2005 Ford Freestar Complaint Log

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE ABNORMALLY LUNGED FORWARD WHILE SITTING IDLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS. 52,452.00.

2005 FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER FAILURE WHILE DRIVING ON THE HIGHWAY. *TGW THE CONSUMER STATED IT COST $ 2,552.53 TO INSTALL A RE-BUILT TRANSMISSION/TORQUE CONVERTER. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, STATING HE MAY BE ELIGIBLE FOR A REFUND FOR HIS OUT OF POCKET EXPENSES. THE CONSUMER CONTACTED THE DEALER ABOUT THE REFUND AND WAS INFORMED THE MAXIMUM AMOUNT AVAILABLE TO COVER THE REPAIR BILL WAS LESS THAN $ 1,500. RECALL # 12V006000

I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED IT UP ON THE COMPUTER, AND THERE IT WAS. THEY COULD NOT TELL ME MUCH EXCEPT IT COULD GO UOT AT ANY TIME WITH NO NOTICE. THEY ALSO SAID THAT THEY COULD NOT EVEN HELP ME IF IT DID. I WAS ON MY OWN. AND IT DID, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT JUST STOPPED. I COULD HAVE BEEN HIT AND SOMEONE COULD HAVE BEEN HURT OR EVEN KILLED. A NICE MAN HELPED ME GET IT ACROSS 3 LANES OF TRAFFIC, PUSHING BY HAND WHERE I HAD TO HAVE IT TOWED BACK TO KENDALL FORD, I CALLED BRAD, THE MAN IN CHARGE TO LET HIM KNOW IT WAS THERE. TO DATE, JULY 7, 2012 I FINALLY GOT A CALL FROM THEM (HAD TO BUM A RIDE 160 MILES HOME AND HAVE HAD NO CAR SINCE), THEY SAID THE TORK CONVERTER WAS SO SHOT THEY WONDERED HOW I GOT THAT FAR (A LITTLE HELP FROM GOD). THEY ALSO SAID THAT IT WOULD COST BETWEEN 3 AND $4,000 TO REPAIR THE TRANSMISSION. I NEARLY PASSED OUT. FIRST PUT ME IN A CAR THAT COULD HAVE KILLED ME, THEN CHARGE ME MORE THAN THE CAR IS WORTH TO FIX IT. I KNOW FOR A FACT THAT IF THE TORK CONVERTER IS NOT WORKING PROPERLY NEITHER WILL THE TRANSMISSION. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE CONVERTER AND THE TRANSMISSION FOR USING CHEEP PARTS AND PUTTING OUR LIVES IN DANGER. *TR

THE DRIVER SIDE WHEEL WELL IS RUSTING OUT AND THE FRONT MOUNT OF THE THIRD ROW SEAT IS DETACHING FROM THE BODY. *JS

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN JUNE 2012. THE DEALER INFORMED HER THAT SHE HAD TO ORDER THE RECALL PART AND THAT SHE SHOULD RECEIVE NOTIFICATION WHEN THE PART BECAME AVAILABLE. THE CONTACT RECEIVED THE LETTER AND CONTACTED THE DEALER WHO THEN STATED THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT SHE WOULD HAVE TO BE ADDED TO THE WAITING LIST. THE VEHICLE WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS 135,000.

THIS INFORMATION IS A COLLECTION OF INCIDENTS THAT ULTIMATELY FIT TOGETHER. I HAVE NOTICE THAT THE FLOOR BOARD OF MY VAN WAS WET. SINCE I HAVE 3 KIDS I JUST SHRUGGED IT OFF. THIS PAST WEEK I NOTICE THE FLOOR MATS WEREN'T WET ONLY THE CARPET BENEATH IT WAS SOAKED. MY KIDS DON'T SPILL JUST UNDER THE MATS. THE WATER MUST BE ENTERING FROM THE OUTSIDE IN. THE VAN WAS ACTING WEIRD ON AND OFF -NO CHECK ENGINE LIGHT UNTIL IT STARTED HAPPEN MORE FREQUENTLY. JUNE 2012, I GOT THE P1340 CODE THAT THE CAMSHAFT POSITION SENSOR HAD GONE BAD, I REPLACED IT, WENT OUT AGAIN, I WAS TOLD IT COULD HAVE BEEN A FAULTY PART, CHANGED IT AGAIN, WENT OUT AGAIN, DECIDED THIS IS BEYOND ME. I TOOK IT TO THE DEALERSHIP AND THEY "FIXED" THE CAMSHAFT POSITION SENSOR AND ANOTHER PART THAT WAS CAUSING THE CAMSHAFT POSITION SENSOR NOT TO WORK. ($900) IT BROKE AGAIN BECAUSE THE PART THEY PUT IN WAS DEFECTIVE. THEY REPLACED THE DEFECTIVE PART AND THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. AFTER THEY HAD THE CAR FOR 2 WEEKS THEY FOUND ANOTHER SMALL PROBLEM. ($130) I INSISTED AT THE TIME THAT THEY DIDN'T MAKE THE PROPER REPAIRS. THEY ASSURED ME THAT IT ALL STILL NEEDED TO BE DONE. (CAUGHT SOME DOUBLE TALK) I EXPERIENCED A FEW MORE ISSUES WITH THE VAN LOSING POWER. (JULY,SEPTEMBER, OCTOBER -CHECK ENGINE LIGHT DID NOT TURN ON.) I:N DECEMBER THE CAR TURNED OFF AND I WAS ONLY ABLE TO GET ABOUT 25FT PER RESTART AND THE LIGHT CAME ON. I'VE NOTICED OTHER FEATURES NOT WORKING PROPERLY OR WORKING INTERMITTENTLY. (POWER LOCKS, POWER WINDOWS, RADIO, POWER DOORS, KEY REMOTE ...) I HAVE LEARNED THAT OTHER 2005 FREESTAR OWNERS HAVE EXPERIENCED SIMILAR INCIDENTS CAUSED BY WATER LEAKING INTO THE CAR THROUGH THE WINDSHIELD WIPER BLADES AND RUNNING DOWN THE WIRE HARNESS CAUSING MULTIPLE PARTS TO SHORT OUT FROM TIME TO TIME. PLEASE LOOK INTO THIS. I HAVE 3 CHILDREN AND NO MORE MONEY FOR "LET'S TRY THIS REPAIRS". *TR

THE PCM WENT BAD ON OUR VAN. WHEN REPLACED BY FORD WATER WAS REPORTED INSIDE THE PCM NOTING A WATER LEAK SOMEWHERE THAT FINDS ITS WAY TO THE COMPUTER (PCM). WE WERE TOLD TO GET A NEW WINDSHIELD. WE DID AT OUR EXPENSE. ABOUT A MONTH LATER SAME ISSUES WITH CAR. AGAIN PCM WAS BAD. WATER LEAKED INSIDE IT AGAIN. FORD TOLD ME THAT COULD COST UP TO $900.00 TO FIND LEAK AND REPAIR. THROUGH MY OWN INVESTIGATION ONLINE I FOUND SERVICE BULLETIN TSB 06-14-10 STATING THAT DURING REPAIR PROCEDURES OF A PCM INSPECT FOR WATER DAMAGE AND IF PRESENT PERFORM THE FOLLOWING SERVICE PROCEDURE. THE BULLETIN GOES ON TO DESCRIBE IN DETAIL HOW TO FIX WATER LEAK. THIS WAS NOT DONE ON MY VEHICLE RESULTING IN A BRAND NEW BUT NOW USELESS PCM. I WENT ALL THE WAY TO THE TOP AT THIS LOCAL FORD DEALERSHIP AND WAS TREATED POORLY, CONDESCENDINGLY, AND WAS TOLD THAT THE SERVICE BULLETIN DID NOT MEAN ANYTHING. I HAVE A USELESS VAN IN MY DRIVEWAY. *TR

LAST MAY I HAD A PROBLEM WITH MY FORD FREESTAR 2005 WHEN I WAS LEAVING A HIGHWAY, I STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATED, ONLY TO HEAR THE ENGINE ACCELERATING BUT THE CAR STAYING STILL. IN MARCH 2012 I RECEIVED A LETTER FROM FORD COMPANY, WHERE I WAS INFORMED OF A SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006. I VISITED TWO AGENCIES TO REPORT THE PROBLEM, IN ONE THEY TOLD ME THAT THEY HAVE TO INVESTIGATE FURTHER AND DOING THAT IT WILL COST ME $100.00. IN THE SECOND, THEY TOLD ME THAT THEY DO NOT HAVE THE NECESSARY PARTS TO SATISFIED THE SAFETY RECALL. WHAT CAN I DO?, CAN YOU COULD HELP ME TO RESOLVE THIS PROBLEM? THANKS. *JB

I OPENED THE POWER LIFTGATE WITH KEY FOB AND AS I WAS UNLOADING GROCERIES THE DOOR STARTED COMING DOWN ON ME AND WOULD NOT STOP, HITTING ME HARD IN THE HEAD AS I TRY TO GET OUT FROM UNDER IT.*JB

I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING UP HILL. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AFTER RAIN OR BEING WASHED. INVESTIGATED AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL WITH THE POWER CONTROL MODULE GETTING WET. TODAY WHILE DRIVING ON THE INTERSTATE CHECK ENGINE LIGHT BEGAN FLASHING AND ENGINE HESITATED, THEN CHECK ENGINE LIGHT STAYED ON. VERY DANGEROUS SITUATION TO FEEL LIKE MY VAN WAS GOING TO STALL AT 70 MPH WITH MY FAMILY IN THE CAR. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR EQUIPPED WITH SUMMIT PREMIUM PLUS 2 TIRES, SIZES 235/60/16. THE CONTACT STATED THAT OVER TIME THE STEEL BELT DETACHED FROM ALL OF THE TIRES AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE VIN AND THE DOT NUMBER WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000. THE TIRES MILEAGE WAS 10,000.

IN FEBRUARY 2012 I WENT TO FOR CHECK ENGINE LET THEY SAID IT WAS ERG VALUE. I FIX. THEN IN APRIL 14TH I WAS DRIVING DOWN FREEWAY AND MY VAN LOST ACCELERATION POWER I PUT HAZARDS ON AND MANAGE TO GET TO OTHER SIDE OF FREEWAY. MY CAR WOULD START BUT WOULD NOT GO IN FORWARD OR REVERSE. I HAD TO THEN GET TOWED SINCE WAS THEY WEEKEND AND I WAS THE MIDDLE OF NO WHERE I TOWED TO HOME. ALSO, THE WEEKEND NO FORD DEALERS/ SERVICE CENTERS ARE OPEN. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS NEEDED FOR REPAIRS WERE NOT READILY AVAILABLE AND WOULD NOT BECOME AVAILABLE UNTIL JUNE 2012. THE CONTACT WAS NOT PLEASED WITH THE TIME EXPECTANCY OF HAVING THE RECALL DEFECT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 80,000.

ON APR 2, MY HUSBAND AND I WERE RETURNING FROM FL TO OUR HOME IN NC. APPROX. 26 MILES INTO SC HEADING N ON I 95 OUR VAN LOST FORWARD POWER. WE WERE ABLE TO COAST TO THE SHOULDER, GET A TOW TRUCK AND HAVE THE VAN DELIVERED TO A FORD DEALERSHIP. WE RENTED A CAR TO GET HOME (350 MILES AWAY). WE HAD ONLY BEEN GONE FOR A WEEK, WHEN THE MAIL WAS PICKED UP, THERE WAS A RECALL NOTICE FROM FORD ABOUT THE TORQUE CONVERTER. THIS WAS A VERY SCARY SITUATION AND A DEFINITE SAFETY HAZARD. ALSO, FYI, IT SEEMS THAT ALL VANS THAT HAVE THIS PROBLEM ALSO HAVE TRANSMISSION PROBLEMS THOUGH FORD SAYS THE CONVERTER IS NOT THE CAUSE - YEAH RIGHT...THERE ARE CURRENTLY NO PARTS AVAILABLE, OUR VAN WILL BE IN SC FOR OVER A MONTH, AND WE ARE RESPONSIBLE FOR ALL OTHER COSTS, TOWING, CAR RENTAL, AND RETURNING 350 MILES TO RETRIEVE IT, THEN DRIVING 350 MILES HOME. THIS IS ALSO RIDICULOUS AS THIS IS GOING TO COST US CLOSE TO 4000.00. PLEASE WARN FREESTAR OWNERS NOT TO DRIVE THIS VAN, AS IT IS NOT A CASE OF IF, BUT WHEN THIS PART WILL FAIL. AND ALSO, THE RECALL NOTICE CERTAINLY WAS NOT SENT IN A TIMELY MANNER. *TR

VEHICLE LOST ALL POWER ON I 95 IN SC DUE TO TORQUE CONVERTER. IT WAS TOWED TO FORD DEALERSHIP, WE RENTED A CAR TO DRIVE HOME TO NC, OVER 350 MILES AWAY. FINALLY AFTER 5 WEEKS, OUR VEHICLE IS NOW READY TO BE PICKED UP. HOWEVER, IT NEEDED A NEW TRANSMISSION, DUE TO METAL FLAKES IN THE TRANSMISSION. IT SEEMS EVERY CAR THAT HAS THIS PROBLEM WITH A FAILED TORQUE CONVERTER NEEDS A NEW TRANSMISSION DUE TO THE METAL FLAKES. READING THE BLOGS, TRANSMISSION SPECIALISTS ARE SAYING THAT THESE METAL FLAKES ARE FROM THE TORQUE CONVERTER WHICH IS HOUSED IN THE TRANSMISSION. FORD'S RECALL LETTERS WERE NOT SENT IN A TIMELY MANNER, WE HAD ONLY BEEN GONE FOR A WEEK ON A TRIP TO FL AND WHEN WE GOT HOME & PICKED UP THE MAIL, THERE WAS A RECALL LETTER. WE SURELY NEVER WOULD HAVE TAKEN THIS VEHICLE ON A TRIP HAD WE KNOWN THIS WAS POSSIBLE. FORD REFUSES TO PAY FOR ANYTHING. I WOULD LIKE TO SEE RESEARCH DONE AS FAR AS THE TORQUE CONVERTER AFFECTING THE TRANSMISSIONS. THANK YOU. *JS

WAS ON A VERY BUSY HIGHWAY. THE FREESTARS DASH LIGHTS LITE UP AND WENT BACK OFF. AC CUT OFF THEN EVERYTHING STARTED WORKING AGAIN. ABOUT 30 SECONDS LATER THE FREESTAR DIED AT 65. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER. AGAIN ON MAY 5 2012 THE LIGHTS STARTED FLICKERING AND THE AC STARTED TO BLOW HARD AND IT WOULD SLOW BACK DOWN THEN THE DASH LIGHTS ABS,BRAKE,BATTERY LIGHTS WOULD BLINK ON AND OFF THEN THE FREESTAR DIED AGAIN AT 70 MPH. BRAKES DIDN'T WORK I WAS GOING THROUGH A INTERSECTION AND HAD TO USE THE E BRAKE. FREESTAR HAS DONE THIS SEVERAL TIMES OVER THE LAST MONTH I JUST HIT THE HIGH SPOTS. IT HAS HAD TEST AFTER TEST AND I'M ALWAYS TOLD A DIFFERENT STORY! I JUST WANT MY VAN FIXED BEFORE SOMEONE GETS HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EMITTED A LOUD NOISE. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE WOULD NEED A NEW TRANSMISSION. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 106,000. THE VIN WAS UNAVAILABLE.

DRIVING APPROXIMATELY 65 MPH ON A TWO HOUR TRIP AND EXPERIENCED A SUDDEN BUT BRIEF LOSS OF ACCELERATION, SPEED IMMEDIATELY DROPPED BY 15 MPH, WHICH WAS ACCOMPANIED BY A SEVERE JERK. THE OCCURRED TWO MORE TIMES DURING THE TRIP AT HIGH SPEEDS AND SUBSEQUENTLY CONTINUED TO OCCUR THE FOLLOWING DAYS DURING NORMAL NEIGHBORHOOD DRIVING CONDITIONS (20 ? 40 MPH). I HAVE TAKEN THE CAR TO A FORD DEALER TO BE CHECKED OUT AS I THOUGHT THIS COULD BE RELATED TO THE RECENTLY ANNOUNCED TORQUE CONVERTER OUTPUT SHAFT RECALL (RECALL CAMPAIGN NUMBER: 11S25). THE DEALER HAS DIAGNOSED THE PROBLEM TO BE RELATED TO WATER INTRUSION INTO THE PCM HOUSING. UNFORTUNATELY THIS APPEARS TO BE COMMON PROBLEM WITH THE FORD FREESTAR. *JS

WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, 2012, IT SHUT OFF AGAIN IN THE MIDDLE OF ONE OF THE BUSIEST INTERSECTIONS IN NORTH AUGUSTA, SOUTH CAROLINA JUST LIKE THE LAST TIME. THIS IS THE FOURTH TIME THAT I HAVE ALMOST BEEN IN A WRECK IN MY MINIVAN BECAUSE IT JUST SHUTS OFF WITHOUT WARNING YOU. I THINK I HAVE BEEN PATIENT ENOUGH WAITING ON RECALL PARTS FOR MY VAN. RIGHT NOW I WOULDSAY THAT MY VAN IS A HAZARD TO DRIVE. THE NOT CHANGING OF GEARS CAN AND HAS HAPPENED AT A VARIETY OF SPEEDS, EVEN AT 35. EVERYONE WITH THIS VAN SHOULD BE PUT IN A RENTAL VEHICLE AT THE EXPENSE OF FORD UNTIL REPAIR PARTS ARE AVAILABLE. I NEED MY VEHICLE FOR WORK AND PERSONAL. *TR

I STARTED MY VAN AND TRIED TO BACK OUT OF MY PARKING SPOT AND IT WOULD NOT GO ANYWHERE. I TURNED OFF THE ENGINE, SAT FOR ABOUT 5 MIN AND THEN TRIED AGAIN. THIS TIME IT BACKED UP, I WAS ABLE TO PULL UP TO THE STREET AND WHEN I WENT TO PULL OUT, IT SPUTTERED AND STALLED. I HAD IT TOWED TO A TRANSMISSION PLACE AND THEY SAID THAT IT WASN'T THE TRANSMISSION, IT WAS THE PCM. I HAD IT TOWED TO THE DEALERSHIP AND TOLD THEM IT WAS THE PCM. THEY INSISTED ON RUNNING A DIAGNOSTIC BECAUSE IT COULDN'T BE THE PCM, THEY HAVE NEVER SEEN THAT BEFORE. THEY FOUND OUT IT WAS THE PCM AND NOW I HAVE TO PAY FOR A DIAGNOSTIC THAT WASN'T NECESSARY. I HAVE TO PAY FOR A DESIGN FLAW THAT CAUSED THE PROBLEM TO BE FIXED AND PAY TO HAVE THE PCM REPLACED. THE TRANSMISSION SHOP THAT DIAGNOSED THE PROBLEM DID NOT CHARGE ME ANYTHING FOR HIS WORK. MY EXTENDED WARRANTY COMPANY IS PAYING HALF OF THE REPAIR EVEN THOUGH IT ISN'T A COVERED REPAIR AND YET FORD WILL NOT WAIVE OR COVER ANY OF THE PROBLEM THAT IS THEIR DESIGN FLAW. WHY ARE CUSTOMERS NOT INFORMED OF TSB'S THAT COULD HAVE PREVENTED THE PROBLEM? I AM VERY LUCKY THIS HAPPENED IN THE PARKING LOT INSTEAD OF ON THE HIGHWAY. THIS PROBLEM COULD HAVE BEEN FIXED WITH A TUBE OF SILICONE. WHY WAS THE TSB NOT COMPLETED BEFORE THE VEHICLE WAS SOLD TO ME AS A USED VEHICLE IN MAY 2011? IS THERE A RECALL TO FIX THIS PROBLEM IN THE WORKS? IS THERE A CLASS ACTION LAWSUIT I CAN JOIN? IS THERE ANYTHING BEING DONE TO FIX THIS PROBLEM BEFORE SOMEONE DIES? *TR *JS

FORD RECALL SAFETY NOTICE 11S25/NHTSA RECALL 12V-006. RECEIVED LETTER DATED MARCH 2012 FOR THE TORQUE CONVERTER REPLACEMENT PARTS AVAILABLE THE SECOND QUARTER, AS OF TODAY, JULY 24, 2012 WE HAVE NOT HEARD ANYTHING FROM FORD ABOUT THE PARTS BEING AVAILABLE. *TR

PCM FAILURE MOISTURE GETS INTO PCM BECAUSE OF DESIGN FLAW AND CAUSES ELECTRICAL SHORTS AND VEHICLE JERKS AND CUTS OUT. LOSES POWER. *TR

DRIVING HOME FROM THE GAS STATION WHEN SUDDENLY THE VAN STOPPED ACCELERATING. WE WERE GOING APPROXIMATELY 25 MPH AT THE TIME. WE WERE AT A VERY BUSY INTERSECTION SO WE HAD TO GET OUT OF THE WAY QUICKLY BUT THE VAN WOULD NOT GO INTO GEAR. ANY GEAR FOR THAT MATTER. WE PUSHED THE VAN OUT OF THE WAY BECAUSE THE INTERSECTION IS HIGH IN TRAFFIC ESPECIALLY WITH 18 WHEELERS. THE TRANSMISSION FLUID LEVEL WAS WHERE IT SHOULD HAVE BEEN. WE COULDN'T GET THE VAN GOING SO WE HAD TO GET IT TOWED HOME. WE HAD NO PRIOR PROBLEMS WITH THE VAN GOING IN OR OUT OF GEAR BEFORE THIS INCIDENT. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED TO 3,000 WHILE DRIVING 70 MPH. THE VEHICLE SUDDENLY ACCELERATED WHILE THE GEAR WAS IN PARK WITH THE BRAKES DEPRESSED. ALSO, THE VEHICLE ABNORMALLY ACCELERATED WHILE THE CONTACT WAS DRIVING AT LOW SPEEDS.THE FAILURE RECURRED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000.

I JUST RECEIVED A SAFETY RECALL NOTICE 11S25 / NHTSA RECALL 12V-006 EVERYTIME I DRIVE MY VAN IT DOES NOT SEEM TO WANT TO ACCELERATE OR MAINTAIN SPEED. I HAVE TAKEN IT TO THE MECHANIC AND I WAS TOLD THAT I NEEDED TO HAVE A NEW EGR VALVE PUT ON, SO I DID. THAT DID NOT FIX THE PROBLEM AND I WAS TOLD NEW SPARK PLUGS AND WIRES SO I HAD THEM REPLACE, THAT DID NOT FIX THE PROBLEM. THEN I WAS TOLD THAT I MAY NEED A NEW FUEL FILTER, SO I HAD IT REPLACED AND ONCE AGAIN THAT DID NOT SOLVE THE PROBLEM. THIS IS THE ONLY VEHICLE I HAVE AND I AM A SINGLE MOM TO TWO YOUNG CHILDREN. I AM WORRIED THAT WHILE I AM DRIVING I WILL LOSE ALL POWER AND WILL BE HIT BY ANOTHER VEHICLE. MY VAN NEVER WANTS TO GO OVER 40 MPH AND ONCE IT DOES REACH THAT SPEED IT WILL NOT MAINTAIN AND SOMETIMES MAKES AN ODD NOISE. I PULLED ONTO THE BY-PASS THE OTHER DAY AND MY VAN WOULD NOT ACCELERATE RIGHT AWAY... THANK GOD THAT THE TRUCK BEHIND ME WAS ABLE TO PASS ME ON THE SHOULDER. THERE HAVE BEEN A COUPLE OTHER TIMES WHEN MY VAN WOULD NOT GAIN SPEED AND I WOULD HAVE TO PULL OVER SO THAT THE VEHICLES BEHIND ME COULD PASS. SO IN A NUT SHELL THE PROBLEMS ARE AS LISTED: 1.) VAN WILL NOT ACCELERATE OR MAINTAIN SPEED 2.) WHEN I PRESS ON THE GAS PEDAL THERE IS OFTEN A PINGING / KNOCKING SOUND I JUST WANT TO KNOW WHAT I NEED TO DO TO GET THIS PROBLEM FIXED AND NOT BE OUT ANY MORE MONEY. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR WAGON. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION SUDDENLY BECAME INOPERATIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO ADVISED THAT WATER HAD LEAKED ONTO THE WIRING HARNESS WHICH RESULTED IN A SHORT CIRCUIT TO THE TRANSMISSION CHIP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,847.

MY FAMILY AND I PULLED OUT ONTO A BUSY STREET, AT AN INTERSECTION AND A HIGHWAY AND AS I GOT READY TO MAKE A RIGHT TURN, THE CAR WOULD NOT MOVE FORWARD. THERE WERE CARS BLOWING AND A KIND POLICE OFFICER CAME UP TO THE CAR AND ASKED US WHAT WAS GOING ON. AS WE EXPLAINED, HE TOLD US THAT HE WOULD PUSH US OUT OF THE ROAD. AFTER PUSHING US OUT OF THE ROAD, HE LEFT AND WE HAD TO CALL OUR INSURANCE COMPANY TO GET A TOW, WHICH TOOK ABOUT 3 TO 4 HOURS TO GET THERE. NOT TO MENTION, I HAD TO FIND A WAY FOR MY FAMILY TO GET HOME. THE CAR SEEMED AS IF IT WAS IN NEUTRAL BUT WASN'T. IT STARTED BUT JUST WOULD NOT MOVE. TO MAKE MATTERS WORSE, IT IS OUR ONLY FORM OF TRANSPORTATION AND NO WAY TO GET AROUND. *TR

I HAVE A 2005 FORD FREESTAR MINIVAN THAT JUST TURNED 59,983 MILES ON IT. HAVE HAD NOT ISSUES WITH TRANSMISSION AND IT HAD BEEN DRIVING JUST FINE. DROVE IT ALL DAY SATURDAY WITH NO ISSUES - THEN ON SUNDAY MORNING, WHEN I WENT TO TAKE MY DAUGHTER TO WORK THE CAR WOULD NOT MOVE WHEN ENGAGING IT IN REVERSE, DRIVE ETC. NO WARNING AT ALL... THE TRANSMISSION JUST WENT. HAD IT TOWED TO MY MECHANIC AND HE SAID IT WAS THE TRANSMISSION AND HE ADVISED ME TO LOOK UP TO SEE IF THERE WERE ANY RECALLS AND SURE ENOUGH THERE IS. I HAD TO PAY TO HAVE IT TOWED AGAIN TO A FAMILY MEMBERS HOUSE WHERE IT HAD BEEN SITTING AS I DON'T HAVE THE $$$ TO FIX IT. I AM NO HAPPY WITH FORD. I WILL NEVER PURCHASE ANOTHER FORD AFTER THIS CAR. I JUST PUT CLOSE TO $600 FOR 4 BRAND NEW TIRES IN NOVEMBER - I HOPE THESE HAVEN'T BEEN RUINED! A FAMILY MEMBER RECENTLY FOUND THIS SITE. I HAVE BEEN USING A FAMILY MEMBERS CAR TO GET TO WORK, KIDS TO SCHOOL ETC. NOT HAPPY AT ALL WITH THIS SITUATION! *TR

LOST ALL POWER TO WHEELS, ENGINE RUNS FINE, NO WARNING NOISES ETC. NO TRANSMISSION NOISE/ FLUID LIKE NEW. MORE THAN LIKELY THE TORQUE CONVERTER SHAFT FAILED... I AM A CERTIFIED FAA AIRCRAFT MECHANIC & HAVE PERFORMED ALL ROUTINE MAINTENANCE ON THIS VAN SINCE NEW. ALMOST REAR ENDED BY SEMI TRUCK WHILE COASTING TO A STOP. *TR

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO LOSING CONTROL OF THE FORWARD MANEUVERING *TGW THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED AND ACCORDING TO THE WEBSITE, HE SHOULD HAVE RECEIVED TWO OWNER NOTIFICATIONS LETTERS. HOWEVER, HE NEVER RECEIVED ANY CORRESPONDENCE REGARDING RECALL # 12V006000. *JB

STOPPED AT STOP SIGN,TRIED TO GO. VEHICLE WOULD NOT GO, NOW HAVE NO GEARS FOWARD OR REVERSE ,LOST POWER WITHOUT ANY WARNING. *TR

WHEN DRIVING DOWN THE ROAD THE VAN WILL SUDDENLY LOSE ALL FORWARD MOMENTUM AND DRIFT MOMENTARILY UNTIL IT WILL JUST AS SUDDENLY RESUME FORWARD MOMENTUM AND CONTINUE LIKE NORMAL. WHEN THIS HAPPENS, THE RPMS DROP OFF LIKE THE VEHICLE IS STALLING OR FUEL STARVED (HOWEVER IT HAS NO HESITATION LIKE ITS RUNNING OUT OF GAS) NO WARNING LIGHTS COME ON AND THERE IS NO PATTERN TO WHEN OR HOW IT HAPPENS. HOWEVER, THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE AND NOW IT IS NOTICED THAT IT HAS A HIGHER TENDENCY TO DO IT WHEN IT IS RAINING OR THERE IS HIGH HUMIDITY. IT DOES IT AT ALL SPEEDS FROM 25MPH TO 70MPH. FORD DEALERSHIP HAS LOOKED AT THE VAN AND COULD NOT GET IT TO REPRODUCE THE PROBLEM WHEN THEY HAD IT. HOWEVER, THEY STATED THIS DOES NOT SOUND LIKE A TORQUE CONVERTER PROBLEM ADDRESSED UNDER SAFETY RECALL NOTICE 11S25/ NHTSA RECALL 12V-006. THIS IS A VERY DANGEROUS PROBLEM AND HAS ALMOST CAUSED SEVERAL ACCIDENTS AS I HAVE NO WARNING THE PROBLEM IS GETTING READY TO HAPPEN AND HAVE NO WAY TO NOTIFY OTHER MOTORIST OF MY SUDDEN AND QUICK DECELERATION. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND MULTIPLE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 176,000.

WHEN IS THE NHTSA GOING TO GET SERIOUS WITH FORD ON FORCING THEM TO ISSUE A RECALL ON THE PCM THAT SHUTS DOWN THE ENGINE AND PUTS THE DRIVER AND PASSENGERS IN A DEATH VEHICLE. THIS IS A KNOWN ISSUE ALL OVER THE INTERNET AS WELL AS ANY MASTER CERTIFIED FORD TECHNICIAN.THE PCM IS UNDER THE COWLING WHERE THE WATER SETTLERS AND GET ELECTRICALLY WICKED INTO THE PCM SHUTTING IT DOWN AT ANY TIME UNDER LOAD IN TRAFFIC FREEWAY SPEEDS.JUST WANT TO KNOW IF PEOPLE HAVE TO DIE BEFORE SOMETHING HAPPENS WITH A WILDLY KNOWN DEFECT WE BOUGHT THIS VEHICLE BRAND NEW BECAUSE OF THE SAFETY RATING AT THE TIME FOR TRANSPORTATIONS OUR SPECIAL NEEDS SON, I SURE HOPE THIS ISSUE DOESN'T END UP WITH A DEATH OF MY WIFE AND CHILDREN DUE TO ,THE LACK OF CONCERN FROM THE NHTSA. WAITING FOR A TIMELY RESPONSE AND RESOLVE. *TR

WIFE WAS DRIVING HOME FROM WORK WHEN THE VAN JUST SUDDENLY STALLED. SHE WAS TRAVELING AT 35 MPH WHEN SHE LOST ALL POWER. SHE THEN TRIED RESTARTING THE VAN AND IT STARTED BUT WHEN SHE TRIED TO PUT IT INTO GEAR THE ENGINE RPM'S RACED, THEN SLAMMED INTO GEAR AND THEN STALLING AGAIN. THE VAN WAS UNDRIVEABLE. SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD JUST FEET BEFORE SHE WOULD HAVE BEEN STRANDED ON A NARROW TWO LANE BRIDGE THAT IS HEAVILY TRAVELED THE LOGGING AND DUMP TRUCKS. HAD IT TOWED TO THE REPAIR SHOP FOR REPAIRS. WHILE DOING RESEARCH ONLINE ABOUT THE ISSUE I WAS SURPRISED TO FIND SO MANY OTHER HAVE HAD THE SAME ISSUE POSSIBLY CAUSED BY WATER IN THE PCM MODULE. THE NEXT MORNING I CONTACTED THE REPAIR SHOP AND ADVISED THEM OF MY FINDINGS. SURE ENOUGH THEY WHERE ABLE TO FIND THE SERVICE BULLETINS FROM FORD ABOUT THE ISSUE 7 PAGES LONG. SEVERAL HOURS AND $240 LATER THE REPAIR SHOP CALLED AND SAID THE VAN WAS FIXED AND THE COULD NOT BELIEVE THE AMOUNT OF WATER THAT CAME OUR WHEN THE SENSOR WAS REMOVED. I CANNOT BELIEVE THAT FORD HAS NOT SUBMITTED A RECALL ON THIS ISSUE. *KB

I HAVE NOT YET HAD AN INCIDENT BUT FORD NEEDS TO PAY FOR A RENTAL CAR! MY 2005 FREESTAR IS A DEATH BUCKET! BECAUSE OF THE TORQUE CONVERTER PROBLEM AND RECALL, MY VEHICLE COULD LOSE POWER IN A DEADLY SITUATION!

DRIVING STRAIGHT DOWN HIGHWAY AT 65 MPH. TRANSMISSION SIMPLY WENT OUT WITH NO WARNING. WOULD NOT MOVE IN LOW TO DRIVE OR REVERSE. SO FAR DIAGNOSIS IS TORQUE CONVERTER. NOT VERY HAPPY...I SEE FORD HAS HAD THIS COMPLAINT FROM 2004 ON UP. THEY NEED RECALL ON ALL VEHICLES WITH THIS TYPE TRANMISSION / TORQUE CONVERTER. *TT

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A STOP. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THEY DIAGNOSED THAT THE TORQUE CONVERTER MALFUNCTIONED. THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 90,463.

WHILE I WAS ON THE HIGHWAY WITH MY FOUR CHILDREN IN THE VAN AND WHILE I WAS ON THE HIGHWAY MY VEHICLE LOST POWER, I COULD NOT ACCELERATE THE VEHICLE. THERE WAS NO WARNING WHATSOEVER. THERE WAS NO WHERE TO PULL OFF THE ROAD SAFELY TO GET MYSELF AND MY CHILDREN OUT OF THE WAY OF TRAFFIC. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE TORQUE CONVERTER WAS REPLACED TWICE BY THE DEALER FOR A RECURRING FAILURE. THE CONTACT WAS EXPERIENCING THE FAILURE AGAIN AND THE VEHICLE WOULD NOT ACCELERATE OF DRIVE IN REVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

WAS DRIVING AROUND 30MPH THEN THE RPM'S WENT UP TO 5000 LET OFF GAS RPM SLOWLEY WENT DOWN..2ND TIME IT HAPPENED TOOK IT IN THEY SAID IT WAS A SENSOR "FIXED" IT...THE 3RD TIME WAS GOING THREW AN INTERSECTION DIED ON ME IN MIDDLE OF INTERSECTION ALMOST GOT SMASHED BY ONCOMING TRAFFIC WITH MY KIDS IN THE VAN...HAD IT TOWED THEY COULD NOT FIND ANYTHING WRONG....4TH OR 5TH TIME WAS GOING TO WORK GOT OF HIGHWAY RPMS WENT UP TO 5000 AND THE VAN WONT GO NO WHERES NOW...NO REVERSE NO DRIVE JUST SITS THERE SOUNDING LIKE [XXX]THEY WAY FORD MADE IT...NOW WAITING ON THEM TO TELL ME WHATS WRONG WITH IT.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2005 FORD FREESTAR. CONSUMER STATES VEHICLE BROKE DOWN ON THE HIGHWAY RELATED TO TRANSMISSION AND TORQUE CONVERTER RECALL ISSUES *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY CUT OFF AND PROCEEDED TO COAST. SHE MANAGED TO PULL OVER TO THE SHOULDER AND HAD THE VEHICLE TOWED. THE DEALER INFORMED THE CONSUMER IT WOULD COST $ 1,300 TO TAKE THE TRANSMISSION APART TO DETERMINE IF THE PROBLEM WAS RELATED TO THE RECALL. *JB

TL* THE CONTACT OWNS A 2005 FORD FREESTAR.THE CONTACT STATED THAT THE CAM SHAFT SENSOR AND THE ENGINE CONTROL MODULE WERE REPLACED THREE TIMES. THE CONTACT STATED THAT WATER WAS ENTERING THE SYSTEM AND CAUSING THE FAILURE. DURING THE MOST RECENT FAILURE, THE DEALER TRIED SEALING THE AREA AROUND THE FAILED PART AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS 121,020 AND THE CURRENT MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A LEFT TURN, SHE HEARD A LOUD NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME AND WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 141,900.

MY WIFE WAS DRIVING HOME FROM WORK AND WHILE ON THE HIGHWAY THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE ANY LONGER. THE VAN WAS ACTING AS IF IT WAS IN NEUTRAL.....SHE SLOWED TO A STOP IN THE BREAKDOWN LANE AND CALLED AAA FOR A TOW TRUCK. THE REPAIR SHOP BELIEVES THAT IT IS THE TORQUE CONVERTER AT A MINIMUM. *TR

ON MY WAY HOME FROM WORK ON JANUARY 1, 2012 AT APPROX. 4:20PM MY CAR STARTS TO SLOW DOWN N STARTS TO GO ON REVERSE WHILE IT WAS ON DRIVE. I TRIED DIFFERENT GEARS BUT THE CAR CONTINUE TO GO ON REVERSE I HAD NO WARNING LIGHT, NO SIGN OF THE CAR GO BAD NO NOISE, NOTHING THE CAR JUST SLOWED DOWN N WENT ON REVERSE. THE CAR WAS TOWED TO MY HOUSE I HAVE NO MONEY TO FIX THIS ISSUE I DON'T KNOW WHAT'S WRONG WITH THIS CAR AND TO TOP IT OFF I JUST BOUGHT THE CAR IN MARCH OF 2011. MY UNDERSTANDING IS THAT FORD IS AWARE OF THESE PROBLEMS BUT HAS NOT DONE NOTHING TO FIX IT I'M STUCK MAKING PAYMENTS TO A CAR THAT IS NOT WORKING SO PLEASE TELL ME WHAT CAN I DO. *TR

FORD FIX IT FORD FIX IT I WAS DRIVING IN A WILDERNESS AREA IN TEXAS AND I JUST GOT THROUGH THE AREA AND HAD TO HAVE A EMERGENCY GALL BLADDER SURGERY I WAS DROPPED OFF IN MY VAN AT THE HOSPITAL IT BROKE DOWN 4 MINUTES LATER IN THE HOSPITAL PARKING LOT..IF THIS HAPPENED IN THE WILDERNESS AREA AND A DEAD ZONE FOR PHONE I COULD HAVE DIED THE VAN STOPPED WORKING WHILE DRIVING! *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO STEER FROM THE VEHICLE OFF THE ROADWAY WHEN SHE CRASHED INTO A FLAGPOLE. THERE WERE FRONT BUMPER DAMAGES AND THE VEHICLE WAS TOWED TO AN AUTOMOTIVE REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE STALLING FAILURE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY COULD NOT TELL THE CONTACT WHAT HAD CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000.

WAS STALLED OUT SEVERAL TIMES DURING THE MONTH OF JANUARY AND FEBRUARY OF THIS YEAR. IT WOULD JUST STOP RESPONDING. IT ACTED MUCH LIKE A TRANSMISSION GOING OUT, BUT THAT WAS NOT THE PROBLEM. AFTER MULTIPLE TOWES AND TRIPS TO THE MECHANIC TO ATTEMPT GETTING THIS VEHICLE REPAIRED, IT WAS DETERMINED THAT THE PCM HAD GOTTEN WATER INSIDE AND HAD TO BE REPLACED. I SPENT SEVERAL THOUSAND DOLLARS TRYING TO GET THIS VEHICLE TO RUN AS WELL AS IT HAD BEFORE. ONCE THE PCM ISSUE WAS DISCOVERED, IT DID RUN MUCH BETTER, BUT BY THIS TIME I HAD LOST MY FAITH IN THE VEHICLE. I CANNOT BELIEVE THAT FORD POSITIONED A COMPUTER COMPONENT WHERE WATER WOULD RUN DOWN ONTO IT, AND THEY HAVE NOT BEEN FORCED TO FIX THIS ISSUE. AS A RESULT OF ALL OF MY PROBLEMS WITH THIS VEHICLE, AFTER MANY YEARS OF BEING A FORD OWNER, I SOLD THIS VAN AND PURCHASED A CHRYSLER TOWN & COUNTRY. *TR

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO FAILED TRANSMISSION. RECALL 12V006000. *TGW THE CONSUMER STATED HE RECEIVED A DENIAL LETTER FROM FORD REGARDING A REQUEST FOR REIMBURSEMENT. FORD STATED IN THE LETTER, THAT THEIR RECORDS INDICATED A REFUND HAD ALREADY BEEN PROCESSED FOR THE REPAIR. THE CONSUMER STATED NO REFUND WAS EVER ISSUED TO HIM. IN DECEMBER 2011, THE VEHICLE BROKE DOWN. THE CONSUMER HAD THE VEHICLE TOWED AND A DIAGNOSIS REVEALED THE TRANSMISSION NEEDED TO BE RE-BUILT AT A COST OF $3,000. THE CONSUMER PAID $525 FOR THE REMOVAL OF THE TRANSMISSION, PARTIALLY DISMANTLING IT, IN ORDER TO DIAGNOSE THE PROBLEM AND RE-MOUNTING OF THE TRANSMISSION INTO THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REMOVAL, DIAGNOSIS, TOWING AND TAX ON THE VEHICLE.