NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Ford Freestar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
NO PRIOR TRANSMISSION TROUBLE; NO WARNING OF PROBLEM ON THE DATE OF INCIDENT. DRIVING AT HIGHWAY SPEED ON THE APPROACH TO A NARROW FOUR-LANE HIGHWAY BRIDGE. THE VEHICLE'S ENGINE RPM SUDDENLY RACED WHILE THE FORWARD MOMENTUM LAGGED; THE ENGINE CONTINUED TO RUN FINE, BUT THE TRANSMISSION NO LONGER PROVIDED ANY FORWARD POWER. THE VEHICLE SLOWED RAPIDLY DUE TO THE UPWARD GRADE OF THE BRIDGE, AND THERE WAS NO SHOULDER TO PULL OFF ONTO, WITH TRAFFIC BEARING DOWN AT 60+ MPH. THIS DANGEROUS SITUATION THEN CAUSED A FOUR-CAR ACCIDENT. DEFECT VEHICLE WAS NOT BADLY DAMAGED (ONLY MINOR REAR BUMPER CRUSH) BUT AFTER ACCIDENT IT STILL WOULD NOT MOVE IN GEAR, EVEN THOUGH ENGINE RAN FINE. HAS NOT BEEN REPAIRED AS OF THIS DATE. *TR
12/03/09 TRANSMISSION WENT OUT ON 101 FREEWAY 5:30 PM RUSH HOUR TRAFFIC IN L.A. CITY WAS TOWED TO AAMCO REPAIR SHOP REPAIR COAST $1,700 TO $2,000 LESS THEN 85K MILES ON FORD VAN 2004 FREESTAR. *TR
VEHICLE PURCHASED USED WITH 62,000 MILES IN MAY 2006. FREQUENT & RANDOM DASH WARNING LIGHTS COMING ON & OFF FOR NO REASON--INCLUDING TRANSAXLE, BRAKE, EMISSIONS SYSTEM LIGHT, ETC. RADIO WILL TURN ON & OFF WITHOUT THE KEYS IN THE VEHICLE. MECHANIC SAYS THAT THERE WAS SOME MOISTURE IN PCM & THAT PCM DOES NOT LOOK ORIGINAL. VEHICLE HAS LOST POWER WITHOUT WARNING WHILE DRIVING SEVERAL TIMES & THEN 'RECOVERED' WITH NO WARNING LIGHTS ON. TRANSMISSION 'WENT' IN DRIVEWAY WITHOUT WARNING. NEEDED APPROX. $1500.00 IN REPAIRS TO TRANSMISSION. MECHANIC SAYS FAILING PART INCLUDES PUMP SHAFT & VEINS. ALSO RECONDITIONED PUMP SLIDE & SEALS. *TR
I HAVE A 2004 FORD FREESTAR. THE POWER STEERING LINE HAS CRACKED SO BADLY THAT IT NEEDS TO BE FILLED DAILY OR I LOSE POWER STEERING (WHICH IS VERY DANGEROUS NOW IN THE WINTER WEATHER. IT WILL TAKE 6 WEEKS TO GET THE NEW PART IN, I UNDERSTAND THAT THE ECONOMY HAS CAUSED A PROBLEM IN GETTING THE PART MANUFACTURED, BUT I WAS TOLD BY A FORD PARTS TECH THAT IT IS ALSO BECAUSE OF BACK ORDERS. WHY ARE SO MANY OF THESE PARTS NEEDED. THE MECHANIC THAT IS GOING TO DO MY REPAIR SAYS THAT THIS SHOULD NOT HAVE HAPPENED TO THE PART, THAT IT IS DEFECTIVE. I PUT 2 AND 2 TOGETHER, MY PART IS DEFECTIVE, THERE IS A BACK ORDER FOR THIS PART, SEEMS LIKE ALOT OF PEOPLE HAVE A DEFECTIVE PART. THIS COULD BE VERY DANGEROUS IF POWER STEERING IS SUDDENLY LOST. *TR
WE HAVE A 2004 FORD FREESTAR. IT RAN PERFECTLY UNTIL DECEMBER 2009 WHEN IT SUDDENLY STARTING SPUTTERING BADLY AND SEEMED TO BE SLIPPING. WE PARKED IT THAT NIGHT AFTER DRIVING STRAIGHT HOME. THE NEXT DAY WE COULD BARELY GET IT TO MOVE, LIKE IT DIDN'T WANT TO GET IN GEAR. WE HAVE LEFT IT PARKED SINCE THEN AS WE CAN'T AFFORD TO GET IT FIXED. THIS IS AWFUL AS I AM A CANCER PATIENT, WE HAVE A 3 YEAR OLD CHILD AND A BABY ON THE WAY. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SAFELY COASTED TO A STOP WHERE THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TORQUE CONVERTER WAS REPLACED BY THE MECHANIC HOWEVER, THE FAILURE RECURRED ELEVEN MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC WHERE THE TORQUE CONVERTER WAS REPLACED A SECOND TIME. THE SAME FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED BACK TO THE MECHANIC FOR A THIRD REPAIR. THE MANUFACTURER WAS MADE AWARE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
PULLED OUT INTO A BUSY INTERSECTION. TURNED THE CORNER AND THE RPM REVVED UP BUT THE 2004 FORD FREESTAR WOULD NOT MOVE. IT GOES INTO PARK BUT WILL NOT MOVE IN ANY OTHER GEAR. IT GAVE NO WARNING AND HAS NOT BEEN ABUSED AND MAINTENANCE IS UP TO DATE. HAD TO GET OUT AND PUSH THE VAN ONTO A SIDE ROAD SO WE WOULD NOT GET HIT. *TR
2004 FORD FREESTAR THE TRANSMISSION WORKED FINE AND THEN WITHOUT ANY NOTICE IT DOES NOT WORK (11-27-09). I MOVE THE SHIFTER TO REVERSE OR DRIVE AND NOTHING HAPPENS, I GIVE IT GAS AND THE ENGINE JUST REVS. I AM TAKING IT IN TO A MECHANIC THIS COMING WEEK. *TR
I WAS TAKING MY WIFE AND TWO CHILDREN TO MASSACHUSSETTES FOR THANKSGIVING. WE WERE ON THE NEW JERSEY TURNPIKE TRAVELING AT 70MPH WHEN THE ENGINE REVS INCREASED DRAMATICALLY AND MY VEHICLE LOST POWER. I WAS ABLE TO MOVE OVER TO THE SHOULDER BUT ONLY AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC...THIS WAS THANKSGIVING BREAK. THE ENGINE REMAINED RUNNING BUT THE VEHICLE WOULD NOT GO INTO ANY GEARS. I HAD TO WAIT 1.5 HOURS FOR HELP, THEN HAD TO HAVE THE VAN TOWED BACK TO DELAWARE. I WAS RESEARCHING WHAT IT COULD BE AND WAS SURPRISED TO FIND THAT NUMEROUS COMPLAINTS WERE BEING FILED FOR THE SAME PROBLEM. I CAN NOT AFFORD TO HAVE IT FIXED AND HAD TO BORROW MONEY TO GET IT TOWED. I HOPE SOMEONE FORCES FORD TO MAN UP AND TAKE CARE OF THIS PROBLEM BEFORE SOMEONE GETS KILLED. *TR
I WAS ON MY WAY HOME FROM DROPPING MY SON OFF AT COLLEGE ABOUT 400 MILES ROUND TRIP WHEN ABOUT 1:30 A.M. ON THE HIGHWAY WITHOUT WARNING THE CAR JUST LOST ALL FORWARD SPEED. COASTING ACROSS 3 LANES OF TRAFFIC TO THE SHOULDER I CAME TO FIND OUT THAT THE CAR HAD NO FORWARD OR REVERSE. THERE WAS NO NOTICEABLE WARNING OR INDICATION THAT THERE WAS ANYTHING WRONG. I HAD TO HAVE THE CAR TOWED IN FOR REPAIR BY AN EMERGENCY TOW COMPANY CALLED BY THE STATE POLICE TO THE TUNE OF $160.00. I HAD IT TOWED TO FORD THINKING THAT THEY HAVE TRAINED SERVICE PEOPLE WHO WOULD REPAIR THE PROBLEM INSTEADOF JUST REPLACING IT WITH A REBUILT TRANS. THE NEXT DAY I WAS CALLED BY THE DEALER WHO QUOTED ME 2,800. TO REPAIR THE TRANSMISSION AND TORQUE CONVERTER SHAFT SPLINE, BUT I WOULD BE BETTER OFF WITH A REBUILT TRANSMISSION DUE TO THE 3 YEAR/ 36,000 MILE WARRANTY. I HAD THE TRANS INSTALLED PAID THE BILL AND LOOKED INTO CONTACTING FORD TO COMPLAIN ABOUT THIS PROBLEM THAT I THOUGHT WASN'T NORMAL FOR A CAR IN GOOD SHAPE AND MILES, WHEN I CAME ONTO A FORUM OF OTHER UNHAPPY FORD FREESTAR OWNERS WITH THE SAME PROBLEM.. I HAD TO FIX THE CAR BECAUSE IT WASN'T WORTH ANYTHING BROKEN, BUT GETTING RID OF IT NOW IT ISN'T WORTH THE 2 PAYMENTS I HAVE LEFT TO PAY PLUS THE REPAIRS JUST DONE COULD THIS BE DUE TO A TRANS PROBLEM THAT EVERYONE ELSE KNEW ABOUT EXCEPT ME? *TR THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY 2004 FORD FREE STAR VAN QUIT IN THE MIDDLE OF A BUSY INTERSECTION. WITH NO WARNING WHAT SO EVER IT WAS LIKE THE VAN WAS IN NEUTRAL. MY WIFE AND I WERE STRANDED IN THE MIDDLE OF THE INTERSECTION DURING HEAVY TRAFFIC. THE LOCAL POLICE WERE CONTACTED DUE TO THE HEAVY TRAFFIC IN THE AREA. WE ARE NOW TOLD OF THE ISSUES WITH FORD FREE STAR AND IT'S TRANSMISSIONS. THE REPAIR WE WERE TOLD WILL BE UPWARD OF $3000.00. FORD MOTOR COMPANY SEEMS TO KNOW OF THE ISSUES WHY HAS A RECALL NOT BEEN ISSUED. THIS IS A HUGE SAFETY ISSUE WITH THIS VEHICLE. *TR
EXPERIENCED A SUDDEN LOSS OF MOTIVE POWER TO THE ENGINE ON 2004 FREESTAR WHILE DRIVING IN BAD WEATHER AND HEAVY TRAFFIC. AIR BAG LIGHT CAME ON AS WELL. TOWED TO DEALER. TOLD TRANSMISSION AND AIR BAG MODULE NEEDED TO BE REPLACED. COST $4000. FREESTAR HAS 48,589 MILES. EXTENDED WARRANTY EXPIRED IN AUGUST. HAD CAR IN TO DEALER 4 TIMES DURING THE SUMMER FOR TRACTION CONTROL ISSUES AND FAILURE OF BACKUP SENSORS. 2006 HAD TO BE TOWED TO DEALER DUE TO ENGINE STOPPED RUNNING 3 TIMES IN LESS THAN 2 MILES. TRADE IN VALUE $5700(MINUS $4000 IN TRANSMISSION AND AIRBAG MODULE REPLACEMENT) *TR
WE WERE DRIVING ALONG 1-70 WITH THE CRUISE CONTROL ON, WHEN ALL OF A SUDDEN THE RPM'S GOT REAL HIGH AND LOST POWER. WE WERE VERY LUCKY IT WAS RIGHT NEXT TO AN EXIT WHERE WE WERE ABLE TO COAST OFF AND CALL AAA. THEY CAME TO TOW US TO A LOCAL SHOP (WE WERE 1500 MILES AWAY FROM HOME WITH 500 MORE MILES TO GO ON OUR TRIP) WHERE THEY TOLD US THE TRANSMISSION NEEDED REPLACING. 3000 DOLLARS LATER PLUS THE COST OF HOTELS, AND CAR RENTALS WE HAVE A NEW TRANSMISSION. NOT TO MENTION THE 4 PLUS HOURS I HAD TO WAIT WITH 4 KIDS WHILE HUBBY WENT WITH TOW TRUCK TO GET THE RENTAL AS WE WERE IN THE MIDDLE OF NOWHERE. UPON DOING RESEARCH ONLINE, THIS SEEMS TO BE A CONSISTENT PROBLEM WITH THE FORD FREESTAR. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO DRIVE THE TRANSMISSION WOULD NOT SHIFT INTO ANY OF THE GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALISTS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE 61,800. UPDATED 01/15/10. *LJ UPDATED 01/19/10
I BOUGHT A 2004 FORD FREESTAR WITH 16000 MILES INDICATED ON THE ODOMETER IN 2005. THE TRANSMISSION FAILED AT APPROXIMATELY 100,000 MILES. I PAID TO HAVE A USED TRANSMISSION INSTALLED AT A COST OF $2100 IN 2009. THE USED TRANSMISSION ALSO FAILED AFTER A PERIOD OF APPROXIMATELY 4 MONTHS AND I AM LEFT WITH A USELESS PILE OF PARTS. I HAVE RESEARCHED THIS SITUATION THROUGH THE INTERNET AND HAVE FOUND THAT MANY OTHER OWNERS OF FORD FREESTAR MINIVANS HAVE EXPERIENCED THE SAME PROBLEMS. IS THE NHTSA PLANNING ANY INVESTIGATION ON THIS ISSUE? THANKS FOR YOUR ASSISTANCE. *TR
ON NOVEMBER 19, 2009 AT 0640 IN THE MORNING. I WAS DRIVING ON THE INTERSTATE TO WORK AROUND 70 MPH WHEN MY 2004 FORD FREESTAR VAN, ALL OF A SUDDEN, WITHOUT ANY PRIOR WARNING, STARTED TO LOSE POWER. WHEN I STEPPED ON THE GAS THE RPM WOULD INCREASE BUT THE VEHICLE CAME TO A STOP. I TRIED ALL THE DIFFERENT GEARS, BUT WAS UNABLE TO MOVE FORWARD OR IN REVERSE. THIS COULD HAVE BEEN A HUGE SAFETY PROBLEM, BUT I WAS LUCKY. I WAS ALREADY IN THE FAR LANE AND THANKFULLY AT THAT TIME NO ONE WAS DIRECTLY BEHIND ME. IF THERE WOULD HAVE BEEN A SEMI OR SOME TRAILING TO CLOSE I WOULD HAVE BEEN HIT IN THE REAR. IT WAS THAT DRAMATIC OF A SLOW DOWN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND I WAS INFORMED THAT IT WAS THE TORQUE CONVERTER THAT NEEDED TO BE REPLACED. FORD REFUSES TO ASSIST IN ANY FORM, THE VEHICLE ONLY HAS 39, 000 MILES. I AM NOW OUT OVER 1600 DOLLARS TO HAVE THIS FAULTY PIECE OF EQUIPMENT REPLACED. I BELIEVE THIS TO BE A HUGE SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. I CONTACTED THE FORD CORPORATION AND THEY BASICALLY JUST IGNORED ME AND SAID THERE IS NOTHING THEY CAN DO TO ASSIST ME. *TR
NO ONE RETURNED MY CALL FROM SAFERCAR.GOV. I HAVE A 2004 FREESTAR 4.2 LITER V-6 WITH 61,000 MILES AND HAD A COMPLETE TORQUE CONVERTER FAILURE. WE HAVE ALWAYS DONE PRESCRIBED MAINTENANCE AND THIS FAILURE WAS INEXPLICABLE. I SAW ON YOUR WEBSITE REFERENCE # PE 09033 AND IT DESCRIBES OUR PROBLEM COMPLETELY. WE HAD THE VEHICLE TOWED AND REPAIRED BY A HIGHLY REPUTABLE SERVICE PROVIDER. OUR REPAIR BILL WAS $1700 PLUS DOLLARS AND WE FEEL FORD AND/OR ITS SUPPLIERS SHOULD BE HELD ACCOUNTABLE. *TR ALSO 10295342 SMCH
GOING ABOUT 55 MPH ON HIGHWAY, VAN REVVED UP AND THEN SLOWED DOWN WHILE GOING UP A HILL, SIMILAR TO TAKING IT OUT OF GEAR AND COASTING. NO LIGHTS CAME ON THE DASH OR WARNING SIGNALS OF ANY KIND. NO NOISE, OIL OR SMOKE OF ANY KIND, JUST COMPLETE LOSS OF POWER BUT THE ENGINE CONTINUED TO RUN. VAN HAD NEVER BEEN SERVICED ANYWHERE BUT DEALERSHIP WHERE IT WAS PURCHASED SO THEY HAD FULL SERVICE HISTORY. NO WARNING OF VAN FAILURE, IT HAD BEEN RUNNING WITHOUT ANY PROBLEMS UP TO HE TIME IT SUFFERED THE LOSS OF POWER. HAD ALREADY BEEN DRIVEN APPROXIMATELY 70 MILES PRIOR TO FAILURE ON THAT DAY. WAS STUCK ON SIDE OF ROAD AND HAD TO HAVE VAN TOWED TO DEALER AS IT WOULD NOT MOVE AT ALL. FOUND IT WAS THE TORQUE CONVERTER AND WAS REPLACED AT A COST TO US OF $1,250. HAD APPROXIMATELY 79,000 MILES AND NO PRIOR HISTORY OF TRANSMISSION PROBLEMS. *TR
WHILE DRIVING APPROX. 35MPH, MY 2004 FORD FREESTAR WITHOUT WARNING SUDDENLY LOST POWER AS THE RPMS WENT WAY UP. WAS ON AN INCLINE AND ABLE TO COAST TO A PARKING LOT. CAR IS AWAITING REPLACEMENT OF TORQUE CONVERTER / TRANSMISSION. *TR
COMPLETE TRANSMISSION FAILURE, WITH NO WARNING OR ANY PRECURSOR PROBLEM OF ANY KIND. FORTUNATELY THIS OCCURRED AT LOW SPEED ON A RESIDENTIAL STREET. THE FAILURE COULD HAVE BEEN EXTREMELY DANGEROUS HAD IT OCCURRED AT HIGH SPEED AND HEAVY TRAFFIC. TORQUE CONVERTER STRIPPED, HAD TO BE REPLACED. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 TO 40 MPH THE SPLINE FELL OFF OF THE SHAFT WHICH IS CONNECTED TO THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. THE TRANSMISSION WAS REPLACED BY A LOCAL MECHANIC. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE TRANSMISSION FAILED WITHOUT ANY WARNING AND COULD HAVE POTENTIALLY CAUSED A CRASH TO OCCUR. THE CURRENT AND FAILURE MILEAGES WERE 133,654.
I AM THE OWNER OF A 2004 FORD FREESTAR. ON NOV. 13 2009 WHILE LEAVING MY PLACE OF EMPLOYMENT, I PULLED OUT OF MY PARKING SPOT AND PUT THE VEHICLE IN DRIVE,THE VEHICLE LURCHED FORWARD AND THE TRANSMISSION QUIT WORKING. I WAS ABLE TO COAST TO A STOP AND WITH SOME ASSISTANCE WAS ABLE TO PUSH IT INTO A PARKING SPACE.AFTER SPEAKING WITH THE DEALERSHIP THEY ADVISED ME THAT THE FREESTARS OF THAT YEAR HAD DEFECTIVE TRANSMISSION PUMP AND THEY HAD MANY COMING IN FOR REPAIR.THEY ALSO TOLD ME THAT FORD WOULD ONLY REPLACE ON VEHICLES STILL UNDER WARRANTY AT NO COST. THEREFORE THE VEHICLE STILL HAS NOT BEEN REPAIRED DUE TO THE HIGH PRICE FOR THE REPAIR WHICH INVOLVES REBUILDING THE TRANSMISSION. AROUND $2500.00. SO I HAVE A DISABLED VEHICLE SITTING IN MY DRIVEWAY THAT I STILL MAKE MONTHLY PAYMENT ON. AS OF THIS TIME I HAVE BEEN IN TOUCH WITH FORD REGARDING THIS MATTER SEVERAL TIME AND WILL CONTINUE MY EFFORTS UNTIL A RESOLUTION IS REACHED. *TR
I WAS LEAVING MY WORK AND PULLED OUT ONTO A VERY BUSY HIGHWAY. I OR MY PASSENGER DID NOT NOTICE ANY STRANGE NOISES OR HESITATION IN THE ENGINE. UPON GRADUAL ACCELERATION TO TRAFFIC SPEED; THE VEHICLE BEGAN TO MOVE AND THEN DIDN'T. I MANAGED TO COAST TO THE SIDE OF THE ROAD AND PUT IT IN PARK AND THE ENGINE BEGAN TO WHINE. I THEN PUT THE IT BACK INTO DRIVE AND THE TRANSMISSION MADE NO NOISE GOING INTO GEAR. I THEN TIED EACH OF THE GEARS AND AGAIN NOTHING. I THEN TURNED THE VEHICLE OFF AND WAITED AND TRIED AGAIN WITH SAME RESULTS. I WOULD THINK HAVING ONLY 57 THOUSAND MILES ON A 2004 VEHICLE IT WOULD NOT BE HAVING TRANSMISSION ISSUES SUCH AS THIS. I HAVE HAD A MECHANIC LISTEN TO THE NOISES AND GIVE HIS BEST GUESS. HE INFORMED ME THAT BASED ON NOT GOING INTO GEAR AND THE NOISES THAT IT IS MAKING AND UNTIL A COMPLETE IN-SHOP CHECK CAN BE MADE, WE WILL HAVE TO REPLACE THE TRANSMISSION. ESTIMATED COST $2500 TO $3500 DOLLARS. *TR
AFTER ACCELERATING AROUND A CORNER NOTICED NO POWER TO THE ACCELERATOR. WE DRIFTED TO THE SIDE ON THE ROAD, STILL IN A TRAVEL LANE AS THERE WAS NO SHOULDER. THERE WAS NO WARNING OR INDICATION WE WERE GOING TO HAVE A PROBLEM. JUST PRESSED ON THE GAS AND NOTHING. HAD TO CALL THE POLICE TO PROTECT THE CAR AND OUR SAFETY SINCE WE WERE STILL IN A TRAVEL LANE. SEVERAL CARS NEARLY RAN INTO US. AFTER HAVING THE VAN TOWED TO THE DEALERSHIP WE WERE ADVISED IT WAS THE TRANSMISSION AND WOULD NEED TO HAVE IT REPLACED. THIS VAN ONLY HAS 50,000 MILES ON IT. *TR
2004 FORD FREESTAR VAN, REPLACED THE TRANSMISSION AND TORQUE CONVERTER. LOSS POWER AND RPMS INCREASED, GEARS IN TORQUE CONVERTER WERE STRIPPED. NEW CERTIFIED TRANSMISSION DOING SOME OF THE SAME ISSUES. *TR
AFTER A DAY OF FAMILY FESTIVITIES, 2 1/2 HOURS AWAY FROM HOME, I PACKED MY HUSBAND, TWO DAUGHTERS, SON-IN-LAW , GRANDDAUGHTER AND MYSELF INTO MY 2004 FORD FREESTAR VAN. I WAS DRIVING DOWN A VERY RURAL TWO LANE ROAD, IN TOTAL DARKNESS WHEN IT STARTED. I WAS LEAVING A VERY VERY SMALL TOWN AND ACCELERATED FROM 30 TO 55. EVERYTHING WAS FINE UNTIL I REACHED 62 MPH. THE VAN SEEMED TO MISFIRE AND LUNGED. EVERYONE ASKED WAS IT WAS. I HAD LET OFF THE GAS A BIT AND TRIED NOT TO GO OVER 60. AS WE CONTINUED, THE VAN LUNGED AGAIN, BUT NOW I WAS ONLY GOING 55, AND THEN AGAIN AND AGAIN, GOING SLOWER AND SLOWER. MY HUSBAND ASSUMED I HAD A PROBLEM WITH THE GASOLINE AND TOLD ME TO BLOW IT OUT BUT I TOLD HIM WHEN I PUSHED ON THE GAS, THERE WAS NO RESPONSE. THE CHECK ENGINE LIGHT WENT ON AND THEN IT GOT BAD. I COULD SEE HEADLIGHTS COMING UP IN MY REAR VIEW MIRROR. I THOUGHT ABOUT PULLING OFF TO THE SIDE, BUT AS THE VAN STARTED TO LOOSE POWER, I REALIZED THAT THERE WAS NO SHOULDER AND THAT THERE WAS A RAVINE. I WAS PUMPING THE GAS PEDAL AND THE VAN WOULD INTERMITTENTLY RESPOND BY LUNGING FORWARD AND THEN PAUSING, JUST LIKE A BUCKING BRONCO. THE MOVEMENT WAS SO THRUSTING IT WOKE UP MY GRANDDAUGHTER FROM A SOUND SLEEP. I MANAGED TO PUT MY FLASHERS ON BUT I COULDN'T GET OFF THE ROAD. I REALIZED THAT I NEEDED TO MAKE IT TO THE NEXT TOWN, AS BEING STRANDED IN THAT AREA WOULD BE VERY DANGEROUS FOR ANYONE GETTING OUT OF THE VEHICLE OR ANYONE BEING LEFT BEHIND IN THE VEHICLE. I AM AMAZED THAT NO ONE GOT KILLED BECAUSE THE VAN WOULD TOTALLY LOOSE POWER AND SHUT OFF. I WAS DROPPING TO NEUTRAL TO RESTART IT, ONLY TO HAVE THE SAME THING HAPPEN AGAIN, PUMPING THE GAS, MAKING IT A LITTLE WAY AND THEN THE ENGINE LOSING POWER. THIS HAPPENED FOUR OR FIVE TIMES UNTIL I MADE IT INTO THE NEXT TOWN, WHERE I DROVE DOWN HILL WITH NO ENGINE, STEERING OR BRAKES, AND COASTED INTO A GAS STATION. IT WOULD NOT GO INTO REVERSE AND WAS LEFT 2 HOURS FROM HOME, AWAITING ARRANGEMENTS TO PICKED UP. *TR
I PURCHASED A 2004 FORD FREESTAR WITH 28,389 MILES ON 6/16/08. IN OCTOBER 2009 MY WIFE WAS DRIVING THE VAN AND WHEN SHE STOPPED AT A STOP SIGN & TRIED TO TURN ON THE NEXT ROAD, THE VAN WOULDN'T GO. THE VAN ACTED AS IF IT WERE IN NEUTRAL. THE VAN WAS STILL RUNNING BUT WOULDN'T GO IN TO ANY GEARS AT ALL. SHE CALLED ME & WE HAD TO HAVE THE VAN TOWED. WE HAD BOUGHT AN EXTENDED WARRANTY/INSURANCE POLICY ON THE CAR SO THE DEALERSHIP TOLD US WHICH TRANSMISSION SHOP TO HAVE THE VAN TOWED TO. WE TOOK THE VAN & AFTER ALMOST 2 WEEKS, THE VAN WAS REPAIRED. WE HAD TO PAY FOR A RENTAL CAR DURING THE TIME & PAY THE DEDUCTIBLE FOR THE WARRANTY/INSURANCE TO HAVE IT REPAIRED. THE REPAIR SHOP SAID THEY HAD TO PUT A REBUILT TRANSMISSION IN THE VEHICLE BECAUSE THE ONE IN IT HAD WATER. SIX MONTHS LATER, IN MAY 2010, THE TRANSMISSION DID THE EXACT SAME THING. WE CONTACTED THE REPAIR SHOP THAT HAD WORKED ON THE TRANSMISSION PREVIOUSLY SAID THE TRANSMISSION APPEARED TO HAVE WATER IN IT AND THE INSURANCE/WARRANTY WOULDN'T COVER IT. WE HAD TO TAKE THE VEHICLE TO ANOTHER SHOP FOR REPAIRS. WE TOOK IT TO A REPAIR SHOP IN OUR NEIGHBORHOOD THAT WE HAVE KNOWN THE OWNER FOR A LONG TIME & KNOW TO BE VERY TRUST WORTHY. HE LOOKED AT THE TRANSMISSION AS WELL & SAID SOME HOW THERE WAS WATER IN THE TRANSMISSION. HE HAD TO PUT ANOTHER TRANSMISSION IN THE VEHICLE ALSO. SINCE HE HAS PUT THE REBUILT TRANSMISSION IN THE VEHICLE, WE ARE STILL HAVING PROBLEMS. THE VAN DOES FINE UNTIL AFTER IT HAS BEEN DRIVEN FOR A FEW HOURS. IT SEEMS THE WARMER THE TRANSMISSION GETS, THE MORE IT BEGINS TO SHIFT HARD, START JERKING, & ACTS LIKE IT DOESN'T WANT TO GO. WE HAVE HAD 2 REBUILT TRANSMISSIONS PUT IN, HAD TO RENT A VEHICLE TWICE, HAD TO HAVE IT TOWED TWICE, STILL HAVE PAYMENTS FOR ANOTHER 3 YEARS, & AREN'T ANY BETTER OFF THAN WE WERE BEFORE THE VEHICLE WAS FIXED THE FIRST TIME. THE VEHICLE ONLY HAS 62, 173 MILES ON IT. I DON'T KNOW HOW A VEHICLE WITH SUCH LITTLE MILEAGE CAN HAVE THE SAME PROBLEM WITH 2 TRANSMISSIONS. *TR
LEAKING POWER STEERING FLUID HOSE CREATES FIRE HAZARD. *TR
MY WIFE WAS DRIVING TO FAIRBORN OHIO FROM CINCINNATI IN OUR 2004 FORD FREESTAR. THIS WAS PURCHASED NEW BY US. WARRANTY WAS 3 YEAR/36,000 MILES. THE VAN HAS 54,000 MILES & WHILE TRAVELING ON OCTOBER 24TH, 2009 OHIO, THE VAN WOULD NOT GO ABOVE 30 MPH ON THE HIGHWAY. THE TRANSAXLE LIGHT CAME ON & STARTED FLASHING. WE ENDED UP GETTING THE VAN TOWED FROM FAIRBORN TO OUR HOME. THE TECHNICIAN THAT TESTED THE VAN FOR CODES & SAID THE "TORQUE CONVERTER CLUTCH WAS STUCK IN THE SHUT POSITION & CAUSED THE FLUID TO OVERHEAT". LONG STORY SHORT, WE NEEDED A NEW TRANSMISSION. THE TRANSMISSION WAS SERVICED AT 30,000 MILES PER THE MAINTENANCE LOG AT OUR DEALERSHIP. THIS COULD OF CAUSED A SEVERE ACCIDENT WHILE TRAVELING ON THE HIGHWAY AT THAT SLOW SPEED. A VEHICLE REGARDLESS OF MAKE SHOULD NOT HAVE A MAJOR MECHANICAL FAILURE OF THIS WITH ONLY 54,000 MILES ON IT. THE THING THAT RATTLES MY CAGE IS THIS IS SUPPOSED TO BE OUR "RELIABLE" VEHICLE. I'M THANKFUL MY KIDS WERE NOT IN THE VAN. SO $2300 LATER WE HAVE A TRANSMISSION & OUR HOLIDAY GOALS ARE SHOT TO '!@#$%. THIS TRANSMISSION STYLE NEEDS A RECALL !!! PLAIN AND SIMPLE. AFTER THIS HAPPENED TO US, I RESEARCHED THE ISSUE & I AM NOT ALONE. MANY PEOPLE THAT HAVE THE SAME MAKE, MODEL YEAR & TRANSMISSION ISSUES THAT I HAVE. SO THANKS TO THIS ISSUE OUR "HOLIDAY SPIRIT" IS GONE. *TR
I WAS DRIVING MY 2004 FORD FREESTAR DOWN THE ROAD AND ALL OF A SUDDEN NO POWER LIKE IT WAS PUT INTO NEUTRAL SO I HAVE IT IN SHOP. *TR UPDATED IVOQ 12/21/10.*JB
MY HUSBAND AND I WERE DRIVING FROM THE STORE GOING HOME ... JUST TURNED OFF A BUSY STREET ON A SIDE ROAD WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHY WE WERE IN DRIVE SO WE ROLLED TO THE SIDE OF THE ROAD ... MY HUSBAND PUT IT IN PARK ... THEN HE STARTED THE CAR AGAIN PUT IT IN GEAR PRESS THE GAS AND WE DID NOT MOVE JUST THE ENGINE MADE NOISE SO HE TRIED ANOTHER GEAR AND SAME THING NOT MOVING JUST ENGINE MAKING NOISE... I AM SURE GLAD THAT WE JUST TURNED OFF THE BUSY STREET NO TELLING WHAT WOULD OF HAPPEN AND WE DID NOT HAVE OUR FOUR CHILDREN IN THE CAR EITHER THANK GOD ... WELL WE HAVE IT TOWED TO A LOCAL FORD DEALER ... THEY TELL US THAT IT IS THE TORQUE CONVERTER AND THE PRICE TO FIX IT 1800.00 I THINK THAT FORD NEEDS TO FIX THE PROBLEMS ... BEFORE SOME ONE GETS SERIOUSLY HURT OR DIES. .. TO TOP IT OFF WE LIVE IN A SMALL TOWN THAT HAS NO BUS OR CAB TRANSPORTATION WITH OR FOR KIDS LIVING PAY CHECK TO PAY CHECK DO NOT EVEN KNOW WHAT TO DO WE JUST MADE 2 CAR PAYMENTS AND WE DO NOT HAVE THE MONEY TO GET IT FIXED. *TR
MY TRANSMISSION FAILED ON THE 2004 FORD FREESTAR MINIVAN AT ONLY 81,000 MILES. *TR
TRANSMISSION FAILED. HAD IT TOWED TO A GARAGE. MECHANIC REMOVED IT AND FOUND THE TORQUE GEARS STRIPPED AND THE SHAFT DEFECTIVE.. TESTING INDICATED THE TORQUE GEARS WERE NOT HARDENED THEREBY REDUCING THE LIFE OF IT. HE IS REPLACING THE PARTS WITH BETTER QUALITY PARTS AND SAVING THE DAMAGED ONES FOR REVIEW. *TR
ON OCT 20, 2009, I LEFT HOME IN MY 2004 FORD FREESTAR SEL AT 7:30AM TO TAKE MY SON TO HIS LEUKEMIA DOCTOR. WHILE DRIVING ON A 2 LANE HIGHWAY, THROUGH THE TOWN OF VANCEBORO, NC. WHEN I WENT TO SPEED UP FROM 35MPH TO 55MPH, MY FREESTAR WASN'T GETTING ANY POWER TO THE WHEELS. I PULLED OFF AS FAR AS I COULD GO OF THE ROAD, WHICH LEFT MY VEHICLE ABOUT 2 FEET OFF THE 55MPH ROAD. I HAD IT TOWED TO THE NEAREST DEALERSHIP, CELLA FORD IN NEW BERN, NC. IT WAS DIAGNOSED AS A TRANSMISSION ISSUE, (TORQUE CONVERTER STRIPED). I HAVE READ ALOT OF OTHER COMPLAINTS SURFING THE INTERNET, AND SEEMS THIS IS A REALLY BIG ISSUE FOR THE FORD FREESTAR/MERCURY MONTEREY MINI-VANS. IF THIS ISSUE WOULD HAVE HAPPENED ON SAY, A BUSY INTERSTATE, OR BUSY FREEWAY, AND I WASN'T ABLE TO GET MY VEHICLE OFF TO THE SIDE, MY FAMILY LIVES COULD HAVE BEEN IN DANGER. I WOULD REALLY LIKE FORD TO PLACE TIME AND EFFORT IN RESEARCHING THE CAUSE OF THESE TRANSMISSION ISSUES, AND PUT OUT A RECALL TO FIXED TO ILL FATED TRANSMISSIONS THEY PUT IN FREESTAR/MONTEREY MINI-VANS BEFORE SOMEONE GETS HURT AND OR KILLED. ALSO, THIS ISSUE HAS PUT MY FAMILY AND I IN A FINANCIAL HARDSHIP DUE TO THE $3210.56 REPAIR BILL AND ON TOP OF HAVING A CHILD BEING TREATED FOR LEUKEMIA. *TR
NEAR/MISS ACCIDENT MY SPOUSE WAS DRIVING TO WORK. WE LIVE ON A DIRT ROAD AND WE DRIVE SLOW NO MORE THAN 20 MPH. THE ROAD TAKES YOU DIRECTLY TO THE A BUSY FREEWAY. SHE TURN ONTO THE HIGHWAY AND STARTED ACCELERATING AND BEFORE IT WAS TOO LATE SHE NOTICE THE 2004 FORD FREESTAR WOULDN'T SHIFT INTO 2ND GEAR AND WAS ALMOST REAR ENDED BY A SEMI-TRUCK. COME TO FIND OUT THE TRANS HAD TO BE REBUILT, THERE IS ONLY 89,000 MILES ON IT. THE TRANS MECHANIC TOLD ME THAT IT HAPPENS ALOT ON THESE VANS IT COST ALOT OF MONEY. *TR
WATER GETTING INTO PCM CAUSING TRANSMISSION TO STOP SHIFTING , ENGINE STALLING AND FAST IDLE. HAD FORD TSB 06-14-10 DONE BUT STILL HAVE SAME PROBLEM WHEN IT RAINS. I TRIED TO TELL FORD AND THEY JUST DON'T CARE. THIS A VERY SERIOUS PROBLEM THEY HAVE AND THEY ARE IGNORING IT ! I HAVE FOUR KIDS AND THIS VAN IS TOTALLY UNSAFE TO DRIVE I'VE HAD TO PULL OVER ON THE SIDE OF THE ROAD SEVERAL TIMES. I'VE HAD IT TOWED THREE TIMES FOR THE SAME PROBLEM . THE DEALER HAS TRIED TO FIX IT THREE TIMES AND REPLACED THE PCM ONCE AND WE STILL HAVE THE SAME PROBLEM. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. ALL YOU HAVE TO DO IS PUNCH IN THE TSB 06-14-10 AND YOU WILL SEE THE PROBLEMS THAT FORD IS HAVING WITH THIS ISSUE. I STILL OWE $8,400 ON THIS VAN AND I CAN'T SELL IT AND I AM AFRAID TO DRIVE IT ESPECIALLY WITH MY CHILDREN IN THE VAN. IF THIS IS NOT A SAFETY CONCERN THEN I DON'T KNOW WHAT IS! THE PROBLEM BEGAN IN OCTOBER 2009 AND WE ARE STILL DEALING WITH IT AS OF TODAY JANUARY 28, 2010. *CN
I WAS LEAVING THE SCHOOL PARKING LOT WHEN ALL OF A SUDDEN MY CAR STALLED OUT. LUCKILY THERE WAS NO TRAFFIC COMING. IT WOULD START THEN STALL. THIS HAPPENED SEVERAL TIMES. I HAD IT TOWED TO THE FORD DEALER AND WAS TOLD THAT I NEED A NEW TRANSMISSION. THE TORQUE CONVERTER IS DEFECTIVE IN THIS VEHICLE. I HAVE CONTACTED FORD REGARDING THIS INCIDENT. IT IS HORRIFYING TO THINK THAT THESE FAMILY VEHICLES ARE DEFECTIVE AND NOTHING IS BEING DONE BY FORD TO ENSURE THE SAFETY OF THEIR CUSTOMERS. AFTER DOING RESEARCH, I LEARNED THAT NUMEROUS PEOPLE HAVE HAD CLOSE CALLS WITH POTENTIALLY FATAL CIRCUMSTANCES AND STILL NO RECALL. DO PEOPLE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE??? *TR
I OWN A 2004 FORD FREESTAR SEL 4.2L. IN OCT 2009, WHEN I WAS DRIVING IN MY VAN WITH MY ENTIRE FAMILY, I TOTALLY LOST ALL THE TRANSMISSION ALL OF A SUDDEN. IT WAS A BUSY INTERSECTION AND LUCKILY THE CARS BEHIND US WERE ABLE TO NAVIGATE AWAY. WITH ALL THE MOMENTUM GONE, I HAD A TOUGH TIME TO EVEN PULLING OVER TO SAFETY. THIS WAS A NERVE-WRECKING EXPERIENCE GIVEN THAT I HAD MY WHOLE FAMILY INSIDE THE VAN. AFTER MULTIPLE CONSULTATIONS AND DIAGNOSIS BY REPAIR SHOPS, I FOUND THAT MY TRANSMISSION WAS BROKEN. I WAS SO STUNNED. THE MILEAGE ON MY VAN IS JUST 55K MILES. I SPENT $3100 TO REPAIR AND REPLACE THE TRANSMISSION. I PAID A LOT TO GET THE MINIVAN AND SUCH A HUGE EXPENSE FOR SUCH RELATIVELY NEW VAN IS NOT IN THE RIGHT CONSUMER INTEREST. ADDING TO THIS MISERY IS THAT WHEN I SEARCHED ON THE INTERNET ABOUT FREESTAR TRANSMISSION PROBLEMS, THERE ARE LOT OF INCIDENTS (WAY TOO MANY) SAME AS MINE. ALMOST ALL OF THEM OCCURRING IN THE SIMILAR MODEL AND YEAR AND IN SIMILAR FASHION. EVEN AT HIGH SPEEDS THE TRANSMISSION JUST GAVE AWAY. NOT AT ANY POINT, FORD HAS COME BACK WITH ANY INFORMATION OR ANY RECALLS TO FIX THIS PROBLEM. THIS IS A TOTALLY RECKLESS ACT FROM A COMPANY WHO CLAIMS SAFETY IS THEIR PRIMARY CONCERN. I HAD TAKEN THIS ISSUE WITH FORD WITH NO RESOLUTION. I TRIED WITH BBB AUTO LINE BUT WITH NO RESOLUTION. PLEASE ADDRESS THE SAME AND PROVIDE ME AN AMICABLE SOLUTION. *TR UPDATED 06/28/10*JB
WE PURCHASED A 04 FORD FREESTAR IN FEBRUARY 2009 THOUGHT WE WERE GETTING A GREAT DEAL. IN OCTOBER OF 2009 WE HAD TO PUT A REBUILT TRANSMISSION IN IT THANK GOD IT WAS COVERED UNDER A WARRANTY WE PURCHASED WITH THE USED CAR COMPANY. IN MAY OF 2011 GUESS WHAT SAME PROBLEM AND THIS TIME NEEDED A BRAND NEW TRANSMISSION AT THE COST OF $3100.00. NOW WE ARE CURRENTLY HAVING REVERSE PROBLEMS WITH OUR VEHICLE. I AM LOOKING FOR HELP HERE WITH GETTING MY TRANSMISSION AND NEW REPAIRS PAID FOR DUE TO I HAVE A FAMILY OF SIX AND BARELY GETTING BY. I AM STILL PAYING PAYMENTS ON THIS VEHICLE. THIS PROBLEM WITH FORD HAS GOT TO BE SOLVED SOMEHOW.... *TR
WHILE MAKING A TURN IN A VERY BUSY INTERSECTION MY 04 FREESTAR SIMPLY STOPPED MOVING FORWARD. THE ENGINE WOULD REV BUT IT WOULDN'T MOVE IN ANY GEAR. I WAS STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. THIS COULD HAVE ENDED IN TRAGEDY IF THIS HAD HAPPENED AT A DIFFERENT TIME OF THE DAY WHEN TRAFFIC GETS REALLY HEAVY. THE PROBLEM HAS BEEN DIAGNOSED BY MORE THAN ONE TRANSMISSION EXPERT TO BE THE TORQUE CONVERTER. I'VE BEEN DOING SOME RESEARCH AND THIS SEEM TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WITH THIS COMPLAINT I'M ALSO REQUESTING MORE INFORMATION ON THIS PROBLEM. THANK YOU, JORGE*TR
TL* THE CONTACT HAS A 2004 FORD FREESTAR VAN. WHEN DRIVING THE VEHICLE WILL LOSE POWER WITHOUT WARNING. HE SPECULATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE FAILURE HAS BECOME PROGRESSIVELY WORSE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
THE 2004 FORD FREESTAR VAN WAS ENTERING THE ON-RAMP TO THE QEW HIGHWAY AND WOULD NO LONGER DRIVE. THE ENGINE WAS STILL WORKING BUT WHEN YOU PUSHED THE GAS PETAL IT WOULD ONLY REV UP AND NOT DRIVE. I HAVE TAKEN IT TO THE LOCAL OAKLAND FORD DEALERSHIP IN OAKVILLE AND HAVE BEEN TOLD IT IS THE TORQUE CONVERTER/TRANSMISSION. MY WIFE THAT WAS DRIVING THE CAR HAD TO WAIT ON THE ON-RAMP UNTIL A TOW TRUCK ARRIVED. SHE WAS VERY CLOSE TO BEING HIT FROM BEHIND ON MANY OCCASSIONS. IF THIS OCCURRED 1 MINUTE LATER SHE WOULD HAVE BEEN ON THE HIGHWAY. THE VEHICLE ONLY HAS 75,000KM ON IT AND THIS SHOULD NOT OCCUR WITH SUCH LOW MILEAGE. *TR
I HAVE A 2004 FREESTAR PASSENGER VAN. I WAS DRIVING DOWN ROAD AT APPROXIMATELY 65-70 MPH. AND VAN LOST ALL FORWARD MOMENTUM WITH NO INDICATION AT ALL. NO DASHBOARD INDICATION OR VEHICLE SHOWING IRREGULAR MOMENTUM OR SLIPPAGE. I HAVE BEEN UNABLE TO HAVE VEHICLE REPAIRED. I PUT SENSOR SW-6012 BUT THAT DIDN'T FIX PROBLEM..WHEN CAR IS RUNNING VEHICLE MAKES LOUD WHINING SOUND..NOT QUITE A I SCREECH. I AM GLAD WHEN I LOST POWER THERE WERE NO CARS BEHIND ME. THANK GOD I HAVE BEEN ADVISED THAT IT IS THE TRANSMISSION. *TR
ENGINE STALLING, ELECTRICAL PROBLEMS, TRACTION CONTROL SYSTEM DISENGAGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALL PROBLEMS ARE INTERMITTENT AND OCCUR DURING OR AFTER RAIN. PROBLEMS LINKED TO PCM WATER INTRUSION. TODAY ENTIRE ELECTRICAL SYSTEM FAILURE. *TR
YES PURCHASED A 04 FORD FREESTAR WITH 55,000 MILES FROM A USED CAR DEALER. LIKE EVERYONE ELSE HAD COMPLETE TRANSMISSION FAILURE AT 85,000 MILES. THREW FURTHER RESEARCH ON THE VEHICLE. I DISCOVERED THIS WAS THE SECOND TRANSMISSION THIS PIECE OF JUNK HAS REQUIRED. I WILL NEVER GO THE DOMESTIC ROUTE AGAIN, WHEN PURCHASING. NO WONDER THEY NEEDED A BAIL OUT. *TR
TRANSAXLE WARNING LIGHT COMES ON EVEN AFTER TRANSMISSION REPLACEMENT. 2004 FORD FREESTAR HAD TRANSMISSION REPLACED AT 104K BECAUSE OF TRANSAXLE LIGHT CONTINUALLY ON AND VAN STUTTERING, JERKING. LIGHT CONTINUES TO COME ON. TRANSMISSION SHOP SAYS TRANSMISSION IS FINE. LIGHT GOES OFF WHEN KEY IS REMOVED AND ENGINE RESTARTED:HOWEVER, COMES BACK ON WITH DISTANCE AND SPEED DRIVING (AROUND ONE HOUR AT 60+). *TR
I WAS DRIVING ON THE ROAD GOING ABOUT 55 MILES PER HOUR WHEN WITH NO WARNING AT ALL THE TRANSMISSION IN MY 2004 FORD FREESTAR FAILED. THIS LEFT ME WITH NO MOMENTUM OR ABILITY TO MOVE FORWARD, FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND MY FOUR CHILDREN AND I WERE SAFE, BUT SHAKEN. WE COULD HAVE BEEN KILLED! I HAVE ALWAYS HAD REGULAR MAINTENANCE PERFORMED ON MY VAN, AND HAVE THE RECORDS TO PROVE IT. THIS IS VERY DISAPPOINTING TO ME SINCE I HAVE LEARNED THAT FORD IS AWARE OF THIS PROBLEM AND DOES NOTHING TO TAKE CARE OF IT. I AM ANGRY THAT THEY WOULD KNOWINGLY PUT THEIR CONSUMERS LIVES AT RISK WITH FAULTY PARTS. *TR
TORQUE CONVERTER STOPPED WORKING ON 2004 FORD FREESTAR ON I35 INTERSTATE. NO WARNING THAT ANYTHING WAS WRONG. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH THE CONTACT HEARD A POPPING SOUND UNDER THE VEHICLE. THE VEHICLE BEGAN TO SLOW DOWN , HOWEVER THE RPMS WERE INCREASING. THE CONTACT ATTEMPTED TO DRIVE ONTO THE EMERGENCY LANE; HOWEVER, THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE CONTACT CHECKED THE TRANSMISSION FLUID AND OBSERVED THAT IT WAS FULL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A LOCAL MECHANIC STATED THAT THE TRANSMISSION MAY BE FAULTY. THE FAILURE MILEAGE WAS 70,800.
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE HAD TO PUSHED ONTO THE EMERGENCY LANE AND TOWED TO A LOCAL MECHANIC. THE MECHANIC CONFIRMED THAT THE TORQUE CONVERTER FAILED. THE DEALER STATED THAT THERE WAS NO RECALL OR WARRANTY RELATED TO THE YEAR, MAKE AND MODEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 99,661.