2004 Ford Freestar Complaint Log

THE INDIANA ALPR TRACKING SYSTEM CAUSES ELECTRICAL MALFUNCTIONS INCLUDING THE ABS BRAKE SYSTEM AND VARIOUS OTHER UNKNOWN MALFUNCTIONS. THE ABS MODULE HAS FAILED ON THE SUBJECT VEHICLE AND THE ALPR ATTACKS CONTINUE. THESE ALPR ATTACKS ARE INITIATED BY ELECTRICAL APPARATUS ON TOP OF TELEPHNE POLES AND ON POLICE CARS. THESE ATTACKS CAN BE HEARD BY SUDDEN UNEXPECTED LOUD THUMPING ON MY DASHBOARD WHICH COULD CAUSE AN ACCIDENT IN ADDITION TO THE ABS BRAKE SYSTEM FAILURE. THESE ATTACKS OCCUR BOTH IN MOTION AND WHEN STATIONARY. THE THUMPING IS EXPECIALLY SURPRISING IN TRAFFIC AND COULD EASILY CAUSE AN ACCIDENT. PLUS, I DO NOT HAVE ABS PROTECTION ON SLICK ROADS

I WAS PULLING OUT OF MY DRIVEWAY, AND MY 2004 FORD FREESTAR LIMITED KEEPS ACTING LIKE IT'S NOT CATCHING THE GEARS CORRECTLY TO SHIFT. WHEN MY BROTHER DROVE IT LATER THE SAME DAY HE SAID IT SOUNDS LIKE THE TORQUE CONVERTER WAS MESSING UP IN THE TRANSMISSION. HE IS AN AUTO MECHANIC. IT HAS ABOUT 90,000 MILES. I JUST BOUGHT THIS VAN EARLIER LAST YR AROUND APRIL 2017, IS THERE STILL A RECALL ON THIS? THANKS [XXX] AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED; HOWEVER, THE VEHICLE FAILED TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 99,862.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

EVERYTIME I STOP AT EITHER A STOPLIGHT OR STOP SIGN IT STALLS OUT. THE BATTERY LIGHT COMES ON AND THEN GOES BACK OFF. I AM ABLE TO RESTART IT BACK UP AND CONTINUE IT ON. I HAVE HAD THE ELECTRICAL COMPUTER FIXED AND HAD A FULL TUNE UP DONE AND IT STILL STALLS OUT.

WENT TO INVESTIGATE THE WATER LOGGED CARPET IN THE REAR OF THE VAN. REMOVED INTERIOR PLASTIC PANELS ON DRIVERS SIDE OF VAN. THE SEAT ANCHOR MECHANISM FELL OUT OF THE WHEEL WELL UNTO THE TIRE. VERY FORTUNATE I WAS IN THE GARAGE AND NOT TRAVELLING DOWN THE FREEWAY.

I JUST PURCHASED THIS VEHICLE TODAY. ONCE I DROVE ON THE HIGHWAY TO GET HOME THE TRANSAXEL WARRING LIGHT STARTED FLASHING. AS I LOOKED THAT UP I FOUND THAT THERE WAS A RECALL FOR TORQUE CONVERTER OUTPUT. AS I READ THINGS I SEEN OTHERS HAD SAME ISSUE AND IT WAS THIS THAT CAUSED THE ISSUE.

WHILE DRIVING MY 2004 FORD FREESTAR MINIVAN, AT APPROXIMATELY 45MPH (MILES PER HOUR), THE VEHICLE BEGINS TO SHUDDER AS IF I AM DRIVING OVER RUMBLE STRIPS AND WHEN CLIMBING SLIGHT OR STEAP INCLINED HILLS THE SHIDDER WORSENS. I PURCHASED THE VEHICLE ISED FROM A CAR LOT. I HAVE MOTICED THAT ALL OF THE FORD FREESTAR ROUMS STATE THAT THERE IS A RECALL ON THE TORQUE CONVERTER. I LOOKED UP MY VINFOR RECALLS AND IT STATES THAT THERE ARE NO RECALLS FORNMY VEHICLE. I WONDER IF THE ORIGINAL RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER AND THE REPLACEMENT PART IS FAULTY AS THE MS.AZOSE V. FORD MOTOR COMPANY CLASS ACTION LAWSUIT STATES IT IS. ANY INSIGHT ON THIS MATTER WOULD BE EXTREMELY HELPFUL. THANKS

MY VAN HAS A PROBLEM WITH WATER, THAT IS WHEN IT RAINS THE VEHICLE STARTS HAVING PROBLEMS WITH SEVERAL COMPONENTS. (IE ENGINE MISFIRE, TRANSMISSION FAILS TO SHIFT PROPERLY, DOOR LOOKS REFUSE TO OPERATE PROPERLY, AMONG OTHER WEIRD THINGS) THIS HAPPENS EVERY TIME IT RAINS. THE PROBLEM AS I HAVE BEING ABLE TO TRACE IT, IS THAT THE WATER THAT COMES OFF THE FRONT WINDSHIELD AND INTO THE PLASTIC THAT COVERS THE COWL AREA ( WHERE THE WIPERS ARE) DRIPS ON TO THE MAIN ELECTRIC WIRE HARNESS CONNECTION THAT COMES FROM THE INSIDE OF THE CAR AND CONNECTS TO THE ENGINE BAY WIRE HARNESS. AS THE WIRE HARNESS CONNECTOR GETS WET, THE VEHICLE STARTS ACTING UP. I TOOK THE VAN TO MY MECHANIC BUT HE WAS UNABLE TO FIND A PROBLEM, IT WAS DRY. I TOOK THE VEHICLE TO A FORD DEALER AND, TO MY SURPRISE, THEY KNEW ABOUT THE PROBLEM BUT TOLD ME I HAD TO PAY THE REPAIR BECAUSE ITS COVERED ON A TECHNICAL SERVICE BULLETIN (TSB 06-14-10) BUT ITS NOT A RECALL. HOW CAN THIS NOT BE A RECALL WHEN THE VAN IS GOING ALONG WELL AND AS SOON AS IT STARTS RAINING, I START HAVING DRIVE ABILITY ISSUES, TRANSMISSIONS STARTS ACTING UP, ENGINE STARTS ACTING UP, SOME TIMES STALLS, IN GENERAL I HAVE A VEHICLE THAT APPEARS TO BE "ALLERGIC TO WATER." THIS ISSUE HAPPENS ANY TIME IT STARS RAINING HEAVILY WHETHER ON THE HIGHWAY OR CITY STREET OR MY DRIVEWAY FOR THAT MATTER, IF ITS RAINING I HAVE TO TAKE MY WIFE'S CAR BECAUSE IF NOT I KNOW WILL HAVE TO BE DEALING WITH AN UNCOOPERATIVE VEHICLE. PS. I PUT A DATE ON THE "WHEN DID THIS HAPPEN" FIELD BUT THIS IS AN ONGOING ISSUE.

WHILE IN MOTION THE VEHICLE TRANSAXLE LIGHT COMES ON. THE VEHICLE STICKS IN FIRST GEAR WHILE IN MOTION OR IT SLIPS FROM THE STATIONARY POSITION AND WHEN IN REVERSE. THE TRANSMISSION SHOP STATED IT WAS THE TORQUE CONVERTER.

IT WAS RAINY DAY AND MY WIFE WAS PICKING MY DAUGHTER FROM SCHOOL. IT HAPPENED IN THE SCHOOL ZONE. THE CAR WAS IN MOTION. KIDS CROSS ROAD AS IT WAS END OF SCHOOL DAY. SAFETY OF PASSENGERS AND OTHER PEOPLE WAS IN DANGER. I HAVE REPLACED IN FEB 2016 CONTROL UNIT AND HCU SPENDING $2400 +. AT THAT TIME IT HAD ENGINE LIGHT ON. IT HAS AGAIN CAME BACK ON 10/24/2017. JUST TO NOTE, IN 2010, SPEND $1600 + ON THE CAR BECAUSE OF ISSUES IN THE VEHICLE. HAD ABS LIGHT ON, NORMAL DRIVING. THE CAR HAS ONLY AROUND 45000 MILES. RAIN WATER IS CAUSING ISSUES. IF GOOGLE SEARCH DONE "FORD FREESTAR CHECK ENGINE LIGHT AFTER RAIN", IT HITS LOTS OF RESULTS. FORD KNOW THE ISSUES. FORD EVEN HAD FOLLOWING SERVICE BULLETIN. TECHNICAL SERVICE BULLETIN (TSB 06-14-10.) THESE MINIVANS ARE SAFETY HAZARDS. WHAT WOULD IT TAKE TO GET SOMETHING DONE, RECALL OR GET THESE MINIVANS OFF ROADS ? FORD IS NOT TAKING RESPONSIBILITY. PLEASE FORCE THEM TO OWN THE RESPONSIBILITY WHICH THEY ARE NOT WILLINGLY TAKE. I HAVE DOCUMENTS FOR THE REPAIR THAT WAS DONE. IN 2016, WHEN CHECK ENGINE LIGHT WAS ON, I WAS ON HIGHWAY DRIVING 50 MILES AN HOUR AND IT WAS RAINY. CAR WAS SHAKING AND SEEMED LIKE LOSING POWER. THANKS, ANIL

LIKE MANY OTHERS WHO HAVE COMPLAINED ABOUT ELECTRICAL PROBLEMS ON THE FORD FREESTAR, I HAVE TO ADD MY COMPLAINT REGARDING MY 2004 FORD FREESTAR. FIRST OF ALL, WHEN I BOUGHT MY VAN USED ABOUT 4 YEARS AGO, I DID RESEARCH ON IT, AND LEARNED ABOUT THE ISSUE OF WATER GETTING INTO THE PCM. SO I TOOK THE VAN TO A FORD DEALERSHIP - CAMPBELL FORD IN NILES MICHIGAN - AND ONE OF THEIR MECHANICS DRIED AND SEALED THE PCM, ALONG WITH THE AREA AT THE BASE OF THE WINDSHIELD THAT IS PRONE TO LEAK. THAT WAS TWO YEARS AGO (THIS VAN ALSO HAD THE TORQUE CONVERTER WORK DONE BY THE PREVIOUS OWNER). SO HERE'S THE PROBLEM I'M HAVING NOW: WHEN DRIVING, OCCASIONALLY FOR NO APPARENT REASON, MY RADIO GOES DEAD, NO TIME, NO DISPLAY, NO MUSIC, AND THEN THE BRAKE AND ABS LIGHT APPEAR ON THE DASH, ALONG WITH THE BATTERY LIGHT AND AIRBAG LIGHT. THIS LASTS FOR A FEW SECONDS, AND THEN EVERYTHING RETURNS TO NORMAL (SOMETIMES THE BATTERY LIGHT STAYS ON PERMANENTLY). WHEN THIS HAPPENS I LOSE NO POWER AND THE VAN DRIVES LIKE NORMAL. THAT MIGHT OCCUR 4 - 5 TIMES / OUTING. I REPLACED THE BATTERY A FEW DAYS AGO AND THIS HAS MADE NO DIFFERENCE.

WHILE DRIVING THE VEHICLE, IT SUDDENLY GOES INTO NEUTRAL. THE MECHANIC SAID THE TRANSMISSION IS FAULTY ON THESE VANS. MANY HAVE BEEN RECALLED AND I'M NOT SURE WHY MINE WASN'T INCLUDED. I'M TOLD THESE VANS ALL HAVE THE SAME ISSUE.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. UPON INSPECTION, IT WAS DISCOVERED THAT THE CARPET IN THE REAR ROWS OF THE VEHICLE BECOME WET AND SOAKED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR PASSENGER SEAT ANCHOR LATCH WAS LOOSE. MONTHS LATER, THE DRIVER NOTICED A GRINDING TYPE NOISE WHEN TURNING THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE SAME FAILURE HAD OCCURRED ON THE DRIVER'S SIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

TAKATA RECALL TRANSMISSION WELL NOT CHANGE TO OVERDRIVE ON HIGHWAY, OR IN TOWN DRIVING. IT STILL RUNS BUT NOT ABLE TO DRIVE DUE TO TRANSMISSION NOT BEING ABLE TO CHANGE INTO OVERDRIVE. THIS VECHILE WAS IN MOTION ON A HIGHWAY WHEN TRYING TO INCREASE SPEED IT WOULD RIVE UP..I DIDN'T PUT VECHILE IN THE LOCAL GARAGE THE MECHANIC SAID TRANSMISSION ISN'T ABLE TO CHANGE INTO OVERDRIVE. WHICH WOULD RESULT IN LOSING THE TRANSMISSION.

I WAS DRIVING HOME FROM MY WORK WHEN MY VAN SURGED FORWARD AND LOST ALL POWER. I WAS ABLE TO START IT RIGHT BACK UP, BUT AS SOON AS I GAVE IT GAS, IT SURGED FORWARD AGAIN AND LOST ALL POWER. IT RESTARTED AGAIN IMMEDIATELY, BUT IN MY PARKING LOT IT SURGED AND DIED A 3RD TIME. WHEN I ATTEMPTED TO PUT IT IN REVERSE, IT WOULD NOT IMMEDIATELY MOVE IN REVERSE. I HAD TO HIT THE GAS 3 TIMES BEFORE IT WOULD GO INTO REVERSE. THIS ALSO HAPPENED THREE TIMES.

ON THE WAY HOME FROM PICKING UP MY GRANDCHILDREN, MY VEHICLE WAS IN MOTION BUT IT STARTED TO SLOW DOWN UNTIL IT CAME TO A STOP. TOWED TO A SHOP FOR DIAGNOSIS AND REPAIRS. THEY DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. COST WAS NEARLY $4K .. I AM A SENIOR CITIZEN ON A FIXED INCOME ... THIS WAS A BIG HIT TO THE POCKETBOOK. STARTED LOOKING ON THE INTERNET AND, FROM WHAT I AM READING, IT SEEMS THAT THERE WAS A RECALL ON THIS BUT I NEVER RECEIVED ANY TYPE OF NOTICE ON THIS. DO I HAVE ANY RIGHT TO APPEAL TO FORD FOR SOME TYPE OF RELIEF AFTER THE FACT???

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE TORQUE CONVERTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF UPDATE 8/23/18*JB

ENGINE SURGES IN REVERSE AND DRIVE VIOLENTLY ALMOST HITTING VEHICLE IN FRONT OF ME AT STOP LIGHT NO ENGINE LIGHT OR VEHICLE CODES FOUND

TRANSMISSION WON'T GO INTO REVERSE AND SOMETIMES NOT IN ANY GEAR. ENGINE STOPS RUNNING ON HIGHWAY WITH NO WARNING. NEARLY HAD AN ACCIDENT, HAD TO BE TOWED.

WAS DRIVING ON MY WAY HOME ON I85 AND THE CAR LOST SPEED AND REV UP ON RPM. READ CODES AN IT HAS A TORQUE CONVERTER CODE ON IT. I COULD HAVE BEEN INJURED BECAUSE MY CAR WAS NOT UNDER A RECALL AND I DIDN'T GET NO NOTICED. THAT WAS THE ONLY VEHICLE I HAVE AND NOW I HAVE NO WAY TO GET AROUND. IT WAS A VERY BUSY INTERSTATE I85 WHEN MY CAR LOST SPEED AND REVVED UP ON RPM WHILE I WAS IN MOTION WITH BIG RIGS BEHIND ME.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY A COUPLE OF THE CONTACT'S FRIENDS. THE CONTACT RESTARTED THE VEHICLE, BUT IT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

THE VEHICLE STARTED SHIFTING ROUGHLY AND WITHIN A MATTER OF HOURS, FAILED TO MOVE WHEN IN REVERSE. I TOOK IT TO MY MECHANIC AND AFTER INSPECTING, WATER WAS FOUND IN THE TRANSMISSION. THE TRANSMISSION HAD TO BE PULLED AND REBUILT. APPROXIMATELY SIX MONTHS LATER, I HEARD A WHINNING NOISE THEN A CLICKING WHEN ACCELERATING, COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE. I TOOK IT IN TO BE INSPECTED AND ONCE AGAIN THEY FOUND WATER IN THE TRANSMISSION, WHICH WAS NOT COVERED UNDER THE WARRANTY.

I JUST PAID OFF MY VEHICLE DID THOUSANDS OF DOLLARS WORTH OF REPAIRS NOW MECHANIC TELLS ME HE WONT REPLACE MY STARTER BECAUSE SUB FRAME IS UNUSUALLY WORN AND DANGEROUS TO DRIVE,SO NOW I HAVE NO VEHICLE BECAUSE 2004 WAS NOT RECALLED YET,MOST OTHER YEARS WERE

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY 30 MINUTES. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. AFTER FIFTEEN MILES, THE WARNING INDICATOR ILLUMINATED AGAIN AND THE TRANSMISSION FLUID STARTED TO LEAK OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL IN THE TRANSMISSION FAILED AND THE FLUID LEAKED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

THE THIRD ROW SEATING LATCH HAS RUSTED OUT ON THE DRIVER SIDE. THE VEHICLE I BELIEVE HAS ISSUES THAT OTHER 2004 FORD FREESTAR VEHICLES HAVE THE SAME ISSUES AND WERE RECALLED. I HAVE CONTACTED FORD, AND THEY REFUSE TO HELP. I HAVE 4 CHILDREN AND I FEAR TO TAKE THEM ANYWHERE IN THIS VEHICLE. PLEASE HELP. THE VEHICLE JERKS AND STUTTERS WHEN IN DRIVE WHETHER I'M MOVING OR AT A STOP LIGHT AS LONG AS I AM IN ANY GEAR. IT ONLY HAS 85,000 MILES AND I'VE PURCHASED IT IN FEBRUARY.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 MPH, THE TRANSMISSION MADE AN ABNORMAL NOISE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

02 06 2016 THE FIRST PROBLEM WITH SUBFRAM BREAKING , I WAS AT SAVEALOT 123 ST CLAIR AVENUE 44108, STARTED MY ENGINE AND SHIFTER GEARS THE ENGINE STARTED I SHIFTED GEARS AND IT LOTS POWER AND RESTARTED, THE VEHICLE JUMPED AND A LOUD GRINDING PARK FORD 400 WEST AVENUE TALLMAGE OHIO 44278 I PURCHASED TWO BOLTS W711082-S439 PURCHASED 2 BOLTS ONE BROKE AND I SPOKE TO THE MANAGER/ OWNER AND I WAS TOLD TO RETURN THE BOLT AND THE WOULD PROVIDE ME A NEW ONE. AT THE TIME THEY HAD A KIT THAT WAS $65.00 THE KIT HAD THE BOLT STEEL WASHER, RUBBER 2 BUSHING AND A ANCHOR ( WHAT THE BOLT SCREWS INTO. 2ND TIME I WAS IN EAST CLEVELAND SAME THING HAPPEN WITH A CHUCK- HOLE, I REPAIRED THE VAN AGAIN, THIRD TIME EAST 123 SUPERIOR BY DAY CAR VAN LOST POWER AND LOUD GRINDING, 3 TIME SAME BOLT SNAPPED IT WAS REPAIRED AGAIN, RALLYS E105 ST CLAIR AVENUE CHUCK HOLES BOTH THE RIGHT FRONT AND REAR SUBFRAME BOLTS SNAPPED IN THE MIDDLE OF ST' CLAIR OFFICER YOUNG AND OFFICER KING PARKED BEHIND ME WHILE I FIXED THE VEHICLE SO I COULD GET IT HOME EAST 105 AND ELK AVENUE, REAR SPARE SUBFRAM INSTALLED, AND THE FRONT WAS CHAINED LOCKED AND SECURED WITH CABLE JUST INCASE THE LOCKED CHAINS FAILED, I CALLED FORD THE SAID TO SLOWLY DRIVE IT OUT TO THEM,TOWING, MY INSURANCE COMPANY WAS CALLED AND THEY ENSURED TOWING WAS ADDED BUT I'D HAVE TO PAY UP FRONT AND GET PAID BACK, IT THE END OF THE MONTH AND I'M A DISABLED USAF VETERAN ON A FIXED INCOME SO THIS WAS NOT GOING TO WORK. I WAS BLESSED TO GET THE VAN OUT TO FORD UNDER IT OWN POWER YES I PRAYED ALL THE WAY TEARS IN MY EYES. FORD WANT TO CHARGE 300 LABOR I PURCHASED 296.83 PARTS, 95.38 PARTS BECAUSE FORD FEARED THIS PARTS WOULD BREAK, NOW COME FORD WANTING TO CHARGE 4X @220. [3F2Z5C148 I BOLT I BUSHING 2 PIECES? ] =$880 +296.38+95.38+300 PREDICTED TOTAL 1,572.20 THIS RECALL IS NOT FREE OF CHARGE, SAW KIT FOR $65 ON 2/6/2016

2004 FORD FREESTAR [XXX]FORD IS CHARGING ME FOR THE REPAIR FOR THE TORQUE CONVERTER SUBFRAME 3-4 $600~$800 BUSHING KITS ($200 EACH) THEY WANT TO CHARGE ME. I INFORMED THEM THAT ONLY DO THE FACTORY RECALL REPAIRS THE PULLED MY VAN OUT AND TOLD ME THE CANT DO THE REPAIRS, BECAUSE THEY ARE SCARED OF THE BALL JOINTS AND TIE RODS MIGHT BREAK, THEN COMPLAINED ABOUT THE SUBFRAME MY HAVE TO BE CUT TO INSTALL NEW SUBFRAME BOLTS BUSHINGS ETC. JUST TO THEY CAN CONTINUE TO TAKE THE APART TO REPLACE THE TORQUE CONVERTER. THE AGREED TO CHARGE ME 300 LABOR AND TOLD ME TO PICK UP THE PARTS NEEDED SO I PURCHASED 2 TIE-RODS. 2 TRANSAXLES L-R, 2 LOWER CONTROL ARMS WHICH INCLUDED BALL JOINTS. THEY TOOK THE SUBFRAME APART THEN TOLD ME I NEED TO PAY AND ADDITIONAL $500 FOR A USED SUBFRAME FROM THE SALVAGE YARD. INSTEAD OF FORD JUST PREPLACING THE SUBFRAME 4 BUSHINGS AND BOLTS KITS $67.00 AT PARK FORD 400 WEST AVENUE TALLMADGE OHIO 44278, THEY WANT TO CHARGE ME I NEEDED TO GET A NEW SUBFRAME BOLTS AND THAT THE SUBFRAME IS NOT MADE ANYMORE AND 3-4 $600~$800 EACH. THEN THEY WANT TO CHARGE ME $300 EXTRA LABOR FOR CUTTING THE FRAME/ AND WELDING IT BACK SHUT TO INSTALL WASHER(BOLT ANCHORS ) THEN RESEAL IT, AND TO UNINSTALL THE OLD PARTS AND INSTALL THE NEW PARTS WHICH THEY HAVE TO REMOVE TO PERFORM THE FACTORY RECALL REPAIRS. SO THIS REPAIR IS GOING TO COST ME 392.20 FOR PARTS 300 LABOR, 800 SUBFRAME BUSHINGS $1492.2 IF PURCHASE ELSEWHERE AROUND $26 EACH I AM A USA DISABLE VETERAN STUDYING FORM CISCO CCNA 200-105 EXAM AND SO I CAN BETTER SUPPORT MY ADULT SPECIAL NEED DAUGHTER [XXX] ,I AM [XXX] FORD HAD MY VAN FRIDAY 24TH 2017 ITS MARCH 1ST 2017 AND THEY ARE SEARCHING FOR WAYS TO CHARGE ME MORE MONEY. WHILE I HAVE TO WALK TO MY DESTINATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE. THE CONTACT TURNED OFF THE ENGINE AND TRIED AGAIN. A FEW MOMENTS LATER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

GEARS FAILED TO ENGAGE. IT WAS SUDDENLY, NO ADVANCE WARNING. WE WERE DRIVING ON A 4 LANE HIGHWAY, IT JUST LOST POWER TO THE TRANSMISSION GEARS.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEM MODULE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL, AND FILED CASE NUMBER: CAS-11839376. THE FAILURE MILEAGE WAS 116,000.

IM HAVING MANY ISSUES WITH MY VEHICLE. THE WORST ONE IS THE PASSIVE SECURITY SYSTEM THAT HAS STRANDED ME IN MANY AREAS BECAUSE IT REFUSES TO START. I HAVE TRIED MANY THINGS INCLUDING REPLACING TRANSPONDER KEYS AND THE TRANSCEIVER BUT I STILL AM GETTING THE FLASHING RED SECURITY LIGHT. IM SCARED TO DRIVE THIS THING IN THE WINTER DUE TO THE POSSIBILITY OF GETTING STRANDED IN COLD TEMPERATURES. ALSO THIS VEHICLE LETS WATER LEAK IN EVERYWHERE CAUSING SEVERE RUST AND MOLD ISSUES. ONE OF THE FLOOR SUPPORTS OF THE DRIVERS SEAT IS CLOSE TO BEING RUSTED THROUGH AND THE OTHER ONES ARE ON THEIR WAY OUT. THE BODY IS SEVERELY RUSTED AND IM NOT SURE HOW MUCH LONGER THIS THING WILL BE SAFE TO DRIVE.

VEHICLE WAS STATIONARY AND WHEN STARTED WOULD NOT CONTINUE TO RUN, FINALLY DID RUN BUT WHEN PUT IN REVERSE VEHICLE WOULD NOT MOVE, SHIFTED INTO NEUTRAL AND ENGINE RPM PICKED UP FOR NO REASON, PUT INTO DRIVE AND VEHICLE SLIGHTLY MOVED AND ENGINE DIED. EARLIER IN DAY HAD DRIVEN VEHICLE WITH NO PROBLEM.

SHEET METAL CORROSION THAT SUPPORTS THE THIRD ROW SEAT COULD CORRODE AND COMPROMISE THE FORWARD MOUNTING OF THE SEAT. POSSIBLE THE SEAT MAY COME UNLATCHED IF INVOLVED IN REAR IMPACT ACCIDENT. DEALER SERVICE DEPARTMENT UNABLE TO ACCOMPLISH RECALL WITH PARTS PROVIDED BY MANUFACTURER BECAUSE OF EXCESSIVE CORROSION. DEALER INDICATES THAT ADDITIONAL PARTS BEYOND THE 'RECALL KIT' ARE NOT READILY AVAILABLE. DEALER ALSO INDICATES THAT THE RECALL SHOULD HAVE BEEN COMPLETED SOONER, NEAR THE ORIGINAL ISSUE DATE. MANUFACTURE IS STILL SENDING RECALL NOTICES INVITING US TO ACCOMPLISH. DEALER RELEASED THE VEHICLE BACK TO US WITHOUT REPAIR OR ANY ADDITIONAL SAFETY MEASURES CONCERNING SECURING OF THE SEAT. ESCALATED ISSUE TO FORD CUSTOMER CARE REPRESENTATIVE WHO HAS NOT RESPONDED AT PRESENT TIME. BEEN WITHOUT VEHICLE FOR TWO WEEKS WITHOUT ANY ACCOMMODATIONS OR ANSWERS OTHER THAN 'SOMEONE WILL GET BACK TO YOU TOMORROW', WHICH HASN'T HAPPENED YET.

THE VEHICLE LOSES POWER AS I AM DRIVING IT ON A CITY STREET. IT ALSO HAPPENED ON THE HIGHWAY, SO I DON'T USE THE HIGHWAY ANYMORE BECAUSE OF THE LOSS OF POWER.. WHEN THE SPEEDOMETER NEEDLE GOES OVER 2 RPM , IT STALLS EVEN MORE AND JERKS.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND INCREASED IN RPMS. THE VEHICLE WAS TOWED TO A PARKING LOT AND WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,423.

DRIVING AT HIGHWAY SPEEDS, THE ENGINE REMAINED AT 2000 RPM BUT THE MPH CONTINUOUSLY DROPPED TO BELOW 30 MPH UNTIL VEHICLE WAS STOPPED ON SHOULDER OF HIGHWAY. THE TORQUE CONVERTER WAS UNDER RECALL AND REPLACED PREVIOUSLY. THIS IS THE SAME SITUATION THAT OCCURRED AGAIN. I BELIEVE THE REPLACEMENT TORQUE CONVERTER WAS ALSO DEFECTIVE.

WHEN WE BOUGHT THIS VEHICLE WE LOVED IT BUT IT STEADILY WENT DOWN HILL. WE GOT NOTIFICATION OF RECALL ABOUT 6 MONTHS AFTER PURCHASE AND TRIED SEVERAL TIMES TO GET INTO THE DEALER. FINALLY GOT IT IN MARCH 2016 AND NOW HERE I AM PAYING ON A VEHICLE THAT THE TORQUE CONVERTER WENT OUT ON. PRIOR TO REPAIR THE TRANSMISSION WOULD ROUGHLY SHIFT AND JERK/LURCH INTO SELECTED GEAR AND AT HIGHER RATES OF SPEEDS WOULD SHUTTER AND TRANS LIGHT WOULD COME ON. NOW IT DOESN'T RESPOND TO THE GAS PEDAL RIGHT AWAY AND THEN THE ENGINE SHAKES/SHUDDERS AND THE DIPSTICK HAS A SUBSTANCE ON IT AND WHEN DRIVING TODAY IT JUST COASTED LIKE IN NEUTRAL! I HAVE 4 CHILDREN AND THIS DOES NOT GIVE ME FAITH IN FORD AND IT IS MY 3RD GENERATION STAR VAN AND MY 6TH FORD VEHICLE IN GENERAL.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS); HOWEVER, THE RECALL REPAIR COULD NOT BE PERFORMED DUE TO SEVERE CORROSION WHERE THE RECALL PARTS WOULD BE INSTALLED. THE DEALER STATED THAT THE RECALL REPAIR COULD BE PERFORMED; HOWEVER, THE CORRODED MATERIAL WOULD HAVE TO BE REPAIRED BEFOREHAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE CORRODED COMPONENT IN ORDER FOR THIS RECALL TO BE PERFORMED. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/22/16*LJ *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH, THE TRANSMISSION SLIPPED WITHOUT WARNING. IN ADDITION, THE GEARS WOULD ONLY SHIFT AFTER THE VEHICLE REACHED 30 MPH OR ABOVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WHEEL WELLS WERE CORRODED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,125.

WHENEVER IT RAINS OR IS HUMID THE VAN SPUTTERS, DIES, STRUGGLES TO SPEED UP AND SHIFT. MY FAMILY WAS NEARLY HIT WHEN OUR VAN DIED IN THE MIDDLE OF AN INTERSECTION DURING A RAIN STORM.

TORQUE CONVERTER OUTPUT SHAFT FAILURE THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL, RESULTING IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. VEHICLE WAS IN MOTION AND JUST STOPPED WORKING ON CITY STREET.

TL* THE CONTACT OWNED A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE THIRD ROW SEAT AREA RUSTED THROUGH TO THE TRUNK AREA NEAR THE SPARE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 09/19/16 *BF THE CONSUMER STATED DEALER SAID THAT THE VEHICLE IS BEYOND REPAIR. *TR

HAD THE RECALL FOR THE TORQUE CONVERTER DONE AND NOW MY VEHICLE SHAKES, SPUTTERS. WON'T ACCELERATE, THE RPMS JUMP UP HIGH, VERY LOUD NOISES COMING FROM UNDERNEATH VEHICLE. SOMETIMES IT WILL STALL OUT. CAN'T GO PAST 25-30 MPH IF IT EVEN GETS UP TO THAT! MY VEHICLE RAN PERFECT BEFORE TAKING IT INTO THE FORD DEALERSHIP AND EVER SINCE I GOT IT BACK WE HAVE HAD THIS PROBLEM. TOOK IT BACK TO FORD AND THEY TRIED TO SAY IT WAS THROTTLE CABLE SO HAD THAT FIXED AND IT STILL IS DOING THE SAME THINGS AS IT DID AFTER THE TORQUE CONVERTER WAS REPLACED. CAN'T DRIVE THE VEHICLE BECAUSE WHEN I GO TO ACCELERATE IT DOESN'T GO OR GET UP TO THE CORRECT MPH. THE WHOLE VEHICLE SHAKES REALLY BAD AND THE NOISES IT MAKES ARE VERY LOUD AND SOUND LIKE SOMETHING IS GOING TO BLOW UP. I THINK THE TORQUE CONVERTER THEY REPLACED IT WITH IS BAD AND THEY NEED TO FIX THIS PROBLEM AND MAN UP AND QUIT TRYING TO BLAME IT ON OTHER THINGS. THEY MESSED UP AND NEED TO FIX IT.

THE 3RD SEAT HOOKS RUSTED OUT LEAVING AND UNSTABLE PASSENGER SEAT AND BODY STRUCTURE ISSUES THAT ARE IDENTICAL TO THE RECALL #13S01BUT DUE TO THE VEHICLE NOT BEING IN A "SALTBELT" STATE, IT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT IS PRETTY CLEAR THAT KANSAS AND NEBRASKA USE SALE ABUNDANTLY ON THE ROADS. I WAS TOLD BY FORD THAT MY SPECIFIC CAN WAS NOT INCLUDED IN THE RECALL BECAUSE IS WAS MANUFACTURED DIFFERENTLY THAN THE 100,000 THAT WERE INCLUDED IN THE RECALL SO IT SHOULD NOT HAVE THE SAME PROBLEM WHICH IT NOW HAS. I PUT MY FOUR KIDS IN THIS VAN AND NOW IT IS NOT STRUCTURAL STABLE FOR THEM.

THE FRONT SUBFRAME IS ROTTED ON MY 2004 FORD FREESTAR. I FOUND OUT WHEN MY CAR WAS IN FOR IT'S ANNUAL INSPECTION. THEY CALLED THE FORD DEALER THEY SAID FORD WAS NO LONGER MAKING THE PARTS. THE DEALER SAID FORD USED TO HAVE RECALLS. I FOUND OUT THAT FORD HAD A BIG PROBLEM WITH THIS ON THE WINDSTARS. I CONTACTED FORD AND THEY SAID ALL THE RECALL ON MY CAR WERE FIXED. THEY SAID I SHOULD CALL THE FORD DEALER.

PROBLEM #1 THE PASSENGER SIDE WINDOW WILL NOT WORK . IT'S CONTROLL MODULE WAS REPLACED IT WORKED ONE TIME AND STOPPED WORKING AGAIN. PROBLEM #2 THE DRIVE AXLE BROKE IN TRAFFIC LUCKILY WE WERE STOPPING AND WERE ONLY GOING ABOUT 5 MPH. PROBLEM #3 TODAY AFTER A NIGHT OF HEAVY RAIN WHEN THE VAN WAS UNLOCKED THE RADIO CAME ON BEFORE THE KEY WAS EVEN IN THE IGNITION. WHICH BRINGS US TO PROBLEM #4 THE BIGGEST AND NO DOUBT MOST EXPENSIVE. THE VAN STARTED AND WAS RUNNING KIND OF SLUGGISH BUT RAN FINE IN REVERSE BUT IF YOU SHIFT TO DRIVE THE VAN SHUTS OFF. YOU CANNOT START IT IN NEUTRAL EITHER. I HAVE HAD 2 INDEPENDENT MECHANICS LOOK AT IT TODAY BOTH SAY IT IS THE TORQUE CONVERTER. I LOOKED IT UP AND THERE IS A RECALL BUT OF COURSE IT'S THE WEEKEND AND I CAN'T CALL TO SEE IF IT'S COVERED.