2013 Ford Focus Complaint Log

I FILLED UP MY CAR WITH GAS AND THEN TURNED IT BACK ON TO GET A FAILURE MESSAGE THAT MY EPS POWER STEERING HAD FAILED. WHEN I TRIED TO TURN THE VEHICLE, IT WAS VERY HARD TO TURN CORNERS OR TURN IT AT ALL. I TRIED DRIVING IT TO THE DEALERSHIP AND ONCE THERE, I WAS NOTIFIED THAT I WOULD NEED TO PAY $1,500.00 TO PAY FOR AN ENTIRE NEW EPS SYSTEM SINCE THEY CANNOT REPLACE JUST THE STEERING MODULE. I DON'T GET HOW I PAY FOR A LIKE-NEW CAR IN 2014 AND IMMEDIATELY INCUR A 1,500.00 BILL. *TR

CONCERN ABOUT MY SAFETY DUE TO THE LATEST REPORT: FORD KNEW FOCUS, FIESTA MODELS HAD FLAWED TRANSMISSION, SOLD THEM ANYWAY. MY CAR IS A USED FORD FOCUS 2013. TWO WEEKS AFTER I BOUGHT IT, I HAD PROBLEMS WITH THE TRANSMISSION. FORD FIX IT, BUT NOW I WONDER IF IT IS SAFE FOR ME TO DRIVE THIS CAR?

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE "TRANSMISSION NOT IN PARK PLEASE SELECT (P)" MESSAGE APPEARED; HOWEVER, THE VEHICLE WAS ALREADY IN PARK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

FOR THE 3RD TIME IN A 3 MONTH SPAN, MY 2013 FORD FOCUS SE STALLED WHILE DRIVING. VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 20 MINUTES. THIS CREATED AN UNSAFE SITUATION WHERE I WAS STUCK WITH A DISABLED VEHICLE. 1ST FAILURE INSTANCE OCCURRED WHEN I WAS COMING TO A STOP AT A TRAFFIC LIGHT 2ND FAILURE INSTANCE OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) 3RD FAILURE INSTANCE OCCURRED WHILE JUST AFTER ENTERING A HIGHWAY AT APPROX 45MPH. *TR

BOUGHT ON 2/23/15 AND REPORTED PROBLEM WITH CAR HESITATING/SHUTTERING AT START OF MOVING AND AT STOPPING. SET UP APPOINTMENT. WAS TOLD THEY COULD FIND NOTHING WRONG AND SUGGEST TO ME I WAS UNDER WARRANTY NOT TO WORRY. A WEEK LATER IT IS NOW SHIFTING HARD FROM 1ST TO 2ND. I FOUND A LETTER FROM FORD TO PREV. OWNER ABOUT THIS EXACT PROBLEM I'M NOW DESCRIBING. RECALL THIS VEHICLE B4 SOMEONE DIES. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIOLENTLY JERK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

WHILE DRIVING 40 MPH BEHIND A PICKUP TRUCK, I CAME OVER THE TOP OF A HILL AND DOWN TO BOTTOM WHERE ROAD IS FLAT AND WAS ABLE TO PASS THE TRUCK. I SLOWED DOWN TO 30 MPH WHEN ATTEMPTING TO MAKE THE PASS (I HAD MY FOOT OFF GAS AND BRAKE BOTH). I COULD START THE PASS WITHOUT PUSHING ON GAS AT THIS TIME. I WAS BESIDE THE TRUCK WHEN I STARTED PUSHING ON GAS TO SPEED UP THEN INSTEAD OF UP SHIFTING, THE RPMS WENT UP AND ACTED LIKE I WAS IN NEUTRAL. I KEPT LETTING OFF GAS AND SLOWLY PUSHING ON GAS. THE TRUCK ENDED UP STOPPING IN THE ROAD BEHIND ME. I ALMOST HAD TO STOP WITH FOOT OFF GAS TILL THE TRANSMISSION CAUGHT AND I WAS FINE THE REST OF THE WAY HOME. THIS WAS NOT THE FIRST TIME IT HAPPENED BUT THIS WAS THE FIRST TIME THAT IT AFFECTED ANOTHER DRIVER AND COULD HAVE CAUSED AN ACCIDENT. LUCKILY FOR ME, THE DRIVER STOPPED AND GAVE ME THE ROOM TO SLOW WAY DOWN. READING IN THE BOOK FROM CAR SAYS WHEN FOOT OF GAS IT SHUTS GAS FLOW OF FOR FUEL ECONOMY. SAVING MONEY ON GAS IS NOT WORTH GETTING IN AN ACCIDENT. IT LOOKS LIKE THE TORQUE CONVERTER CLUTCH DID NOT UNLOCK TO ALLOW FUEL TO FLOW. I HAVE ONLY GOT 28,643 MILES ON THIS FORD FOCUS AND I AM NOT HAPPY WITH THIS PROBLEM.

POOR DURABILITY OF THE NEW OCCIPITAL WIPER BLADES ON MY 2013 FORD FOCUS. I LIVE IN CENTRAL PENNSYLVANIA. THE WINTER WEATHER AND THE CONSTANT FREEZING AND EVEN ZERO TEMPERATURES HAS CAUSED THE FAILURE OF THESE NEW FANGLED WIPERS THAT ARE SUPPOSED TO HUG THE WINDSHIELD AND REMOVE WATER BETTER. THE CHEAP PLASTIC CLIPS THAT THEY ARE HELD ON WITH HAVE FAILED 2 TIMES NOW, THIS WINTER. I JUST HAD MY THIRD PAIR INSTALLED. I JUST BROKE DOWN AND WENT TO JIFFY LUBE WHO WHICH WILL REPLACE THEM FOR FREE WITHIN 3 MONTHS IF THEY FAIL. ONCE THE DRIVER'S SIDE WIPER BROKE OFF AND FLEW AWAY ON THE HIGHWAY FORCING US TO DRIVE FOR MILES WITH NONE. THE SECOND TIME IT JUST BROKE OFF DOWN IN THE CRACK BETWEEN THE WIPER AND THE HOOD. THEY ARE MOUNTED POORLY AND THE PLASTIC DOES NOT WITHSTAND THE STRESSES OF WINTER WEATHER OUTSIDE. I HAVE NO GARAGE. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 6/11/15*CN UPDATED 9/28/2017*CN

THE CAR STUTTERS VIOLENTLY WHEN TAKING OFF FROM A STOP, AND SOME TIMES STALLS. ALSO THE CAR WILL ON OCCASION GET STUCK IN FIRST GEAR. VERY DANGEROUS TO HAVE THE CAR STALL WHEN TRYING TO CROSS A BUSY STREET. BEEN INTO THE SHOP THREE TIMES STILL NO FIX, AND MY UNDERSTANDING IS THIS IS A RECALL AND THERE IS NO REAL FIX FOR THE PROBLEM

THE VEHICLE SHUDDERS AND MAKES NOISE WHEN SHIFTING GEARS. WHEN ACCELERATING AT AROUND 15MPH, THE VEHICLE BOGS DOWN AND LACKS POWER. ENGINE OIL LEAKS ALSO.

PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING, ETC. I HAVE OWNED THE CAR FOR 2 WEEKS AND I AM BEYOND MAD THAT I TRADED A GREAT TRUCK FOR SOMETHING I AM AFRAID TO DRIVE. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INPUT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND THE ENGINE OF THE FOCUS CAUGHT FIRE ABOUT 30 SECONDS LATER. FIREMEN WERE ACROSS THE STREET AND CAME OVER TO EXTINGUISH THE FIRE. WITH ALL OF THIS, THE AIRBAGS DID NOT DEPLOY. I CALLED FORD TO ALERT THEM OF THIS ISSUE. THEY GAVE ME A CASE NUMBER AND WITHIN 1 BUSINESS DAY I WAS CONTACTED BY CUSTOMER CARE. THEY SAID THEY WOULD INSPECT THE VEHICLE TO AT A LOCAL DEALERSHIP TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. THEY SAID THEY WOULD NOT COVER THE COST AND WERE VAGUE ABOUT WHAT THE NEXT STEPS WERE AND HOW LONG THE PROCESS WOULD TAKE. WHEN I TRIED TO INQUIRE FURTHER, THEY SAID THEY WANTED TO KNOW WHAT MY INTENTIONS WERE. I MENTIONED WERE ARE NOT TRYING TO SHAKEDOWN AND SUE FORD, WE SIMPLY WANT ANSWERS.THE INSURANCE COMPANY, STATE FARM, TOTALED THE FOCUS AND THEY ARE WORKING WITH ME TO GIVE FORD THE VEHICLE, BUT FORD IS NOT COOPERATING. I HAVEN'T BEEN IN CONTACT WITH SOMEONE SINCE THE ORIGINAL FOLLOW-UP AND WE HAVE QUESTIONS THAT NEED TO BE ANSWERED IN ORDER FOR STATE FARM TO GIVE FORD POSSESSION OF THE VEHICLE. FORD HAS STOPPED COOPERATED AND THEY HAVE BEEN IMPOSSIBLE. THIS IS A SAFETY ISSUE THAT WE ARE TRYING TO ADDRESS AND FORD IS DRAGGING THIS PROCESS OUT AS LONG AS THEY CAN. *TR

THE SEATBELT LATCH ON THE DRIVER SIDE MALFUNCTIONED AFTER MONTHS OF WORKING PERFECTLY. INITIALLY, IT LATCHED ONLY INTERMITTENTLY. LATER IT WOULD NOT RELEASE WHEN THE RELEASE BUTTON WAS PRESSED. FINALLY, IT STOPPED LATCHING COMPLETELY. I WAS ONLY ABLE TO RESTRAIN MYSELF USING THE PASSENGER SIDE LATCH. IT IS CURRENTLY BEING REPAIRED BY MY LOCAL FORD DEALER. I COULD NOT FIND A RECALL ON THIS SAFETY FEATURE YET REVIEWING POSTS ONLINE, I CAN SEE THAT OTHERS HAVE HAD SIMILAR ISSUES. THANK YOU. *TR

TRANSMISSION IS CAUSING CAR TO HESITATE WHEN GIVING IT GAS WITCH MAKING IT PRETTY SCARING TURNING AT OPEN INTERSECTIONS AND JUST DRIVING IT STARTS VIBRATIONS BAD ALSO ITS LIKE IT PUTS ON BRAKES BE DRIVING AND CAR SLOW DOWN AS IF LIKE SOME ONE WAS GEARING DOWN DOES ALL ON ITS ON!! NEEDS FIXING THE PROPER WAY BE FOR SOME ONE IT'S HURT OR KILLED!!! *TR

HAVE TAKEN THE CAR TO FAIRVIEW FORD SAN BERNARDINO. WERE I BOUT THE CAR. WITH TRANS PROBLEM UNDER EXTRACARE WARRANTY AND THEY CANNOT FIX IT. ITS BEEN 3 TIMES THAT I'VE TAKEN IT FOR THE SAME PROBLEM. NOW A NEW PROBLEM WITH THE CAR NOT STARTING WITH THE DASH AND RADIO TURNING ON BUT THE ENGINE. I DON'T KNOW WHY THESE PROBLEMS HAVE NOT BECAME A RECALL ISSUE. CANT TAKE IT TO ANY OTHER FORD DEALER BECAUSE THEY WILL NOT HONOR THE EXTRACARE WARRANTY. AND CHARGE ME A ARM N A LEG JUST TO CHECK IT AND KNOWING WHAT'S WRONG. NEVER AGAIN WILL I BUY ANOTHER FORD. *TR

WHEN TURNING CAR SOMETIMES HESITATES WHEN GAS IS PUSHED, COULD CAUSE ACCIDENT WHEN THERE IS ONCOMING TRAFFIC. AUTOMATIC TRANSMISSION (OR DRY CLUTCH) ALSO GRINDS LOUDLY OFTEN, AND CAR JERKS AND SHUDDERS WHEN SHIFTING. BEEN TO DEALER TWICE FOR REPAIR, TRANSMISSION REPLACED ONCE. STILL MESSED UP AND DANGEROUS. *TR

REAR MAIN SEAL FAILURE CAUSING COMPLETE LOSS OF TRANSMISSION FLUID AND ENGINE OIL, THIS COULD CAUSE THE ENGINE TO SEIZE UNEXPECTEDLY,LEAKAGE NOTICED AND THIS HAS REQUIRED THE REPLACEMENT OF SEAL AND CLUTCH 3 TIMES IN PAST 15 MONTHS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE PROGRESSED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (LANDMARK FORD, 2401 PRAIRIE CROSSING DR, SPRINGFIELD, IL 62711, (217) 862-5200) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM) AND 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

I'M NOT SURE OF THE EXACT DATE OF THE INCIDENT, BUT I STARTED THE CAR AND SHIFTED IT INTO D (DRIVE), AND THE VEHICLE REVVED, JERKED, AND THE "CHECK ENGINE" LIGHT CAME ON. I DROVE THE CAR HOME CAREFULLY, PULLED IT IN THE GARAGE, AND WENT TO ADJUST IT BY PUTTING THE CAR IN R (REVERSE), AND THE TRANSMISSION WOULD NOT ENGAGE. I DID CALL FORD UP, AND THE PROBLEM WAS "FIXED" BUT SINCE I HAVE HAD THIS CAR THE TRANSMISSION HAS ALWAYS JERKED SOME, AND I HAVE HEARD SOME RATTLING IN THE TRANSMISSION/POWER TRAIN OFTEN. I DO NOT CONSIDER THESE GOOD SIGNS AS TO THE RELIABILITY OF THE 2013 FORD FOCUS. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONTINUE TO TRY TO REMEDY THE ISSUE UNTIL THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT PROVIDED.

EVEN THOUGH THERE WAS NO ACCIDENT, THERE IS A POSSIBILITY TO HAVE ONE SINCE THE TRANSMISSION "SLIP" AND THEN CAR LOOSES POWER, SO THE DRIVER WILL ACCELERATE AND SUDDENLY THE TRANSMISSION ENGAGES AGAIN AND YOUR CAR WILL MAKE A SUDDEN MOVEMENT. THIS CARS ARE EQUIPPED WITH A NOISY TRANSMISSION AND NOW SLIPS. I WISH I CAN RETURN MY CAR. MY FIRST CARS DID NOT REQUIRED ANY MAJOR MAINTENANCE OTHER THAN OIL, OIL FILTER, SPARK PLUGS (WHEN REMEMBERED) BUT NOW CARS REQUIRE ALL TYPES OF 'MAINTENANCE'. *TR

WE HAVE A 2013 FORD FOCUS AND WHILE WE LOVE THE CAR, THERE IS A HUGE SAFETY CONCERN WITH THE TRANSMISSION. WE HAVE BEEN BACK AND FORTH WITH MULTIPLE FORD DEALERSHIPS (4 RENTAL CARS) TRYING TO RESOLVE WHY OUR CAR HAS BEEN STUTTERING AND JERKING IN LOW GEAR. WE HAVE YET TO HAVE ANY ANSWERS WITH THE PROBLEM. THE CAR IS UNDER FULL WARRANTY PLUS FORD'S PREMIUM WARRANTY THAT COVERS AN EXTRA 500 COMPONENTS OF THE CAR. FORD HAS VERIFIED THE STUTTERING PROBLEM YET REFUSES TO FIX IT BECAUSE THE STUTTERING DOES NOT MEET "THEIR STANDARDS". APPARENTLY OUR CAR IS STUTTERING AT 170 RPM AND IT NEEDS TO BE AT LEAST 250 RPM IN ORDER FOR THEM TO FIX IT. WHAT?! I ASSUME THEY CAN NOT PUT A NEW TRANSMISSION IN BECAUSE ALL OF THEIR TRANSMISSIONS DO THE SAME THING! WE WENT IN TO TRY AND SPEAK TO SOMEONE HIGHER UP ON THE ORGANIZATIONAL CHART. WE WERE GIVEN A SALESMAN (GO FIGURE) WHO WAS TRYING TO SELL US A FORD FUSION FOR DOUBLE THE AMOUNT OF MONEY WE ARE PAYING NOW! WE HAVE NO WHERE LEFT TO TURN FOR HELP. PLEASE HELP US AND EVERYONE THAT HAS THE SAME PROBLEM. IM AFRAID OF MY FIANC ENDING UP IN AN ACCIDENT BECAUSE THE CAR STUTTERS TOO MUCH AND WILL NOT GET ACROSS THE ROAD. *TR

EVERY SINGLE TIME I DRIVE IN THE CITY AND TAKE OFF THE TRANSMISSION SHUTTERS AND SKIPS. IT SOUNDS LIKE A DUMP TRUCK TAKING OFF. IT FEELS VERY UNSAFE AND LIKES TO DO THINGS ON ITS OWN. A CAR SHOULD NOT HAVE THESE TYPES OF ISSUES AT THAT LOW OF MILES. I HAVE TO MUCH MONEY IN THIS CAR FOR FORD TO SALE A DEFECTIVE PRODUCT. *TR

I WAS TRYING TO TRADE IN MY CAR AND WHEN I CAME OUTSIDE TO START IT UP IT WOULDN'T DO ANYTHING AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. IN ADDITION, I HAVE ALWAYS EXPERIENCED IDOLING AND JERKING WHEN TAKING OFF WHICH SEEMS LIKE TRANSMISSION PROBLEMS BECAUSE I HAVE HAD EXPERIENCE WITH THAT ISSUE. CURRENTLY STILL HAVE THE SAME ISSUES JERKING AND IDOLING WHEN TAKING OFF. WHEN MY CAR EXPERIENCED THE ELECTRIC PROBLEM WAS IN 2015 AND IT HAD ABOUT 30 TO 40,000 MILES ON IT BUT THE JERKING AND IDOLING HAVE ALWAYS OCCURRED AND I CHECKED THE RECALL BEFORE AND THEY TOLD ME THERE WASN'T A RECALL.

WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO THE SERVICE MANAGER AND SEE WHAT THEY SAY ABOUT THIS... *TR

FORD IS EXPERIENCING SIGNIFICANT REPAIR OBLIGATIONS DUE TO THE DEFECTIVE DESIGN OF THEIR CLUTCH/AUTOMATIC TRANSMISSION ARRANGEMENT ON THEIR 2013 FORD FOCUS MODELS. THE OWNER OF THIS VEHICLE IS DRIVING A CAR THAT HAS A TENDENCY TO STALL AT INTERSECTIONS AND AT HIGHWAY ENTRY LANES. I HAVE BEEN TOLD THIS CONDITION IS BEING EXPERIENCED BY MANY OTHER FOCUS DRIVERS. THIS IS A HAZARDOUS CONDITION AND AS FAR AS I CAN TELL, FORD IS TELLING OWNERS OF THESE VEHICLES TO KEEP ON DRIVING THEM UNTIL THE PARTS CAN BE REPLACED AND THE WAIT TIME IN MANY CASES IS EXTENDING 90 DAYS OR MORE. *TR

WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR

MY 2013 FOCUS STARTED EXPERIENCING A LOUD POP, CAUSING ME TO JUMP AND SWERVE, THRU THE SPEAKERS AND THE RADIO WOULD STOP WORKING. IT WOULD HAPPEN ONCE IN A WHILE. I COULD RESET THE RADIO BY RESTARTING THE CAR. IT STARTED HAPPENING MORE AND MORE OFTEN. IT PROGRESSED TO INCLUDE A VERY LOUD CRACKLING/POPPING NOISE. NOW (2/09/15) I HAD TO PULL THE FUSE (#79) IN ORDER TO STOP THE NOISE, EVEN WHEN THE RADIO AND CAR WERE OFF. I'M WITHOUT A RADIO NOW AND LOOKING A LARGE BILL. ALL OF THIS STARTED HAPPENING AFTER THE 3/36. STARTED AT 46K MILES OR SO. SEEMS LIKE OTHERS ARE HAVING SIMILAR PROBLEMS. *TR

AFTER PURCHASING THIS VEHICLE IN 2013 WE FOUND OUT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER. THEREFORE, THE TRANSMISSION SHAKES, MAKES NOISES, AND SEEMS TO GRAB, FEELING LIKE THE VEHICLE MIGHT STALL ALTHOUGH IT NEVER HAS. WE HAVE HAD IT IN TO THE LOCAL FORD DEALER TWO TIMES AND BOTH TIMES WE WERE TOLD THAT THE TRANSMISSION IS "WITHIN SPECS". THE VEHICLE SEEMS TO BE BETTER WHEN THE VEHICLE IS COOL. ONCE IT WARMS UP THE ISSUES SEEM TO OCCUR REGULARLY WHEN DRIVEN ON CITY STREETS. WE WERE TOLD AT THE CAR DEALERSHIP THAT ONE HALF OF THESE MODELS FOR THIS YEAR VEHICLE HAVE TRANSMISSIONS LIKE THIS. THE OTHER HALF OF VEHICLES HAVE REGULAR TRANSMISSION THAT HAVE TORQUE CONVERTERS.

THE 2013 FORD FOCUS HAS AN ONGOING SAFETY CONCERN REGARDING THE TRANSMISSION. THIS IS A KNOWN PROBLEM, AS THERE IS A PLETHORA OF SIMILAR COMPLAINTS ONLINE. THE TRANSMISSION JERKS/SHUTTERS/JUMPS/VIBRATES ETC. WHEN SHIFTING, MOSTLY BETWEEN NEUTRAL AND GEARS 1 THROUGH 3. THIS IS MOST PREVALENT WHEN STARTING FROM A STOP, OR ANY LOW SPEED/COASTING SITUATIONS. THIS IS A HUGE SAFETY CONCERN WHICH FORD NEEDS TO ADDRESS. I COMMUTE IN STOP AND GO TRAFFIC EVERY DAY, AND I NEVER KNOW WHEN THE CARD IS JUST GOING TO SUDDENLY JERK FORWARD, QUICKLY ACCELERATE, OR NOT ACCELERATE AT ALL. THIS COULD EASILY LEAD TO CAUSING ACCIDENTS, OR NOT BEING ABLE TO AVOID ACCIDENTS, AS I FEEL LIKE I HAVE LITTLE TO NO CONTROL OVER THE CAR AT LOW SPEEDS. THIS IS A SAFETY CONCERN I HAVE EVERY SINGLE DAY I DRIVE THE CAR - IT'S NOT A ONCE-IN-A-WHILE INCIDENT, IT'S ALL THE TIME. FORD SHOULD REALLY FIX THIS PROBLEM BEFORE PEOPLE HAVE CATASTROPHIC FAILURES (IF THEY HAVEN'T ALREADY) FROM THIS TRANSMISSION FAILING, CAUSING SERIOUS PERSONAL AND PROPERTY DAMAGE, ACCIDENTS, AND POSSIBLE DEATH. *JS

FOR A NUMBER OF MONTHS THE VEHICLE TRANSMISSION SHUDDERS, LAGS, AND ACTS INTERMITTENTLY LURCHING. VERY DANGEROUS. WHEN APPLYING GAS, ONE NEVER KNOWS IF THE VEHICLE WILL GO FORWARD SMOOTHLY, OR INSTEAD LURCH OR SHUDDER POTENTIALLY CAUSING TO BE REAR-ENDED BY SOMEONE OR HIT BECAUSE THE VEHICLE DOESN'T ACCELERATE TO QUEUE. ALL ACCOMPANIED BY A LOUD GRINDING SOUND. A PIECE OF JUNK! *TR

CAR SHAKES AND HESITATES WHILE TRYING TO ACCELERATE. SEEMS LIKE CLUTCH OR TRANSMISSION SLIPPAGE. THERE IS ALSO SOME TYPE OF VIBRATING/RATTLING NOISE AT THE SAME TIME. ONCE THE CAR SHIFTS PAST 2ND GEAR IT SEEMS TO BE BETTER. BOUGHT THE CAR WITH 35000 MILES AND DIDN'T NOTICE IT RIGHT AWAY. SLOWLY HAS GOTTEN WORSE AND THE CAR NOW HAS 56000 MILES. SOMETHING IS NOT RIGHT.

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED A NEW TRANSMISSION WAS INSTALLED AND FAILED. THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE TRANSMISSION WAS REBUILT AND THE CLUTCH REPAIRED. *JS

TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH VELOZZA ZXV4 TIRES, SIZE: 235/45ZR17 (NA). THE CONTACT STATED THAT SEVERAL OF THE TIRES EXPERIENCED BLOW OUTS, TREAD SEPARATION, AND TREAD FLATTENING. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON SIX DIFFERENT FRONT AND REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL TIRE DEALER (TIRE KINGDOM) WERE NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGES WERE UNKNOWN.

TAKATA RECALL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. "STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

CAR JERKS WHEN ACCELERATING. AFTER BEING STOPPED AND STEPPING ON THE GAS, CAR FEELS LIKE IT IS GOING TO STALL OUT TO THE POINT WHEN IT BEGINS TO MOVE AGAIN IT JERKS YOU BACK IN THE SEAT. MAKES A LOUD GRINDING NOISE UNDER THE HOOD. ALSO, WHEN TURNING THE KEY TO START THE VEHICLE, IT IS HESITANT TO START. CAR SHAKES AND DOES NOT DRIVE AT AN EVEN PACE UNLESS ON THE HIGHWAY AT OR ABOVE 40 MPH. BEEN TO THE DEALER NUMEROUS TIMES ABOUT THESE PROBLEMS, ALL TO WHICH THEY HAVE NO ANSWERS FOR.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING THE VEHICLE FROM A STOP OR WHILE IN REVERSE, THE VEHICLE SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS SERVICE PER A TECHNICAL SERVICE BULLETIN FOR THE TRANSMISSION CLUTCH FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,067. UPDATED 03/02/17*LJ *TR

TROUBLE SHIFTING BETWEEN 1ST AND 2ND GEARS, WHEN TURNING A CORNER WON'T STAY IN GEAR, FEELS ROUGH AND STUDDERS BETWEEN 1ST AND 2ND GEARS. HAVE BEEN TOLD BY A FORD TECHNICIAN TO DRIVE THE CAR "LIKE I WAS AN 18 YEAR OLD" OR TOLD TRANSMISSION IS WORKING AS SHOULD BE.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH and at various speeds, the vehicle started to shudder and vibrate. The contact stated that she pulled off the road and turned off and restarted the vehicle which seemed to reset the transmission. The contact stated that the check engine light was illuminated. The contact had taken the vehicle to a local dealer several times and the vehicle was diagnosed, and the clutch assembly was replaced twice, and the transmission control module was first reprogrammed and then replaced. The vehicle been repaired; however, the transmission failure persisted. The vehicle was not recently repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

THE ELECTRONIC DOOR LOCK ENGAGES WHEN THE CAR IS IN GEAR AND MOVES FORWARD OR REVERSE. WHEN THE CAR IS DRIVING, AT ANY SPEED, INCLUDING MAXIMUM HIGHWAY SPEEDS, THE DOORS CAN BE OPENED BY PULLING IN THE INTERIOR DOOR HANDLES. ALL DOORS CAN BE OPENED THIS WAY. THIS IS VERY DANGEROUS. ESPECIALLY FOR CHILDREN IN THE CAR. *TR

I WAS TRAVELING A LOCAL HIGHWAY, 195 EAST, AND OVER A BRIDGE WHEN THE TWO VEHICLES IN FRONT OF ME HIT THEIR BRAKES AND STARTED TO SPIN OUT - THE ROADS HAD APPEARED WET, BUT THE BRIDGE HAD BECOME ICY AND A VEHICLE IN FRONT OF THEM HAD ALREADY SPUN OUT. I WAS APPROXIMATELY 6 CAR LENGTHS BEHIND THE VEHICLE IN FRONT OF ME, BUT WHEN I STOOD ON THE BRAKE NOTHING HAPPENED AND I SLID INTO THE BACK OF THE VEHICLE IN FRONT OF ME AND WAS ULTIMATELY REAR ENDED. THE ANTI-LOCK BRAKES DID NOT ENGAGE, DESPITE THERE BEING NO TRACTION ON THE ICY ROADS AND FULL PRESSURE BEING APPLIED TO THE BRAKES. I'VE LIVED IN COLD WEATHER CLIMATES MY WHOLE LIFE, DRIVING IN SIMILAR CONDITIONS, AND HAVE HAD ANTI-LOCK BRAKES ENGAGE. THEY SHOULD HAVE IN THIS INCIDENCE, NO QUESTION. THE VEHICLE IS AWAITING REPAIRS, BUT I FEEL UNSAFE DRIVING IT AGAIN. IT WAS ALSO RECENTLY RECALLED FOR AN ISSUE WITH THE TRANSMISSION, REQUIRING THE CLUTCH TO BE FULLY REPLACED. *TR

I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE VEHICLE IN FRONT OF ME. I DECELERATED FROM BETWEEN 60 AND 65 MPH TO 0 MPH IN JUST A FEW SECONDS, WITH FRONTAL IMPACT BEING MADE WITH THE CAR IN FRONT OF ME PROBABLY SOMEWHERE AROUND 30 MPH OR LESS. MY KNEE AIRBAG DEPLOYED IMMEDIATELY (I HAVE THE BRUISE TO PROVE IT). MY STEERING WHEEL AIRBAG BEGAN DEPLOY BUT STOPPED. I HAVE PICTURES SHOWING THE HORN COVER OF THE STEERING WHEEL SEPARATED FROM THE BASE ABOUT A CENTIMETER. MY HORN BEGAN HONKING IN EVEN PULSES. MY STEERING WHEEL AIRBAG NEVER ACTUALLY DEPLOYED. I NOTICED THAT OTHER 2013 FORD MODELS HAD RECALLS FOR STEERING WHEEL AIRBAG FAILURES, BUT NOT THE FOCUS. THE SYMPTOMS DESCRIBED, LIKE FOR THE FUSION, SEEM SIMILAR TO WHAT I SAW WITH MY AIRBAG. THE FACT THAT THE SENSORS DETECTED THE CRASH WAS ENOUGH TO SET OFF THE AIRBAG, BUT THE AIRBAG COULD NOT FULLY DEPLOY CONCERNS ME. MY VEHICLE IS IN THE PROCESS OF BEING REPAIRED, AND BOTH AIRBAGS ARE BEING REPLACED, BUT I WANTED TO BE SURE TO REPORT THIS, JUST IN CASE THIS COULD BE THE START OF A BIGGER ISSUE FOR MY MODEL. I WAS LUCKY. IN MY ACCIDENT, THE STEERING WHEEL AIRBAG WAS NOT NEEDED TO KEEP ME SAFE, BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL WHICH HAD BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

THE CAR SHUDDERS & HESITATES UPON TAKE OFF FROM A STANDING START. IT FAILS TO PICK UP SPEED AFTER STARTING & HESITATES INSTEAD OF MOVING OFF. IT JERKS FORWARD THEN HESITATES. WE HAVE TAKEN IT TO THE DEALER 3 TIMES, BUT THEY ONLY DO WHAT FORD HAS DICTATED THAT THEY DO WHICH DOES NOT FIX THE PROBLEM. I HAVE CONTACTED FORD MOTOR CO. & THEY SAY THEY ARE NOT WILLING TO FIX THE PROBLEM BUT WE NEED TO LIVE WITH IT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SHOOK AND SHUDDERED WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE CLUTCH SHAFT SEALS NEEDED TO BE REPLACED AND THE CLUTCH NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,900. ......UPDATED 01/12/15*BF UPDATED 4/26/2016*JS UPDATED 9/11/17*CN