2005 Ford Freestar Complaint Log

THE CAR WOULD START THEN STALL. I WOULD BE DRIVING AND IT WOULD JUST SLOW DOWN LIKE NO GAS GETTING INTO ENGINE AND STALL OUT . I TOOK IT TO FORD DEALER (CREST FORD CENTERLINE MICHIGAN) THEY RAN IT ON A SCOPE. TOLD ME I NEEDED TURBINE SHAFT SPEED SENSOR. THEY REPLACED IT AND CALLED TO SAY MY VEHICLE WAS FINE AND READY TO GO. I PICKED UP CAR ON MONDAY EVENING AND ON WEDNESDAY CAR HAD TO BE TOWED BACK TO THE DEALER. CAR WOULD START BUT WOULD NOT DRIVE. FORD COULD NOT FIND PROBLEM AND FINALLY I CALLED A FRIEND TO ASK FOR A SOLUTION. BECAUSE OF ALL THE ISSUES WITH THE PCM AND HIS EXPERTISE I CALLED MY FORD ADVISOR [XXX] AND TOLD HIM TO CHECK THE PCM FOR WATER DAMAGE. HE CALLED ME BACK SHORTLY AND SAID THEY FOUND THE WATER DAMAGE. THIS IS A VAN MADE VERY WRONG WITH A DESIGN SO THAT YOUR WINDSHIELD LETS WATER FLOW ONTO THE COWL AND THEN DAMAGES THE BRAIN FOR THE CAR. I NOW HAVE TO PAY 1000.00 TO FIX A MISTAKE FORD MOTOR CREATED. THIS IS A PROBLEM FOR EVERYONE WHO OWNS THIS VEHICLE. I HOPE FORD FIXES IT ON A RECALL BEFORE SOMEONE DIES. I FEEL AS A CONSUMER I SHOULD NOT HAVE HAD TO GO FIGURE OUT WHATS WRONG WITH MY CAR ON MY OWN. FORD MECHANICS SHOULD KNOW AND BE EXPERIENCED. THIS WILL BE MY LAST FORD WITH THE WAY THEY HANDLE THEIR CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE HAD MY VAN BACK FOR THREE DAYS SINCE HAVING THE RECALL REPAIRS DONE ON THE TORQUE (WHICH I FILLED A COMPLAINT ABOUT AFTER BEING TOLD MINE WASN'T RECALLED BY THE DEALERSHIP, WHICH IT ACTUALLY WAS) AND SEATS. IT HAS BEEN RAINING HEAVILY FOR A COUPLE OF DAYS HERE. WHILE DRIVING DOWN THE ROAD, AND COMING TO YET ANOTHER STOP SIGN, MY VAN STALLS OUT AND COMPLETELY DIES WITH NO WARNING. I HAD NO CONTROL OVER BRAKES, STEERING WHEEL, NOTHING. MY HUSBAND COMES AND GETS ME, OUR DAUGHTER, AND THE VAN. THE VAN STARTED RIGHT UP WHEN HE GOT THERE AFTER APPROXIMATELY 15 MIN AFTER I HAD REPEATEDLY TRIED TO GET IT START WITH NO SUCCESS. WE LET IT IDLE FOR A BIT BECAUSE HE THINKS I'M CRAZY, AND IT DIES AGAIN. SAME PROBLEM WITH IT GETTING IT TO START. COME TO FIND OUT, THE COMPUTER AND PCM ARE GETTING WET, CAUSING TOTAL POWER FAILURE... UGH! IS THERE ANYTHING ON THIS VAN THAT WAS MADE RIGHT?! VERY DANGEROUS VAN! *TR

TRAVELING ON HIGHWAY AT 70 MPH WHEN WITHOUT ANY WARNING LOST ALL POWER. COASTED TO STOP AND HAD NO GEARS FORWARD OR REVERSE. NO PRIOR NOISES, WARNING LIGHTS OR ANY INDICATION OF PROBLEMS. VERY DANGEROUS SITUATION. HAD I BEEN PASSING IT COULD HAVE BEEN TRAGIC. TORQUE CONVERTER IS COVERED UNDER RECALL BUT DEALERSHIP I HAD VEHICLE TOWED TO STATED FROM THEIR DIAGNOSTICS AND DISCUSSIONS WITH FACTORY THE PROBLEM WAS NOT THE TORQUE CONVERTER. I AM HAVING THEM INSTALL REBUILT TRANSMISSION FOR $4,185. THERE ARE MANY SIMILAR COMPLAINTS ON VARIOUS WEBSITES, INCLUDING THIS ONE. *TR

WHILE MERGING ONTO ROUTE 50 OFF 628 THE CAR DIED. I DRIFTED ONTO SIDE OF ROAD, BUT IN PARK AND RESTARTED IT. TOOK EXIT OFF 50 AT 450 AND CAR STOPPED AGAIN. PUT IN PARK AT RED LIGHT, STARTED UP AGAIN AND DROVE DOWN RIVA ROAD. CAR STOPPED 4 MORE TIMES BEFORE GETTING TO MY RESIDENCE, EACH TIME ENGINE STOPPING, NO POWER STEERING AND NO BRAKES. CALLED KOONS FORD ANNAPOLIS AND HAD THE CAR TOWED THERE THE NEXT DAY (SINCE THE INCIDENT OCCURRED ON A SUNDAY). THEY KEPT THE CAR FOR 1 WEEK AND COULD NOT CONFIRM OR DUPLICATE ANY OF THE CONDITIONS. POSSIBLY PCM BUT NOT SURE.THEY FOUND ONE ERROR WHILE DRIVING IT , BUT THE COMPUTER COULD NOT FIND IT. PAID FOR DIAGNOSTIC TEST. CAR HAS BEEN RUNNING FINE UNTIL 7/6/13 WHEN EXACTLY THE SAME THING HAPPENED. TOOK BACK TO FORD AND 2 DAYS LATER WAS TOLD IT WAS THE PCM. COULD NOT SAY HOW LONG IT WOULD TAKE TO GET A NEW ONE AS FORD DOES NOT HAVE THEM IT STOCK, BUT FOR $1300.00 COULD PLACE THE ORDER. FOUND A FORD TECH BLOG THAT DESCRIBES EXACTLY WHAT EVERY ONE IS GOING THROUGH AND HOW TO FIX IT. WATER IS LEAKING UNDER THE COWL AND SHORTING OUT THE PCM. THERE NEEDS TO BE A RECALL ON THIS BEFORE SOME ONE DIES. *TR

2005 FORD FREESTAR WAS RECALLED FOR TORQUE CONVERTOR, THIRD ROW SEAT LATCH. LESS THAN ONE YEAR LATER (MARCH 2014) THE SAME PROBLEM OCCURRED WITH THE TORQUE CONVERTOR. *JS

I WAS DRIVING MY CAR, THE SAME AS ANY OTHER DAY. I CAME TO A STOP LIGHT AND MY CAR WOULDN'T GO, AS IF I HAD IT IN NEUTRAL. THERE WAS SOME VIBRATION AND IT WAS EXTREMELY HARD TO TURN MY CAR. I NEARLY HIT A BUSINESS THAT WAS ON THE CORNER OF THE TURN. THEN, IT STARTED WORKING AGAIN, JUST TO SOON QUIT WORKING AGAIN. I HAD MY MECHANIC LOOK AT IT TO DISCOVER IT WAS THE TORQUE. I AM HAVING THE SAME ISSUES AS THE OTHER FORD FREESTARS THAT WERE RECALLED, BUT MINE SPECIFIC VAN WAS NOT FOR SOME REASON BUT SHOWING THE EXACT SAME ISSUES AS THE RECALLED ONES. *TR

DON'T HAVE MY VIN ON ME TO SHARE AT THIS TIME. ALSO, THE SPECIFIC ELECTRICAL PROBLEM IS THE PCM. ON 4/4/2013, I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 45-50 MPH WHEN MY CAR 'DIED'. I LOST ALL POWER - NO BRAKES, STEERING, ETC. FORTUNATELY, NONE OF MY KIDS WERE IN THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP THAT NIGHT. THEY SAID IT WAS MY CAM SENSOR. LESS THAN 5 DAYS AFTER PICKING UP THE CAR ON 4/9 TH CAR ACTED UP AGAIN. (THEY KEPT THE CAR FOR A RECALL UNRELATED TO THIS). ON 4/14 I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE CAR STARTED TO JERK. LUCKILY I WAS CLOSE TO HOME THIS TIME AND AFTER STOPPING SEVERAL TIMES WAS ABLE TO GET THE CAR IN THE DRIVEWAY. MY YOUNGEST DAUGHTER WAS IN THE CAR WITH ME WHO IS NOW AFRAID TO GET BACK IN THE CAR. THE NEXT MORNING I HAD IT TOWED BACK TO THE DEALERSHIP. A FEW DAYS LATER THEY SAID IT WAS MY ALTERNATOR. I WAS TOLD THEY WOULD CREDIT ME BACK THE MONEY I PUT OUT FOR THE CAM SENSOR. THEY PUT IN THE NEW ALTERNATOR AND TEST DROVE THE CAR. GUESS WHAT - THE CAR STILL JERKED. THE SHOP MANAGER TOOK IT HOME WITH A COMPUTER HOOKED UP TO IT. THEY COULD NOT FIND ANYTHING. THEY THEN PUT A CALL INTO THE FORD HOTLINE. A WEEK LATER THEY TELL ME IT IS THE PCM. IT GOT WET. OVER $400 TO FIX AND THAT IS WITH A USED PART. OVER $1200 IF IT IS NEW. A QUICK INTERNET SEARCH FINDS THE PCM IS A COMMON ISSUE WITH THE FREESTAR. NOT SURE WHEN IT WILL BE RECALLED. I HOPE NO ONE GETS SERIOUSLY INJURED BEFORE THESE COMPLAINTS ARE TAKEN SERIOUSLY. I WILL SAY THIS IS THE LAST FORD I WILL BUY. I AM NOT SURE HOW TO EXPLAIN TO MY KIDS THAT THE CAR IS SAFE TO DRIVE WHEN I DON'T BELIEVE IT MYSELF. I GUESS I WILL KEEP MY RECEIPT FOR WHEN THIS IS RECALLED SO I CAN BE REIMBURSED. *TR

DRIVING DOWN THE ROAD IN HEAVY TRAFFIC, WITHOUT WARNING SUDDENLY HAD NO POWER, AT 40MPH, PUT IT IN NEUTRAL AND RESTARTED ONLY TO DIE AGAIN 3 MORE TIMES. I THOUGHT I WAS OUT OF GAS BUT THE GAGE SAID 1/8TH OF A TANK. PULLED OFF THE ROAD AND HAD FRIENDS BRING GAS. STARTED UP FINE AND DROVE MAYBE A BLOCK WHEN IT STARTED SPUTTERING AND BUCKING. THE CHECK ENGINE IDIOT LIGHT CAME ON SO I PULLED OVER AGAIN. I RESET THE BATTERY CONNECTION AND LIGHT WENT OFF. I PULLED OFF TO DRIVE AROUND IN THE PARKING LOT AND IT DIED WHEN I CRANKED THE WHEEL TURNING EVERY CORNER. STARTED AGAIN, THIS TIME IT WAS HARD TO TURN OVER, AND IT SPUTTERED AND THE TRANSAXLE IDIOT LIGHT STARTED FLASHING, THE RADIO CAME ON BY ITSELF AND THE EVE PLAYER EJECTED. INTERIOR LIGHTS WERE ON BUT SWITCH WAS TURNED OFF. CHECKED THE TRANNY FLUID, IT LOOKED A LITTLE LOW IN THE DARK(MIDNIGHT) SO PUT IN HALF A QUART. LIGHT WENT OUT BUT THE VAN REFUSED TO GO FORWARD. I DROPPED IT MANUALLY INTO 1ST AND IT SLOWLY MOVED. PARKED IT AND TRIED OTHER GEARS, ALL UNRESPONSIVE BUT WHEN SHIFTING INTO NEUTRAL THE ENGINE JUMPED AND THE RPMS REVVED UP TO 3000!! AFRAID IT WOULD JUMP INTO GEAR AND RUN OVER MY FRIEND, I CUT OFF THE IGNITION WHILE IN NEUTRAL. I WAITED UNTIL MIDNIGHT FOR NO TRAFFIC, THEN DROVE THE VAN HOME, KEEPING THE EMERGENCY FLASHERS ON. WAS ABLE TO TRAVEL ABOUT 25 FEET PER RESTART, EACH TIME THE VAN WOULD DIE WHEN SPEED EXCEEDED 15MPH OR 2000RPMS. TOOK AN HOUR TO GET THE 1.5 MILES HOME. THIS VAN HAD JUST GOTTEN A FULL SERVICE OIL CHANGE/LUBE/FILTER SERVICE AND I HAD THE TRANSMISSION SERVICED AT SEARS UPON PURCHASING IT JUST 6 MONTHS AGO AND HAD NO OTHER ISSUES AT ALL. UPON RESEARCHING, THIS IS A KNOWN ISSUE THAT FORD PUBLISHED BUT REFUSES TO FIX/RECALL. THERE IS A RECALL ON MY VAN'S TORQUE CONVERTER, THIS IS A SERIOUS SAFETY ISSUE AND A MAJOR DEFECT THAT WILL GET SOMEONE KILLED OR SERIOUS INJURED. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM IN THE TACHOMETER FLUCTUATED RAPIDLY AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REPAIR FOR NHTSA CAMPAIGN ID 12V006000 (POWER TRAIN: TORQUE CONVERTER MALFUNCTIONS) WAS PERFORMED. THE FAILURE RECURRED EVERY TIME THE CONTACT DROVE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE CURRENT MILEAGE WAS 150,000.

I HAVE A 2005 FORD FREESTAR AND NOTICED THE THIRD SEAT CAME LOOSE. WHEN I LOOKED INTO IT I FOUND THAT THE WHEEL WELL AROUND THE REINFORCEMENT PLATE HAD RUSTED COMPLETELY OUT ON THE DRIVER SIDE FOR FEAR OF THIS BEING A COMMON PROBLEM AND THE FACT THAT THE THIRD SEAT IS MOSTLY USED BY CHILDREN I DECIDED TO REPORT IT. IT APPEARS TO ME THAT THE PLATE ON THE OUT SIDE MUST NOT SEALED AFTER BEING WELDED TOGETHER ALLOWING RUST TO START FORMING IMMEDIATELY AFTER VEHICLE WAS PUT INTO SERVICE BY MANUFACTURER. I HAVE PICTURES OF THE WHEEL WELL. *TR

TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE COMPUTER WAS SATURATED WITH WATER. WE WERE TOLD NEED A NEW COMPUTER AND NEW WIRING HARNESS AND THIS HAS BEEN A KNOWN ISSUE WITH FORD WITH THEIR COMPUTERS GETTING WET. NOW WE ARE OUT 2600 AND STILL DON'T HAVE A CAR. IF THIS IS A KNOWN ISSUE WHY ISN'T FORD DOING ANYTHING TO FIX THE ISSUE? *TR

AFTER YEARS OF PROBLEMS, PREVIOUS POSTINGS ON THIS SITE, AND 3 PCMS LATER... THE STORY CONTINUES: OUR VAN HAS BEEN IN THE SHOP 5 TIMES WITHIN ~ 4-5 WEEKS, AND THE DEALERSHIP KEEPS WORKING TO SEAL THE PCM UNIT. THE UNIT WAS SEALED BY FORD WITH STANDARD MODULE SEALS, GREEN EXPANDABLE FOAM, ETC., BUT WATER STILL GOT INTO THE COMPUTER HOUSING. DURING RESEARCH ON THE FREESTAR'S COMPUTER PROBLEMS, I READ ABOUT THE CLIP SLOTS (WHERE THE PCM FITS INTO THE VAN) PROVIDING A MEANS OF WATER INTRUSION ALSO, SO THEY TOOK IT OUT AGAIN AND SEALED THOSE. I GOT THE VAN OUT OF THE SHOP, AND THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT BY AN AUTO PARTS PLACE FOR A SCAN, AND IT SHOWED A PCM PROBLEM. (THE GUY AT THE AUTO PARTS STORE SAID HE HAD A 2005 FREESTAR, AND HIS PCM HAD SHORTED OUT ALSO FROM WATER DAMAGE.) AT LEAST, THIS TIME A CODE WAS GIVEN! GENERALLY, CODES ARE NOT GENERATED SINCE THE MALFUNCTIONING COMPUTER IS THE CODE GENERATOR. I DON'T KNOW IF ANOTHER PCM HAS SHORTED OUT IN OUR VAN, OR IF WATER HAS ONCE AGAIN SEEPED INTO THE UNIT. THE WET WINTER IN GEORGIA HAS PRACTICALLY RENDERED MY VAN USELESS FOR THE PAST COUPLE OF MONTHS. THE VAN IS TRULY A "FAIR WEATHER" VEHICLE. TO FIND MORE INFORMATION ON THIS ISSUE, GOOGLE "2005 FORD FREESTAR PCM WATER INTRUSION" OR VISIT ANY OF THE AUTO SAFETY SITES ON-LINE SUCH AS NHTSA OR ARFC.ORG. I AM CURRENTLY SEEKING LEGAL COUNSEL REGARDING THIS ISSUE, SINCE FORD HAS FAILED TO TAKE RESPONSIBILITY FOR THE PROBLEMS. UNFORTUNATELY, PCM ISSUES HAVE OFTEN REMAINED UNDETECTED DUE TO THE LACK OF CODE INDICATIONS. (IT TOOK ALMOST 2 YEARS FOR ONE OF MANY MECHANICS TO DIAGNOSE OUR FREESTAR'S ISSUES, AND THAT WAS A RESULT OF ON-LINE RESEARCH.) PCM WATER INTRUSION PROBLEMS USUALLY ARE MANIFESTED AS TRANSMISSION OR ENGINE ISSUES SUCH AS NO REVERSE, ERRATIC GEAR CHANGES, RPM "REVS", OR OTHER UNEXPLAINED OCCURRENCES. *TR

THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTING WET, FORD KNOWS OF THIS PROBLEM AND EVEN CREATED A SERVICE BULLETIN ABOUT IT. AT THE VERY, VERY LEAST I WOULD HAVE THOUGHT FORD WOULD HAVE CONTACTED THE VEHICLE OWNERS TO MAKE THEM AWARE THAT A SERIOUS ISSUE LIKE THIS EXISTED. THIS HAS THE POTENTIAL TO HAVE GRAVE CONSEQUENCES FOR INNOCENT FAMILIES OWNING THESE VEHICLES. IT IS MY OPINION THAT VANS IN PARTICULAR SHOULD BE SCRUTINIZED A LITTLE MORE CLOSELY DUE TO THEIR INTENDED AUDIENCE, SOCCER MOMS HAULING AROUND THE MOST VALUABLE POSSESSION OF THAT FAMILY, THEIR CHILDREN. IT IS BEYOND ME HOW AUTOMAKERS CAN PUT UNSAFE VEHICLES LIKE THIS ON THE ROAD AND THEY ARE NOT FORCED TO REPAIR ISSUES LIKE THESE WHEN THE OWNERS AND THEIR FAMILIES ARE AT RISK. THIS IS MY SECOND BUT SEPARATE COMPLAINT I LODGED AGAINST FORD ABOUT THIS VEHICLE. THE FIRST ONE WAS IN 2008 OR 2009 WHEN THE TORQUE CONVERTER FAILED WITHOUT WARNING, LEAVING THE VEHICLE LIFELESS IN THE MIDDLE OF THE ROAD. THIS VEHICLE SHOULD BE DEEMED UNSAFE FOR THE ROADS AND FORD SHOULD BE FORCED TO HAVE A FAIR BUY BACK PROGRAM FOR THESE VEHICLES. *TR

FAULTY FUEL SYSTEM VENT CAUSES GASOLINE TO SPRAY OUT WHEN FILLING UP. ADDITIONALLY A HISSING SOUND IS HEARD WHEN OPENING THE GAS CAP, INDICATING THAT THE GAS TANK PRESSURE IS HIGH DURING NORMAL OPERATION. SEVERE FIRE HAZARD; LEAKED GASOLINE MAY CAUSE FIRE AND/OR EXPLOSION. THERE ARE SEVERAL SIMILAR COMPLAINTS FOR THIS MODEL VEHICLE LISTED IN THE NHTSA DATABASE, SO IT NEEDS TO BE INVESTIGATED. THE ISSUE IS LIKELY TO HAVE BEEN HAPPENING BEFORE LISTED TIME AND MILEAGE; OBSERVED ALMOST IMMEDIATELY AFTER I RECEIVED VEHICLE FROM PREVIOUS OWNER.

MY VEHICLE WAS IN THE PARK POSITION AND WHEN I PROCEEDED TO DRIVE IT STARTED HESITATING AND WOULD NOT PICK UP SPEED. *TR

ENGINE STAYS IN THIRD GEAR ON HIGHWAY ,WINDSHIELD WIPER FLUID WON'T SPRAY AND POWER LOCKS DON'T WORK WITH BUTTON ON DOORS OR KEY FOB. GETTING 11 MILES A GALLON BECAUSE WON'T SHIFT INTO FOURTH GEAR AND THAT'S A HIGHWAY TRIP! *TR

TL* THE CONTACT OWNS A 2005 FORD FREE STAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PREVIOUSLY UNDER THE MANUFACTURERS THROTTLE BODY RECALL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 150,000.

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE OF VEHICLE LOSING POWER WHILE DRIVING AND AFTER REPAIRS PROBLEM STILL EXISTS. *SMD THE CONSUMER STATED ON JANUARY 13, 2013, HE TOOK THE VEHICLE TO THE DEALER, BECAUSE IT WOULD REGULARLY JERK FORWARD AND BACKWARD AND THEN IT WOULD CONTINUE TO MOVE. ALSO, THE VEHICLE WOULD SKIP A CYCLE AND WOULD COMPLETELY STOP. ON FEBRUARY 19, 2013, THE CONSUMER RETURNED TO THE DEALER, BECAUSE THE VEHICLE CONTINUED TO EXHIBIT THE SAME SYMPTOMS. THE DEALER INFORMED THE CONSUMER, THE CONVERTER WAS REPLACED ON THE PREVIOUS VISIT, AND IT HAD NOTHING TO DO WITH THE CURRENT PROBLEM.

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,102 AND THE CURRENT MILEAGE WAS 70,373. UPDATED 03/15/13*LJ UPDATED 04/23/2013 *JS

TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, HAVE THROTTLE BODY CLEANED, CAM SENSOR IS TESTED, SHOWS NOT PROBLEMS. VAN STARTS & RUNS FOR ONE DAY. SAME EXACT ISSUE HAPPENS AGAIN. HAVE IT TOWED A SECOND TIME. AGAIN, NO CODES COME UP.MECHANIC FLUSHES OUT THE TRANNY,& VAN RUNS AGAIN FOR 50 MILES W/O INCIDENT. BUT AGAIN, TRYING TO LEAVE FOR WORK NEXT DAY, VAN DISPLAYS THE EXACT SAME ISSUES. NO TORQUE TO MOVE THE VAN, CONSTANT STALLING AS SOON AS IT IS TAKEN OUT OF DRIVE. WILL NOT MOVE AT ALL OR STARTS & MOVES VERY HESITANTLY INTO REVERSE, CATCHES GEAR & JERKS, STALLS ONCE AGAIN. TOW AGAIN TO A FORD DEALER. TOLD THE PROB IS THE RECALLED TORQUE CONVERTER. HAVE IT REPLACED, AND VAN DOESN'T MAKE IT THE 12 MILES HOME. THE VAN LOST COMPLETE POWER ON A HIGHWAY & I WAS ALMOST HIT BY ONCOMING TRAFFIC. TOW BACK, NOW BEING TOLD THE TRANSMISSION NEEDS REPLACEMENT, OVER $3,000 BECAUSE METAL FROM THE RECALLED PART HAS DISLOGGED INTO TRANNY. I AM NOW FINDING THRU MY OWN RESEARCH THAT THIS IS A COMMON PROBLEM RELATING TO THE PCM, WHICH REPLACING TRANNY DOESN'T SOLVE THE ISSUES. FORD IS OFFERING NO HELP OR COMPENSATION AM A SINGLE MOM OF 2 KIDS, 1 IS DISABLED,& NOW BEEN FIRED FROM MY JOB BECAUSE I CAN'T GET THERE 28 MILES AWAY. THE VAN IS STRANDED AT THE DEALER, BECAUSE I HAVE NO MONEY TO FIX OR TOW AGAIN. I AM AT MY WITS END. FORD NEEDS TO STEP UP TO THE PLATE &REPLACE THIS VAN!!!! REPAIRING THE TORQUE CONVERTER, CAM SENSOR, OR TRANSMISSION WILL NOT SOLVE THE PCM PROBLEM, WHICH IS NOT SEALED PROPERLY, & AFTER NUMEROUS REPAIRS, WILL MALFUNCTION AGAIN> MY Q TO FORD IS:DOES SOMEONE HAVE TO DIE FOR U TO DO SOMETHING? *TR

RECALLED TORQUE CONVERTER REPLACED IN 2005 FREESTAR BY DEALER . ( NO WARRANTY PAPERWORK GIVEN FOR THIS PART.) 5 MONTHS LATER, WHILE DRIVING 40 MPH, EXPERIENCED TOTAL POWER LOSS INCLUDING POWER STEERING AND POWER BRAKES. STRUGGLED TO PULL CAR OFF THE MAIN ROAD. TOWED TO OFTEN USED AND NEARBY REPAIR FACILITY. TRUSTED MECHANIC PULLED CAR APART AND REPLACED TRANSMISSION ( INCLUDING NEW TORQUE CONVERTER) FOR TOTAL OF $2225.00. VAN HAD BEEN CAREFULLY MAINTAINED AND HAD 83,000 MILES ON IT. FORD DEALERSHIP ( TOM'S FORD OF KEYPORT, NJ) REFUSED TO REIMBURSE JUST FOR COST OF 2ND TORQUE CONVERTER THAT FAILED SINCE "THE WORK WAS NOT DONE AT FORD DEALERSHIP." ( HOW WOULD I KNOW THIS WAS REQUIRED W/OUT EVER RECEIVING WARRANTY PAPERWORK? AND I REMEMBERED THE ORIGINAL RECALL FORM FROM FORD STATED PART REPLACEMENT BY OUTSIDE MECHANICS WOULD BE REIMBURSED???) LOCAL DEALERSHIP "COULDN'T HELP." NOTICE, I DID NOT EVEN TRY TO GET FORD TO ACKNOWLEDGE TRANSMISSION FAILURE CAUSED BY RECALLED PART OR TO COVER THE NEW TRANSMISSION COSTS. FOLLOWUP THROUGH FORD'S CONSUMER DIVISION ALSO DENIED REIMBURSEMENT FOR 2ND FAILED TORQUE CONVERTER. INTERESTING QUOTES FROM THEM: "WE HAVE NOT RECEIVED MANY COMPLAINTS ABOUT TRANSMISSION FAILURE FOR THAT VEHICLE" AND " THE FAILURE OF THE TORQUE CONVERTER DOES NOT CAUSE TRANSMISSION FAILURE." HMMM BEWARE OF TOTAL LOSS OF POWER WITH THIS MINIVAN WHEN THE TRANSMISSION FAILS!!! DANGEROUS AND FORD IS PLAYING DUMB. UNFORTUNATELY, LIVES AT RISK WITH THIS DENIAL STRATEGY. I USED TO BE A "FORD" MAN. DROVE ONLY FORDS FOR DECADES: F150 TRUCK + $$$ FORD RV + EXPLORER + ESCAPE, ETC. NO LONGER. *TR

I AM HAVING TRANSMISSION ISSUES WITH HIGH REVVING, SOFT SHIFTING AND WHAT FEELS LIKE SLIPPING. AND THEN TODAY WHEN I DROVE THE VAN THERE WAS SMOKE COMING OUT FROM UNDER THE DASH BOARD ALONG WITH THE OTHER ISSUES. AFTER DOING SOME RESEARCH ON LINE IT SEEMS AS THOUGH IT IS THE CONTROL MODULE AND AS IT GETS WET THINGS START TO GO WRONG WITH THE VAN. THE DESIGN IS FAULTY AND NEEDS TO BE FIXED AS WATER GETS INTO THE MODULE AND THE CONNECTOR. I HAVE INCLUDED A VIDEO LINK FROM YOUTUBE FOR YOU TO LOOK OVER REGARDING THIS PROBLEM AND HOW BAD DESIGN IS LEADING TO ALL THESE SMALL COMPLAINTS AND PROBLEMS. I AM TAKING THE VAN TO MY LOCAL DEALER OR SHOP TO SEE IF THIS COULD BE THE CAUSE OF MY PROBLEMS. THIS IS THE YOUTUBE VIDEO LINK HTTP://WWW.YOUTUBE.COM/WATCH?V=LHJEVBMUXJW *TR

THIS VEHICLE HAS A CONTINUING PROBLEM WITH THE PCM SHORTING OUT DUE TO WATER ENTERING THE WIRING HARNESS THROUGH THE WINDSHIELD WIPERS. ONCE THE PCM SHORT CIRCUITS THE TRANSMISSION DOES NOT FUNCTION CAUSING THE CAR TO LOOSE ITS' MOTION. THIS OCCURS WITHOUT WARNING AND PLACES THE OCCUPANTS OF THE VEHICLE AT GREATER RISK OF BEING INVOLVED IN AN ACCIDENT AS THE CAR SIMPLE CEASES TO WORK. THE COMPANY HAS CURRENTLY RECALLED THIS MAKE AND MODEL TO REPLACE A DEFECTIVE TORQUE CONVERTER. ALTHOUGH THIS SEEMS TO SOLVE THE PROBLEM INITIALLY, THE LONG TERM PROBLEM OF WATER SEEPING INTO THE PCM WILL CAUSE THE TRANSMISSION TO FAIL TIME AND TIME AGAIN. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO LOOSE POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE RAPIDLY AND THEN WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 85,000.

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF POWER WHILE DRIVING. RECALL NOTICE SUBMITTED. *SMD WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, TO HAVE THE RECALL PERFORMED, SHE WAS INFORMED THERE WERE NO PARTS AVAILABLE AND FORDS POLICY WAS NOT TO REPLACE THE PART, UNTIL IT ACTUALLY FAILED. ONCE IT FAILED, THE DEALER WOULD THEN ORDER THE PART AND IT WOULD TAKE THREE DAYS TO RECEIVE IT. RECALL# 12V006000.

RECEIVED RECALL FOR TORQUE CONVERTER- HAD IT REPLACED ON AUG 20, 2012. ON NOV. 19TH THE VAN WOULDN'T GO PASS 20 MPH. DROVE SLOW APPROX. 3 MILES TO DESTINATION. HAD IT TOWED TO DEALERSHIP TO CHECK OUT PROBLEM AT INITIAL CONTACT WAS TOLD THEY KNEW OF NO PROBLEMS RELATING TO TORQUE CONVERTER REPLACEMENT. AFTER CHECKING VAN OUT WAS TOLD THAT WE NEEDED A NEW TRANSMISSION, AT SECOND CONTACT WAS TOLD THEY WERE AWARE OF TORQUE RECALL ISSUES BUT NOTHING WOULD BE DONE FOR US. WE HAD NOT HAD ANY PROBLEMS WITH TRANSMISSION PRIOR TO NOV 19TH. WHEN ASKED, WAS ALSO TOLD THAT THEY DID NOT FLUSH AND REPLACE FLUIDS WITH THE TORQUE CONVERTER RECALL SERVICE AS THIS EXTRA COST WAS NOT PART OF THE RECALL. WE WERE TOLD BY AN INDEPENDENT MECHANIC THAT IF FLUIDS WERE NOT CHANGED THAT IT COULD CAUSE THE TRANSMISSION TO FAIL WHICH IT DID. WAS QUOTED A HIGH COST TO REPLACE TRANSMISSION, ENDED UP USING DISABLED VEHICLE AS A TRADE 'AS IS' TO PURCHASE A WORKING VEHICLE. OTHER ISSUES WITH VEHICLE PRIOR TO LAST INCIDENT WERE ELECTRICAL FUNCTIONS NOT WORKING, SLIDING DOORS WOULD REOPEN UPON CLOSING, HAD TO TURN OFF AUTO DOORS, BACKUP WARNING QUIT WORKING, TRACTION CONTROL BUTTON DIDN'T WORK, DVD PLAYER WOULD START RUNNING ON ITS OWN. *TR

WAS DRIVING HOME FROM STORE (ABOUT 20 MILES) WHEN ENGINE CUT OFF WHILE DRIVING AT ABOUT 45 MPH, PULLED OVER AND WAS ABLE TO GET IT STARTED AGAIN. A LITTLE FURTHER DOWN THE ROAD IT CUT OFF AGAIN BUT THIS TIME THE ENGINE JUST REVVED BY ITSELF THEN WENT BACK TO NORMAL WITHOUT COMPLETELY CUTTING OFF. ABOUT 3 MILES FROM HOME IT CUT OFF AGAIN WHILE DRIVING AT ABOUT 40-45 MPH AND I COASTED TO THE SIDE OF THE ROAD AND THEN STARTED IT AGAIN. DECIDED TO TAKE IT TO THE DEALER SINCE IT NEEDED THE TORQUE CONVERTER REPLACED DUE TO RECALL. DROVE IT ANOTHER 20 MILES WITH NO PROBLEMS AND LEFT THE VAN WITH MY SON TO TAKE TO THE DEALER. VAN CUT OUT ON MY SON SEVERAL TIMES WITHIN THE 2 MILES TO THE DEALER. ALSO CUT OFF ON THE MECHANIC AT THE DEALER. DEALER REPLACED TORQUE CONVERTER, OVERDRIVE TRANSMISSION SHAFT SENSOR, AND REPLACED THE PLUGS AND WIRES TO THE TUNE OF OVER $800.00 NOT INCLUDING THE TORQUE CONVERTER WHICH WAS REPLACED AT NO CHARGE DUE TO THE RECALL. DROVE OVER THE NEXT WEEK FOR A TOTAL OF LESS THAN 200 MILES. THEN TODAY THE ENGINE CUT OFF ON ME AGAIN EXACTLY LIKE BEFORE AND I ONCE AGAIN HAD TO COAST OVER TO THE SIDE OF THE ROAD AND RESTART IT. THIS IS VERY SCARY WHEN IT HAPPENS AND COULD CAUSE A VERY SERIOUS ACCIDENT. LUCKILY WHEN IT HAS HAPPENED TO ME IT HAS NOT BEEN ON A BUSY HIGHWAY. SO I HAVE PAID OVER $800 TO THE LOCAL FORD DEALER AND STILL HAVE THE PROBLEM. IT SCARES ME TO DEATH TO DRIVE THIS CAR NOW AND IT IS OUR SOLE VEHICLE AS MY HUSBAND IS DISABLED AND DOESN'T DRIVE. WE ARE IN NO POSITION TO BUY ANOTHER VEHICLE NOW, WE LIVE 20 MILES FROM TOWN AND NOW THIS CAR IS UNSAFE TO DRIVE. *TR

I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT BESIDE MY WORK. DURING MY BREAK I DROVE IT TO THEIR PLACE OF BUSINESS. MY MINIVAN CHECK ENGINE LIGHT WAS ON AND IT WAS ACTING SLUGGISH. I LEFT THE VEHICLE WITH THEM OVERNIGHT. EGAN AUTOMOTIVE CALLED ME AND TOLD ME THAT THERE WAS MOISTURE GETTING INTO THE COMPUTER BOX. THEY SAID THAT FORD KNEW ABOUT THIS PROBLEM AND WERE SELLING A KIT THAT WILL INSULATE THE COMPUTER BOX. I CALLED FORD AND THEY WON'T HELP EVEN THOUGH THE PLACEMENT OF THE COMPUTER BOX UNDER THE WIPER BLADE VENTS WAS THERE BRILLIANT IDEA. LOOKING ONLINE THIS SEEMS LIKE A PRETTY COMMON PROBLEM, YET FORD WON'T RECOGNIZE IT AND FIX IT. THIS IS GOING TO COST ME $300, WHICH I FEEL I'M NOT RESPONSIBLE FOR. A VEHICLE CUTTING OUT WHILE DRIVING IS A SAFETY HAZARD. CAN YOU HELP GET THIS RESOLVED? *TR

I HAD A TORQUE CONVERTER REPLACED 4 DAYS AGO ON MY VAN DUE TO A RECALL AND 4 DAYS AFTER REPAIR MY CAR SHUTS DOWN IN THE MIDDLE OF DRIVING. NOW THE FORD DEALER IS TELLING ME IT HAS NOTHING TO DO WITH THE TORQUE CONVERTER WHICH I FIND IMPOSSIBLE SINCE I HAVEN'T HAD ANY OTHER ISSUES BEFORE WITH MY CAR JUST YOUR BASIC BRAKE REPAIRS. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND THE ENGINE COVERING. THE ENGINE COVERING CLIPS FAILED TO SUSTAIN AND THE WATER PENETRATE THE POWER CONTROL MODULE, CAUSING THE ENGINE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS FLAW IN THIS VEHICLE AND NEEDS TO BE FIXED. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE REFUELING THE VEHICLE, FUEL EJECTED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE THROUGH THE RIGHT SIDE DOOR, THE DOOR FAILED TO STOP WHEN CONTACT WAS IN THE MIDDLE OF DOORWAY. THE VEHICLE HAD POWER SLIDING DOORS WHICH ARE SUPPOSED TO STOP IF PERSON WAS ON THE WAY. ALSO, THE CONTACT MENTIONED THAT THE LEFT SIDE DOOR FAILED TOO. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND SUGGESTED THAT THE AUTOMATIC DOORS SHOULD BE DISCONNECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 108,900 AND THE CURRENT MILEAGE WAS 109,500.

AS I WAS DRIVING, THE VEHICLE (2005 FORD FREESTAR) BEGIN TO JERK AS IF THE TRANSMISSION WAS CONSTANTLY DISENGAGING AND REENGAGING. ALSO, THE RPMS WOULD ESCALATE DURING THIS PROBLEM. AFTER ABOUT SIX JERKS, THE VEHICLE LOST POWER TO THE WHEELS. I COASTED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. I WAITED FOR A FEW MINUTES AND I STARTED THE VEHICLE UP AND I WAS ABLE TO DRIVE HOME. THE VEHICLE STILL JERKS. I LOOKED UP THE PROBLEM WITH A MECHANIC AND THE DIAGNOSTIC COMPUTER READOUT STATED IT WAS THE TORQUE CONVERTER OUTPUT SHAFT SPEED SENSOR. I LOOKED THE INFORMATION UP ONLINE AND DISCOVERED IT WAS INVOLVED WITH A RECALL. THIS RECALL (#12V006000) WAS SUPPOSEDLY REPAIRED ON MY VEHICLE A MONTH AGO. I CALLED FORD AND THEY SAID THAT THE RECALL WAS ALREADY PERFORMED AND THEY CAN NOT DO ANYTHING ELSE. *TR

WE HAVE OWNED OUR 2005 FORD FREESTAR SINCE MAY 2012. IN AUGUST 2012 AND GOING FORWARD WE HAVE EXPERIENCED MANY PROBLEMS WITH THE LOCKING SYSTEMS. THE AUTOMATIC LOCKS WILL NOT UNLOCK VIA THE KEY FOB OR THE DOOR BUTTON. AND BECAUSE FORD DESIGNED THE REAR HATCH / DOORS WITHOUT A MANUAL KEY INPUT. IT BECOMES IMPOSSIBLE TO UNLOCK THE DOORS. THIS IS ESPECIALLY CONCERNING BECAUSE THERE IS NO WAY TO MANUALLY OPEN THE REAR HATCH. THIS IS A SERIOUS FLAW THAT COULD HAVE VERY SERIOUS CONSEQUENCES. THERE SHOULD ALWAYS BE A WAY TO UNLOCK ALL OF THE DOORS FROM THE OUTSIDE OF THE VEHICLE. AS A MOTHER OF TWO KIDS, I KNOW THAT MY KIDS WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE IF THEY NEEDED TO WHEN ONE OF THESE EPISODES HAPPEN. IT IS ALSO A CONCERN IF A LARGE ITEM IS LOADED INTO THE BACK OF THE VAN, THEN THE MALFUNCTION HAPPENS AND YOUR CUSTOMER CAN'T GET IT OUT. THIS JUST HAPPENED TO MY HUSBAND. WE LOST OUT ON MY HUSBAND BEING PAID BECAUSE HE WAS LATE TO HIS SHOW BECAUSE OF THIS RIDICULOUS MALFUNCTION THAT EVERY FORD FREESTAR OWNER IS EXPERIENCING. I GOOGLED THE PROBLEM AND IT IS DISGUSTING THAT SO MANY CUSTOMERS HAVE TO DEAL WITH THIS ISSUE. FIX IT NOW FORD! *TR

WAS DRIVING THE VEHICLE GOING DOWN THE HIGHWAY AT 60MPH AND THE VEHICLE STARTED TO ACT UP PULLED OVER AND IT SHUT DOWN COMPLETELY SECURITY LIGHT STARTED TO FLASH REAL RAPIDLY TURNED THE KEY TO START IT AGAIN AND NOTHING HAD TO HAVE IT TOWED 300.00 WORTH AND HAS BEEN BROKE DOWN FOR FOUR MONTHS BEEN TRYING TO START IT EVER SINCE AND NOTHING THERE IS DEFIANTLY SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT HAD RECEIVED NOTIFICATION OF STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) PRIOR TO THE FAILURE BUT WAS UNABLE TO HAVE THE REPAIRS PERFORMED BECAUSE THE DEALER CONTINUOUSLY ADVISED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 146,000.

CAR STALLS WHEN IT STOPS, SHUTTERING WHILE IT DRIVES, THE CAR HAS BEEN TO THE SHOP TWICE KNOW. THE SECOND TIME IT WAS LEFT OUTSIDE THE AUTO SHOP AND IT RAINED OVER NIGHT. WHEN THE MECHANICS WENT TO START IT AND LOOK AT IT THEY NOTICED THERE WAS WATER DRIPPING OUT OF OUR ECM. THEY DID SOME RESEARCH AND FOUND THAT THERE WERE DESIGN FLAWS IN THE ECM AND THAT IT WASN'T SEALED RIGHT. THERE SHOULD HAVE BEEN A RECALL BUT THERE NEVER HAS BEEN. I HAVE LOOKED ONLINE AND THERE ARE ALL SORTS OF PEOPLE REPORTING THE EXACT SAME THING. *TR

I WAS RUNNING SOME ERRANDS AND MY VAN WAS ACTING WIRED. IT SEEMED LIKE I ONLY HAD FIRST GEAR. I TOOK IT TO FORD DEALERSHIP, FOUND OUT ABOUT THE TORQUE CONVERTER RECALL. TORQUE CONVERTER WAS REPLACED. AT THE TIME THEY ALSO FOUND WATER IN MY TRANSMISSION. THE DID A FLUSH. IT HAS ONLY BEEN THREE MONTHS. TWO WEEKS AGO THE POWERTRAIN LIGHT CAME ON. I TOOK IT TO FORD. THEY DID A DIAGNOSTICS TEST ON IT. SAID IT WAS P0732 INCORRECT GEAR RATIO FOR 2ND GEAR DIRECT CLUTCH NOT LOCKING. WAS WAITING TO SEE IF IT WAS COVERED UNDER RECALL. YESTERDAY WE FOUND OUT IT WAS NOT 07/31/2012. SO I TOOK IT TO MY MECHANIC TODAY 8/1/2012. FIRST THING HE FOUND WAS WATER IN THE TRANSMISSION. HE HAS NO IDEA HOW THE WATER IS GETTING IN AND HAS LOOKED AT ALMOST EVERYTHING THAT COULD ALLOW IT TO ENTER. HE HAS FOUND NOTHING. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND A LOT OF COMPLAINTS REGARDING THIS ISSUE. FORD KNOWS ABOUT IT AND DOES NOTHING. IN THE MEAN TIME THEY EXPECT ME TO PAY A DEALER TOP DOLLAR TO REPLACE MY TRANSMISSION. I DID TELL MY MECHANIC WHAT I FOUND ABOUT THE PCM AND TRANSAXLE VENT ALLOWING THE WATER IN. HE IS GOING TO LOOK INTO IT AND GET BACK TO ME. I HOPE SOMEONE OUT THERE IS LISTENING TO THE CONSUMERS AND CAN GET THIS ISSUE RESOLVED. *TR

RECEIVED A RECALL 11S25/NHTSA RECALL 12V006000 LAST MARCH AND FORD SEEMS TO BE DRAGGING THEIR FEET. I CONTACTED THEM THREE TIMES AND THEY WAVED ME OFF. MY WIFE IS AFRAID TO DRIVE IT. THANK YOU ..UPDATED 09-19-12 *BF

ADD-ON INFO FOR COMPLAINT #10472027. THE DATE STATED FOR THE PROBLEM WITH THE PCM WAS MERELY AN ARBITRARY START DATE FOR OUR PROBLEMS, WHICH WAS REQUIRED TO PROCEED WITH THE COMPLAINT. WE HAVE HAD CONTINUAL PROBLEMS FOR AT LEAST NEAR 2 YEARS WITH THE VEHICLE, BUT NO MECHANIC (INCLUDING FORD'S) HAS BEEN ABLE TO ACCURATELY CONFIRM THE BASIS OF SUCH ISSUES. OUR ASSESSMENT OF A DAMAGED PCM IS BASED ON RESEARCH OF ON-LINE COMPLAINTS FROM OTHER FREESTAR OWNERS WHICH SEEM TO ALMOST PERFECTLY MATCH OUR SITUATION, AS WELL AS THE FACT THAT OUR MECHANIC HAD TO REMOVE WATER FROM THE COMPUTER COMPARTMENT. CURRENTLY, WE ARE IN SEARCH OF A REPLACEMENT COMPUTER, BUT THEY ARE ALMOST IMPOSSIBLE TO FIND. *TR

THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WOULD BE AT MY EXPENSE ALONG WITH THE TOWING OF MY VEHICLE TO THEIR DEALERSHIP FROM NORTH AUGUSTA, SC WHERE IT STRANDED ME. THE ONLY OPTIONS I HAVE IS TEAR DOWN AND REPAIR OR TRADE. NEITHER OF THESE OPTIONS ARE GOOD FOR US. WE JUST PURCHASED MY HUSBANDS TRUCK AND WE ARE ON A TIGHT BUDGET. I GUESS WE WILL HAVE TO BE THE ONES TO TAKE THE HIT FOR SOMETHING THAT IS OBVIOUS TO ANYONE WHO HAS RESEARCHED IT THAT FORD IS AT FAULT AND SHOULD BE HELD ACCOUNTABLE. I HAVE TO HAVE MY VAN FOR WORK AND PERSONAL USE. I DO NOT HAVE ANOTHER VEHICLE TO GO TO WORK IN. FORD SHOULD BE MADE TO REPLACE THESE TRANSMISSIONS COMPLETELY AT THEIR COST. THESE VEHICLES ARE A DEATH TRAP WAITING TO HAPPEN. IT SHOULD NOT TAKE THIS LONG TO GET THE REPAIR PARTS TO THE DEALERS. IF THERE IS A CLASS ACTION LAWSUIT OUT THERE COUNT US IN!! I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE MAKES FORD STEP UP TO THE PLATE AND BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE VEHICLES! I WAS A LOYAL FORD OWNER BUT I AM SERIOUSLY CONSIDERING CHANGING MY PREFERENCE. FORD DO THE RIGHT THING AND HELP YOUR LOYAL CUSTOMERS OUT THAT BOUGHT YOUR VEHICLE TO TRANSPORT THEIR FAMILIES IN SINCE YOU ADVERTISED IT AS A FAMILY VAN!! NHTSA NEEDS TO DO SOMETHING AND FAST OR WE ARE GOING TO LOSE FAITH IN THE AGENCY TO PROTECT US AND OUR FAMILIES! THIS MANY POWERTRAIN AND TORQUE PROBLEMS ARE NOT A FLUKE BUT A VERY SERIOUS PROBLEM THAT NEEDS TO BE MADE RIGHT. IT'S NOT HARD TO RESEARCH THIS YEAR MAKE AND MODEL TO FIND HUNDREDS OF COMPLAINTS REGARDING THE MINIVANS SHUTTING DOWN IN THE MIDDLE OF TRAFFIC! PLEASE HELP US SOON!! *TR

SHORTLY AFTER THE RECALL FOR THE TORQUE CONVERTER THE TRANSMISSION STARTED ACTING UP. IT WAS STALLING, NOT LETTING ME GO INTO REVERSE, AND MANY OTHER THINGS. THE TRANSMISSION IS DISENGAGING AND REENGAGING WHICH IS A SAFETY ISSUE. THIS PROBLEM IS BECAUSE OF THE TORQUE CONVERTER THEY HAD TO RECALL CONTAMINATED THE TRANSMISSION. I DO NOT UNDERSTAND WHY THERE IS STILL NO RECALL. THIS IS A HUGE SAFETY ISSUE! *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT WERE NECESSARY. THE CONTACT EXPRESSED CONCERN THAT THIS WOULD LEAD TO ANOTHER TORQUE CONVERTER FAILURE. THE CONTACT ALSO STATED THAT DUE TO THE WAY THE VEHICLE WAS REPAIRED, IT WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT HE BELIEVED THAT THE TORQUE CONVERTOR THAT WAS REPLACED UNDER THE RECALL WAS DEFECTIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE RECENTLY INSTALLED TORQUE CONVERTOR. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A REIMBURSEMENT FOR THE PREVIOUS REPAIR OR A SECOND REPLACEMENT OF THE TORQUE CONVERTER UNDER RECALL. THE CURRENT AND FAILURE MILEAGE WAS 102,586.

THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN THIS NEW YORK TIMES ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/04/27/AGENCY-UPGRADES-INVESTIGATION-OF-63000-FORD-FREESTAR-MINIVANS-FOR-RUST-CONDITION/ *TR

I WAS DRIVING MY FREESTAR HOME, PULLING INTO MY COMPLEX WHEN THE BATTERY LIGHT CAME ON, THEN A SECOND LATER THE BRAKE LIGHT, THEN ALL THE POWER TO THE VAN WAS LOST. I HAD NO CONTROL, THE ENTIRE ELECTRICAL SYSTEM WENT OUT, THE ENGINE SHUT OFF, I HAD TO RUB THE VAN UP AGAINST THE CURB TO STOP IT. WHEN I GOT IT GOING AGAIN AND PARKED IN MY PARKING SPOT THE BATTERY LIGHT CAME ON AGAIN AND I LOST ALL POWER AGAIN. THE NEXT DAY I REPLACED THE BATTERY AS I WAS TOLD IT COULD BE A BATTERY ISSUE, BUT EVEN WITH THE NEW BATTERY THE LIGHT WAS STILL ON. I HAD THE ALTERNATOR AND THE BATTERY CABLES CHECKED AND IT WAS FINE. THEN I WAS TOLD IT MAYBE THE PCM WHICH IS A KNOWN ISSUE WITH THIS MODEL AND WHAT I EXPERIENCED IS THE IDENTIFIED ISSUE...THIS IS VERY SERIOUS AS I WAS BRING HOME MY FAMILY HOME AND WE JUST GOT OFF THE HIGHWAY LIKE 5-10 MINUTES BEFORE THIS THING SHUT DOWN ON ME, IF THIS WAS THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT. PLUS NOW I CAN'T EVEN DRIVE BECAUSE THE PART IS NOT AVAILABLE, IT'S ON BACK ORDER, SO THIS MUST MEAN A LOT OF PEOPLE ARE HAVING THIS ISSUE. WE NEED TO HAVE A RECALL ON THIS BEFORE PEOPLE GET HURT OR KILLED, ESPECIALLY WHEN IT'S A KNOWN ISSUE HTTP://NHTHQNWWS111.ODI.NHTSA.DOT.GOV/ACMS/DOCSERVLET/ARTEMIS/PUBLIC/PURSUITS/2009/DP/INSL-DP09004-35644P.PDF !!!!! *TT

TRANSMISSION SEEMED TO BE ACTING UP TRYING TO MAINTAIN HIGHWAY CRUISING SPEEDS, 55-65 MPH. KEPT SHUTTERING AND VIBRATING. BALISE FORD IN HYANNIS MA FOUND A PROBLEM IN THE TRANSMISSION. THEY HAD THE VEHICLE FOR APPROXIMATELY 60 DAYS TIME. DURING THAT TIME THEY REMOVED THE TRANSMISSION UNDER THE DIRECTION OF FORD ESP EXTENDED WARRANTY CENTER APPROXIMATELY 8 TIMES, REPLACING A NEW AND DIFFERENT PART EACH TIME THEY REMOVED THE TRANSMISSION AND REINSTALLED IT. AFTER THE REPAIR "ATTEMPT" EXCEEDED THE REPLACED VALUE, FORD ESP EXTENDED WARRANTY PROGRAM DECIDED TO REPLACE THE ENTIRE TRANSMISSION WITH A FORD FACTORY REBUILT TRANSMISSION. AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE STARTED DOING THE SAME THING ALL OVER AGAIN. WE THEN GOT A RECALL ON THE VEHICLE AND INQUIRED. COME TO FIND OUT THE TORQUE CONVERTER WAS THE PROBLEM AND THE REBUILT TRANSMISSION FROM FORD FACTORY HAD ONE OF THE BAD CONVERTERS AND THAT NEEDED TO REPLACED AS SOON AS PARTS WERE AVAILABLE. THE NEW CONVERTER CAME IN AND WAS INSTALLED IN THE VEHICLE APPROXIMATELY AUGUST 2012. LATE NOVEMBER 2012 THE VEHICLE, NOW WITH 46,000 ONE OWNER PAMPERED MILES ON IT IS DOING THE SAME THING. THE VEHICLE SHUTTERS WHEN FLOATING IN AND OUT OF GEARS WHEN TRYING TO MAINTAIN HIGHWAY SPEEDS, 55 - 65 MPH. WHEN THIS OCCURS YOU CAN FEEL THE RUMBLE IN THE VEHICLE AND THE TACHOMETER NEEDLE JUMPS AROUND. THIS VEHICLE IS MY MOTHER'S ONLY MEANS OF TRANSPORTATION AND SHE IS A 72 YEAR OLD WOMAN WHO HAS HAD 2 TOTAL KNEES REPLACEMENTS. I PURCHASED THIS VEHICLE BRAND NEW FOR HER THINKING IT WOULD BE A DEPENDABLE VEHICLE, AND WITH HER LOW AMOUNT OF MILES DRIVEN YEAR, ASSUMED IT WOULD LAST AN EASY 10 YEARS. NOT THE CASE. I AM AFRAID TO HAVE HER USE THIS VEHICLE AND FORD NEEDS TO STEP UP TO THE PLATE AND FIX IT ONCE AND FOR ALL OR REPLACE THE VEHICLE FOR US. *TR

WAS STOPPED AT STOP SIGN GAVE IT GAS TO TURN LEFT LOSS POWER ENGINE WAS RUNNING. ALMOST GOT HIT BY ONCOMING TRAFFIC WAS ABLE TO COAST DOWN HILL NO POWER IN TRANSMISSION. CHECKED FLUID OK. TRIED TO PUT IN REVERSE AND DRIVE NOTHING PUSHED TO SIDE OF ROAD. VERY DANGEROUS SITUATION. *JS