NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Ford Freestar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE A 2004 FORD FREESTAR. WE KEEP IT UP PROPERLY WITH ALL THE OIL CHANGES AND SUCH. ON MARCH THE 3RD I WENT TO PULL AWAY AS THE LIGHT TURNED GREEN, I BARELY GOT INTO THE MIDDLE OF THE ROAD WHEN THE VAN SUDDENLY LOST ALL POWER. THE MOTOR WAS RUNNING BUT THE VAN WOULD NOT MOVE. THANK GOD I DID NOT GET HIT. WE HAD IT TAKEN TO THE REPAIR SHOP. THEY DON'T KNOW WHATS WRONG WITH IT, NO LIGHTS OR WARNINGS CAME ON BUT IT HAD TO HAVE A NEW TRANSMISSION.
CHECK TIRES & TRACTION CONTROL OFF LIGHT COMES ON DAILY. *TR
MY HUSBAND AND I JUST PURCHASED A 2004 FORD FREESTAR. GRANTED IT IS USED WITH 94,000 MILES, BUT WE HAD IT FOR EXACTLY ONE WEEK AND THE TRANSMISSION WENT OUT AS MY HUSBAND, MYSELF AND OUR FOUR CHILDREN WERE GOING 70 MPH DOWN AN INTERSTATE. NO WARNINGS OR ANYTHING....LORD ONLY KNOWS HOW MUCH ITS GOING TO COST TO REPLACE AND NO MONEY TO REALLY FIX IT. WE WERE TRAVELING DOWN INTERSTATE 71 IN OHIO GOING TO MY FATHER'S. I HAD THE CRUISE CONTROL SET AND HIT THE ACCELERATOR BUTTON ON THE STEERING WHEEL TO SPEED UP A BIT. ONCE I DID THAT, MY RPM'S SHOT UP AND I LOST "CONTROL". I TURNED OFF MY CRUISE CONTROL BUT WAS UNABLE TO ACCELERATE USING THE GAS PEDAL. *TR
TWICE DRIVING HEAVY RAIN MY 2004 FREE STAR STALED OUT LEAVING A STOP LIGHT. UPON RESTART WOULD BUCK AND STOP RUNNING. WOULD NOT GO INTO REVERSE WITHOUT BEING PUT INTO PARK. BOTH TIMES WAS TOWED TO THE DEALER, WAS TOLD THE COMPUTER WAS WATER LOGGED. THE FIRST TIME THEY TOOK CARE OR IT THIS TIME THEY TOLD ME IT IS 825 PLUS TAX AND WHAT EVER TIME IT TOOK TO FIND WATER LEAK. THIS SAME VAN ALSO STOP RUNNING IN HEAVY RAIN AROUND 58,000 MILES WITH MY WIFE DRIVING AND SHE ALMOST WAS REAR ENDED THAT TIME IS WAS A TRANSMISSION FAILURE. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH ON WET ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST ONTO THE EMERGENCY LANE UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE INSPECTED BY AN AUTHORIZED DEALER. THE DEALER STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND ALSO ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THERE WERE NO REPAIRS MADE TO THE TRANSMISSION AND THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 72,000.
WITHOUT WARNING, OUR 2004 FORD FREESTAR LOST ALL FORWARD AND REVERSE POWER IN RUSH-HOUR TRAFFIC. I WAS TRAVELING ABOUT 25 MPH WHEN ENGINE SEEMED TO SURGE. COASTED TO A STOP AND TRIED ALL GEARS. NOTHING. MECHANIC SAYS TORQUE CONVERTER SPUN ITSELF LOOSE INSIDE TRANSMISSION; QUOTED A REPAIR PRICE OF $2,100. ALSO CALLED IT THE FREESTAR'S ACHILLES HEEL. *TR
I NOTICED THE NHTSA MAY HAVE OPENED A PROBE ON THE 2004 FORD FREESTAR TRANSMISSION ISSUE. THE TRANSMISSION HAS FAILED TWICE AT 65,000 MILES , ONCE WITH MY WIFE DRIVING ALONE AT NIGHT AT HIGHWAY SPEED, AND THE SECOND TIME WITH MY 17 YEAR OLD DAUGHTER DRIVING AT NIGHT WITH FRIENDS. BOTH TIMES CREATED EXTREMELY DANGEROUS SITUATIONS TO THE OCCUPANTS AND FELLOW DRIVERS ON THE ROAD AROUND THEM. THE FIRST THE TRANSMISSION FAILED AT 65 MPH, LOST POWER COMPLETELY. AT THE TIME I HAD THE VAN TOWED TO LINDSAY FORD IN WHEATON, MD AND THE TORQUE CONVERTER REPLACED FOR $2,200. TWO MONTHS LATER THE INCIDENT OCCURRED AGAIN WITH MY DAUGHTER DRIVING AND WE HAD IT TOWED TO THE DEALER AGAIN AND THEY "COULD NOT DUPLICATE THE PROBLEM AND SAW NO CODES"- PAID ANOTHER $300 FOR "CAMSHAFT SENSOR REPLACEMENT" THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE HEARD THIS ISSUE HAS OCCURRED REPEATEDLY AND NUMEROUS TIMES. *TR
I BOUGHT A 2004 FORD FREESTAR VAN AND THREE WEEKS AFTER I BOUGHT IT WHILE DRIVING DOWN THE ROAD I WENT TO ACCELERATE AND THE VAN JUST REVVED, COME TO FIND OUT THE TRANSMISSION HAS WENT OUT AND NOW WE HAVE BEEN WITHOUT A CAR SINCE FEBRUARY OF 2010 AND WE HAVE THREE SMALL CHILDREN AND I WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS DEFECT IN THE VAN. *TR
VEHICLE DRIVING NORMALLY, SPEEDS UP TO 60MPH. STOPPED AT TRAFFIC SIGNAL. AT GREEN, BEGAN TO ACCELERATE -- VEHICLE REACHES ALMOST 30MPH WHEN THE ENGINE REVS AND THE VEHICLE CEASES TO ENGAGE IN A FORWARD MOTION. THE VEHICLE WAS ABLE TO COAST ONTO THE SHOULDER AND BARELY INTO A PARKING LOT. NO SIGN OF PROBLEM, NOTHING TO INDICATE THE VEHICLE WOULD CEASE MOVING. TOWED TO FORD REPAIR. RESULT WAS A COMPLETE REBUILD OF THE TRANSMISSION. THOUGH NO ONE WAS HURT (AMAZING FOR END-OF-DAY RUSH TRAFFIC) IT MIGHT HAVE BEEN QUITE THE OPPOSITE AS THE NEXT DAY I WAS TO TRAVEL ON MAJOR HIGHWAYS. I AM STILL SHUDDERING AT THE IDEA THIS COULD HAPPEN AT ANYTIME WITHOUT ANY WARNING - PERHAPS WITH MY 4 CHILDREN IN THE CAR WHILE PASSING A SEMI-TRUCK ON THE HIGHWAY. AS IT IS, WE ARE WITHOUT OUR FAMILY VEHICLE. AT THIS TIME IT APPEARS WE WILL BE WITHOUT THE VEHICLE FOR PERHAPS 2 - 3 WEEKS. *TR
2004 FORD FREESTAR TRANSMISSION FAILURE. AFTER TALKING WITH FORD SERVICE THEY DIDN'T SEEM SURPRISED BY THIS. NOW I'M STUCK WITH REPLACING THE TRANSMISSION IN MY VEHICLE FOR SOMETHING THAT IT APPEARS FORD AND MANY OTHER PEOPLE ARE AWARE OF. I WOULD APPRECIATE ACTION BE TAKEN AGAINST FORD TO GET ME AND OTHER CONSUMERS MONEY BACK. *TR
THERE ARE 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR, FIRST TIME IN MARCH,2008, 2ND TIME IN FEBRUARY, 2010. *TR
I HAVE A 2004 FORD FREESTAR. I RECENTLY HAD MY TRANSMISSION REPLACED AT 89,900 MILES. WE WERE ON THE HIGHWAY AT NIGHT TIME WITH AN 8 YEAR OLD AND 7 YEAR OLD WHEN THE VEHICLE JUST STARTED STOPPING. THERE NO WARNING LIGHTS THAT CAME ON FOR THE TRANSMISSION NO SIGNS. THE RPMS WOULD GO HIGH / VEHICLE WENT WOULD BARELY MOVE. IT WAS AWFUL. *TR
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH ONLY 84,000 WHEN THE TRANSMISSION FAILED WHILE SHE WAS DRIVING. LUCKILY SHE WAS ON A QUIET ROAD AND NOT THE HIGHWAY AND SHE WAS ABLE TO PULL OVER WITH NO PROBLEMS. THIS HAPPENED TO A FRIEND OF OURS WHO ALSO BOUGHT A 2004 FORD FREESTAR AND HIS TRANSMISSION WENT OUT WITH ONLY 80,000 MILES. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING 25 MPH SHE NOTICED THAT THE VEHICLE HAD SUDDENLY STOPPED ACCELERATING WHILE THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 53100.
2004 FORD FREE STAR,VAN WAS IN DRIVE BUT FAILED TO MOVE ON HIGHWAY. TOOK TO SHOP THEY SAID IT IS THE TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS SUDDENLY INCREASED, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE SUDDENLY DECELERATED. SHE WAS ABLE TO EXIT THE FREEWAY AND THE VEHICLE CONTINUED SLOWING DOWN UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE CENTER WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER HAD EXPLODED INTO LITTLE PIECES. THE VEHICLE WAS REPAIRED AT THAT TIME. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE BEGAN "STUTTERING" WHILE SHE WAS DRIVING AT 50 MPH. SHE TOOK IT TO THE REPAIR SHOP WHERE IT WAS AT THE TIME OF THE COMPLAINT AWAITING DIAGNOSIS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 02/10/11 *BF UPDATED 04/21/11
2004 FORD FREESTAR 'DIED' COMPLETELY UNEXPECTEDLY AND WITHOUT WARNING ON THE FREEWAY (I-94 EASTBOUND, CLINTON TWP. MI). MY HUSBAND WAS VERY FORTUNATE TO HAVE BEEN SO NEAR AN OFF RAMP THAT HE COULD COAST DOWN. THE PROBLEM WAS THE TRANSMISSION, WHICH WE'VE HAD TO HAVE REBUILT AFTER ONLY 62,000 MILES. I HAVE SINCE FOUND OUT THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, AS IT SEEMS TO BE AN ISSUE WITH THE 2004 FREESTAR. IT COST US $2000 TO HAVE REPAIRED...A HARDSHIP IN THIS TOUGH ECONOMY. I DO NOT HAVE THE OLD PARTS. *TR
MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLEMS OR TROUBLE. THE TRANSMISSION HAD TO BE REBUILT ALONG WITH REPLACEMENT OF TORQUE CONVERTER AND OTHER INTERNAL PARTS. *TR
BACKED 2004 FREESTAR OUT OF DRIVEWAY. SHIFTED INTO DRIVE AND WENT FORWARD ABOUT TWO FEET. VAN REDLINED. TRIED REVERSE, DRIVE AND LOWER GEARS. NONE WILL WORK. *TR
2004 FREESTAR TRANSMISSION FAILED. THE TRANSMISSION JUST STOPPED WORKING WITHOUT WARNING. WILL NOT SHIFT INTO GEAR. READ APPROX. 100'S OF OTHER COMPLAINTS STATING THE SAME THING ON EDMUNDS. *TR
2004 FORD FREESTAR TORQUE CONVERTER FAILURE. *TR
WHILE DRIVING ON A STATE HIGHWAY OUR FORD FREESTAR VAN JUST STOPPED WORKING. AFTER CONSULTING WITH A MECHANIC IT IS THE TRANSMISSION. WE HAVE UNDER 60,000 MILES ON THE VEHICLE. AFTER SEARCHING THE WEB I AM RUNNING ACROSS NUMEROUS CASES OF THE SAME THING HAPPENING TO OTHER PEOPLE. WE HAVE SMALL CHILDREN WHO COULD HAVE EASILY BEEN IN THE CAR TRAVELING ON THE HIGHWAY WHEN THIS VEHICLE JUST STOPPED WORKING. THIS IS A POTENTIALLY LIFE THREATENING, COMMON OCCURRENCE WITH FORD FREESTARS AND I BELIEVE THEY SHOULD BE RECALLED. *TR THE CONSUMER STATED FORD HAS SINCE ISSUED A RECALL. UPDATED 10/10/12
2004 FORD FREESTAR - PUT IN REVERSE, THEN FORWARD AND LOST ALL GEARS. DEALER GOING TO REPLACE TRANSMISSION AT COST OF $3500. *TR
WHILE DRIVING IN THE RAIN THE VAN STARTED TO JERK AND CUT OUT. STALLING ON OCCASION. WE HAD THE COIL PACK REPLACED AND THIS REPAIR LASTED FOR 1 WEEK THEN IT STARTED ALL OVER AGAIN. WHEN IT IS DRY OUTSIDE THE CHECK ENGINE LIGHT STAYS ON BUT THE VAN DRIVES FINE. AS SOON AS IT STARTS TO RAIN OR WE HIT ANY MOISTURE OR MUD PUDDLE THE VAN STARTS JERKING AGAIN AND SOMETIMES BACK FIRES OR EVEN STALLS OUT WHILE DRIVING AND HAS TO BE RESTARTED. WE HAVE FOUND THAT THIS IS A PROBLEM THAT ALOT OF 2004 FREESTAR OWNERS ARE HAVING THAT THE PCM OR COMPUTER GETS WET AND CAUSES THIS PROBLEM DUE TO A FLAW IN THE DESIGN. *TR
VEHICLE: 2004 FORD FREESTAR LIMITED 66,733 MILES I WAS DRIVING ON A HIGHWAY WHEN I HAD TO ACCELERATE TO GO UP A HILL. IT WAS WHEN I DID THIS THAT, THE CAR HAD NO POWER. ALTHOUGH THE CAR WAS IN DRIVE, IT SEEMED AS THOUGH THE CAR WAS IN NEUTRAL. THE RPM'S WHERE GOING UP BUT AGAIN, THERE WAS NO POWER. FORTUNATELY I WAS ABLE TO GET ONTO A SIDE STREET. I PUT THE CAR IN PARK AND TURNED IT OFF......IN HOPES THAT IT WOULD MAKE A DIFFERENCE. NO, SAME THING, THE CAR WOULD NOT GO INTO GEAR. I HAD MY 1 YR. OLD DAUGHTER IN THE CAR AND BEGAN TO PANIC BECAUSE I WASN'T CLOSE TO HOME AND MY HUSBAND WAS AT WORK. I HAD TO HAVE THE CAR TOWED, AT MY EXPENSE OF COARSE. WE HAVE SINCE DISCOVERED THAT MY 66K MILE CAR NEEDS A NEW TRANSMISSION ALONG WITH A TORQUE CONVERTER. HOW AND WHY DOES THIS HAPPEN TO A CAR WITH 66K MILES. THERE WAS NO NOTICE AT ALL AND I HAVE NEVER HAD ANY SIGNS OF TRANSMISSION PROBLEMS. THE COST OF THE REPAIRS IS $2,395.00 PLUS TAX!! I ACTUALLY FIND THIS UNBELIEVABLE BECAUSE THIS IS A BIG PROBLEM, AND A HUGE SAFETY HAZARD, WITH THIS VEHICLE AND I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL. *TR
THE BRAKE PROPORTIONING SYSTEM (FRONT/REAR) DOES NOT FUNCTION PROPERLY CAUSING PREMATURE FAILURE OF THE REAR BRAKES. THIS ALLOWS THE CALIPERS TO OVEREXTEND AND FREEZE CAUSING REAR BRAKE FAILURE AND HYDRAULIC FLUID LOSS. THIS REQUIRES THE REPLACEMENT OF THE REAR CALIPERS EVERY 15K MILES THIS HAS OCCURRED SEVERAL TIMES AT APPROXIMATELY 15K INTERVALS. THIS IS THE REVERSE OF MOST VEHICLES THAT DO THE MAJORITY OF THEIR STOPPING WITH THE FRONT BRAKES. *TR
I WAS DRIVING DOWN A VERY BUSY DANGEROUS ST RT 125 AT RUSH HOUR, WHEN ALL OF A SUDDEN NOTHING NO SHIFTING, NO REVERSE , NOTHING!!!!!! I LITERALLY ALMOST DIED TRYING TO GET INTO A PARKING LOT OFF THE ROAD!!! I HAVE OWNED MY 2004 FORD FREESTAR APROX 5 MONTHS! I AM ANGRY AND CANT BELIEVE THE SAFETY ISSUE INVOLVED WITH THESE TRANSMISSION PROBLEMS! IF I HAD ONLY FOUND THIS WEBSITE PRIOR TO BUYING THIS VEHICLE. THERE IS A MAJOR SAFETY ISSUE HERE AND SOMEONE NEEDS TO ADDRESS THE ISSUE BEFORE SOMEONE ENDS UP DEAD! AS A MOTHER OF 4 I HAVE CHILDREN IN MY VEHICLE AT ALL TIMES AND I DEPEND ON IT TO DRIVE AND KEEP ME SAFE! THIS IS GOING TO COST ME ABOUT $2000!! I JUST PAID $5000 FOR IT! SOMEBODY DO SOMETHING, RECALL WOULD BE NICE, MY VEHICLE HAS BEEN TAKEN CARE OF AND STILL HERE I SIT WITH A BROKEN TRANSMISSION AND A HUGE KNOT IN MY STOMACH AS TO GETTING THE MONEY FOR A REPAIR!! THANKS ALOT FORD! NEVER AGAIN WILL I BUY A FORD UNLESS THIS IS RESOLVED! *TR
ABOUT 6 MO. AGO I SAW A DEFECT RELATIVE TO MY VEHICLE, HOWEVER, THE FORD CO. NEVER SENT ME ANYTHING TO BRING MY CAR IN TO CORRECT THE DEFECT. WHY ARE THEY NOT REQUIRED TO INFORM THE CAR OWNERS OF THESE DEFECTS AND HAVE THEM REQUIRE OWNERS TO BRING THEM IN SO THE FORD CO. CAN DO THE REPAIRS NO CHARGE? *TR
2004 FORD FREESTAR TRANSMISSION JUST QUIT WORKING. NO PROBLEMS PRIOR TO TODAY. NO WARNINGS OR SIGNS OF TROUBLE JUST STOPPED WORKING. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT SHIFTED TO PARK AND THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT MENTIONED THERE WAS AN INTERNAL TRANSMISSION LEAK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TRANSMISSION JUST GAVE OUT NO WARNING. WAS DRIVING OVER A BRIDGE AND CAR ACTED LIKE IT WENT INTO NEUTRAL ,TRANSMISSION JUST QUIT. *TR
ON SATURDAY, JANUARY 8, 2010 I WAS SLOWLY PULLING AWAY FROM A STOP LIGHT AT THE INTERSECTION OF J CLYDE MORRIS AND HARPERSVILLE ROAD, NEWPORT NEWS, VIRGINIA, WHEN I HEARD A MILD 'KA THUMP' SOUND THEN THE VEHICLE (2004 FORD FREESTAR WITH APPROX. 79, 500 MILES) QUIT PULLING AND I COASTED INTO THE CLOSET BUSINESS PARKING LOT. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD AT ALL. I HAD THE VEHICLE TOWED BACK HOME (3 MILES AWAY) WHERE IT IS STILL PARKED PENDING A RECALL OF THESE HIGH FAILURES WITH FORD FREESTARS *TW
MY 11YEAR OLD SON WAS WITH ME WHEN I WAS DRIVING MY 2004 FORD FREESTAR MINIVAN ON A INTERSTATE ROAD AT 40 MILES AN HOUR PERFECTLY FINE, WHEN I WENT TO ACCELERATE ON THE GAS PEDAL AND NOTHING HAPPEN I PRESSED THE PEDAL TO THE FLOOR AND THE MINIVAN WOULD NOT ACCELERATE THERE WAS NO WARNING ON THE DASH BOARD, NO WARNING SOUND, NOTHING TO WARN ME THAT THIS WOULD HAPPEN, I GLIDED TO A SAFE AREA AND TRIED DIFFERENT GEARS AND IT WOULDN'T GO IN ANY GEAR. I HAD IT IN THE DEALER 4 DAYS BEFORE THIS HAPPEN THEY DIDN'T SAY ANYTHING WAS WRONG. I HAD IT TOWED TO A FORD DEALER, IT TURNS OUT IT WAS THE TORQUE CONVERTER-POWER TRAIN-AUTOMATIC TRANSMISSION, MY MINIVAN HAD 76,000 MILES ON IT FOR THE DEALER FIX IT FOR $1,500 AS I READ ON THE INTERNET THIS HAS HAPPEN A LOT. I DON'T FEEL THIS VAN HAD THAT MANY MILES ON IT FOR A TRANSMISSION TO FAIL AND FAIL WITH OUT WARNING, MY SON AND I COULD HAVE BEEN SERIOUSLY HURT OR DIED, IT WAS VERY SCARY DANGEROUS NOT BEING ABLE TO ACCELERATE TO GET OFF THE ROAD OUT OF OTHER CARS WAY. *TR
I OWN A 2004 FORD FREESTYLE MINI VAN. WHILE DRIVING AND WITHOUT ANY PRIOR WARNING THE VAN CAME TO A SUDDEN STOP IN TRAFFIC AND WOULD NOT SHIFT INTO GEAR. I WAS VERY LUCKY THAT AN ACCIDENT WAS BARELY AVOIDED. I HAD IT TOWED TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION HAD FAILED AND THAT IT WAS UNUSUAL TO HAVE A TRANSMISSION FAIL IN A VEHICLE WITH UNDER 100,000 MILES. HE ALSO INFORMED ME THAT HE HAD SEEN THIS HAPPEN IN MANY OTHER 2004 FREESTYLE VANS. THE MECHANIC NOTED THAT THE TRANSMISSION FAILED DUE TO THE FUEL PUMP WORKING INCORRECTLY AND AS WELL AS THE FAILURE OF THE TORQUE CONVERTER THUS CONTAMINATING THE ENTIRE TRANSMISSION. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. AFTER READING ABOUT THE NUMEROUS TRANSMISSION FAILURES AND THE ROAD HAZARDS THEY HAVE CAUSED I AM EXTREMELY UPSET THAT FORD HAS FAILED TO TAKE RESPONSIBILITY FOR THE PROBLEMS WITH THERE PRODUCT. *TR
DRIVING DOWN A SMALL HILL, CAME TO A COMPLETE STOP. MADE A RIGHT HAND TURN STARTED TO ACCELERATE AND LOST ALL POWER. DRIFTED TO THE LEFT HAND SIDE OFF THE ROAD AND CAME TO A COMPLETE STOP IN THE LEFT DRIVE LANE OF THE HIGHWAY. VERY DANGEROUS SPOT TO BE IN. *TR
WIFE TRAVELING WITH FAMILY IN VAN NOTICED SOME LOSS OF DRIVE POWER. WAS ONLY A FEW MILES FROM FORD DEALERSHIP. SHE WAS TOLD THE TORQUE CONVERTER WAS SLIPPING AND NEEDED REPLACING ALONG WITH A SOLENOID. UPON FURTHER INVESTIGATION DEALER NOTICED FLUID STARTED CHANGING COLOR AND FOUND SOME METAL IN FLUID. ADVISED US TO REPLACE ENTIRE TRANSMISSION AT A COST OF $2500. THE VEHICLE'S TRANSMISSION HAS BEEN SERVICED EVERY 30,000 MILE PER THE MANUFACTURERS MAINTENANCE SCHEDULE AND THERE ARE RECEIPTS FOR PROOF. THIS IS TOTALLY UNACCEPTABLE. *TR
WAS ENTERING THE FREEWAY ATTEMPTING TO ACCELERATE TO 70 MPH WHEN THE VEHICLE SUDDENLY LOST DRIVE POWER. ENGINE WAS RUNNING, PRESSING THE PEDAL WOULD CAUSE THE RPM'S TO INCREASE, BUT WITH NO POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD GOING 40MPH WHILE TRAFFIC BEHIND ME WAS ONCOMING AT 70MPH+. HAD VEHICLE TOWED TO MECHANIC WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER HAD FAILED, THERE WAS NO INTERNAL OIL PRESSURE IN THE TRANSMISSION AND THAT A TRANSMISSION REPLACEMENT WAS REQUIRED. PAID $3,000+ TO REPLACE TRANSMISSION ON A VEHICLE WITH ABOUT 100,000 MILES. A QUICK GOOGLE SEARCH FOR "FREESTAR TRANSMISSION FAILURE" COMES UP WITH NUMEROUS RESULTS OF THE TORQUE CONVERTER FAILING RIGHT AROUND 100,000 MILES. THE MECHANIC I TOOK IT TO MADE THE COMMENT THAT THIS HAPPENS WITH ABOUT EVERY FREESTAR HE'S WORKED ON AND IT'S IN INPUT SHAFT THAT FAILS ON THIS SPECIFIC TRANSMISSION. *TR
I OWN 2004 FORD FREESTAR VAN I HAVE HAD TWO INCIDENTS THAT ALMOST WAS DANGEROUS. THE VAN ON THE HIGHWAY WAS GOING 70 MPH. WHEN THE TRANSMISSION FAILED TO KEEP THE CAR MOVING I HAD A DANGEROUS TIME TRYING TO PULL OFF THE ROAD BECAUSE OF NO MOVEMENT THAT WAS 1ST TIME 2ND TIME I HAD THE CHILDREN AND ALMOST WAS SMASHED IN THE REAR-END BY A SEMI-TRUCK HE SLAMMED HIS BRAKES TRYING TO AVOID US IT WOULD HAVE BEEN FATAL AND THEN FORD WOULD DO SOMETHING ABOUT THE TRANSMISSION WE WERE PULLING OUT AND THE TRANS. WENT NO OTHER GEAR WOULD WORK. *TR
COMPLETE SUDDEN TRANSMISSION FAILURE WITHOUT WARNING - NO ENGINE LIGHTS ON 2004 FORD FREESTAR. *TR
I HAVE A 2004 FREESTAR WITH OVER 100,000 MILES. LAST NIGHT WHILE DRIVING HOME IN A PRETTY HEAVY SNOW STORM MY TRANSMISSION FAILED (I WILL KNOW FOR SURE AFTER FORD CALLS ME). THE ODD THING IS IT WENT OUT COMPLETELY NO GEARS WORKED AT ALL. I HAVE HAD TRANSMISSIONS FAIL IN THE PAST BUT I ALWAYS HAD A GEAR OR TWO I COULD USE, NOT THIS TIME THE CAR JUST STOPPED. I WAS LUCKY ALONG WITH MY CHILDREN THAT THERE WAS NO TRAFFIC SO WE DID NOT GET HIT. *TR
PURCHASED CAR IN NOV 08. IN DEC 09 HAD TRANSMISSION REBUILT (REMANUFACTURED BY FORD) IN JUNE OF 2013 NEEDS TRANSMISSION AGAIN!! WENT IN TO FORD DEALERSHIP AND ASKED FOR ALL PAPERWORK. FOUND OUT THIS WILL BE THE 4TH TOTAL TRANSMISSION IN THE LIFE OF MY VERY WELL MAINTAINED CAR! WARRANTY HISTORY STATED NOV 07 OVERHAULED TRANSMISSION 43085 MI DEC 09 REBUILT REMANUFACTURED TRANSMISSION 64858 MI JUNE 2013 TORQUE CONVERTER RECALL DONE 88658 MI DEALERSHIP CALLED FORD RECALL LINE, DID NOT FIX NEUTRALIZING PROBLEM WITH TRANSMISSION. FORD STATED IT MUST BE AN INTERNAL TRANSMISSION PROBLEM NOT COVERED BY RECALL. SO I CALLED FORD MOTOR COMPANY AND THEY WILL NOT DO ANYTHING!!!!!! RECALL THE UNSAFE BAD TRANSMISSIONS MADE BY FORD MOTOR COMPANY!! *TR
BACKING OUT OF THE DRIVEWAY, WHEN I PUT THE VEHICLE IN DRIVE NOTHING HAPPENED. THE TRANSMISSION WOULD NOT ENGAGE. I HAD TO WAKE UP MY NEIGHBOR AND HE HELPED ME PUSH THE VEHICLE INTO THE DRIVEWAY. THE VEHICLE RAN FINE THE NIGHT BEFORE. *TR
WHILE I WAS DRIVING TO PICK MY CHILDREN UP FROM SCHOOL MY VEHICLE BEGAN SHAKING VIOLENTLY. IT HAD HAPPENED ONE OTHER TIME WHILE MY WIFE WAS DRIVING. I WAS ABLE TO SLOWLY DRIVE MY FORD FREESTAR HOME AND ONCE WE GOT HOME THE VEHICLE WOULD NO LONGER SHIFT GEARS. I TOOK THE VEHICLE INTO A SHOP AND THEY REPLACED THE TORQUE CONVERTER THE OUTPUT SHAFT GOING TO THE PUMP AND THE PUMP. I LEFT THE OLD PARTS WITH THE SHOP. *TR
MY 04 FREESTAR LEFT ME ON THE SIDE OF A RURAL ROAD, NEXT TO A SWAMP WITH 6 " OF FRESH SNOW AND AN UNPLOWED ROAD SHOULDER. I HAD MY 2 AND 4 YEAR OLD KIDS WITH ME AT THE TIME AND IT WAS 7 AM. THIS WAS A DANGEROUS SITUATION, ESPECIALLY CONSIDERING THAT I HAD NO WARNING THAT THERE WAS ANYTHING EVEN REMOTELY WRONG WITH THE VAN. MECHANIC SAID THAT IT'S THE TORQUE CONVERTER. ONLY 90,000 KM. *TR
WITHOUT WARNING, SUDDEN LOSS OF MOTION IN CAR - LIKE IT WAS SHIFTED INTO NEUTRAL. LOST ALL CONTROL OF FORWARD/BACKWARDS MOTION. FORD BODY SHOP INDICATED THAT THE TORQUE CONVERTER WAS BROKEN. *TR
I WAS TRAVELING 50MPH ON A HIGHWAY, AND WITHOUT WARNING,LOST TOTAL ACCELERATION, LUCKILY THERE WAS NOBODY CLOSE BEHIND ME. I WAS ABLE TO PULL OFF A SIDE ROAD, PLACED THE CAR IN PARK AND THEN ENGAGED IT TO THE DRIVE GEAR, BUT I WAS NOT GOING ANYWHERE, I WAS ABLE TO PUT IT INTO THE REVERSER GEAR,BUT NO MOVEMENT.,I ONLY HAVE 63,000 MILES ON MY VEHICLE. MY MECHANIC TELLS ME IT IS MY TRANSMISSION, AND WILL COST APPROXIMATELY 2400.00 I DON;T HAVE THAT KIND OF MONEY TO FIX MY VEHICLE. IF I HAD BEEN IN HEAVY TRAFFIC, THESE MIGHT HAVE RESULTED IN AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY HURT. *TR
IN EARLY DECEMBER, I PURCHASED A VERY WELL-MAINTAINED 2004 FORD FREESTAR VAN. THIS VAN WAS OWNED BY CLOSE, LIFELONG FRIENDS AND I CAN ATTEST TO THE FACT THAT THE VAN, WITH 45,000 MILES ON ITS ODOMETER, WAS IN PERFECTLY MAINTAINED PHYSICAL AND MECHANICAL CONDITION WHEN PURCHASED. ON DECEMBER 13, 2009, I WAS DRIVING SOUTH ON INTERSTATE 94 NEAR KENOSHA, WISCONSIN WHEN THE VEHICLE'S TRANSMISSION SUDDENLY, AND WITHOUT WARNING, FAILED. TRAVELING IN THE LEFT-HAND LANE AT FREEWAY SPEED, I HAD TO MANEUVER THE VEHICLE WITHOUT ANY FORWARD PROPULSION THROUGH THREE LANES OF HEAVY SUNDAY TRAFFIC. FORTUNATELY, I WAS ABLE TO COAST WITHOUT ANY FORWARD PROPULSION ONTO THE RIGHT SHOULDER OF THE FREEWAY WHILE AVOIDING A MASSIVE PILE-UP INVOLVING THE DOZENS OF AUTOMOBILES AND TRACTOR-TRAILERS SURROUNDING ME AT THE TIME OF THE TRANSMISSION FAILURE. *TR
TRANSMISSION IN MY 2004 FORD FREESTAR WENT OUT WITH NO WARNING. VAN WAS DRIVING UNDER NORMAL CIRCUMSTANCES AND NEVER MISTREATED. ALL SCHEDULED SERVICES WAS DONE ON TIME. *TR
I HAVE A 2004 FORD FREESTAR, I AM THE ORIGINAL OWNER. THE VAN HAS 70,000 MILES. WAS DRIVING DOWN THE ROAD AND THE ENGINE REVVED UP AND THE VAN COASTED TO A STOP. WAS TOLD I NEED A NEW TRANSMISSION. THIS OCCURRED ON DECEMBER 11, 2009. THROUGH RESEARCH HAVE FOUND THIS MAY BE A DEFECT. I CONTACTED FORD AND THEY ARE NOT WILLING TO HELP. HAD NO SLIPPAGE OR ANY OTHER WARNING. WAS TOLD WILL COST ME 3000 DOLLARS WHICH I DO NOT HAVE. *TR
I HAVE A 2004 FORD FREESTAR WHICH HAS HAD REGULAR MAINTENANCE WITH NO PROBLEMS. I CURRENTLY HAVE 68,000 MILES ON IT AND YESTERDAY (DEC. 9, 2009) MY TRANSMISSION FAILED. THE REPAIR SHOP SAID IT IS COMPLETELY SHOT WITH NO HOPES OF REPAIR. *TR
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.