2004 Ford Freestar Complaint Log

MY 2004 FORD FREESTAR WAS JUST IN FOR SERVICE 2 DAYS AGO THEY SAID EVERYTHING WAS GOOD MY WIFE GOT IN THE VAN TODAY TO GO TO WORK SHE MADE IT TO THE THRUWAY AND THE VAN LOST TOTAL POWER THE ENGINE DID NOT SHUT OFF BUT THE TRANSMISSION JUST STOPPED WORKING SHE WAS LUCKY ENOUGH TO BE ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED OVER TO OUR LOCAL FORD DEALER AND THEY TOLD ME THAT THE TORQUE CONVERTER OUTPUT SHAFT WAS SHOT AND I NEEDED A TRANSMISSION OVERHAUL I DO NOT THINK THIS IS FAIR WITH THE VAN ONLY HAVING 69,000 MILES ON IT AND I FOLLOW ALL THE MAINTENANCE ON THE CAR. NOW I AM OUT $3000.00 I HAVE NEVER ABUSED THE CAR OR USED IT FOR TOWING. SO I WANT TO FILE A COMPLAINT THERE WAS NO SIGN OF SOMETHING GOING WRONG THE CAR THE DAY BEFORE RAN FINE. *TR

I HAVE A 2004 FORD FREESTAR. I WAS HEADING TO ATLANTA,MY VAN STOPPED IN THE MIDDLE OF THE INTERSTATE CALLED TOW TRUCK TOOK IT TO THE REPAIR SHOP,GUY SAID IT WAS MY TORQUE CONVERTER IT WAS GOING TO COST ME $1500.00,I DIDN'T HAVE THE MONEY TO FIX IT SO MY DAD GOT A CAR TRANSPORTER PICKED ME UP AND TOOK ME 8 HOURS BACK HOME TO FLORIDA. *TR

I HAD ARRIVED AT MY BROTHERS HOUSE AFTER A 8-9 HOUR DRIVE, UNLOADED THE VEHICLE & VISITED FOR A FEW HOURS. WE DECIDED THEN TO GO OUT TO DINNER & WOULD TAKE MY FREESTAR. MY BROTHER HAS MS SO I HAD TO PULL FORWARD & TRY TO BACK IN TO GET PASSENGER DOOR CLOSEST TO HIS EXIT FROM THE HOUSE. WHEN I PUT IT IN REVERSE TO BACK THE VAN BARELY STARTED TO MOVE & THEN WOULDN'T MOVE. I THEN LET IT ROLL DOWN TO THE STREET & TRIED FORWARD & REVERSE, BUT THE VAN NEVER MOVED AGAIN. I HAD IT TOWED TO A FORD DEALER & WAS TOLD THE TRANSMISSION WAS GONE. I HAD THEM PUT IN A FORM REMAN UNIT. I HAD TO DRIVE MY BROTHERS VAN BACK HOME & COME BACK FOR MINE THE NEXT WEEKEND. *TR

POWER STEERING HOSE LEAKING AND CAUSING SMOKE AND LOSS OF TURNING POWER. POWER STEERING FLUID LEAKS OUT OF THE LOW PRESSURE LINE AND ON TO THE EXHAUST MANIFOLD. CORRECTED IN FEBRUARY 2011 BY REPLACING THE RACK AND PINION, POWER STEERING PUMP AND LOW PRESSURE HOSE TO THE COOLER. *TR

START VEHICLE, IT DIES. AGAIN I START IT, REV. THE ENGINE AND MANAGE TO KEEP IT GOING SO I PULL OUT OF DRIVEWAY AND IT DIES WHILE I AM DRIVING. FROM THE INFO. I GATHER IT IS THE TORQUE CONVERTER. THE SAME PROBLEM HAPPENED TO ME 3 MONTHS AGO AND WE THOUGHT IT WAS SOLVED. I AM NOW READING THIS IS COMMON OCCURRENCE. I CONTACTED FORD AND THEY TOLD ME THERE HAVE BEEN NO REPORTS OF SUCH THINGS HAPPENING. NO "PROGRAMS" CREATED(ONGOING COMPLAINTS TO ADDRESS THE PROBLEMS) OR RECALLS IN REGARDS TO THE TRANSMISSION OR TORQUE. I HAVE TWO KIDS AND BOTH TIMES THEY WERE IN THE VEHICLE WITH ME. I AM THANKFUL WE WEREN'T HURT. I CANNOT BELIEVE FORD IS NOT TAKING ANY OWNERSHIP IN THIS PROBLEM!! *TR

WHILE ON INTERSTATE HWY, TRANSMISSION GAVE OUT. LUCKILY I WAS IN THE RIGHT LANE OF THREE LANE INTERSTATE. HAD TO HAVE TRANSMISSION REPLACED. *TR

MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN

DRIVING ON HIGHWAY AND LOST POWER PULLED OVER ONCE THE VEHICLE COOLED DOWN I GOT TO MY DESTINATION. TOOK IT IN TO FORD AND IT'S THE TORQUE CONVERTER. 114,000 KLMS ON VAN. I'VE HEARD THIS IS VERY COMMON. *TR

2004 FORD FREESTAR TRANSMISSION JUST DIED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. THERE WAS NO WARNING. THE VEHICLE IS CURRENTLY IN THE MECHANIC SHOP BEING REPAIRED. THIS OCCURRED IN NEW YORK CITY. *TR

STOP RUNNING SOMETIME WOULD START,THEN WOULDN'T START,TOOK TO A SHOP THEY SAID LOOK AT IT BEEN SUBMERGED OR UNDER WATER,AT ECLT PLUG WHERE,WET WITH WATER,SAID IT WOOD NEED NEW WIRING HARNESS, POSSIBLE COMPUTER BOX..AT COST OF $1200-1500 PART AND THEN THERE LABOR..HERE IN KENAI ALASKA..GOT TO FIXER IF I WANT TO DO THIS...I BOUGHT THIS USED HERE CAME UP FROM THE SOUTH ,ARIZONA, DONE CAR FAX ALL GOOD. *TR

WE HAVE A 2004 FORD FREESTAR MINIVAN. LAST NIGHT, WITHOUT ANY WARNING, WHEN WE TRIED TO ACCELERATE THE CAR FROM A SLOWING POSITION, THE RPM REVVED AND THE ENGINE ROARED, BUT NO MOVEMENT. IT WAS AS IF THE VAN HAD POPPED OUT OF GEAR. WE WERE ABLE TO USE THE SPEED THAT WE STILL HAD TO MANEUVER OFF OF THE ROAD AND INTO A YARD. WHEN WE WERE TOWED, WE WERE TOLD THAT THESE VANS HAD A LONG LIST OF COMPLAINTS REGARDING THE TORQUE CONVERTER AND TRANSMISSION. I AM HAVING IT TOWED TODAY TO START THE PROCESS OF DETERMINING THE EXACT ISSUE AND HAVE IT REPAIRED. AFTER SEEING ALL THE COMPLAINTS ONLINE OF OTHER OWNERS, I FELT COMPELLED TO ALSO ADD MINE TO THE LIST. THIS APPEARS TO BE AN ISSUE THAT FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED FROM THIS HAPPENING. *TR

WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM RAISED AND THE VEHICLE LOST POWER. AFTER GETTING TO THE SIDE OF THE ROAD THE VEHICLE HAD NO TRANSMISSION ENGAGEMENT. NO REVERSE AND NO FORWARD GEARS. EVERYTHING HAPPENED ALL OF A SUDDEN AND WITHOUT ANY WARNING. *TR

I WAS DRIVING YESTERDAY AND ALL OF A SUDDEN MY 2004 FORD FREESTAR SEL LOST POWER, TRANSMISSION WOULD NOT ENGAGE. I WAS LUCKY TO MOVE TO THE RIGHT-HAND SIDE OF THE ROAD AND WAS ABLE TO GET AWAY FROM HEAVY TRAFFIC. THIS IS A DANGEROUS AND AWFUL SITUATION, SOMEONE CAN GET RUN-OVER OR GET INJURED WHEN YOU LOSE MOBILITY IN A HIGHWAY. MY ENGINE IS FUNCTIONING WELL; TRANSMISSION IS DEAD.... *TR

AT HIGHWAY SPEED DRIVE TO TIRES WAS LOST. TORQUE CONVERTER MOTH VANES AND SPINDLE WERE DESTROYED UPON REMOVAL AND INSPECTION. *TR

2004 FORD FREESTAR W/89,000 MILES HAD TORQUE CONVERTER /TRANSMISSION FAILURE AT 65MPH ON MAJOR HIGHWAY WITH NO ADVANCE WARNING. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING UPHILL APPROXIMATELY 45 MPH, THE VEHICLE BECAME RESISTANT TO THE CONTACTS ATTEMPTS TO ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY CONTACT WAS INFORMED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE TORQUE CONVERTER WAS REPLACED. APPROXIMATELY SIX MONTHS LATER, THE FAILURE RECURRED WHILE THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP. AS THE VEHICLE BEGAN TO INCREASE IN SPEED TO 25 MPH, IT THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE OR REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.

THERE HAVE BEEN RANDOM ELECTRICAL OCCURRENCES HAPPENING TO MY VEHICLE. WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY AT NIGHT, THE EXTERIOR LIGHTS WOULD COME ON. I WENT OUT TO TURN THEM OFF AND DISCOVERED THAT THE GPS SCREEN AND RADIO WERE ALSO ON. THIS IS WITHOUT THE KEYS IN THE IGNITION. I FOUND OUT THAT A LOT OF 2004 FORD FREESTAR OWNERS WERE HAVING SIMILAR ISSUES, AND AFTER SPENDING THOUSANDS OF DOLLARS ON REPAIR ATTEMPTS IT HAS BEEN DETERMINED THAT WATER IN THE PCM IS THE ISSUE. THIS MAKE/MODEL'S PCM IS LOCATED IN LINE WITH THE WATERFLOW FROM THE WINDSHIELD. WHEN IT RAINS, THE WATER WILL MAKE ITS WAY PAST THE PLASTIC, SUN WARPED COWLING AND SOAKS THE PCM. I HAVE HAD THE PCM REMOVED, AND SEVERAL TEASPOONS OF WATER DRAINED OUT OF THE PCM. I HAVE DONE THIS SEVERAL TIMES SINCE THE FIRST ELECTRICAL ISSUES STARTED. EVERY TIME WATER WOULD GET IN THE PCM A DIFFERENT ELECTRICAL ISSUE WOULD OCCUR, LIKE ELECTRIC WINDOWS NOT WORKING, DOOR LOCKS NOT WORKING, AND THE LAST ISSUE WAS EVERYTHING WOULD WORK, BUT THE VAN WOULD NOT DRIVE SMOOTHLY, HAD SUDDEN POWER SURGES AND THEN LOSS OF POWER, AND AT NIGHT, WHEN THE VEHICLE IS PARKED, THE BATTERY WOULD BE DEAD THE NEXT MORNING, THIS HAS HAPPENED SEVERAL TIMES. I JUST HAD MY PCM REPLACED AT A FORD DEALERSHIP YESTERDAY. I DROVE THE VAN HOME, AND A FEW HOURS LATER, AFTER WASHING MY VAN, I TRIED TO START IT, ALL THE DASH LIGHTS CAME ON BUT NO ENGINE TURN OVER. I THOUGHT THE BATTERY MIGHT NEED REPLACED SINCE IT SAT FOR SEVERAL MONTHS, SO I BOUGHT A NEW BATTERY. ALL THE DASH LIGHTS WILL COME ON, BUT NO ENGINE TURN OVER AT ALL. THIS IS A MAJOR DESIGN FLAW FROM FORD MOTOR, AND THERE ARE HUNDREDS OF OWNERS THAT ARE SPENDING THOUSANDS OF DOLLARS TRYING TO GET THIS PROBLEM FIXED. EVEN IF I DO ACTUALLY GET MY VAN RUNNING, I FEEL IT IS NOT SAFE OR RELIABLE ENOUGH FOR ME TO DRIVE IT. *TR

TRANSMISSION IS STARTING TO SLIP. I READ THOUSANDS AND THOUSANDS OF COMPLAINTS REGARDING THIS CAR AND TRANSMISSION PROBLEMS, YET FORD REFUSED TO TAKE ANY RESPONSIBILITY. *TR

THERE WAS NO EVIDENCE NOR WARNING THAT THE TRANSMISSION WOULD STOP SHIFTING GEARS. I WAS LEAVING HOME HEADING TO WORK WHEN THE VEHICLE SUDDENLY STOPPED ACCELERATING. I WAS ABLE TO PULL OVER TO A SOMEWHAT SAFE LOCATION ONLY TO FIND OUT THAT WHEN I TURNED MY VAN OFF AND THEN BACK ON IT WOULD NOT SHIFT GEARS. IT SOUNDS LIKE ITS STUCK IN NEUTRAL ALL THE TIME. I LIVE IN NORTH TEXAS AND WITH THE TEMP BEING OVER 105 TODAY I WAS JUST A BIT UPSET THAT THIS HAPPENED OUT OF NOWHERE. I HAVE NOT AT THIS TIME HAD A REPAIR MAN LOOK AT IT, BECAUSE I CAN NOT AFFORD ONE. I DID MAKE SURE THAT ALL THE WIRING WAS CONNECTED PROPERLY. *TR

2004 FORD FREESTAR 4.2 ENGINE. TRAVELING DOWN THE HIGHWAY WITH THE KIDS IN THE CAR NO RESPONSE TO THE ACCELERATOR, I WAS PASSING A TRUCK WHICH ALMOST TOOK ME AND THE KIDS COMPLETELY OFF THE ROAD DUE TO THE POWER LOSS. THE TRUCK DRIVER STOPPED TO HELP AND KNEW THERE WAS SOMETHING WRONG. THE TRANSMISSION WENT OUT ENGINE RUNNING GREAT, BUT NO TORQUE. NO DRIVE, REVERSE NOTHING BUT A WINNING SOUND. THE VEHICLE IS AT 79,000 MILES. HAVE NOT GOT IT FIXED YET DUE TO FINANCE. TRUCK DRIVER SAID HE HAD A FREESTAR THAT DID THE SAME THING. WHEN I WENT ONLINE TO SEE IF OTHER PEOPLE HAD THE SAME PROBLEM I READ FOR HOURS. IF SO MANY PEOPLE HAVE THE SAME PROBLEM THERE SHOULD BE A RECALL. STAFF SERGEANT US ARMY ACTIVE DUTY. *TR

TRANSMISSION FAILURE, OUT OF THE CLEAR BLUE. NO EARLIER INDICATION. 2004 FORD FREESTAR. 105000 MILES. *TR

TRAVELING WITH MY 3 CHILDREN IN MY FORD FREESTAR 2004 MINIVAN (~70K MILES ON IT) AT FREEWAY SPEEDS AND LOST ALL MOTIVE POWER TO THE WHEELS. ENGINE RUNNING FINE, BUT NO APPARENT CONNECTION TO THE WHEELS- AS IF ENGINE POWER BECAME UNPLUGGED FROM WHEELS. WAS ABLE TO COAST TO SHOULDER AND STOP VEHICLE. TESTED ALL GEARS, NO FORWARD OR REVERSE GEARS TESTED WOULD MOVE THE VEHICLE. NEEDED TO CALL FOR TOW AND RENTAL VEHICLE. FORD DEALERSHIP REMOVED TRANSMISSION ASSEMBLY AND THEY SAID THE FINS OF THE TORQUE CONVERTER HAD STRIPPED OUT AND WOULD NOT PUMP TRANSMISSION FLUID. THEY HAD TO REPLACE THE TORQUE CONVERTER FOR TOTAL COST OF $1400. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE DECELERATED AND STOPPED AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 58 MPH, WHEN APPLYING THE ACCELERATOR PEDAL THE ENGINE REVVED WITH NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TORQUE CONVERTER ASSEMBLY AND SHAFT PUMP DRIVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT A LOW SPEED, THE VEHICLE SUDDENLY STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE UNTIL STALLING A SECOND TIME. IN ADDITION, THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE WOULD NOT ACCELERATE BEFORE STALLING A THIRD TIME. SHE WAS ABLE TO RESTART THE VEHICLE AND WHEN SHIFTING INTO NEUTRAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED HE WOULD INSPECT THE GEAR SHIFTS FOR ANY FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN LOSING POWER BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING A FORMAL DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

TRANSMISSION FAILED IN MY 2004 FORD FREESTAR SEL WITH 56,000 MILES. HAD TO PAY FORD $3,000 TO REPLACE IT. ALSO HAD ROTOR PROBLEMS AND HAD TO REPLACE BRAKE CALIBERS. *TR

PULLING AWAY FROM A STOP, THERE WAS A SUDDEN LOSE OF POWER TO THE WHEELS (THE RPMS STARTED TO CLIMB, BUT THERE WAS NO POWER TO THE WHEELS). AFTER COMING TO A STOP, TRIED TO MOVE THE VAN IN ANY GEAR ( FORWARD, REVERSE OR ANY LOWER GEAR), IN ANY DIRECTION, BUT THERE WAS NO MOVEMENT. WHILE THERE WAS ONE SOUND AT THE LOSE OF POWER (A THUMP), THERE WAS NO WARNING SOUNDS, VIBRATIONS OR OTHER INDICATORS OF THIS COMING PROBLEM. TORQUE CONVERTER WAS REPLACED BY MAKER DEALERSHIP (AT OWNERS EXPENSE).

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WOULD RESTART SPORADICALLY OR THE CONTACT WOULD HAVE THE VEHICLE TOWED. IN ADDITION, THE VEHICLE WOULD ALSO START INDEPENDENTLY WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT WATER HAD ENTERED THE COMPUTER CORRODED THE SYSTEM WHICH CAUSED THE FAILURE. THE CONTACT CONFIRMED THAT THE FAILURE WOULD MOST RECUR WHEN THERE WAS RAINY WEATHER. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 90,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

I HAD JUST PULLED UP TO A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED, I TRIED TO GO BUT ALL THE ENGINE DID WAS REV UP. I HAD NO WARNING THAT IT QUIT. I PUT THE SHIFT LEVER IN ALL THE GEARS, BUT NOTHING HAPPENED. IT IS BEING TOWED HOME AS I TYPE THIS. IT ONLY HAS 75,000 MILES ON IT, WITH REGULAR SERVICE THAT IS REQUIRED. *TR

TRAVELING STEADY AT HIGHWAY SPEED ON INTERSTATE HIGHWAY, VEHICLE SUDDENLY STOPPED MOVING. SAFELY PULLED TO SIDE. UNABLE TO GET VAN TO MOVE FORWARD OR BACKWARD. NO OTHER SYMPTOMS OR FAILURES. TRANSMISSION SHOP FOUND METAL SHAVINGS THROUGHOUT TRANSMISSION AND REBUILT TORQUE CONVERTER FOR TOTAL COST OF $2236.47. EXPERIENCED THE SAME FAILURE UNDER SAME CONDITIONS ON JANUARY 25, 2012 WITH APPROXIMATELY 189,700 MILES. FORD DEALER VERIFIED TORQUE CONVERTER OUTPUT SHAFT IS STRIPPED AND TORQUE CONVERTER IS AGAIN FILLED WITH METAL SHAVINGS. THEY ARE WORKING WITH FORD FOR AUTHORIZATION TO REPAIR AT FORD'S COST UNDER THE FORTHCOMING TORQUE CONVERTER OUTPUT SHAFT RECALL. *TR

HOW LONG WILL IT BE BEFORE NHTSA HOLDS FORD COMPANY RESPONSIBLE FOR THE COSTS OF REPAIRS TO FORD FREESTAR MINIVANS EXPERIENCING TORQUE CONVERTER AND SUBSEQUENT TRANSMISSION DEFECTS. THIS IS A DANGEROUS DEFECT. DO WE NEED TO WAIT UNTIL A CHILD, MOTHER OR FATHER IS KILLED. THIS IS PRIMARILY A FAMILY VEHICLE OR HANDICAPPED ACCESSIBLE VEHICLE, THEREFORE IT IS AN URGENT MATTER, MY DAUGHTERS 2004 FREESTAR LOST GEAR ENGAGEMENT WHILE SHE WAS LEAVING FOR WORK. THANKFULLY SHE WAS ONLY IN THE DRIVEWAY. 2 MILES FURTHER AND SHE WOULD HAVE BEEN ON A MAJOR INTERSTATE AND TRAVELING AT SPEEDS OF 55-65 MPH WITH OTHER VEHICLES. HER VAN SUDDENLY STOPPED MOVING FORWARD, AND INSTEAD THE ENGINE REVVED AS SHE WAS ACCELERATING. THE VAN ROLLED BACKWARD AS IF IN NEUTRAL. WE WERE UNABLE TO ENGAGE ANY GEARS. ONLY PARK ENGAGED. IT WAS TOWED TO A FORD DEALERSHIP FOR DIAGNOSIS. WE WERE TOLD IT NEEDED A NEW TRANSMISSION AND THERE WERE "PIECES" ALL OVER THE INSIDE OF THE TRANSMISSION. THERE WAS NO EXPLANATION AS TO WHAT THOSE PIECES WERE. AFTER READING ALL THE COMPLAINTS ON FREESTAR TORQUE CONVERTERS AND TRANSMISSIONS, I AM CONVINCED THOSE PIECES ARE THE SPLIES FROM THE TORQUE CONVERTER. THERE WERE NO WARNINGS, NO PRIOR OPERATIONAL ISSUES OR PERFORMANCE SYMPTOMS TYPICAL OF TRANSMISSION PROBLEMS - NO SLIPPING, NO SLAMMING. THIS SUDDEN LOSS OF MOMENTUM IS A SERIOUS, LIFE THREATENING PROBLEM. IF IT OCCURS ON A HIGHWAY, THERE IS THE POTENTIAL OF ANOTHER VEHICLE SLAMMING INTO THE BACK OF IT AT A HIGH RATE OF SPEED. FORD NEEDS TO BE RESPONSIBLE FOR THIS DEFECT BY ISSUING AN IMMEDIATE RECALL AND REPLACING ALL TORQUE CONVERTERS AND TRANSMISSIONS ON THESE VEHICLES AND REIMBURSEMENT FOR THOSE ALREADY REPLACED. UNFORTUNATELY UNTIL THE SOURCE OF THE TORQUE CONVERTER PROBLEM IS ADDRESSED, THOSE WHO HAVE ALREADY REPLACED THEM FACE THE POSSIBILITY OF FUTURE FAILURE.THEY ARE BEING REPLACED WITH THE SAME POOR QUALITY PART. STEP UP NHTSA AND ADDRESS THIS IMMEDIATELY WITH FORD BEFORE A LIFE IS LOST. *TR

1. NO EVENT LEADING UP TO FAILURE. 2. TRANSMISSION (ALL GEARS) FAILED WHILE TRAVELING ON HIGHWAY APPROACHING BUSY INTERSECTION. 3. TORQUE CONVERTER, FILTER KIT, FRONT SEAL REPLACED BY CERTIFIED TRANSMISSION COMPANY. VEHICLE OPERATED FOR 35 DAYS, AND THEN THE TRANSMISSION FAILED AGAIN WHILE TRAVELING UP A STREET INCLINE WITHIN CITY ALMOST CAUSING A CRASH. OLD TORQUE CONVERTER NOT AVAILABLE. THE TRANSMISSION ON THIS VEHICLE HAS SEVERE DEFECTS AND MUST BE RECALLED! *TR

WHILE DRIVING MY DAUGHTERS 2004 FORD FREESTAR IN WET CONDITIONS, ITS LIKE THE TRANSMISSION SLIPPED OUT AND WOULD NO LONGER ENGAGE ANY GEARS. THIS WAS QUITE DANGEROUS AS WE WERE IN RUSH HOUR COASTING TO A STOP ON A BUSY ROAD. *TR

2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR

I HAVE A 2004 FORD FREESTAR WITH 57,000 MILES ON IT. AFTER DRIVING ON THE THRUWAY AND PAYING A TOLL THE CAR JUST STARTED TO ROLL AND NOT GO INTO GEAR. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I HAD MY TWO CHILDREN IN THE CAR WITH ME. THERE WAS NO WARNING AT ALL THAT THERE WAS ANYTHING WRONG WITH MY VEHICLE. I WAS AN HOUR AWAY FROM HOME. I HAD TO HAVE MY VAN TOWED TO THE DEALER WHERE I AM WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER IS GOING TO BE TO FIX. *TR

2004 FORD FREESTAR TRANSMISSION FAILURE. MILEAGE AT AROUND 69000. WHILE ON AN ENTRANCE RAMP TO HIGHWAY, TRANSMISSION TOTALLY FAILED. HAD TO QUICKLY PULL OVER TO AVOID GETTING REARENDED. HAD VEHICLE TOWED TO DEALERSHIP. TORQUE CONVERTER HAD GONE OUT. VEHICLE WAS USED AS FAMILY PASSENGER VAN, NEVER TOWED ANYTHING AND HAD CURRENT MAINTENANCE. ONLY GRATEFUL WIFE AND FAMILY WAS NOT OPERATING VEHICLE AT THE TIME. PLEASE LOOK INTO THIS AS I UNDERSTAND MANY PEOPLE HAVE HAD PROBLEMS WITH THIS PART BEING DEFECTIVE. THANK YOU *TR

WHEN DRIVING OUR VAN IT STARTED TO JERK AND THE ENGINE LIGHT STARTED FLASHING. IT THEN STALLED OUT ON US. IT WAS RAINING THAT DAY AND IT CONTINUED TO DO THIS. THE NEXT DAY WHEN THE RAIN STOPPED IT QUIT AND RAN FINE, BUT STARTED AGAIN THE MINUTE WE HIT ANY MOISTURE. THE COMPUTER IN THE VAN ALSO STARTED SENDING ERROR MESSAGES CONSTANTLY, CHECK BRAKE FLUID, CHECK OIL, CHECK REAR BRAKE LIGHTS, CHECK TRACTION CONTROL, CHECK DOORS AND SO ON WHEN THESE THINGS WERE CHECKED THERE WERE NO PROBLEMS WITH THEM. THE ENGINE LIGHT CONTINUED TO FLASH SO WE HAD SOMEONE LOOK AT IT AND FIX IT. THEY TOLD US THE COIL PAK WAS BAD AND REPLACED IT FOR US. THE VAN RAN FINE FOR 1 WEEK AND THEN THIS STARTED AGAIN. SO WHEN I WENT ONLINE TO DO SOME RESEARCH ON THIS I FOUND A SITE ON TOPIX, COMPLAINTS ABOUT FORD FREESTAR THAT HAD 100'S OF COMPLAINTS ABOUT THIS VAN. ALOT OF PEOPLE WERE HAVING THE SAME PROMBLEMS AND THEY TOOK IT TO GARAGES WHERE THEY SAID IT IS A DESIGN FLAW BY FORD THAT WATER GETS UP UNDER THE ENGINE INTO THE PCM (COMPUTER) SHORTS IT OUT AND THEN EVENTUALLY MESSES UP THE COIL. WE CONTINUE TO HAVE ALL THESE PROBLEMS WITH THE VAN, IT STALLS OUT ON ME IN RAIN OR ANY MOISTURE. I HAVE HAD THE VAN STALL WHILE TURNING ONTO A ROAD AND MY VAN BE STUCK ACROSS THE ROAD RIGHT ABOVE A DANGEROUS CURVE WITH MY YOUNGEST CHILD AND I ALONE IN THE VEHICLE.

2004 FREESTAR WITH A 4.2 LITER ENGINE. TRANSMISSION FAILED WITHOUT WARNING IE DASHBOARD LIGHT, NOISES, ETC. FAILURE APPLIED TO ALL FORWARD GEARS AS WELL AS REVERSE. THE ENGINE WOULD REV WHEN GAS APPLIED BUT NO PULL WHATSOEVER. THIS HAPPENED AT 39K WHILE THE VEHICLE WAS STILL UNDER WARRANT AND AGAIN AT 112 K. *TR

I HAVE A 2004 FORD FREESTAR SEL MINIVAN. THE ORIGINAL TRANSMISSION WAS REPLACED AT APPROX. 56K MILES DUE TO TORQUE CONVERTER FAILURE (SO I WAS TOLD BY THE DEALER SERVICE ADVISOR). NOW THE VAN HAS 123K MILES ON IT AND THE TRANSMISSION LIGHT CAME ON AGAIN. THE FAULT CODE IS P0732 GEAR 2 INCORRECT RATIO. THE TRANSMISSION WILL HOLD 1ST GEAR AND NOT SHIFT UNLESS FORCED TO. THE PROBLEM IS INTERMITTENT, AT THIS TIME, BUT WHEN THE AMBIENT TEMP IS ABOVE 85F, THE PROBLEM OCCURS. FORD HAS ADVISED ME THAT 2ND GEAR HAS FAILED. I DO NOT TOW WITH THIS VEHICLE. IT IS USED SPECIALLY FOR TRANSPORTING MY FAMILY AND IS NOT ABUSED. I FIND THIS PERFORMANCE VERY UNACCEPTABLE!! A TRANSMISSION SHOULD LAST A LOT LONGER THAN 60K MILES!! I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME CHARACTERISTICS. I WOULD LIKE TO KNOW IF THIS PROBLEM IS UNDER INVESTIGATION AND IF FORD IS BEING FORCED TO ADDRESS THIS. IS FORD ISSUING A RECALL? CURRENTLY MY VAN IS OPERABLE UNTIL THE TRANSMISSION FAILURE LIGHT ILLUMINATES. I CAN TELL THE PROBLEM IS GETTING WORSE AND I'M SURE IT WILL BE INOPERABLE SOON. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH UP HILL HE HEARD A NOISE AS IF THE VEHICLE WAS IN NEUTRAL GEAR. HE STATED THAT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP STATED THAT THE VEHICLE NEEDED A TRANSMISSION. THE CONTACT STATED THAT FLUID SPILLED ONTO THE MANIFOLD HE STOPPED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ANOTHER REPAIR SHOP NEAR HIS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 9/22/10 *CN THE CONSUMER STATED A FIRE ERUPTED AND FIRE TRUCKS WERE CALLED TO THE SCENE.. UPDATED 09/24/10

WHILE DRIVING HOME FROM A FAMILY WEDDING AT 10:00 AT NIGHT, IN THE POURING RAIN, ON A DARK, BUSY MAIN ROAD, THE TRANSMISSION OF MY 2004 FORD FREESTAR GAVE OUT WITH NO WARNING. THIS LEFT US, WITH OUR TWO YEAR OLD STRANDED AT THE SIDE OF THE ROAD UNTIL HELP CAME. I AM JUST GLAD WE WERE NOT ON THE HIGHWAY TRAVELING AT 65 MPH AS WE HAD BEEN MOMENTS BEFORE THIS HAPPENED. AFTER DOING SOME RESEARCH ON THIS, I AM DISGUSTED AT THE NUMBER OF PEOPLE THAT THE SAME EXACT THING HAS HAPPENED TO. EVEN ONCE I GET THIS VAN FIXED (WHICH WILL NOT BE RIGHT AWAY BECAUSE WE HAVE TWO CHILDREN AND CANNOT AFFORD TO FIX IT RIGHT NOW, YET WE WILL HAVE TO CONTINUE TO MAKE PAYMENTS ON A VAN WE CAN'T DRIVE) I WILL NEVER FEEL SAFE AGAIN. IF THIS IS A KNOWN PROBLEM, WHICH, FROM WHAT I UNDERSTAND THE NHTSA IS INVESTIGATING, IT NEEDS TO BE RECTIFIED NOW! *TR

DRIVING TO AN APPOINTMENT WHEN THE TRANSMISSION FAILED UNEXPECTEDLY. FORTUNATELY, I WAS NOT DRIVING VERY FAST, AND THE BRAKES WORKED. THE REPAIR FACILITY SENT A TOW TRUCK TO PICK UP THE VAN. THE TRANSMISSION AND TORQUE CONVERTER WILL HAVE TO BE REPLACED. *TR

I PURCHASED A USED 2004 FORD FREESTAR IN FEBRUARY OF 2010. THE VAN RAN FINE FOR THE FIRST 90 DAYS. AS SOON AS IT HIT 100 DAYS, MY CHECK ENGINE LIGHT WENT ON AND THE VAN HAS BEEN REPAIR 3 TIMES SINCE THEN, MISFIRED CYLINDER, REPLACED FUEL INJECTOR. NOW THE MECHANIC TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACE AND THIS WILL COST MORE THAT THE VAN IS WORTH. I KNOW THAT I AM NOT THE ONLY FREESTAR OWNER TO HAVE SUCH PROBLEMS AND CANNOT BELIEVE FORD HAS NOT TAKEN STEPS TO RECTIFY THESE ISSUES. I WILL NEVER PURCHASE A FORD VEHICLE AGAIN. *TR

OUR 2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING DOWN THE ROAD AT 45 MPH. LUCKILY WE WERE ABLE TO 'COAST' TO THE SIDE OF THE ROAD WITHOUT GETTING HIT BY TRAFFIC. APPARENT TORQUE CONVERTER FAILURE. WE NEED TC AND TRANSMISSION REPLACED AT AN ESTIMATED $3000 FOR THE REPAIR. *TR

MY WIFE WAS DRIVING DOWN THE HIGHWAY AT APPX 60 MPH. THE ENGINE SUDDENLY, WITHOUT WARNING, REVVED THE RPMS AND LOST POWER TO THE WHEELS. SHE COASTED THE VAN TO THE SHOULDER AND CALLED FOR HELP. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR, IT WOULD ONLY REV. CHECKED FLUID AND IT WAS FINE. LUCKILY, NO ONE WAS INJURED AND CARS WERE ABLE TO SWERVE AROUND HER AS SHE TOOK THE SHOULDER. HAD VAN TOWED TO SHOP WHO TOLD US TRANSMISSION IS SHOT. OPTIONS ARE: NEW TRANSMISSION WILL COST $2800, REBUILDING THE OLD WILL COST $1700. VAN IS A 2004 FORD FREESTAR WITH ONLY 75,000 MILES. *TR

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 62000 MILES ON IT WHEN IT ALL OF A SUDDEN STOPPED GOING FORWARD. I TOWED IT TO A TRANSMISSION SHOP AND THEY REPLACED THE TORQUE CONVERTER FOR $2200. ACCORDING TO THE FORUMS AND CONSUMERS DIGEST THIS HAS BEEN A CONTINUAL FAILURE WITH THESE VEHICLES. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE PUTTING PRESSURE ON FORD TO RECALL THESE VEHICLES. *TR

2004 FORD FREESTAR SUDDEN LOSS OF POWER WHILE PULLING INTO TRAFFIC. APPEARS TO BE RELATED TO POWER TRAIN FAILURE. CAR WOULD NOT MOVE FORWARD OR BACKWARD UNDER ITS OWN POWER AFTER THE FAILURE ALTHOUGH THE ENGINE CONTINUED TO RUN. *TR

2004 FORD FREESTAR TRANSMISSION GOING WITH LESS THAT 56000 MILES ON VAN ...MY WIFE WAS DRIVING ON A MAIN ROAD WHEN THE TRANSMISSION JUST STOPPED WORKING... IN RESEARCH THIS PROBLEM IS HAPPENING DUE TO CHEAP MATERIAL USED IN THE TORQUE CONVERTERS. *TR

THE MANIFOLD AND TUBE ASSY WHICH RUNS FROM MY CONDENSER TO THE COMPRESSOR BLEW OUT WHILE MY FAMILY WAS DRIVING DOWN THE HIGHWAY. PRIOR TO THIS IN MAY OF 2010, AFTER THE BIRTH OF MY 3RD CHILD, I WAS TAKING HIM TO HIS 2 WEEK CHECKUP AND IT WAS POURING DOWN RAIN AND THE WINDOWS WERE FOGGING UP SO BAD THAT I HAD TO USE A PAPER TOWEL TO WIPE THE WINDOWS SO THAT I COULD SEE OUT THEM. THE A/C SYSTEM HAS NOT WORKED PROPERLY SINCE I HAVE PURCHASED MY FREESTAR IN FEB OF 2010. THERE WAS A TICKING NOISE BEFORE THE HOSE BLEW AND BEFORE WE COULD FIGURE OUT WHERE IT WAS COMING FROM THE HOSE AND ALL OUR FREON WAS A CLOUD OF WHITE BEHIND US. WE HAVE TAKEN OUR VAN TO ONE SHOP WHICH SAID THAT THE CONDENSER AND EVAPORATOR WAS BAD THEN TOOK IT FOR A SECOND OPINION WHERE THEY REPLACED THE MANIFOLD AND TUBE ASSY AND RECHARGED THE SYSTEM. THEY FOUND THAT THE COMPRESSOR WAS ONLY PUTTING OUT 100 LBS OF PRESSURE BUT SHOULD BE PUTTING OUT 250 LBS. THEY SAID IT WAS SAFE TO USE (BUT THE AIR WOULD ONLY BE COOL WHILE HIGHWAY DRIVING NOT WHILE STOPPED) UNTIL THEY WERE TO REPLACE THE COMPRESSOR IN 3 DAYS, AND THAT WITH ONLY 100 LBS OF PRESSURE THE HOSE WOULD NOT BLOW AGAIN. AFTER LESS THAN 24 HOURS AND MAYBE 3 HOURS OF ACTUAL A/C TIME THE HOSE BLEW AGAIN AND OUT CAME ALL THE FREON. WHEN WE TOOK THE VAN BACK THEY WERE AT A LOSS OF WHY. I HAVE NOW SPENT OVER 300 DOLLARS THAT WAS USELESS AND WE ARE BACK AT SQUARE ONE BECAUSE NOONE KNOWS WHY THIS IS HAPPENING. I HAVE READ OTHER COMPLAINTS BY FREESTAR OWNERS WHO HAVE HAD THE SAME PROBLEMS. BEFORE THIS IS OVER I EXPECT TO SPEND OVER 1700 DOLLARS WHICH I DON'T HAVE FOR A PROBLEM IT SEEMS MANY OTHERS HAVE. *TR