NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Ford Freestar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.
The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked
The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.
Conducía mi vehículo y la trasmisión quedó en neutro en una entrada y no pude estacionarme Y no volvió arrancar Solo coje la reversa I was driving my vehicle and the transmission was neutral in a driveway and I couldn't park And did not start again Just take the reverse
The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are opening up when they are not supposed to going down road.It tells me that different doors are open when there not keeping the lights on in the van running down the battery.
I just purchased the vehicle used and recently discovered there was a recall on these vehicles. The vehicle I purchased keeps stalling and is not getting any power. I’ve had the vehicle checked by the car lot and they say there is nothing wrong.. the vehicle died out on me already twice while I was driving.
Transmission slip , leaks , loosing ofpower, shakes from 45 mph to 55 mph , mechanic shop says it is the Torque Converter that is malfunction.
The contact owns a 2004 Ford Freestar. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed the accelerator and the vehicle continued to slow as the RPM was rising. The contact did not notice any warning lights illuminated. The contact pulled safely off the road and turned the vehicle off. The vehicle was restarted however, failed to shift into higher gears while attempting to reach highway speeds. The contact drove the vehicle to her residence. The vehicle was not taken to be diagnosed or repaired. The contact researched online and found NHTSA Campaign Number: 12V006000 (Power Train) which she linked to the failure. The manufacturer had not been informed of the failure. The failure mileage was 158,000.
The contact owns a 2004 Ford Freestar. The contact stated while driving 35 MPH, the vehicle began to stall. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drive to his destination. The contact took the vehicle to an independent mechanic and was informed that the computer needed to be dried off. The vehicle was repaired but continued to experience failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated he had experienced the failure several times. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.
The contact owns a 2004 Ford Freestar. The contact stated that the third-row seat floorboard was corroded with several holes. The TPMS warning light was illuminated. The contact received notification of NHTSA campaign number: 13V081000 (Seats) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle due to part availability issues. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect. (RECALL REMEDY INCIDENT) TS
the van has less than 49k miles on it and the reverse has not worked but it will drive forward. Others have had this issue as well.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE INTO ANY GEAR, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT CALLED ALL AMERICAN FORD OF HACKENSACK (520 RIVER ST, HACKENSACK, NJ 07601) WHERE HE WAS GIVEN A DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
I READ THE RECALLS FOR 2004 FORD FREE STAR TRANSMISSIONS AND MY VAN WITHOUT WARNING JUST QUIT WORKING IN THE MIDDLE OF THE ROAD WHILE I WAS DRIVING. I COULD GET IT TO START BACK UP FOR A SECOND TO MOVE IT TO THE SIDE OF THE ROAD, BUT IT WOULDN'T START AFTER THAT.
THE PART THAT HAS THE CLIP FOR BACK SEAT FELL OUT AND NOW THERE IS A 5 BY 5 INCH HOLE GOING INTO THE WHEEL WELL AND THE SEAT HAS NOTHING TO CLIP ONTO AND BE SECURE, THIS WAS RECALLED IN THIS MODEL
THE VEHICLE WAS IN MOTION ON A HIGHWAY AT A SPEED OF 55 MPH WHEN IT HAD INSTANT TRANSMISSION FAILURE. PULLED OVER TO THE SIDE OF THE ROAD. VEHICLE WOULDN/T MOVE IN ANY DIRECTION OR GEAR. TRANSMISSION WAS IN PROPER FLUID LEVEL RANGE.
DRIVING DOWN RD N IT FELT AS IF SOMEONE WAS PUSHING BREAK WHILE I WAS SMASHING GAS PEDAL . LOST ALL FIRE TO CAR WOULDN'T GO NO WHERE. I WAS ON A COUNTRY RD GOING UPHILL. IT SPOTS N SPUTTER N JERKS REAL HARD GOING UP HILL LIKE MY TRANSMISSION GOING BAD BUT MOTOR SOUNDS GOOD SO I HAVE NO CLUE..
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MILES PER HOUR WHEN ALL OF A SUDDEN MY RPMS SHOT UP BUT I HAD NO ACCELERATION IT DID THIS WITHOUT WARNING I MANAGED TO GET OVER TO THE SIDE OF THE ROAD, AND I WAS GOING TO CHECK TRANSMISSION FLUID BUT WHEN I PULLED THE DIPSTICK OUT FLUID SHOT OUT THE DIPSTICK HOLE. I WAS ABLE TO WALK TO A STORE & BUY TRANSMISSION FLUID THAT I ADDED. I WAITED A BIT THEN TRIED DRIVE, REVERSE, LOW GEAR, BUT NOTHING. HAD TO CALL A TOW TRUCK
I JUST CAME ACROSS THIS WEBSITE AND WISH I WROTE THIS A YEAR AGO BECAUSE I WOULD HAVE MADE A COMPLAINT THEN. I HAVE HAD MANY ISSUES WITH THE LIGHTS FLICKERING, COMING ON AUTOMATICALLY WHEN IT RAINS, MY INTERIOR LIGHTS STAYING ON AND ACTUALLY CATCHING FIRE BECAUSE IT HAD GOTTEN SO HOT. MY RADIO USED TO TURN ON BY ITSELF OR NOT TURN ON AT ALL, WHICH HAS NOW BEEN REPLACED. MY VAN HAS LITERALLY DIED ON ME WHILE DRIVING MORE OFTEN AT TIMES WHEN I'M MAKING A TURN OR SLIGHTLY MOVING MY STEERING WHEEL. HAS ALMOST CAUSED A FEW ACCIDENTS BECAUSE IT SHUTS OFF WITHOUT WARNING. MY VAN WILL USUALLY HAVE A HIGHER RPM WHEN IT'S RUNNING IN PARK OR WITH FOOT ON BREAK(WAITING AT A RED LIGHT). THEN SUDDENLY THE RPMS DROP AND FLUCTUATE HIGH AND LOW AND SHUT THE ENGINE OFF. MY TRANSMISSION IS ALSO STARTING TO FAIL BY NOT SHIFTING PROPERLY. USUALLY INTO SECOND GEAR. THE INDICATOR LAMP LIGHT FLASHES WITH MEANS ERROR WITH THE TRANSMISSION. THAT IS MOST LIKELY DUE TO THE POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTER GETTING WET OR IT IS POWERTRAIN AUTOMATIC TRANSMISSION. ALSO HAVE ISSUES WITH MY MY POWER STEERING THE WHEEL KNOCKS AND SORTA LOCKS UP AT TIMES , FLUIDS HAVE BEEN CHECKED AND WERE PERFECT. I BELIEVE THAT IT'S ASSOCIATED WITH THE STEERING HYDRAULIC SYSTEM FAILURE.
TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND STARTED PULLING TO THE RIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE SUBFRAME OF THE FRONT END WAS FRACTURED AND THAT AN ALIGNMENT COULD NOT BE PERFORMED. RAY PRICE MT. POCONO FORD LOCATED AT (2971 PA-940, MT POCONO, PA 18344), WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,000.
MY FIANCE WAS DRIVING TO WORK WHEN SHE HEARD A CLICKING NOISE THEN A LOUD BANG COME FROM THE TRANSMISSION, SHE LOST ALL POWER, IF SHE HADN'T RESPONDED TO THE SITUATION AND TURN IMMEDIATELY INTO A CHURCH DRIVEWAY SHE WOULD HAVE BEEN REAR ENDED! THE VAN WAS IN MOTION DRIVING SOUTHBOUND ON 257TH ST IN THE CITY OF GRESHAM. I WAS JUST NOW RESEARCHING THE VAN AND SAW FORD RECALLED 200,000 OF THIS YEAR'S VAN DEW TO A FAULTY TORQUE CONVERTER AND OTHER ISSUES WITH THE TRANSMISSION
I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ADJUSTING THE THIRD ROW SEAT, IT DETACHED DUE TO CORROSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. TRI COUNTY FORD (032 COMMERCE PKWY, LA GRANGE, KY 40031, (866) 417-0262) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 161,000. *DL
WE WERE DRIVING ON A 4 LANE ROAD AND MY 2004 FORD FREESTAR LOST ALL POWER TO THE TRANSMISSION. IT WOULD NOT GO IN ANY GEAR. DRN31 NOTHING JUST REVS UP! WE ALSO HAD THIS PROBLEM A YEAR AGO AND I FLUSHED THE TRANS AND IT SEEMED TO WORK UNTIL NOW. ALL FLUIDS WERE FINE ON THE VEHICLE AND LINKAGE IS ATTACHED. IT SHOWS NO RECALLS ON THIS VAN AND I DISAGREE AS I CAN SEE ONE. THANK GOODNESS MY KIDS WERE NOT HURT AS THIS COULD HAVE BEEN WORSE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS WHILE IN A PARKING LOT. ALSO, THE POWER TRAIN INDICATOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT CALLED HART FORD LINCOLN AT 989-275-8922 (LOCATED AT 117 LAKE ST, ROSCOMMON, MI 48653) AND WAS INFORMED TO CALL THE NHTSA OR THE MANUFACTURER TO RE-OPEN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND WAITED A COUPLE OF MINUTES. ONCE RESTARTED, THE VEHICLE RAN FOR APPROXIMATELY THREE MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.*JB
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.
1 MINUTES AFTER YOU START DRIVING IT LOSE POWER
[XXX] 2004 FORD FREESTAR HAS A TORQUE CONVERTER RECALL WHICH MAY CAUSE THE VEHILE TO STALL AT SUDDENLY WITHOUT WARNING. AS I WAS DRIVING FREEWAY SPEEDS THE VAN SUDDENLY LOST POWER AS I WAS IN THE #3 LANE ON THE BAY BRIDGE. WITH THAT BEING SAID, I TRIED TO GET TO THE SAFEST LOCATION POSSIBLE. THEN HAD IT TOWED TO MICHAEL STEAD FORD AND THE DIAGNOSIS STATES THAT THE TORQUE CONVERTER DOESN'T RESOLVE THE ISSUE. WITH THE SUDDEN LOSS OF POWER AND FAILURE OF THE TORQUE CONVERTER IT LEAD TO ADDITIONAL PARTS TO BE DAMAGED AND FORD MOTOR COMPANY WONT COVER THE DAMAGE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE LEVER WAS HEAVY AND BECAME STUCK BEFORE SWITCHING INTO GEAR. SOMETIMES, THE VEHICLE HESITATED AND MADE AN ABNORMAL WHINING SOUND. ALSO, THE AXLES MADE A CRUNCHING AND GRINDING SOUND WHENEVER THE VEHICLE MADE A TURN. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT HAVE THE EQUIPMENT TO REPAIR THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE CBS AXLES NEEDED TO BE REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 270,000. ..*BF CONSUMER TOOK THE VEHICLE TO THE TRANSMISSION SHOP AND WAS TOLD THE SUDDEN POWER COULD BE TORQUE CONVERTER BUT NEEDS TO CHECKED. COMMON FAILED TRANSMISSION ERROR.*JB
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO MOVE FORWARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE OFF OF THE ROADWAY AND INTO A PARKING LOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE IN THE FORWARD GEAR; HOWEVER, THE REVERSE GEAR WORKED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V066000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF
DRIVING I-95 AT 70 MPH . VAN S TACH RACED TO 3K ENGINE SEEM TO LOOSE POWER. HAD VAN CHECKED OUT SAID IT WAS TORQUE CONVERTER. THIS IS A KNOWN REOCCURRING PROBLEM TOLD TO ME BY THE CAR TECH. HOW CAN A PROBLEM SO BIG AND DANGEROUS BE FIXED SUCH AS FAULTY CONVERTERS.WHAT CAN ONE DO.
TAKATA RECALL: I HAD THE TORQUE CONVERTER REPLACED, PER RECALL IN 2013 OR 2014, WHEN I LOST POWER IN MY VAN WHILE DRIVING ON THE HIGHWAY IN WA STATE. I BELIEVE MY VAN HAD ABOUT 70,000 MILES AT THAT TIME. I HAVE SINCE MOVED TO TENNESSEE. YESTERDAY, I WHILE DRIVING, VAN DIED AT A STOP SIGN, WHILE MOVING ON THE STREET, TURNING A CORNER, AND THEN WHILE DRIVING, LURCHING FORWARD BEFORE DYING. IT WOULD START, DRIVE A WHILE, THEN DIE AGAIN. I HAD IT TOWED TO A SHOP, WHERE THEY SAY THE NEW TORQUE CONVERTER IS "SHOT" AND TOOK OUT MY TRANSMISSION. IT WILL COST ME $2300-4000 TO REPLACE THE TRANSMISSION. FORD EMPLOYEE LOOKED UP MY VIN # AND SAID IM NOT PART OF A "RECALL" FOR BAD REPLACEMENT TORQUE CONVERTERS, BUT HOW CAN A TORQUE CONVERTER GO BAD....THAT BAD!! IN 5 YEARS... AND 59,000 MILES? MY VAN NOW HAS 138,000 MILES ON IT.
PCM HAS ISSUES DO TO MOISTURE WHICH AFFECTS ELECTRICAL SLIPPING GEARS ABS SENSOR PROBLEM POWER STEERING ISSUES AND TCM AND THIS VEHICLE HAS ALL SAFETY PROBLEMS ACCORDING TO RECALLS NONE OF IT WAS FIXED BECAUSE FORD SAYS YOUR VIN NUMBER IS NOT ON LIST.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. AFTER SWITCHING FROM REVERSE INTO DRIVE, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CLASSIC FORD OF SMITHFIELD (1698 E. BOOKER DAIRY RD, SMITHFIELD, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 53,535. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT MOVE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED 45 DAYS EARLIER BY THE SAME INDEPENDENT MECHANIC FOR COOLANT LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
TORQUE CONVERTER OUTPUT SHAFT ,,,, NO WAY FOR MOTOR TO ENGAGE THE TRANSMISSION ,, VAN ENGINE RUNS BUT NO POWER TO TRANSMISSION TO MOVE THE DRIVE TRAIN OF VAN ... DRIVING ON THE HIGHWAY ,, TAKE EXIT STOP FOR RED LIGHT , LIGHT TURNS GREEN PRESS GAS PEDAL ENGINE REVS UP BUT NO POWER TO TRANSMISSION TO MOVE FORWARD ... SETTING IN MIDDLE OF TRAFFIC STRANDED ,,, CARS TRUCKS ZOOMING BY ,,, TERRIBLE PREDICAMENT...
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE REVERSING INTO THE GARAGE, THE VEHICLE FAILED TO GO FORWARD OR BACKWARD. THE CONTACT NOTICED A PILE OF RUST ON THE GROUND AND REALIZED THAT THE REAR OF THE VEHICLE WAS ENTIRELY CORRODED. THE VEHICLE WAS TAKEN TO LIBERTY FORD OF MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137, (216) 662-3673) WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER MOUNTING BRACKETS WERE CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
MY 2004 FREESTAR OVERHEATS AFTER 70 MPH. REPLACED THERMOSTAT AND FANS. DOES THIS WITH AC TURNED OFF. I TURN TO HEAT ON TO COOL IT DONE. I DROVE 2100 MILES WITH WINDOWS DOWN. THIS HAPPENS ON THE HIGHWAY AND GOING UP LONG STEEP GRADE.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) DID NOT REPAIR THE VEHICLE AND WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE PART FROM THE MANUFACTURER WHILE THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITHOUT WARNING. THE PART WAS RECEIVED THREE MONTHS LATER. ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED MONTHS LATER. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE BACK SEAT NEAR THE REAR WHEEL WELL BECAME DETACHED AND THE CONTACT SMELLED AN EXHAUST ODOR. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,867.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH) STATED THAT THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE REAR WHEEL WELL AND THE THIRD ROW SEAT LATCH THAT WAS ATTACHED TO THE VEHICLE'S SUBFRAME WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 142,019.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, THE VEHICLE FAILED THE INSPECTION DUE TO EXCESSIVE CORROSION OF THE FRONT FRAME. THE CONTACT CALLED L. B. SMITH FORD-LINCOLN, INC. AT 717-761-6700 (LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS TO OBTAIN SOME ESTIMATES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS IN FIRST GEAR, IT HESITATED WITHOUT WARNING WHEN ACCELERATING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,449.
L WAS DRIVING ON THE HIGHWAY ALL OF A SUDDEN MY CAR SLOWED DOWN IT WOULD NOT GO FORWARD SO L COAXED IT INTO A PARKING LOT, L WAITED ABOUT 10 MINUTES AND PUT IT IN REVERSE AND IT WOULD NOT GO IN REVERSE EITHER SO L GOT OUT AND CHECKED EVERYTHING UNDER THE HOOD EVERYTHING L COULD CHECK SO L CALLED A TOW TRUCK SERVICE AND HAD IT TOWED TO MY HOME, L CALLED A MECHANIC HE LOOKED AT IT AND SAID IT WAS THE TORQUE CONVERTER HE ALSO SAID THAT FORD HAD A RECALL ON 2004 FORD FREESTAR VEHICLE FOR THERE TORQUE CONVERTERS SO PLEASE TELL ME WHAT TO DO THANK YOU.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.