2016 Ford Focus Complaint Log

Check engine light P1450 fuel system vacuum. So many complaints of the same issue of the vehicle stalling and shuddering. The dealership refuses to even look at my vehicle. This is a serious safety concern. Someone needs to intervene because there are too many of us now driving dangerous vehicles because their parts don’t work properly and the dealerships are telling us there’s nothing they can do. UNACCEPTABLE Additionally, my clutch assembly WAS recalled but the dealership must have reported my vehicle fixed because the recall is no longer showing up. THIS IS FALSE! They NEVER FIXED IT! It has never actually been fixed even though I have taken it in easily 10 times.

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to the dealer and was diagnosed with a defective clutch module. The contact was provided an estimate for the repair and was later referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 100,000.

I am experiencing two significant issues with my 2016 Ford Focus, both of which closely match known recall problems documented for this model and year. However, my vehicle’s VIN does not currently show an active recall, and Ford has not covered the repairs. Canister Purge Valve (Error Code P1450): The canister purge valve in my vehicle is malfunctioning, leading to rough idling, poor fuel economy, and difficulties starting the engine. This issue also triggered the check engine light. My research shows that similar problems were included in a Ford recall for the 2016 Ford Focus, where a defective purge valve could cause stalling and inaccurate fuel readings. Despite these similarities, my VIN is not covered under this recall. Transmission Control Module (TCM) Issues: My vehicle also has transmission performance problems linked to the Transmission Control Module (TCM), causing hard shifting, irregular transmission behavior, and occasional failure to engage properly. The TCM issues are well-documented among 2016 Ford Focus vehicles, some of which were included in recalls and extended warranty programs, but my vehicle is excluded from this coverage. Given that these issues directly impact the vehicle's drivability and safety, I am requesting an investigation into why vehicles with similar symptoms are not covered by these recalls. These issues pose potential safety risks, including sudden stalling and compromised transmission performance. Thank you for your attention to this matter.

The contact owns a 2016 Ford Focus. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: 14M02 as a possible cause for the failure. The contact was informed that the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,275.

The evap purge valve assembly failed. An engine warning lamp did appear. While driving down the interstate the incorrect fuel mixture caused the vehicle to stall while in motion with my wife, and at the time, [XXX] son were in vehicle. Although there was no accident, all power was lost and the vehicle had to maneuvered into the shoulder to prevent rear ending other vehicles. This was the 2nd time in 2 weeks. The vehicle was called into the Ford recall line, as there has been an open recall on the vehicle model and year. The ford recall line said the vehicle was not affected by the recall, and no recall repairs had been made the vehicle. The ford recall rep recommended to take the vehicle to a ford dealership. The vehicle has been inspected by a Ford dealership. The dealership confirmed the issue was the issue seen in previous recalls, but the dealership stated they could see a previous dealership had made the recall repaired (in contrast to the ford recall representative’s statement). So, the vehicle was either not repaired under either of the (2) active recalls (as stated by the ford dealership), or the recall fix to update the software and replace the evap purge valve is not effective, leaving the vehicle in an unsafe condition to operate. The rich mix of fuel caused by the failure has led to a clogged catalytic converter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and shuddered while turning. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

Faulty dual clutch. I only have 34000 miles on it. I shouldn't have this problem . Started 2 weeks ago .very rough shifting. Sometimes it won't shift at all.

The contact owns a 2016 Ford Focus. The contact stated that after coming to a complete stop, the vehicle began to jerk upon acceleration. The jerking persisted over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 30,000.

The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle began jerking and stalled. The check engine warning light was illuminated. There was an unknown red symbol displayed. The vehicle was taken to an independent mechanic, who determined that the transmission had failed. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the repair and opened a case and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to shift the gear shifter into reverse; however, the transmission failed to engage, and the vehicle shuddered. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,421.

Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.

The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.

At times will not go into reverse and shifts very hard. It will randomly shut off while driving and transmission overheating will pop up.

i know there is already a recall for other ford focuses with this same issue. my cpv is not working. the car breaks down every time i fuel and its a huge safety hazard as this happens far from my home usually and its very scary for me. i heard it can ruin my engine.

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.

The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the front-end shuddered and vibrated significantly. There was no warning light illuminated. The contact stated that the dealer had picked up the vehicle for the repair of Ford Campaign Number: 24N07; however, upon diagnosing the vehicle, the dealer informed the contact that the failure was not related to the Service Campaign, but instead to the transmission dual dry clutch. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to the failure listed in NHTSA Campaign Number: 18V845000 (Power Train). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in the recall. The failure mileage was approximately 85,500.

(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.

The malfunction light came on in my car I had a mechanic check the code that came up and he said it was the canister purge valve! Then I noticed whenever I put fuel in my car it was hard to start it would sputter and almost die !

Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.

The contact owns a 2016 Ford Focus. The contact stated that while driving at 45 MPH, the RPMs became drastically elevated, and the vehicle shut off unintendedly. The check engine warning light was illuminated. The contact pulled over, and the vehicle failed to restart. The vehicle was towed to the residence, and after three days the contact attempted to restart the vehicle, and the vehicle started without hesitation, and the check engine warning light was no longer illuminated. The vehicle was driven to the local dealer to be diagnosed; however, there was no cause for the failure found. The vehicle not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

Received code P090C and seen this was recalled

The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Clutch and both Actuators needed replacing at only 69,623 miles.

My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.

Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.

When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.

The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.

When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.