2014 Ford Focus Complaint Log

VEHICLE HAS EXTREME SHUTTER/LURCHING FORWARD WHEN ACCELERATING FROM A STOPPED POSITION. THE FOCUS HAS BEEN TAKEN IN FOR SERVICE ON FOUR DIFFERENT OCCASIONS AND COMPUTER UPDATES HAVE BEEN MADE. WE CONTINUE TO EXPERIENCE THE SAME JERKING DURING ACCELERATION BUT HAVE BEEN TOLD BY THE SERVICE MANAGER AND ALSO THE OWNER OF THE DEALERSHIP THAT THIS IS "NORMAL" FOR THE FORD FOCUS. WE FEEL THAT THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT WHEN IT LURCHES FORWARD ESPECIALLY IN HEAVY (BUMPER TO BUMPER) TRAFFIC. *TR

THE TRANSMISSION ON THIS VEHICLE IS VERY POOR. IT LAGS, SHUDDERS VIOLENTLY, KNOCKS, ETC. IT EVEN SOMETIMES JOLTS FORWARD OR HESITATES. THESE ISSUES OCCUR IN HEAVY TRAFFIC, ON HILLS, AND ON TURNS. I FEEL VERY UNSAFE AND WORRIED ABOUT THESE ISSUES WHILE I'M DRIVING THIS CAR. *TR

THE CAR WILL LOOSE POWER WHILE PULLING INTO TRAFFIC; CAUSING THE CAR TO SLOW OR STOP WHILE MERGING OR PULLING INTO TRAFFIC, TRANSMISSION SLIPS, RPM'S HIGH WHILE STOPPED CAUSING CAR TO SPIN TIRES WHEN LETTING OFF THE BRAKE, CAR WILL SHUTTER, JERK AND STALL WHEN ACCELERATING AND LOST OF POWER. ELECTRICAL - LOW GAS WARNING LIGHT AND GAS GAUGE ISN'T CONSISTENT, MILES TO EMPTY WILL DROP 3 TO 5 MILES WITHOUT WARNING WITHIN 1/2 MILE OR SO. RETURNED CAR TO DEALER AND WAS TOLD NOTHING IS WRONG WITH IT, THEY DIDN'T TAKE IT OUT FOR A TEST DRIVE. SECOND APPOINTMENT HAS BEEN MADE WITH ANOTHER FORD DEALER. VARIOUS COMPLAINTS HAVE BEEN MADE BY OTHER DRIVERS OF THIS CAR TO VARIOUS WEBSITES AND WORD OF MOUTH; AND TO FORD WITH NO SOLUTION. *TR

WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR

THIS VEHICLE HAS TROUBLE ACCELERATING. WHEN AT A STOPPED POSITION OR DRIVING AT LOW SPEEDS AND YOU TRY TO ACCELERATE THE CAR SPUTTERS, JUMPS, AND ALMOST STALLS OUT. THIS IS EXTREMELY UNSAFE AND INCREASES THE LIKELIHOOD OF BEING HIT FROM BEHIND BY ANOTHER VEHICLE. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER THREE TIMES. THEY ARE EITHER VERY INEPT OR JUST AREN'T CONCERNED ABOUT ACTUALLY FIXING THIS ISSUE. MY DAUGHTER TOOK THE VEHICLE IN ONCE AND THEY TOLD HER SHE HAD TO DRIVE THE VEHICLE FOR 1000 MILES AND THE CAR CAR WOULD FIX ITSELF. MY SISTER OWNS THIS SAME VEHICLE AND IS HAVING THE EXACT SAME ISSUE.

WITHIN THE FIRST 6 MONTHS/8,000 MILES, I NOTICED A HESITATION WHEN I ATTEMPTED TO ACCELERATE FROM A STOP. I'D STEP ON THE GAS AND NOTHING WOULD HAPPEN; THEN SUDDENLY I'D BE SPITTING GRAVEL OR LEAVING RUBBER ON THE ROAD. I KNEW THE PROBLEM WAS WITH THE CAR AND NOT MY DRIVING. BY 12 MONTHS/12,000 MILES, I STARTED GETTING A "CLUTCH SHUDDER," MOSTLY WHEN ACCELERATING AROUND CORNERS. THE SHUDDERING CONTINUED TO GET WORSE. SOON, IT WAS HAPPENING EVEN WHEN ACCELERATING STRAIGHT AHEAD. NOW THE SHUDDER AND/OR HESITATION HAS BEEN HAPPENING AT HIGHER SPEEDS (AROUND 45 MPH) AND/OR IN HIGHER GEARS. THIS PROBLEM HAS BEEN ONGOING AND GETTING WORSE FOR OVER A YEAR, SO I DO NOT HAVE A SPECIFIC DATE.

CAR WOULD SHUDDER AND SHAKE WHEN SHIFTING AT LOW SPEEDS. DEALER REPLACED CLUTCH AND THEN A FEW MONTHS LATER, PROBLEM REOCCURRED AND IS GETTING PROGRESSIVELY WORSE WITH MORE SHUDDER AND SHAKE. CAR HAS BEEN RETURNED TO THE DEALER 2 ADDITIONAL TIMES AND THE DEALER STATED THAT THE SHUDDER WAS WITHIN TOLERANCES, EVEN THOUGH IT IS GETTING PROGRESSIVELY WORSE.

WITHIN THE FIRST 10,000 MILES OF OWNERSHIP THE TRANSMISSION IN OUR 2014 FORD FOCUS HAS BEEN REBUILT AND THE CLUTCH HAS BEEN REBUILT/FIXED AS WELL AS MULTIPLE SOFTWARE UPDATES APPLIED, AND WE HAVE COMPLAINED EVERY TIME WE TAKE THE CAR IN FOR SERVICE THAT THE TRANSMISSION IS STILL BROKEN. IT SHUDDERS, JERKS, RUMBLES, HARD SHIFTS AND EVEN COMES CLOSE TO STALLING WITH NO ACCELERATION/MOVEMENT AT TIMES. I FEAR DRIVING IT THAT I CANNOT TAKE OFF FROM A STOP SAFELY WITHOUT THE TRANSMISSION FAILING AND I WILL END UP BEING HIT BY ANOTHER VEHICLE AS A RESULT. THIS TRANSMISSION IS DANGEROUS AND WILL RESULT IN ACCIDENTS. WORST TRANSMISSION I HAVE EVER OWNED AND FORD WILL NOT FIX NOR BUY US OUT OF THE CAR...ITS A LEMON!

MY TRANSMISSION SHUDDERS, DOES NOT SHIFT PROPERLY,HESITATES TO GO, AND JERKS WHILE SHIFTING. I TOOK IT TO MT DEALERSHIP AND THEY SAID THAT THIS IS WITHIN THE SPECS OF FORDS RECENT REPAIR TO THE TRANSMISSION WHICH WAS RECALLED. I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND HAVE GOTTEN NOWHERE! THIS ISSUE STARTED IN APRIL OF 2014 AND HAS CONTINUED EVEN AFTER THE RECALL REPAIR.

BRAND NEW 2014 LEASED FORD FOCUS ST REPEATEDLY STALLS AT IDLE. HAS OCCURRED SINCE PURCHASE IN DECEMBER 2013. BROUGHT IT IN FOR SERVICE AT PERRY FORD IN SANTA BARBARA. THEY FIXED IT TEMPORARILY BUT THE ISSUE NOW PERSISTS. SAME ISSUE AS FOCUS ST THREAD: HTTP://FORDSTNATION.COM/FOCUS-ST-PERFORMANCE/6744-JUMPY-IDLE-STALLING-6.HTML I'M NOW BRINGING CAR BACK TO PERRY FOR THE 4TH TIME IN 3 MONTHS. *TR

WHILE ACCELERATING FROM A STOP THE CAR MADE A LOUD METALLIC NOISE AND HESITATED SEVERELY, THEN SLAMMED INTO THE NEXT GEAR ALMOST HITTING THE CAR IN FRONT OF US, WE HAD JUST PURCHASED IT THE DAY BEFORE, GOT THE RUN AROUND FOR 6 WEEKS NOW, DEALERSHIP SAYS IT'S WITHIN FORD "SPECS". HAS DONE THIS EVERY DAY, GETS WORSE AND WORS , I HAVE BEEN BEAT UP FROM THE SHAKING, NERVES SHOT FROM THE UNPREDICTABLE BEHAVIOR OF THE CAR, EVERY DAY IS A NEAR MISS OF BAD ACCIDENT, THIS IS A DANGEROUS ISSUE, WHY IS IT FORD NOT RESPONSIBLE? I GUESS WE ARE WAITING ON A LOST LIFE AREN'T WE, SO SAD, WHO'S CHILD? WIFE? FATHER? MOTHER? INNOCENT BYSTANDER? THIS CAR WILL CAUSE A FATAL ACCIDENT, JUST A MATTER OF TIME, DEFINITELY A LEMON, BUT 3 YEARS NOW! IT ISSSTILL BEING DECEPTIVELY SOLD AT EVERY DEALERSHIP, I WAS A VICTIM, MANY OTHERS, AND MORE TO COME

JERKING UPON GEARS CHANGING.. GRINDING SOUND UPON ACCELERATION AND WHEN TURNING LEFT. TOOK IT TO THE DEALERSHIP, THEY DETERMINED AT 900 MILES THE CAR NEEDED A NEW CLUTCH. THIS WAS REPLACED THINKING IT WOULD FIX THE SHIFTING ISSUES AND THE GRINDING NOISE. THE GRINDING NOISE CAME BACK YESTERDAY AS WELL AS THE CAR TRYING TO CUT OFF AND IDLING VERY LOW AT STOP SIGNS/STOP LIGHTS.. THE GRINDING CONTINUED THROUGH 3RD GEAR. THE DEALERSHIP IS STILL TRYING TO DETERMINE WHAT IS CAUSING THIS SOUND. REPLACING THE CLUTCH DID FIX THE JERKING AND HARD SHIFTING ISSUES HOWEVER THE GRINDING SOUND IS STILL AN ISSUE. *TR

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

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED BACKWARDS SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO HAVE THE SOFTWARE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

TRANSMISSION HAS STUTTERED BETWEEN FIRST AND SECOND GEAR FOR THE ENTIRE TIME I HAVE HAD THE CAR. I HAVE GOTTEN ONE NEW TRANSMISSION AND HAVE HAD IT SERVICED NUMEROUS TIMES. THIS IS NOT A ONE TIME ISSUE - IT HAS HAPPENED FOR THE ENTIRE TIME I HAVE HAD THE CAR AND I AM THE SINGLE OWNER OF THE VEHICLE.

DRIVING MY NEW FOCUS IS A CHALLENGE, ESPECIALLY ON THE HIGHWAY,KEEPING THE CAR IN A STRAIGHT LINE. THE CAR WANDERS IN EITHER DIRECTION, DEMANDING A CONSTANT GRIP ON THE STEERING WHEEL TO KEEP IT GOING IN A STRAIGHT LINE. WHEN THE CAR DRIFTS LEFT OR RIGHT, AND YOU SLIGHTLY STEER TO CORRECT, IT DARTS IN THE OTHER DIRECTION. THIS IS VERY SCARY DRIVING ON THE HIGHWAY ESPECIALLY WHEN THERE ARE CARS ON EITHER SIDE OF YOU. THE SERVICE DEPT AT MY DEALERSHIP CLAIMS THERE IS NOTHING WRONG. THE SALES DEPT. WANTS TO TAKE THE CAR IN FOR TRADE AT A DISCOUNT OF $3500 AND I HAVE OWNED THE CAR A MONTH! I HAVE DRIVEN 3 OTHER FOCUSES, SAME TIRES, ETC AND THEY TRACK STRAIGHT WITHOUT THE CONSTANT CORRECTION/OVERCORRECTION ISSUE. ADVICE? I SEE OTHERS HAVE EXPERIENCED THIS SAME ISSUE STRESSFUL AND UNSAFE! WHY SHOULD I LOSE THIS KIND OF MONEY, OR ACCEPT THIS ON A NEW VEHICLE, WHEN THIS IS NOT A PROBLEM I HAVE CREATED?! *TR

CONSISTENT GRINDING NOISE AT ABOUT 2000RMP 2 OR 3 GEAR WITH DECREASE IN POWER. FORD SAYS THIS IS NORMAL. LOSS OF ACCELERATION CAN NOT BE SAFE. *TR

SINCE NEW, THIS CAR SURGES, JUMPS, AND STALLS FOR SEVERAL SECONDS WHEN STARTING FROM STOP. IT DOES NOT DO IT ALL THE TIME BUT OCCASIONALLY. THIS IS ESPECIALLY DANGEROUS WHEN ENTERING FAST MOVING HIGHWAY TRAFFIC. THE CAR HAS STALLED SEVERAL TIMES IN THE LAST 3 YEARS ALMOST CAUSING AN ACCIDENT WHEN ENTERING FAST MOVING TRAFFIC FROM A STOPPED POSITION. I BELIEVE SEVERAL MODELS OF THE 2014 FORDS HAVE THIS PROBLEM. IT DEFINITELY HAS A TRANSMISSION PROBLEM BUT I BELIEVE THERE MAY ALSO BE A FUEL PROBLEM, PERHAPS THE FUEL PUMP. IT IS JUST A MATTER OF TIME BEFORE THIS PROBLEM KILLS SOMEONE. CAN?T WE REQUIRE FORD TO FIX THIS PROBLEM? I HAVE HAD THIS CAR IN TWO DIFFERENT DEALERSHIPS TRYING TO GET IT FIXED ON SEVERAL OCCASIONS. ONE FORD EMPLOYEE TOLD ME THAT FORD WOULD ONLY FIX THE TRANSMISSION IF IT IS MAKING A LOUD GRINDING METALLIC SOUND. I HAD THE CAR TESTED AT ONE DEALERSHIP AND THEY SAID THE TRANSMISSION FAILED THEIR TEST AND THEY WOULD REPAIR IT. I LEFT THE CAR WITH THEM FOR SEVERAL DAYS AND WHEN I CAME TO PICK IT UP THEY SAID IT HAD PASSED THEIR TEST THIS TIME AND THEY WOULD NOT REPAIR THE TRANSMISSION. THE EMPLOYEE THAT HAD TOLD ME THEY WOULD FIX MY CAR WAS NO LONGER WITH THEM. I AM NOT SURE OF THE EXACT DATES WHEN THE CAR STALLED ALMOST CAUSING AN ACCIDENT SO I WILL GIVE YOU MY BEST ESTIMATE ON YOUR FORM. AS AN INDIVIDUAL, I OBVIOUSLY HAVE NO POWER TO REQUIRE FORD TO DO WHAT IS RIGHT AND FIX MY CAR. YOU ARE THE ONLY ENTITY WITH THIS POWER. WON?T YOU PLEASE REQUIRE FORD MOTOR COMPANY TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED? THANK YOU FOR YOUR ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.

WITHOUT EARNING, THIS ELECTRIC VEHICLE'S POWER SYSTEMS DIE, EVEN IF FULLY CHARGED. THE CAR IS LEFT INOPERABLE. A ENGINE LIGHT "STOP SAFELY NOW" APPEARS AND THE CAR CAN'T MOVE. VERY DANGEROUS IF IT HAPPENS IN MOVING TRAFFIC. *TR

TRANSMISSION GRINDS AND SHUDDERS STARTING FROM 0 MPH, INTO SECOND GEAR, AND ALSO SOMETIMES INTO THIRD GEAR. THIS IS NOT A SAFE TRANSMISSION.. THE PROBLEM IS ONLY GETTING WORSE, AND I CAN'T IMAGINE WHAT THE TRANSMISSION WILL FEEL AND SOUND LIKE AT 2,000 MILES.. *TR

I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYING. DEALERSHIP IS INSTALLING NEW WIPER MOTORS AS I WRITE THIS... 3) MOLDING ON BOTH REAR DOORS AT TOP OF WINDOW KEEP FALLING DOWN, ALSO BEING REPAIRED NOW. 4) CAR DROPS RIMS WHEN AT A STOP AND ALMOST KILLS THE ENGINE..... 5) CAR HESITATES WHEN ACCELERATOR IS PRESSED, THEN JERKS FORWARD. I DRIVE THIS CAR VERY CONSERVATIVELY , LIKE AN OLD MAN, I TAKE GREAT CARE OF ALL MY CARS. I AM VERY DISAPPOINTED IN THIS PURCHASE! I'VE OWNED FORDS FOR 25 YEARS AND THE QUALITY IS GREATLY GOING DOWN. LOOKS LIKE I'LL HAVE TO FILE ANOTHER LEMON LAW SUITE AGAINST FORD....I DID WIN MY FIRST SUITE IN 2010 ON A NEW FORD RANGER! *TR

THIS VEHICLE HAS DRIVEN ERRATICALLY SINCE I PICKED UP THE CAR AT THE END OF MARCH 2014. THE VEHICLE SOMETIMES IDLES ROUGH ESPECIALLY WHEN ENGINE IS COLD. THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND IS NOT SMOOTH. IT DRIVES VERY JERKY AND SOMETIMES FEELS LIKE IT IS BOUNCING AT LOW SPEEDS. CAR WILL LURCH FORWARD OR BACKWARD AFTER STOPPING, WHICH IS A SAFETY ISSUE AT STOP LIGHTS/SIGNS AND IN PARKING LOTS. I LOVE THE DESIGN, BUT I AM SO DISAPPOINTED. I HAD MY PRIOR CAR FOR 14 YEARS AND NOW I FEEL I AM STUCK WITH THIS ONE FOR 14 YEARS. IT MAKES ME VERY UPSET TO THINK ABOUT IT AFTER SAVING FOR SO LONG TO BUY A NEW CAR. THE DEALER TELLS ME NOTHING IS WRONG. I'M EMBARRASSED TO HAVE A PASSENGER FOR FEAR THEY WILL THINK I AM SUCH A POOR DRIVER. THE CAR BOGS AND FEELS LIKE IT IS BEING HELD BACK BETWEEN 35-45 MPH WHEN IT SHOULD BE SHIFTING. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON THE INTERNET AND FORD SHOULD RECALL THESE CARS AND FIX THE TRANSMISSIONS. *TR

THE TRANSMISSION SPUTTERS WHEN TAKING OFF FROM A DEAD STOP. AT A CONSTANT SPEED THE CAR SHIFTS INTO A HIGHER OR LOWER GEAR. NOISES ARE MADE GRINDING NOISES WHEN CHANGING FROM 1-2-3 GEARS. *TR

THE CAR'S TRANSMISSION HAS ACTED UP ALMOST SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. THIS WAS MY VERY FIRST BRAND NEW CAR AND WAS UNAWARE OF THE CAR SOUNDS AND HOW IT FEELS WHEN DRIVING IT. HOWEVER, A PROBLEM IN THE TRANSMISSION STARTED GETTING MORE NOTICEABLE AS TIME PASSED BY, SUDDENLY IT WOULD SLIP AND HESITATE AT LOW SPEEDS. I COULDN'T BELIEVE IT SINCE I'VE HAD THE CAR FOR ONLY A FEW MONTHS. I RECENTLY TOOK IT TO THE FORD DEALERSHIP AND ALL THEY DID WAS REPROGRAM THE COMPUTER AND GATHER INFORMATION FOR THE FORD MANUFACTURER. NOW THE CAR IS EVEN WORSE THAN BEFORE AND DOING THINGS IT DID NOT DO BEFORE I TOOK IT IN. I WANT THE FORD MANUFACTURER TO BUY BACK THIS VEHICLE; I DON'T FEEL SECURE IN IT ANYMORE AND I DON'T CONSIDER IT A RELIABLE WAY OF TRANSPORTATION ANYMORE. I'M STRONGLY CONSIDERING NOT TO GO FOR ANOTHER FORD VEHICLE EVER AGAIN, I'D RATHER GO WITH OTHER MAKES AND MODELS. MY EXPERIENCE WITH FORD HAD BEEN BAD, I HAD THIS CAR FOR ONLY A YEAR AND ONLY 11,000 MILES AND I'M ALREADY DEALING WITH THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

I HAVE THE SAME ISSUE AS EVERYONE ELSE WITH THE STUTTERING SHIFTING. I COMPLAINED ABOUT IT WITHIN A DAY OF FIRST PURCHASING THE VEHICLE AND WAS TOLD THAT IS HOW THE CAR IS SUPPOSED TO SHIFT, THEY WOULD NOT EVEN LOOK AT IT. I WAS TOLD THAT I JUST HAVE TO ACCELERATE THROUGH IT. I HAVE LEARNED NOT TO PUT MYSELF IN A POSITION WHERE THIS MAY THREATEN AN ACCIDENT FOR ME BUT IT IS STILL A HUGE SAFETY CONCERN WHERE I HAVE TO CONSTANTLY THINK ABOUT HOW THE VEHICLE WILL PERFORM PULLING OUT INTO TRAFFIC AND TYPICALLY WAIT FOR A LARGER OPENING JUST IN CASE THE CAR WANTS TO ACT UP. *TR

TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT(3/31/2014). IT HESITATES FROM A DEAD STOP OR IN MOTION, SHUTTERS WHEN ACCELERATING FROM A STOP. SLIPS OUT OF GEAR FROM A DEAD STOP OR IN MOTION. AFTER I BROUGHT IT IN FOR A RECALL (1/18/2017) IT NOW SLIPS OUT OF GEAR AND DEALER SAYS IT NEEDS A NEW CLUTCH FOR $2,000 WHEN IT DID NOT HAVE THAT ISSUE BEFORE THE RECALL. I DRIVE 95% HIGHWAY. CAR HAS 76,000 MILES ON IT. IT'S AN AUTOMATIC. I'VE HAD MULTIPLE CARS WITH AUTOMATIC TRANSMISSIONS IN THEM AND THEY HAD OVER 200,000 MILES ON THEM WITH NO ISSUES. I BELIEVE THIS TRANSMISSION IS DEFECTIVE AND FORD NEEDS TO REPLACE IT. I HAVE BROUGHT THE CAR IN SEVERAL TIMES BEGINNING WITH THE FIRST WEEK I HAD IT WITH TRANSMISSION PROBLEMS. IT WOULD HAVE BEEN IN A LOT MORE BUT THEY STATED THIS IS NORMAL. I NOW HAVE A CAR I CAN'T DRIVE NOR HAVE $2,000 TO FIX IT. I TAKE VERY GOOD CARE OF MY CARS AND EXPECTED THIS TO LAST LONGER THAN 3 YEARS BEFORE A MAJOR REPAIR. NOW WITH THIS KNOWN ISSUE, MY $30,000 VEHICLE THAT I PAID FOR ONLY 3 YEARS AGO IS ONLY WORTH ABOUT $6,000 ON A TRADE IN. I STILL OWE $12,000 ON IT. HOW IS THIS NORMAL OR FAIR. REPAIRING A DEFECTIVE TRANSMISSION IS NOT A SOLUTION SINCE IT WILL FAIL AGAIN. IT NEEDS TO BE REPLACED. IS IT TRUE THAT FORD KNEW ABOUT THESE DEFECTIVE TRANSMISSIONS YET STILL INSTALLED THEM? THIS IS NOT FAIR TO US AS CONSUMERS TO KNOWINGLY BE SOLD A DEFECTIVE UNSAFE VEHICLE. PLEASE CONSIDER PLACING A RECALL ON THESE VEHICLES AS THEY ARE UNSAFE TO DRIVE IN THEIR CURRENT CONDITION.

FORD FOCUS ST '14 : ON STARTUP THE ENGINE REVS TO 1500 THEN DOWN TO <500RPM AND ALMOST STALLS. IN ADDITION, SOMETIMES WHILE DRIVING, IF THE CLUTCH IS DEPRESSED THE ENGINE REVS WILL RAPIDLY DECREASE TO THIS NEAR STALL POINT CAUSING LOTS OF ENGINE SHUTTER. THERE IS A TSB (13-9-7) RELEASED, BUT THE ENGINE IS THROWING 0 CODES WHEN THE ENGINE SHUTTER HAPPENS. *TT

WHEN MOVING FROM A COMPLETE STOP OR ROLLING SLOWLY THE CAR SHAKES, MAKES GRINDING NOISES; VEHICLE HESITATES AND VIBRATES ALSO THE TRANSMISSION DOES NOT SHIFTING PROPERLY. I AM WORRIED WHEN I TRY TO MERGE ONTO A HIGHWAY FROM A SIDE ROAD, WHAT IS THIS CAR GOING TO DO. IS IT GOING TO THROW ITS FIT AND HESITATE AND SHAKE OR IS IT GOING TO MOVE SOMEWHAT SMOOTHLY. I NEVER KNOW HOW THE CAR WILL ACT. I DO NOT BELIEVE THIS IS VERY SAFE THAT THIS CAR HESITATES. MOVING FROM A STOP SIGN OR STOPLIGHT OKAY (IRRITATING) BUT TRYING TO MERGE OUT INTO TRAFFIC NOT SO WELL (DEADLY EVEN). FORD SAYS IT?S WITHIN SPECS AND OKAY BOTH AT THEIR DEALERSHIP AND FORD CUSTOMER SERVICE. FORD CUSTOMER SERVICE SAYS IT?S NORMAL TO HAVE SOME HESITATION AND SHAKING TO ME DOESN'T?T SEEM RIGHT. THE DEALERSHIP SAYS IT AN ONGOING PROBLEM FORD WON'T DEAL WITH. I CAN'T EVEN GET RID OF MY CAR AS I TRY TO TRADE IT IN AND I GET LAUGHED AT BY OTHER DEALERS. WHAT CAN BE DONE? *JS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

WHEN I ACCELERATE THE CAR SHAKES BECAUSE THE TRANSMISSION DOES NOT WANT TO SHIFT. I UNDERSTAND IT IS A DUEL CLUTCH SYSTEM BUT IT SHOULDN'T SHAKE THE WHOLE CARE AND HESITATE TO SHIFT. I HAVE TAKEN THE CAR BACK NUMEROUS TIMES AND THEY SAID THEY FIXED THE PROBLEM BUT A DAY LATER THE PROBLEM COMES BACK. NOW THERE IS A GRINDING NOISE I HEAR ALL THE TIME WHEN I'M DRIVING. I ALSO FILED A LEMON LAW AND THEY SAID IT DOES NOT MEET THE LEMON LAW STANDARDS ACCORDING TO MY STATE. I'M GOING TO TAKE IT IN AGAIN FOR THE FOURTH TIME SO THEY CAN "FIX" THE PROBLEM AND IF THEY DON'T THEN I'LL FILE ANOTHER LEMON LAW!!! *TR

THE CAR STUMBLES AND HESITATES ON TAKE OFF, WHEN TURNING CORNERS THERE IS A NOISE WHEN ACCELERATING AND WHEN TURNING CORNERS IT STUMBLES AND HESITATES. *TR

ON SEVERAL OCCASIONS (WHILE PULLING INTO TRAFFIC). FROM A STOP THE TRANSMISSION REVS BUT CAR WILL NOT ACCELERATE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER SO SHE WOULD HAVE A SAFE RELIABLE VEHICLE TO DRIVE TO SCHOOL. A TRANSMISSION CAUSING A LOSS OF ACCELERATION WHILE IN NORMAL DRIVING CONDITIONS IS NOT SAFE OR RELIABLE. *TR

I STARTED HEARING A WEIRD NOISE FROM THE FRONT END OF MY CAR. IT'S LIKE A GRINDING NOISE...SOUNDS LIKE ALUMINUM CANS BEING CRUSHED. DOESN'T MATTER WHERE I DRIVE IT, FLAT SURFACE OR UPHILL IT MAKES THE SAME NOISE.THIS HAPPENS BETWEEN 18 TO 21 MPH. ALSO, AFTER I MAKE A FULL STOP IT WOULD SKID, SOMETIMES SHAKES EVEN JUST A LITTLE TAP ON THE GAS PEDAL. IT'S DANGEROUS ENOUGH THAT I ALMOST HIT A CAR IN FRONT OF ME. DRIVING ON THE FREEWAY; SOMETIMES IT LOSSES POWER / WON'T ACCELERATE. THE CAR CAN'T KEEP 55 MPH IT GOES SLOWER UNTIL IT REACHES 48 MPH. I DON'T FEEL SAFE DRIVING THE CAR. *TR

I PURCHASED THIS CAR NEW AND THE TRANSMISSION HAS HAD ISSUES FROM DAY ONE. TRANSMISSION CHATTERS, SURGES, AND JUMPS OUT OF GEAR AND THEN BANGS BACK IN SITTING STILL OR DRIVING. THE VEHICLE ONLY HAS 21K MILES ON IT. THEY HAVE DONE NUMEROUS UPDATES TO MAKE THEM WORK PROPERLY AND THEY STILL DON'T WORK. I AM 61 YEARS OLD AND HAVE BEEN A CAR ENTHUSIAST MY WHOLE LIFE AND THIS IS THE MOST DANGEROUS TRANSMISSION I'VE EVER OWNED. I HAD TOLD FORD SERVICE 6 MONTHS AFTER I OWNED IT THAT THIS TRANSMISSION SHOULD HAVE NEVER BEEN PUT IN A PRODUCTION CAR. OF COURSE NOBODY CARES, EVERYBODY GOT THERE MONEY NOW. IT'S A SHAME PEOPLE HAVE TO DIE TO FIX A PROBLEM THAT EVERYONE THAT OWNS ONE AND INCLUDING FORD ALREADY KNOWS EXISTS.

TWO WEEKS AFTER I BOUGHT THIS CAR I NOTICED IT JUMPS AND STUTTERS FEELS LIKE THE EMERGENCY BRAKE IS ON WHEN TAKING OFF. AFTER BEING IN THE SHOP TWICE AND HAVING THE CLUTCHES REPLACED IT HAS NOW STARTED DOING IT AGAIN AND IT HAS ONLY BEEN A WEEK. ITS REALLY SCARY WHEN YOU ARE DRIVING DOWN THE ROAD AND NEED TO GO AND THE CAR WONT GO BECAUSE THE TRANSMISSION. *TR

MY FORD FOCUS (2014) SHUTS OFF AT IDLE. I HAVE TAKEN THE CAR TO GET FIXED TWICE. NOW THE DEALER HAS HAD MY CAR FOR A WEEK AND THEY ARE STILL TRYING TO FIND OUT WHAT THE PROBLEM IS. ALSO I HAVE FOUND ON THE ST FORMS THAT THERE IS A LOT OF FORD ST OWNERS WITH THE SAME PROBLEM. *TR

I SLOWED DOWN TO MAKE A LEFT TURN ACROSS A TRAFFIC LANE AND THE TRANSMISSION WOULD NOT WORK. IT FINALLY KICKED IN AND I BARELY MISSED BEING STRUCK BY AN ONCOMING CAR THOUGH I HAD PLENTY OF SPACE ORIGINALLY. THESE VEHICLES ARE DANGEROUS AS THE TRANSMISSION IS UNPREDICTABLE. I HAVE REPEATEDLY HAD SIMILAR ISSUES SINCE THIS TIME BUT FORD TELLS ME THIS IS 'NORMAL' BEHAVIOR. SOMEONE IS GOING TO GET KILLED IN THESE CARS. DO YOUR JOB AND MAKE FORD FIX THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A RED LIGHT AT 4 MPH, THE VEHICLE JERKED FORWARD AS THE CLUTCH SLIPPED. THE VEHICLE WAS TAKEN TO RAMSEY FORD LOCATED AT 1233 TELEGRAPH RD, RISING SUN, MD 21911 WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO RAMSEY FORD EACH TIME, GIVEN THE SAME DIAGNOSIS, AND GIVEN THE SAME REPAIRS. THE FAILURE THEN RECURRED A THIRD TIME AND THE VEHICLE WAS TAKEN TO A DEALER LOCATED AT 1701 BELAIR RD, BEL AIR, MD 21014, WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD AGAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I BOUGHT THIS CAR BRAND NEW ON MARCH 10, 2014. ABOUT A WEEK AFTER HAVING IT I NOTICED WHEN I ACCELERATE IT GETS VERY JERKY AND THE RPMS SHOOT UP HIGHER THAN I'VE EVER SEEN IN ANOTHER CAR. THERE IS ALSO A GRINDING SOUND WHEN I AM ACCELERATING AND SOMETIMES EVEN WHEN I AM JUST DRIVING. I AM VERY CONCERNED, AND I AM TAKING IT BACK TO THE DEALERSHIP THIS AFTERNOON. *TR

WHEN MAKING TURNS, DRIVING UPHILL OR ACCELERATING, THE CAR MAKES A GRINDING NOISE. I ALSO NOTICED MY CAR JOLTING FORWARD AT TIMES OR MAKING A SOUND LIKE I'M STUCK IN GEAR WHILE DRIVING. I CALLED THE DEALERSHIP AND THEY SAID IT WAS THE CLUTCHES SLIPPING. AFTER THE FIX, MY ( I BELIEVE MY TRANSMISSION) CAR IS STILL JUMPING. THIS HAS SERIOUS REPERCUSSIONS, ESPECIALLY IN TRAFFIC WHEN IT IS STOP AND GO. WHEN IN TRAFFIC, MY CAR HAS JOLTED FORWARD CAUSING ME TO STOP AT FAR DISTANCES FROM THE CAR IN FRONT OF ME IN CASE IT HAPPENS. *TR

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHUTTERS ON ACCELERATION. *SMD *JS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED WHILE THE CLUTCH WAS ENGAGED AND WHILE THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND ENGAGING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE OCCURRED FOUR TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 11/21/14*CN THE CONSUMER ALSO EXPERIENCED A TRANSMISSION SHIFTING PROBLEM. UPDATED 01/08/15

VEHICLE HAS CONSTANT ROUGH IDLING AND SURGING. HAS NOW ESCALATED TO FREQUENT STALLING IN HIGHWAY AND CITY DRIVING. STALLS WHILE STOPPED AT RED LIGHTS AND SIMPLY DOWN SHIFTING. OCCURS MOSTLY WHILE AT NORMAL OPERATING TEMPERATURE. FORD TECHNICIANS ARE AWARE OF THE ISSUE AND RESOLUTION BUT REFUSE TO REPAIR TSB HARNESS BECAUSE NO FAILURE CODE IS RECEIVED AND FORD CORPORATE WILL NOT APPROVE REPAIR WITHOUT A CODE. STALLS HAVE OCCURRED ON REGULAR BASIS WITH FAMILY IN CAR AND ON THE HIGHWAY AND OUR SAFETY HAS BEEN COMPROMISED. THIS ISSUE NEEDS TO BE INVESTIGATED AS I AM NOT THE ONLY FORD FOCUS ST OWNER HAVING THIS ISSUE CLEARLY VISIBLE IN ALL THE FORUMS. *TR

WHEN STOPPED UPON ACCELERATION THE CLUTCH SLIPS/CHATTER OCCURS ESPECIALLY WHEN ENGINE/DRIVETRAIN WARM. PROBLEM BECOMES WORSE IN WARMER WEATHER AND MORE CONSISTENT.

BETWEEN FIRST AND SECOND THE GEAR THE CAR SHUDDERS WHILE TRYING TO SHIFT RESULTING IN LOSS OF POWER, NO ACCELERATION CONTROL, AND DISCOMFORT. THIS IS A MAJOR SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THEY CONTINUE TO SAY THAT IT IS SUPPOSED TO BE LIKE THAT BUT DID NOT INFORM ME WHEN I PURCHASED THE VEHICLE THAT IT WOULD DO THIS.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER ATTEMPTING TO DRIVE, THE VEHICLE REACHED FIRST AND SECOND GEAR, STALLED, BUT CONTINUED TO ROLL. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING AND FELT UNSAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 40.

I BOUGHT MY CAR NEW BACK IN FEBURARY 2014. IT DOES ALL KINDS OF THINGS!! IT DOES NOT SHIFT RIGHT. IT JERKS, SLIPS, REVS HIGH. IF YOU NEED TO ACCELERATE IT DOESN'T EVER GEAR DOWN CORRECTLY, EITHER TOO MUCH OR NOT ENOUGH. IT HAS COMPLETELY STALLED AT INTERSECTIONS AND WOULD NOT MOVE. IT WOULD NOT EVEN REV UP. I HAD TO HAVE IT TOWED. IT HAS ACCELERATED INTO TRAFFIC AT A RED LIGHT, TWICE!! AND EACH TIME DID NOT HAVE BRAKES. MY CHILDREN WERE IN THE CAR AND IT WAS A NEAR MISS. MY CHILDREN COULD HAVE BEEN KILLED!! I HAVE HAD IT AT MY FORD DEALERSHIP 5 TIMES!!! YES 5 TIMES!!! EACH TIME IT RUNS FINE AND DOES NOT DO ANYTHING WRONG WHILE THEY ARE CHECKING IT OUT. THE MANAGER OF THE SERVICE DEPT STATES IT IS LIKE A SMARTPHONE AND ONCE YOU CUT IT OFF IT RESETS SO THIS IS PROBABLY WHY THEY CAN'T FIND ANYTHING WRONG WITH IT BY THE TIME THEY GET TO IT. I DO NOT FEEL SAFE DRIVING THIS CAR. BUT IT IS MY ONLY CAR. I DON'T KNOW WHAT TO DO. MY DEALERSHIP STATE THEY CANNOT DO ANYTHING. HELP!!!!!!!!!!!!!!!!!!!!!!!!! *TR