2010 Ford Focus Complaint Log

THE REAR DOORS WILL NOT UNLOCK FROM EITHER THE INSIDE NOR OUTSIDE. *TR

DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR

LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR

MY CAR LOCKS FINE, BUT SOMETIMES DIFFERENT DOORS WILL NOT UNLOCK. IT STARTED WITH THE DRIVER'S SIDE REAR DOOR, ONE DAY IT JUST WOULDN'T UNLOCK WITH THE KEY FOB OR MANUAL. IT HAS NOW DONE THIS WITH ALL THE DOORS EXCEPT THE DRIVER DOOR. MY CONCERN IS THAT WHEN THIS HAPPENS, WHICHEVER DOOR IT IS CANNOT BE OPENED, SO WHAT HAPPENS IF I'M EITHER LOCKED OUT OF MY VEHICLE OR I'M LOCKED IN DURING A CRASH? *TR

2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR

WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR

MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR

IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR

I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR

WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR

THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR

EVERY MORNING WHEN I START MY CAR AND BEGIN TO ACCELERATE, THE WRENCH ICON WILL APPEAR ON THE DASHBOARD AND I LOSE ALL CONTROL OVER ACCELERATION. THE CAR COMES TO A STOP. IF I RESTART CAR, IT DRIVES FINE FOR THE REST OF THE DAY UNTIL THE NEXT MORNING. I BELIEVE IT IS A THROTTLE BODY SENSOR PROBLEM. THIS IS NOT SAFE AT ALL. ESPECIALLY WITH A CHILD. *TR

ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

TRAVELING AROUND 75 PASSING A TRUCK WHEN WE LOST ALL RESPONSE FROM THE PEDAL AND HAD TO VEER INTO DITCH TO AVOID COLLISION. ..SERVICE LIGHTS CAME ON AND CAR IDLED ROUGH WE CYCLED THE KEY AND REGAINED PEDAL CONTROL..CHANGED PEDAL AND STILL HAVE HAD THE ISSUE MULTIPLE TIMES. VEHICLE WILL REMAIN PARKED NOT REPLACING A 400 DOLLAR THROTTLE BODY THAT HAS BEEN FAILING ON MULTIPLE YEARS OF THE FOCUS THE FACTORY SHOULD HANDLE THIS IS A HAZARD. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE CONTROL POSITION SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,325 AND THE CURRENT MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR

I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR

IT'S NOT JUST THE MERCURY MILAN AND FORD ESCAPE HAVING THE THROTTLE BODY SENSOR/ASSEMBLY ISSUE. I WAS DRIVING DOWN THE 694 INTERSTATE IN MINNESOTA WHEN MY CAR WENT INTO LIMP MODE AND THE WRENCH WARNING LIGHT APPEARED ON MY DASH. I WAS ABLE TO FIND SOME SHOULDER AND PULL OVER, TURN MY CAR OFF AND RESTART IT AND MAKE IT HOME. I BROUGHT IT TO AUTOMATION IN WHITE BEAR LAKE, MN. THE FOLLOWING DAY AND SPENT $800 FOR THE REPLACEMENT OF THE THROTTLE BODY IN MY FORD FOCUS SES. HAD IT GONE OUT 8500 MILES SOONER, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THREE DAYS LATER, THE SAME PART ON MY WIFE'S 2010 MERCURY MILAN PREMIER WENT OUT AND IS BEING REPLACED TODAY. LUCKILY SHE PURCHASED AN EXTENDED WARRANTY SO ALL WE HAVE TO PAY FOR THAT ONE IS $100, BUT WHAT A COINCIDENCE, EH? I THINK NOT! I KNOW YOU ARE INVESTIGATING SOME FORD AUTOS FROM 2010 FOR THIS PROBLEM, BUT I THINK YOU BETTER OPEN IT UP TO ALL FORD PRODUCTS FROM 2010. THANK YOU! *TR

WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR

REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR

IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.

THE DRIVER DOOR AJAR ALARM SWITCH SUDDENLY THINKS THAT THE DRIVER'S DOOR IS ALWAYS OPEN. THIS IS A SAFETY ISSUE BECAUSE 1) THE CAR LEAVES THE DOME AND MAP LIGHTS ON FOR A FEW MINUTES UNTIL THEY FADE OUT, EVEN WHILE DRIVING, WHICH IS HAZARDOUS AT NIGHT AND 2) THE CAR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR STARTS MOVING, AND IF I LOCK THEM MYSELF THEY INSTANTLY UNLOCK SINCE THE CAR THINKS THAT THE DRIVER'S DOOR IS OPEN. I WENT TO THE FORD DEALER AND THEY SAID THAT SINCE I HAVE OVER 36,000 MILES THEY WILL NOT FIX IT UNDER WARRANTY. INSTEAD, IT WILL BE $182 FOR THE PARTS AND ABOUT $150 FOR THE LABOR SINCE THE 2010 FOCUS HAS HAD A LOT OF REPORTS OF THIS PROBLEM AND FORD HAS REDESIGNED THE DOOR LATCH MECHANISM SO YOU NOW HAVE TO REPLACE FIVE PARTS (DOOR LATCH, DOOR AJAR SWITCH, SEVERAL RODS AND PLATES) INSTEAD OF JUST THE DOOR AJAR SWITCH. THE FORD PARTS DEPARTMENT MANAGER SAID THAT I AM NOT THE FIRST PERSON TO REPORT THIS PROBLEM TO THEM, BUT THAT FORD HAS NOT ISSUED A RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM SO IT IS MY RESPONSIBILITY TO PAY FOR A FIX. THIS JUST DOES NOT SEEM RIGHT. FORD SHOULD RECOGNIZE THIS AS A SAFETY ISSUE AND ISSUE A RECALL FOR THIS ITEM. *TR

I WAS DRIVING WITH CRUISE CONTROL ON AT ABOUT 60 MPH WHEN THE CAR SUDDENLY BEGAN TO LOSE SPEED AND A WRENCH LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR DID NOT RESPOND. I PUT ON THE HAZARD LIGHTS AND THE CARE "COASTED" AT 20 MPH FOR 2 TO 3 MILES UNTIL I WAS ABLE TO PULL OFF AT A CONVENIENCE STORE. I TURNED OFF THE ENGINE, WAS ABOUT READY TO CALL A TOW TRUCK, AND THOUGHT TO RESTART THE CARE AGAIN TO SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS OFF AND I WAS ABLE TO MAKE IT TO WORK WITH NO PROBLEM. I AM TAKING IT INTO THE FORD DEALERSHIP TOMORROW; HOWEVER, I HAVE READY MANY ON-LINE COMPLAINTS ABOUT THIS SAME TYPE OF INCIDENT AND I AM SKEPTICAL THAT THEY WILL BE ABLE TO SOLVE THE PROBLEM. NEEDLESS TO SAY, THIS WILL BE THE LAST FORD PRODUCT I PURCHASE (I BOUGHT THE CAR NEW). *TR

WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE REAR DOORS COULD NOT BE UNLOCKED. MOST RECENTLY, THE DRIVER'S DOOR FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE BY THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I TOOK THE CAR IN FOR THE 120K SERVICE. THE SERVICE WAS COMPLETED. A WEEK LATER I TOOK THE CAR BACK AND ASKED THEM THE CHECK A YELLOW CRUSTING UNDER THE DASHBOARD IN THE FRONT PASSENGER FOOTWELL. THEY DID AND SAID THEY DID NOT KNOW WHAT IT WAS OR WHAT WOULD CAUSE IT. A WEEK LATER WE NOTICED A SMELL IN THE CABIN. THE CAR WAS NOW 3 YEARS OLD AND WE HAD A SIMILAR SMELL 18 MONTHS PRIOR THAT COST US $1800 TO REPLACE THE AC CORE. SURELY THIS COULD NOT BE ANOTHER AC CORE PROBLEM. I TOOK THE CAR BACK TO THEM AND THEY FOUND NOTHING WRONG...EVEN THE SMELL HAD GONE. I TOOK THE CAR AND ON THE WAY HOME I NOTICED THE CAR WAS BEGINNING TO OVERHEAT...FORD WAS ALREADY CLOSED. I PULLED OVER AND CHECKED THE RADIATOR. I TOPPED IT UP AND IT TOOK A GALLON OF WATER. I WATCHED THE LEVEL FOR A FEW MINUTES AND IT DIDN'T MOVE. I DROVE HOME OK AND RECHECKED THE RADIATOR...SAME LEVEL. IT DROVE THE FOLLOWING DAY OK TOO. THEN IN THE EVENING I NOTICED IT WAS GETTING HOT AGAIN. THIS TIME I WAS ON THE HIGHWAY DOING 70MPH AND IT SUDDENLY CUT THE POWER ON THE ENGINE. I WAS IN THE MIDDLE LANE AND HAD TO DODGE TRAFFIC TO COAST TO A HALT ON THE SHOULDER WITH THE ENGINE AT IDLE SPEED AND NO POWER. THE CAR WAS IN DRIVE AND MY FOOT WAS FLOORED, BUT THE ENGINE PRODUCED NO POWER WHATSOEVER...DIDN'T EVEN REV HIGH. WHEN I CHECKED THE RADIATOR AGAIN IT WAS VERY LOW AND TOOK ANOTHER GALLON OF WATER. I MANAGED TO DRIVE HOME AGAIN BUT NEITHER THE AC NOR THE HEATER WOULD WORK. WE ALSO NOTICED THE CARPET IN THE PASSENGER FOOTWELL WAS NOW WET AND THE SMELL WAS BACK WITH A VENGEANCE. I TOOK THE CAR BACK TO FORD AND THEY TOLD ME THE HEATER CORE WAS THE PROBLEM AND HAD CUT THE POWER TO THE ENGINE BECAUSE THE CAR WAS OVERHEATING AND TO PREVENT FURTHER DAMAGE TO THE ENGINE. IT COST ME ANOTHER $1800 FOR THE HEATER CORE AND THE CARPET TO BE REPLACED. *TR

ON MARCH 5TH, 2013 I WAS TRAVELING HOME AT 65 MPH AND THE CAR JERKED FOR A BRIEF MOMENT AND NO WARNING LIGHTS CAME ON. TRAVELED ANOTHER 20 MILES AND AGAIN IT JERKED THIS TIME THE CONTROL MODULE/TRANSMISSION LIGHT (WRENCH ICON) CAME ON AND THE CAR BEGAN TO GO INTO LIMP MODE. I WAS ABLE TO PULL OFF THE FREEWAY AND SHUT THE CAR OFF. AFTER A FEW SECOND STARTED IT BACK UP AND RESET THE COMPUTER. WAS ABLE TO GET BACK ON THE FREEWAY AND MAKE IT THE NEXT 30 MILES HOME AND ANOTHER 10 MILES THE NEXT DAY TO THE DEALERSHIP WITH NO ISSUES. I WAS INFORMED ON MARCH 6TH THAT THE THROTTLE BODY WAS BAD AND HAS TO BE REPLACED. THIS SEEMS TO BE AN ISSUE WITH THE 2010 FORD FOCUS HER IN READING THE OTHER COMPLAINTS. CURRENT MILEAGE ON THE CAR IS 78,000 BUT ENTIRE ENGINE WAS REPLACED AT 58,000 MILES (UNDER WARRANTY DO TO A TIMING FAILURE AT 65MPH DESTROYING THE MOTOR!!! *TR

ON SEVERAL OCCASIONS I HAVE SMELLED VERY STRONG GAS FUMES INSIDE THE AUTOMOBILE. THE SMELL WAS SO STRONG THAT I HAVE CHECKED FOR LEAKING HOSES, ETC. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LATCHES WERE CONTAMINATED WITH DUST. AS A RESULT, THE LATCHES AND POWER WINDOW SOLENOID WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS EQUIPPED WITH KUMHO TIRES SIZE P215/45/R17, DOT (COWBYP5M). THE CONTACT STATED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS NOT CHANGED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 19,500. THE CONSUMER STATED THERE WAS A THREE INCH BLISTER ON THE SIDEWALL OF THE TIRE. UPDATED 03/11/13

I HAVE A 2010 FORD FOCUS THAT HAS A "RAW GAS SMELL IN THE PASSENGER COMPARTMENT AND IN THE TRUNK" AREA. THIS SMELL IS NOT CONSTANT, AT TIMES WE SMELL IT FOR SEVERAL HOURS AND THEN AT OTHER TIMES NO SMELL. BUT MOSTLY WE SMELL RAW GAS. I'VE TAKEN IT TO THE DEALER'S SERVICE DEPARTMENT TWICE. THEY COULD SMELL THE FUMES, WHEN I BROUGHT IT IN, BUT COULD NOT FIND WHERE IT WAS COMING FROM. THE VEHICLE WAS LEFT THERE FOR A COUPLE DAYS TO BE COMPLETELY CHECKED.. THEY WERE NOT ABLE TO FIND NOR FIX THE PROBLEM. THE "GAS FUMES GIVE ME HEADACHES WHEN DRIVING" THE VEHICLE ALSO I WORRY THAT THIS "RAW GAS COULD CAUSE A FIRE." *TR

I AM WONDERING WHY THE TRANSMISSION LIGHT IS COMING ON. I ONLY HAVE 780 MILES ON THE CAR EVENTHOUGH I BOUGHT THE CAR JAN 2010. I AM RETIRED AND ONLY NEED THE CAR TO GO FOOD SHOPPING AND GO ON A FEW ERRANDS. I WAS SICK IN MAY 2011 AND JUST STARTED DRIVING MY CAR AGAIN TO THE STORE IN NOV 2012. IN JAN 2013 THE TRANSMISSION LIGHT COMES ON AND I HAVE NOT HAD ANY ACCIDENTS OR STALLED ON THE ROAD AS OF TODAY. I AM WONDERING IF THERE IS A RECALL FOR FORD FOCUS 2010. I RECEIVED MAIL FOR RECALL ON 2011-2013--BUT I HAVE A 2010 FORD FOCUS. THE CAR DEALER TOLD ME TO BRING THE CAR IN--IT'S DUE FOR INSPECTION IN APRIL AND I PLAN ON TAKING THE CAR TO THE DEALER IN APRIL UNLESS I STALL OR FIND OUT THAT THERE IS A RECALL. THE WRENCH LIGHT COMES ON AND I ONLY DRIVE AT THE MOST 25 CITY SPEED LIMIT. *TR

THE PASSENGER SIDE REAR DOOR (LOCK ACTUATOR) IS NOT FUNCTIONING PROPERLY AND I CAN NOT OPEN THE DOOR FROM INSIDE OR OUTSIDE (NEITHER MANUALLY NOR WITH POWER.) IF THERE EVER WAS A CAR FIRE OR SERIOUS ACCIDENT THE PASSENGER IN THE BACK OF THE CAR WOULD NOT BE ABLE TO GET OUT OR EVEN BE HELPED OUT. VERY DANGEROUS!! *TR

THIS CAR WAS JUST PURCHASED. PARKED CAR IN DRIVEWAY AND THE NEXT MORNING MY WIFE COULD NOT START THE CAR. I CALLED SELLER AND HE SAID TO 'WIGGLE" STEERING WHEEL AND CAR WOULD START.WIFE COULD NOT ACCOMPLISH THIS FEAT. I TRIED AND WITH MUCH FORCE GOT THE WHEEL TO MOVE AND THEN CAR STARTED. PROBLEM SEEMS TO BE IN STEERING WHEEL. THIS SEEMS TO BE A REAL POOR DESIGN. I AM TAKING THE CAR TO : LOCKSMITH AND THEN FORD DEALER TO SEE WHAT THE "FIX" ACTUALLY IS. HAVE SEEN MANY COMPLAINTS ON THIS SITE AND OTHERS. *TR

I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND COMPLETING A TURN, THE FRONT AXLE SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE AXLE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 1/16/2013 FAILED. *KB

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

ENGINE SPEED BEGAN TO CLIMB WHILE DECELERATING/COASTING IN 2ND GEAR BETWEEN SIGNALED INTERSECTIONS ON HWY 25 IN MONTICELLO, MN AT ABOUT 4.30PM THIS AFTERNOON. A MINOR COLLISION WAS AVOIDED BY QUICKLY SHIFTING INTO NEUTRAL AND FIRMLY DEPRESSING THE BRAKE. THE ENGINE SPEED REMAINED ELEVATED (ABOVE 2000 RPMS) FOR A FEW SECONDS AFTER THE VEHICLE CAME TO A STOP. FORD CUSTOMER CARE WAS LAST NOTIFIED AFTER A SIMILAR INSTANCE OCCURRED WITH THE VEHICLE ABOUT 4 WEEKS AGO; I REQUESTED A RETURN CALL FROM A CUSTOMER SERVICE MANAGER AT THAT TIME BUT HAVE YET TO RECEIVE A RESPONSE FROM THE MANUFACTURER. *TR

AFTER CONTINUED OPERATION IN RUSH HOUR TRAFFIC, THE VEHICLE FAILED TO RETURN TO IDLE SPEED AFTER COMING TO A COMPLETE STOP (MANUAL TRANSMISSION/NOT IN GEAR). THIS OCCURRED TWICE DURING A COMMUTE HOME ON A SIGNALED HIGHWAY 10/26/12. I PULLED OFF THE ROADWAY AND IMMEDIATELY CONTACTED FORD CUSTOMER CARE. [XXX], THE REPRESENTATIVE WITH WHOM I SPOKE, STATED HE WOULD LOG THE CONCERN. FORD HAS ALREADY ATTEMPTED REPAIR FOR THE PROBLEM BUT THE VEHICLE CONTINUES TO HAVE IDLE SPEED/THROTTLE ISSUES. I QUESTION WHETHER THE VEHICLE IS SAFE TO OPERATE IN CLOSE TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS VEHICLE IS PART OF THE NATIONAL FLEET OWNED BY THE US POSTAL SERVICE. THE DRIVER WAS TRYING TO COME TO A COMPLETE STOP AT AN INTERSECTION. THE ENGINE BEGAN REVVING AS THE DRIVER WAS APPLYING THE BRAKES. THE ADDITIONAL ACCELERATION MADE IT IMPOSSIBLE TO STOP CAUSING THE FOCUS TO COLLIDE INTO THE REAR OF THE VEHICLE STOPPED AHEAD. THE FOCUS ENGAGED THE STOPPED VEHICLE ONCE, PUSHED IT AHEAD, THEN ENGAGED IT A SECOND TIME. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP WHERE NOTHING WAS FOUND TO BE WRONG. THIS INCIDENT IS CONSISTENT WITH PAST COMPLAINTS FILED WITH NHTSA FOR SAME MODEL YEAR FORD FOCUS VEHICLES. *TR

I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY? *TR

WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR

BOUGHT FOCUS NEW WITH 49 MILES ON IT ON DEC 1, 2010. I HAVE HAD PREMATURE TIRE WEAR, AND ISSUES WITH STALLING/ JUMPING. I WAS DRIVING HOME FROM AN EVENT THIS PAST WEEKEND AND HAD BEEN ON THE ROAD 45 MINUTES WHEN THE CAR STARTED ACTING LIKE IT WAS GOING TO STALL, THEN STARTED MAKING A HIGH PITCHED SQUEAL NOISE. I MANAGED TO MAKE IT HOME, AND AFTER ARRIVING HOME THE CAR KEPT WANTING TO JUMP WHILE PARKED. THE IDLE WOULD JUMP TO 3000RPM THEN BACK DOWN TO 1000RPM, THEN RISE SLOWLY HOLDING STEADY AT 2000RPM FOR ABOUT 5 SECONDS AND THEN RELAX. AFTER ALL OF THIS THE CAR HAD A STRONG COOLANT SMELL, AS WELL AS HIGH CONDENSATION DRIPPING OUT OF THE TAILPIPE. HAD CAR TOWED TO DEALER, AND AFTER 3 DAYS THEY COULD NOT FIND A PROBLEM. AFTER READING THE 105 COMPLAINTS ABOUT 2010 FOCUS I KNOW I AM NOT ALONE, AND NOW HAVE JUST DECIDED TO DITCH THE FOCUS. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.