NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Ford Freestar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2007 FORD FREESTAR SEL FRONT WHEEL BEARING HUBS MAKING A VERY HIGH PITCH WHISTLING NOISE. OBVIOUSLY THIS IS A VERY WELL KNOWN PROBLEM BY THE NUMBER OF COMPLAINTS LISTED ONLINE. I THINK THIS SHOULD BE A RECALL ITEM. *TR
FORD FREESTAR 2007, TRANSMISSION WENT OUT, WHILE I WAS DRIVING DOWN THE ROAD, THE PUMP WENT OUT AND THE VEHICLE JUST STOPPED GOING, NO LONGER UNDER WARRANTY, AND VERY COSTLY 1269.99. ALOT OF OWNERS HAVING THE SAME ISSUE. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING IN REVERSE LESS THAN 5 MPH, THE VEHICLE UNEXPECTEDLY SURGED FORWARD WHEN SHIFTING FROM THE REVERSE GEAR INTO THE DRIVE POSITION. THE BRAKES WERE ENGAGED AND THE VEHICLE STOPPED. THE FAILURE OCCURRED WHENEVER THE GEAR SELECTOR WAS SHIFTED FROM REVERSE GEAR INTO ANY GEAR RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE AIR FILTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE MADE OF PLASTIC, WHICH CAUSED THE LIGHTS TO BECOME VERY DIM WHEN ACTIVATED. AFTER CLEANING THE HEADLAMP COVERS, THERE WAS A YELLOWISH TINT ON THEM THAT BECAME PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS 2007 FORD FREESTAR. THE CONTACT STATED THAT SEVERAL TIMES WHEN HE WOULD SHIFT INTO REVERSE OR DRIVE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE AS A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE DEALER TEST DROVE THE VEHICLE AND PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE. THE DEALER REPLACED THE SPARK PLUGS AND THE COMPUTER BOARD BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE FAILURE MILEAGE WAS 86,811 AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE REAR QUARTER PANELS ON THE VEHICLE WERE RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
DRIVING ON FREEWAY AND SUDDENLY CAR WOULD NOT ACCELERATE! IT WAS RUSH HOUR AND I WAS TERRIFIED. MIRACULOUSLY, I WAS ABLE TO COAST TO THE SHOULDER WITHOUT MAJOR INCIDENT. AT THAT TIME, CAR WOULD NOT ENTER ANY GEARS. UPON ACCELERATION THE CAR WOULD JUST REV, BUT WOULD NOT MOVE, EVEN IN REVERSE. FORTUNATELY, I HADN'T PICKED UP MY CHILDREN FROM SCHOOL YET! I COULDN'T IMAGINE BEING STRANDED ON THE SIDE OF THE FREEWAY WITH THEM. IT WAS SCARY ENOUGH FOR ME! CAR WAS TOWED TO LOCAL FORD DEALERSHIP, WHERE IT TOOK THEM A WEEK TO REBUILD/REPLACE THE TORQUE CONVERTER. THANKFULLY, IT WAS COVERED UNDER WARRANTY, BUT IT STILL COST ME $100 DEDUCTIBLE, PLUS THE ENORMOUS INCONVENIENCE OF NOT HAVING A CAR. I HAD 3 YOUNG CHILDREN AND A FULL TIME JOB AND NO CAR FOR A WEEK. FORD REFUSED TO PROVIDE ME A RENTAL. CONSIDERING SOME OF THE OTHER HORROR STORIES, I GUESS I GOT OFF PRETTY LUCKY. TOO MANY OF THESE STORIES OUT THERE, FORD NEEDS TO RECALL!! *TR
I HAVE A 2007 FORD FREESTAR VAN. ON OR ABOUT 12/15TH I WAS DRIVING TO CLASS AT CALDWELL COMMUNITY COLLEGE IN LENOIR, NORTH CAROLINA DURING RUSH HOUR. I WAS IN THE FAR LEFT LANE AND ALL OF A SUDDEN THE VAN LOST POWER HOWEVER THE LIGHTS WORKED AND I WAS NOT ABLE TO GET OVER IN THE RIGHT LANE TO PULL INTO A PARKING LOT. AFTER PUTTING THE VAN IN PARK I TRIED TO THEN USE THE GAS PEDAL AND NOTHING HAPPENED. I HAD THE VAN TOWED AND AFTER A WEEK OR SO A REPAIRMAN TOOK THE TRANSMISSION APART AND HAD TO REPLACE IT ALONG WITH REBULDING THE COMPRESSOR. *TR
THIS IS MY SECOND COMPLAINT FORM SUBMISSION FOR THE PROBLEM. LAST FALL MY 2007 FORD FREESTAR BROKEN DOWN DUE TO TRANSMISSION MALFUNCTION. I WAS TOLD THAT FORD HAS ALOT OF PROBLEMS WITH TRANSMISSIONS. I NEED TO KNOW WHAT ELSE I CAN DO TO REIMBURSED FOR THE FAILURE OF THE TRANSMISSION. I WAS ON MY WAY TO COLLEGE CLASSES WHEN THE VAN BROKEN DOWN. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS STATED THAT WHILE DRIVING 20 MPH, HE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE DECELERATED. THERE WAS AN INCREASE IN THE ENGINE RPMS DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 69,375 AND THE CURRENT MILEAGE IS 114,000. UPDATED 05/01/2012*LJ UPDATED 05/04/12
MY 2007 VAN HAS STOPPED DRIVING ON OVER 6 OCCASIONS WHILE I AM DRIVING, IT HAS BEEN REPAIRED 4X AND ALWAYS TOLD IT WAS A NEW ISSUE. ON THE LAST OCCASION I LEFT THE VAN ON THE ROAD GOT MY MOM TO PICK ME UP. I HAVE 3 KIDS THAT I DRIVE IN THE VEHICLE AND FORD WILL NOT TAKE ANY RESPONSIBILITY, I THINK 4 ATTEMPTS TO FIX A VAN IS MORE THEN FAIR ON MY PART, IT IS EVIDENT THAT FORD DOES NOT KNOW WHAT THE PROBLEM IS, AND I WILL NOT BE THEIR GUINEA PIG. *TR
WHILE TRAVELING ON I-81 SOUTHBOUND, MY 2004 FORD FREESTAR VAN WENT OUT OF GEAR AND THE VAN LOST POWER. WHEN WE COASTED TO THE SHOULDER THE VAN WOULD NOT GO INTO GEAR. THE FORD DEALERSHIP THAT IS WORKING ON THE VAN BELIEVES IT IS THE TRANS TORQUE CONVERTER. *TR
HAD ACCIDENT AND SEATBELT BROKE AND FRONT AIR BAGS DID NOT EMPLOY ON ICY ROAD
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.