2013 Ford Focus Complaint Log

RACK AND PINION PARTS GIVE OUT AT 60,000 MILES RESULTING IN POWER STEERING FAILURE. GAVE OUT WHILE STATIONARY.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND FAILED TO MOVE. WHEN THE CONTACT TURNED THE VEHICLE OFF AND ON, THE STEERING RETURNED TO NORMAL. THE POWER STEERING ASSIST INDICATOR DISPLAYED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

FORD HAS NOT ACTED ON THEIR RECALL (FORD RECALL #) 18S32, FOR OVER 7 MONTHS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL; HOWEVER, THE FUEL GAUGE DISPLAYED A HALF TANK OF FUEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL ON MY CAR HAS BEEN ALMOST A YEAR. IT HAS BEEN 11 MONTHS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE LOCATED AT 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-747-8996, TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, CONTACT WAS UNAWARE AS TO WHAT WAS REPAIRED. THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TRANSMISSION SHIFTING ISSUES. THIS TRANSMISSION STARTED ACTING UP AND STAYING IN FIRST GEAR TO LONG, AND THEN WHEN IT DOES FINALLY SHIFT, IT SKIPS GEARS AND GOES DIRECTLY INTO HIGH GEAR. THE VEHICLE ONLY HAS 77,356 MILES ON IT. RESEARCH INDICATES THAT THIS IS A KNOWN ONGOING ISSUE WITH THIS MODEL TRANSMISSION. WHAT ACTION DOES A CONSUMER HAVE WITH A VEHICLE THAT HAS KNOWN ISSUES? THERE HAS BEEN NO OFFICIAL RECALL ON THIS MODEL, ALTHOUGH THE ISSUE IS WELL KNOWN AMONG FOCUS OWNERS, AND A CLASS ACTION LAWSUIT HAS BEEN INITIATED.

FIRST SIGN OF AN ISSUE WAS THE CHECK ENGINE LIGHT ILLUMINATING IN OCTOBER OF 2018. SHORTLY AFTER THE ENGINE RANDOMLY STARTED LOSING POWER AND SHUTTING DOWN COMPLETELY AT RANDOM INTERVALS. IT COULD EITHER BE WHILE DRIVING OR SITTING AT A STOP LIGHT. I GO TO ACCELERATE AND NOTICE THE ENGINE HAS SHUT OFF. THE CAR WILL FREQUENTLY BEHAVE AS IF IT HAS REDUCED POWER WHEN PUSHING THE ACCELERATOR PEDAL. THE RPMS OF THE CAR WILL ALSO RANDOMLY FLUCTUATE AS THE CAR IS STRUGGLING TO GET ENOUGH FUEL TO KEEP IT RUNNING WHICH ALSO BRINGS A VERY ROUGH IDLE. THE RPMS DO NOT CLIMB AS QUICKLY AND THE ENGINE HAS A LOW RUMBLE TO IT SOUNDING LIKE IT IS STRUGGLING. THIS IS ALSO ACCOMPANIED BY WHAT SOUNDS LIKE BACKFIRES COMING FROM THE EXHAUST. WHEN REFUELING AND PUTTING THE GAS PUMP INTO THE CAR THERE IS A LARGE HIGH PRESSURE RELEASE FROM THE GAS TANK. UPON TRYING TO RESTART THE CAR THE STARTER MOTOR HAS TO SPIN FOR AN EXTRA 5 SECONDS OR SO UNTIL THE ENGINE TURNS ON. WHEN IT DOES TURN ON IT SPUTTERS AND STRUGGLES TO GET TO A STABLE IDLE RPM.

CAR WAS PARKED FOR ABOUT AN HOUR AND WHEN WE WENT TO LEAVE WE DID NOT HAVE ANY STEERING. CAR WAS FINE BEFORE WE PARKED IT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL STALLED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JONES FORD CASA GRANDE, 1932 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 81,972.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT WAS UNABLE TO PLACE THE GEAR SHIFT BACK INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO BEACH FORD (LOCATED AT 2177 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23452, 855-802-4534) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,714. THE VIN WAS NOT AVAILABLE. *TR CONSUMER 25 JAN 2018 CAR NOT SHIFTING PROPERLY. NEW CLUTCH ASSEMBLY INSTALLED UNDER WARRANTY AT 42,930 MILES BY BEACH FORD, 2717 VIRGNIA BEACH BLVD, VIRGINIA BEACH, VA 23452 MILEAGE AT TIME OF INCIDENT WAS 57,714 THE VIN IS LISTED ABOVE. THIS IS THE 2ND TRANSMISSION REPAIR COMPLETED ON THIS VEHICLE. THE FIRST REPAIR WAS THE REPLACEMENT OF THE CLUTCH ASSEMBLY BECAUSE OF POOR SHIFTING. THIS WAS DONE UNDER WARRANTY ON 25 JANUARY 2018 AT BEACH FORD IN VIRGINIA BEACH, VA. THE MILEAGE AT THAT TIME WAS 42,930. ONE FINAL NOTE. MANY ARTICLES WRITTEN ABOUT THESE TRANSMISSION PROBLEMS CONSISTENTLY CITE NO IMMINENT DANGER CAUSED WHEN THE CAR GOES INTO NEUTRAL SINCE THE VEHICLE CAN STILL STEER TO THE SIDE OF THE ROAD. HOWEVER, THE SUDDEN LOSS OF POWER CAUSED BY THE SHIFT INTO NEUTRAL COULD BE CATASTROPHIC IN A PASSING OR MANEUVERING SITUATION. THESE TRANSMISSIONS ARE TERRIBLE. *JB

MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WANT TO CHARGE MONEY TO FIX A PROBLEM THAT IS MOST LIKELY THE SAME PARTS THAT I HAVE HEARD ARE ON RECALL FOR THE 2012 FOCUS. THERE ALSO SEEMS TO BE A WIRING ISSUE WITH THE WIPER SYSTEM. IT WAS DISCOVERED TO NOT BE WORKING ONE DAY WHEN I WENT TO USE THE WIPER WASHER FLUID TO CLEAN THE WINDSHIELD. THERE WAS NO FUSE PROBLEMS OR WARNINGS THAT THING MIGHT BE A PROBLEM. THIS IS ALSO MOST LIKELY A RECURRING MODEL YEAR ISSUE THAT HAS NOT BEEN FIXED BUT ALSO HAS NOT BEEN RECALLED YET.

AFTER FUELING UP A FEW WEEKS AGO, AND STARTING MY CAR RIGHT AFTER, CAR WOULD NOT TURN OVER. WOULD STALL IMMEDIATELY. ONLY COULD START CAR IF I GAVE IT GAS WHEN TURNING IT OVER. THEN, WHEN IDLING AT A STOP, RPM'S WOULD BOTTOM OUT TO WELL UNDER WHERE IT SHOULD (500 OR LESS RPM). CAR SHAKES AND RATTLES AT IDLE. CAR ALSO WILL STALL WHEN SLOWING DOWN TO A STOP. MY CAR HAS STALLED SEVERAL TIMES IN THE PAST 2 WEEKS. SOMETIMES AT A COMPLETE STOP, OTHER TIMES IT HAS STALLED WHILE IN MOTION (INCLUDING 1 STALL IN AN INTERSECTION THAT NEARLY CAUSED ME TO BE HIT) CHECK ENGINE LIGHT IS ON. GOT CODE P144A (PURGE VALVE ISSUE, WITH EVAP LEAK). REPLACED MY VAPOR CANISTER PURGE SOLENOID PER THE CHECK ENGINE CODE. CAR IS STILL HAVING ISSUES.

AIRBAG DID NOT INFLATE WHEN MY SON HAD AN ACCIDENT THE AIRBAG DEPLOYED BUT DID NOT INFLATE HE WENT INTO THE BACK OF ANOTHER VEHICLE ON HIGHWAY 40 ON OCTOBER 12

TL* THE CONTACT OWNED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND A PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VEHICLE WAS DESTROYED.

MY DOOR FLEW OPEN ON THE HIGHWAY AND I HAD TO PAY QUITE A BIT TO GET IT FIXED NOT TO MENTION IT WAS A PRETTY SCARY EXPERIENCE. SINCE I'M SEEING THIS ISSUE WAS A RECALLED PART, I'D LIKE TO BE REIMBURSED. HOW DO I GO ABOUT THAT?

'TAKATA RECALL' I HAVE A 2013 FORD FOCUS SE HATCHBACK. I WAS RECENTLY INVOLVED IN AN ACCIDENT HEAD ON AND ONLY ONE AIRBAG ENGAGED. IT ENGAGED FROM UNDERNEATH THE DASHBOARD ON THE DRIVING SEAT OF THE VEHICLE... ~

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE DRIVER SIDE SEAT BELT UNINTENTIONALLY UNLATCHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WORKING ON THE REMEDY FOR THE RECALL. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN STARTING FROM A STOPPED POINT THE CAR SOMETIMES STRUGGLES TO GO. SOMETIMES WHILE DRIVING THE VEHICLE SHUDDDERS FOR SHIFTING.

FAULTY TRANSMISSION. WHILE DRIVING THE LIGHTS WOULD COME ON THAT THE TRANSMISSION IS OVERHEATING AND THE CAR WOULD COME TO A HALT. WE TOOK IT IN ONCE TO HAVE IT FIXED AND HAD TO PAY $1500 FOR THEM TO REPLACE PARTS IN THE TRANSMISSION BECAUSE THEY WERE NOT COVERED UNDER THE RECALL. OUR CAR STILL SHUDDERS. WE HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR WHICH ISN'T EVEN PAID OFF YET.

ABOUT 5 MONTHS AGO, UPON STARTING MY CAR AFTER BEING LEFT OVERNIGHT RECEIVED AN ERROR MESSAGE OF "STEERING ASSIST FAULT" AND THE STEERING WHEEL WAS INCREDIBLY DIFFICULT TO TURN. I TURNED IT OFF AND RESTARTED IT AND THE ERROR MESSAGE WAS GONE AND THE STEERING WAS NORMAL AGAIN. THIS WOULD HAPPEN AGAIN TWICE OVER THE NEXT 5 MONTHS BUT IT ALWAYS CORRECTED ITSELF ONCE I RESTARTED THE CAR. EARLIER THIS WEEK THE ERROR CAME ON AGAIN BUT WOULDN'T GO AWAY AND MY STEERING WHEEL WAS DIFFICULT TO TURN. WITH DIFFICULTY I WAS ABLE TO GET IT TO THE DEALERSHIP WHERE AFTER SEVERAL DAYS I WAS TOLD THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THIS CAR IS LESS THAN 5 YEARS OLD AND HAS JUST SHY OF 78,000 MILES ON IT.

MY CAR IS AT THE DEALERSHIP FOR THE SECOND TIME SINCE SEPTEMBER 2018 DUE TO THE TRANSMISSION RECALL. THE CAR DIED WHILE DRIVING FOUR TIMES BEFORE I COULD GET IT HOME. I I HAD IT TOWED TO BILL COLLINS FORD THE NEXT DAY. I WAS TOLD IN SEPTEMBER THE TRANSMISSION WAS FIXED YET THE CAR NEVER DROVE RIGHT. NOW THE TRANSMISSION AND CLUTCH NEED REPAIR/REPLACING. THEY HAVE HAD MY CAR FOR ONE WEEK AND I HAVE YET TO BE CONTACTED BY THE DEALERSHIP. THESE CARS ARE NOT SAFE. SOMEONE IS GOING TO DIE AS A RESULT OF THESE FAULTY TRANSMISSIONS.

POWER STEERING ASSIST FAILURE, THE STEERING WHEEL IS INCREDIBLY HARD TO TURN WHEN THE VEHICLE IS STATIONARY.

BOUGHT THIS CAR - HAD LESS THAN 2 YEARS AND THE TRANSMISSION FAILED TWICE. THE TRANSMISSION ISSUES WERE COVERED UNDER A RECALL. STEERING ASSIST FAULT/MALFUNCTION WAS HAPPENING. YOU'D SHUT THE CAR OFF AND TURN IT BACK ON AND IT WOULD FIX ITSELF. THE STEERING ASSIST FAULT COME ONE WHILE MY DAUGHTER WAS DRIVING AND SHE COULD NO LONGER STEER THE VEHICLE. THANK GOD SHE WASN'T INVOLVED IN A CAR ACCIDENT AND WAS CLOSE TO OUR HOUSE. THIS SEEMS TO BE A WELL-KNOWN DEFECT IN THE FORD CARS AND FORD IS OFFERING NO HELP TO FIX THE ISSUES. THEY ARE GOING TO GET SUED BECAUSE, SADLY, THIS DEFECT IS GOING TO END UP KILLING SOMEONE. THEY ARE LUCKY MY DAUGHTER WASN'T HURT. THIS STEERING ISSUE SHOULD BE RECALLED. LIVES ARE AT RISK AND NO ONE SEEMS TO CARE (ESPECIALLY FORD!). NOW FORD WANTS $2,500 TO FIX THIS DEFECT. I DON'T THINK SO! FORD WILL NOT GET ANOTHER RED CENT FROM ME, EVER! THEIR STEERING DEFECT COULD HAVE COST MY DAUGHTER HER LIFE! I'M READY FOR A CLASS ACTION LAWSUIT. I'M READY TO FIGHT! WHAT IS IT GOING TO TAKE TO GET THIS DEFECT RECALLED? AN INNOCENT LIFE, MAYBE TWO? WHAT? EVERYONE IS PUT ON NOTICE THAT THERE IS A SERIOUS MALFUNCTION WITH THIS CAR AND I KNOW FORD ALREADY KNOWS ABOUT IT. THEY'VE HAD ISSUES WITH STEERING IN THEIR OTHER VEHICLES THAT HAVE BEEN RECALLED AND THEY'VE HAD 100S+ (IF NOT MORE) OF COMPLAINTS WITH THIS VEHICLE IN PARTICULAR REGARDING THE STEERING. FORD TURNING A BLIND EYE IS COMPLETELY UNACCEPTABLE!

WHILE DRIVING HOME FROM A VACATION IN FLORIDA ON 9-15-18 (SATURDAY), I WAS DRIVING I75N IN THE THIRD OF FOUR LANES GOING 75-80 MPH. SUDDENLY MY CAR SLOWED DOWN ABRUPTLY, I HELD THE GAS PEDAL TO THE FLOOR BUT THE CAR CONTINUED TO LOSE SPEED. I QUICKLY TURNED ON MY EMERGENCY FLASHERS AND TURN SIGNAL TO GET OVER TWO LANES INTO THE BERM. THANKFULLY I WAS NOT HIT BY THE 80 MPH TRAFFIC SPEEDING BY. ONCE IN THE BERM, THE CAR JUST DIED. IT WOULD NOT TURN ON AGAIN. MY LIGHTS ALL ILLUMINATED, THE GAS LIGHT, THE BATTERY LIGHT, THE SEATBELT LIGHT AND THE OIL LIGHT, A CLICKING NOISE WAS ALSO HEARD. IT WAS 95 DEGREES THAT DAY IN FLORIDA AND I WAS TRAVELING WITH MY SISTER AND MY THREE DOGS. MY DOGS ARE FLAT FACED DOGS WHO CANNOT TOLERATE HEAT. THEY QUICKLY DECLINED AND WERE IN THE PROCESS OF HEAT STROKE AS WE WERE WAITING FOR HELP TO ARRIVE FOR US. WE DID EVERYTHING POSSIBLE TO KEEP THEM COOL WITHOUT THE AIR CONDITIONING WORKING, BUT IT WAS FAILING. WE DID MANAGED TO GET HELP FROM A SEMI TRUCK DRIVER WHO ALLOWED US TO SIT IN HIS AIR CONDITIONED CAB, FINALLY THE DOGS WERE SAFE. WE WAITED FOR THE STATE HWY PATROL AND THE TOW TRUCK. THE TOW TRUCK TOWED MY CAR TO A REPAIR SHOP ABOUT 25 MINUTES AWAY. THE REPAIR SHOP WAS NOT OPEN UNTIL THE FOLLOWING DAY SO WE WERE FORCED TO GET A HOTEL ROOM FOR THE NIGHT. SUNDAY AT NOON, THEY OPENED. TWO AND 1/2 HOURS LATER, THEY CALLED ME TO TELL ME I HAD SIMPLY RUN OUT OF GAS. MY CAR'S GAUGES TOLD ME THAT I HAD 45 MILES TO EMPTY AND 1/4 TANK OF GAS IN THE VEHICLE, SO OBVIOUSLY THIS WAS NOT CORRECT. WE WERE TERRIFIED AND WERE PUT INTO A VERY DANGEROUS SITUATION. WE ALL COULD HAVE DIED WHEN THE CAR STOPPED IN TRAFFIC AND MY PETS FROM THE HEAT. A RECALL NEEDS TO BE MADE ON THIS PROBLEM AS I HAVE READ MANY ACCOUNTS OF OTHERS WHO HAVE LIVED THROUGH IT AS WELL.

WHILE DRIVING TO WORK ON A CITY STREET MY CAR JUST QUIT ON ME THE DASH INDICATED STEERING WHEEL DEFAULT, I STARTED THE CAR UP HAD NO PROBLEMS SINCE FOUR WEEKS AGO HE DID THE SAME THING MY CAR HAD 77,767 MILES AT THE TIME.

MY CAR IS MISSING/STUTTERING, THE FUEL GAUGE DOESN'T SHOW THE ACCURATE MILES TO EMPTY, AND MY CAR SHUTS OFF WHILE I'M DRIVING BOTH LOCALLY AND ON THE HIGHWAY. I'VE ALMOST BEEN IN TWO WRECKS BECAUSE THE CAR KEEPS SHUTTING OFF. WHEN I PUT GAS IN THE VEHICLE THE CAR WON'T IMMEDIATELY CRANK. I HAVE TO TRY TO CRANK IT ABOUT 3 TIMES BEFORE IT STARTS. MY CAR DOES A LOT OF THE SAME THINGS THAT ARE LISTED IN RECALL # 18V735.

MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.

THE VEHICLE WAS IN MOTION, ON A HIGHWAY WHEN THE VEHICLE JUTTED. LATER, ON A COUNTRY ROAD THE TRANSMISSION FAILURE NOTIFICATION POPPED UP. WHEN SITTING IN A DRIVE THRU A HILL START ASSIST MODE NOT AVAILABLE NOTIFICATION POPPED UP AND THE VEHICLE WOULD NOT MOVE. IT WAS AS IF THE VEHICLE COULD NOT SWITCH GEARS. I HAD TO RESTART MY CAR FOR IT TO MOVE. THIS HAPPENED AGAIN WHEN I HAD TO STOP AGAIN AND I HAD TO TURN MY CAR OFF AND ON A COUPLE TIMES BEFORE I COULD GET MY CAR TO MOVE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5-10 MPH, THE STEERING WHEEL FELT STIFF AND THE POWER ASSIST FAILURE MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO TOM PECK FORD (13900 AUTOMALL DR, HUNTLEY, IL 60142, (877) 841-2409) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15742314. THE FAILURE MILEAGE WAS 58,000. **TR CONSUMER STATED IT OCCURRED 3X IN 2 MONTHS. UPDATED 11/9/18*JB

STEERING STARTED OFF STIFF. WHEN STARTING CAR HAD TO TURN WHEEL TO RIGHT FOR IT TO START WITHOUT FAILING. THEN JUST FROZE.

WAS DRIVING TO WORK AND MY CAR WOULD NOT GO . THE RPMS WENT WAY HIGH AND I COULD NOT GO OVER 15 MILES PER HOUR IN MY CAR. ALSO MY AUTOMATIC CLUTCH WAS BAD AND MY STEREO ALSO HAS STOPPED WORKING.

I WAS DRIVING AWAY FROM MY BOYFRIENDS HOUSE HEADING TO THE INTERSTATE 95 . AS I WAS DRIVING I NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD, I THE CAR AROUND AND HEADED BACK TO MY BOYFRIENDS HOUSE, I PUT THE CAR IN PARK AND JUMPED OUT, MY BOYFRIEND CAME OUTSIDE AND HE WAS ABLE TO PUT THE FIRE OUT. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB

WHILE DRIVING ON HIGHWAY AT 65-70MPH, TRANSMISSION DOWNSHIFTED FROM 6TH GEAR TO 3RD THEN TO 1ST, FOLLOWED BY FREE SPUN IN NEUTRAL. VEHICLE WAS NEARLY HIT BY SEVERAL VEHICLES DUE TO EXTREME DECELERATION DURING RUSH HOUR TRAFFIC. LUCKILY WE WE ARE ABLE TO GET SAFELY OFF THE HIGHWAY WITHOUT BEING INJURED. VEHICLE EXPERIENCE WARNING INDICATORS FOR TRANSMISSION FAILURE, HILL START FAILURE, PARKING ASSIST FAILURE, AND SERVICE ENGINE SOON LIGHT. ATTEMPTED RESTART DID NOT CLEAR AND WARNINGS AND CAR WOULD NO LONGER SHIFT INTO ANY GEARS. VEHICLE WAS SUBSEQUENTLY TOWED TO NEAREST DEALER. THE TRANSMISSION HAS BEEN REPAIRED/SERVICED 3 PREVIOUS TIMES BY THE DEALER.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. IN ADDITION, THE VEHICLE LEAKED FUEL. ALSO, WHEN THE CONTACT FILLED UP THE FUEL TANK, THE FUEL TANK GAUGE WOULD NOT MOVE. CURRENTLY, THE VEHICLE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED BILL NIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400), BUT THE DEALER WOULD NOT SCHEDULE A TOW TRUCK TO RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,000.

HERE WE GO WITH DPS6 FAILURE #5. SHUDDER AND TRANSMISSION SLIP BECAME MORE SEVERE. SO, WE SCHEDULED A DIAGNOSTIC VISIT TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. THE TEST REVEALED THAT THE CLUTCH NEEDED REPLACING AGAIN. THE SERVICE CONSULTANT TOLD ME THE REASON FOR THE PROBLEM WAS THERE WAS A LEAK IN MY OIL SEAL. STRANGE THAT MY PERSONAL MECHANIC DID NOT NOTICE ANY LEAK IN THE OIL SEAL AT THE PREVIOUS OIL CHANGE. THIS DEALERSHIP HAD REPLACED THE OIL SEAL PREVIOUSLY. I DO NOT TRUST ANYTHING THIS DEALERSHIP TELLS ME. I DO NOT TRUST FORD MOTOR COMPANY. I DO NOT TRUST THIS VEHICLE TO BE ABLE TO GET ME SAFELY TO AND FROM THE PLACES I MUST GO. THIS SITUATION HAS BECOME OUTRAGEOUS. I AM REPORTING THESE INCIDENTS TO YOU AT THE ADVICE OF MY ATTORNEY IN THE HOPES THAT THE DEFECTS IN THIS VEHICLE MIGHT BE NOTICED DURING THE PROPOSED SENATE INVESTIGATIONS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHOOK AND SHUDDERED WHILE DRIVING. IN ADDITION, THE TRANSMISSION WAS FAULTY AND THE VEHICLE DECELERATED A FEW TIMES. THE VEHICLE WAS DRIVEN TO CRANE FORD (4601 COLONEL GLEN PLAZA DRIVE, LITTLE ROCK, AK 72210) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND AN UNKNOWN PART WAS NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED TO FUNCTION. ALSO, THE "STEERING ASSIST FAILED" MESSAGE FLASHED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE ATTEMPTING TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED TWO TSBS FOR THE STEERING, BUT THERE WAS NO EPS RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. **TR *TR

PRIOR TO INCIDENT, VEHICLE WOULD INTERMITTENTLY SHUDDER ON TAKE-OFFS. INCIDENT INVOLVED VEHICLE TRAVELING ON AN INTERSTATE HIGHWAY AT 70 MPH ON THE OUTSKIRTS OF A LARGE METRO AREA WHEN ALL POWER TO WHEELS WAS LOST. THE CHECK ENGINE LIGHT TURNED ON. ENGINE WOULD REV WHEN ACCELERATOR WAS PRESSED, BUT CAR ACTED AS IF IN NEUTRAL. CAR COASTED TO A STOP. THE CAR WOULD NOT SHIFT OUT OF NEUTRAL UNTIL AFTER THE CAR SAT FOR OVER AN HOUR. THE CAR WAS TOWED TO A FORD DEALERSHIP. FORD SERVICE DEPARTMENT ADVISED THAT THE TRANSMISSION CONTROL MODULE (TCM) HAD FAILED AND A NEW TCM WAS INSTALLED AND CAR NOW WORKS MOST OF THE TIME, BUT INTERMITTENT SHUDDER ON TAKE OFF STILL OCCURS, THOUGH LESS FREQUENTLY THAN BEFORE.

I PULLED OUT INTO TRAFFIC AND MY TRANSMISSION STOPPED WORKING. COULDN'T EVEN PULL OFF THE ROAD. ENDED UP PUSHING IT TO THE SIDE OF THE ROAD AND THE POLICE CALLED A TOW TRUCK. TOW COST ME $140.00 TO HAVE IT TOWED TO A FORD GARAGE.

DRIVING TO WORK MY DOOR (DRIVER) SUDDENLY FLEW OPEN WHILE I WAS TURNING ONTO HARRISON DR. CORNER OF PATRICK AND COULD HAVE CAUSED AN ACCIDENT THROUGH THE SUDDENNESS. I REMEMBER FEELING UNABLE TO REACT OR THINK OF THE RIGHT THING TO DO, AS IF IN A PANIK. I HAVE TRIED TO GET AN APPOINTMENT FOR REPAIR BUT EVERY FORD AND LINCOLN DEALER HERE IN LAS VEGAS NEVADA ARE HOPELESSLY BOOKED INTO THE FUTURE FOR 2 WEEKS. I CAN'T WAIT THAT LONG. THE CAR IS INOPERABLE IN THIS CONDITION!

THE CAR SHUTTERS WHEN ACCELERATING (NOTABLY AFTER MAKING A TURN). THE CAR WAS TAKEN TO PRIME FORD IN AUBURN, MA ON AUGUST 17TH, 2018 FOLLOWING A RECALL NOTICE FOR THIS CAR, WHERE THE VEHICLE OWNER WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND NO FIX TO THE CAR WAS MADE.

I HAVE HAD 3 TRANSMISSIONS IN THIS CAR IN 6 YEARS

MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018

THE VEHICLE- WHETHER STATIONARY, IN MOTION, OR DRIVING- EMITS RANDOM LOUD CRACKS AND POPS FROM THE SPEAKERS. EVEN IF MY RADIO IS TURNED OFF- THE RANDOMNESS OF IT IS SO SCARY THAT IT IS A DRIVING HAZARD. I REACHED OUT TO FORD AND THEY WILL NOT FIX IT.

ALTHOUGH WE HAVE EXPERIENCED SEVERAL PROBLEMS WITH THE TRANSMISSION OPERATION PREVIOUSLY, THE FOLLOWING INCIDENT LEFT MY WIFE STRANDED ON THE SIDE OF THE ROAD WHEN DRIVING HOME FROM THE GROCERY STORE. "ON 08/12/2019 AT 67,331 MILES,WHILE TRAVELING 35 MPH APPROXIMATELY 1/2 MILE AFTER THE RESTART OF A WARM ENGINE AND LIGHTLY ACCELERATING ON A COUNTY ROAD, THE SHIFTING OF THE TRANSMISSION BECAME ERRATIC AND THE CHECK ENGINE AND CHECK TRANSMISSION LIGHTS CAME ON IN THE INSTRUMENT CLUSTER. THE DRIVER PULLED OF THE ROAD AND CALLED ME FOR ASSISTANCE. I DROVE TO HER LOCATION AND I SLOWLY DROVE THE FOCUS TO THE FORD DEALERSHIP WITH THE OTHER DRIVER FOLLOWING IN OUR OTHER CAR. THE DEALERSHIP, ON THE NEXT DAY, REPLACED THE TRANSMISSION CONTROL MODULE AND THE CLUTCH ASSEMBLY." THE VEHICLE OPERATED WELL FOR 6 MONTHS AND 6,000 MILES UNTIL THE ENTIRE TRANSMISSION HAD TO BE REPLACED AT MY COST ($6,600) DUE TO EXCESSIVE MULTIPLE BEARING NOISE. FORD, THROUGH POOR CUSTOMER SERVICE, WOULD NOT RESPOND TO ASSIST IN THE REPAIR COST.