2012 Ford Focus Complaint Log

PURCHASED NEW AND WITHIN 40,000 MILES THE CLUTCH HAS FAILED TWO TIMES AND THE TRANSMISSION MODULE HAS FAILED ONCE AND HAS HAD TO BE REPROGRAMMED TWICE. THE SUSPENSION MAKES LOUD NOISES ON THE FRONT END WHENEVER YOU HIT ANY BUMP. I FEEL UNSAFE DRIVING THIS CAR BECAUSE IT CAN LOSE THE ABILITY TO ACCELERATE AT ANY TIME WITHOUT WARNING.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ASSEMBLY PROBLEMS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. THE CONSUMER RECEVIED A LETTER FROM FORD, WARNING HER OF THE PROBLEM.*JB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE HESITATED AND "PULL OVER FOR SIX MINUTES" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHO DIAGNOSED THAT THE TRANSMISSION AND MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.

I WAS DRIVING TO WORK THIS MORNING. AS I WAS DRIVING MY CAR STOPPED ACCELERATING. I HAD TO COAST OFF OF THE INTERSTATE AND ONCE STOPPED IT WOULD NOT MOVE AT ALL. I GOT A WARNING THAT THE TRANSMISSION WAS HOT AND TO STOP SAFELY. RECENTLY I HAD THE CLUTCH REPLACED AND WAS ASSURED BY THE DEALERSHIP THAT THEY HAD FIXED THE PROBLEM. *TR

DPS6 - TRANSMISSION- AUG 2013 WENT IN FOR SHUDDERING, SEPT 2014 WENT IN FOR SHUDDERING, NOV 2014 WENT IN FOR SHUDDERING, MARCH 2015 SHUDDERING , OCTOBER 2015 - SHUDDERING, OCTOBER 2016 SHUDDERING, NOVEMBER 2016, SHUDDERING, SEPTEMBER 2017, SHUDDERING, NOVEMBER 2017, SHUDDERING , JANUARY 2018, SHUDDERING. DRIVING AND ACCELERATED AT S STOP SIGN AND WENT OUT OF GEAR AT A STOPLIGHT WAS UNABLE TO MOVE FORWARD AT THE GREEN LIGHT , TURNED OFF CAR AND RESTARTED IN ORDER TO PROCEED

DRIVING ON I-97 SOUTH AT SPEED WITH CRUISE CONTROL ENGAGED, THE CAR SUDDENLY "RACED" AND SLOWED DOWN AND ACCELERATOR DID NOT RESPOND TO MORE POWER WITH CARS AND TRUCK APPROACHING FROM BEHIND. I MANAGED TO PULL OVER, COMPOSE ,MYSELF SHUT DOWN. CAR THEN RESTARTED AND I CONTINUED ON AND THEN IT HAPPENED AGAIN. I PROCEEDED TO DAVE'S AUTO SERVICE IN ANNAPOLIS MY MECHANIC WHO DIAGNOSED THAT I NEED TO GO TO FORD DEALER TO RE-SET COMPUTER MODULE OR SOMETHING THO THAT EFFECT. TOMORROW I GO TO BOB BELL FORD IN GLEN BURNIE. MD TO SEE WHAT IS THE PROBLEM AND GET REPAIRED. I WAS TERRIFIED AT THE SUDDEN LOSS OF POWER WITH APPROACHING VEHICLES FORM BEHIND AT A HIGH RATE OF SPEED. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

I GOT INTO MY CAR AFTER WORK AND NOTICED THE CHECK ENGINE LIGHT ON, AS I LEFT THE PARKING LOT OF MY JOB AND HEADED TOWARDS THE FREEWAY WHICH IS ACROSS THE STREET, MY CAR WOULD NOT ACCELERATE . I COULD ONLY REACH SPEEDS OF 40 MPH AND THE CAR BEGAN TO SHAKE AND I COULD HEAR KNOCKING SOUNDS COMING FROM THE ENGINE. I EXITED THE FREEWAY AND TOOK STREETS HOME, AFTER ABOUT 30 MINUTES THE SHAKING STOPPED AND I WAS ABLE TO PICK UP SPEED BUT THE ENGINE LIGHT REMAINED ON. THE VERY NEXT DAY THERE WAS NO ENGINE LIGHT ON AND THE CAR RAN SMOOTHLY BUT ON THE THIRD DAY AS I GOT IN MY CAR ONCE AGAIN THE ENGINE LIGHT WAS ON, AND AS SOON AS I PULLED OUT OF MY DRIVEWAY, THE CAR STARTED SHAKING AND THIS TIME I COULD ONLY GET THE CAR TO REACH 20 MPH WHICH WAS ONCE AGAIN ACCOMPANIED BY LOUD RATTLING AND KNOCKING COMING FROM THE ENGINE. THE ENGINE SOUNDS LIKE IT TRYING TO ACCELERATE BUT THE CAR JUST DOESN'T PICK UP SPEED. *TR

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

THE REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE THE DOOR JUST BOUNCES BACK OPEN IF YOU ATTEMPT TO CLOSE IT. I HAVE TO USE A CORD OR ROPE TO TIE THE DOOR HANDLE CLOSED OR IT WOULD SWING OPEN DURING VEHICLE OPERATION.

I STARTED NOTICING THIS 3 DAYS AFTER I HAD MY TRANSMISSION SHUDDER FIXED. I GOT TO THE POINT THAT ANY TIME I STARTED MY CAR AND TRIED TO TURN MY WHEEL WHILE GOING IN BOTH FORWARD AND REVERSE THAT I HAD NO POWER STEERING ASSISTING ME IN MY TURN. IT WOULD TAKE ALL I HAD TO TURN THE WHEEL, AND SOMETIMES IT WOULD GIVE THE ALERT FOR NEEDING TO TAKE IT IN FOR SERVICE. I TOOK IT IN, AND THE FIRST TIME THE DEALER DID A SERVICE UPDATE. I DROVE IT AROUND FOR A FEW MORE DAYS BEFORE I NOTICED WHEN I SLOWED DOWN TO TAKE TURNS MY WHEEL WOULD PHYSICALLY STOP TURNING WHILE IN MID TURN. I TOOK IT BACK IN TO THE DEALERSHIP, WHERE THEY DID ANOTHER UPDATE TO MY POWER STEERING. 2 DAYS LATER IT'S DOING THE SAME THING. I'VE BEEN FORTUNATE FOR THIS TO NOT HAPPEN WHILE TRYING TO PULL A QUICK AVOIDANCE MANEUVER. IT'S PROVING TO BE TOO DANGEROUS TO DRIVE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN DRIVING, TURNING, AND SWITCHING LANES, THE VEHICLE HESITATED AND SPUTTERED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH FAILED. THE DEALER (ALLAN VIGIL FORD, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) STATED THAT THEY WOULD HAVE TO CHARGE TO RUN A DIAGNOSTIC TEST TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 121,000.

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON SUNDAY 3/15/15. MY CAR HAS FLASHED HILL ASSIST NOT WORKING AND NOT IN PARK WHEN IT WAS INDEED IN PARK AFTER THE RPM GO UP TO 5 & 6 AT ANY GIVEN TIME AND FORCING ME TO PULL OVER. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. WHEN THIS HAPPEN BEFORE I WAS ON THE INTERSTATE DOING 70 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING. WHAT IF THIS CAR CAUSES MYSELF AND FAMILY TO BE INVOLVED IN A ACCIDENT? WHAT IF THIS HAPPENS DURING RUSH HOUR? THIS IS A WORLD WIDE ISSUES AND FORD IS FULLY AWARE YET THEY DO NOT HAVE ANY RECALLS. I'M NOT SURE I UNDERSTAND WHEN OR WHAT WILL MAKE YOU FORD STAND UP AND CORRECT THE ISSUE BY ISSUING A RECALL ON THIS UNSAFE VEHICLE? DEATH? *TR

I WAS DRIVING AT APPROXIMATELY 30MPH ON A BUSY ROAD WHEN THE ALERT SOUND WENT OFF IN THE CAR. THE MESSAGE ON THE DASH SAID THAT THERE WAS A POWER STEERING MALFUNCTION. IT IMMEDIATELY BECAME VERY DIFFICULT TO STEER. I WAS ABLE TO ARRIVE AT MY DESTINATION JUST UP THE ROAD WITHOUT INCIDENT. THE STEERING HAD RETURNED TO NORMAL WHEN I TURNED THE CAR ON AGAIN ABOUT 30 MINUTES LATER. I HAVE NOT EXPERIENCED ANY STEERING ISSUES SINCE. *TR

I PURCHASED THE CAR USED IN EARLY 2014. I HAD THIS CAR NOT EVEN TWO YEARS AND THE TRANSMISSION IS A SERIOUS PROBLEM. THE CAR SHAKES, RATTLES, AND STALLS AS I'M DRIVING. THE LETTER I RECEIVED FROM FORD STATES THAT THIS IS A NORMAL FUNCTION OF THE CAR. THE TRANSMISSION FLUID ON MY CAR IS LEAKING AND CONTAMINATED. THE TRANSMISSION FLUID WOULD BE ALMOST EMPTY IN 24 HOURS. IN ORDER TO USE MY CAR FOR A DAY, I WOULD NEED TO REFILL MY CAR WITH TRANSMISSION FLUID SO IT WILL AT LEAST MOVE. THE CAR AT TIMES WOULD COME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE POWER-SHIFT STRUGGLES TO CHANGE GEARS AND AT TIMES WON'T ACCELERATE. THIS PROBLEM MAYBE NOW BEGINNING TO AFFECT MY ENGINE. THE FOCUS WON'T EVEN START AT TIMES. ANOTHER ISSUE IS THE RADIO WILL GO ON/OFF AND WITH TIME, SHUT OFF COMPLETELY. THEIR ARE ALSO REPORTS OF CAR WILL ROLL BACK ON HILLS WHEN IN DRIVE AND IT DOES. THE FORD FOCUS 2012 HAS TOO MANY DESIGN AND MANUFACTURER PROBLEMS NOT TO HAVE A RECALL OR LEMON LAWSUITS. THIS CAR NEEDS TO SIMPLY BE REPLACED WITH ANOTHER MODEL (NOT 2013 OR 2014 MODELS, SAME REPORTS) OR FULL REIMBURSEMENT. *TR

FIRST TIME: WAS MERGING FROM ONE HIGHWAY TO ANOTHER AND POWER STEERING WENT OUT. WARNING CAME ON. I GOT OFF IMMEDIATELY. I TURNED THE CAR OFF AND THE WARNING MESSAGE WENT OFF AND THE CAR WAS FINE. I TOOK IT DIRECTLY TO THE DEALER. THEY SAID THEY COULD NOT GET THE CAR TO DO IT AGAIN AND THAT THEY CHECKED THE CONNECTIONS AND ALL WAS FINE. SECOND TIME: WAS PARKED AND WENT TO TURN THE CAR ON. THE WARNING MESSAGE CAME ON AND I COULD NOT TURN THE STEERING WHEEL. TURNED THE CAR OFF AGAIN AND IT CLEARED ITSELF. I AM GOING TO TAKE THE CAR BACK IN TO FORD SO THAT I CAN GET THE DATES THAT THIS OCCURRED ON RECORD. THIS IS TWICE WITHIN MONTHS THAT THIS IS HAPPENING. IT IS SCARY TO THINK OF WHAT COULD HAPPEN IF THIS WERE TO OCCUR AGAIN. *TR

MY HUSBAND WAS DRIVING MY CAR HOME FROM WORK AND IT BEGAN SPUTTERING. LUCKILY THERE WAS A RESIDENTIAL ROAD NEARBY AND HE TURNED OFF THE BUSINESS HWY AND THE CAR DIED. IT WOULDN'T START AND WAS ACTING LIKE IT HAD NO GAS EVEN THOUGH IT HAD OVER HALF A TANK. IT HAD TO BE TOWED. IT HAS NOW BEEN IN THE SHOP FOR 3 WEEKS WAITING ON A BACK-ORDERED FUEL PRESSURE SENSOR. IT'S ONLY A FEW YEARS OLD. THIS IS THE MOST FRUSTRATING THING!!! *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CROSSED THE DIVIDING ROAD LINES CAUSING THE CONTACT TO CRASH INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,403.

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON TUESDAY 3/12/15. MY CAR HAS FLASHED TRANSMISSION MALFUNCTION, PARKING AID MALFUNCTION, HILL ASSIST NOT WORKING. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. TWO COPS HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD SINCE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD THIS HAPPEN ON THE INTERSTATE DOING 75 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING THIS PAST WEEK AND IT KEEPS FLASHING PARKING AID MALFUNCTION, SERVICE REQUIRED. I HAVE TWO YOUNG CHILDREN AND THIS IS RIDICULOUS. IF THIS CAR CAUSES US TO BE INVOLVED IN A ACCIDENT. THIS IS COMMON ISSUES AND FORD IS FULLY AWARE YET I DO NOT HAVE ANY RECALLS ON MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO JERK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/8/15*CN

POWER STEERING QUIT AND DRIVING WAS ALMOST IMPOSSIBLE FOR A FEW BLOCKS. POWER STEERING THEN CAME BACK INTERMITTENTLY. MANUAL SAID TO SHUT VEHICLE OFF FOR 10 SECONDS AND RE-START. THAT WORKED FOR A FEW WEEKS AND NOW STEERING IS GOING OUT ALL THE TIME FOR A FEW SECONDS AT A TIME.

COULD NOT MOVE STEERING WHEEL AT ALL WHEN I STARTED CAR. AFTER MULTIPLE RESTARTS, STEERING FINALLY WORKED NORMALLY. THIS SAME STEERING LOCK HAS HAPPENED WHEN I START MY CAR APPROXIMATELY 20 TO 30 TIMES SINCE THE FIRST INCIDENT. FORD DEALER COULD NOT FIND ANYTHING WRONG. THEY TOLD ME I NEEDED A CODE FOR THEM TO INVESTIGATE THE ISSUE. THIS HAS NOT HAPPENED WHILE DRIVING, BUT AM SOMEWHAT WORRIED MY STEERING MAY LOCK UP IN THIS SAME MANNER WHILE ON THE ROAD.

THE TRACTION CONTROL IN THE VEHICLE OPERATES IN AN UNSAFE MANNER IN SNOWY ROAD CONDITIONS. WHEN CLIMBING A SLIGHT GRADE IN SNOW, THE TRACTION CONTROL CONTINUALLY REDUCES ENGINE POWER TO THE POINT THAT THE VEHICLE WILL NO LONGER MOVE FORWARD. AS THE VEHICLE SLOWS TO A STOP WHILE MODULATING THE ACCELERATOR, THE ENGINE WILL NOT REV ABOVE 1500RPM WITHOUT THE TRACTION CONTROL CUTTING OFF POWER. CONTROLLED AND SUSTAINED FORWARD MOMENTUM IS REQUIRED FOR SAFE DRIVING IN SNOWY CONDITIONS. THAT IS NOT POSSIBLE WHEN TRAVERSING TYPICAL ROADWAY INCLINES IN SNOWY WEATHER WITH THE TRACTION CONTROL ENGAGED. ADDITIONALLY, IT TAKES NO FEWER THAN SEVEN INPUTS FROM THE DRIVER TO ENGAGE OR DISENGAGE THE TRACTION CONTROL SYSTEM; SOMETHING THAT MUST BE DONE FREQUENTLY IN THIS VEHICLE TO KEEP IT MOVING SAFELY IN SNOW. THIS CREATES UNDUE DRIVER DISTRACTION IN ALREADY DEMANDING DRIVING CONDITIONS. A MANUFACTURER RETROFIT OF A SIMPLE ON/OFF SWITCH FOR THE TRACTION CONTROL SYSTEM, AS INSTALLED IN MOST CONTEMPORARY VEHICLES, SHOULD BE THE MINIMUM REMEDY. *TR

WE HAVE BEEN HAVING PROBLEMS WITH THE POWER STEERING FAILING TWICE ON THE HIGHWAY AND 3 TIMES UPON START UP. THIS SCARED THE LIFE OUT OF US ON THE HIGHWAY. FORTUNATELY TRAFFIC WAS LITE AND WE SAFELY MAKE IT ACROSS ALL TRAFFIC LANES TO THE SHOULDER. AFTER RESTARTING THE CAR IT OPERATED NORMALLY? THE INTERNET NOTED SIMILAR EVENTS BUT NO SAFETY RECALLS. THE MOST RECENT INCIDENT HAPPENED IN MY DRIVEWAY. UPON STARTING THE SAFETY SYSTEM INDICATED A (POWER STEERING ASSIST FAILURE). I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THAT THE RACK AND PINION MODULE HAD FAILED AND THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED AT THE TUNE OF $2'500 DOLLARS. I WOULD MAKE THE ASSUMPTION JUST THE FACT THIS HAPPENED DRIVING AT HIGHWAY SPEEDS WOULD AT LEAST INITIATE AN INVESIGATION. THIS IS 2012 VEHICLE AND STARTED WHILE STILL UNDER WARRANTY BUT NO FAULT CODE WAS EVER PRESENTED TO THE REPAIR TECHNICIAN THERE FOR APPARENTLY NOTHING COULD BE REPAIRED OR REPLACED. I BELIEVE FOR SAFETY REASONS, AND CONCERN FOR OTHERS THIS SHOULD BE LOOKED INTO

TRANSMISSION SHUTTERS, FEELS LIKE ITS SKIPPING A GEAR, ROLLS BACKWARD DOWN HILL IN DRIVE. THE VEHICLE'S TRANSMISSION, IN THE MIDDLE OF AN INTERSECTION, STALLED AND WOULD NOT SHIFT INTO A GEAR. THIS INCIDENT ALMOST CAUSED A WRECK. *TR THE VEHICLE HAS BEEN AT 3 DIFFERENT FORD DEALERSHIPS 7 DIFFERENT TIMES FOR TRANSMISSION ISSUES. FORD REFUSES TO ADMIT THAT THERE IS A SERIOUS ISSUE WITH THE TRANSMISSION AND IS MAKING CUSTOMERS DRIVE UNSAFE VEHICLES DURING THE WEEKS THAT THOSE VEHICLES AREN'T IN THE SHOP. *TR

THE AUTOMATIC TRANSMISSION IN THE FORD FOCUS HAS A CLUTCH THAT SLIPS WITHOUT WARNING. THE CAR SHUDDERS AND WON'T ACCELERATE. I WAS ALMOST HIT WHEN MAKING A TURN AND THE CAR SHUDDERED AND STOPPED IN THE MIDDLE OF THE TURN. ANOTHER DRIVER HAD TO TAKE EMERGENCY EVASIVE ACTION TO AVOID HITTING ME. I TOOK MY CAR TO THE DEALERSHIP AND FORD SERVICE SAYS THERE IS DEFINITELY A PROBLEM BUT THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THE PARTS. FORD ACKNOWLEDGES THE PROBLEM IS COMMON AND HAS EXTENDED THE WARRANTY TO 150K MILES BUT THEY CANNOT FIX THE PROBLEM SO THOUSANDS OF FORD FOCUS OWNERS ARE DRIVING UNSAFE CARS. THERE HAS ALREADY BEEN MULTIPLE ACCIDENTS AND INJURIES ATTRIBUTED TO THIS PROBLEM BUT YET FORD STILL DOES NOTHING TO CORRECT THE UNSAFE CONDITION. THIS AGENCY SHOULD FORCE FORD TO ISSUE A SAFETY RECALL BEFORE THERE ARE FATALITIES. IT IS JUST A MATTER OF TIME BEFORE PEOPLE LOSE THEIR LIVES BECAUSE OF THIS DEFECT IN A FORD VEHICLE HAS IS AFFECTING THOUSANDS OF OWNERS. EXTENDING THE WARRANTY IS NICE BUT INEFFECTIVE SO A MANDATORY SAFETY RECALL IS GOING TO BE NECESSARY TO MAKE FORD TAKE ACTION. THE SLIPPING IS OCCURRING MORE AND MORE OFTEN YET FORD IS UNABLE TO FIX THE PROBLEM SO I AM FORCED TO DRIVE AN UNSAFE CAR. TIME IS OF THE ESSENCE TO PREVENT MORE ACCIDENTS, INJURIES, AND POSSIBLE FATALITIES. *TR

THE DRIVER SIDE DOOR LATCH BROKE WHILE AT THE GAS STATION AND HAD TO GET IT TOWED TO THE DEALERSHIP FOR SAFETY REASONS. *TR

A POWER STEERING ERROR MESSAGE CAME UP AFTER STARTING THE CAR. INDEED THE WHEEL COULD NOT BE TURNED. SOMETIMES, THE ERROR MESSAGE WOULD GO AWAY UPON ANOTHER START, AND THE STEERING WOULD OPERATE NORMALLY AGAIN. MY FORD DEALER EVENTUALLY FIXED THE PROBLEM, BUT IT COST ME AROUND $1800. SINCE PREVIOUSLY I HAD THE CAR IN FOR A TRANSMISSION RECALL, I THOUGHT I'D ADD THIS DATA POINT TO WHAT SEEMS TO BE A GROWING NUMBER OF PEOPLE EXPERIENCING THIS SAME PROBLEM.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. APPROXIMATELY 30 SECONDS LATER, THE ENGINE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FIVE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

MY GRANDDAUGHTER AND I WERE RETURNING HOME FROM OUT OF TOWN WHERE WE HAD BEEN ON TOLLWAYS THROUGHOUT THE DAY. FORTUNATELY, WE WERE ONLY A MILE FROM HOME AND OUT OF THE BIG CITY AND OFF THE TOLLWAYS, WHEN THE CAR BEGAN TO SHUDDER AND SHAKE AND COMPLETELY STALLED IN THE ROADWAY AS I WAS SLOWING TO APPROACH AN INTERSECTION. IT JUST SEEMED TO LOCK UP AND SHOOK VIOLENTLY AND LIGHTS FLASHED AND I IMMEDIATELY LOOKED AT THE DASH AND IT READ SERVICE IMMEDIATELY. I LOOKED IN MY REAR VIEW MIRROR AND FORTUNATELY NO ONE WAS BEHIND ME. I TRIED TO ACCELERATE TO GET TO THE SIDE OF THE ROAD AND IT JERKED AND SLOWLY BEGAN TO ACCELERATE AND SLOWLY REACH HOME. AT HOME I PUT IT IN PARK AND AFTER THAT WAS UNABLE TO MOVE IT FORWARD OR BACKWARD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. HAD THIS HAPPENED ON THE TOLLWAY I AM CERTAIN WE WOULD HAVE BEEN HIT FROM BEHIND. I HAVE NO DOUBT. WE HAVE BEEN DEALING WITH THIS SINCE SHORTLY AFTER WE PURCHASED THE CAR IN 2012. IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES FOR SIMILAR ISSUES BUT NEVER THIS SERIOUS. EACH TIME GETS WORSE. I AM AFRAID OF THE CAR NOW AND IT HAS BEEN IN THE SHOP NOW A MONTH AND IS BEING TAKEN TO ANOTHER SHOP OUT OF TOWN BECAUSE THE LOCAL DEALERSHIP DOESN'T HAVE ANYONE CAPABLE TO FIX IT AS PER THEIR SERVICE DEPARTMENT. MOST OF ALL THIS WAS A DANGEROUS EVENT THAT NEEDS TO BE TAKEN SERIOUSLY. *TR

THERE WAS A LOSS OF POWER IN FEBRUARY WHEN I WAS DRIVING SO I TOOK MY CAR TO FORD AND APPARENTLY THERE WAS A PROBLEM WITH THE TRANSMISSION. HOWEVER, TWO DAYS AGO (JULY 27TH), MY CAR STOPPED WORKING COMPLETELY WHILE I WAS DRIVING. I WAS REALLY SCARED SINCE ALL POWER WAS OFF. THEN I HAVE TO TRY SEVERAL TIMES TO TURN ON MY CAR AGAIN. THERE WAS A LOSS OF ALL CHANGES, REVERSE POSITION DID NOT WORK. TOOK THE CAR TO THE DEALER AGAIN AND I AM WAITING FOR AN ANSWER. I DO NOT WANT TO DRIVE THE CAR UNTIL I KNOW IT IS COMPLETELY SAFE TO DRIVE IT. I HAVE A KID SO THIS SITUATION IS VERY DANGEROUS FOR ME...UPDATED 05-10-16 *BF UPDATED 12/13/2017*CN

ON SEVERAL INSTANCES WHILE ENTERING A TURN THE POWER STEERING SHUT OFF AND A FAILURE NOTIFICATION WAS DISPLAYED ON THE DASHBOARD. THIS RESULTED IN SEVERAL NEAR ACCIDENTS, ESPECIALLY WHILE HAVING TO QUICKLY ADJUST TO THE INCREASED STRENGTH REQUIRED TO COMPLETE THE TURN WITHOUT HITTING ANOTHER CAR OR CURB. TURNING VEHICLE OFF AND BACK ON RESOLVES THE ISSUE TEMPORARILY, BUT POWER STEERING FAILS SEEMINGLY RANDOMLY EVERY TIME.

I HAVE HAD THIS VEHICLE SINCE 2015 WITH 38,000 MILES ON IT AND IT HAS BEEN A LEMON EVER SINCE. THE TRANSMISSION HAS A DEFECT THAT FORD REFUSES TO ACKNOWLEDGE IS DEFECTIVE. FROM DAY ONE MY TRANSMISSION SHUTTERED WHEN GOING THROUGH GEARS 1-2. IT FEELS LIKE I'M PULLING A TRAILER BEHIND ME. IT MAINLY HAPPENS WHEN THE TRANSMISSION IS WARMED UP. FORD FIRST SAID THERE WAS NOTHING WRONG THEN THEY "REPROGRAMMED" IT, THEN THEY PUT NEW SEALS IN IT AND LASTLY THEY SAID SORRY YOU'RE PAST THE MILAGE FOR THE RECALL, SO NOW I'M DRIVING A DANGEROUS VEHICLE BECAUSE I REFUSE TO PAY FORD $2,000+ FOR THE SAME THING TO HAPPEN AGAIN. I WOULD GET A NEW VEHICLE BUT THE RESALE VALUE FOR MY CAR IS JUST A TAD ABOVE SCRAP BECAUSE NOBODY WANTS THESE CARS THAT HAVE FAULTY TRANSMISSIONS. ALL THEY ARE DOING IS PUTTING BANDAGES ON A GAPING HOLE AND THEY'RE GETTING AWAY WITH IT. ALSO, WHEN I HAVE TO STOP GOING UPHILL IN DRIVE, IT ROLLS BACKWARD. NOW TELL ME THAT'S NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS REALLY HURT IF NOT ALREADY.

WHILE THE TRANSMISSION DOES ACT DIFFERENT THAN A NORMAL AUTOMATIC I'VE NEVER HAD ANY PROBLEMS UNTIL NOW I WAS DRIVING 35 MPH AND SUDDENLY THE CAR WOULD NOT MOVE FORWARD ANY MORE THE ENGINE WOULD JUST HITS HIGH RPMS WHICH IS FUNNY CAUSE THIS CAR HAS NEVER HIT A HIGH RPM WHILE NOT IN GEAR IT HAS A REV LIMITER ANYWAY I COASTED TO A STOP I TRIED TO USE THE SPORT OPTION TO GET THE TRANSMISSION TO SHIFT NOPE SO I TURN THE CAR OFF NEVER TO START AGAIN THE TRANSMISSION INDICATOR ON DASH SAID CAR WAS IN DRIVE EVEN THOUGH THE SHIFTER WAS IN PARK MY MAIN CONCERN HERE IS WITH ALL OF THE COMPLAINT ABOUT THIS TRANSMISSION AND IT WOULD TAKE ME WEEKS TO READ THEM ALL WHY HAS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. HAS NOT ISSUE A RECALL ON THIS TRANSMISSION THAT IS STILL BEING PUT IN NEW CARS TODAY AND HAVING THE SAME PROBLEMS AND CAN CAUSE A VERY REAL SAFETY CONCERN WHY IS IT THAT PEOPLE HAVE TO DIE BEFORE SOMETHING IS DONE AND THE COMPANY IS HELD RESPONSIBLE. *TR

CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THERE WAS A HOLE A LITTLE SMALLER THAN A BASKETBALL BLOWN OUT OF THE BOTTOM OF THE CRANKCASE WITH THE OIL PUMP AND PIECES OF THE ENGINE LAYING ON THE SHIELD COVERING THE OIL PAN. THE CAR HAD JUST BEEN FULLY SERVICED WITH IT'S ROUTINE OIL CHANGE, RECOMMENDED SERVICE ROUTINE, ETC BY SAME DEALER. EVEN THOUGH THE VEHICLE IS UNDER FULL WARRANTY, NOTHING HAS BEEN DONE TO REPAIR THE VEHICLE AS OF YET. FORD IS CONDUCTING AN INTERNAL REVIEW AND SAID IT COULD TAKE UP TO 90 DAYS BEFORE A DETERMINATION IS MADE. THEY ALSO HAVE NOT OFFERED A LOANER VEHICLE OR A RENTAL CAR TO THE OWNER WHILE THIS PROCESS IS TAKING PLACE. *TR

The contact owns a 2012 Ford Focus. The contact stated that while attempting to accelerate at various speeds, the vehicle would shudder and shake, the check engine light would illuminate, and the clutch would become stuck. The vehicle was taken to the local dealer who diagnosed that the clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact indicated that the clutch was previously replaced on three separate occasions. The failure mileage was 25,000.

I HAVE HAD TO TAKE MY CAR INTO THE FORD DEALER 5 TIMES IN THE PAST 2 MONTHS AND ROUGHLY 15 TIMES IN THE PAST YEAR FOR THE SAME ISSUE, IT IS UNDER WARRANTY. WHEN I AM DRIVING AT OR AROUND 35 MPH MY TRANSMISSION WILL MAKE A GRINDING NOISE AND I WILL LOSE ALL POWER AND THE CAR WILL NEED TO BE RESTARTED. I HAVE PAID RIDICULOUS AMOUNTS IN REPAIRS AND RENTALS. I AM TOLD THAT THE TRANSMISSION AND CLUTCH IS UNDER WARRANTY UNTIL 100,000 MILES. I AM STILL BEING CHARGED. THIS IS A SAFETY HAZARD, I LOSE ALL POWER AND HAVE TO RESTART THE CAR IN THE MIDDLE OF INTERSECTIONS, AND WHEN ENTERING THE ON RAMP TO THE HIGHWAY. THE TECHS HAVE TOLD ME "IT IS SUPPOSED TO DRIVE LIKE THIS" BUT I SERIOUSLY DOUBT THAT. FORD HAS ACKNOWLEDGED THAT MY CAR HAS A BAD CLUTCH AND THAT THE CLUTCH IS UNDER WARRANTY, BUT I WAS TOLD THAT THE PART IS ON NATIONAL BACKORDER AND IT COULD BE UP TO 6 MONTHS BEFORE IT IS REPAIRED. I HAVE BEEN TOLD TO JUST KEEP DRIVING IT, WHEN I ASKED IF IT WAS SAFE THEY SAID "PROBABLY NOT, BUT IT IS MORE OF A PERSONAL PROBLEM OF MINE". THIS IS AN ON GOING PROBLEM, AND I HAVE ZERO CONFIDENCE THAT IT WILL EVER BE RESOLVED. FORD HAS HAD ME REPLACE EVERYTHING THAT IS NOT UNDER WARRANTY IN THE PAST 15 MONTHS AND THE SAME EXACT PROBLEM PERSISTS, NOW I AM BEING TOLD THAT IT IS THE CLUTCH IN MY AUTOMATIC TRANSMISSION WHICH IS UNDER WARRANTY BUT "IT IS NOT A HIGH PRIORITY FOR THE DEALER" SO ILL HAVE TO WAIT IT OUT AND KEEP RENTING CARS TO KEEP MY JOB AND STAY MOBILE. BASICALLY FORD WANTS ME TO DRIVE THE CAR UNTIL I TOTAL IT DUE TO THEIR FAULTY TRANSMISSION AND BUY ANOTHER CAR, OR TOTAL IT AND DIE AND NOT BOTHER THEM ANY MORE, BUT HEY THEY ALREADY HAVE MY MONEY. THIS IS WHY PEOPLE DON'T BUY AMERICAN THEY WAY THEY SHOULD, THE CARS DON'T RUN PROPERLY AND THE CUSTOMER SERVICE FOR THESE COMPANIES IS ATROCIOUS AND UNSYMPATHETIC TO THE NEEDS OF THEIR CUSTOMERS. *JS

I HAD THIS CAR ABOUT FOUR YEARS I PUT A TWO NEW BATTERY, NEW START, NEW RADIO, NEW RADIATOR, THERMOSTAT THE ARMS AND ROD REPLACE NOW I GOT THE STEERING ASSIST FAULT GOING ON IN MY CAR I GET WIRED PUT MONEY ON TO IT !

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE. ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A LEAK AND NEEDED TO BE REPAIRED AND THE BRAKE LINE AND CIRCUIT BOARD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

MY REAR WINDSHIELD EXPLODED. IT WAS PARKED. THE CAR WAS RUNNING, I CLOSED THE DRIVER DOOR AND THE WINDSHIELD SHATTERED. IT WAS MADE BY CARLITE. FORD IS NOT SHOWING ANY CONCERN, NOR THE DEALERSHIP. IT'S A VERY EXPENSIVE FIX AND MAKES IT WORSE THAT IT SHATTERED ON ITS OWN. FORD HAS HAD A BAD RAP WITH GLASS FOR A LONG TIME THOUGH, JUST WISH I WOULD HAVE KNOWN ABOUT IT BEFORE NOW. THEY WANT A CAR PAYMENT EVERY MONTH BUT DON'T WANT TO TAKE RESPONSIBILITY FOR A POOR QUALITY DEPARTMENT. I AM NOT SURE WHAT A PERSON IS SUPPOSE TO DO ANYMORE. IF YOU DON'T HAVE A SAVINGS IT'S DOWN TO EITHER PAYING FOR THE CAR THAT NOW HAS NO REAR WINDSHIELD OR GET A WINDSHIELD. DON'T WANT TO TURN IT INTO INSURANCE, RATES WILL GO UP FOR SOMETHING I DIDN'T CAUSE AND ITS A 500 DOLLAR DEDUCTIBLE. I WILL NEVER BUY A FORD AGAIN NOR ANY VEHICLE THAT HAS CARLITE GLASS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 4/29/15*CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS COASTED TO A SAFE LOCATION. AFTER RESTARTING, THE VEHICLE RESUMED WITH EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

SUNROOF EXPLODED WHILE DRIVING. I TOOK CAR TO FORD AND THE SERVICE MANAGER SAID HE SEEN IT HAPPEN BEFORE BUT I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY. I SAW A FEW COMPLAINTS IN GOOGLE BLOGS. I WILL CONTACT A LAWYER. *TR

ON 2/9/2015 APPROX. 4:00PM, MY WIFE CALLED ME ON MY CELL PHONE IN A PANIC, CLEARLY STRESSED. SHE SAID SHE ALMOST WAS IN AN ACCIDENT BECAUSE THE STEERING ON HER 2012 FORD FOCUS SE HATCHBACK LOCKED UP WHILE SHE WAS DRIVING ABOUT 50 MPH AND MERGING ON A BUSY HIGHWAY. SHE TOLD ME SHE GOT OVER AND OFF THE ROAD WITH 0 STEERING. SHE SAID A SOUND CAME OVER THE CAR AS IT HAPPENED AND A MESSAGE WITH STEERING ASSIST FAULT SERVICE REQUIRED. UPON ARRIVING ON SCENE, I RESTARTED THE CAR AND GOT THE SAME MESSAGE AND 0 POWER STEERING. I CALLED FORD SERVICE AND WAS TOLD TO BRING IT IN THE NEXT DAY. AS I TYPE THIS THE CAR IS STILL AT THE DEALER. PART TO FIX WITH LABOR $1,652 BEFORE TAX ON A PART FORD KNOWS IS DEFECTIVE. I DID A SEARCH ON THE FAULT CODE THAT WAS DISPLAYED AND I WAS TAKEN ABACK FROM WHAT I SEEN AND READ ABOUT THIS MODEL YEAR AND CAR AND THE STEERING JUST GOING OUT WITHOUT WARNING. FORD ACTS LIKE IT IS NOT A PROBLEMATIC OR DEFECTIVE PART, BUT HOW DO YOU EXPLAIN THE SAME BACK-ORDERED PARTS TO FIX IT. SHE WAS LUCKY SHE OR NO BODY ELSE DIED YESTERDAY. DO THE RIGHT THING AND ISSUE A RECALL ON THIS OBVIOUSLY DEFECTIVE PART. I HAVE ALSO SEEN THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2014 IN CALIFORNIA. FORD DO THE RIGHT THING! *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ODOMETER FAILED TO OPERATE PROPERLY. IN ADDITION, THE FUEL GAUGE FAILED TO INDICATE THE ACCURATE FUEL LEVEL READINGS, WHICH CAUSED THE VEHICLE TO BE LOW ON FUEL AND SHUT OFF. THE CONTACT ALSO STATED THAT THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED ON FOUR OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

WHEN EXCELLING FROM A STOPPED POSITION THE CAR JERKS AS IF THE CLUTCH IS NOT CATCHING. I HAVE TAKEN MY CAR TO THE FORD DEALERSHIP 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE CLUTCH PLATES AND THEY SAID I HAD A TRANSMISSION LEAK. A CAR THAT IS STILL UNDER FULL WARRANTY SHOULD NOT BE HAVING THESE ISSUES. THE CAR STILL JERKS ALTHOUGH THEY HAVE REPLACED MULTIPLE THINGS ON THE CAR.