2018 Ford Focus Complaint Log

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact's son attempted to start the vehicle; however, the vehicle failed to start. On the second attempt, the vehicle started; however, the oil pressure warning light illuminated, and the vehicle shut off and failed to restart. The vehicle was towed to the dealer where it was diagnosed with belt corrosion that affected the engine. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

Confirmation from Ford dealership that 2018 Ford Focus has worn out clutch replaced at 57,547 miles. Clutch issue was causing delays in shifting, and consistent shuddering when accelerating from an idle position. Repair covered under 5-year 60,000-mile powertrain warranty. There is a recall on this same issue on the 2012-2016 models. At 68,488 miles (approximately 11 months from former repair) the vehicle is beginning to shudder once again when accelerating from an idle position. This issue causes safety concerns as vehicle does not properly accelerate from idle position when accessing new roadways and oncoming traffic. Ford service explained that powertrain parts are covered under 2-year 24,000-mile warranty, unless that repair was completed under the powertrain warranty. Next step in the process, is to retrieve a diagnostic to confirm the issue and submit to claim to Ford to ask if Ford will cover the repair under 2-year 24,000-mile warranty.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, displaying symptoms indicative of transmission failure. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 46,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue. The contact stated while her daughter was driving approximately 20 MPH, the vehicle lost motive power. The contact stated that her daughter stated that the check engine warning light and the low oil pressure warning light illuminated. The contact stated that her daughter was able to coast to the side of the road however, the vehicle was not accelerating while depressing the accelerator pedal. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Was driving and the low oil pressure light came on. pulled over as the engine stalled and would not restart. towed vehicle to an local shop. They confirmed belt material in engine oil and open recall. Called Ford and they have no parts and no direction on what to do until the recall is open. told it could be months until they have any information. towed vehicle out of the shop it was at and it is sitting . Ford is providing NO support until the recall is offically open however they have sent out pre notices and my car needs an engine.

On [XXX], I was driving to the Grocery store and didn't even drive 1/2 mile when I got a message on my dash that my transmission was over heating, while sitting at a traffic light. 28,000 miles on my Focus. I pulled into the parking lot that was there and shut the car off. I called AAA to have my car towed to MasterCare Automotive. Then I had to tow the car to Sunrise Ford 5435 US-1. Ste 1. Fort Pierce, FL 34982. Directions · (772) 461-6000. because they have the equipment to run the diagnostic on my vehicle. I received a call that they have to put a $1,300 sensor in my vehicle in order for them to do a diagnostic test. I called Ford to see if they had any help with the vehicle as I was never told that my warranty ran out in Jan 2024 nor did they offer me an extended warranty on the vehicle (which I would of purchased if I knew that my warranty expired. I was also told that more then likely would need a new transmission at over $5,000. A car that only had 28.000 miles on it shouldn't need a new transmission on it as I drive the speed limit and do not abuse my vehicle. The car that I was driving wasn't safe, if it had transmission problems, never warned about the transmission going right after the warranty ran out on the vehicle. I didn't even make it to the first transmission fluid change. Other then I receiving the message on my dashboard, I did not have any issues with the vehicle, no problems shifting the vehicle and no indications that the transmission was going to go out or I would of had my car in the shop to get my car repaired. Now I am left without a vehicle, no bus service and cannot afford to take a taxi or uber because I am disabled and don't make enough on Social Security to be able to afford these luxury of calling a cab or uber. I take car of my vehicle and have my mechanic go over my car twice a year when I have my oil changed. My records for my vehicle are at MasterCare in Port St Lucie. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The reverse transmission went out while driving, and the car has had routine maintenance. There were no warning lights or indicators and I am not able to drive my vehicle at this time.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, she heard an abnormal knocking sound emanating from the engine compartment. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the turbo booster. The vehicle was repaired, but the failure reoccurred. The vehicle was then towed to the dealer, who did not provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 45,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

I was driving and my check engine light came on. Immediately after the light hits vapors started coming out of my tail pipes and my car heating gauge goes to hot. I pull over turn the car off and wait for it to cool down and then I add some anti freeze 50/50 to the reservoir. It still had a lot of antifreeze in it so I basically topped it off to the do not fill past here line. I turn the car back on and go to drive off. The car won't go above 20 miles per hour and it immediately over heats again and there is still vapor coming out. I have it towed home and then I have it towed to the dealership where they informed me that the head gasket is cracked. The component is available for inspection upon request. I could no longer go above 20 mph in Las Vegas with heavy traffic someone could have easily hit me or caused a crash. I'm not sure how deadly a blown head gasket is but it's possible the engine could have exploded or worse it was confirmed by Gaudin Ford of Las Vegas. An Internet search shows that A LOT of others have had blown head gaskets with low miles also. My source was Reddit and car forums related to the Focus ST. Check engine light came on and then literally 1 second after that the vapors started. After letting the vehicle cool down I could no longer drive above 20 mph. It was like the car lost all of its power

See attached document for complaint.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted forward before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred after 12,000 miles. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure reoccurred two additional times, and the same diagnostic report was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,000.

previous recall 18V735000 that covered the fuel system was inadequate. my 2018 se is constantly displaying incorrect fuel levels, and it has multiple warnings regarding the fuel system.

The contact's son owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving 50-55 MPH in the rain, the low oil pressure warning light illuminated. The driver was able to continue driving; however, the vehicle jerked and lost motive power. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The contact stated that while the driver was depressing the accelerator pedal, the vehicle shuddered and became undriveable. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered to reimburse the contact for any rental vehicle expenses incurred. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Have owned the car for a little over a year has 150,000 miles on it stopped at a red light and went to take off no power what so ever.Finally went into drive and got it to the garbage transmission is going out. My friction sensor is bad can’t buy the part so need a new transmission.

The contact owns a 2018 Ford Focus. The contact stated that while at a red light, the vehicle shut off. The contact shifted the vehicle into neutral. There was an unknown warning light illuminated. The contact called the local dealer and was informed that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 43,529.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from underneath the hood. The check engine and oil pressure warning lights were illuminated. The contact stated that the vehicle turned off and failed to restart. The vehicle was towed to a local dealer but was not diagnosed due to the warranty being expired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.

Earlier this year, I was driving my Ford focus and the car stopped at a stoplight and the engine shut off. The engine never restarted. I had the car towed to a garage and eventually a Ford dealership where it was determined that the reason the car broke was due to an active recall on the oil belt, as the oil belt broke. That active recall number is 23S64 and concerns the belt that delivers the oil to the engine and the oil to the turbo charger. Without the oil being delivered, the engine and turbo charger seized as the belt broke. The Ford dealership said that the oil belt, engine, and turbocharger would all need replacing but the recall only covers the oil system at this time. They were explicitly clear that the engine and turbocharger failures were due to the oil belt failure. My car has been at the Ford dealership for multiple months, awaiting the next steps, but as of now, it has been communicated to me that the recall only covers the oil system and not the cascading effect that the oil system had on the engine and the turbo charger. I’m writing this complaint so that there is a documented instance where the oil belt recall has led to a cascade of multiple other parts on the car failing. The oil belt is currently in advanced recall notice and no remedy is available for the situation. I do not feel this has been remedied in a timely manner as my car has been on the dealership lot for multiple months now and they have said only the oil belt may be covered. I have opted to wait until the recall switches from advanced notice until I make a decision what to do. Let me know what other information I can provide. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash.

In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.

When I filled my gas tank up recently my car wouldn’t immediately start up, it started but then stalled, I repeated that a couple times before revving the engine a bit before trying to put it in drive, that got it going but now I’m worried there’s something really wrong.

Drove car it stopped accelerating causing the engine to fail causing me to be broke down on interstate 81. Car has been sitting at the dealer since April

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that the vehicle failed to start and was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The vehicle was not repaired due to parts not being available. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated while shifting in reverse(R), the vehicle failed to reverse as intended. The contact stated that her son jiggled the clutch but the vehicle failed to move as intended. The vehicle was taken to a dealer, where it was diagnosed that the clutch assembly, the cylinder assembly, the gasket retainer nut, the retainer bearing, the circlip-inner seal, the actuator clutch and bolts needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 59,566. The contact is requesting a refund of the $4,535.37 that she paid to have her son’s vehicle repaired.

Problem is with the engine. Three days it didn't start, then the fourth day start again. Few times it happened. Yesterday, during drive, while stopping on the signal, I felt two times that like engine is about to shutdown.

The contact owned a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message displayed reading "Low Oil Pressure," after which the vehicle lost significant motive power and was unable to accelerate above 30 MPH. The oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the timing solenoid and oil pump belt tensioner. The timing solenoid was repaired, the oil pump belt tensioner was not, and the failure reoccurred. The vehicle was then towed to the dealer, who diagnosed a failure with the fuel pump belt tensioner, resulting in damage to the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The contact stated that she had since sold the vehicle. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle stalled and was unable to be restarted. The contact had the vehicle towed to the residence. The contact called an independent mechanic who drove to the residence and diagnosed the vehicle. The independent mechanic determined that the oil pump had failed but was unable to further diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,428. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed. The vehicle was diagnosed by an independent mechanic with engine oil pump failure. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 55,428. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while his daughter was pulling out of the parking lot at an undisclosed speed, the check engine warning light and the low oil pressure warning light were illuminated. The contact's daughter pulled back into the parking lot. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt tensioner arm failure had caused the engine to fail. The dealer determined that the engine needed to be replaced and charged a repair fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

Only after 30,000 miles the clutch became defaulty. Vehicle is unable to go in reverse and CLutch B is stuck engaged.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, she became aware that the center display was not functioning, preventing the use of the backup camera, and compromising the backover prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,000.

Had Turbo checked out while under warranty. Ford service could not replace because DTC didn't call for replacement. Turbo failed and parts went into engine after warranty expired because of 60 months. only 25000 miles on car. Car needs engine, turbo and other parts replaced. cost of over $8000 no longer covered under warranty. Fords negligence in not replacing turbo led to the engine failure.

The contact owns a 2018 Ford Focus. The contact stated while driving 10 MPH, the low oil pressure warning light illuminated on the instrument panel, and the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump belt tensioner. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 74,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Ford transmission failure Started with chattering and engine acceleration at red lights. Progressed to remaining in drive even though you shifted to park or reverse

The contact owns a 2018 Ford Focus. The contact stated that the vehicle had been experiencing transmission failures, and the transmission clutch was replaced several times under an unknown recall. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Service Transmission Now" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the PCM had failed and needed to be replaced. The PCM was replaced; however, the failure persisted. The dealer determined that the clutch needed to be replaced; however, an unknown recall had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,000.

I have had several Ford Focuses and I’m not sure why I keep buying them. The transmission shudders or slips. Makes awful noises like grinding or something hitting the fan blade. I currently have 7 codes stored in the car but no check engine light. My garage thinks maybe it needs a new ABS control module. The display screen goes black all the time and doesn’t come back on. Ford is aware of these issues in the 2018 models and continues to do nothing. I’ve been a loyal Ford buyer for years and I’m never buying “American made” again. They cut corners and produce trash vehicles that the consumer has to pay out of pocket for repairs. Current codes are P219A and C. U0121, U0140, U0256, U0452 and U2101. The car always makes a strange beeping noise. It sounds like a warning chime but no lights come on or anything. The car has AWFUL fuel mileage currently. I live 15 mins from work with only 1 traffic light and it used half a tank for 4 days of just traveling 30 mins a day. You pay a decent amount for these cars and can’t rely on them. SHAMEFUL! The transmission issues have been happening since I bought the car in 2022. The codes, beeping and fuel mileage have been a recent issue within the last few months. It shakes. The vehicle is a safety concern not only for myself driving it, but others on the road.

The Transmission system of the car stopped shifting into gear and would randomly shift back into gear and jolt the whole car forward. This problem has happened with other ford focus models that have been recalled but not this model having the same issues. Had a transmission company look at the car and they said to take it into the dealership due to it being a manufacturing problem. Then I had to replace the lever ASY clutch release, Clutch ASY, Seal ASY, Cylinder ASY, Retainer bearing, Bracket, Retainer nut, and 2 Axles. The car is only a 2018 model and only has 70,000 miles. This ended up costing about $5,000 to repair when it was a manufacturing error and not from the driver.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 MPH, the vehicle started losing motive power. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The contact stated that the "Engine Fault - Service Immediately" message flashed on the instrument cluster. The contact was able to drive the vehicle to the residence. The contact attempted to start the vehicle however, the vehicle was making a loud abnormal whirring sound coming from the engine compartment. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the engine oil pump drive belt had failed and that the engine and oil pump needed to be replaced; however, the dealer informed the contact that parts were not available to complete the repair. The failure mileage was approximately 80,500. VIN tool confirms parts not available.

I am writing to urgently submit a formal complaint regarding a critical safety issue with my Ford Focus, VIN: [XXX] , and Ford's alarming failure to promptly notify owners about the defect described in Safety Recall 23S64. On [XXX], I experienced a terrifying incident while driving on the highway when my car suffered a sudden loss of power braking, resulting in a near miss accident and inflicting emotional distress. I towed the vehicle to a Ford dealer for assessment, where it was determined that the engine had failed and required a full replacement. After doing research myself, I found that my car is among those affected by Safety Recall 23S64, a fact of which I was completely unaware until after the incident. According to Ford's own communication to US dealers, new or in-stock vehicles under this recall are not to be demonstrated or delivered until repair instructions are provided, and customer notifications are to be issued only after repair instructions and parts ordering information are made available to dealers. At the moment, I have yet to receive any such notification or communication from Ford, despite my vehicle being directly impacted by the defect outlined therein. Furthermore, Ford expects me to shoulder the financial burden of the necessary repairs upfront, with the promise of reimbursement once the full FSA bulletin is released, a process that may extend until June. I am lucky this situation was a near miss, however, for others this might be a life threatening experience. If Ford does not take immediate action to remedy those who have been affected early on in the recall, I will have to seek legal action for Ford's negligence, seeking compensation for material costs associated with the repair of my vehicle, as well as recompense for lost wages due to lack of transportation, the cost of a rental vehicle, and the significant emotional distress I experienced during this harrowing experience. Thank you for your urgent attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated to respond while depressing the accelerator pedal. Additionally, the vehicle accelerated abruptly and jerked forward. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where the vehicle was diagnosed with a Transmission Control Module(TCM) failure. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under an unknown customer satisfaction program associated with the failure. The vehicle was not repaired. The failure mileage was approximately 58,000