2010 Ford Fusion Complaint Log

TACATA RECALL. TODAY I CALLED THE ANACORTES FORD DEALERSHIP IN WA STATE AND SPOKE WITH JOSH IN THE SERVICE DEPARTMENT. I TOLD HIM I HAD A LETTER FROM FORD ABOUT A RECALL. HE SAID THAT FORD IS OUT OF THE PARTS AND THEY AREN'T ABLE TO ORDER ANY. I ASKED HOW LONG TILL THEY CAN ORDER MORE AND HE SAID MAYBE A MONTH. SO I ASKED WHAT MY OPTIONS WERE, IF I NEEDED TO CALL BACK EVERY MONTH. HE SAID THE BEST HE COULD DO WAS ADD ME TO HIS LIST AND KEEP AN EYE ON IT. I EXPLAINED THAT MY HUSBAND HAD CALLED A FEW MONTHS BACK AND SPOKE WITH SOMEONE WHO SAID THEY WERE ORDERING THE PART AND WOULD BE CALLING HIM BACK IN A FEW WEEKS. HE SAID THERE WAS NOTHING ON RECORD OF THAT. I AM EXTREMELY UNSATISFIED WITH THE HANDLING OF THE SITUATION. IT'S BEEN OVER A YEAR SINCE I FIRST STARTED GETTING LETTERS ABOUT THIS RECALL. THE MOST RECENT LETTER I RECEIVED FROM FORD MOTOR COMPANY DATED FEBRUARY 2019, STATES THAT, 'PARTS ARE AVAILABLE TO REPAIR YOUR VEHICLE HOWEVER, YOUR DEALER WILL NEED TO ORDER PARTS FOR YOUR VEHICLE PRIOR TO YOUR APPOINTMENT.' THIS IS NOT CONGRUENT WITH WHAT JOSH SAID. HE SAID THEY ARE NOT ABLE TO ORDER ANY MORE AT THIS TIME.

DRIVING AND TURNING TO PULL ONTO MY STREET 'SERVICE POWER STEERING NOW' ALERT APPEARED ON DISPLAY. AND 'TRACTION' LIGHT ACTIVATED AND I LOST POWER STEERING THANKFULLY IT HAPPENED AS I WAS ARRIVING HOME. NEXT DAY (TODAY) STILL POWER STEERING NOTIFICATION AND NO POWER STEERING WHEN DRIVING.

THE BRAKE ARE EXHIBITEING THE SAME ISSUE AS NHTSA CAMPAIGN #19V904000. RARELY, THE BRAKE PEDAL WITHOUT WARNING WILL DROP TWO INCHES TO WITHIN 1/2 INCH FROM THE FLOORBOARD. THIS STARTED AFTER WE HAD THE BRAKES PROFESSIONALLY FLUSHED WITH THE RECOMMENDED AND WHAT THE MASTER CYLINDER CAP INDICATED DOT 3. MY VIN IS NOT ON THE NHTSA LIST, BUT THE PROBLEM IS IDENTICAL. CURRENTLY IN THE SHOP HAVING THE COMPLETELY FLUSHED WITH DOT 4. STARTED ABOUT A YEAR AND A HALF AGO, BUT ONLY BECAME AWARE OF THE FIX YESTERDAY.

IMMEDIATELY AFTER STARTING CAR, POWER STEERING ASSIST FAULT MESSAGE APPEARED ON DASH. COULD NOT TURN THE WHEELS IN EITHER DIRECTION WHILE PARKED. TURNED OFF CAR, WAITED APPROX 30 SECONDS, AND RESTARTED. POWER STEERING WAS FUNCTIONAL WITH NO ERROR AFTER RESTART. DROVE TO NEXT DESTINATION, WAS PARKED FOR APPROX 30 MINUTES, AND THE SAME SCENARIO WAS REPEATED WHEN ATTEMPTING TO START THE CAR AND DRIVE FROM THERE.

ON MARCH 7TH, 2019 AT 0600 HOURS, AN ERROR CODE POPPED UP ON THE DASH SHOWING A POWER STEERING ASSIST FAULT. CAR WAS STATIONARY AT THIS TIME AT HOMEOWNERS DRIVEWAY. STEERING WHEEL WAS DIFFICULT TO TURN AS THERE WAS NO POWER TO THE STEERING. ACCORDING TO TO NHTSA DOCUMENTATION, NUMEROUS COMPLAINTS ON THIS SAME RELATED ISSUE PROMPTED RECALLS ON OTHER MODELS, HOWEVER 2010 FORD FUSION, WHICH EXPERIENCED SAME PROBLEM WAS OMITTED FROM ORIGINAL RECALL. FURTHER RESEARCH REVEALED NUMEROUS COMPLAINTS REGARDING SAME OR SIMILAR ISSUE PROMPTING ANOTHER INVESTIGATION. UNKNOWN WHAT THE SECOND RESULTS YIELDED.

FOR THE LAST COUPLE MONTHS, I WILL OCCASIONALLY START THE CAR AND FIND I AM BRIEFLY WITHOUT POWER STEERING. THE POWER STEERING USUALLY KICKS IN AFTER A FEW MOMENTS OF WAITING WHILE PARKED. HOWEVER, TODAY, 3.7.2019, I STARTED THE CAR, I FOUND THERE WAS NO POWER STEERING, AND THEN I RECEIVED A MESSAGE ON MY CONSOLE THAT READ, "POWER STEERING ASSIST FAULT," OR SOMETHING SIMILAR. I TURNED OFF THE CAR, RESTATED, AND THE POWER STEERING DID ENGAGE. HOWEVER, NOW I AM UNCERTAIN IF I CAN RELY ON MY POWER STEERING AND WILL BE GETTING IT FIXED SOON.

POWER STEERING FAULT ELECTRICAL STEERING ASSIST MALFUNCTION. CAR DOES NOT STEER WITHOUT ELECTRIC ASSIST. THIS IS A SAFETY HAZARD. TO DATE THIS HAS ONLY OCCURRED WHEN VEHICLE IS STARTED. TURNING OFF VEHICLE AND RESTARTING CLEARS THE FAULT. IF THIS WERE TO HAPPEN WHILE VEHICLE WAS IN OPERATION, THERE WOULD BE A LOSS IN VEHICLE CONTROL. LOSING CONFIDENCE IN HAVING MY DAUGHTER DRIVE THIS VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O'MEARA FORD CENTER INC. (400 W 104TH AVE, NORTHGLENN, CO 80234, (800) 644-6072) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE WAS STATIONARY. WHEN I GOT INTO THE VEHICLE, THE WHEEL WOULD NOT TURN AND IT SAID "SERVICE POWER STEERING NOW".

THE VEHICLE HAS A SOFT BRAKE PEDAL FOR APPROXIMATELY THE LAST 18 MONTHS AND FURTHER BRAKE TRAVEL IS REQUIRED TO GET THE SAME OR SIMILAR BRAKING PERFORMANCE, OFTEN TO THE FLOOR. OCCASIONALLY, THIS BECOMES CONCERNING WHEN COMING TO A STOP LIGHT OR STOP SIGN AS THE VEHICLE DOES NOT SEEM TO ALWAYS SLOW OR STOP CONSISTENTLY. ADDITIONALLY, A PROBLEM OCCURS WHEN THE VEHICLE HAS BEEN SITTING FOR A FEW HOURS, SUCH AS OVERNIGHT OR AFTER WORK. WHEN FIRST APPLYING THE BRAKES, THERE IS ALMOST NO BRAKING THAT HAPPENS. THIS IS AT SLOW SPEEDS, 1-5 MPH. EXAMPLE, APPROXIMATELY WEEKLY, WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WILL CONTINUE TO ROLL A FEW FEET (3-5 FEET) EVEN WHEN THE BRAKE PEDAL IS DEPRESSED ALL THE WAY TO THE FLOOR. THIS IS AT VERY SLOW SPEEDS, DEFINITELY UNDER 5 MPH. AT THOSE SPEEDS THE VEHICLE SHOULD STOP IMMEDIATELY. THIS HAS RESULTED IN NEARLY BACKING INTO VEHICLES. THE VEHICLE WAS TAKEN A FORD DEALER TO DIAGNOSE THE ISSUE. THE DEALER STATED A HYDRAULIC CONTROL UNIT IN THE BRAKING SYSTEM WAS STUCK AND WOULD NEED TO BE REPLACED. THIS DIAGNOSIS IS VERY SIMILAR, IF NOT THE SAME AS NHSTA CAMPAIGN 19V904000 AND FORD RECALL 19S54. HOWEVER, MY VEHICLE IS NOT CONSIDERED PART OF THAT RECALL DUE TO DATE OF MANUFACTURE. SINCE THE PROBLEMS SEEM TO BE THE SAME, PLEASE URGE FORD TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED VEHICLES FOR THIS SAFETY ISSUE.

THE VEHICLE LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY ALMOST CAUSING ME TO RUN OFF THE ROAD AND INTO A TREE. THE SERVICE POWER STEERING NOW LIGHT THAN CAME ON

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND THE STEERING CEASED WITH THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD, INC. (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO VEHICLE TO TRI-COUNTY FORD LOCATED AT (4032 COMMERCE PKWY, LA GRANGE, KY 40031), WHERE THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT. THE MANUFACTURER AGREED TO ASSIST FINANCIALLY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

I WAS DRIVING DOWN THE ROAD AND WENT TO MAKE A TURN AND IN MID TURN AND WITHOUT WARNING THE POWER STEERING ASSIST FAULT MESSAGE POPPED UP ON MY DASH AND MY STEERING WHEEL LOCKED UP AND I NEARLY DIED DUE TO A HEAD ON COLLISION AS I WAS TRYING TO TURN INTO MY SUBDIVISION AND IT LOCKED UP WHILE I WAS IN THE ON COMING TRAFFIC LANE TRYING TO CROSS OVER. VERY SCARY JUST LOCKED UP WITHOUT ANY WARNING. I'VE HAD ZERO ISSUES WHATSOEVER WITH IT. NO PROBLEMS AT ALL IN THE 9 YEARS I'VE HAD THIS CAR BESIDES THE OTHER RECALLS ON IT. CANT STRESS ENOUGH HOW SCARY IT WAS TO JUST BE DRIVING AND WITHOUT WARNING NEARLY BEING KILLED BY A CAR MALFUNCTION.

DRIVING DURING A SNOWSTORM,I WENT TO USE THE BRAKES. THE ANTI LOCK BRAKES KICKED IN AND SINCE THEN THE BRAKE PEDAL IS SPONGY SOMETIMES THE PEDAL GOES TO THE FLOOR. HAVE TO PUMP THE PEDAL. MASTER CYLINDER IS GOOD AND BRAKES HAVE BEEN BLED.

I WAS PULLING INTO A PARKING LOT AND STEERING LOST ALL POWER AND WOULDN'T TURN

ON FEBRUARY 28, 2019, I STARTED MY CAR TO TAKE KIDS TO SCHOOL AT 6:45 SAM. I RETURNED BACK HOME AND EXITED THE HOME AGAIN AT 8:00AM. WHEN I STARTED THE CAR THERE WAS NO POWER STEERING. IT STATED SERICE POWER STEERING NOW. THE VEHICLE IS NOT DRIVABLE ATVYHIS TIME. I DID GO ONLINE TO SEE IF ANYONE WAS HAVING THIS ISSUE AND ONGOING THAT OTHER YEARS WERE RECALLED EXCEPT 2010 MODEL. STEERING WHEEL WILL NOT TURN UNLESS YOU ARE USING EXTREME FORCE TO TURN WHICH WILL RESULT IN AN ACCIDENT AS YOU ARE UNABLE TO MAUENUVER IN AN EMERGENCY.

MY 17 YEAR OLD WAS PULLING ONTO A BUSY ROAD AND HER POWER STEERING LOCKED UP. IT GAVE NO WARNING AND SAID SERVICE POWER STEERING NOW. SHE WAS LUCK THAT SHE COULD GO STRAIGHT AND NOT INTO ONCOMING TRAFFIC. I KNOW THEY RECALLED OTHER YEARS AROUND 2010 BUT THIS IS VERY UNSAFE. IF SHE WOULD HAVE BEEN ON THE HIGHWAY OR IN HEAVY TRAFFIC THIS COULD RESULT IN A MAJOR ACCIDENT OR DEATH. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO. I WILL ALSO PUT IN A COMPLAINT WITH FORD AS WELL. THE PEOPLE WHO LOOKED AT IT SAID THAT THERE IS NO CODE SHOWING A PROBLEM AND CAN RESET IT WHICH IS NOT A GREAT OPTION BECAUSE IT WILL JUST HAPPEN AGAIN WITHOUT WARNING.

WHILE DRIVING DOWN THE ROAD A WARNING POPPED UP SERVICE POWER STEERING SOON NOT EVEN FIVE MILES DOWN THE ROAD ANOTHER WARNING POPPED UP SERVICE POWER STEERING NOW AND I HAD NO CONTROL OVER THE CAR THE POWER STEERING WENT OUT AND I COULD NOT TURN THE CAR LEFT ME AND A 3 WEEK OLD BABY ON THE SIDE OF THE ROAD

TAKATA RECALL IT KEEPS WARNING ME THAT AIR BAG ISN'T WORKING N I KEEP LOSING POWER STEERING FLUID

I WAS LEAVING MY HOUSE AND THE POWER STEERING LIGHT CAME ON, I TURNED THE CAR OFF AND THEN ON THE WARNING LIGHT WENT OFF. AS I WAS DRIVING, IT BECAME VERY HARD TO STEER THE CAR. WITHOUT WARNING THE POWER STEERING WENT OUT AND HAS BEEN OUT FOR A COUPLE OF WEEKS, IT IS VERY HARD TO TURN THE WHEEL. I CAN NOT AFFORD TO FIX IT RIGHT NOW, IT SEEMS THERE IS A LOT OF PROBLEMS WITH THIS CAR MODEL. I HAD JUST HAD THE AIR BAG REPLACED AND WAS HOPING TO HAVE NO MORE PROBLEMS IT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT LOGANVILLE FORD (3460 US 78, LOGANVILLE, GA 30052) FOR REGULAR SCHEDULED MAINTENANCE, THE MECHANIC FOUND A LEAK AND STATED THAT THE FUEL TANK NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17256003. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

THE SERVICE POWER STEERING INDICATOR CAME ON WHEN THE TECHNICIAN CHECKED THE CODE IT SAID IT NEEDED A STEERING WHEEL ANGLE SENSOR FOR THIS PARTICULAR MODEL A POWER STEERING ANGLE SENSOR IS NOT APPLICABLE SO THEY TOLD ME I NEED A NEW CLOCK SPRING I ORDERED THE NEW CLOCK SPRING AND IT DID NOT FIX THE PROBLEM. IT HAS NO POWER STEERING WHATSOEVER VERY HARD TO TURN IT JUST HAPPENED WHILE DRIVING. VERY UNSAFE CONDITION AND I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THIS BEING A MAJOR PROBLEM FOR THESE VEHICLES AND MODELS WITH CURRENT AND NEWER YEARS.

WHEN I STARTED MY CAR THIS MORNING, A MESSAGE APPEARED THAT SAID "POWER STEERING ASSISTANT FAULT ERROR" I INITIALLY THOUGHT MAYBE IT WAS BECAUSE OF THE COLD, BUT THAT WAS NOT THE CASE. I DROVE IT TO WORK, AS I DID NOT HAVE ANY OTHER CHOICE. I MADE IT TO WORK SAFELY, IT WAS JUST HARD STEERING AT TURNS. I BEGAN TO INVESTIGATE AS TO THE PROBLEM ON THE INTERNET. IT SEEMS THAT THERE WAS A RECALL FOR THIS ISSUE FOR THE 2011 AND LATER MODELS. UNFORTUNATELY THIS IS NOT THE BEST TIME FOR THIS TO HAPPEN. AS I WAS READING THIS SITE, THERE ARE MANY OTHERS WITH THE SAME YEAR MODEL FUSION THAT ALSO HAVE HAD THIS ISSUE. I WOULD THINK THAT FORD WOULD CONSIDER TO ALSO OFFER TO FIX THIS PROBLEM ON THE 2010 MODES AS WELL, SINCE THEY HAVE HAD THE RECALL ON THE 2011 MODELS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC RACK AND PINION AND STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT APPROXIMATELY 25 MPH, ATTEMPTING TO MAKE A TURN WHEN THE CONTACT'S HUSBAND WAS INVOLVED IN A COLLISION ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT HER HUSBAND HIT THE WINDSHIELD AS THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED SHE WAS UNAWARE OF ANY WARNING LIGHTS ILLUMINATING PRIOR TO THE CRASH. A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED MULTIPLE INJURIES INCLUDING A BROKEN NECK, PARALYSIS, AND A STROKE. THE CONTACT WAS UNAWARE OF INJURIES IN THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO AUTO NATION FORD NORTH CANTON (5900 WHIPPLE AVENUE NORTH CANTON, OHIO 44720 (330) 238-3206) HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED BY THE INSURANCE COMPANY TO NORTH CANTON COLLISION (1130 S MAIN ST, NORTH CANTON, OH 44720 PHONE: (330) 499-5171) FOR THE AUTO BODY REPAIRS. THE CONTACT MENTIONED THAT AN AIR BAG RECALL NOTICE WAS RECEIVED FROM THE MANUFACTURER FORD AFTER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 77,000. *LN*JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE CONTACT HAD TO EXERT EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. ALSO, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO REACH HER DESTINATION SAFELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

AFTER DRIVING THE VEHICLE, I TURNED IT OFF IN A DRIVE THRU LINE AND LESS THAN 2 MINUTES LATER CRANKED IT UP AND RECEIVED THE POWER STEERING ASSIST FAILURE ERROR. MY STEERING WHEEL HAD NO POWER STEERING, IT TOOK EVERYTHING I HAD TO MANAGE TO DRIVE THE CAR INTO A PARKING SPACE. I TURNED IT OFF AND BACK ON AND IT WORKED AGAIN. AFTER READING EVERYONE'S EXPERIENCES I FIND IT RIDICULOUS FORD DOESN'T HAVE A RECALL ON THE 2010 TOO! THIS CAR IS A FINANCIAL DRAIN AND FORD HAS DEFINITELY LOST ANY FUTURE BUSINESS FROM ME! THIS HAPPENED ONLY A FEW MONTHS AFTER FORD REPLACED THE TAKATA AIRBAG WHICH I'VE SEEN OTHERS COMPLAIN ABOUT.

TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS

WHILE OPERATING VEHICLE, STEERING SYSTEM DISPLAYED ERROR ON DRIVER INFORMATION CENTER AND VEHICLE BECAME DIFFICULT TO STEER. LUCKILY WAS ABLE TO GET OFF THE ROAD WITH NO PERSONAL INJURY. DIAGNOSIS OF THE PROBLEM IS THAT THE ENTIRE RACK AND PINION STEERING ASSEMBLY MUST BE REPLACE BECAUSE OF A FAILURE OF THE ELECTRONIC MOTOR THAT IS NOT SERVICEABLE. THE REPAIR IS AN EXPENSIVE REPAIR AS THE REPLACEMENT UNIT IS EXPENSIVE. MY CONCERN IS THAT THIS IS A TRUE SAFETY ISSUE. MY RESEARCH SHOWS THAT FORD CHANGED THE STEERING ASSEMBLY PART WAY THROUGH THE PRODUCTION OF THIS MODEL YEAR. THIS IMPLIES THAT THEY KNEW THERE WAS AN ISSUE AND TOOK STEPS TO ADDRESS. THIS CHANGED ASSEMBLY WAS LATER USED ON THE REMAINING 2010 AND CARRIED THROUGH TO THE 2011 AND 2012 MODEL YEARS THAT WERE LATER RECALLED BECAUSE OF ISSUES WITH THIS STEERING ASSEMBLY. YOUR ORGANIZATION IDENTIFIED A SAFETY ISSUE WITH THE 2011 AND 2012 MODEL YEARS YET CHOSE TO IGNORE THE 2010 MODEL YEAR. THERE ARE THOUSANDS OF FAILURES ON THE 2010 MODEL YEAR. HELP ME UNDERSTAND THE RATIONALE FOR NOT CLASSIFYING THIS AS A SAFETY ISSUE.

WHILE DRIVING ON DRY PAVEMENT AND TRANSITIONING TO A DIRT ROAD, THE HCU UNIT HAS MALFUNCTIONED WHILE APPLYING THE BRAKES AND CAUSED MY VEHICLE TO HAVE NO BRAKES AND THE VEHICLE FAILED TO STOP. I WAS FORCED TO USE THE EMERGENCY BRAKE TO AVOID AN ACCIDENT. THIS CAUSED THE ENTIRE BRAKING SYSTEM TO FAIL AND THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 7 BUSINESS DAYS WITH NO CONCRETE REPAIR IN SITE. TO DATE THE ESTIMATED COST FOR REPAIR NOT INCLUDING THE HCU IS $1,500 JUST IN LABOR TO TRY AND FIND THE ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES LOST POWER AND THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BRAKE MODULE. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

WHILE TURNING OUT OF THE DRIVEWAY INTO THE STREET THE BRAKE PETAL PULSED AS IF THE ANTILOCK BRAKE SYSTEM WAS ACTIVATED. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES BEING PRESENT. PUMPING THE BRAKES RESTORED A LITTLE OF THE PEDAL PRESSURE. AFTER THAT THE BRAKES REMAINED SPONGY. WE REPLACED THE BRAKE MASTER CYLJNDER BUT WERE UNABLE TO GET ANY PRESSURE IN THE BRAKE SYSTEM EVEN AFTER BLEEDING THE BRAKE LINES. THE DEALER SAID THAT IT WAS THE ABS CONTROL MODULE. THERE SHOULD NOT BE A PART THAT CAN FAIL WHILE DRIVING THAT CAN PHYSICALLY TAKE AWAY ALL OF THE BREAK PRESSURE IN THE SYSTEM. IN RESEARCHING ON THE INTERNET I HAVE FOUND HUNDREDS OF CASES OF PEOPLE SAYING THE SAME THING HAPPENED TO THEM WITH THEIR FUSION. THE PROBLEM SEEMS TO BE THAT ONE OF THE VALVES IN THE ABS CONTROL MODULE CAN STICK IN THE OPEN POSITION CREATING A LOOP IN THE BRAKE LINE SYSTEM THAT ALLOWS THE FLUID TO CIRCULATE INSTEAD OF PRESSURIZING THE WHEEL CALIPERS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING TO HER RESIDENCE. THE CONTACT CALLED BORGMAN FORD MAZDA AT (616) 534-7651 (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) WAS IMMEDIATELY NOTIFIED WHEN THE RECALL NOTICE WAS RECEIVED AND AN APPOINTMENT WAS SCHEDULED; HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. ON OTHER OCCASIONS, THE BRAKE PEDAL WAS SOFT AND WOULD TAKE TIME TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) TO BE DIAGNOSED, BUT NO FAILURE COULD BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,232.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ACCELERATING IN REVERSE, THE STEERING WHEEL FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIFED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

BRAKES FAILED. REPLACED MASTER CYLINDER, AND ABS PUMP STILL NO BRAKES. ELECTRICAL CODES KEEP COMING UP. RREPLACED PADS ALL AROUND AND ROTOR AND CALIPER. BLEED SYSTEM. WITH NO POWER TO CAR BRAKE PETAL HARD AND POWER PEDAL GOES RIGHT TO THE FLOOR. SYSTEM BARELY BLEEDS.

IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WETHER IM DRIVING OR PARKED

WARNING MESSAGE ON DASH 'SERVICE POWER STEERING NOW" AS YOU ARE DRIVING DOWN THE HIGHWAY. YOU CAN NOT DRIVE CAR AT ALL AND STEERING WHEEL IS EXTREMELY HARD TO STEER. HAD TO HAVE TOWED TO DEALERSHIP. $2100 PARTS AND LABOR TO FIX.

1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM

MY POWER STEERING KEEPS GOING OUT IT WILL GO OUT THEN YOU LET THE CAR SIT FOR A WHILE THEN IT WILL BE FINE BUT THEN IT WILL HAVE NO POWER STEERING AGAIN HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. NO CODE PULLING UP AT BODY SHOP. THIS IS VERY DANGEROUS THIS SHOULD BE A RECALL GOING TO CAUSE AN ACCIDENT

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING AND "POWER STEERING DEFAULT" APPEARED. WHEN THE CONTACT SHIFTED INTO NEUTRAL, POWERED OFF THE ENGINE, AND RESTARTED THE ENGINE, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. EACH TIME, THE CONTACT HAD TO POWER OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI TEMPE (8050 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 505-4247) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED INTERMITTENTLY TO OPERATE AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD JACKSONVILLE (10720 PHILIPS HIGHWAY, JACKSONVILLE, FL 32256, (904) 242-6499) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,737. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER, SIDE AIRBAG IS DEFECTIVE AND NEEDS TO BE REPLACED AS VALIDATED BY FORD DEALERSHIP ON FEBRUARY 4, 2019.

THE CAR WAS IN MOTION ON A CITY STREET. THE POWER STEERING ASSIST JUST SUDDENLY WENT OUT. WHICH MADE IT IMPOSSIBLE TO TURN. I WAS LUCKY THERE WAS NO TRAFFIC AT THAT MOMENT, VERY DANGEROUS! THIS IS THE SECOND TIME. I BOUGHT THIS 2010 FUSION IN 2013. I HAVE ALREADY REPLACED THE POWER ASSIST ONCE. NOW THIS HAPPENED AGAIN!?

WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY

MY BREAKS GO IN AND OUT, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AS I'M IN MOTION ON THE ROAD. IT'S HAPPENED IN THE HIGHWAY AND ON CITY STREETS. LUCKLY I HAD FAST REFLEX TO PUNCH THE PEDAL A COUPLE TIMES AND THAT MADE IT A TAD BIT BETTER. I HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND THE PROBLEM IS STILL ONGOING. THE MECHANIC SAID THE NEXT STEP WOULD BE THE ABS PUMP.

NO POWER STEERING UPON STARTING VEHICLE IN DRIVEWAY, POWER STEERING ASSIST FAULT CODE APPEARED IN DASH, NO POWER STEERING, UNABLE TO OPERATE VEHICLE

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE LOST STEERING CONTROL AND THE "NO TRACK" WARNING INDICATOR ILLUMINATED. GLOCKNER SOUTH POINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) REPAIRED THE STEERING GEAR ONCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.