2004 Ford Freestar Complaint Log

ON MAY 20 2008 WHILE DRIVING A 2004 FORD FREESTAR ON VACATION. WITH 2 OTHER ADULTS AND 3 DOGS IN THE MINIVAN THE TRANSMISSION WITH ONLY ABOUT 40,000 MILES WITHOUT WARNING QUIT. THE ENGINE ACCELERATED BUT NOTHING WAS HAPPENING. AT 73MPH IN THE LEFT LANE ALLOT OF TRAFFIC THE TRANSMISSION OF THE VEHICLE FAILED WITHOUT ANY WARNING. I WAS ABLE TO SAFELY ROLL ONTO THE LEFT SHOULDER OF THE I-23 EXPRESSWAY. BUT WHILE SITTING WAITING FOR HELP TO ARRIVE I SURE THOUGHT OF MANY SITUATIONS THAT THE OUTCOME COULD HAVE BEEN ALOT DIFFERENT. WHAT IF WE HAD BEEN ON A BRIDGE OVERPASS AND NOWHERE TO PULLOVER TO? THE VEHICLE HAS BEEN TOWED TO A TRANSMISSION REPAIR SHOP AND THAT IS ALL SO FAR. BUT LOOKING AT OTHER WED SITES ABOUT THE FORD FREESTAR MINIVAN, IT LOOKS LIKE I AM NOT THE ONLY ONE TO HAVE A FAIRLY LOW MILEAGE TRANSMISSION TO JUST SUDDENLY QUIT. *TR

FAILURE OF CAM SENSOR, THEN COMPLETE FAILURE OF TRANSMISSION 2 WEEKS LATER. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED YET THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DEPRESSED THE ACCELERATOR WITH EXTREME FORCE. THE VEHICLE BEGAN TO JERK FORWARD ABNORMALLY BEFORE ENGAGING INTO GEAR AND ACCELERATING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT NO OTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED TWICE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 105,000.

MY 2004 FREESTAR TRANSMISSION FAILURE HAD ABOUT 39,000 OR 41,000 MILES ON VEHICLE HAD JUST GOTTEN INTO PASSING LANE ON HIGHWAY TO PASS TRUCK,WHEN WITHOUT AND WARNING THE TRANS JUST QUIT NO POWER TO WHEELS AT ALL, LUCKILY I WAS ABLE TO COAST INTO THE MEDIAN OF ROAD BETWEEN DIVIDED HIGHWAYS. I WANT TO REPORT BECAUSE LIKE HUNDREDS OF OTHERS I MADE NO REPORTS BECAUSE VEHICLE WAS JUST OVER THE 36,000 MILE WARRANTY SO I HAD TO JUST PAY THE BILL AND HAVE VEHICLE FIXED THERE WERE NO RECALLS ACCORDING TO REPAIR SHOP. *TR

DRIVING ON A BUSY HIGHWAY(RTE 422 -OHIO) IN MODERATE TO HEAVY TRAFFIC. STOPPED FOR A SCHOOL BUS AND THE CARS MADE A POP THEN WOULD NOT GO FORWARD OR REVERSE. HAD TO BE TOWED , TOOK TWO HOURS AND CAUSED SOME TRAFFIC CONGESTION. TRANSMISSION FAILURE. *TR

TRANSMISSION FAILURE. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT WHEEL HUB HAS CRACKED. NHTSA CAMPAIGN ID NUMBER 04V446000 (WHEELS:CAP/COVER/HUB) WAS REFERENCED; HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. WHILE DRIVING THE VEHICLE, IT BEGAN MAKING A HIGH PITCHED NOISE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FRONT PASSENGER SIDE WHEEL WAS PREVIOUSLY REPAIRED, AND CURRENTLY THE FRONT DRIVER SIDE WHEEL HAS FAILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

2004 FORD FREESTAR. CONSUMER STATES VEHICLES DRIVES ROUGH, STATING VEHICLE ACCELERATES AND DECELERATES ON ITS OWN *TGW THE CONSUMER STATED THE VEHICLE WOULD SLOW DOWN AND THEN SPEED UP WITH RAPID JERKING. THE CONSUMER HAD THE EGR REPLACED AT A COST OF $289.97. ALSO, THE AIR CONDITIONER COMPRESSOR, IGNITION COIL AND MAIN COMPUTER HAD TO BE REPLACED. *JB

TRANSMISSION FAILURE AT 47,000 MILES OF USE. VEHICLE WAS SERVICED AT REQUIRED MILEAGE BY DEALER. TRANSMISSION REPAIR SHOP STATES THAT FAILURE MAY BE TORQUE CONVERTER. COST TO CONFIRM WILL BE $350.00. REPAIR WILL BE ADDITIONAL. *TR

I'D LIKE TO ADD MY COMPLAINT TO THE LIST OF UNHAPPY FORD CONSUMERS WHO'VE HAD PROBLEMS WITH THEIR TRANSMISSIONS ON THE FORD FREESTAR MINIVANS. I HAVE A 2004 FORD FREESTAR AND IT HAS A LITTLE OVER 44,000 MILES ON IT. WE WERE GOING DOWN THE HIGHWAY AND SUDDENLY WE HAD NO POWER TO GO ANYWHERE, THE RPM INDICATOR WOULD MOVE UP BUT WE HAD NO POWER, IT BASICALLY DIED. WE HAD NO FORWARD OR REVERSE, WE WERE JUST COASTING WITH NO POWER. LUCKILY WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. TOOK IT TO THE FORD GARAGE AND WAS TOLD IT WAS THE TORQUE CONVERTER THAT WENT OUT. WE HAD IT FIXED AND THANKFULLY IT WAS UNDER WARRANTY YET. I KNOW YOU'VE HAD NUMEROUS COMPLAINTS ABOUT THE FORD FREESTAR VANS...COME ON PEOPLE DO SOMETHING BEFORE SOMEONE GETS HURT. WE HAD NO POWER TO GO ANYWHERE. *TR

MRS. ATTEE WAS STARTING OUR FORD FREESTAR, WHEN SHE HEARD A CLICKING NOISE AND NOTICED WHAT SHE THOUGHT WAS SMOKE COMING FROM THE HOOD. SHE(MRS. ATTEE) THEN OPENED THE HOOD TO FIND A SMALL FLAME COMING FROM THE ENGINE, SHE PROCEED TO CALL THE FIRE DEPARTMENT. WITHIN 5 MINUTES THE VAN 'S ENGINE WAS ENGULFED IN FLAMES. WHEN THE FIRE DEPARTMENT ARRIVED IT WAS TO LATE, THE FIRE HAD ALREADY DONE ITS DAMAGE(TOTALED). *TR

VERY DANGEROUS! BOUGHT A NEW 2004 FORD FREESTAR MINI VAN ON JAN. 22. OF 2005 LEFTOVER . I HAVE 35,000 MILES ON IT. DRIVING HOME WITH MY FAMILY ON THE HEAVILY TRAFFIC LONG ISLAND EXPRESSWAY I 495 AT APPROX 10:30 IN THE EVENING. NO WARNING THE TRANSMISSION DIES. NO POWER AT ALL. I COAST TO THE RIGHT LANE AND WITH NO SHOULDER WHERE I WAS I JUST PRAYED I WOULD NOT GET PLOWED INTO THE REAR WITH MY TWO BOYS AGE 5 AND 10 SLEEPING. THIS WAS EXTREMELY DANGEROUS. AFTER READING THE FORUMS ON THE INTERNET I FIND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. CHECK OUT THIS LINK WHICH IS ONE OF A FEW I HAVE FOUND... HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_77118_1.HTML WHAT RECOURSE DO I HAVE AND WHY ISN'T FORD MADE TO REDESIGN / REPAIR THIS DEFICIENCY IN THEIR DESIGN. SOME FAMILY WILL GET INJURED IF NOT KILLED. THESE VANS WERE DESIGNED FOR FAMILIES WITH YOUNG CHILDREN. VERY DISAPPOINTED AND CONCERNED. *TR

2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING. TOWED TO FORD DEALERSHIP AND NEEDED TORQUE CONVERTER REPLACED BECAUSE OF FAILED SPLINE. INSPECTION OF SPLINE SHOWED IT WAS WORN AWAY YET OTHER GEARS REMAINED IN GOOD SHAPE. REVIEW OF INTERNET COMPLAINTS OF THIS PROBLEM WERE NUMEROUS. SOME OF THE FAILURES WERE WITH CHILDREN IN VEHICLE WHILE DRIVING ON BUSY HIGHWAYS. FORTUNATELY MY TRANSMISSION FAILURE WAS ON A EMPTY COUNTRY ROAD I JUST COASTED TO A STOP ( I WAS ONLY GOING ABOUT 10 MPH AT THE TIME ) WITHOUT INCIDENT. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE MECHANISM FOR THE REAR DOOR HANDLE WAS DEFECTIVE. THE DOOR HANDLE CAME OFF IN HER HAND WHEN SHE WAS OPENING THE LATCH. FORD IS NOT REPAIRING THE FAILURE UNDER WARRANTY, ALTHOUGH THE CONTACT SIGNED UP FOR THE MOST EXPENSIVE COVERAGE. SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE HER THREE YEAR OLD CHILD CAN OPEN THE DOOR. THE PARTS HAVE BEEN ON BACK ORDER FOR TWO MONTHS. THE PARTS FOR THE REPAIR HAVE JUST ARRIVED AT THE DEALER. THE REPAIR WILL COST BETWEEN $500 TO $1,000. THE FAILURE MILEAGE WAS 52,000.

APRIL 2008. DRIVING HOME FROM SISTERS WEDDING IN CANADA TO NORTH CAROLINA. TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION, (97000 MILES). NEW TRANSMISSION INSTALL AT AAMCO IN MANCHESTER, CT. 65000 MILES LATER (NOVEMBER 2011) THAT TRANSMISSION FAILS. HAD IT CHECKED OUT AND WATER WAS GETTING INTO THE TRANSMISSION. NO VISIBLE SIGNS AS TO HOW. *TR

TRAVELING IN A 2004 FORD FREESTAR ON I-69 FROM INDIANAPOLIS TO FT WAYNE AT 65MPH. SPOTTED RAIN SHOWERS IN AREA. ACTIVATE WINDSHIELD WIPERS ON HIGH. DRIVERS SIDE WIPER DETACHES FROM ASSEMBLY AND ENTANGLES WITH PASSENGER SIDE WIPER. EMERGENCY EXIT FROM RIGHT-HAND LANE ONTO SHOULDER LANE. FASTENER NUT FOUND LOOSE ON WIPER ATTACHMENT KNURL. ALIGN WIPER AND TIGHTENED FASTENER FINGER TIGHT. WIPER ASSEMBLY REMAINED ACCEPTABLE CLEAR VISION AT INTERMITTENT CONDITION FOR REMAINDER OF TRAVEL. WIPER ASSEMBLY HAD SEEN ELEVATED SNOW LOAD/REMOVAL 2 DAYS PRIOR TO EVENT. VEHICLE HAS BEEN TAKEN TO FORD DEALERSHIP AND FOUND THAT PASSENGER SIDE WIPER ASSEMBLY ARM ALSO LOOSE. *TR

VEHICLE SUDDENLY WOULD NOT GO FORWARD ON HIGHWAY. VEHICLE WAS TOWED APPROXIMATELY 35 MILES TO AUTO REPAIR SHOP. TRANSMISSION FAILURE WAS DIAGNOSED, SPECIFICALLY TORQUE CONVERTER FAILURE. A REBUILT TRANSMISSION WAS INSTALLED AND VEHICLE NOW RUNS NORMALLY. *TR

THE HAVE BEEN 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR. TRANSMISSION FAILED WITHOUT WARNING IN MARCH 2008, AGAIN IN FEBRUARY 2010. *TR

TL- THE CONTACT OWNS A 2004 FORD FREE START. HE EXPERIENCE TRANSMISSION FAILURE THREE TIMES. ONCE WHILE DRIVING UP HILL AT 15MPH THE GEAR STUCK IN NEUTRAL, ONE A YEAR LATER THE THE GEAR WILL NOT CHANGE INTO DRIVE, OR REVERSE. THE VEHICLE WAS TOWED TO THE GARAGE TWICE. THE DIAGNOSE LOCATED THE TRANSMISSION OIL CONTAMINATED. THE GARAGE REPLACED THE TRANSMISSION FLUID, SOLENOIDS, AND THE GAS PUMP. THE REPAIR CORRECTED THE FAILURE; HOWEVER HE FEELS THAT HE COULD EXPERIENCE THE FAILURE AGAIN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050. LI

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING UPHILL AT SPEEDS OF 15 MPH, THE VEHICLE BECAME STUCK IN NEUTRAL. THE DEALER ADVISED THE FAILURE WAS DUE TO TRANSMISSION FLUID CONTAMINATION. THE TRANSMISSION FLUID SOLENOIDS AND FUEL PUMP WERE REPLACED. THE FAILURE RECURRED WITHIN ONE YEAR AND THE CONTACT WAS UNABLE TO SHIFT THE GEAR SHIFT SELECTOR IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY AGAIN, FOUND TRANSMISSION FLUID CONTAMINATION AND THE EXACT REPAIRS WERE PERFORMED FROM THE PREVIOUS YEAR. THE FAILURE DID NOT PERSIST HOWEVER; THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050.

DRIVING DOWN THE ROAD AND LOST ALL FORWARD MOTION DUE TO NO PULLING POWER. I CAN HEAR THE TRANSMISSION GOING INTO GEAR PUT MY FOOT ON GAS AND THE MOTO REVES BUT THE TRANSMISSION AND THE ENGINE ARE NOT WORKING TOGETHER. *TR

BACKDOOR WON'T UNLOCK AND NOW DOOR WON'T CLOSE OR LOCK. *TR

TRANSMISSION FAILS AND CAR STALLS IN TRAFFIC WITHOUT WARNING, WHICH CREATES A SAFETY HAZARD. THE FORD DEALER SERVICE DEPARTMENT REPLACED THE PCM, WIRING HARNESS, AND MULTIPLE SENSORS, BUT THE PROBLEM CONTINUED. THE CAUSE APPEARS TO BE FLOODING OF PCM, RELATED WIRING, AND ATTACHED SENSORS DUE TO DESIGN DEFECT. FORD TSB EXISTS ON THIS ISSUE. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH, THE ENGINE REVVED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE COASTED TO A STOP. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION FAILED FOR AN UNKNOWN REASON. THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 61,300.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE INSTRUMENTAL PANEL LIGHTING FLASHED. THE VEHICLE SHUT OFF A FEW MINUTES LATER AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT WATER PENETRATED THROUGH THE WINDSHIELD WIPER MOTOR AREA AND CAUSED THE MAIN COMPUTERIZED SYSTEM TO FAIL. THE INSTRUMENT PANEL HAD TO BE REPLACED, THE GAS LINE HAD TO BE BLOWN OUT, AND THE SPARK PLUGS WERE REPLACED. THE INSURANCE COMPANY INVESTIGATION CONCLUDED THAT THE FAILURE WAS DUE TO A PRODUCT DEFECT. THE MANUFACTURER ACKNOWLEDGED RECEIVING THE CONTACT'S WRITTEN COMPLAINT; HOWEVER, THEY WOULD NOT ASSIST WITH THE $1,200 REPAIR COST THAT THE CONTACT HAD TO PAY. THE FAILURE MILEAGE WAS 58,502.

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS QUIT WORKING AFTER 4 MONTHS. BACK PASSENGER DOOR SOMETIMES WON'T OPEN OR UNLOCK AND SOMETIMES IT WON'T CLOSE WHEN YOU TRY TO CLOSE IT. THIS VEHICLE HAS PUT MY FAMILY IN SERIOUS HARM AND WE ALMOST GOT INTO MAJOR ACCIDENT DO TO MOST OF THE ISSUES IE TRANSMISSION STALLED ON INTERSTATE AND HAD NO WARNING AT ALL. WORST VEHICLE OF ALL TIMES. I CAN NOT TRADE IN BECASUE I OWE OVER 11K ON THIS PIECE OF CRAP. FORD NEEDS TO REFUND ME ALL OF MY MONEY AND SUFFERING AS WELL. I HAVE THOUGHT ABOUT SUING THEM FOR DAMAGES AND SELLING THIS CRAP TO US ESPECIALLY WITH 3 SMALL CHILDREN AND HAVING TO TRAVEL TO SEE FAMILY DUE TO HUSBAND BEING A MARINE AND ALWAYS BEING DEPLOYED. ALMOST MISSED SEEING MY GRANDPA FOR THE LAST TIME BEFORE HE DID BACK IN SEPT BECAUSE OF THE TRANSMISSION. THIS VEHICLE NEEDS TO BE OFF OF THE ROADS FOREVER. ALL OF THEM. EVERYONE THAT WE KNOW THAT HAS THESE VEHICLES HAVE THE SAME PROBLEMS AS US.

MY 2004 FORD FREESTAR STOPPED GOING FORWARDS OR BACKWARDS. HAD IT TOWED AND IT NEEDS A NEW TRANSMISSION WITH LESS THAN 30,000 MILES ON IT. *TR

OUR 2004 FORD FREESTAR LIMITED ONLY HAS 48000 MILES ON IT. THIS MORNING WHILE MOVING SLOWLY THROUGH OUR DAUGHTERS SCHOOL PARKING LOT THE VAN LOST ALL POWER AND SHE COASTED INTO A PARKING PLACE. THE GEAR SHIFT SHIFTS INTO ALL GEARS BUT DOESN'T MOVE. WHEN YOU CRANK THE VEHICLE IN PARK IT JUST WHINES AND DOES THE SAME THING NO MATTER WHAT GEAR YOU ARE IN. I HAD THE VAN TOWED TO AN INDEPENDENT GARAGE AND THE MECHANIC SAID THE SPLINES ON THE TORQUE CONVERTER WERE GONE AND DUE TO THE TORQUE CONVERTER FAILING IT HAS ALSO LEAD TO THE TRANSMISSION FAILURE. I AM BEING QUOTED REPAIR PRICES BETWEEN 1800 AND 2200 TO REPAIR IT. THIS VEHICLE IS TOO NEW FOR THIS TYPE OF A PROBLEM ON SO MANY VEHICLES, THE COMPANY SHOULD STEP UP OR THE NHTSA SHOULD REQUIRE THEM TO. *TR

VEHICLE TRANSMISSION WENT ON MY 2004 FORD FREESTAR VAN WITH NO WARNING SIGNS WHILE DRIVING. (CAR ONLY HAD 74,000). I HAVE READ ONLINE AND THERE ARE MANY OTHER OWNERS OF THESE SAME VANS THE SAME PROBLEM WHICH IS EXTREMELY DANGEROUS.. VANS ARE PRIMARILY PURCHASED TO TRANSPORT KIDS AND THIS SHOULD BE A NUMBER ONE REASON FORD SHOULD HAVE A RECALL TO TAKE CARE OF THIS PROBLEM BEFORE ANYONE HAS A DANGEROUS ACCIDENT. *TR

I HAVE A 2004 FORD FREESTAR WHOSE TRANSMISSION FAILED WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHILE MY HUSBAND WAS COMING TO PICK ME UP FROM THE HOSPITAL RIGHT AFTER I HAD A BABY. THE TRANSMISSION WAS TOTALLY GONE AND NEEDED TO BE REPLACED. THERE WERE ONLY 45000 MILES ON THE VEHICLE AT THE TIME. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THERE WERE CARS NEARBY, AND EVEN WORSE IF I WAS IN THE CAR WITH HIM AND OUR NEWBORN WHEN THE TRANSMISSION FAILED, TO BE STRANDED SOMEWHERE WITH A 2 DAY OLD BABY. I CAN'T IMAGINE THE TRANSMISSION FAILING AT 45000 MILES ON A VEHICLE THAT YOU THINK IS RELIABLE. *TR

I HAVE A 2004 FORD FREESTAR THAT HAS 77,938MILES ON IT AND THE TORQUE CONVERTER WENT CAUSING THIRD GEAR TO BURN UP IN THE TRANSMISSION. IT COST ME 1600.00. *TR

TRANSMISSION FAILURE AFTER 59,000 MILES DUE TO STRIPPED SPLIES ON TORQUE CONVERTER. A SEARCH FOR TORQUE CONVERTER STRIPPED SPLINES RETURNS FORD FREESTAR AS THE TOP RESULT. THERE ARE SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT SHOULD BE REVIEW TO SEE IF THERE IS A GENERAL DEFECT WITH THE TORQUE CONVERTERS. IT SEEMS EARLY IN THIS MODEL YEARS LIFE FOR TRANSMISSION FAILURES. *TR

MY 04 FREESTAR JUST STOPPED NO WARNING NOTHING JUST STOP WHILE I WAS DRIVING MY DAUGHTER TO THE DOCTOR MY SON IN LAW HAD TO TAKE OFF WORK AND TOW ME HOME I CANT AFFORD TO HAVE IT FIXED I LIVE ON A DISABILITY AND BARELY MAKE MY BILLS THEN I READ ON THE INTERNET THAT HUNDREDS OF THE SAME VEHICLES ARE DOING THE SAME THING I CAN BET THAT IT IS MY TRANSMISSION AND TORQUE CONVERTER WHEN I CAN GET IT FIXED FORD NEEDS TO MAKE THIS RIGHT. *TR

WITH 51,000 MILES ON MY 2004 FORD FREESTAR THE TRANSMISSION SIMPLY FAILED WHILE TRAVELING 70 MPH ON THE INTERSTATE. VEHICLE BASICALLY SLIPPED INTO NEUTRAL AND COASTED TO A STOP ON THE SHOULDER. GEARS WOULD NO LONGER ENGAGE AND HAD TO BE TOWED TO THE FORD DEALERSHIP. DEALERSHIP BLAMES A FAULTY TORQUE CONVERTER AND WANTS $1,600.00 IN REPAIRS. *TR

SINCE JANUARY 21, 2008 WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR FORD FREESTAR. ON SEVERAL OCCASIONS OUR VEHICLE HAS STOPPED WORKING/STALLED ON MAJOR ROAD WAYS IN PENNSYLVANIA INCLUDING A MAJOR EXPRESSWAY IN THE CITY OF PHILADELPHIA. OUR FAMILY CAR HAS BEEN BACK THE DEALERSHIPS AUTOSHOP FOR OVER 68 DAYS SINCE JANUARY 2008. PRESENTLY WE HAVE BEEN WITHOUT OUR VEHICLE SINCE MAY 13, 2008 WITHOUT A CONTACT FROM THE DEALERSHIP, KEYER MILLER IN COLLEGEVILLE, REGARDING ANY SPECIFIC PROBLEMS WITH OUR CAR. THE DEALERSHIP HAS NOT OFFERED US ANYTHING TO RECONCILE THIS SITUATION. *TR

JUST DRIVING ALONG AND THE TRANSMISSION STOPPED WORKING. WOULD NOT WORK IN ANY GEAR, BUT WOULD GO INTO PARK. NO WARNING LIGHTS OR NOISES. *TR

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR

12/06 FRONT DRIVER-SIDE BRAKE FROZE ON WHILE DRIVING, CAUSING VAN TO WANT TO PULL INTO OTHER LANE. DEALER SAID FAULTY MASTER CYLINDER. ON 1/07 SAME THING HAPPENED ON REAR PASSENGER SIDE AGAIN CAUSING VAN TO PULL. DIFFERENT DEALER SAYS AGAIN A FAULTY MASTER CYLINDER. BOTH INCIDENTS COULD HAVE SERIOUS CONSEQUENCES. IT SEEMS MORE THAN COINCIDENTAL. I FEEL THIS COULD BE A POTENTIAL DESIGN/RECALL PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT WHEEL ASSEMBLY SCREECHED AT A REALLY HIGH PITCH, SIMILAR TO A SCREAMING SOUND. THE ISSUE OCCURRED AT LEAST 50% OF THE TIME WHEN THE VEHICLE WAS DRIVEN AT VARIOUS SPEEDS. THE NOISE STOPPED WHEN THE STEERING WHEEL WAS TURNED, BUT WOULD START AGAIN WHEN THE WHEEL WAS STRAIGHTENED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V446000 (WHEELS:CAP/COVER/HUB). THE CURRENT MILEAGE WAS 100,187 AND FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 08/04/08. *LJ UPDATED 08/06/08

WHILE ACCELERATING AT A STOP LIGHT. I FELT A POP AND THERE WAS NO POWER TO GO FORWARD OR REVERSE. IT WAS LIKE RUNNING IN NEUTRAL. TRIED SHIFTING GEARS BUT IT WOULD NOT MOVE. I DID RESEARCH ABOUT WHAT HAD HAPPENED AND FOUND MANY SIMILAR CASES OF INTERNAL PROBLEMS WITH THE TORQUE CONVERTER AND TRANSMISSION. THERE WHERE NO WARNING SIGNS. NO LIGHTS ON THE DASH COLUMN EVEN AFTER THE PROBLEM OCCURRED. I HAD MY 3 YEAR OLD SON IN THE VEHICLE AND WE WERE VERY LUCKY THAT WE WERE NOT ON THE HIGHWAY WHERE SOMETHING HORRIBLE COULD HAVE HAPPENED. *TR

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! *TR

I'VE BEEN ASKING ABOUT THE WEIRD BRAKE NOISE (GRINDING) EACH TIME I'VE TAKEN MY VEHICLE IN FOR SERVICE AT FORD DEALERSHIPS. I WAS ALWAYS TOLD NOTHING WAS WRONG AND THAT MY PADS WERE FINE. I TOOK CAR TO ANOTHER REPAIR SHOP BECAUSE MY BRAKES WERE OBVIOUSLY SHOT AND THEY SAID THE CALIPERS WERE BAD. THEY ALSO SAID IT SEEMED PREMATURE FOR MY CAR. THE FORD DEALERSHIP SAID THE SAME THING TO ME OVER THE PHONE AND A THIRD REPAIR SHOP SAID THEY SHOULDN'T HAVE BEEN BAD IN THE 2 YEARS THAT I'VE OWNED THE CAR. I'VE SEARCHED THE WEB AND FOUND MANY OTHERS COMPLAINING OF THE SAME PROBLEM. *TR

I HAVE A FORD FREESTAR 2004 & AT 44,000 MILES MY TRANSMISSION NEEDS TO BE REPLACED. I AM NOT GETTING ANYWHERE WITH FORD AND I THINK THIS COULD RESULT IN A FATAL ACCIDENT. I HAVE SEEN A LOT OF OTHER 2004 FREESTARS WITH THE SAME PROBLEM & I THINK FORD SHOULD ADDRESS THIS PROBLEM. *TR

2004 FORD FREESTAR....DRIVING 45 MPH IN VERY HEAVY TRAFFIC...WIFE DRIVING WITH A 5 YEAR OLD, 2 YEAR OLD, AND 6 MONTH OLD....TRANSMISSION JUST DISENGAGED....JUST WENT INTO NON-OPERATIONAL MODE EVEN THOUGH YOU COULD SHIFT FROM R TO D TO 1 TO 2...VAN IS AT REPAIR SHOP AND THEY ARE INDICATING TRANS. FAILURE....IE TORQUE CONVERTER.*CN

2004 FORD FREESTAR MINI-VAN ON 12/31/2008, I WAS DRIVING ABOUT 45 MPH AND THE TRANSMISSION QUIT, RPMS WENT VERY HIGH, SINCE I WAS PRESSING THE GAS PEDAL. OF COURSE IT WAS NEW YEARS EVE, SO IT COULD NOT BE LOOKED AT UNTIL JAN 2, 2008. I ONLY HAD ABOUT 42,000 MILES, SO NOT MUCH PASSED THE WARRANTY. I HAD IT TOWED TO LENAWEE TRANSMISSION IN ADRIAN, MICHIGAN SINCE THAT WERE I WAS OUT OF TOWN VISITING MY MOTHER. IT COSTS $1,200 TO GET THE TORQUE CONVERTER AND PUMP TO THE TRANSMISSION REPLACED. LT MENTIONED THAT IS A KNOWN PROBLEM WITH FORD FREESTAR MINIVANS. NOW GUESS WHAT THE TRANSMISSION IS STARTING TO SLIP AGAIN AND I AM GOING TO GET IT CHECKED ON JAN. 10, 2009. I CANNOT AFFORD ANOTHER TRANSMISSION REPAIR FOR THIS VAN. I HAVE SENT THREE EMAILS TO WHITMAN FORD IN TEMPERANCE, MI REGARDING THIS VAN WHERE I PURCHASED IT AND DID NOT RECEIVE A RESPONSE. THANKS*TR

DRIVING DOWN THE INTERSTATE, CRUISE CONTROL SET AT 74, AND ALL AT ONCE THE ENGINE REVS AND ALL POWER IS LOST . MANAGED TO GET OFF TO THE SIDE. 3 ADULTS AND A 4 YEAR OLD. IT TOOK 2 HOURS FOR A TOW TRUCK TO GET THERE. NOW I FIND OUT THAT THE TRANSMISSION WILL HAVE TO BE REPLACED AND THAT THIS IS A BIG PROBLEM WITH THIS TYPE OF FORD PRODUCTS. *TR

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THEM BECAUSE THE LOCAL DEALER DIDN'T UNDERSTAND WHAT WAS WRONG WITH IT. THEY FIXED IT BY REPLACING THE TORQUE CONVERTER....$1109 LATER. THE FIRST TWO VISITS AMOUNTED TO APPROXIMATELY $400.00 I SHOULD ADD THE FIRST TIME IT STOPPED WORKING, MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING IN A NOT SO HOT PART OF TOWN AND HAD TO PULL INTO A SEEDY AREA. CARS WERE HONKING THEIR HORNS AND YELLING AT MY WIFE TO MOVE. OUR LITTLEST CHILD WAS CRYING AND EXTREMELY UPSET. I WAS ABLE TO GET TO THEM AND WE DROVE THE SPUTTERING VAN HOME WHERE WE HAD IT TOWED. THE SECOND TIME WE WERE LUCKY. MY WIFE WAS IN HER WORK PARKING LOT. THE THIRD TIME WE WERE EVEN LUCKIER...WE WERE HOME. THE FOURTH TIME WE WERE COMING HOME (JUST TO LET YOU KNOW...IT WAS CHRISTMAS) WE HAD THE SAME THINGS HAPPEN..SPUTTERING, JERKING OF THE TRANSMISSION, ENGINE SHUT OFF. ALL TIMES WE HAD TO HAVE THE VAN TOWED. MY WIFE IS TERRIFIED TO DRIVE IT IN FEAR THAT WHEN WE PULL OUT OF OUR DRIVEWAY, SHE AND THE CHILDREN MAY BE HIT AND KILLED. WE LIVE IN BETWEEN TWO HILLS OF A VERY BUSY ROAD. THIS ROAD IS FREQUENTED BY DUMP TRUCKS AND LANDFILL TRUCKS! NOT ONLY HAVE WE SPENT AN EXTREME AMOUNT OF MONEY ON THE VAN, WE READ WERE MANY FAMILIES HAVE EXPERIENCED THE SAME THING. MY WIFE HAD ALWAYS FELT SAFE IN A FORD....NOT ANY MORE. WE NEED HELP FROM WHOEVER CAN HELP US. PLEASE, LET'S STOP FORD BEFORE SOMEONE GETS KILLED. *TR

DRIVING ALONG AT HIGHWAY SPEED WHEN I NOTICED MY TACHOMETER SPIKE UPWARD AND THE ENGINE RACING. I TURNED OFF THE CRUISE CONTROL AND GAVE THE VAN GAS ONLY TO HEAR THE ENGINE RACE AND NO PICK UP IN SPEED. I WAS LUCKY ENOUGH TO BE ABLE TO GET ONTO THE SHOULDER SAFELY. THE FORD DEALER TELLS ME THAT THE "PLANETARY SHAFT" HAS BROKEN OFF INSIDE THE PUMP IN MY TRANSMISSION AND THAT MY REPAIR WILL COST ME ROUGHLY $3000.00. THIS FREE STAR IS ONLY 3 YEARS OLD. WHY IS THIS HAPPENING TO THESE FAIRLY NEW VEHICLES? I HAVE NOTICES OVER 1300 COMPLAINTS ON EDMUNDS NOT TO MENTION THE ONE ON THIS SITE. WHY ISN'T FORD DOING A RECALL. DO THEY NEED THE EXTRA MONEY TO MAKE THEIR STOCK HOLDER HAPPY! *TR

1. THERE WAS NO PRIOR WARNING 2. AFTER NORMAL HIGHWAY DRIVING, I CAME TO A COMPLETE STOP. I ATTEMPTED TO PUT THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT SHIFT. 3. THE MECHANIC SAID IT WAS THE TORQUE CONVERTOR AND THE SHAFT WERE DAMAGED, CAUSING METAL TO ENTIRE THE TRANSMISSION, SCORING IN THE VALVE COMPARTMENT. THE ENTIRE TRANSMISSION AND RADIATOR ARE BEING REPLACED. *TR

VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR