2004 Ford Freestar Complaint Log

DRIVING DOWN THE ROAD AT 15 MPH, THE TRANSMISSION FAILS. COST $3700 TO FIX. THE NEW TRANSMISSION STINKS. NOTHING IS RIGHT ABOUT THIS CAR. ONE PIECE FALLS OFF AFTER ANOTHER. NICKEL AND DIMING ME TO DEATH! *TR

WHILE DRIVING UP A VERY STEEP HILL MY POWER TRAIN/ TOURQE CONVERTER LET GO. I KNOW THIS BECAUSE I HAD IT TOWED TO MY LOCAL FORD DEALER AND IT HAD TO BE REPLACED. AT THIS TIME THERE WAS NOT A RECALL. NOW ITS 2012 AND THERE IS A RECALL NOTICE. I PAID OVER $1500.00 TO REPAIR AND REPLACE. I THINK THAT THE FORD DEALER THAT REPAIRED MY 2004 FORD FREESTAR SE SHOULD PAY ME BACK. *JS

04 FORD FREESTAR 80, 000 MILES LOST TRANNY GOING UP HILL STATE RT 14 COMING OUT OF WASHINGTONVILLE IN OHIO. VAN JUST STOPPED ON A BUSY 55MPH HIGHWAY TWO LANES. HAD TO BACK DOWN 500 FT OR SO AND SWING INTO A DRIVEWAY WHERE I CALLED A TOW TRUCK.VAN HAD NO FOR. OR REV. GEARS AT ALL! IF MY WIFE WAS DRIVING THE VAN I DON'T THINK SHE COULD HAVE BACKED DOWN THE HILL WITH ON COMING TRAFFIC COMING AT HER.SHE WOULD HAVE JUST SAT ON THE SIDE OF THE HILL AND WAITED 1 1/2 HR FOR THE TOW TRUCK. I WAS TOLD THAT THE TORQUE CONVERTERS GO OUT AT ANYTIME WITH OUT ANY WARNING. AND FORD KNOWS ABOUT THE PROBLEM AND HAS NOT INFORMED OWNERS THAT IT COULD HAPPEN AT ANYTIME AT ANY SPEED. NOT A SAFE THING TO HAVE HAPPEN! *TR

THIS WEEKEND, WE WERE DRIVING THE 2004 FORD FREESTAR (W/ ABOUT 75,000 MILES), AND THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF THERE HAD BEEN MORE TRAFFIC. THE CAR HAD ITS ANNUAL SAFETY INSPECTION LESS THAN A MONTH EARLIER, AND NO PROBLEMS WERE FOUND. *TR

WATER SEEMS TO FIND ITS WAY INTO THE TRANSMISSION . WHEN THIS OCCURS IT DESTROYS THE TRANSMISSION. *JS

IN 2010 FOR NO REASON THE TRACTION CONTROL LIGHT WAS COMING ON. AFTER 2 VISITS TO THE DEALER THEY REPLACED THE ABS MODULE AND SWITCH ON THE MASTER CYLINDER. THE PROBLEM SEEMED TO BE RESOLVED BUT ONCE IN A WHILE THE LIGHT WOULD COME ON. NOW IT IS HAPPENING MORE FREQUENTLY AND THE ABS ACTIVATES FOR NO APPARENT REASON (DRY ROAD AND NORMAL BRAKING) WHICH I CONSIDER A SAFETY HAZARD. *TR

2004 FORD FREESTAR. THE TRANSMISSION JUST WENT OUT ALL OF A SUDDEN. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE GAS WOULDN'T MOVE THE CAR, IT JUST KEPT REVVING UP. THIS IS THE FIRST PROBLEM EVER AND I LOVE MY CAR, BUT THIS IS RIDICULOUS. *TR

MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR

2004 FORD FREESTAR. WHILE LEAVING A PARKING LOT, THE VAN HAD TROUBLE FINDING REVERSE. AFTER GETTING BACKED UP ENOUGH TO TURN OUT GOING FORWARD, MY WIFE EXPERIENCED HIGH REVVING, JERKY MOVEMENTS GOING FORWARD UNTIL THE VAN WOULDN'T MOVE ANYMORE. I HAD TO CALL MY MOTHER TO WATCH THE KIDS WHILE I WENT TO MY WIFE AND GAVE HER THE TRUCK WHILE I STAYED AND HAD THE VAN TOWED TO MY INDEPENDENT MECHANIC. ALL THIS HAPPENED WITH NO WARNING. HE THEN HAD IT TAKEN TO HIS TRANSMISSION SPECIALIST, WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED. THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT AND IT ALSO NEEDED A NEW TRANSMISSION RANGE SENSOR. THE VEHICLE ONLY HAD 80,586KM AND WAS PURCHASED FROM A FORD DEALER WITH 56,605 KM ON IT. *TR

THIS HAS BEEN ON AN ON GOING PROBLEM FOR SEVERAL YEARS NOW (THIS IS THE 4TH TIME FORD SERVICED THE VEHICLE). AFTER A RAIN STORM MY FREESTAR DOES NOT START OR WILL START & STALL. TODAY, AFTER RAINING ALL NIGHT, I WAS DRIVING MY 3 KIDS TO SCHOOL APX 0800HRS, AS I WAS TURNING ONTO ROCHELLE AVE FROM CHESTNUT ST IN ROCHELLE PARK, NJ THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION WITH LOSS OF ALL POWER INCLUDING THE BRAKES WHICH CAUSED ME TO ROLL INTO ON COMING TRAFFIC. LUCKILY THE GARBAGE TRUCK WAS ABLE TO STOP BEFORE HITTING MY VEHICLE. I HAVE FOUND THAT YOU HAD AN OPEN CASE UNDER ID NUMBER PE10033 THE PCM HAS BEEN CHANGED 3 TIMES AND REPAIRED ONCE, ON THE FOLLOWING DATES AT THE FOLLOWING LOCATIONS: 5/13/2010 ALL AMERICAN FORD, 520 RIVER STREET, HACKENSACK, NJ 3/19/2011, 12/13/2011 & 1/13/2012 ALL AMERICAN FORD, 375 RT 17 SOUTH, PARAMUS, NJ ON ALL THESE OCCASIONS IT WAS WATER FROM RAIN THAT EFFECTED THE PCM.

I HAVE A 2004 FORD FREESTAR AND WITHOUT NOTICE THE TRANSMISSION SUDDENLY STOPPED WORKING WHILE DRIVING. A MECHANIC EVALUATED THE PROBLEM AND FOUND THE TORQUE CONVERTER HAD FAILED. THE MECHANIC HAD TO REMOVE THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE FELT THE TRANSMISSION SLIP WHILE ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE THE NECESSARY PARTS TO PERFORM SERVICE ON THE VEHICLE. IN ADDITION, THE CONTACT WAS ADVISED THAT THE RECALL HAD NOT YET BEGUN AND WAS ADVISED THAT RECALL REPAIRS WOULD BEGIN IN THE NEAR FUTURE (NHTSA CAMPAIGN ID NUMBER: 12V006000 -POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

MANY ISSUES WITH THE VAN & THEY CONTINUE. PURCHASED FROM 1 PREVIOUS OWNER, JAN '09 AROUND 60K MAY 2010, 74K MILES- REPLACED SPARK PLUGS & WIRES, FUEL SYSTEM CLEANER: ROUGH IDLE $432.23 DEC 2010, 83K MILES - REPLACED FRONT AXLE & SWAY BAR LINKS: $822.89 APRIL 2011, ? MILES, - REPLACED PLUGS & WIRES, COIL PACK: ROUGH IDLE $700.85 JAN 2012, 100K MILES - REPLACED PVC EVAP HOSE, R&R FUEL FILTER, FUEL INJECTOR CLEANER: ROUGH IDLE $228.40 AUG 15 2012, 106K MILES - RECALL, TORQUE CONVERTER REPLACED: COSTING ME $162.14 TO REPLACE SEALS & TRANSMISSION FILTER AUG 16 2012, 106K MILES - REPLACED EGR VALVE: ROUGH IDLE & ENGINE LIGHT ON AFTER RECALL FIX $135.95 (DEALERSHIP WAS KIND ENOUGH TO ONLY CHARGE FOR LABOR) AUG 31, 2012, 107K MILES - ENGINE IS STILL RUNNING ROUGH, PIERCING NOISE WHILE DRIVING, SOMETIMES IT GOES AWAY WHEN I AM TURNING. *TR

2004 FORD FREESTAR - TRANSMISSION WENT OUT WITHOUT ANY WARNING - I WAS TURNING A CORNER AND HEARD A LOUD NOISE - THE CHECK TRANSAXLE LIGHT CAME ON AND I COULD NOT GET THE CAR TO MOVE - TOOK TO AUTO GARAGE AND THEY SAID THEY WOULD HAVE TO REPLACE BUT THAT THEY HAVE SEEN THIS OVER AND OVER WITH THE 04 FREESTAR. THIS WENT OUT IN THE MIDDLE OF AN INTERSECTION ON A BUSY STREET WITH MY 3 KIDS IN THE CAR. THIS IS A DANGEROUS PROBLEM THAT FORD SHOULD ADDRESS! *TR

WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE VAN FAILED ON MY WIFE AS SHE WAS DRIVING AND WAS LUCKILY ON A GRAVEL ROAD WITH NO ONE AROUND HER. SHE WAS ABLE TO COAST TO A COMPLETE STOP BUT AGAIN THE VAN WOULD NOT GO INTO REVERSE OR DRIVE. HAD IT TOWED TO MACKE FORD IN COON RAPIDS, IA AGAIN AND THEY THOUGHT IT WAS A BAD PCM. I MADE IT CLEAR TO THE SERVICE DEPT THAT I THOUGHT WATER WAS GETTING INTO THE PCM COMPARTMENT DUE TO OTHER PEOPLE COMPLAINING ABOUT THIS ON THE INTERNET AND THE FACT THAT IT HAD RAINED EXTREMELY HARD THAT MORNING. THEY DID NOT THINK THIS WAS THE CASE AND PUT ANOTHER PCM IN AND SENT THE OTHER ONE BACK TO FORD AS THEY THOUGHT THEY RECEIVED A BAD PCM. TOOK IT HOME AND THE NEXT MORNING IT WOULD NOT START AND THE BATTERY WAS DEAD. TESTED AND FOUND THAT THE RADIO WAS TURNING ON BY ITSELF AND DRAINING THE BATTERY...EVEN W/OUT THE KEY IN THE IGNITION. MACKE TRIED FIXING IT FOR THE NEXT 2 MONTHS AND EVEN AFTER DENYING WATER WAS GETTING INTO IT..FINALLY CALLED AND SAID THEY FOUND WATER IN THE PCM COMPARTMENT AND IT WAS A FORD ENGINEERING PROBLEM. THEY WANTED ME TO PAY FOR THE COMPUTER THIS TIME SINCE FORD WOULD NOT COVER THE WATER DAMAGE!! ANOTHER 700.00. WITH ALL THE INTERNET COMPLAINTS ABOUT THERE ABOUT WATER GETTING INTO THE COMPUTER THIS SHOULD BE RECALLED AND OUR MONEY RETURNED! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REBUILT. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT WATER WAS LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.

2004 FORD FREESTAR, GOING DOWN ROAD FINE, ENGINE REV, SPEED DECLINED AND WOULD NOT MOVE. TRANSMISSION LOCKED DUE TO BAD TORQUE CONVERTER. HAD TO REPLACE TRANSMISSION. *TR

2004 FORD FREESTAR. GOING DOWN THE ROAD AND THE VAN RAN FINE BUT COULD NOT GO ANY MORE. HAD TO GET TOWED AND FIND IT IS THE TRANSMISSION AND WILL BE AT LEAST 1600 DOLLARS TO FIX. NO WARNING OR SLIPPING OR ANYTHING AND I SEE ON THE FORUMS THAT FORD IS HAVING WAY TOO MUCH TROUBLE WITH THESE VANS. WHAT ARE WE TO DO FOR THERE PROBLEM. IT IS CRIPPLING FAMILIES LIKE OURS WITH BIG BILLS. *TR

I HAVE A 2004 FORD FREESTAR. WE ARE THE ORIGINAL OWNERS AND JUST YESTERDAY THE TRANSMISSION WENT OUT. WE WERE DRIVING AND ALL OF A SUDDEN THE CAR WOULD NOT SHIFT INTO GEAR. OUR VAN HAS 40,000 MILES ON IT. I'VE BEEN READING THAT THIS IS A COMMON PROBLEM WITH THESE VANS AND HOPE THAT FORD WILL DO SOMETHING ABOUT IT. *TR

WHILE DRIVING ON BUSY HIGHWAY RT 76 NEAR AKRON OHIO MY 2004 FORD FREESTAR WHICH ONLY HAD 79,279 MILES BEGAN LOSING SPEED AND BLACK SMOKE WAS COMING OUT THE BACK AND ENGULFED THE ENTIRE VAN WHICH HAD MY 2 CHILDREN AND WIFE IN. WE MANAGED TO PULL OFF TO THE SIDE OF HIGHWAY AND CALLED FOR TOW , WE HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,002.07 DOLLARS AND WAIT A WEEK FOR REPAIR TO BEC COMPLETED. I HAD VAN AT PRESTON FORD DEALERSHIP IN SHARON PA PREVIOUSLY BECAUSE TRANSAXLE LIGHT WOULD SOMETIMES COME ON AFTER DRIVING MORE THAN 20 MILES BUT IT WOULD GO OFF AFTER TURNED OFF AND RESTARTED. DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE. *TR

WHILE BACKING FROM A PARKING SPACE, WITH NO WARNING, MY VAN JUST STOP MOVING. I COULD NOT MOVE BACK OR GO FORWARD. MECHANIC EXPLAINED THAT THERE WAS A MAJOR FAILURE IN THE TORQUE CONVERTER. WHEN HE DROP THE TRANSMISSION OIL PAN IT WAS FULL OF METAL SHAVINGS. WE HAD TO PURCHASE A NEW TRANSMISSION. *TR

TRANSMISSION FAILED AT 80 MPH IN THE MIDDLE OF I-85 IN ATLANTA, GA. THE CAR WAS HAULED GARAGE IN LAURENCVILLE, GA WHERE A NEW TRANSMISSION WAS INSTALLED AT GREAT EXPENSE. THE OLD TRANSMISSION WAS LEFT AT NOBODY'S GARAGE IN LAURENCEVILLE, GA. *TR

MY FORD FREESTAR 2004 SUDDENLY STOPPED AS I WAS DRIVING. THE CAR WAS REVVING BUT CAR SEEMED TO BE IN NEUTRAL. LUCKILY I WAS DRIVING SLOW ON A QUIET SUBURBAN STREET WHEN IT OCCURRED AND I WAS ABLE TO PULL INTO A SIDE STREET. OBVIOUSLY, I WAS VERY SHAKEN UP. I CALLED THE FORD SERVICE CENTER, BUT INSTEAD OF ACKNOWLEDGING THAT THIS IS AN INCIDENT THAT THEY HAVE BEEN AWARE OF, THEY TOLD ME THAT I SHOULD GET IT TOWED INTO SERVICE AND GET A DIAGNOSTIC FOR $115.00. THEN HE TOLD ME THAT MOST LIKELY I NEEDED A NEW TRANSMISSION FOR ANYWHERE BETWEEN $3000 - 4000. THE GUYS FROM FORD WERE NOT ONLY PLAYING DUMB, BUT WERE ALSO TRYING TO TAKE ADVANTAGE OF THEIR DEFECTIVE TRANSMISSION BY MAKING EVEN MORE MONEY. NO WONDER THEY WERE THE ONLY CAR MANUFACTURER THAT DIDN'T ASK FOR A GOVERNMENT LOAN. THEY JUST STEAL WHAT THEY NEED FROM THE CONSUMER. HOW EASY IS THAT. NOW I WANT TO KNOW HOW SMART THEY WOULD BE IF INDEED SOMEONE DIED FROM THIS DEFICIENCY. PERHAPS MR. FORD WOULD LIKE TO CALL MR. TOYOTA TO ASK FOR SOME ADVICE IN ADVANCE. WITH ALL THE COMPLAINTS JUST ON THIS ONE SITE, THIS IS PROOF THAT THEY HAVE BEEN IGNORING THIS PROBLEM. THEY ARE WELL AWARE OF THE SITUATION. THIS MAKES FOR MORE EVIDENCE WHEN THERE IS A CLASS ACTION LAWSUIT. *TR

BOUGHT VAN WITH 68,000 MILES AND A WEEK LATER WITH 68,500 MILES THE VEHICLE LOST POWER WHILE DRIVING WITH NO WARNING...HAD TO REPLACE TRANSMISSION $2900.00.......I WOULD LIKE ALL OF THAT BACK....AND SO WOULD EVERYONE ELSE THAT HAS HAD THIS HAPPEN TO THEM....THANKS *TR

TRANSMISSION BUCKS WHEN IN OVERDRIVE,DELAYS ENGAGEMENT IN REVERSE, TOOK VAN TO TRANS SHOP AND WAS TOLD CODES SHOWED DEFECTIVE TORQUE CONVERTER. I'M IN THE PROCESS OF HAVING IT FIXED. *TR

THE TRANSMISSION JUST GAVE OUT. NO PRIOR SYMPTOMS OR WARNING. I WAS DRIVING WITH MY FOOT ON THE GAS AND THE CAR FELT LIKE IT WENT INTO NEUTRAL. GOOD THING I WASN'T ON THE HIGHWAY BECAUSE WHAT IS MORE DANGEROUS THAN THE BRAKE NOT WORKING IS THE GAS NOT WORKING WHEN YOU ARE GOING ON THE HIGHWAY. *TR

I OWN A 2004 FORD FREESTAR. WITHOUT WARNING OR ANY OTHER PREVIOUS PROBLEMS, THE TRANSMISSION STOPPED WORKING AND WOULD NOT RESPOND IN ANY GEAR. THE VEHICLE CONTINUES TO NOT RESPOND AND SUBSEQUENTLY HAD TO BE TOWED TO A GARAGE. CURRENTLY, THE FORD GARAGE (PURVIS FORD, FREDERICKSBURG VA) HAS THE VEHICLE AND THEY ARE TELLING ME THAT THEY NEED TO BREAK OPEN THE CASE TO INVESTIGATE FURTHER. THERE ARE NO OUTER SIGNS OF THE PROBLEM. *TR

HELLO, I AM ANOTHER VICTIM OF THE 2004 FORD FREESTAR TRANSMISSION (TORQUE CONVERTER) FAILURES. I HAD NO WARNING AT ALL THAT SOMETHING WAS WRONG, THERE WAS NOT LIGHTS OR SOUNDS EVEN WHEN IT COMPLETELY FAILED THERE WERE STILL NOT A SINGLE LIGHT OR NOISE. I AM VERY CONCERNED ABOUT THIS BECAUSE I HAVE SEEN WHERE A WHOLE LOT OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I DO NOT UNDERSTAND WHY FORD IS NOT RECALLING THIS. ARE THEY WAITING FOR SOMEONE TO GET KILLED IF IT HAS NOT ALREADY HAPPENED. I HAD MY 3 SONS IN THE VAN AND WAS ON OUR WAY HOME WHEN ALL OF A SUDDEN WHEN WE TURNED THE CORNER THE VAN WOULD NOT MOVE ANYMORE, THE ENGINE WOULD JUST REV LIKE WE WERE IN NEUTRAL. I WAS ALMOST REAR ENDED BY THREE DIFFERENT CARS AND MY CHILDREN WERE SCARED TO DEATH. AS OF RIGHT NOW MY VAN IS AT GLEN BURNIE TRANSMISSIONS (WHO KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I TOLD THEM THE TYPE OF VEHICLE) GETTING FIXED AND IS GOING TO COST ME ANYWHERE FROM $1500 TO 2500 DOLLARS. WHEN I HAD IT TOWED TO THE SHOP THEY (GLEN BURNIE TRANSMISSIONS) HAD STATED THAT THEY HAVE SEEN SO MANY OF THESE VANS WITH THE SAME PROBLEM. I AM NOT UNDERSTANDING WHY THIS HAS NOT BEEN RECALLED BECAUSE EVERYONE WHO DRIVES A 2004 FREESTAR ARE NOT DOING SOMETHING WRONG TO CAUSE THIS TO HAPPEN. I JUST LIKE TO SEE SOMETHING DONE BEFORE SOMEONE REALLY GETS HURT IF IT HAS NOT HAPPENED YET. *TR

VEHICLE STOPPED IN MIDDLE OF ROAD. ENGINE REVVED AND WOULD NOT GO INTO GEAR, FORWARD OR REVERSE. HAD TO HAVE TOWED HOME. MECHANIC SAYS ITS THE TORQUE CONVERTER. WE PREVIOUSLY HAD THE TRANSMISSION REBUILT BACK IN 2008 WHEN IT WENT OUT. *TR

I OWN A 2004 FORD FREESTAR. IN APRIL 2010 WITH JUST OVER 70K MILES THE ENTIRE TRANSMISSION FAILED. THE VEHICLE SUDDENLY LOST ALL POWER AFTER MAKING A LOUD HIGH PITCHED NOISE. THE ENGINE WOULD START BUT WOULD NOT GO INTO GEAR. THIS RESULTED IN THE ENTIRE TRANSMISSION HAVING TO BE REPLACED AT THE COST OF $2800. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL WHEN THE VEHICLE STALLED; HOWEVER, THE ENGINE WAS STILL ON. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE STATION WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.

SUDDEN TRANSMISSION FAILURE DUE TO TORQUE CONVERTER. DRIVING HOME FROM OUT OF STATE VACATION. TRAVELING 60 MPH IN PASSING LANE WHEN VEHICLE BEGAN TO RAPIDLY DECELERATE. COASTED ACROSS INSIDE LANE THROUGH TRAFFIC TO SHOULDER OF HIGHWAY. TRANSMISSION FLUID LEVEL WAS GOOD. TOWED TO TRANSMISSION SHOP AND FAMILY AND I WAITED SEVERAL DAYS FOR TRANSMISSION TO BE REPAIRED AND REBUILT AT COST EXCEEDING $2600. *TR

I HAVE A HIGH PITCH NOISE COMING FROM THE LEFT SIDE OF MY VAN CHECK THE BRAKES THEY ARE FINE THE PROBLEM IS BAD WHEEL BEARING [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

2004 FORD FREESTAR MINIVAN - DROVE MINIVAN TO A RELATIVES HOUSE, WAS RUNNING FINE, NO NOISES OR SLIPPING OF THE TRANSMISSION AT ALL, GOT IN TO LEAVE AND HAD NO POWER IN THE TRANSMISSION. TRANSMISSION ARMS WILL ENGAGE BUT APPEARS TORQUE CONVERTER IS NOT OPERABLE. THE VEHICLE STILL WON'T RUN AND IT'S GOING TO COST ME $3000 TO FIX!! THERE ARE MANY MANY COMPLAINTS OF THIS TYPE AND ALSO AN OPEN INVESTIGATION. MANY MANY COMPLAINTS. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED UPON STARTING THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSTIC OF THE FAILURE. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,185.

VEHICLE STALLED, WOULD NOT STAY RUNNING, BUCKED VIOLENTLY. AFTER TAKING TO MY MECHANIC, DIAGNOSED IT TO BE WATER ENTERING THE PCM MODULE. FORD HAS A TSB FOR THE ISSUE, TSB 06-14-10. FORD WOULD NOT STAND BEHIND VEHICLE AS IT WAS OUT OF WARRANTY. ONLY HAS 48,500 MILES. THIS INCIDENT COULD KILL SOMEONE IF THE THE RIGHT DRIVING CONDITIONS ARE MET WHEN THE FAILURE HAPPENS. ONLY A MATTER OF TIME, IF IT HAS NOT ALREADY HAPPENED AND IT IS UNDETECTED. STILL AT THE SHOP TO BE REPAIRED AT THIS TIME WITH THE MECHANICS I TRUST, NOT FORD.

2004 FORD FREESTAR: VEHICLE WOULD NOT GO INTO REVERSE ON MARCH 26 AND ALSO HAD PROBLEMS GOING FORWARD. VEHICLE WOULD NOT GO OVER 20 MPH. DID NOT DRIVE VEHICLE AFTER THIS EVENT AND HAD TOWED TO FORD DEALER ON APRIL 6. PCM WAS REPLACED. PICKED CAR UP ON APRIL 19. DELAY IN PICKUP DUE TO VACATION. A WEEK LATER (APRIL 26), SAME PROBLEM RETURNED AFTER DRIVING A TOTAL OF ABOUT 110 MILES. WHILE DRIVING IN TRAFFIC, VEHICLE DROPPED TO UNDER 20 MPH WITHOUT WARNING. VEHICLE FAILED AT A BUSY INTERSECTION. THIS WAS A FRIGHTENING EXPERIENCE AND THERE WAS A CHILD IN THE CAR. PCM WAS REPLACED A SECOND TIME. PICKED UP REPAIRED VEHICLE AT FORD DEALER ON MAY 1 AND ON THE WAY HOME FROM FORD DEALER, DROVE VEHICLE 18 MILES, WHEN VEHICLE FAILED AGAIN. VEHICLE SHUT DOWN IN TRAFFIC, NO POWER STEERING OR BRAKES AVAILABLE, BARELY MISSED HITTING A HOUSE. VEHICLE TOWED BACK TO FORD DEALER FOR 3RD TIME. VEHICLE WOULD NOT GO IN REVERSE WHEN UNLOADED FROM TOW TRUCK. WE WERE FORTUNATE THAT NO ONE GOT HURT IN EITHER OF THESE INCIDENTS AND WE ARE VERY CONCERNED THAT WE WILL NOT BE SO FORTUNATE THE NEXT TIME. WE ARE AFRAID TO DRIVE THIS CAR. *TR

PULLING INTO PARKING LOT AND TRANSMISSION WENT OUT. ONLY HAS 89,000 MILES ON IT. HAD TO BE REBUILT. COST 1897.70 TO FIX. 2004 FORD FREESTAR. *TR

DRIVING OUR VAN ON THE HIGHWAY, IT SUDDENLY MADE A REVVING NOISE BUT DID NOT ACCELERATE. THIS HAPPENED AGAIN, AND THEN WHEN MY HUSBAND PUSHED THE GAS PEDAL, THE VAN DID NOT RESPOND. LUCKILY HE WAS ABLE TO STEER IT TO THE SIDE OF THE HIGHWAY. NO WARNING, NO ENGINE LIGHT, AND THE TRANSMISSION WAS SUDDENLY NOT WORKING AT ALL. VERY SCARY AND WE FEEL LUCKY IT DIDN'T CAUSE AN ACCIDENT, WITH OUR TWO CHILDREN IN THE VAN. THIS VERY THING HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE ACCORDING TO INTERNET REPORTS. FORD DEALERSHIP ESTIMATES REPAIR AT $2500-3000 TO REPAIR OR REPLACE THE TRANSMISSION. FOR A VAN WITH ONLY 64,000 MILES ON IT? THIS PUTS US IN FINANCIAL HARDSHIP AND I AM SCARED IT WILL HAPPEN AGAIN. *TR

PURCHASED THIS 2004 FORD FREESTAR 6 MONTHS AGO WITH 98,000 MILES ON IT FROM OAK MOTORS ON W. 3TH STREET IN INDIANAPOLIS. EVERY TIME IT RAINS, THE VEHICLE STOPPED ON ME. FINALLY, I SUGGESTED THAT THIS DEALERSHIP TAKE THE VEHICLE TO A FORD DEALER TO DIAGNOSE THE PROBLEM AS THE SELLING DEALERSHIP DID NOT KNOW HOW. I ALSO SUGGESTED MY FEAR IN GOING THROUGH A CAR WASH. THE FORD DEALER TAKES THE CAR THROUGH A CAR WASH AND DETERMINES IT IS THE #1 AND #3 COIL PACK, PLUGS AND WIRES. WHILE TRYING TO TAKE THE VEHICLE BACK IN FOR THE REPAIR AFTER HAGGLING WITH THE SELLING DEALER ABOUT WHO SHOULD PAY, THE VEHICLE DEMONSTRATED WHAT SEEMED LIKE TRANSMISSION FAILURE. THE SELLING DEALERSHIP TODAY TOLD ME THAT A TRANSMISSION SPECIALIST INFORMED THEM TODAY THAT IT IS NOT A TRANSMISSION PROBLEM BUT THEY THINK IT IS A PROBLEM WITH THE VAN'S COMPUTER SYSTEM. IT WILL NOT GO FORWARD OR BACKWARDS BUT IT IS NOT A TRANSMISSION PROBLEM. ALSO, EVERY TIME IT RAINS, THE BREAKS SQUEAK BUT WHEN THE WEATHER IS DRY, BREAKS DEMONSTRATE NO PROBLEM. ALMOST PHANTOM PROBLEMS. PLEASE HELP. ONGOING PROBLEM SINCE LESS THAN 30 DAYS AFTER PURCHASE DATE OF 9/31/2009.

I EXPERIENCED A SUDDEN LOSS OF POWER AFTER ACCELERATING FROM A STOP LIGHT ON THE MORNING. I COASTED TO THE SIDE OF THE ROAD, CALLED MY HUSBAND, DID I MENTION IT WAS 445 AM, HE CAME AND TOWED ME OUT OF THE WAY OF TRAFFIC AND HAD IT TOWED TO LITHIA FORD DEALERSHIP WHEN THEY OPENED. WE WERE TOLD BY THE SERVICE ADVISER THAT A NEW TRANSMISSION IS NEEDED, BUT THEY COULDN'T TAKE IT APART BECAUSE TO WARRANTY COMPANY WOULD NOT ALLOW IT. *DT

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO LUNGE FORWARD AND THE TRANSMISSION WOULD NOT SHIFT GEARS. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME WHERE THE DEALER WAS CONTACTED. HE STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ANY REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE CONTACT WAS CONCERNED WITH THE NUMEROUS COMPLAINTS RELATED TO THE TRANSMISSION FAILURES IN HIS MODEL VEHICLE. THE FAILURE MILEAGE WAS 159,966.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATE SPEEDS OF 20 MPH THE VEHICLE EXHIBITED TRANSMISSION FAILURE. A PASSERBY ASSISTED WITH MOVING THE VEHICLE FROM THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS VERIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 76,500.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. THE ACCELERATOR PEDAL WAS ENGAGED, FOLLOWED BY A DELAY IN THE RESPONSE TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 105,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE TRANSMISSION FELT AS IF IT WERE SLIPPING. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO TEST DROVE THE VEHICLE AND EXPERIENCED NO PROBLEMS. THE NEXT DAY WHEN ATTEMPTING TO PULL OUT OF HIS DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER INFORMED HIM THAT THE PCM HAD GOTTEN WET AND WAS THE CAUSE FOR THE FAILURE. THE DEALER INSTRUCTED HIM ON HOW TO PERFORM THE REPAIR FOR THE VEHICLE AND THE CONTACT NOTICED NO MORE PROBLEMS AFTER THE REPAIR. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,100. THE FAILURE MILEAGE WAS APPROXIMATELY 64,800.

I WAS DRIVING MY 2004 FREESTAR VAN DOWN A MAIN HIGHWAY WHEN ALL AT ONCE IT WOULD NO LONGER GO. I PULLED OFF THE ROAD TO SEE IF I COULD SEE WAS WRONG THAT WHEN I FOUND OUT THAT IT WOULD NOT GOT INTO ANY GEARS AT ALL. I CALLED THE DEALER WHERE I BOUGHT THE VAN AND THEY TOOK IT IN JUST TO CALL ME AND TELL ME IT WAS THE TRANNY. I BOUGHT THIS VA WITH 73000 MILES ON IT JUST TO HAVE IT A HALF A MONTH AND THE TRANNY TO GO OUT ON IT. TO THIS DAY THEY STILL HAVE THE VAN AND CAN NOT GET ANOTHER TRANNY FOR IT. I THINK YOU REALLY NEED TO GET THIS FIX CAUSE SOMEBODY COULD RALLY GET HURT OR KILLED ONE DAY. JUST THANK GOD THAT THIS HIGHWAY I WAS ON THE WAS NO TRUCKS COMING AT THAT TIME CAUSE THIS IS THERE ONE MAIN ROAD THEY USE. I ALSO HATE TO BE STILL PAYING ON A VAN THAT I CANT EVEN DRIVE. *TR

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR HOME WITH THE KIDS ON BOARD. WITHOUT ANY WARNINGS, SHE SUDDENLY REALIZED THAT EVEN THOUGH SHE WAS GIVING THE ENGINE GAS, THE VAN WAS UNRESPONSIVE AND WAS SIMPLY COASTING DOWN THE ROAD. UNFORTUNATELY, THERE WERE NO SIDE STREETS OR A SHOULDER TO PULL OFF ONTO, SO THE VAN EVENTUALLY CAME TO A STOP MOSTLY IN A TRAFFIC LANE. IT HAD TO BE TOWED TO A TRANSMISSION REPAIR SERVICE, WHERE IT WAS SHOWN TO HAVE A FAULTY TORQUE CONVERTER, WITH A REPAIR COSTING ABOUT $2200. UPON DOING SOME INTERNET RESEARCH, IT SEEMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. FORTUNATELY, THE ROAD MY WIFE WAS DRIVING ON WAS NOT PARTICULARLY BUSY AT THE TIME. I CON ONLY IMAGINE WHAT MIGHT HAVE HAPPENED IF SHE WAS DRIVING ON THE FREEWAY IN HEAVIER TRAFFIC. *TR

I WAS DRIVING MY 2004 FORD FREESTAR WHEN IT STOPPED ACCELERATING. I WAS ON THE HIGHWAY AND IT JUST REVED. WHEN I PULLED OVER THE CAR WOULD NOT GO INTO GEAR. I HAD TO HAVE THE TRANSMISSION REPLACED WHICH COST ME $2500. THIS SEEMS TO BE A TREND WITH THIS YEAR AND MODEL.

OUR FREESTAR SPITS AND SPUTTERS DURING WET WEATHER. MECHANIC CHANGED SPARKPLUGS, BUT NO CHANGE. ONLY HAPPENS DURING WET TIMES. VEHICLE STALLED IN TRAFFIC WITH DAUGHTER DRIVING. FINALLY WAS ABLE TO RESTART VEHICLE AND GET IT OFF THE ROAD. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.