2013 Ford Focus Complaint Log

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES), 16V698000 (LATCHES/LOCKS/LINKAGES), AND 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHERE THEY DID NOT REPAIR ANY OF THE RECALLS FOR REASONS UNKNOWN. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V643000 AND 16V698000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V735000.

COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.

LESS THAN 24 HRS AGO I STARTED FOCUS AND THE DASHBOARD THAT TELLS ME HOW MUCH FUEL, AND HOW FAST I'M GOING DIDN'T WORK PULLED OVER TURNED IT OFF AND BACK ON AND IS STILL NOT WORKING. WENT TO CHANGE FUSES AND THAT DIDN'T FIX THE ISSUE. TALKED TO LOCAL REPAIR SHOP WHO HAS SEEN THE ISSUE AND SAYS IT CONTROL MODULE AND THAT THE PIECE IS CONNECTED TO SECURITY SYSTEM AND THAT SOMETHING WOULD HAVE TO BE REBUILT. CALLED FORD HOME OFFICE 800 NUMBER AND WAS NO HELP.

THERE IS AN ENGINE CHECK LIGHT ON MY DASH BORD AND WHEN I DRIVING ON THE HIGHWAY THE ENGINE COMPLETELY SHUT OFF TWO TIMES BY THIS WK. AND ALSO WHEN I DRIVING UP HILL THE CAR FORCE BECOMIN WEAK

VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

WHILE DRIVING AT CITY SPEED IN ELKIN, NC, THE TRANSMISSION FAULT LIGHT CAME ON AND THE VEHICLE STOPPED. HERE I AM STRANDED IN TRAFFIC. NOT THE SAFEST POSITION TO BE IN. I SHUT THE VEHICLE DOWN AND RESTARTED IT IN THE HOPES THAT THIS MIGHT REBOOT THE FAULT AND SOLVE THE PROBLEM OR AT LEAST LET ME GET TO A DEALERSHIP. THE TRANSMISSION FAULT LIGHT WAS STILL ACTIVE BUT I WAS ABLE TO MOVE ONLY IN FIRST GEAR. THE TRANSMISSION WOULD NOT SHIFT. I WAS ABLE TO GET TO THE FORD DEALERSHIP IN ELKIN, NC WHERE THEY WERE ABLE TO DIAGNOSE THE PROBLEM. THE TRANSMISSION MODULE OF THIS WONDERFUL DPS6 TRANSMISSION HAD FAILED. THEY HAD A TRANSMISSION MODULE IN STOCK SO A REPAIR WAS MADE. I DREAD EVERY TIME I HAVE TO GET INTO THIS VEHICLE. I WORRY IF I AM GOING TO GET TO MY DESTINATION SAFELY. I WORRY IF I AM GOING TO GET HOME SAFELY. FORD IS MAKING EVERY DELAY POSSIBLE TO SLOW DOWN THE LEGAL PROCESS.

FORD DEALER IN MELBOURNE, FLORIDA REFUSES TO PERFORM RECALL WORK. TOOK THE CAR IN--IT FAILED INSPECTION. THE MANAGER REFUSED TO ORDER PARTS OR WORK ON THE VEHICLE AND TOLD ME THE MECHANIC WAS ON VACATION. I WENT BACK AGAIN TO HAVE THE OTHER RECALL ITEMS WORKED ON, THE MANAGER SAID IT WAS STILL A "NO GO," AND I'D HAVE TO WAIT TWO MONTHS TO GET MY UNSAFE CAR LOOKED AT...

THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP

MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND STRAIGHTENING THE WHEEL. THE FEMALE PART ON THE TIRE ROD BECAME DISCONNECTED. I HAVE CONCERN THAT THAT IS A PART MALFUNCTION AND THIS SHOULD NOT HAPPEN. I HAVE A VIDEO OF THE PARTS AT THE TIME OF THE INCIDENT THAT SHOWS THE PART IS NOT BEEN BROKEN AND DID NOT HAVE DAMAGE. THIS CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THERE IS RUST ON THE THREADS AND I FEEL THAT CONTRIBUTED TO IT COMING APART. I BELIEVE THAT THIS PART IS A MANUFACTURERS DEFECT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.

WHILE DRIVING ON THE INTERSTATE RECEIVED A WARNING 'POWER STEERING ASSIST FAULT- SERVICE REQUIRED'. NEARLY WRECKED, BUT WAS ABLE TO PULL ONTO THE SHOULDER, WHEN I RESTARTED THE VEHICLE THE ERROR WENT AWAY AND POWER STEERING WAS BACK. MADE IT HOME (CAUTIOUSLY) AND NOW THE ERROR COMES UP EVERY TIME I START THE VEHICLE AND THE WHEEL IS NEARLY IMPOSSIBLE TO TURN.

INSTRUMENT PANEL WENT OUT, UNABLE TO TELL HOW FAST YOUR GOING OR IF LIGHTS ARE ON, OR BLINKERS. UNABLE TO DETERMINE MILEAGE OF VEHICLE

STUDDERING, SHAKING UPON ACCELERATION

COUNTRY FORD STATED THAT THEY FIXED THE ISSUE. I CALLED THEM THE SAME DAY THAT THE ISSUE WAS STILL ON GOING. THEY STATED THAT IT MIGHT HAVE BEEN THE RESET OF THE COMPUTER. I'M VERY CONCERN THE ISSUE WAS NOT FIX BECAUSE THE NEEDED PART WASN'T AVAILABLE AT THE TIME. THE CAR STILL STALLS WHEN IT'S AT HALF A TANK AND COMPLETELY STALLS WHEN IT'S AT A QUARTER TANK. THIS IS NOT SAFE TO BE DRIVING DOWN HIGHWAYS OR IN A BUSY CITY. I AM CONCERN WITH WITH MY HEALTH AND LIFE IT SUDDENLY SHOTS OFF ON A BUSY ROAD.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FUEL TANK WAS FAULTY AND THE VEHICLE STALLED. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN WAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 104,900.

TAKATA RECALL. ON FRIDAY MARCH 1 2019 AS I WAS DRIVING MY AIR BAG EXPLODED. NO DAMAGE TO VEHICLE OCCURRED.

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND I HEAR THAT IS A PROBLEM WITH THESE CARS. MY CAR IS A 2013 FORD FOCUS TITANIUM HATCHBACK. IT DOES IT EVERYTIME I TAKE OFF

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND THIS IS A PROBLEM WITH THIS YEAR AND CAR. FORD HAD EVEN OFFERED TO BUY THESE CARS BACK. MY CAR IS A 2013 FORD FOCUS TITANIUM. IT DOES IT EVERY TIME I TAKE OFF. NOW MY CAR WONT START BECAUSE THE CLUTCH IS STUCK AND FORD IS TELLING ME I'M OUT OF WARRANTY - CLUTCH HAS BEEN REPLACED 3 TIMES ALREADY AND THEY WANT TO CHARGE ME $2,300 TO FIX AN EXISTING AND ONGOING ISSUE THEY KNOW THEY HAVE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY IN TRAFFIC, THE ENGINE TURNED OFF WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE HESITATED WHEN ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE SLOWLY DRIVEN TO AUTONATION FORD KATY (LOCATED AT 20777 KATY FWY, KATY, TX 77450, (281) 305-8949). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR INDEPENDENTLY SWITCHED TO FIRST GEAR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, (608)-269-3673) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 107,800.

2013 FORD FOCUS SE. THE DEALERSHIP WILL NOT PERFORM THE RECALL.--MY VEHICLE IS SUBJECT TO MULTIPLE ITEMS, ACCORDING TO THE VIN REPORT. I DON'T KNOW WHAT TO DO...

WHILE WAITING IN TRAFFIC ON A HILL OR ACCELERATING UPHILL THE CHECK ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE IMMEDIATELY SHUTS OFF. THIS HAS LEFT ME ROLLING TO A STOP ON THE FREEWAY AND EVEN ROLLING BACKWARDS DOWNHILL UNABLE TO TURN THE CAR BACK ON. TODAY I BARELY PULLED OVER ON THE SIDE OF THE ROAD BEFORE I STARTED TO COAST BACKWARDS. RECALL WAS POSTED 10/22/18 AND THERE IS NO SOLUTION YET OVER 4 MONTHS LATER.

DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.

HAVING ISSUES WITH THE TRANSMISSION SHUTTERING AND DELAYS IN RESPONSE. WE WERE CROSSING A BUSY HIGHWAY NOT LONG AGO AND AS WE PULLED ONTO THE HIGHWAY THE CAR STARTED VIBRATING AND SHUTTERING UNCONTROLLABLY AND WOULD BARELY MOVE. WE ALMOST GOT HIT TRYING TO GET ACROSS. WE HAVE HAD THIS TRANSMISSION FIXED MULTIPLE TIMES FOR THE SAME ISSUE. THIS CAR IS NOT SAFE!

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED JERKING INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN DRIVING FORWARD AND REVERSING. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 TOMAHAWK RD, APACHE JUNCTION, AZ 85119) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,112.

I CALLED WASHINGTON FORD IN WASHINGTON, PA ON 1/17/2019 REGARDING A CHECK ENGINE LIGHT DUE TO FORD FOCUS RECALL (PURGE VALVE). THEY SCHEDULED AN APPOINTMENT FOR 1/30/2019 TO FIX THE RECALL. TOOK MY CAR IN ON THE EVE OF 1/29/2019 AND DROPPED IT OFF. THEY CALLED ME THE FOLLOWING DAY TO SAY THEY DIDNT HAVE THE PART AVAILABLE. THEY INSTRUCTED ME TO PICK UP MY CAR AND SAID THEY WOULD CALL WHEN PART CAME IN. I HAD AN INSPECTION SCHEDULED FOR 2/7/2019 AND THEY TOLD ME IT WOULD COME IN PRIOR TO MY INSPECTION. I NEVER HEARD FROM THEM BUT CALLED BACK A FEW TIMES, TELLING THEM I HAD NEW CODES COMING UP ON MY OBD SENSOR (FIXD) THE CAR HAD BEEN RUNNING ROUGH, STALLING OUT WHILE IDLING/STOPPED.. THEY ASSURED ME IT WAS SAFE TO DRIVE. THEY DID NOT GET PART IN BY 2/7/2019 AND I MISSED MY INSPECTION. TWO NEW CODES CAME UP ON MY CAR AND I CALLED ANGRILY ON 2/14/2019 TO ASK IF THEY NEED ME TO TAKE CAR TO A DIFFERENT LOCATION, AND THEY TOLD ME THEY WERE JUST ABOUT TO CALL ME TO TELL ME PARTS CAME IN.. WE SCHEDULED FOR 2/22/2019 TO HAVE RECALL FIXED. THEY TOLD ME RENTAL CARS AREN'T COVERED UNDER THIS RECALL WHEN I EXPLAINED THE PROBLEMS WITH SCHEDULING SO MANY APPOINTMENTS AND HAVING DIFFICULTY FINDING OTHER TRANSPORTATION. ON 2/17/2019 MY CAR SHUT OFF WHILE DRIVING, ON A MAJOR ROAD (ROUTE 40). I WAS ABLE TO COAST DOWN A SIDE STREET AND PULL INTO DRIVEWAY AT THE BOTTOM OF THE HILL. HAD THE DEALERSHIP FIXED THE PROBLEM THE DAY THEY ORIGINALLY SCHEDULED ME, I WOULD HAVE A WORKING CAR. NOW, I'M AFRAID MORE DAMAGE HAS BEEN DONE, AS THERE ARE 7 TOTAL CODES ON MY OBD SENSOR(THERE WERE 3 WHEN I FIRST CALLED ABOUT RECALL). THE DEALERSHIP SHOULD HAVE NEVER SCHEDULED ME WHEN THEY DIDN'T HAVE THE RIGHT PART IN STOCK, OR A RENTAL CAR SHOULD HAVE BEEN PROVIDED UNTIL THEY CORRECTED THE PROBLEM. I'M VERY UNSATISFIED WITH THE CUSTOMER SERVICE LEVEL AT THIS LOCATION!

STEREOR ISSUES - LOUD POPPING, CRACKLING, WHITE NOISE, HIGH FREQUENCY THAT HURTS YOU EARS. THE VOLUME CONTROL DOES NOT HELP. THIS OCCURS RANDOMLY AND IT'S SO LOUD IT IS DANGEROUS. THE SPEAKERS CAN EVEN MAKE NOISE WHEN THE VEHICLE IS OFF. THERE ARE NUMEROUS PROBLEMS PEOPLE HAVE BEEN REPORTING ABOUT THIS ISSUE AS WELL. OCCURS WHEN VEHICLE IS IN MOTION, STATIONARY AND EVEN TURNED OFF. VISIT THIS WEBSITE WHERE THERE ARE HUNDREDS OF PEOPLE WHO HAVE THE SAME PROBLEM: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/546682-STEREO-ISSUES-LOUD-POPPING-CRACKLING-WHITE-NOISE-HELP.HTML

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

"TAKATA RECALL" WINDSHIELD WIPERS COME ON RANDOMLY, THEY WILL SPEED UP AND SLOW DOWN. THEY WILL NOT TURN OFF EVEN WHEN CAR IS PARKED AND KEY IS OUT OF IGNITION. THIS IS A VERY SERIOUS SAFETY HAZARD. I HAVE HAD TO DRIVE DOWN THE ROAD WHEN IT IS NOT RAINING AND THE WINDSHIELD WIPERS TURN ON BY THEMSELVES. I AM CONCERNED THIS WILL ALSO DRAIN MY BATTERY AND/OR BE A FIRE HAZARD. THIS HAS HAPPENED WHILE DRIVING, SITTING STATIONARY, AND WHEN CAR IS COMPLETELY OFF. I DO NOT HAVE A DOCUMENT TO UPLOAD AS I WAS DRIVING BUT I CAN TAKE A VIDEO IF NEEDED.

FORD HAS ISSUED A RECALL REGARDING THE FUEL TANK DEFORMATION BUT THEY STATE THAT THE CAR SHOULD NOT HAVE ANY ISSUE WHEN IT'S ABOVE 1/2 OF A TANK. I HAVE EXPERIENCES THE CAR STALLING AROUND 3/4 OF A TANK MULTIPLE TIMES NOW. THE CAR ENGINE SHUTS OFF WHEN I TAKE MY FOOT OFF THE GAS, THE DASHBOARD LIGHTS COME ON. I HAVE TO PARK THE CAR AND RESTART IT. FORD HAS NOT BEEN ABLE TO FIX THE ISSUE DUE TO LACK OF PARTS SINCE I TOOK MY CAR IN ON DEC. 6TH.

TAKARA RECALL MY CAR IS SHIFTING WEIRD THE EVAP CANISTER FOR FUEL IS CLICKING AND MY CAR IS GETTING BAD MPG MY CAR CLUNKS WHEN GOING OVER BUMPS THE FRONT END CLICKS WHEN YOU TURN AND FEELS LIKE SOMETHING MIGHT BREAK I DONT THINK THE ELECTRICAL SYSTEM IS WORKING RITE

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT RESTARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE ENGINE OFF, THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OHIO) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE TO SAFETY. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO DIEHL'S FORD SALES (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536, (301) 895-5135) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.

WE RECEIVED A RECALL NOTIFICATION FOR MY VEHICLE IN DECEMBER 2018 FROM FORD. WE WERE TOLD THAT AS LONG AS THE GAS TANK IS FILLED AT 1/2 A TANK, THE VEHICLE IS SAFE TO DRIVE. SINCE WE RECEIVED THE LETTER, MY VEHICLE HAS STALLED ON THE HIGHWAY THREE SEPARATE TIMES, EACH TIME RESULTING IN THE CAR HAVING TO BE PUSHED TO A SAFER LOCATION. IT DOESN'T SEEM LIKE ANYTHING IS BEING DONE TO FIX THE SITUATION AND IT'S BECOMING UNSAFE TO DRIVE. I WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER BEFORE IT BECOMES A MORE SERIOUS ISSUE WITH MY HUSBAND BEING HIT BY ANOTHER VEHICLE AT 70+ MPH ON THE HIGHWAY.

COULD HAPPEN WHILE DRIVING OR WHEN YOU TURN ON THE CAR.... ON THE SCREEN APPEARS A MESSAGE SAYING 'STEERING WHEEL PROBLEM, PLEASE CONTACT SERVICE' AND THE WHEEL TURNS TO BE REALLY HARD TO MOVE, VERY DANGEROUS..... THE ONLY WAY TO FIXED ON THE MOMENT IS TO STOP.... TURN OFF THE CAR AND ON AGAIN. THIS IS A AUTOMATIC STEERING SYSTEM, THERE IS NO WAY TO ADD FLUID OR TRY TO FIX IT BY YOURSELF.

I TOOK CAR TO DEALER BACK LAST YEAR FOR A FUEL PROBLEM RECALL AND WHEN I WAS TAKING CAR TO DEALER THE CAR SHUTTERED AND DIED AND I ABOUT HIT THE CAR IN FRONT OF ME.I CALLED ALLEN VIGIL FORD.THEY SAID THEY DID THE RECALL BUT THEY REPLACED CLUTCH AND NOW ENGINE LIGHTS BEEN ON EVER SINCE.BEFORE I PICKED IT UP THE ENGINE LIGHT WAS ON AND THEY TOOK IT BACK AND TURED OUT THE LIGHT.WENT TWO BLOCKS IT CAME BACK ON.TOOK IT BACK AND THEY DID IT AGAIN SAME THING HAPPENED WENT 2 BLOCKS AND ENGINE LIGHT CAME ON.I LEFT IT FOR A FEW WEEKS AND THEY CALLED AND SAID IT WAS READY.I HAD MY WIFE PICK IT UP AND GOT HALFWAY HOW AND ENGINE LIGHT CAME BACK ON.BEEN ON EVER SINCE. I ALL SO TOLD THEM THAT WHEN YOU PUT GAS IN IT TAKES SEVERAL MINUTES TO RE CRANK ENGINE.I TOOK CAR TO ANOTHER FORD DEALER THEY TRIED TO SELL ME ANOTHER CLUTCH.SO I JUST DON'T KNOW WHAT TO DO NOW.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE FOLLOWING MORNING, THE MESSAGE CENTER DISPLAYED "POWER STEERING LOST, DO NOT DRIVE". THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY FOCUS IS UNDER FORD RECALL...IT IS EXPERIENCING STALLING AND LOSS OF POWER AND DIFFICULTY STARTING. FORD SAYS IT WILL BE FINE IF I KEEP A HALF TANK OF FUEL IN TANK, BUT ALL THE SYMPTOMS ARE HAPPENING WITH OVER HALF A TANK OF FUEL. THEY WILL NOT PROVIDE A LOANER/RENTAL VEHICLE AND THE LOCAL DEALER WILL NOT EITHER. THEY BOTH TELL ME THE SAME THING ABOUT HALF A TANK OF FUEL. BUT IT IS NOT SAFE TO DRIVE DUE TO THE STALLING AND LOSS OF POWER. THERE IS NO PARTS AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE.

FORD HAS DECLARED A RECALL IN OCTOBER OF 2018. AS OF JANUARY 22 2019, NOTHING HAS BEEN REMEDIED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER ASSIST STEERING MODULE MALFUNCTIONED AND SEIZED. WESTLAND FORD (3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WAS ABLE TO REPLICATE THE FAILURE AND A MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY, WITH THE HELP OF THE MANUFACTURER, STATED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED AGAIN BECAUSE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 105,000...*BF CONSUMER HAS HAD 2 OCCURRENCES WITH POWER STEERING. FIRST TIME POWER STEERING DID NOT ROTATE. HAD THE VEHICLE TOWED AND REPROGRAMMED THE POWER ASSIST MODULE. SECOND TIME THE SAME LOCKED STEERING COLUMN ISSUE RECURRED. NEITHER EVENT WAS WHILE DRIVING. ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.

I BOUGHT THE VEHICLE AT 30,000 MILES ON IT WITH A NEW TRANSMISSION THAT FORD HAD TO REPLACE DUE TO THE FAULTY ORIGINAL ONE THE CAR CAME WITH. A YEAR AFTER BUYING THE CAR OFF A FORD DEALERSHIP LOT THE TRANSMISSION DIES AGAIN AT 70,000 MILES. TWO TRANSMISSIONS NEEDING REPLACED IN THIS VEHICLE AND FORD WON'T PAY TO FIX THE TRANSMISSION THE SECOND TIME. EVEN AFTER THEY DISCOVERED THE CAUSE OF THE TRANSMISSION BREAKING DOWN THE SECOND TIME DUE TO A PART MISSING. I'VE HAD THE CAR A LITTLE OVER A YEAR. FORD IS AT FAULT AND SHOULD PAY TO FIX MY CAR.

I RECEIVED A RECALL NOTICE IN THE MAIL DUE TO THE DEFORMED FUEL TANK. THE DEALERSHIP AND THE RECALL NOTICE I RECEIVED IN THE MAIL CONFIRMED THAT MY FUEL TANK READINGS WILL BE INACCURATE DUE TO THIS ISSUE WITH THE DEFORMATION. I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO HAVE THIS ISSUE FIXED AND THE DEALERSHIP CLAIMED TO FIX IT ACCORDING TO FORD'S RECALL. THEY ALSO SAID THAT I SHOULD NOT LONGER HAVE INACCURATE READINGS. TODAY, THE FUEL READING ARE STILL INACCURATE AND I AM CONCERNED THAT MY CAR MAY STALL AND ISSUE IS NOT ACTUALLY RESOLVED. THE READING ARE STILL OVER 100 MILES OFF. THE DEALERSHIP AND FORD REFUSE TO EVALUATE THE ISSUE AND/OR FIX THE ISSUE UNDER THE RECALL. THE PHOTO I PROVIDED BELOW DEMONSTRATES HOW OFF THE FUEL IS. PRIOR TO THIS PHOTO, MY TANK WAS ON EMPTY. I ADDED 5 GALLONS OF GAS OR ABOUT 150 MILES. A FULL TANK IS AROUND 345 MILES TYPICALLY FOR MY CAR BASE UPON HISTORICAL READINGS. IN THE PHOTO, THE ELECTRONIC GAUGE SAYS 215 MILES LEFT WHICH IS WRONG AND THE OTHER GAUGE READS THAT ITS ALMOST FULL (~315MILES) ALSO WRONG. THE READINGS SHOULD SAY AROUND 150 MILES. BOTH GAUGES ARE OFF AND THEY ALSO DO NOT COINCIDE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JARRETT SCOTT FORD OF PLANT CITY (2000 E BAKER ST, PLANT CITY, FL 33563 (877) 751-9729) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

SHUDDERING BETWEEN I BELIEVE FIRST AND SECOND GEARS 63000 MILES ON IT PAPER WORK FROM APPROXIMATELY 10,000 MILES AGO

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,853. THE VIN WAS NOT PROVIDED.