2016 Ford Focus Complaint Log

TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS

THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET

THE CAR STALLS WHEN I FILL UP THE GAS TANK. THE CAR ALSO LOOSE POWER AS IT TAKES OFF FROM A STOP AND HAS TO BE RESTARTED SEVERAL TIMES BEFORE IT RESTARTS WHICH THEN CAUSES THE BATTERY LIGHT, OIL LIGHT, AND CHECK ENGINE LIGHT TO COME ON INDICATING THAT SOMETHING IS WRONG. THE ACT LIKE IT WANTS TO STALL WHENEVER I COME TO A COMPLETE STOP IN TRAFFIC AND THIS IS A VERY STRESSFUL AND SOMETIMES HORRIFYING FEELING TRAVELING AT HIGHWAY SPEEDS AND DRIVING IN TRAFFIC JAMS IN THE NORTHERN VIRGINIA AREA. THIS PROBLEM STARTED ABOUT 5 MONTHS AGO. WITH 1.5 MILLION CUSTOMERS AND THEIR FAMILIES IN DANGER OF HAVING AN ACCIDENT FORD BUY BACK ALL OF THESE CARS BECAUSE THEY ARE TOO DANGEROUS TO DRIVE ON THE HIGHWAYS.. PLEASE ADVISE..

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK BATTERY, CHECK OIL AND CHECK ENGINE LIGHT ILLUMINATED DIRECTLY AFTER THE VEHICLE STALLED. IN THE DRIVE POSITION, THERE WAS A SUDDEN LOSS OF ACCELERATION. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WHEN THE VEHICLE'S FUEL LEVEL WAS BELOW A 1/2 TANK. OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA, VIRGINIA 22303 (703) 660-9000) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE TRANSMISSION SHUDDERED, SLIPPED, AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE NEVER STALLED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PLANET FORD (LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONICS IN THE TRANSMISSION FAILED AND A SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE STOPS AND THEN RE-ACCELERATES HER VEHICLE, THE CLUTCH LOSES POWER. WHEN DRIVING AT 60 MPH THE VEHICLE LOST POWER AND DROPPED TO 40 MPH BUT REGAINED POWER IN ABOUT 40 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER BEDFORD FORD LINCOLN (10050 IN-37, BEDFORD, IN 47421, (812) 279-8121) WHERE THEY ADJUSTED THE CLUTCH TO A 216 LEVEL OF RPMS. THE FAILURE RECURRED AND THE DEALER STATED THAT WHEN THE VEHICLE COMES BACK FOR SERVICE ON NOVEMBER 11, 2018, THE WOULD ADJUST THE CLUTCH TO A HIGHER RPM LEVEL. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.

DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle was shifting roughly. The contact pulled over, parked the vehicle, and restarted the vehicle after several attempts and operated as needed. The contact stated that the failure recurred several times. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) and clutch might have failed. The contact stated that the TCM was replaced three times however, the failure recurred. The vehicle was not repaired after the last failure. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 20,000.

ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.

2016 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD *TR

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE VEHICLE JERKED AND HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOSSY FORD (4570 MISSION BAY DR #4919, SAN DIEGO, CA 92109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (TRANSMISSION FAILURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND IS OUT OF WARRANTY.*DT CONSUMER HAS STATED VEHICLE HAS BEEN TAKEN IN FOR SERVICE SEVERAL TIMES.*JB*DT *TR

WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.

I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.

THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.

2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS

I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.

AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.

WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

POWERSHIFT TRANSMISSION STUTTERS AND SLIPS WHEN STARTING FROM A STOP AND WHEN SHIFTING UP TO 3RD GEAR. VERY UNSAFE WHEN MAKING TURNS IN HEAVY TRAFFIC. BEEN DOING THIS FOR MONTHS, JUST GOT AROUND TO COMPLAINING HERE. HAVE NOT TAKEN TO DEALER BECAUSE I AM NOW AWARE OF A WIDESPREAD PROBLEM.

CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate, the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer who replaced the clutch but the failure recurred. The vehicle was taken to the local dealer who informed her a clutch replacement was needed and the repairs were not covered. The vehicle was taken to an independent mechanic who informed her that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to another independent mechanic who informed her that the failure was due to the clutch. The contact called the manufacturer who informed her that the repairs were not covered and referred her to the NHTSA Hotline. The failure mileage was approximately 23,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.

DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB

EVERY TIME IT RAINS, I KEEP ON GETTING WATER INSIDE THE HEADLIGHTS NOW THE RIGHT SIDE DAYTIME RUNNING LAMPS ARE OUT, THE LEFT SIDE IS GOING OUT.THE DAYTIME RUNNING WENT OUT OCTOBER 12, 2018 THE HEADLIGHTS STARTED GETTING WATER INSIDE ABOUT 02-01-18. I HAD TO TAKE MY CAR FOR A FUEL PUMP MODULE THEY THAT IS UNDER WARRANTY FORD SAID THAT THE HEADLIGHTS ARE NOT COVERED. THERE ARE NO CRACKS IN THE HEADLIGHTS THE SERVICE WRITER SAID THAT THE SEALS MUST BE BAD TO ME THAT SOUNDS LIKE THEIR IS A DEFECT IN THE SEALS, THIS IS ALSO A SAFETY HAZARD CONSIDER MY CAR IS ONLY A 2016 2 YEARS OLD THIS SHOULD NOT BE HAPPENING.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS SHUTTERING AND STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED.THE CONTACT CALLED THE LOCAL DEALER BILL PIERRE FORD (11525 LAKE CITY WAY NE, SEATTLE, WA 98125, (866) 657-0775) WHERE A VOICE MAIL MESSAGE WAS LEFT BUT THEY FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,000. *DT*JB

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916) DUE TO ENGINE FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT WAS NINE MILES OVER THE WARRANTY COVERAGE MILEAGE LIMIT. THE DEALER SUGGESTED A COMPLETE REPLACEMENT OF THE ENGINE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC REPLACED THE ENGINE, WHICH ONLY LASTED ONE WEEK. THE MECHANIC REPLACED THE ENGINE WITH ANOTHER ONE, WHICH LASTED SEVERAL MONTHS BEFORE FAILING AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY STRANDED IN ANOTHER STATE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.

MY CAR IS NOT YET THREE YEARS OLD AND I HAVE HAD THE CLUTCH REPLACED TWICE. ON JULY 2, 2019, I WAS TOLD I NEEDED ANOTHER CLUTCH, WAITED ALL DAY FOR THE DEALERSHIP TO FIND A PART, ONLY TO BE TOLD THE NEXT DAY THAT I DIDN'T NEED A NEW CLUTCH. HOWEVER, MY CAR IS STILL MAKING THE RATTLING NOISE THAT HAS LED TO MY CLUTCH BEING REPLACED THE OTHER TWO TIMES. ON MY SECOND REPLACEMENT IN SEPTEMBER OF 2018, I WAS ENCOURAGED TO "UNLOAD" MY CAR AS SOON AS I COULD AS MY CLUTCH COULD NOT PERMANENTLY BE FIXED, AND THAT THEY COULD REPLACE IT, BUT THAT I WOULD BE BACK AGAIN IN 6 MONTHS. WHEN, IN JULY OF THIS YEAR, I WENT FROM NEEDING A NEW CLUTCH, TO SUDDENLY NOT, I ENDED UP WITH MY CAR BACK AT THE DEALERSHIP ON JULY 16, 2016 TO HAVE THEM TEST THE CLUTCH AGAIN. I ASKED THE SERVICE REP IF IT WAS TRUE THAT MY CLUTCH COULD NOT BE PERMANENTLY FIXED AND HE SAID THAT YES, UNFORTUNATELY THAT WAS TRUE. HE EXPLAINED TO ME THE DUAL CLUTCH AND SAID THAT IT WAS AN EXPERIMENT THAT WORKED IN THE FACTORY, BUT FAILED IN THE REAL WORLD. POSSIBLY, MOST CONCERNING TO ME, IS THAT THE CAR HAS TWICE, IN THE LAST COUPLE OF MONTHS, LURCHED FORWARD WITH THE CAR IN REVERSE. THE FIRST TIME IT HAPPENED, I WAS BACKING INTO MY GARAGE, AND MY CAR LURCHED FORWARD WHEN I PUSHED ON THE GAS WITH THE CAR IN REVERSE. I BARELY MISSED HITTING MY NEIGHBORS FENCE. THE SECOND TIME, I WAS ON MY PARKING SLAB. WHEN I WENT TO BACK UP, IT LURCHED FORWARD WITH THE CAR IN REVERSE. SINCE, ON MY MOST RECENT VISIT, THEY COULD NOT DUPLICATE THIS ACTION IN MY CAR THEY FIXED NOTHING. THEY ALSO, ONCE AGAIN DID NOT REPLACE THE CLUTCH, AND MY CAR IS STILL RATTLING. I'VE ALSO HAD THE TWO OTHER WARRANTY ISSUES WITH THIS CAR. I HAVE ALSO HAD THE BLOCK HEATER REPLACED, AND I HAD A LOSE BALL JOINT THAT NEEDED TO BE REPLACED. THE RATTLING AND SHUDDERING THAT I'VE EXPERIENCED ALWAYS HAPPENS WHEN ACCELERATING.

THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.

THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.

I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.

I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT

ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been occurring while driving from a complete stop. The vehicle was taken to the dealer, where the transmission clutch assembly was replaced approximately four times; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

The contact owns a 2016 Ford Focus. The contact stated that upon accelerating from a stop, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. Additionally, the forks were bent and replaced. The vehicle was repaired four times, but the failure recurred. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle and referred the contact to the NHTSA Hotline. The approximate failure mileage was 75,000.

CLUTCH STICKS TO FLOOR AND WILL NOT COME BACK UP. I EXPERIENCED THE ISSUE AFTER THE CAR HAD BEEN SITTING ALL NIGHT ON A VERY COLD WINTER NIGHT IN UPSTATE NY. I WENT TO PUT THE CAR IN GEAR AND PULL OUT OF MY APARTMENT, BUT THEN THE CAR STALLED. I PUSHED THE CLUTCH PEDAL TO THE GROUND AND TRIED TO TAKE IT OUT OF GEAR. I COULDN'T MOVE THE SHIFT LEVER. I LIFTED MY FOOT UP AND THE CLUTCH WAS STUCK TO THE FLOOR. I PULLED THE CLUTCH PEDAL BACK UP FORCEFULLY BY HAND SEVERAL TIMES WHILE TRYING TO GET THE CLUTCH TO WORK. EACH TIME IT STUCK TO THE FLOOR. HAD THE CAR TOWED TO THE DEALERSHIP ON A FLATBED. THEY HAD IT FOR A WEEK AND COULD NOT REPRODUCE THE ISSUE. I SUSPECT IT'S BECAUSE THE WEATHER HAD CONSIDERABLY WARMED UP WHILE IT WAS WITH THEM. SINCE THEY CAN'T REPRODUCE THE ISSUE THEY DECIDED NOT TO MAKE ANY REPAIRS. BOTTOM LINE IS THAT I'M SCARED THE CLUTCH WILL BECOME INOPERABLE WHILE DRIVING AND PREVENT ME FROM BEING ABLE TO SHIFT DURING A DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT