NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.
I DON'T SEEM TO UNDERSTAND HOW THIS ISSUE HAS NOT BEEN AN OFFICIAL RECALL YET DIRECTED BY THE NHTSA. OUT OF 3806 (AS OF DEC 20 2018) THERE ARE 1024 STRICTLY RELATED TO STEERING. I AS WELL AS SO MANY OTHER FORD OWNERS HAVE FALLEN VICTIM TO THE FAILING OF THE ELECTRONIC POWER STEERING ASSIST. WENT OUT TO GO TO WORK LAST NIGHT AND POWER STEERING ASSIST FAULT" CONTINUES TO DISPLAY, RESTARTING VEHICLE DOES NOT SEEM TO FIX AS OTHERS HAVE STATED. AM GLAD THIS DID NOT OCCUR WHILE DRIVING AS HAS HAPPENED IN OTHER REPORTS. I AM SERIOUSLY QUESTIONING AS OTHERS HAVE IF IT IS GOING TO TAKE AN ACCIDENT THAT KILLS SOMEONE BEFORE THIS INVESTIGATION IS TAKEN SERIOUSLY. FROM WHAT I CAN SEE ITS SOMETHINGS THAT HAS BEEN WELL KNOWN SINCE THIS TIME LAST YEAR, YET PEOPLE CONTINUE TO HAVE IT FAIL, AND NOTHING IS DONE ON FORDS PART. THEY JUST KEEP COLLECTING MONEY FROM PEOPLE THAT HAVE NO OTHER OPTION THAN TO HAVE THEM FIX IT. ONCE THE DEALER OPENS I AM GOING TO BE HAVING TO GET THE CAR TOWED TO THE DEALER TO HAVE ISSUE RESOLVED, AND I'M SURE BE QUOTED THE $1,500-1,800 THAT OTHERS HAVE BEEN QUOTED, AS WELL AS BE TOLD "WE HAVEN'T HEARD ANYTHING ABOUT THIS" UNTIL I MENTION ALL THE REPORTS, MUCH LIKE MY DOOR HANDLE THAT BROKE, AND WASN'T UNTIL I TALKED TO A DIFFERENT CUSTOMER SUPPORT AGENT THAT IT ACTUALLY WAS WELL KNOWN. WHAT I'M SEEING IS ISSUES WHICH ARE VERY COMMON, AFFECTING HUNDREDS TO THOUSANDS OF OWNERS, BUT FORD CONTINUES TO SAYS ITS NOT THEIR PROBLEM, IT HASN'T BEEN RECALLED SO WE MUST PAY TO GET IT FIXED AND BE ON OUR WAY. HONESTLY THINKING AS OTHERS THAT EVEN AS HAPPY AS I HAVE BEEN IN THE PAST WITH FORD, IT WILL PROBABLY NOT BE MY VEHICLE OF CHOICE COME TIME TO BUY A NEW CAR AS RECENTLY ISSUES THAT SHOULD BE GETTING ADDRESSED ARE CONSISTENTLY NOT BEING ADDRESSED.
STEERING:ELECTRIC POWER ASSIST SYSTEM , FALIURE. THE VEHICLE PULLED HARD TO THE RIGHT ALMOST CAUSING ME TO CRASH. ON THE HIGHWAY .THE ELECTRONIC POWER SYSTEM GAVE OUT ON ME .NOT SAFE TO DRIVE.THERE IS A RECALL ON NEWER MODELS LIKE 2011 BUT NOT 2010
MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS WARNING HAD COME ON SEVERAL TIMES OVER THE PAST FEW MONTHS, BUT THE OWNER'S MANUAL FOR THE FORD FUSION 2010 SAYS TO TURN OFF THE CAR FOR 10 SECONDS AND RESTART IF THIS HAPPENS (PGS 213-15). THIS HAD SOLVED THE PROBLEM THE PAST FEW TIMES. THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. I HAVE SEEN THAT THERE HAVE BEEN MANY PROBLEMS WITH FORD'S EPS SYSTEM, ESPECIALLY SINCE 2011-2013 MODELS HAVE BEEN RECALLED. I WAS FORTUNATE THAT IT HAPPENED IN A PARKING LOT, BUT WANTED TO REPORT THE INCIDENT.
POWER STEERING FAILURE WHILE CAR IN MOTION. STEERING EXTREMELY DIFFICULT, LOCKS AT RANDOM AND STEERS CAR IN UNINTENDED DIRECTIONS OF TRAVEL. SERVICE POWER STEERING AND ADVANCETRAC FAULTS ON DASH.
2010 FUSION HYBRID LOST POWER THEN SHUT DOWN. A WARNING ON THE INSTRUMENT PANEL SAID TO PULL OVER SAFELY AND STOP. I HAVE DONE RESEARCH AND FOUND OTHER DRIVERS OF THE SAME MAKE AND MODEL ARE HAVING THE SAME PROBLEM. IF THIS WERE TO HAPPEN IN HEAVY TRAFFIC IT COULD CAUSE AN ACCIDENT. APPARENTLY FORD MOTOR IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO REMEDY THE SITUATION. MY UNDERSTANDING IS THE PROBLEM MAY BE WITH THE THROTTLE BODY ACCORDING TO SOME OF THE COMPLAINTS I HAVE READ. MY VEHICLE IS OUT OF WARRANTY BUT OTHERS HAVE HAD THE PROBLEM WITH VEHICLES UNDER WARRANTY. THIS PROBLEM OCCURRED AT 45 MPH, THANKFULLY JUST BEFORE TURNING ONTO I95 INTERSTATE ENTRANCE.
WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS
STEERING INTERMITTENTLY LOCKS UP WHILE DRIVING ON CITY STREETS. IT IS DRIVEN BY A YOUNG DRIVER, AND I AM UPSET TO FIND OUT SO MANY OTHER PEOPLE HAVE THIS COMPLAINT AND FORD HAS NOT EXTENDED THEIR RECALL TO THE 2010 MODEL. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT A COINCIDENCE WHEN SO MANY OTHER 2010 FUSION OWNERS EXPERIENCE THE SAME ISSUE. RIDICULOUS.
POWER STEERING ASSIST FAULT
MY CAR HAS A AIRBAG RECALL NOTICE, I HAVE BEEN WAITING FOR A REPAIR ON MY CAR FOR MONTHS, I HAVE THE RENTAL CAR BUT I RECEIVED A CALL TODAY FROM THE LOCAL DEALERSHIP THAT I HAVE TO RETURN THE RENTAL TOMORROW BUT THEY CANNOT GIVE ME A ETA ON THE REPAIR FOR MY CAR? ALL THEY TOLD ME IS THAT THEY WOULD NO LONGER PAY FOR THE RENTAL AFTER TODAY. I HAVE A FAMILY OF 5 SO I'M NOT SURE HOW I CAN PUT MY FAMILY IN MY CAR AND BE SAFE? MY RECALL NUMBER NHTSA 16V-384. I WAS HOPING SOMEONE CAN GIVE ME DIRECTION ON THIS. I CALLED FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO ASK FOR A EXTENSION FROM THE SAME DEALERSHIP THAT TOLD ME I HAVE TO RETURN THE RENTAL CAR IN LESS THAN 24 HOURS. THEY TOLD ME THEY DO NOT GET INVOLVED IN PRIVATELY OWNED DEALERSHIPS. WASN'T FORD MOTOR COMPANY THE ONE THAT HAD THE RECALL????
WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.
FILLED CAR WITH GAS A COUPLE OF WEEKS AFTER REPLACING CANISTER PURGE VALVE BEGAN TO SMELL FUEL. I TOOK THE CAR INTO THE DEALER ON 14 DECEMBER 2018 FOR THE AIR BAG RECALL AND ASKED TO HAVE THE FUEL SMELL CHECKED. THE TECHNICIAN TOLD THE TANK WAS CRACKED AND NEEDS REPLACING. HE SHOWED ME WITH THE CAR ON THE RACK THAT FUEL WAS LEAKING FROM THE TOP OF THE TANK.
AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.
MY ELECTRONIC POWER STEERING WENT OUT ON THE FREEWAY. IT'S A KNOWN PROBLEM WITH THE ELECTRONIC POWER ASSISTED STEERING.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
IT HAS BEEN 11 MONTHS SINCE THE RECALL (MANUFACTURER RECALL NUMBER 18S01, NHTSA RECALL NUMBER 18V046) WAS MADE AND THERE IS STILL NOT A FIX/RESOLUTION.
I AM HAVING PROBLEMS WITH SEVERAL THINGS. AIR BAG WAS RECALLED SO I TOOK IT TO THE FORD DEALERSHIP AND THEY REPLACED IT BUT THE LIGHT WON'T GO OFF, AFTER GETTING MY CAR BACK FROM THE DEALERSHIP THE RADIO/SPEAKER AND SEAT WARMERS WENT OUT, SOON AFTER THE HEAT/AC WENT OUT, THE REAR DRIVER SIDE TAIL LIGHT GOES OUT VERY OFTEN, PLATE LIGHTS DON'T WORK, VISOR LIGHTS DON'T WORK. THEY'RE ARE TOO MANY ISSUES THAT STARTED AT THE SAME TIME, SO I THINK IT MUST BE ELECTRICAL. THANKS
I LOST MY POWER STEERING WITH NO NOTICE AND WAS UNABLE TO CONTROL THE VEHICLE.. GOOD THING THIS HAPPENED AS I WAS PULLING INTO WORK NOT WHILE I WAS ON THE HIGHWAY. THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST ALL CONTROL OF THE CAR. MY VEHICLE ONLY HAS 49K MILES. I SEE THIS IS A KNOWN ISSUE BUT FORD HAS NOT RECALLED THE 2010? FORD NEEDS TO TAKE ACCOUNTABILITY!
I WAS DRIVING HOME FROM THE DOLLAR STORE ABOUT THREE MILES AWAY FROM MY HOME AND AS I WAS DRIVING DOWN THE HILL HEADED TOWARDS MY HOUSE A LIGHT CAME ON IN THE DASH BOARD. THE NEXT THING THAT HAPPEN WAS A WARNING CAME ACROSS THAT READ " SERVICE POWER STEERING NOW". LUCKILY I WAS NOT VERY FAR FROM AND WAS ABLE TO MAKE IT INTO MY DRIVEWAY. I HAVEN'T DROVE THE CAR SINCE THE INCIDENT THINKING MAYBE IT WOULD RESET, BUT IT HASN'T AND THE STEERING WHEEL WILL NOT EVEN TURN NOW.
MY 18 YEAR OLD DAUGHTERS 2010 FORD FUSION WENT IN TO A STEERING FAILURE MODE WHILE IN MOTION ON A HIGHWAY ON HER WAY HOME FROM SCHOOL. THE VEHICLES STEERING WAS INOPERABLE FOR SEVERAL MILES AND SHE WAS ABLE TO FORCE THE WHEEL WITH NO POWER TO MAKE 3 TURNS TO GET TO OUR HOME IN THE COUNTRY. THE MESSAGE AND FAULT CLEARED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED THE NEXT MORNING. IT HAS HAPPENED 5-6 MORE TIMES OVER THE PAST MONTH. I HAVE TAKEN HER OUT OF THE VEHICLE IN FEAR SHE WILL BE INVOLVED IN A SERIOUS ACCIDENT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A FUEL SYSTEM WITHOUT A FUEL CAP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BECAUSE IT FAILED AN EMISSIONS TEST. THE TEST READ THAT THE FUEL CAP WAS MISSING AND THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA FORD (234 WILLIMANTIC RD, COLUMBIA, CT 06237, (860) 228-2886) WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS MISSING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 138,009.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED RIGHT AFTER THE VEHICLE WAS STARTED FROM A PARKED POSITION. ALSO, THE POWER STEERING INDICATOR ILLUMINATED REGARDING A POWER STEERING ASSIST FAULT ERROR. ONCE THE CONTACT WAS DRIVEN HOME, IT WAS RESTARTED AND OPERATED NORMALLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,800. *TT CONSUMER STATED FAILURE OCCURRED AS DESCRIBED ON REVERSE SIDE. ALL POWER ASSIST FAILED VEHICLE HOME TURNED OFF - RESTARTED AND STEERING WORKED, HAVEN'T HAD PROBLEM SINCE. FORD RECALLED 2011-2015 SAME PROBLEM.*JB
TAKATA RECALL BRAKES COMPLETELY WENT OUT. NO PRESSURE IN THE PEDAL. IF IT WASN'T FOR THE EMERGENCY BRAKE I WOULD OF HIT ANOTHER VEHICLE WITH MY CHILDREN IN THE CAR. I HAVE DONE RESEARCH AND IT HAS SHOWED MULTIPLE COMPLAINTS ABOUT THIS ON GOING ISSUES WITH THE BREAKS IN THE FUSIONS AND MILAN'S.
THE ELECTRONIC POWER STEERING WENT OUT WHEN PULLING IN TO A PARKING LOT RESTAURANT WITH NO WARNING. AS THE VEHICLE WAS SLOWING DOWN AND THE TURN WAS ALREADY MADE OFF THE HIGHWAY, THE POWER STEERING STOPPED WORKING. PARKED THE CAR ATE AND CAME BACK OUT TO SEE IF THE PROBLEM WAS JUST A RANDOM ISSUE, IT WAS NOT. THANKFULLY THE PARKING LOT WAS EMPTY AS IT COULD HAVE CAUSED AN ACCIDENT.
PARKING BRAKE WILL NOT RELEASE IN COLD WEATHER. THIS HAS HAPPEN ON SEVERAL OCCASIONS. IN SOME CASES THE ONLY ALTERNATIVE WAS TO DRIVE THE CAR CAUSING BRAKE TO GET HOT.
AFTER GETTING OFF OF THE INTERSTATE AND HEADING TO DINNER WITH MY GIRLFRIEND, EVERYTHING WAS OKAY AND RUNNING SMOOTH. WHILE HEADING BACK HOME, THE "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING" LIGHTS COME ON UNEXPECTEDLY. SO, I PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. THIS SOLVED NOTHING, FURTHERMORE IT MADE THE ISSUE EVEN WORSE. SIMPLY SEARCH "2010 FORD FUSION" ON GOOGLE AND YOU'LL SEE MANY STORIES JUST LIKE MINE IN A MATTER OF A FEW SCROLLS. THE WORST PART OF THIS WHOLE THING ISN'T EVEN THE HUNDREDS AND HUNDREDS OF DOLLARS THAT MUST BE PUT INTO THE REPAIR. IF MY POWER STEERING WOULD HAVE WENT OUT WHILE I WAS ON THE INTERSTATE, I WOULD NOT BE HERE TODAY TO TELL MY STORY. SO, WHAT'S IT WORTH TO YOU, FORD? IS MY LIFE WORTH THE $1,500 TO YOU OR WILL YOU LET THIS CONTINUE TO HAPPEN UNTIL A LIFE IS TAKEN?... BUT THAT QUESTION MIGHT UNFORTUNATELY BE TOO LATE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING (EPS) FAILURE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD EXTREME DIFFICULTY MANEUVERING THE STEERING WHEEL WHEN THE FAILURE OCCURRED AND THE EPS WARNING INDICATOR ILLUMINATED. THE DEALER (MCLARTY DANIEL FORD LINCOLN, 2609 S WALTON BLVD, BENTONVILLE, AR 72712, (479) 250-0922) WAS NOTIFIED. THE DEALER DID NOT LOOK FOR A DIAGNOSTIC TROUBLE CODE AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. BROUGHT THE CAR TO THE LOCAL FOR DEALER AND THEY DIAGNOSED THE PROBLEM AS BRAKE PADS AND ROTORS, OBVIOUSLY PADS AD ROTORS HAVE NOTHING TO DO WITH THE BRAKE PEDAL GOING TO THE FLOOR WHILE BRAKING. I DID RESEARCH AND TESTING ON THE CAR AND FOUND THE CAUSE OF THE ISSUE. THE CAUSE IS A FAILED ABS PUMP. APPARENTLY THIS IS A WELL KNOWN FAILURE IN FORD FUSIONS AND CAN AND DOES CAUSE COMPLETE LOSS OF BRAKING LEADING TO ACCIDENTS. THE ABS SYSTEM THAT FORD DESIGNED AND INSTALLED IN THE FUSION HAS A MAJOR SAFETY DEFECT, IN THAT IF THE ABS PUMP HAS AN INTERNAL LEAK THEN WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE FLUID IS ALLOWED TO FLOW PASSED THE ABS PUMP, ALLOWING THE BRAKE PEDAL TO GO TO THE FLOOR. WHEN THE BRAKE PEDAL GOES TO THE FLOOR BAKING IS LIMITED OR NON EXISTENT. PLEASE DO AN INTERNET SEARCH AND YOU WILL SEE THAT THIS IS A COMMON OCCURRENCE THAT FORD HAS NOT ADDRESSED AND HAS NOT TRAINED IT TECHNICIANS TO IDENTIFY. MY CHILDREN DRIVE THIS CAR AND I FOUND OUT ABOUT THIS ISSUE BY DRIVING THE CAR TO THE DEALERSHIP FOR THE AIRBAG RECALL. PLEASE DO SOMETHING ABOUT THIS ISSUE
THE STEERING LOCKED UP AND WAS AN INDICATOR THAT THE STEERING NEEDED TO BE SERVICED NOW! SO CANT STEER THE VEHICLE. I WAS AT WORK TO LEAVE AND COULDN'T MOVE THE STEERING WHEEL. I HAD ALL I COULD TO MOVE IT OUT OF THE WAY. VERY DANGEROUS NEEDLESS TO SAY.
WHILE DRIVING THE CAR IN TOWN, THE POWER STEERING WAS LOST AND A CORRESPONDING ERROR LIGHT ILLUMINATED ON THE DASH "SERVICE POWER STEERING NOW". THE CAR BECAME VERY HARD TO MANEUVER AFTER THE LOSS OF THE POWER STEERING SYSTEM. THANKFULLY MY WIFE WAS NOT DRIVING THE CAR AT THE TIME AS I DON'T SHE COULD HAVE APPLIED THE AMOUNT OF FORCE TO SAFELY MANEUVER THE CAR OUT OF TRAFFIC.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR PURGE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL VAPOR VENT VALVE FAILED AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V79300 (FUEL SYSTM, GASOLINE). THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,676.
I WENT TO DRIVE MY CAR AND LOST ALL STEERING CAPABILITIES...THE POWER STEERING WAS LOST. I STILL HAD TO GET MY CAR HOME WHICH WAS STILL A SAFETY ISSUE WITHOUT THE POWER STEERING I WAS CLOSE TO HOME AND I WAS IN A PANIC WITHOUT THE STEERING CAPABILITIES. THE CAR WAS IN MOTION TO GET IT HOME. THIS WAS A VERY SCARY SITUATION. IF I HAD BEEN ON A MAJOR ROAD THIS WOULD OF BEEN A SERIOUS SITUATION WHICH WOULD OF LEAD TO AN ACCIDENT NOT BEING ABLE TO STEER THE VEHICLE. THERE NEEDS TO BE A RECALL FOR THESE POWER STEERING MECHANISMS.. I AM SURPRISED THERE HASN'T BEEN BECAUSE I AM AWARE THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. WE HAVE NOT MOVED THE CAR FROM THE GARAGE YET TO GET IT TO A DEALER STILL UNSAFE TO DRIVE. FORD NEEDS TO RECALL ALL VEHICLES WITH THIS PROBLEM
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "FIX POWER STEERING" ALSO APPEARED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (LIBERTY FORD, 3101 CENTER RD., BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
FORD DEALER SHIPS ARE NOT HONORING FORDS SETTLEMENT REGARDING RENTAL CARS. WHEN COMPLAIN TO FORD ABOUT DEALERSHIPS BASICALL TOLD TOO BAD. CAN'T HELP YOU. EVEN THOUGH THEY DO NOT HAVE THE PART IN STOCK, CLAIM THEY HAVE TO ORDER IT. MAYBE IN 3-6 WEEKS THEY MAY GET THE PART.
THE WHEEL LUG STUDS ARE BREAKING (INFERIOR METAL) RECALL 11S23 WAS COMPLETED BUT DOES NOT REPLACE ALL LUG STUDS JUST BROKEN ONES .YESTERDAY 4 OF 5 ON FRONT WHEEL BROKE IN HALF. RECALL SHOULD REPLACE ALL LUG STUDS.DRIVING ON FREEWAY 55 VIBRATION OCCURED STOPPED VEHICLE AND TOWED TO FORD. NOT COVERED BY RECALL
RECALL 11S23 DOES NOT FIX LUG STUD FRACTURE CAUSING WHEEL SEPARATION,RECALL WAS DONE YET AFTER DONE 4 OF 5 LUG STUDS BROKE OFF WHILE DRIVING RIGHT HAND FRONT AND 2 ON LEFT FRONT WHEEL . DRIVING STRAIGHT ON FREEWAY. COULD CAUSE LOSS OF LIFE
I WAS DRIVING TO WORK AND IT FELT LIKE I HIT AN ICE PATCH IN THE ROAD AND ALMOST REAR ENDED ANOTHER VEHICLE. EVER SINCE THEN MY BRAKES HAVE BEEN SOFT, I HAVE DONE JUST ABOUT EVERYTHING BESIDES CHANGING MAJOR HARDWARE ON THE VEHICLE AND STILL NO CHANGE. I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE ANYMORE AND REALLY WANT A RESOLUTION TO THE ISSUE
UPON STARTING THE CAR THE WARNING LIGHTS STARTED TO GO OFF SAYING THERE WAS A "POWER STEERING ASSIST FAULT". AT THAT TIME, THERE WAS NO POWER STEERING. THE CAR COULD STILL BE OPERATED BUT WAS VERY DIFFICULT TO STEER.
WHILE DRIVING KIDS TO SCHOOL CHECK AUTOTRAC AND CHECK POWER STEERING LIGHTS ACTIVATED. AFTER DROPPING KIDS OFF AND ARRIVING HOME, CAR WAS TURNED OFF. CAR WAS STARTED AGAIN TO TAKE TO GARAGE TO BE CHECKED, BUT WIFE COULD NOT TURN WHEEL. HUSBAND WITH MUCH EFFORT DROVE 1/4 MILE TO GARAGE. UPON CHECKING W/GOOGLE HAVE FOUND HUNDREDS OF SAME COMPLAINTS, SOME INVOLVING ACCIDENTS.
ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS FAILING. I HAVE READ MULTIPLE REPORTS OF OTHERS AND THIS SHOULD BE RECALLED. CAUSES BREAKS TO GET SPONGY AFTER A SMALL SLIDE ON THE ROAD. I WAS ON MY ROAD, SLID ON ICE ABOUT 3 FEET AND AFTER THAT THE BREAKS WENT SPONGY.
JUST LIKE OTHERS HAVE SAID THE POWER STEERING IN MY WIFE'S CAR WENT OUT. THANK GOODNESS SHE WAS PARKED WHEN IT WENT OUT DUE TO THE FACT WE ARE DRIVING OUR 16 MONTH OLD AROUND IN IT. ALSO JUST LIKE THE OTHERS WE HAVE BEEN TOLD IT WOULD BE AROUND 1,500.00 TO 1,800.00 DOLLARS TO REPAIR.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
"POWER STEERING ASSIST FAULT" WARNING CAME ON AND I COULDN'T DRIVE. THEN I TURNED IT OFF AND ON AGAIN AND IT WORKED. I AM AFRAID TO DRIVE THIS CAR, IF I COULD SUDDENLY LOSE THE POWER STEERING, ESPECIALLY SINCE I AM 7 MONTHS PREGNANT.
POWER STEERING WENT OUT. WHILE GOING DOWN THE ROAD.
SUDDEN FAILURE OF THE POWER ASSISTED STEERING WITH THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES. FULLY REVERTING TO MANUAL STEERING WITH NO WARNINGS UNTIL THE EVENT OCCURRED. AT THE TIME OF THE FAILURE THE CAR WAS TRAVELLING ON A STRAIGHT SECTION OF A PAVED ROAD AT ROUGHLY 35 MPH.
THE STEERING ASSIST AND ADVANCE TRAC BOTH CAME ON AND POWER STEERING NO LONGER FUNCTIONS. IT HAS BEEN FUNCTIONING FINE FOR THE LAST 8MONTHS I HAVE OWNED THE VEHICLE.
THE POWER STEERING CUTS OUT WHEN THE CAR IS BEING DRIVEN!!! THIS HAS HAPPENED SEVERAL TIMES WHEN MAKING A TURN. THE LAST TIME IT HAPPENED WAS DECEMBER 2, 2018 ON MONROEVILLE BLVD IN MONROEVILLE PA. WHEN THIS HAPPENS THE MESSAGE "POWER STEERING ASSIST FAULT" IS DISPLAYED ON THE DASHBOARD. SINCE THEN EVERY TIME THE CAR IS STARTED THIS MESSAGE IS DISPLAYED, AND THERE IS NO POWER STEERING ANYMORE.THE NHTSA HAS MADE FORD RECALL THE 2011-2013 FORD FUSION YEAR MODELS FOR THIS PROBLEM, BUT HASN'T MADE THEM RECALL THE 2010 YEAR MODEL THAT HAS THE SAME PROBLEM. I AM AFRAID TO DRIVE THE CAR SINCE YOU NEVER KNOW WHEN THIS WILL HAPPEN, NOT TO MENTION THIS CAR IS ALSO ON THE RECALL LIST FOR THE PASSENGER AIRBAG POSSIBLY NOT DEPLOYING IN A CRASH. THE SAFETY OF MY FAMILY AND FRIENDS, ESPECIALLY WHO EVER IS IN THE PASSENGER FRONT SEAT IS THE MOST IMPORTANT THING TO ME!!! HOW CAN I DRIVE A CAR THAT IS UNSAFE? WHY HASN'T FORD RECALLED THIS MODEL YEAR LIKE THEY DID THE OTHER YEARS? I WAS TOLD BY THE FORD DEALER THERE IS NOTHING THEY CAN DO FOR ME, AND THE REPAIR WOULD COST BETWEEN $1800. AND $2200. FORD KNOWS THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT, THAT IS WHY I AM CONTACTING YOU. ANYTHING YOU CAN DO IS GREATLY APPRECIATED.
WHILE DRIVING NORMALLY ON ANY TYPE OF ROAD AND COMING TO A STOP WHEN BRAKES ARE APPLIED, PEDAL WILL SOFTLY GO TO THE FLOOR ALL THE WAY AND CAR WILL NOT STOP UNLESS PUMPED A FEW TIMES. THIS STARTED HAPPENING AFTER A MONTH WHEN I BOUGHT THIS CAR FROM LANG AUTOS IN LYNNWOOD, WASHINGTON. FIRST TIME IT HAPPENED WHEN I HAD TO STOP ABRUPTLY AND THERE WAS GRAVEL ON THE ROAD WHICH ENGAGED ABS. AS SOON AS ABS WAS ENGAGED BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY CAR HARDLY STOPPED CAUSING ME TO RUN A RED LIGHT. I WAS ALMOST ABOUT TO RUN INTO A PEDESTRIAN. THIS IS A PERMANENT ISSUE AND I HAVE HAD ROTORS BRAKE PADS CALIPERS CHECKED. I HAVE ALSO HAD THE BRAKES BLED AND TESTED FOR ANY LEAKS. IT CAME OUT NEGATIVE. MASTER CYLINDER WORKS FINE AND THERE IS NO LEAKS IN BRAKE LINE. NO LEAKS IN ANY JOINTS THAT CONNECTS TO MASTER CYLINDER AND ABS MODULE. I HAVE HAD MY CAR TESTED AND SEEMS LIKE THE ISSUE COMES FROM ABS MODULE/CONTROLLER THAT MIGHT NEED A REPLACEMENT. IT IS A VERY COSTLY PART PLUS LABOR COSTS ARE HUGE. ON TOP OF THAT I HAVE ALREADY SPENT HUNDREDS OF DOLLARS IN DIAGNOSING CAUSE AND REPLACING PARTS THAT ARE NOT RELATED TO ACTUAL COST.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKES NEEDED TO BE BLED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIRBAG RECALL COMPLETED. THE DEALER INFORMED THE CONSUMER THE REPAIR COULD NOT BE COMPLETED DUE TO BRACKET HOLDING THE AIRBAG BEING DAMAGED. THE CONSUMER WAS HELD RESPONSIBLE FOR THE BRACKET REPAIR, BUT COULD NOT AFFORD THE REPAIR. THE VEHICLE WAS TOWED TO THE CONSUMER'S RESIDENCE, BUT WAS RETURNED SEVERELY DAMAGED. *JS