2012 Ford Focus Complaint Log

I JUST RECENTLY PURCHASED THIS CAR ON SATURDAY FEBRUARY 7, USED FROM A CARMAX DEALERSHIP. I WAS TOLD THERE WERE NO RECALLS ON THE CAR AND THAT EVERYTHING WAS FINE. TEST DRIVING I NOTICED A LITTLE HESITATION BUT NOT MUCH. ON SUNDAY AS I WAS SITTING WITH MY FOOT ON THE BRAKE AT A TRAFFIC LIGHT I FELT A SHUDDER VIBRATION AND THE CAR SLID BACKWARDS. TO MY SURPRISE AFTER RESEARCHING ONLINE I NOTICED THAT THIS CAR IS NOTORIOUS FOR THAT. ON WEDNESDAY FEBRUARY 11, I TOOK THE CAR BACK TO CARMAX AND WAS TOLD IT HAD TO GO TO THE DEALERSHIP IN ORDER FOR IT TO BE DIAGNOSED. WAIT?? I JUST BOUGHT THIS CAR!!! I AM WAITING FOR A CALL BACK FROM CARMAX BECAUSE I WANT MY MONEY BACK. TOO MUCH AND I JUST PURCHASED IT. *TR

WHEN TRYING TO ENTER A 50 MPH INTERSECTION FROM A SIDE ROAD THE 6 SPEED AUTOMATIC TRANSMISSION CHATTERS, JERKS,SLIPS AND HESITATES BEFORE MOVING THE CAR WHICH MAKES ENTRY INTO INTERSECTION FRIGHTENING. THIS IS NOT SAFE. ONE DOES NOT KNOW WHAT TO EXPECT FROM THIS ERRATIC POWER TRAIN. FORD ADMITS THAT IT CANNOT BE FIXED. *TR

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT A RESIDENTIAL DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

MY DAUGHTER WAS DRIVING THE FOCUS IN MENOMENEE WI, WHERE SHE IS IN HER MASTERS PROGRAM AT STOUT UNIVERSITY. SHE WAS HEADING SOUTH AND THE YOUNG MAN IN THE OTHER VEHICLE WAS HEADING NORTH, HE TURNED LEFT IN FRONT OF HER SMASHING HER VEHICLE. HIS AIR BAGS WENT OFF OURS DID NOT. HE WAS FOUND TO BE AT FAULT AND A TICKET WAS ISSUED. I CALLED FORD ABOUT THE AIR BAGS NOT DEPLOYING AND THEY SAID THEY WOULD LOOK AT IT IF I BROUGHT IT IN. I EXPLAINED TO HIM IT WASN'T DRIVABLE SO HE SAID I WOULD HAVE TO PAY MYSELF TO BRING IT IN AND HAVE IT LOOKED AT BUT I SHOULD BE HAPPY MY DAUGHTER WAS NOT HURT MORE SERIOUSLY. BUT I'M VERY CONCERNED THAT NOT 1 OF HER AIR BAGS WENT OFF AND THEY WERE NOT THE LEAST WORRIED ABOUT IT. THE CLAIMS ADJUSTER LOOKED AT THE CAR AND HE SAID THEY SHOULD ABSOLUTELY HAVE DEPLOYED BUT NOTHING IN THE FOCUS, BUT HIS WENT OFF AND THE FOCUS WAS COMPLETELY TOTALED IN THE ACCIDENT BUT NOT HIS CAR. *TR

ON JANUARY 27TH.. MY CAR (2012 FORD FOCUS SE 4DOOR 5 SPEED) MY CAR HAD 33,342 MILES ON IT ONCE IT CAME INTO THE SERVICE BAY AT ASHEVILLE FORD IN ASHEVILLE NC. I WAS ADVISED THAT THE CAR WOULD HAVE TO STAY FOR THE DAY AND LOOK INTO THE SITUATION. CAR WOULD DIE AT RANDOM, LIGHTS WOULD COME ON LIKE A CHRISTMAS TREE (OIL PRESSURE LIGHT, BATTERY LIGHT, TRACTION LIGHT, ESC LIGHT, INFORMATION LIGHT, CHECK ENGINE LIGHT) AND A MESSAGE WOULD APPEAR (ENGINE MALFUNCTION SERVICE NOW). ASHEVILLE FORD WAS ALSO NOTIFIED OF A SUN VISOR POPPING, SEAT BELTS NOT RELEASING AND CREAKING NOISES IN THE B PILLARS ON BOTH SIDES, AND THE AC WAS BLOWING HOT AIR AGAIN (THIS WAS REPAIRED ON THE 23RD BEFORE AND ALREADY BLOWING HOT AIR). *TR

TRANSMISSION SHAKING AND GRINDING NOISES; VEHICLES HESITATING AND VIBRATING; TRANSMISSION NOISES AND THE TRANSMISSION NOT SHIFTING PROPERLY. ALL OF WHICH AFFECT THE ABILITY TO DRIVE THE VEHICLES AND HAD RAISE SAFETY CONCERNS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AND THE MESSAGE BOARD DISPLAYED LOSS OF STEERING, STOP VEHICLE. AS A RESULT, THE CONTACT HIT A CURVE AND FRACTURED THE LEFT STRUT AND RACK AND PINION. THE VEHICLE WAS ONLY ABLE TO MOVE WHEN IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED REPLACEMENT AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 37,000.

OUR 2012 FORD FOCUS, LIKE SO VERY MANY OTHERS, HAS SUCCUMBED TO THE TRANSMISSION PROBLEMS DELINEATED IN THE FORD OWNER FIELD SERVICE ACTION NUMBER 14M01. THE CAR IS CURRENTLY AT A LOCAL DEALERSHIP'S SERVICE DEPARTMENT AWAITING A REPLACEMENT PART (5 WEEKS AND COUNTING). I HAVE BEEN READING MORE AND MORE COMPLAINTS THAT, EVEN AFTER THE WORK IS DONE TO CORRECT THIS PROBLEM, THE SAME OR WORSE ISSUES ARE OCCURRING. I AM CONCERNED NOT ONLY FOR MY SAFETY AND THAT OF MY FAMILY, BUT OF ANYONE WHO MIGHT BECOME A VICTIM OF A CAR ACCIDENT THAT MAY BE CAUSED BY THIS AUTOMOBILE. *TR

WAS DRIVING DOWN THE FREEWAY, WHEN THE CAR LOST ALL POWER. THE TRANSMISSION STOPPED WORKING. WARNED THE HILL START ASSIST WAS NOT AVAILABLE, AND THEN THE TRACTION CONTROL LIGHT CAME ON. THE CAR WOULDN'T MOVE. THE CAR HAS REPEATED DONE THIS DURING DRIVING, AFTER RESTARTING THE CAR. *TR

THIS IS AN UPDATE TO REPORT FILED 1-4-15 (NHTSA ID #10669989). ON 1-6-15 WE HAD OUR 2012 FOCUS SERVICED AT A DEALERSHIP FOR A SERIOUS TRANSMISSION FAILURE DESCRIBED ON PREVIOUS REPORT. THAT DEALERSHIP PERFORMED "ADAPTIVE LEARNING STRATEGY AND CLEARED ALL THE CODES". VERBAL SUMMARY OF THE PROBLEM FROM THE SERVICE ADVISOR WAS THAT THE COMPUTER HAD BEEN CONFUSED BY A CHANGE IN TRANSMISSION DEMANDS. WE HAD TAKEN A DAY TRIP INTO HILLY, CONGESTED SAN FRANCISCO. OUR TYPICAL DRIVE IS SMALL TOWN, COUNTRY HIGHWAY ON RELATIVELY FLAT TERRAIN. THE COMPUTER DID NOT KNOW HOW TO BEHAVE WITH DIFFERENT TRAFFIC CONDITIONS AND TERRAIN. AFTER THAT SERVICING, ALL SEEMED FINE UNTIL A COUPLE OF WEEKS LATER ON 1-23-15, WHEN THE CAR LOST POWER AT A 4-WAY STOP. I HIT THE GAS PEDAL ON GREEN, BUT THE TRANSMISSION WOULDN'T ENGAGE PROPERLY, ALTHOUGH THE ENGINE WAS REVVING--SIMILAR SYMPTOMS TO LAST TIME.AFTER MULTIPLE ATTEMPTS, THE CAR WAS NOT ABLE TO RELIABLY ENGAGE, ONLY SPORADICALLY, LIMPING THROUGH A FEW INTERSECTIONS. EVENTUALLY, I PULLED OVER TO THE SIDE OF THE ROAD, AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR, THE ENGINE WOULD NOT EVEN TURN OVER.I DECIDED TO USE FORD ROADSIDE ASSISTANCE AGAIN, TO HAVE THE CAR TOWED TO THE DEALERSHIP WE HAD PURCHASED THE CAR FROM. THE ADVISOR AT THAT DEALERSHIP SAW THE WISDOM OF REPLACING THE TRANSMISSION CONTROL MODULE (TCM) AND PROGRAMMING IT. AS OF TODAY, 3-9-15, ODOMETER AT 45,556, WE HAVE HAD NO ADDITIONAL SYMPTOMS AND THE CAR IS RUNNING SMOOTHER THAN EVER, EVEN SINCE NEW. WE STILL NEED TO TEST THE CAR ON SAN FRANCISCO HILLS AND MOUNTAIN DRIVING, HOWEVER. MY ADVICE TO OTHERS IS TO INSIST ON A REPLACEMENT OF THE TRANSMISSION CONTROL MODULE, SEALS AND PROGRAM AT THE FIRST SIGN OF THIS KIND OF PROBLEM. DON'T LET THEM MERELY PERFORM THE " ADAPTIVE LEARNING STRATEGY AND CLEARING OF ALL CODES" ON THE OLD TCM. THAT DID NOT HOLD LONG IN OUR CASE. *TR

1. DRIVING ON CONGESTED INTERSTATE HIGHWAY AT 70MPH 2. WARNING MESSAGE IN DASH DISPLAYED "DRIVER ASSISTANCE STEERING FAILURE" 3. MANUALLY CONFIRMED LOSS OF POWER STEERING 4. DROVE ABOUT 15 MILES TO A FORD DEALER BUT THEY WERE CLOSING FOR THE DAY 5. STARTED VEHICLE AND HAD NORMAL POWER STEERING. *TR

WE RESPONDED TO FORDS NOTICE 14M01 WHICH IS IN REFERENCE TO THE PROBLEMS OF THE TRANSMISSION, EXPERIENCED BY 1000S OF FOCUS AND FIESTA OWNERS YEARS 2011-2013. THE 1ST DEALERSHIP WE CONTACTED WAS KEY SCALES LEESBURG FL. AFTER 7 WEEKS OF HASSLES TRYING TO SCHEDULE, THE REPAIRS WERE MADE 1-7&1-8. AS WE TRIED TO START THE VEHICLE AT KEY SCALES, THERE WAS A LONG DELAY FROM THE TIME I TURNED KEY UNTIL IT ACTUALLY STARTED. THAT WAS NEVER AN ISSUE BEFORE WE TOOK IT IN. WITHIN A FEW DAYS, THE TRANS BEGAN TO SHUTTER LIKE IT HAD BEFORE, AS WELL AS NOISES, CLANKING, GRINDING AND PROBLEMS WITH IT SHIFTING FROM 1ST TO 2ND. I CALLED KEY SCALES AND WAS TOLD ANY REPAIRS WOULD NOW BE AT OUR COST AS THE ORIGINAL 36000 MILE WARRANTY HAD EXPIRED. THE NOTICE THAT WAS MAILED CLEARLY STATES THAT FORDS WARRANTY ON TRANS IS NOW 7 YRS/100,000 MILES. LET IT BE KNOWN THAT WE ALSO HAVE AN INTENDED WARRANTY THAT WE BOUGHT AT TIME OF PURCHASE FOR 60 MONTHS/100,000 MILES. I THEN CALLED FORD OF CLAREMONT FL. AND THEY AGREED TO LOOK AT THE VEHICLE. WE DROPPED THE CAR OFF ON 1-16 WITH MILEAGE SHOWING 46092. AFTER 5 DAYS I CALLED AND WAS TOLD THEY COULDN'T FIND A PROBLEM. THE SERVICE ADVISOR WANTED TO HAVE HIS SHOP FOREMAN DRIVE THE CAR HOME THAT NIGHT. I AGREED. I CALLED BACK THE NEXT DAY AND WAS TOLD HE DID EXPERIENCE A PROBLEM BUT AFTER NOTIFYING FORD THEY WERE TOLD IT WAS "WITHIN ACCEPTABLE LIMITS" I WAS TOLD TO COME AND PICK UP VEHICLE THE MILEAGE WAS LISTED AS 46098 WHEN IN FACT IS WAS 46154. (THE DIFFERENCE OF THE FOREMANS DRIVE HOME) WE WERE TOLD THAT THERE IS A BREAKIN PERIOD OF 1000 MILES & NOTHING CAN BE DONE. THE FOLLOWING DAY WE RECEIVED ANOTHER CALL FROM FORDS REGIONAL SERVICE MGR. [XXX]) AND SHE STATED THE "BREAKIN PERIOD" IS NOW 1500 MILES. WE ARE STILL EXPERIENCING SHUTTERING, NOISES, STARTING DELAYS. SCARED TO TAKE CAR ANYWHERE. NEED TO GET TO MICHIGAN IN APRIL. *TR

WAS DRIVING WITH MY MOM WHEN ALL OF A SUDDEN HER POWER STEERING GAVE OUT AND IT WAS INCREDIBILITY HARD FOR HER TO STEER. I TOOK OVER AND DROVE HOME NOW I DROVE VEHICLES WITH OUT POWER STEERING BEFORE BUT THIS WAS BY FAR THE TOUGHEST STEERING VEHICLE I DROVE. IT WAS COMPLETELY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT ADDRESS THE ISSUE AS OF YET. THANKFULLY I WAS WITH MY MOM THAT DAY AND NOTHING WORSE HAPPENED BUT IT COULD HAVE ENDED ALOT WORSE. *TR

SHUDDERING WHILE ACCELERATING. GRINDING NOISE WHILE THE AUTOMATIC TRANSMISSION IS SHIFTING GEARS. VEHICLE HAS BEEN INTO DEALER MULTIPLE TIMES FOR SHUDDERING AND SHIFTING ISSUES. THE LAST TIME, AT 49K MILES, IT WAS OVER AN 8 WEEK WAIT TO GET THE CAR INTO THE DEALER - THE TRANSMISSION GUYS WERE BACKED UP MONTHS AT ALL SURROUNDING DEALERS. FORD'S REPAIR HAS BEEN TO REPROGRAM THE TRANSMISSION. WE PURCHASED THE CAR NEW AND HAVE BEEN THE ONLY OWNERS. THE CAR DID NOT SHUDDER AND GRIND WHEN FIRST PURCHASED. AND IT PERFORMS BETTER IMMEDIATELY AFTER THE REPROGRAMMING. BUT AFTER A FEW THOUSAND MILES OF TRAVEL, SHUDDERING AND GRINDING RETURN. ONCE IT STARTS SHUDDERING, I CAN DUPLICATE THIS BEHAVIOR WITHIN 2 MILES OF A FORD DEALERSHIP. THERE IS A ROUNDABOUT AT LIVERNOIS AND HAMLIN ROADS THAT HAS A YIELD FOR INCOMING TRAFFIC. IF THE ROUNDABOUT IS CLEAR, PROCEED INTO THE ROUNDABOUT BETWEEN 5 AND 10 MPH AND ACCELERATE SLOWLY WHILE NAVIGATING THE ROUNDABOUT - AND YOU GET SHUDDERING. PERSONNEL IN THE DEALERSHIPS STATE THAT "DRIVERS JUST DON'T KNOW HOW TO DRIVE THE CAR". I AM A 50+ YEAR OLD DRIVER WITH EXPERIENCE IN BOTH MANUAL AND AUTOMATIC TRANSMISSIONS. NO TICKETS NO ACCIDENTS. THIS VEHICLE WAS PURCHASED WITH THE INTENT OF PASSING TO MY CHILDREN WHEN THEY START DRIVING. THE INABILITY TO USE SLOW ACCELERATION WITHOUT SHUDDERING MAKES IT TOO DANGEROUS FOR INEXPERIENCED DRIVERS. ESPECIALLY IN MICHIGAN WHERE WINTER CONDITIONS OFTEN REQUIRE SLOW ACCELERATION TO MAINTAIN CONTROL OF THE VEHICLE. PLEASE ACT UPON CONSUMERS BEHALF AND FORCE FORD TO PROVIDE A PERMANENT RESOLUTION. EITHER A FIX THAT PERMANENTLY STOPS THE SHUDDERING OR REPLACEMENT OF THE DEFECTIVE POWERTRAIN COMPONENTS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT UNKNOWN NOISES WERE EMITTING FROM THE FRONT OF THE VEHICLE AND THE VEHICLE SLIGHTLY SHOOK WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 03/30/15*LJ UPDATED 9/19/2017*CN

I PURCHASED A 2012 FORD FOCUS SEL LAST YEAR. I HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION SINCE PURCHASING THIS VEHICLE. WHEN TAKING OFF (SHIFTING FROM 1ST TO 2ND GEAR), THE TRANSMISSION MAKES A SHUDDERING NOISE, THE VEHICLE FAILS TO ACCELERATE, AND THE CAR BOUNCES AS IT STRUGGLES TO SHIFT GEARS. I BELIEVE THIS PROBLEM IS WELL KNOWN TO FORD SINCE NUMEROUS CONSUMER WEBSITES HAVE CUSTOMERS WITH SIMILAR COMPLAINTS. SOON AFTER PURCHASE, I HAD IT BACK IN THE SERVICE DEPARTMENT. I HAD A TECHNICIAN DRIVE AROUND WITH ME. THE TECHNICIAN STATED THAT EVERYTHING WAS NORMAL AND THAT THE CLUTCH PLATE JUST GETS DIRTY BY TOO "GINGERLY" ACCELERATING. HE WALKED ME THROUGH HOW TO POWER BRAKE (HOLDING DOWN THE BRAKE, FLOORING THE GAS PEDAL, AND THEN RELEASING THE BRAKE TO QUICKLY ACCELERATE THROUGH THE FIRST 3 GEARS). THIS APPEARED TO HELP FOR A DAY OR TWO, BUT I FIND IT HARD TO BELIEVE THAT THIS IS THE SOLUTION FOR A $12,000 CERTIFIED PRE-OWNED VEHICLE THAT I PURCHASED. I RECENTLY RECEIVED A RECALL NOTICE CLAIMING THAT THE TCM SOFTWARE NEEDED TO BE UPDATED AND THAT THE TRANSMISSION WARRANTY WOULD BE EXTENDED. I HAD THIS UPGRADE COMPLETED WITH NO IMPROVEMENT TO THE SITUATION. THE TECHNICIAN THAT I SPOKE WITH SAID THE UPGRADE WILL PROBABLY NOT HELP THE SHUTTERING. HE SUGGESTED AGAIN THAT I GIVE IT MORE GAS WHEN ACCELERATING. HE SAID SOMETHING ABOUT IT BEING SIMILAR TO A STICK SHIFT STALLING WHEN NOT ENOUGH GAS IS APPLIED. THIS DOES NOT WORK. I GIVE IT MORE GAS TO NO AVAIL. I HAVE ALSO RECENTLY SEEN WHERE A CLASS ACTION SUIT AGAINST FORD FOR SIMILAR COMPLAINTS FROM CUSTOMERS. MY 17 YEAR OLD DAUGHTER FREQUENTLY DRIVES THIS VEHICLE AND I FEEL IT IS A SAFETY ISSUE THAT NEEDS PROMPT ATTENTION. I HAVE BEEN A LOYAL FORD CUSTOMER FOR MANY YEAR. PLEASE LET ME KNOW WHAT RESOLUTION YOU HAVE FOR MY COMPLAINT.

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD AND APPROACHING A FOUR WAY STOP SO NOT GOING FAST. MY CAR STOPPED ACCELERATING AND THEN JERKED FORWARD CAUSING ME TO HAVE TO TURN OFF THE ROAD TO AVOID GOING THROUGH THE STOP SIGN. I INSTEAD HIT THE STOP SIGN. THE CAR HAS TRANSMISSION ISSUES THAT HAVE NOT YET BEEN RESOLVED. *TR

VEHICLE LOST THROTTLE AND EVENTUALLY DIED AND WOULD NOT CRANK. THIS HAPPENED GOING DOWN THE HIGHWAY. HILLSIDE ASSIST WARNING LIGHT CAME ON. VEHICLE WOULD SHUTTER IN ACCELERATION AT TIMES. TCM HAD BEEN REPROGRAMMED BEFORE THIS HAPPENED BUT DID NOT REALLY FIX THE PROBLEM OF TRANSMISSION SHUTTER. FMC COMPLETELY CHANGED OUT THE TCM AND THIS HELPED FOR THREE MONTHS AND THEN WE HAD COMPLETE TRANSMISSION FAILURE GOING DOWN THE ROAD. WE WERE 1000 MILES OVER OUR POWERTRAIN WARRANTY. FMC SAID THE REVERSE GEAR ALONG WITH SECOND GEAR HAD FAILED. FMC IS REPLACING THE TRANSMISSION AND OUR COST IS $500.00. BOTH INCIDENTS WERE IN HEAVY TRAFFIC WHEN TRANSMISSION FAILURES OCCURRED. THANKFULLY NO ONE ELSE WAS INVOLVED. WE CURRENTLY ARE IN THE FOURTH WEEK OF WAITING ON CAR TO BE FIXED. *TR

THIS IS AN ONGOING ISSUE WITH THE DUAL CLUTCH POWERSHIFT TRANSMISSION THAT HAS STARTED SHORTLY AFTER PURCHASING THE CAR IN NOVEMBER 2014. WHEN I TAKE OFF THE CAR SHUTTERS AND GRINDS AND SOMETIME LOOSES POWER. ON MULTIPLE CASES I HAVE GONE TO PULL OUT INTO TRAFFIC AND THE CAR RANDOMLY HESITATES CAUSING A RISK TO MY SAFETY. ON FEB 13TH 2015 I WAS ON THE FREE WAY AND THE CAR LOCKED IN TO NEUTRAL LEAVING ME STRANDED ON THE FREEWAY. I HAD TO GET IT TOWED. FORD REPLACED THE PCM BUT THE PROBLEM IS RETURNING. I HAVE TAKEN THE CAR TO FORD MULTIPLE TIMES TO HAVE THIS ISSUE CORRECTED AND NOTHING IS BEING DONE TO FIX THE PROBLEM. *TR

STARTING THIS PAST WINTER, MY FORD FOCUS'S TRANSMISSION SHAKES, SHUDDERS, AND SLIPS, ETC CONSISTENTLY WHEN STARTING FROM A DEAD STOP. THE FIRST TIME IT HAPPENED, THE VEHICLE ACTUALLY WOULDN'T ACCELERATE. I'VE HAD IT IN TO FORD AND THEY MADE THE PROBLEM A LITTLE BETTER BUT THE VEHICLE STILL NOTICEABLY SHAKES WHEN ACCELERATING. IT CAN ALSO BE VERY HESITANT TO ACCELERATE WHEN AT HIGHER SPEEDS AS WELL. FORD HAS CHECKED THE ISSUE AGAIN AND SAYS THAT ITS "WITHIN TOLERANCE". I FIND IT ABSURD THAT THEY WOULD CONSIDER WHAT MY CAR DOES TO BE ACCEPTABLE. THIS IS BOTH ANNOYING AND A SAFETY CONCERN CONSIDERING THE ACCELERATION IS NOT ALWAYS THERE THE WAY IT SHOULD BE.

CONSTANT TRANS PROBLEMS WITH 2012 FORD FOCUS. YOUR AGENCY IS WELL AWARE OF THE PROBLEMS INDIVIDUALS ARE HAVING ACROSS THE US CONCERNING THIS CAR AND OTHERS THAT INCLUDE OTHER YEARS. YESTERDAY I NEARLY MISSED BEING IN AN CRITICAL ACCIDENT DUE TO TOTAL FAILURE OF THE TRANS IN THE FOCUS AND HAVING IT TOTALLY LOCK UP ON ME. THE SHIFT WOULD NOT COME OUT OF PARK AND ALL POWER WAS LOST. I HAVE HAD TRANS ISSUES OVER THREE TIMES NOW. CAR IS NOW IN THE SHOP WAITING FOR A MODULE THAT, OF COURSE, ONLY COME FROM FORD AND TAKES A LONG TIME. THE MEDIA HAS MADE IT KNOW OF THIS INCREASING PROBLEM AND ALSO THE FACT THAT YOUR AGENCY IS DOING NOTHING ABOUT IT. HOPEFULLY THE PERCEPTION THAT YOU ARE WAITING FOR A DEATH TO OCCUR BEFORE SOMETHING IS DONE IS FALSE BUT ALL NEWS AND INFORMATION SOURCES REFLECT OTHERWISE. I WILL BE CONTACTING CONGRESSMEN ALSO TO FOLLOW-UP WITH YOUR LACK OF TAKING ACTION AND SOME NEEDED RESOLUTION. *TR

BOTH FRONT ELECTRIC WINDOWS WORK INTERMITTENTLY. MOTOR MISFIRED AT 50MPH. *TR

MY CAR SYNC HAS NOT BEEN WORKING PROPERLY AND MY RADIO WOULD JUST SHUT OFF WHILE DRIVING. I WOULD HAVE TO STOP TURN OFF MY CAR AND TAKE THE KIT WAS DEFINITELY SOMETHING ELECTRICAL BECAUSE I COULD MANIPULATE THE FREQUENCY SOUND BY TURNING THE HEAT ON AND OFF OR THE WIPERS.EY OUT THEN OPEN AND SHUT THE DOOR START IT BACK UP AND THE RADIO WOULD TURN ON. RECENTLY SOMETHING HAPPENED WHERE A LOUD CRACKLE CAME THROUGH THE SPEAKER AND THE RADIO WENT OUT BUT THEN A STATIC CAME ON THAT I COULD NOT SHUT OFF. I COULD NOT TURN OFF THE SOUND EVEN AFTER I SHUT OFF THE CAR THE STATIC KEPT GOING LONG AFTER I SHUT THE DOOR AND WALKED AWAY. I WOKE UP TO A DEAD BATTERY. FORD MADE ME PAY FOR A NEW BATTERY BECAUSE THEY SAID IT WAS A WEAR ITEM EVEN THOUGH WHATEVER WAS HAPPENING TO THE CAR WAS WHAT WORE THE BATTERY DOWN. *TR

*ONGOING *PLEASE SEE ORIGINAL COMPLAINTS # 10473215 AND #10670375* LONG HISTORY OF TRANSMISSION REPAIRS SINCE PURCHASE. LATEST REPAIR ON 1/5/2014 WAS TO REPLACE MALFUNCTIONING TCM. WHEN GETTING CAR BACK FROM SERVICE, ODD NOISE AND HESITATION UPON STARTING. SERVICE MANAGER ATTEMPTED TO START. SYMPTOMS OF TCM MALFUNCTION AGAIN, AND THEN COMPLETE LOSS OF POWER. SERVICE STATES THAT CHAFED WIRING WAS FOUND UNDER DRIVER SEAT, CAUSING NEW TCM TO MALFUNCTION AND THEN SHORTING OUT ALL POWER IN VEHICLE. AFTER HEARING ODD NOISE UPON STARTING, I WAS VERY CLOSE TO DRIVING CAR OUT ONTO VERY BUSY HIGHWAY... DECIDED TO TURN CAR OFF INSTEAD AND SEEK HELP FROM SERVICE MANAGER. I AM THE ONLY DRIVER OF THIS VEHICLE AND I VERY RARELY MOVE THE SEAT. I WAS TOLD BY SERVICE THAT MOVING THE SEAT ON 1/5/2015 CAUSED THE CHAFED WIRING TO SHORT OUT THE POWER IN THE CAR. I NEVER MOVED THE SEAT WHEN I GOT INTO MY CAR DURING PICKUP. THIS IS VERY FRIGHTENING AND DANGEROUS! I WAS JUST READING THAT CHAFED WIRING CAN RESULT IN FIRE, ALSO! THESE VEHICLES ARE PUTTING MANY PEOPLE AT RISK OF INJURY OR DEATH. PLEASE HELP THE AFFECTED FORD FOCUS CUSTOMERS TO GET THEM RECALLED, AS FORD WILL NOT HELP. I HAVE FILED 3 CLAIMS WITH FORD AND I CANNOT EVEN GET A CALL BACK FROM THEM. TOLD THAT I DON'T MEET THE GUIDELINES FOR BUYBACK OR REPLACEMENT. VERY AFRAID TO DRIVE MY CAR, ESPECIALLY NOW SINCE THE WEATHER IS BITTER COLD AND HAVE ALREADY BEEN STRANDED IN FREEZING WEATHER WITH SLEET ON 1/3/2015 BECAUSE OF TCM FAILURE. PLEASE HELP!! *TR

THE HORN HAS STOPPED WORKING. IT WORKED THE FIRST FEW WEEKS WE HAD THE CAR, AND IT NO LONGER WORKS CURRENTLY. FUSES AND RELAYS WERE CHECKED ASSOCIATED WITH HORN FUNCTION VIA OWNERS MANUAL AND WERE NOT THE SOURCE OF THE ISSUE. *TR

RAINING, GOING DOWN HIGHWAY. WENT TO TURN ON WINDSHIELD WIPERS, THEY DO NOT WORK. ABLE TO HEAR MOTOR. REPLACED FUSE UNDER GLOVEBOX, NO CHANGE. WINDSHIELD WIPER FLUID WORKS. THIS WAS EXTREMELY HAZARDOUS. *TR

ENGINE LIGHT CAME ON EXITING A PARKING GARAGE ON A BUSY EVENING IN HILLY SAN FRANCISCO. SECONDS LATER, THE CAR LOST MOMENTUM AND WOULDN'T GET INTO GEAR, EVEN THOUGH THE GEAR SHIFT WAS IN DRIVE. ALARMING, FOR A 3-YEAR OLD CAR WITH MERELY 43300 MILES THAT HAS BEEN CARED FOR DUTIFULLY SINCE IT'S PURCHASE NEW IN NOV. 2011. MY WIFE AND I, WITH OUR KID AND HIS FRIEND IN THE BACKSEAT, DECIDED TO HEAD HOME, FOREGOING PLANS FOR DINNER, AND CONTINUED TO MAKE OUR WAY TO THE HIGHWAY HOMEBOUND. THE CAR SEEMED TO RUN FINE THROUGH THE CITY STREETS FOR THE NEXT 10 MINS., UNTIL WE NEEDED TO CROSS 2 BUSY LANES TO ENTER THE FREEWAY ONRAMP. AT THAT POINT, THE CAR LOST THE POWER TO SAFELY CROSS THE LANES, WE MISSED OUR ENTRANCE, AND WERE FORCED TO CIRCLE CITY BLOCKS TO RETURN TO THE ONRAMP. THE CAR SEEMED TO REGAIN NORMALCY, AND ACCELERATED TO 55 MPH, BUT THEN, APPROX. 2 MILES LATER, LOST POWER (EVEN THOUGH THE ENGINE WAS REVVING), ACTING AS IF IT WERE NEARLY IN NEUTRAL. THE CAR SEEMED TO SHIFT TO A VERY LOW-POWERED DRIVE. WE WERE IN THE SLOW LANE AND TOOK THE FIRST AVAILABLE EXIT, HAZARDS BLINKING. ONCE ON CITY STREETS, WE PULLED OVER TO THE CURB, AND TRIED TO RE-ENGAGE THE DESIRED GEAR. WE FINALLY CUT THE IGNITION AND RESTARTED THE CAR TO TRY TO LIMP IT OVER TO THE GAS STATION ACROSS THE INTERSECTION AND ACROSS ONCOMING TRAFFIC. WE ARRIVED AT THE GAS STATION, AND CALLED THE FORD ROADSIDE ASSISTANT WHO WAS EXTREMELY POLITE BUT I WON'T GO INTO THE HEADACHE (AND EXPENSE) OF TOWING THE CAR TO A SENSIBLY-LOCATED DEALERSHIP AND GETTING 2 ADULTS AND 2 KIDS BACK TO OUR HOMETOWN SOME 80 MILES AWAY, AT NIGHT. WE FEEL EXTREMELY BLESSED THAT WE EXPERIENCE THESE WORRISOME PROBLEMS WITHOUT INJURY (OR WORSE) TO OURSELVES, OTHERS OR DAMAGE TO PROPERTY. WE ARE NOT SURE IF OUR CONFIDENCE TO DRIVE THE CAR WILL BE RESTORED AFTER READING MANY SIMILAR COMPLAINTS BELOW. WE AWAIT FOR MON. FOR FORD'S ANSWER. *TR

*ONGOING *PLEASE SEE ORIGINAL COMPLAINT # 10473215 *CLUTCH REPLACED TWICE AND TRANS REPROGRAMMED 4/5 TIMES (WITHIN 35, 000) *NOW CAR NOT STARTING- 4 TIMES IN 2 MONTHS. SYMPTOMS ON 1/3/2015- 4TH TIME: DASH LIGHTS UP, RADIO AND HEATER WORK, HEADLIGHTS- NO, BUT OTHER LIGHTS- YES, NO CRANK WHEN TRYING TO START *CAR USUALLY STARTS NEXT DAY, *CAR RESTARTED AFTERNOON 1/4/2015 AND TAKEN FOR EMERGENCY SERVICE 1/5/2015. *NO CALL RECEIVED FROM SERVICE WITH UPDATE, SO CALLED FOR SHUTTLE TO RETURN TO DEALER. TECHS WERE ALREADY GONE. * LISTED REPAIRS: FOUND TCM INOP CODES U0101-U0100 TECH PERFORMED PCM TEST AUTO TRANS DIAG AND PINPOINT TEST, REPLACED TCM AND PERFORMED CLUTCH LEARING (2ND REPLACEMENT CLUTCH INSTALLED 8/2014) *THEY BROUGHT CAR OUT AND GAVE ME THE KEY. I TRIED TO START CAR AND HEARD ODD NOISE, THEN SHUT CAR OFF. I AGAIN STARTED THE CAR. THIS TIME THERE WAS HESITATION AND NOISE AGAIN, SHUT CAR DOWN. WENT BACK INTO SERVICE AREA AND FOUND SERVICE MANAGER. HE TRIED TO START THE CAR SEVERAL TIMES, BUT WOULD NOT START, NO SOUND OR CRANK, BUT ALL LIGHTS CAME ON- SAME AS WHEN CAR BROKE DOWN 2 DAYS EARLIER. HE MOVED GEAR SHIFTER AROUND AND THEN TRIED TO START AGAIN. THIS TIME LIGHTS IN THE CAR FLICKERED AND THEN EVERYTHING WENT BLACK, THE CAR TOTALLY DIED. HE STEPPED OUT OF THE CAR LOOKING SHOCKED AND TOLD ME TO GO AND SENT ME FOR RENTAL. WAS TOLD THAT THE CAR WAS FIXED AND ALMOST DROVE OFF OF THE LOT. DARK OUT AND TEMP OUTSIDE WAS 27 WITH WIND CHILL OF 12 . DEALERSHIP LOCATED ON 6 LANE, VERY BUSY HIGHWAY AND COULD HAVE BROKEN DOWN ON HIGHWAY IN FREEZING COLD, VERY FRIGHTENING! THERE WOULD HAVE BEEN NO ONE AT THE DEALER TO HELP ME AS EVERYONE HAD LEFT OR WAS LEAVING. WOULD HAVE BEEN ON MY OWN IN FRIGID NIGHTTIME WEATHER. *OVER 2 YRS OF TRANS REPAIRS, STILL BREAKING DOWN. CONVINCED CAR IS A LEMON. PLEASE HELP AS FORD WILL NOT. CHRONIC PROBLEM WITH THIS CAR. UNSAFE TO DRIVE.

STARTED ENGINE AND ELECTRONIC POWER STEERING FAILED TO OPERATE. THIS USUALLY COULD BE REMEDIED BY RESTARTING THE CAR, BUT NOT THIS TIME. CAR IS ALMOST IMPOSSIBLE TO STEER IN THIS CONDITION. I HAVE SEEN SEVERAL MENTIONS OF THIS CONDITION ON THE INTERNET. *TR

TRANSMISSION CLUTCH SLIPS AND CAR SHUTTERS AND JERKS. IT IS DANGEROUS BECAUSE THE ENGINE REVS FAST AND THEN LURCHES FORWARD. PARTS ARE ON BACK ORDER DUE TO SO MANY CARS HAVING THIS PROBLEM BEEN WAITING 2 MONTHS! *TR

WHEN TAKING OFF TRANNY STUTTERS AND SLIPS IN KNOW ABOUT TO DRY CLUTCH YOU GUYS SHOULD RECALL BEFORE SOME GETS HURT THEN AL LEAST FORD WOULD FIX PROBLEM. *TR

THE CAR HAS SERIOUS PROBLEMS WITH TRYING TO SHIFT CORRECTLY. THE CAR HESITATES AND LURCHES WHEN ACCELERATING AND DOWNSHIFTING. AT HIGHER SPEEDS ON THE FREEWAY THE ENGINE IS INCREDIBLY LOUD AS IF IT'S STUCK IN THE WRONG GEAR. NOW THE DEALER DISCOVERED A TRANSMISSION FLUID LEAK AS A RESULT OF THIS TRANSMISSION PROBLEM. I SEE ON-LINE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THIS VEHICLE FOR THE SAME ISSUE. THIS CAR IS UNSAFE. I NEVER KNOW WHETHER IT WILL HESITATE OR SHUDDER WHEN TAKING OFF SO I DRIVE IT AS LITTLE AS POSSIBLE. HAVING THE AIR CONDITIONER RUNNING ONLY AMPLIFIES THE PROBLEM. MY CAR WAS PURCHASED NEW AND IN SHORT ORDER WILL PASS THE 3 YEAR WARRANTY. MY DEALER, FOX FORD IN GRAND RAPIDS, MICHIGAN HAS A REPAIR PART ESTIMATE OF SEVERAL WEEKS TO 6 MONTHS. THE SAME MESSAGE FROM TWO WEEKS AGO. I INVITE ANY OF YOUR INVESTIGATORS TO DRIVE THIS CAR AND DETERMINE HOW ROAD WORTHY IT IS. RIGHT NOW I'M STUCK WITH A CAR THAT CAN'T BE TRADED IN OR SOLD.

VEHICLE SUFFERS FROM TRANSMISSION SHUDDER ISSUES. THERE WAS A RECALL FOR IT BUT THE FORD TECHNICIANS STATED THE SHUDDER WAS NOT ENOUGH FOR A FULL REPAIR AND INSTEAD PERFORMED A MINOR FIX WHICH HAS DONE NOTHING TO ELIMINATE THE ISSUE. THIS ISSUE EXISTS ON A WIDE RANGE FOR FORD VEHICLES WITH A COMMON TRANSMISSION. THE SHUDDER HAPPENS WHEN ACCELERATING FROM A STOP, TYPICALLY WHEN SHIFTING FROM FIRST TO SECOND GEAR AND ALSO CAN HAPPEN WHEN SHIFTING FROM SECOND TO THIRD GEAR.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DRIVER AND PASSENGER DOOR LATCHES MALFUNCTION. CONSUMER REQUESTS REIMBURSEMENT FOR DOOR LATCH RECALL REPAIRS. *SMD THE CONSUMER STATED BOTH THE LEFT PASSENGER'S AND DRIVER'S SIDE DOOR LATCHES BROKE. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE MANUFACTURER DENIED ASSISTANCE. UPDATED 09/12/2017*JS

MY 2012 FORD FOCUS SEL HAS TURNED OFF COMPLETELY WHILE DRIVING MULTIPLE TIMES ON THE HIGHWAY AND FREEWAY, I HAVE BEEN STRANDED MULTIPLE TIMES DURING THE DAY AND NIGHT DUE TO IT SHUTTING OFF RANDOMLY. I HAVE BEEN STRANDED IN PARKING LOTS MULTIPLE TIMES DUE TO THE CAR NOT ALLOWING ME TO GO IN REVERSE. I HAVE REPLACED THE CAR BATTERY MULTIPLE TIMES! MY GAS CAP HAS POPPED OFF WHILE PUTTING IN GAS, I HAVE FAULTY WINDSHIELD NOZZLES WASHING SYSTEM NO LONGER SPRAY WATER, I HAVE A FAULTY BACK LIGHT I HAVE REPLACED THE BULBS MULTIPLE TIMES EVERY FEW MONTHS. THE HEATING AND AIR CONDITIONER WILL SOMETIMES WORK. THE COLOR LIGHTING IN THE CAR NO LONGER WORKS, ON THE SUN VISOR THE MIRROR COVER HAS POPPED OFF ON ITS OWN. THE CAUSE OF ALL THESE PROBLEMS ARE UNKNOWN I BELIEVE THE CAR WAS ENTIRELY BUILT POORLY WITH NO THOUGHT PROCESS WHAT SO EVER. I HAVE NEVER DRIVEN A CAR WITH SO MANY PROBLEMS LET ALONE SUCH A DANGEROUS DEADLY CAR. THESE ISSUES CONTINUE TILL THIS DAY AND I AM STILL STUCK PAYING FOR A CAR THAT IS COMPLETELY NOT WORTH MY MONEY OR MY LIFE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

THE CAR WAS OPERATING FINE UP TO THE POINT AFTER IT WAS PARKED AT A NEARBY STRIP MALL. AFTER RETURNING TO THE CAR, THE CAR WOULD NOT START. THE DASH LIGHTS COME ON, RADIO WORKS, ETC BUT THE STARTER ACTED LIKE IT WAS NOT EVEN GETTING POWER. I THOUGHT THE VEHICLE HAD A BAD BATTERY, AFTER MULTIPLE ATTEMPTS TO JUMP START THE CAR, IT FINALLY STARTED. ONCE THE VEHICLE WAS RUNNING, I PUT IT IN REVERSE AND IT WOULD NOT MOVE AS IF IT WAS IN NEUTRAL. I CHECKED THE DASH INDICATOR TO SEE IF IT WAS IN REVERSE AND THE SHIFT INDICATOR HAD NOTHING HIGHLIGHTED. I PUT IT BACK IN PARK THEN IT HIGHLIGHTED THE "P", PUT IT BACK IN REVERSE AND AGAIN IT ACTED AS IF IT WAS IN NEUTRAL. I ROLLED BACK A BIT AND PUT IT IN DRIVE AND IT STILL ACTED AS IF IT WAS IN NEUTRAL. IT WOULD NOT ENGAGE THE TRANSMISSION. I THOUGHT IT COULD BE DUE TO A LOW POWER BATTERY WHICH ALSO HAD ACID LEAKING SO I REPLACED THE BATTERY WITH A NEW BATTERY. THE CAR WOULDN'T START AGAIN BUT EVERYTHING ELSE WORKED (I.E. RADIO, DASH, A/C BLOWER, ETC). I LET IT SIT A DAY AND TRIED AGAIN THE FOLLOWING DAY AND IT STARTED RIGHT OFF THE BAT. I PUT IT IN GEAR AND IT WENT INTO GEAR THIS TIME. A COUPLE MINUTES LATER, AN INCLINE ASSIST WARNING CAME UP ON THE RADIO SCREEN AND THE TRACTION CONTROL AND ABS ALERTS WERE LIGHTED ON THE DASH. SUDDENLY, THE CAR WOULD NOT GO INTO GEAR AGAIN. I TURNED THE CAR OFF AND STARTED IT BACK UP WHICH IT THEN WENT BACK INTO GEAR WITH NO PROBLEM. I DID RESEARCH ONLINE AND FOUND OTHERS WERE EXPERIENCING THE SAME ISSUE. SOME EVEN WHILE DRIVING, WHICH MAKES ME VERY UNCOMFORTABLE TO THINK OF THAT HAPPENING ON AN INTERSTATE. I CONTACTED MY FORD DEALER ABOUT THE ISSUE AND THEY DENIED EVER HEARING ANYTHING ABOUT THAT TYPE OF ISSUE. EXTREMELY FRUSTRATING AS THIS COULD BE A POTENTIAL SAFETY HAZARD WHERE SOMEONE COULD GET KILLED AND FORD IS PLAYING COY TO COVER THEMSELVES. DOES FORD CARE ABOUT HUMAN LIFE? *TR

I AM FILING A COMPLAINT AGAINST A 2012 FORD FOCUS SE. THE CAR HAS BEEN MAKING TRANSMISSION NOISES THAT CANNOT BE RESOLVED FOR QUITE SOME TIME NOW AND WHILE DRIVING ON THE 101 FREEWAY, ALL OF THE INSTRUMENT PANEL LIGHTS CAME ON AND THE ENTIRE CAR COMPLETELY SHUT OFF AND NO CONTROLS WERE WORKING AT ALL ALMOST CAUSING AN INTENSE PILE UP THAT COULD HAVE KILLED MY MOTHER AND I INSTANTLY. WE WERE LEFT IN THE MIDDLE OF THE FREEWAY WITH NOT POWER OF ANY USE OF CONTROLS UNTIL CHP OFFICERS WERE FINALLY BLOCKING TRAFFIC FROM HITTING US. THIS IS THE WORST VEHICLE WE HAVE EVER OWNED AND FORD SHOULD BE ASHAMED FOR BEING NEGLIGENT. *JS

I HAVE HAD AN ONGOING ISSUE WITH THE TRANSMISSION ALMOST SINCE BUYING THIS TERRIBLE CAR NEW. TRANSMISSION CONSTANTLY SHUDDERS AND JERKS. MOST RECENTLY WAS DRIVING AT ABOUT 60 MPH WHEN THE CAR SUDDENLY LOST ABILITY TO MAINTAIN SPEED. VERY DANGEROUS TIMING AS I WAS ACCELERATING ON TO EXPRESSWAY AND NEEDED THE SPEED TO MERGE. FORD HAS NO ANSWER FOR THIS PROBLEM. SOMEONE WILL BE KILLED IN THESE CARS BECAUSE OF THIS PROBLEM. PLEASE FORCE A RECALL OF THESE CARS NOW! THIS IS TOO COMMON OF A PROBLEM AND NHTSA CAN BE CONSIDERED COMPLICATE WHEN SOMEONE IS KILLED AT THIS POINT GIVEN THE LACK OF ACTION. *TR

I HAVE A 2012 FORD FOCUS. I WAS IN THE MIDDLE OF THE ROAD WHEN IT DECIDED TO STOP ACCELERATING. THE ENGINE LIGHT CAME ON AND IT DID NOT MOVE. I TURNED IT OFF AND ON AGAIN, WHICH GAVE ME ANOTHER SHOT AT GETTING OFF THE ROAD BEFORE IT SHUT DOWN AGAIN. IT WAS PRETTY UNNERVING NOT KNOWING IF I WAS GOING TO CAUSE A WRECK OR BE REAR ENDED.. THIS IS JUST ONE OF THE HUNDREDS, IF NOT, THOUSANDS OF THE SAME COMPLAINT OUT THERE. SOMETHING HAS TO BE DONE BEFORE THERE IS A DEATH. *DT

WHILE DRIVING ON THE ROAD THE VEHICLE LOST ALL POWER. WENT FROM 40MPH TO 0. WHEN ABLE TO DRIVE IT AGAIN IT WOULD NOT GO OVER 30 MPH. THE NEXT DAY IT DROVE WITH HESITATION AND JERKING. THEN APPEARED TO RUN SOMEWHAT NORMAL FOR A SHORT TIME (10 MINUTES) AFTER THAT STARTED TO JERK SO VIOLENTLY THAT IF A CAR WAS IN FRONT OF ME I WOULD HAVE HIT IT. AFTER READING UP ON THE FORD FOCUS, THIS PROBLEM SEEMS TO BE CONSISTENT. I AM AFRAID TO DRIVE IT. THIS VEHICLE POSES A DANGER TO NOT ONLY THE DRIVER AND PASSENGERS BUT TO ALL THE OTHER DRIVERS AND VEHICLES ON THE ROAD WITH IT. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR

UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE LANES WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE, THERE WAS ALMOST A CRASH INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

SEVERAL TIMES THE PASSENGER SIDE WINDSHIELD WIPER HAS SNAPPED OFF, MOST OF THE TIME OCCURRING AT SPEEDS FROM 30 TO 65 MPH

WITH THE ENGINE STILL RUNNING, SUDDENLY NO POWER WAS DELIVERED TO THE WHEELS. I WAS ABLE TO ROLL TO A STOP AT THE CURB. I RETURNED 1-1/2 HOURS LATER AND WAS ABLE TO DRIVE THE CAR ABOUT 3 MILES BEFORE THE PROBLEM RECURRED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THE PROBLEM WAS A FAILED TRANSMISSION CONTROL MODULE, WHICH WAS REPLACED BY AN IDENTICAL UNIT. HAD THIS FAILURE OCCURRED WHILE DRIVING AT HIGH SPEED ON A FREEWAY, IT WOULD PROBABLY HAVE LED TO A SERIOUS ACCIDENT. IN FACT, I WOULD BE SURPRISED IF THERE HAVE NOT ALREADY BEEN A NUMBER OF SUCH ACCIDENTS. FORD HAS DONE NOTHING TO CORRECT THIS PROBLEM. IN AUGUST I RECEIVED A NOTICE STATING THAT "THE TCM MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING INTERMITTENT SYMPTOMS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER." IT GOES ON TO SAY THAT A SOFTWARE UPDATE IS AVAILABLE THAT WILL GIVE A VISUAL WARNING OF A POTENTIAL FAILURE. HOWEVER, THIS WILL NOT PREVENT A DRIVER FROM BEING STRANDED, NOR, IN MANY CASES, WILL IT PRECLUDE AN ACCIDENT FROM OCCURRING. I AM BUYING A NEW CAR AND TRADING IN MY FOCUS. I COULD GET MORE FOR IT BY SELLING IT TO A PRIVATE PARTY, BUT I AM UNWILLING TO HAVE ANY CONNECTION WITH THE UNWITTING PERSON WHO OWNS THE CAR NEXT. SINCE THE INCIDENT WITH MY 2012 FOCUS OCCURRED ABOUT THREE YEARS AFTER MY PURCHASE, IT IS REASONABLE TO THINK THAT SUCH INCIDENTS WILL OCCUR WITH INCREASING FREQUENCY. FORD NEEDS TO TREAT THE DESIGN OF A REPLACEMENT TCM AS AN URGENT MATTER, AND TO MAKE IT THE SUBJECT OF A RECALL.

I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

I STARTED MY CAR ON 12/6/14 AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN. I SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE STEERING WHEEL WAS OPERATING. ON 12/8/14 I STARTED MY CAR AND ONCE AGAIN THE STEERING WHEEL IS LOCKED AND MY DASHBOARD DISPLAYED A MESSAGE STATING STEERING ASSIST SERVICE OR SERVICE STEERING ASSIST. I CALLED FORD TO SCHEDULE AN APPOINTMENT AND I HAVE CHECKED ONLINE AND SEE THERE ARE NUMEROUS COMPLAINTS REGARDING POWER STEERING. *TR

AT FIRST I REPORTED ISSUES WITH DEALERSHIP REGARDING CAR MOVING BACKWARDS AT TIME WHEN I RELEASE BRAKES TO GO FORWARD AND MY CAR IS AUTOMATIC. ALSO INFORMED THEM AFTER A RED LIGHT I PRESS THE GAS BUT CAR WOULD NOT MOVE IMMEDIATELY THEY SAID IT WAS NORMAL DUE TO DUAL TRANSMISSION. CAR WAS NOT PUT IN SERVICE. I HAD SAME INCIDENT AND A MONTH LATER I RECEIVED AN ALERT REGARDING A CLUTCH RECALL AND TOOK IT IN FOR SERVICE TODAY AND EXPLAINED TO THEM I HAD SAME ISSUE. CAR WAS NOT PUT IN SERVICE AND THEY SAID IT WAS NORMAL CAUSE CAR IS AUTOMATIC WITH A MANUAL TRANSMISSION AND THEY STATED TO ONLY BRING IT IN IF I HEAR METAL GRINDING. *JS