2016 Ford Focus Complaint Log

The contact called on behalf of his girlfriend, who owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the contact became aware that the steering wheel was extremely loose. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.

Transmission shuddering, slipping

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving approximately 50 MPH, the vehicle failed to accelerate as intended. The contact stated that the message "Transmission Overheating" was displayed. The vehicle was pulled over to the side of the road and then towed to a dealer to be diagnosed. The vehicle was diagnosed with internal clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed the dealer, who diagnosed a failure with the Remote Function Actuator (RFA) module. The vehicle was not repaired due to a lack of available parts. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

The contact's son owns a 2016 Ford Focus. The contact stated that while at a stop, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact then stated that while his son was driving at an undisclosed speed, the message "Transmission Hot - Wait 5 Mins" was displayed on the instrument panel. The contact's son followed the instruction; however, the warning light returned soon after restart the vehicle. Due to the failure, the vehicle was towed to the residence. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,420.

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35-40 MPH, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle had performed as designed. The vehicle later failed to reverse while the transmission was shifted to reverse(R). The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the RPM continued to increase, prompting the contact to immediately turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, resulting in damages to the transmission. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 51,000.

I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back

Several clutch repairs have been needed and ford is refusing to fix it.

Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$

Notes from the Ford dealer: Oil pump belt tensioner failed causing oil pump belt to slip and starve engine for oil. Turbo was also starved of oil. Long block and turbo were replaced. This seems to be the same issue that is included in a current recall but it does not extend to all affected vehicles. Reference NHTSA# 23V905. Ford recall 23S64.

My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and while idling. The contact was able to pull over to the side of the road. The vehicle failed to restart and had to be towed several times. The contact stated while driving 70-75 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with oil pump and fuse failure. The manufacturer was notified of the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included in the recall. The contact was charged a fee for the repair. The vehicle was not yet repaired. The failure mileage was approximately 10,000.

Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.

The transmission (powertrain) on my 2016 Ford Focus SE (VIN: [XXX] ) has had persistent issues since shortly after I purchased the car in April 2022. It has not completely failed yet, but the symptoms — including shuddering, slipping, jerking, and hesitation when accelerating or shifting — have worsened over time. It uses a dual-clutch transmission with no dipstick, making it difficult to properly monitor or service. The vehicle is in my possession and available for inspection upon request. Due to the unpredictable and unsafe driving behavior, I have stopped driving the vehicle altogether and have not driven it in over a month. The car hesitates when shifting, especially at stop signs or when merging into traffic, creating serious safety concerns for myself and others. The issue has been reproduced multiple times and addressed at the CarMax dealership in Tinley Park, IL, where I bought the car. However, their repairs were only temporary, and the problem returned. Because the car is now outside of their warranty period, they refuse to inspect it without charging a diagnostic fee. I also contacted Ford Customer Service, but was told that since there is no current recall, I would need to pay out of pocket and that no assistance could be offered. There were no warning lights or messages at the start of the issue, which began within 60–90 days of ownership. The transmission symptoms have been present ever since, and have progressively worsened. This is clearly part of a wider transmission issue with the 2016 Focus, as supported by numerous consumer complaints and lawsuits. I urge NHTSA to investigate and take appropriate action, including consideration of a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Additionally, the contact stated that the transmission was difficult to shift into reverse(R). The contact stated that the transmission was also slipping out of gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shift actuator needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 111,700.

My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered unexpectedly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with dual clutch failure. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with transmission failure. The vehicle was taken to the local dealer, where it was confirmed that the failure was with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 19N08. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 107,000.

2016—2022 Ford EcoSport and Focus 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was repaired under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The recall repair was completed in 2018 for a driveshaft failure. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed for a possible drive-shaft failure. The local dealer performed other unknown repairs under warranty; however, the recall repair was not performed a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Ford recall 14M02 for transmission control module (TCM) does not cover parts and labor required to fix additional equipment problems created by a faulty TCM such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The TCM is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.

I was driving the speed limit at 65 MPH down a steep hill, I felt something "drop" and then the oil lamp and "Engine Fault Error" displayed. I was unable to drive faster than 30 mph. I was fortunate that no one was following close behind. I had to put on my hazards and drive half a mile more to find a safe place to pull off the road. I had to have my vehicle towed 60 miles to the nearest mechanic. I was informed that the problem was related to a known recall, but there are no parts to fix the problem and it will be months until they do. My vehicle cannot be driven and is sitting at the dealership until it can be repaired and they cannot tell me when that will be.

The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.

TCM FAILURE, AND B CLUTCH GOING BAD, AND FORD SERVICE TEAM TELLING ME THAT THE A CLUTCH COULD NEED TO BE REPLACED TOO. YEARS 2012-2016 ARE COVERED UNDER RECALL BUT ONLY CERTAIN MODELS WITH THE DUAL CLUTCH TRANSMISSION AND ONES BUILT PREVIOUS TO NOV 2015. I can get documentation of the service done. This is an ongoing issues with many ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? Do the research, I am not the only one. Give me a day and I will have the report back from Tony Benton Ford in Grand Rapids MI.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.

My dual clutch PowerShift transmission (DPS6) has experienced the common failure. High rpm’s and failure to shift properly, with no reverse gear at all anymore or overdrive. I was traveling at 65 mph and nearly crashed because of this.

My car is has engine hesitation and runs rough. I have a recall call letter and the Ford dealership Ken Grody Carlsbad, Ca refused to fix the recall because it is not giving the code but I’m having issues with it.

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving on the expressway at approximately 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The driver turned on the hazard lights. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the oil pump belt had failed. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 102,987.

While driving my car started skipping from first to second gear and then lowering acceleration. When at a complete stop car would not accelerate and just revs through first and second gear making a pinging clicking sound. Brought to dealership to be told codes p0702 and code p0734 were reading. I've had the car one year and has been maintained. Before I got the diagnosis I drove to the dealership there was no lights on even though there was the issue and then right as I pulled in the transmission light check came on. This problem has been confirmed by Ford dealership from transmission and engine diagnostic. Not being able to accelerate at a green light put my safety at risk.

The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.

The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test showed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 96,000.

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner assembly and oil pump drive belt, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.

Stearing went out and car would not start after filling tank with gas

Kept getting my check engine light is says something about bleed up pressure in the fuel tank which when driving my throttle is not as responsive and when I fill up from Empty I have to give it some gas in. Order to start and would sit at the red light or a stop sign with the clutch pressed in and it would sputter and stall which I would have to give it gas to restart the car

See attached document for complaint.

Transmission control unit (module) has caused the vehicle to randomly rev the RPM. Causes vehicle to hard shift and delayed shifting. Check engine light came on and produced code P07A3. There is a recall for Ford Focus years 2012 -2018 but my vehicles VIN was not attached to this recall. My vehicle has all the same symptoms as the recalled vehicles. The vehicle is not drivable in this condition. It may cause the car to not stop or accelerate into another vehicle. It may also cause more damage to other components. I have 20+ years of mechanical background and have looked the vehicle over myself.

The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.

The contact owns a 2016 Ford Focus. The contact stated that while driving 45 MPH, the gear shifter shifted into park(P) independently. The contact pulled over and shifted back to drive(D). In addition, while driving up or down hill, the overheating warning light illuminated, and the vehicle stalled. The contact pulled over and waited for the engine to cool down; however, the failure recurred after driving a short distance. The failure occurred on four separate occasions. The failure became progressively worse, and the vehicle was no longer being driven. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated that after shifting the gear shifter out of park(P) to drive(D) and attempting to accelerate, the engine revved up, but the vehicle failed to exceed 1 MPH. The contact shifted into reverse(R), but the vehicle failed to move. The vehicle was towed to the residence and then was later towed to AAMCO, where the mechanic diagnosed the vehicle with transmission failure. The vehicle was not repaired at AAMCO and was towed to the dealer for assistance. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 133,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, there was a loud bagging sound that became worse while the brake pedal was depressed. In addition, the contact stated that white smoke was coming from the engine compartment. The vehicle was towed to the dealer where it was diagnosed with water pump and serpentine belt failure. The contact was informed that the serpentine belt and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 136,000.

Engine is misfiring, lack of power, stallign out, barely made it home could of been a really bad accident.now engine is still running terrible, throwing multiple codes and blowing white smoke which we all know is a head gasket issue.

I was waiting at a redlight for it to turn green. The light turned green and I pressed on the accelerator pedal, the vehicle started rolling backwards while the vehicle was in drive. I had to turn the vehicle off in the roadway, I cranked the vehicle back and was able to move it before it told me “transmission overheat”. The dealer said that it was the clutch that went out.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was shifting rough. The contact pulled over and turned off the vehicle. While restarting the vehicle, the check engine and several other unknown warning lights illuminated. The "Transmission Overheating, Stop Safely" message was displayed while driving. The contact pulled over again and turned off the vehicle. The vehicle failed to restart immediately and was started on the third attempt. The contact drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the RPMs would rev to a high level. The contact also stated that the vehicle would fail to start due to the gear shifter not recognizing the vehicle in park(P). The contact would move the gear shifter back and forth until the vehicle was recognized in park(P). The contact stated that both the check engine and transmission hot warning messages had appeared on the instrument panel. The vehicle was taken to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 128,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning illuminated. The vehicle was towed to the dealer where it was diagnosed that the clutch actuator had failed and needed to be repaired to verify if the transmission might have failed. The contact stated that the dealer provided the contact with the following error DTC codes: P0704, P2701, and P0805 after the vehicle had been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.