2018 Ford Focus Engine Problems

RECALL 23V905 February 2024 This is a complaint about service for the Recall. Or, the lack thereof. Still hasn't been serviced by dealer Serramonte Ford in Colma, CA.650-395-2728 Car was delivered to dealer Wednesday April 22, 2026. And still hasn't been serviced, as far as I know. Inquired for status on Thursday 23rd, and Friday 24th. Never received any. call back. Called today, Saturday April 25, and was told that Service Department is closed. Left message on Service Manager voicemail. Monday the 27th will be 6 days without a car.

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering, jerking, and hesitating to accelerate as needed. The vehicle then stalled. No warning light was illuminated. The vehicle was towed to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

Engine light is on with the code reading the clutch and the transmission is overheating with sticking gears as I drive

All a sudden struggling to start. Crankshaft was bad and replaced. Still had issues. Checked plugs and they needed replaced less than 18.5k miles since engine and plugs replacement (under previous owner). Still had trouble starting. At least 12 different codes. Dropped off for diagnostics and now they're saying they found coolant in the cylinders and I need a whole new UPDATED engine. If the engine was replaced just under 2 years ago, why was the updated engine NOT used?? Engine replaced at 65k miles in April 2024. I bought the car used in July 2025 with 78k. Car now has 84k. I can tell you the exact miles I was able to get out of it was 7887. That's it. I have not had my car since thanksgiving 2025. This issue is STILL ongoing.

Recall 23s64 was completed and immediately was smelling and losing oil. Took back to dealer twice and second time they said it was fixed. A few thousand miles later I had sudden turbo failure. Lost all power and a huge amount of smoke making it impossible for me and other highway drivers to see. The turbo failed

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the oil pressure and check engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the camshaft sensor was not operating properly. The vehicle was not repaired. The vehicle was taken to the residence, where a handheld diagnostic machine confirmed a failure with the camshaft. The contact’s son became aware that the rear sensor was covered in oil and the front sensor was dry. The vehicle was driven for 20 minutes but the failure persisted. Three separate dealers were contacted, but the contact was informed parts were not yet available. The manufacturer was notified of the failure but was unable to assist because parts were not available, even though it was indicated that parts were available. The failure mileage was approximately 89,000.

The engine stopped running do to bad timing belt / oil pump belt.

At 80000miles I noticed misfires and replaced original spark plugs per spec At 107578, misfires occurred, when I pulled plugs pos 1 was completely worn out, as well as pos 4.Codes were seen P0304 and P0301. Car ran well after replacement. I have been troubled by loss of coolant lately and could find no leaks. Also temp gauge in dash “wanders” Being retired I can’t afford to go to dealership. I believe spark plugs should not wear out after approx 25000 miles No overheating of engine has occurred . I drive about 12000/yr. Car is available to be seen. Dealer has not seen car Concerned problem could cause engine failure. Thank you

The contact owns a 2018 Ford Focus. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and was taken to the dealer to be repaired under the recall. Approximately 2-3 months after the recall repair was completed; while driving approximately 25 - 35 MPH, the engine made a loud thumping sound. There were no warning lights illuminated. The vehicle was not returned to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 17,000.

Ref Recall #23V905: I brought my 2018 Ford Focus into Northside Ford, San Antonio on Tuesday, Jan 6th, to comply with referenced recall. I was told that to "get in line" I would have to leave my vehicle at the dealership until parts were available, approximately a one month wait. There was no provision for a written recall wait list - then notify the customer when parts are available. Nor was a loaner car available. I believe such a policy that requires customers to lose use of their vehicle for a month is a barrier to referenced recall compliance. I ask that Ford change their procedure.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 35 MPH, the vehicle stalled and stopped in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull to the side of the road and activated the hazard lights. The vehicle was towed to the dealer, while the contact and her [XXX] son were picked up by the contact's grandmother. The dealer diagnosed the vehicle and determined that the failure was engine-related. The contact was informed that the repair would be covered under the recall; however, the part was not yet available. The dealer ordered the part. The contact stated that the vehicle had been with the dealer for approximately six weeks. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The malfunctioned component Engine Oil Pump failed while driving on highway causing the vehicle to both overheat and stall all at once, causing the vehicle to stop running in the middle of a main highway forcing me and another pedestrian to push the car into a gas station, out of the way of oncoming traffic, Ford did send out a recall notice for the Failed Oil Pump in December 2025 the same month my vehicle broke down. The vehicle was inspected by a mechanics shop, Master Muffler & Brake repair shop in Wareham Ma. as well as Empire Ford of New Bedford, Master Muffler & Brake concluded that the Head Gasket had blown, and Empire Ford of New Bedford concluded the issue was due to a cracked engine block. Prior to any issue there had been no warning signs then once the 2018 Ford Focus began to stall an overheating warning light as well as the check engine light began to flash at the same exact time as the vehicle itself breaking down.

I was driving on a major road at about 40mph. The oil light unexpectedly came on and I experienced a sudden reduction of engine power. There was no prior warning about this issue before the oil light suddenly came on. This power reduction caused unpredictable vehicle driving behavior that could have caused an accident. I was able to get the car to a nearby Ford dealership who told me that the oil light came on because the timing belt started to break apart and began to seize up the engine. They have told me that the entire engine will need to be replaced. The malfunctioning parts should still be available for inspection. So far, only the initial Ford dealership and the auto shop I had my car towed to for repair has inspected the vehicle. I have called Ford directly and they would not help with my problem because there has been no recall issued for my manual Focus model, though the automatic models have been recalled for a very similar or the same issue according to the Ford dealer.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and informed the contact that the recall repair part had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I was driving on a 40mph road, went to pass someone and touched the gas to do so and the car shuddered, lost power, and made a whining noise anytime the turbo would engage. The turbocharger had to be replaced. Luckily this occurred on a road that wasn't busy and was close to home. The car has 55,000mi on it and it meticulously maintained.

The contact owned a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. While the contact was about to pull over to the side of the road, the vehicle functioned normally. No warning lights were illuminated. The contact called the dealer; however, the contact was advised that there was a waiting list. The vehicle was not repaired. The contact stated that on a separate occasion, while starting the vehicle, the message "Engine Pressurized - Stop Immediately" was displayed on the instrument panel. The vehicle was towed to the dealer, where it was diagnosed, and determined that the radiator hose had detached. The vehicle was not repaired and was pending an inspection of the engine. The contact stated that the recall repair was still pending. The dealer failed to provide an appointment for the recall repair. The contact was informed that there were several warning lights illuminated; however, the contact stated that no warning lights were illuminated. The contact was the second owner of the vehicle and stated that the original owner experienced the same loss of power with the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

My wife was driving her car home from work when her car suddenly overheated in light traffic. She pulled over and called me. I came by and we saw that the coolant level was low, so we filled it up to the normal level and she drove it another 20 minutes back to our home. She said it was shuddering the whole way back. I started it in the driveway later that evening and a large amount of white smoke came out of the exhaust pipe and the engine still seemed to be misfiring. I tried starting it again the next day and it would crank but not start. It seems to be an issue with the engine, my guess is a ruptured head gasket. The shuddering caused by the misfires made the car unstable to drive especially if it died while she was at speed with other cars around. The car was towed to a dealer over 30 days ago and they said that it may be related to the open recall, but they won't know until they tear it down. Which they still haven't done. There were no engine codes or prior lamp indications until the overheating event.

The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the low oil pressure and the check engine warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

The contact owns a 2018 Ford Focus. The contact stated upon starting the vehicle, the vehicle briefly vibrated violently before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the engine was idling abnormally but was unable provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

On August 26, 2025, my 2018 Ford Focus suffered an engine failure and had to be towed by AAA to [XXX] of Saugus. Prior to the tow, service advisor [XXX] confirmed the vehicle could be inspected for secondary engine damage connected to Ford recall 23S64 (oil pump drive belt). On August 29, [XXX] texted me that the engine required replacement due to engine failure but that Ford would not cover it since the oil pump belt itself had “not failed.” He claimed Ford only covers engine replacement if the belt breaks outright. This is inaccurate: recall obligations extend to secondary damage caused by the defect, which in my case left the car inoperable. When I requested inspection documentation, technician notes, and photos, Service Director [XXX] and [XXX] told me “there is no checklist” and insisted the car was “drivable,” which was false—I have the AAA tow receipt. Internal correspondence shows [XXX] asking if photos “must have been taken for SSSC contact,” yet the case was never escalated to Ford’s Special Service Support Center as required. On Sept. 30, [XXX] emailed me that he would no longer respond, accused me of manipulating details, threatened storage fees, and refused to perform recall repairs. On Oct. 1, in person, he told me [XXX] “does not need to follow Ford recall protocol” because it is a private dealer and that he blocked my vehicle in Ford’s system to prevent any [XXX] location from performing recall work. I believe [XXX] of Saugus and Ford Motor Company have failed to comply with federal recall obligations, misrepresented the condition of my vehicle, refused escalation, and retaliated against me. I respectfully request NHTSA investigate Ford and enforce compliance with recall 23S64 so my vehicle has both the recall and the secondary engine damage repaired, ensuring that my car is safe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)