2004 Ford Freestar Complaint Log

I WAS DRIVING ON THE HIGHWAY WITH MY 2 CHILDREN IN NOVEMBER 2008 AND ALL OF A SUDDEN WITH NO INDICATION OF A PROBLEM MY VAN CAME TO A STOP. NO LIGHTS CAME ON OR NO WIRED NOISES HAPPEN TO LET ME KNOW THAT SOMETHING WAS GOING ON. I HAD TO HAVE MY TRANSMISSION REBUILT. IN WHICH I PAID $2300 FOR. *TR

2004 FORD FREESTAR NOW.MILES 59000 PROBLEMS STARTED AROUND 45.000 MILES STARTED IN 2007 WITH BATTERY DEAD IF CAR STAT A MONTH STARTTED IN 2008 RIGHT AND LEFT LOW AND HIGH BEAM. HEAD LAMP CONNECTOR KEEP MELTING/ BURNING UP THE GROUND WIRE TRANSMISSION MAKING CLICKING NOISE IN FORWARD AND REVERSE TRANSMISSION FLUID IS DARK BROWN DOOR LOCK DONT ALWAYS UNLOCK OR LOCK ON SIDE DOOR LEFT AND RIGHT SIDE WING WINDOWS IN BACK OPEN. BUT DONT CLOSE ON LEFT AND RIGHT PROBLEMS ALL HAPPEN. IF STSTIONARY OR IN MOTION CITY STREET OR HIGHWAY I HAVE. TAKE PICKS LATER .NOT BY THE CAR AT THE MOMENT .

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY, THE TRANSMISSION FAILED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TRANSMISSION TORQUE COMPONENT WAS DETERMINED TO BE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 12/15/08. *LJ UPDATED 12/15/08. *JB

WHILE DRIVING OFF THE INTERSTATE ONTO AN EXIT RAMP, THE TRANSMISSION STOPPED WORKING. THE ENGINE REVVED AS I CAME TO THE STOP SIGN, AND WHEN I TRIED TO GO AGAIN, THE VAN WOULD NOT MOVE. IT ACTED LIKE IT WAS IN NEUTRAL -- IT WOULD NOT GO EITHER FORWARD OR BACK. A TOW TRUCK WAS CALLED AND THE VEHICLE TOWED. THE SHOP DIAGNOSED THE PROBLEM AS TRANSMISSION FAILURE, REQUIRING REPLACEMENT. THE VAN WAS JUST 255 MILES PAST THE EXTENDED WARRANTY, AND FORD WILL NOT ACCEPT ANY RESPONSIBILITY. *TR

THE FACTORY INSTALLED JACK BROKE AT THE HINGES, AND MY VEHICLE FELL ON MY FATHER. *TR UPDATED 07/02/12 *BF THE CONSUMER STATED WHEN THE JACK FAILED, IT BENT OUTWARD AT THE HINGES. UPDATED 07/05/12

2004 FREESTAR WHILE DRIVING AT APPROXIMATELY 35-40MPH TRANSMISSION STOPPED WORKING CAN WAS STILL RUNNING BUT WOULD NOT MOVE. LUCKILY WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY TALKED TO LOCAL DEALERSHIP WAS QUOTED 3500 TO REPAIR WAS TOLD NEEDED NEW TRANSMISSION. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN ATTEMPTING TO PLACE THE VEHICLE IN DRIVE IT STALLED AND THE CONTACT WAS UNABLE TO DRIVE IN REVERSE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT WATER WAS LEAKING INTO THE PCM. THE CONTACT IS RESPONSIBLE FOR THE REPAIR COST OF $873.23. ONE MONTH LATER, WHILE DRIVING 5 MPH THE FAILURE RECURRED. THE DEALER STATED THAT WATER AND OIL WERE IN THE MAIN CONNECTOR AIR BOX CAUSED THE FAILURE. THE CONTACT WAS RESPONSIBLE FOR PAYING $888.27 TO REPAIR THE VEHICLE. ONE MONTH LATER WHILE DRIVING THE VEHICLE STALLED. THE THIRD DUPLICATE FAILURE, THE TECHNICIAN DETERMINED THAT WHEN THE VEHICLE WAS REPAIRED IT WAS NOT DONE ACCORDING TO THE SERVICE BULLETIN STATING THAT THE COWL GILL WOULD HAVE TO BE REPLACED. THE CONTACT WAS RESPONSIBLE FOR PAYING $751.23 TO REPAIR THE VEHICLE ACCORDING TO THE SERVICE BULLETIN. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND NO COMPENSATION WOULD BE OFFERED; HOWEVER, THE CONTACT RECEIVED A REFUND FOR THE FIRST TWO REPAIRS. THE FAILURE MILEAGE WAS 66,643 AND THE CURRENT MILEAGE WAS 75,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH HE HEARD A LOUD SOUND IN THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A TECHNICIAN CONCLUDED THAT THE FRONT WHEEL BEARINGS FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 99,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE IMPACT MOVED HER BODY TO THE RIGHT AND THE SEATBELT UNFASTENED. AS A RESULT, THE CONTACT STRUCK THE STEERING WHEEL AND FRACTURED HER RIBS AND VERTEBRAE. THE VEHICLE WAS DRIVEN TO AN AUTO BODY SHOP. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE IS 55,000. UPDATED 03-05-09 *BF UPDATED 03/06/09. *JB

THE TRANSMISSION ON MY '04 FORD FREESTAR FAILED. THE DEALER FIXED IT TELLING ME THAT IT WAS THE TORQUE CONVERTER. THE NEXT DAY WHILE TRAVELING ON THE HIGHWAY THE TACHOMETER STARTED TO BOUNCE AROUND 2000 RPMS AND I COULD FEEL SURGES WHERE THE 'TORQUE CONVERTER WAS NOT CONVERTING.' I RETURNED IT TO MY FORD DEALER THIS MORNING AND THEY TOLD ME THERE IS NOTHING WRONG. SO HERE I AM WITH A FAULTY TRANSMISSION AND FORD CLAIMING IT IS ALRIGHT. I WONDER HOW LONG IT WILL GO BEFORE BREAKING DOWN? I HAVE NO CONFIDENCE IN DRIVING IT AT ALL. HOPEFULLY WHEN IT DOES BREAK DOWN THERE IS NO CAR BARRELING DOWN BEHIND ME AS I CRUISE TO A STOP. FORTUNATELY NO DEATHS OR INJURIES, SO FAR. *TR

ON OCTOBER 14TH, 2008 AS MY WIFE AND 4 YR OLD WERE TRAVELING IN I-90 OUTSIDE OF CLEVELAND, THE 2004 FORD FREESTAR SHE WAS DRIVING BEGAN TO SLOW ALTHOUGH THE ENGINE BEGAN TO REV HIGHER. THE CAR EVENTUALLY STOPPED IN THE CENTER LANE OF I-90 AND LUCKILY A PASSERBY STOPPED TO HELP GET THE VEHICLE OFF THE ROAD. MY WIFE AND 4 YR OLD WALKED TO MY PLACE OF EMPLOYMENT AND THEN TOOK MY CAR HOME. I HAD THE 2004 FREESTAR TOWED TO JOHN LANCE FORD WHERE IT WAS DIAGNOSED AS HAVING A FAILED OIL PUMP IN THE TRANSMISSION WHICH CAUSED THE FAILURE OF A DRIVE SHAFT AND THE BURNING UP OF ESSENTIAL GEARS. THE COST OF THE REPAIR WAS $1,600.00. *TR

LAST WEEK, IN ORDER TO PREPARE FOR A TRIP AWAY I HAD MY 2004 FORD FREESTAR SERVICED AND GOT NEW TIRES, ETC., AND THEN THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS AND SPENT $1,000.00 ON PARTS AND LABOR (INCLUDING THE TIRES). HE SHOWED ME THE ROTORS AND EXPLAINED HOW BAD OF SHAPE THEY WERE IN, THERE WERE DEEP GROOVES IN THEM. AT LEAST FEELING CONFIDENT THAT ALL THIS WORK WAS COMPLETED AND I WAS READY FOR MY TRIP, OFF I WENT. THEN ALL OF A SUDDEN DRIVING AT 70 MPH ON THE PA TURNPIKE I REALIZED THE POWER HAD GONE FROM THE GAS PEDAL AND THE VAN WOULD NOT GO FORWARD. I QUICKLY PULLED TO THE SIDE AND TURNED VEHICLE OFF, THEN TRIED AGAIN, IT WOULD NOT GO IN DRIVE OR REVERSE OR ANY LOWER GEAR. MY VAN IS NOW IN THE TRANSMISSION SHOP AND THE MECHANIC HAS JUST INFORMED ME THAT THE TORQUE CONVERTER IS TOTALLY SHOT AND HE EXPLAINED TO ME THAT THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES AND NOW I HAVE TO SPEND ANOTHER $1,000.00 OR MORE TO HAVE THIS PROBLEM FIXED. SO WITHIN ONE WEEK, I HAVE NOW SPENT $2,000.00 ON THIS VEHICLE. IF IT WAS AN OLD PIECE OF JUNK I WOULD HAVE JUST BOUGHT A NEW VEHICLE. BUT IT'S ONLY FOUR YEARS OLD. THIS IS TOTALLY UNACCEPTABLE AND I WILL NEVER BUY A FORD AGAIN. *TR

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR SE DOWN A COUNTRY ROAD YESTERDAY. WITHOUT WARNING, THE VEHICLE SLOWED TO A STOP AND WOULD NOT MOVE FORWARD OR REVERSE. THIS IS THE FIRST TIME WE HAVE HAD THIS TROUBLE WITH THE FREESTAR. UPON HAVING THE VEHICLE TOWED TO A MECHANIC, IT WAS LEARNED THAT THE TRANSMISSION HAD GONE OUT. THE VEHICLE HAS 107,000 MILES ON IT AND GAVE NO WARNING SIGNS TO INDICATE TROUBLE. WE HAVEN'T HAD THE VEHICLE FIXED YET AS IT'S GOING TO COST BETWEEN 1800.00-3000.00 PLUS. DEPENDING ON IF WE HAVE THE TRANSMISSION REBUILT OR PURCHASE A USED OR NEW ONE. THIS IS MONEY WE REALLY CAN'T AFFORD RIGHT NOW. WHILE I WAS LOOKING AT A FORUM, I FOUND THIS WAS A VERY COMMON ISSUE WITH THE 2004 FORD FREESTAR TRANSMISSIONS. YET, FORD HAS NOT ISSUED A RECALL. NOW, I"M STUCK WITH A VAN THAT DOES NOT RUN AND A LOT OF PAYMENTS STILL OWED ON IT. I HOPE SOMETHING CAN BE DONE ABOUT FORD AND THESE FREESTAR'S. *TR

THE TRANSMISSION ON MY CAR WENT OUT AT 75000 MILES. I HAD A 100,000 WARRANTY SO I HAD IT TOWED TO THE DEALER. MY WARRANTY COMPANY WOULD NOT PAY FOR THE REPAIRS SINCE I COULD NOT LOCATED MY 30K SERVICE ON THE TRANSMISSION. I HAD JUST MOVED AND SINCE MY PAPERS WHERE NOT AVAILABLE TO ME I TRIED TO CONTACT THE DEALER WHERE I HAD SERVICE. I COULD NOT GET THE PAPERWORK FROM THEM SINCE THEY HAD GONE OUT OF BUSINESS. I TRIED TO LOCATED MY SERVICE ONLINE AND IN THE PROCESS CAME ACROSS HUNDREDS OF COMPLAINTS OF THE SAME MAKE AND MODEL TRANSMISSIONS. THE PROBLEMS ALL SEEM TO COME FROM THE TORQUE CONVERTER. THESE COMPLAINTS HAVE BEEN FILED WITH THE NHTSA. FORD HAS EVEN ADMITTED TO THE PROBLEM AND HAS PAID MANY OF THE COMPLAINTS. WHEN I CALL AND ASKED TO HAVE MY COVERED THEY JUST KEPT REPEATING THAT THEY DID NOT COVER ANY OUT OF WARRANTY WORK. AS LATE AS SEPT 22 2008 THEY HAD JUST PAID A 1600 CLAIM ON A CAR THAT HAD 90K ON IT WITH NO WARRANTY. 1).WHY IS THERE NO RECALL AFTER ALL THE HUNDREDS OF COMPLAINTS SOME RISKING INJURY. 2).WHY ARE THEY ALLOWED TO PAY SOME AND NOT OTHERS DEPENDING ON SOMEONE'S WHIM. I CALL THE DEALER BACK AND EVEN HE ADMITTED TO ME THAT IF I WOULD HAVE BROUGHT MY CAR IN BEFORE OCT. 1 THAT I WOULD HAVE HAD ALOT BETTER CHANCE OF GETTING SOME HELP. THIS IS CRAZY. I HAD PROBLEMS WITH MY TRANSMISSION AT 10K BUT THEY "CLAIM" THIS IS UNRELATED. HOW CAN THIS BE ALLOWED TO GO ON. YOUR WARRANTY THAT I PAID 1000.00 FOR REST ON A PIECE OF PAPER AND FORD IS ALLOW TO PICK AND CHOOSE WHATEVER THEY WANT TO DO. *TR

EVERY SINGLE TIME GAS IS BEING PUMPED INTO THE CAR THE PUMP STOPS SEVERAL TIMES. IT CAN TAKE UP TO 20 MINUTES TO COMPLETELY FILL THE GAS TANK. NOT ONLY DOES IT JUST STOP, IT FREQUENTLY SPITS GAS BACK OUT. THE GAS, WHICH IS A CHEMICAL, HAS GIVEN AT LEAST 2 PEOPLE CHEMICAL BURNS ON MULTIPLE OCCASIONS. FORD HAS BEEN CONTACTED AND WHILE THIS IS A "KNOWN ISSUE", THEY REFUSE TO REPLACE AND/OR REPAIR UNLESS I PAY FOR IT OUT OF MY POCKET. THIS IS A MANUFACTURING DEFECT, IT HAPPENS OFTEN ENOUGH TO BE A KNOWN ISSUE, IT IS DANGEROUS IN MANY DIFFERENT WAYS AND I BELIEVE THAT THIS SHOULD MOST DEFINITELY BE A RECALL DUE TO THE CHEMICAL BURNS THAT HAVE ALREADY HAPPENED. ALSO THE POTENTIAL DEVASTATION THAT COULD HAPPEN IF SOMEONE AT A GAS STATION THROWS A STILL BURNING CIGARETTE BUTT DOWN AND IT LANDS IN THE REMAINS OF THE GAS THAT HAS BEEN SPIT BACK OUT AND ONTO THE GROUND. ALTHOUGH NO SMOKING SIGNS ARE POSTED, I HAVE SEEN HUNDREDS OF PEOPLE STILL SMOKING WHILE PUMPING GAS. *TR

TRANSMISSION FAILURE 2004 FORD FREESTAR. *TR

FORD FREESTAR 2004, 50K MILES ON IT. JUST STOPPED IN THE MIDDLE OF THE ROAD. TOWED TO DEALERSHIP. DIAGNOSTIC SUGGESTED FAILURE OF THE TORQUE CONVERTER. *TR

MY VAN STARTED ACTING UP AT ABOUT 60,000 MILES. THE TRANSMISSION SKIPS HEAVILY WHEN DRIVING AND NO ONE CAN FIGURE IT OUT. I'LL BE DRIVING AND ALL OF A SUDDEN IS LIKE JUMPS OR STUTTERS ITS CRAZY. *TR

MY FAMILY AND I WERE STOPPED AT A STOP SIGN IN OUR 2004 FORD FREESTAR. WE TURNED LEFT AND ALMOST AT THE SAME INSTANT THE CAR'S ENGINE STARTED A REVVING NOISE AND (LUCKY FOR US) OUT OF THE INTERSECTION THE CAR WOULDN'T GO. WE WERE ALMOST SMASHED BY A TRUCK TURNING THE SAME CORNER. WE HAD THE CAR TOWED TO OUR FORD DEALERSHIP. I WAS DOING RESEARCH ON FORD FREESTARS AND FOUND THEY HAD TORQUE CONVERTER PROBLEMS. I CALLED THE DEALERSHIP BACK AND THEY COULDN'T GIVE ME ANY UPDATES. AT THIS TIME I TOLD THEM OF MY RESEARCH AND TOLD THEM IT'S PROBABLE THE TORQUE CONVERT. THEY CALLED BACK THE NEXT DAY AND CONFIRMED IT'S THE TORQUE CONVERTER. CALLED FORD CUSTOMER SERVICE AND THEY TOLD US IT'S NOT ON RECALL BECAUSE 'THERE HASN'T BEEN ENOUGH ACCIDENTS OR DEATHS." THERE WERE ALMOST 4 A WEEK AGO IN IL, LUCKY FOR MY FAMILY AND I THE TRUCK TURNING STOPPED IN TIME. *TR

OUR 2004 FORD FREESTAR VAN HAD A TIRE VALVE FAILURE. UPON REPAIR OF THE TIRE, I REQUESTED THE VALVE THAT FAILED TO CHECK FOR THE NUMBERS LISTED ON A WEBSITE NOTIFYING CONSUMERS OF POSSIBLE FAULTY VALVES. I DISCOVERED THAT THE VALVE WAS ONE OF THE NUMBERS, DILL TR413, LISTED AS BEING FAULTY. *TR

WIFE WAS DRIVING DOWN THE ROAD, AND THE VAN QUIT PULLING. LIKE IT WAS PUT INTO NEUTRAL. SHE COASTED TO THE RAILROAD CROSSING BY OUR HOUSE, AND WAS STOPPED BY THE SIGNAL GOING DOWN. THERE THE VAN SAT TILL THE TOW TRUCK CAME. *TR

I WAS DRIVING MY 2004 FORD FREESTAR ON I-44 WHEN IT SUDDENLY APPEARED TO BE IN NEUTRAL AND WOULD NOT GO FORWARD OR BACKWARD. A WRECKER WAS CALLED AND THE TRANSMISSION WAS RUINED AND HAS TO BE REPLACED. WE WERE LUCKY TO NOT HAVE BEEN INVOLVED IN AN ACCIDENT. THE MECHANIC SAID THAT WITH ONLY 65000 MILES ON THE VAN HE COULDN'T FIND A REASON WHY IT STOPPED. THE TORQUE CONVERTER WAS STRIPPED AND TRANSMISSION HAD TO BE REPLACED. WE HAVE OWNED FORDS BEFORE AND NEVER HAD THIS TYPE OF PROBLEM. I HAVE READ THAT THIS HAS HAPPENED TO MANY PEOPLE ON MYRIDE.COM. ARE THERE ANY RECALLS. WE WERE IN A VERY SMALL TOWN AND WERE LUCKY TO FIND A TRANSMISSION MECHANIC. I HAVE NOT CONTACTED FORD SINCE I GOT HOME. WE HAD TO RENT A CAR TO GET TO OKC FROM MISSOURI. *TR

THE FRONT OF THE VEHICLE HAS MADE AN INTERMITTENT HIGH-PITCHED WHISTLING SOUND SINCE IT WAS PURCHASED AT 13,000 MILES. AS IT WAS SO INTERMITTENT, I THOUGHT IT WAS SOME UNUSUAL WIND NOISE. I RECENTLY LEARNED (NOW VEHICLE HAS 60,000 MILES) THAT THERE IS A TECHNICAL SERVICE BULLETIN (17892) THAT ADDRESSES THE PROBLEM EXACTLY, SPECIFYING DEFECTIVE WHEEL BEARINGS. I CONTACTED THE DEALER, AND WAS TOLD THAT THE "WHEEL BEARINGS COULD EVENTUALLY LOCK UP" BECAUSE OF THIS PROBLEM, BUT THAT FORD WOULD NOT REPAIR IT AS IT IS OUTSIDE OF THE WARRANTY PERIOD (36,000 MILES). IS THIS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY A RECALL? *TR

THE ELECTRICAL HAS BEEN WIGGY EVER SINCE --JUST AFTER THE FACTORY WARRANTY RAN OUT. THIS INCLUDES: BACK-UP SAFETY SENSORS STOPPED WORKING, HEATED DRIVERS SEAT STOPPED WORKING(PASSENGER STILL WORKS), THE STEREO SYSTEM DOESN'T HAVE ALL OF IT'S FUNCTIONS, PASSENGER AIRBAG LIGHT IS ON, VAN VERY NOISY WHEN BACKING UP--WE CALL IT THE MOOSE. HAD TO REPLACE TRANSMISSION AND THEN WE GET RE-CALL NOTICE! AND, IT STILL DOESN'T FEEL 100% STILL WAITING FOR A REFUND(?) BRAKES ARE SQUISHY--EVEN AFTER REPLACEMENT OF FRONT END EVERYTHING! SIDE ELECTRIC DOORS WILL SOMETIMES OPEN AND CLOSE SEVERAL TIMES UNTIL WE JUST HAVE TO MANUALLY FORCE THEM TO STAY CLOSED. *TR

OUR FAMILY WAS DRIVING IN OUR CAR WHEN ALL OF A SUDDEN THE CAR WENT INTO "NEUTRAL" NO ADVANCE WARNING OR PROBLEMS. THANK THE LORD WE WERE ABLE TO COAST OFF OF THE ROAD WITHOUT INCIDENT AND HAD TO HAVE OUR CAR TOWED TO A TRANSMISSION SPECIALIST. *TR

MY WIFE AND SIX CHILDREN WERE TRAVELING EAST ON I-90 NEARING THE RT. 615 EXIT FOR MENTOR, OHIO WHEN OUR 2004 FORD FREESTAR SUFFERED AN IMMEDIATE AND COMPLETE LOSS OF THE DRIVE TRAIN FUNCTION. FORTUNATELY SHE WAS ABLE TO COAST TO THE SHOULDER WHERE SHE CALLED FOR A TOWTRUCK AND HAD THE VAN DELIVERED TO THE FIRESTONE AUTO CARE CENTER IN MENTOR, OHIO. IT WAS DETERMINED THAT THE VAN, WHICH HAD NO HISTORY OF DRIVE TRAIN PROBLEMS, HAD SHEARED OFF AND DESTROYED ITS DRIVE COMPONENTS AFTER THE TORQUE CONVERTER. FIRESTONE DID THE REPAIRS IN A TIMELY AND SATISFACTORY MANNER. THE TOTAL BILL THRU FIRESTONE INCLUDING THE TOW, TROUBLESHOOTING, PARTS AND REPAIRS WAS 2,867.08. THE OLD PARTS ARE NOT AVAILABLE. *TR

MY HUSBAND AND I ALONG WITH OUR 3 CHILDREN WERE DRIVING HOME FROM VACATION. THE WHOLE RIDE WENT VERY SMOOTHLY NO PROBLEMS NO WARNING LIGHTS NOTHING. WE WERE STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN MY HUSBAND STARTED GOING ALL OF A SUDDEN THE ENGINE STARTED TO REV AND OUR VAN WOULD NOT MOVE. IT WAS LIKE IT WAS STUCK IN NEUTRAL. MY HUSBAND GOT OUT AND PUSHED THE VAN TO THE SIDE OF THE ROAD AND CALLED FOR ASSISTANCE. WHEN THEY GOT THERE THEY CHECKED THE TRANSMISSION FLUID AND IT ALL WAS GOOD. WE HAVE TO VAN TOWED TO OUR HOUSE AND THERE IT NOW SITS. I AM COMPLETELY AMAZED ON HOW A VITAL PART OF MY VAN CAN JUST STOP WORKING WITH NO WARNING NOTHING. *TR

MY TRANSMISSION WENT OUT ON MY VAN WITHOUT WARNING OR NOTICE AND I HAD TO FIGHT TRAFFIC REALLY BUSY TRAFFIC WITH MY KIDS AND GRANDKIDS IN THE CAR AROUND 1:30 AM. THIS SHOULDN'T HAVE HAPPENED AND IT DID. WHY NO WARNING AND WHY ALL OF A SUDDEN DID IT QUIT. THIS IS A RECALL PROBLEM AND NEEDS TO BE RECALLED SO THIS CAN BE FIXED SO I CAN FIND A JOB. THIS CAUSED LOTS OF GRIEF AND PROBLEMS AND NOW I AM OUT A CAR AND IT COSTS OVER $3000 TO FIX IT. WHAT CAN BE DONE TO FIX THIS? PLEASE RECALL THIS SO OTHERS LIKE ME CAN BET THERE VAN FIXED... THANK YOU *TR

I WAS DRIVING MY 2004 FORD FREESTAR ON INTERSTATE 95 IN VIRGINIA WHEN THE AUTOMATIC TRANSMISSION CUT OUT. I WAS DRIVING AT 65 MPH AND WAS LUCKY TO GET OFF THE ROAD. I BOUGHT THE VAN USED FROM A FORD DEALER LAST YEAR. IT ONLY HAS 40,000 MILES ON IT. *TR

I HAVE A 2004 FORD FREE STAR WITH ONLY 67K MILES ON IT. MY TRANSMISSION SLID OUT OF GEAR ON A BACK COUNTRY ROAD WITH MY 3 YEAR OLD SON. MY MECHANIC SAID THIS WAS KNOWN ISSUE WITH FORD VEHICLES. FROM WHAT I READ ON LINE THERE ARE MULTIPLE OWNERS OF THIS SAME KIND OF VEHICLE WHERE THE TRANSMISSION IS FAILING AT THIS AMOUNT OF MILES OR LESS. FORD IS DOING NOTHING ABOUT IT. THEY SAY THERE ARE NO RECALLS ON THIS VIN # I CAN'T BELIEVE THEY WONT RECALL THE TRANSMISSION AND HAVE FIXED. THEY KNOW THERE IS A ISSUE WITH THEM. I READ OVER 20 DIFFERENT BLOGS ON FORD AND THERE TRANSMISSIONS FAILING. *TR

VERY DANGEROUS. I WAS DRIVING HOME WITH MY KIDS AND MY GRANDKIDS IN THE CAR AND ALL OF A SUDDEN WITH NO WARNING, NO LIGHTS, NO NOTHING, THE CAR RECS INTO HIGH RPM'S AND THEN ALL OF A SUDDEN JUST COASTING HOPING TO NOT CRASH THE VEHICLE. NO POWER, WOW WHAT A MESS. I HAVE READ ALL OF THE FORUMS ON THIS, FORD OR THE NHTSA DOING ANYTHING ON THIS, THESE CARS ARE SUPPOSE TO BE SAFE AND WHEN THINGS GO WRONG WITH THEM YOU ATLEAST GET A WARNING OF SOME KIND WITH LIGHTS. THIS REALLY NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT OR KILLED IN THIS MATTER. I MYSELF WAS LUCKY IT DIED AT THE TOP OF THE HILL SO I COASTED TO MY CLOSEST SPOT OFF THE HIGHWAY SO THERE WAS NOT AN ISSUE WITH CARRYING BABIES ON THE HIGHWAY? FORD SHOULD ADDRESS THIS PROBLEM IMMEDIATELY. THIS IS SUPPOSE TO BE A FAMILY VEHICLE NOT A DEADLY DRIVE. PLEASE TAKE CARE OF THIS IMMEDIATELY SO THIS DOES NOT HAPPEN TO OTHERS. *TR

I WAS DRIVING DOWN THE ROAD AND WITH NO WARNING OR LIGHTS THE RPM'S JUST WENT NUTS AND THEN THE CAR HAD NO POWER WHEN USING GAS, THE CAR WAS STILL RUNNING BUT DID NOT MOVE, WAS STUCK IN THE MIDDLE OF TRAFFIC WITH CHILDREN IN THE CAR. I WAS TOLD THESE CARS DO THIS WITH NO WARNING AND THIS IS JUST NOT FAIR AND SAFE. SO I WAS TOLD TO REPORT THIS TO YOU WITH THESE PROBLEMS, NOW I HAVE A BIG BILL ON MY HANDS, WHAT REALLY UPSETS ME IS THAT I COU LD HAVE WRECKED, THE WARNING LIGHTS SHOULD HAVE ATLEAST CAME ON AND SOME SORT OF NOISE IN THE TRANNY SHOULD HAVE BEEN THERE. BUT NO NOTHING. I HAVE NOT HAD IT REPLACED YET BUT I STILL WAS TOLD TO TELL YOU ABOUT THIS ISSUE WITH MY VAN. *TR

IN ADDITION TO THE COMPLAINT SUBMITTED EARLIER TODAY. I WAS CONTACTED BY THE SERVICE REPAIR DEPT AT OUR FORD DEALERSHIP AND WAS TOLD THAT WE ARE IN NEED OF BRAKES. THIS WILL BE THE SECOND TIME THAT THEY WILL HAVE BEEN REPLACED AND ADJUSTED. THEY TACKED ON AN ADDITIONALLY $540 MIN. AND THE VEHICLE WILL NOT BE FINISHED UNTIL POSSIBLY TOMORROW MORNING. THEY HAVE HAD THE VEHICLE SINCE EARLY MONDAY MORNING. WE ARE SO VERY DISAPPOINTED WITH THE OVERALL FUNCTION AND RELIABILITY OF THIS VEHICLE. THANKFULLY, WHEN WE WERE DRIVING IT, IT WAS NOT FULL OF CHILDREN. *TR

WHILE DRIVING ON STRAIGHT AND LEVEL HIGHWAY AT @ 50 MPH EXPERIENCED SUDDEN TRANSMISSION FAILURE IN 2004 FORD FREESTAR; BASIC SYMPTOM WAS SENSE THAT TRANSMISSION WAS SUDDENLY SHIFTED INTO NEUTRAL. AFTER PULLING OFF HIGHWAY AND COMING TO FULL STOP WAS UNABLE TO GET TRANSMISSION TO RESPOND IN ANY GEAR SETTING. WAS REQUIRED TO CALL A TOW TRUCK; REPAIR REQUIRED FULL TRANSMISSION REPLACEMENT. *TR

I WAS DRIVING DOWN THE ROAD WHEN THE TRANSMISSION STARTED TO SLIP. I CONTINUED TO MY HOME (LESS THAN 1 MILE AWAY) WHERE I THEN CHECKED THE TRANSMISSION FLUID LEVEL (IT WAS NORMAL) AND LOOKED TO SEE IF THERE WERE ANY LEAKS (NONE). I THEN STARTED THE ENGINE AND IT MADE A CLICKING AND GRINDING NOISE IN PARK. THE NOISE STOPPED AFTER 2-3 SECONDS AND THEN I ATTEMPTED TO BACK OUT OF THE DRIVE. IT SLIPPED AGAIN, AND WHEN I SHIFTED INTO DRIVE, I THERE WAS NO RESPONSE EXCEPT FOR THE INCREASE IN RPM'S. THE VEHICLE IS CURRENTLY AT THE LOCAL FORD DEALER TO ASSES THE REPAIR BILL. *TR

AFTER REPLACING ALL BRAKES AND HARDWARE MY FREESTAR DEVELOPED TRANNY SHUDDER. UPON INVESTIGATING ON THE INTERNET,I FOUND IT IS A PERSISTENT PROBLEM WITH FREESTARS. IT IS EXPENSIVE TO FIX. WITHOUT LOOKING MY LOCAL FORD DEALER SAID IT WAS THE TRANNY OR TORQUE CONVERTOR. THIS SHOWS THAT FORD IS AWARE OF THE PROBLEM AND SHOULD HELP CONSUMERS COVER THE COST. THEY WOULDN'T EVEN TAKE IT AS A TRADE-IN. I STILL OWE $5800 ON IT AND IT'S ALMOST WORTHLESS. *TR

I WAS JUST DRIVING ON THE HIGHWAY AT ABOUT 3 IN THE AFTERNOON 58-60 MPH AND THEN NOTHING. NO TRANSMISSION, TACH WENT UP AND DOWN BUT NO SPEED CHANGE HAD TO GET TOWED NO GEARS FORWARD OR REVERSE. *TR

SERVICED AT THE FORD DEALER-LA MESA LAST 05/27/2008. AND ON 07/05/2008 THE TRANSMISSION BROKE DOWN AND REPLACED AT THE FORD DEALER-PASADENA. WENT BACK TO LA MESA TO COMPLAIN & SAID WHATEVER VISIBLE WAS PERFORMED ON THE MULTI POINT INSPECTION ONLY. AND THEY CAN'T TELL WHAT'S INSIDE THE TRANSMISSION. *TR

I AM WRITING ABOUT THE PROBLEM WITH THE 2004 FORD FREESTAR TRANSMISSION. ON 6/28/08 WITH ONLY 84,000 MILE ON THE WAY HOME FROM TN WITH NO WARNING I LOSE MY TRANSMISSION ON A BUSY HIGHWAY. THANK GOD I WE WERE ABLE TO GET OVER TO THE SHOULDER. I HAVE READ MANY COMETS LEFT ON THE INTERNET ON OTHER WEBSITES ABOUT THE SAME ISSUE. I CAN NOT BELIEVE FORD IS NOT DOING ANYTHING ABOUT THIS OR IS ANYONE ELSE. THERE IS NO REASON THAT A VEH THAT IS PROPERLY MAINTENANCE SHOULD HAVE PROBLEMS LIKE THIS WITH SUCH LOW MILEAGE. HOPE SOMETHING IS DONE SOON ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED. AS OF RIGHT NOW I AM UNABLE TO GET IT FIXED SO AS FOR NOW WE HAVE TO TRY TO FIGURE OUT HOW TO GET AROUND IN A 3 SEATER TRUCK WITH 5 MEMBERS IN A HOUSEHOLD. *TR

I WAS DRIVING DOWN THE STREET WITH 5 CHILDREN AND MY MOTHER IN THE VAN, AND THE TORQUE CONVERTER WENT OUT AND THE CAR WENT INTO NEUTRAL AND WOULDN'T RESPOND TO GEAR CHANGES. LUCKILY, WE WERE GOING DOWNHILL AND WERE ABLE TO COAST INTO AN APARTMENT COMPLEX TO AVOID AN ACCIDENT. WE WERE, HOWEVER, BLOCKING THE ENTRANCE TO COMPLEX AND HAD TO WAIT THERE FOR A TOW. IT WAS HORRIBLE. FORD SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT WITH THE CAR. IT IS OBVIOUSLY SOMETHING THAT IS DEFECTIVE WITH THE CAR. *TR

THE TORQUE CONVERTER WENT OUT WHEN WE WERE DRIVING DOWN THE INTERSTATE IN JUNE 2008. WE HAD THE TORQUE CONVERTER REPLACED, NOT UNDER WARRANTY, ONLY TO HAVE THE SAME THING HAPPEN AGAIN IN JUNE 2009. AGAIN WE HAD THE TORQUE CONVERTER REPLACED, NO LONGER UNDER WARRANTY. IN SEPT 2010 THE CHECK TRANSAXEL LIGHT CAME ON. AFTER TAKING IT TO THE FORD DEALERSHIP WE HAVE BEEN TOLD THAT IT IS THE TORQUE CONVERTER AGAIN & THEY CAN'T EXPLAIN WHY THIS KEEPS HAPPENING (3RD TIME IN 26 MONTHS). THEIR SUGGESTION WAS TO REPLACE THE TRANSMISSION! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN ATTEMPTING TO DRIVE, HE COLD NOT SHIFT THE VEHICLE INTO ANY OF THE GEARS. PRIOR TO THE FAILURE HE HEARD A VERY PECULIAR NOISE. THE DEALER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED HE WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.

WHILE DRIVING ON THE HIGHWAY, MY 2004 FORD FREESTAR LOST ALL DRIVE POWER AND I HAD TO DRIFT OVER TO THE BREAKDOWN LANE. UPON INSPECTION MY MECHANIC DISCOVERED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I HAD THE TORQUE CONVERTER REPLACED WITH FACTORY ORIGINAL PARTS FOR $800.00. THAT WAS IN 2008. *TR

MY 2004 FREESTAR, GAVE NO WARNING..THE TRANSMISSION SLIPPED INTO LOW GEAR AND THEN IT WAS DONE. I CALLED FORD MOTOR CO, FOUND OUT BECAUSE I CHOSE TO HAVE IT REPAIRED AT A PRIVATE / NON FORD DEALER THEY WOULDN'T EVEN BEGIN TO ASSIST ME. I HAVE APPROX 46,000 ON THE VEHICLE. BOTH THE REPAIR FACILITY AND THE TOW TRUCK DRIVER INFORMED US THIS WAS A COMMON PROBLEM WITH THESE TRANSMISSIONS. AND AFTER RESEARCHING ONLINE I SOON DISCOVERED THEY COULDN'T BE ANY MORE RIGHT. NOW ITS COST ME $2500 TO HAVE IT REBUILT. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH UPHILL, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE DID NOT MOVE. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE MANUFACTURER WANTED HER TO HAVE THE VEHICLE TOWED TO A DEALER AN HOUR AWAY, BUT THE CONTACT REFUSED BECAUSE IT WOULD COST NEARLY $300 IN TOWING COSTS. THE MANUFACTURER ALSO STATED THAT SHE SHOULD HAVE PURCHASED AN EXTENDED WARRANTY ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION REPAIR WOULD COST APPROXIMATELY $3,000. SHE STATED THAT THE VEHICLE UNDERWENT REGULAR OIL CHANGES AND MAINTENANCE; THEREFORE, SHE COULD NOT UNDERSTAND WHY THE FAILURE OCCURRED SO SUDDENLY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,000.

I HAVE A 2004 FORD FREESTAR AND THIS SUMMER MY AIR CONDITIONER STOPPED WORKING. I CALLED FORD MOTOR COMPANY AND TOLD THEM THAT I HAD THE CAR FOR LESS THAN 3 YEARS AND NEEDED THEIR ASSISTANCE IN ORDER TO GET MY CAR REPAIRED. THEY DECLINED TO GIVE ME ANY ASSISTANCE. *TR

2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB

AUTOMATIC TRANSMISSION DIED WITHOUT WARNING. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. USUALLY WHEN THE VEHICLE STALLS, IT TAKES APPROXIMATELY 15- 30 MINUTES TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS, BUT THEY FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 57,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE DEALER TOOK THE VEHICLE TO BE INSPECTED AND PASSED. THE VERY NEXT DAY, WHILE DRIVING 20 MPH, THE VEHICLE FAILED AT 73,941 MILES. THE CONTACT TOOK THE VEHICLE TO A TIRE AND AUTO GARAGE FOR INSPECTION, IN WHICH THE VEHICLE DID NOT PASS DUE TO THE FAILURE WITH THE ROTORS. THE TECHNICIAN STATED THAT THE STAMP THAT IS ON THE ROTORS INDICATED THAT IT WAS SHAVED BELOW THE MINIMUM TOLERANCE, AND IS NOW A SAFETY ISSUE. THE DEALER ATTEMPTED TO REPAIR THE ROTORS, BUT SHAVED THEM TOO LOW WITHOUT REPLACING THEM WITH NEW ROTORS. THE DEALER WILL NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 73,941.