2010 Ford Fusion Complaint Log

JUST REPLACED THE DRIVER SIDE DOOR HANDLE FOR THE 3RD TIME. THEY HAVE BROKEN REPEATEDLY AND DO NOT ALLOW YOU TO EXIT THE VEHICLE.

TAKATA RECALL. I AM TRADING THIS CAR IN TODAY BECAUSE IT HAS BEEN OVER 9 MONTHS SINCE THE RECALL, JUNE 1, 2016, AND I'M TIRED OF MAKING MY HUSBAND SIT IN THE BACK SEAT BECAUSE I AM FEARFUL OF THE DEFECTIVE PASSENGER AIRBAG DEPLOYING. I WAS NOT GIVEN FULL VALUE FOR MY TRADE BECAUSE THERE IS STILL NO REMEDY. THIS IS ABSOLUTELY UNACCEPTABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER REPLACED THE POWER STEERING GEAR ASSEMBLY AND THE POWER STEERING RACK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

FRONT PASSENGER SEAT RECALL IT CAN SLIDE FORWARD AND JAM LOCK WHEN BRAKING HARD AND CAN NOT BE UNLOCK/JAMMED TO MOVE BACK AWAY FROM DASH. WHILE DRIVING QUICK SUDDEN SLAM ON BRAKES

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED 90 DAYS AFTER THE RECALL REPAIR. THE VEHICLE ERROR CODE WAS IN REFERENCE TO THE CANISTER PURGE VALVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

THE ELECTRIC POWER STEERING SYSTEM (EPAS) HAS FAILED AND I CAN NO LONGER TURN MY STEERING WHEEL. FORD STATES THAT IN THE CASE OF THIS ISSUE, THE CAR CAN BE MANUALLY TURNED, BUT THIS IS NOT THE CASE. THE STEERING WHEEL WITHOUT ELECTRIC POWER STEERING IS IMPOSSIBLE TO TURN UNLESS SUPER HUMAN STRENGTH. IF THIS SYSTEM WOULD HAVE FAILED ON ME AT HIGH SPEEDS, I WOULD HAVE CRASHED AND COULD HAVE DIED OR EVEN KILLED OTHERS. THIS SYSTEM NEEDS TO BE RECALLED BY FORD IMMEDIATELY. FORD HAS ALREADY RECALLED THEIR GEN 1 EPAS SYSTEM ON 2011 FORD VEHICLES BUT THIS SAME SYSTEM HAS BEEN MANUFACTURED SINCE 2008 AND IS EQUIPPED IN MY 2010 FORD FUSION. THIS RECALL SHOULD COVER ALL VEHICLES THAT ARE EQUIPPED WITH THE GEN 1 EPAS SYSTEM FOR SAFETY REASONS. THE SYSTEM FAILED ON ME AS I WAS DRIVING HOME ON CITY STREETS (MODERATE SPEED). THE STEERING BECOME EXTREMELY STIFF AND HARD TO STAY IN MY LANE.

I WAS ON MY WAY HOME TURNING ON A CITY STREET WHEN SUDDENLY THE VEHICLE LOSS ELECTRICAL POWER STEERING (EPS) MAKING EXTREMELY DIFFICULT TO STEER AND TURN, I WENT OFF THE ROAD BUT WAS ABLE TO AVOID ACCIDENT. ABS, TRACTION LIGHT, BRAKE LIGHT APPEARED ON DASH AND ADVANCTRAC MESSAGE IN THE INSTRUMENT PANEL CLUSTER. I DROVE HOME WITHOUT ANY POWER STEERING AND HAVE NOT DRIVEN THE VEHICLE SINCE, TO AVOID FURTHER ACCIDENT/DAMAGE. I STARTED TO RESEARCH THE PROBLEM ONLY TO FIND OUT MANY OTHERS HAD EXPERIENCED THIS SAME PROBLEM WITH THEIR 2010 FORD FUSION.

THIS COMPLAINT IS CONCERNING THE EPAS (ELECTRONIC POWER ASSISTED STEERING) WHICH WENT OUT WHILE IN-MOTION, FIRSTLY; WHILE DRIVING TO MY LOCAL DMV FOR ROUTINE PLATE RENEWAL, *BEFORE* I WAS SET TO BEGIN MY PLANNED DRIVE OF OVER 800+ MILES CROSS COUNTRY TO VISIT WITH MY SIGNIFICANT OTHER, THE EPAS WARNING INDICATOR FLASHED ACROSS MY DASHBOARD LED DISPLAY, AS WELL THE ADVANCETRAC SYSTEM INDICATOR LIGHT. ONCE I NOTICED THE WARNING, I BEGAN THE PROCESS OF MOVING OFF THE MAIN ROAD AND INTO THE PARKING LOT CLOSEST TO MY DMV- AS I'VE HAD SIMILAR PROBLEMS WITH THIS VEHICLE FALLING INTO "LIMP HOME" MODE REPEATEDLY AND SUDDENLY BEFORE THE ELECTRONIC THROTTLE BODY WAS DETERMINED TO BE THE REAL CAUSE AND WAS RECALLED. I WAS PREPARED TO NAVIGATE MYSELF TOWARDS A SAFE VANTAGE POINT AND FIND OUT WHAT WAS WRONG, BUT WHILE DOING SO I LOST ALMOST COMPLETE CONTROL OF THE POWER STEERING AS THE EPAS COMPLETELY GAVE OUT. I WAS THANKFULLY SAFE, HAVING DECIDED IT WAS BEST TO RENEW MY PLATES, BUT IF I HAD JUST DECIDED TO EMBARK ON MY PLANNED 14 HOUR DRIVE CROSS COUNTRY? I COULD'VE BEEN STRANDED, I COULD'VE BEEN IN A MAJOR ACCIDENT- SHOULD THE EPAS HAD GONE OUT ON THE HIGHWAY, I COULD HAVE DIED. FORD SEEMED EAGER TO DISPEL MY FEAR THAT THIS WAS A LARGER ISSUE, RATHER THAN AN ISOLATED INSTANCE, BUT IT'S CLEAR TO ME FROM ASSESSING SIMILAR PEOPLE'S EXACT SAME ISSUES WITH THIS MAKE AND THIS YEAR OF VEHICLE, IT'S NOT AN ISOLATED INCIDENT. IT'S A MASSIVE AND SYSTEMIC DEFAULT WITH THE ENGINEERING, PRODUCTION, AND IMPLEMENTATION OF THIS PARTICULAR ELECTRONIC SYSTEM. I COULD HAVE DIED. THERE IS NO JUSTIFICATION FOR THE LACK OF COMPETENCY IN THE ELECTRICAL ENGINEERING OF A MAJOR VEHICLE FROM THE STANDARD BEARER OF OUR AMERICAN AUTOMOTIVE INDUSTRY, THESE ARE PEOPLE'S LIVES WE'RE TALKING ABOUT.

2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVING AT THE POSTED SPEED OF 70 MPH WHEN THE PULLEY AND BOLT SHEERED OFF. HER CAR WAS NEARLY STRUCK FROM BEHIND BY SEVERAL VEHICLES AS WELL AS NOT BEING ABLE TO STEER THE CAR HERSELF. LOOKING AT FORD FUSION BLOGS, THIS APPEARS TO BE A COMMON PROBLEM THAT FORD HAS NOT FIXED IN THEIR EARLIER MODELS. THIS DESIGN AND/OR STRESS FAULT CAUSES SAFETY CONCERNS AS WELL AS COSTLY REPAIRS SINCE PIECE OF THE ENGINE BLOCK CAN SHEER OFF WITH THE IDLER PULLEY BOLT.

AFTER DRIVING IN DALLAS THX, I DROVE HOME ON HIGHWAY 183. ONCE I GOT OFF 183 IN TURNED TO THE STREET IN MY NEIGHBORHOOD WHERE KIDS AFTER SCHOOL WERE PLAYING OUTSIDE AND MY KIDS. I TURNED INTO MY DRIVEWAY BUT AS I WAS STILL DRIVING ALL STEERING WAS LOST AS SOON AS I STRAIGHTENED IT. IF I HADN'T WENT HOME AND WAS STILL DRIVING I COULD OF REALLY HURT SOMEONE OR KIDS OR MYSELF REALLY BAD OR CAUSED A DEATH!

STEERING RACK MAKES A GRINDING NOISE AND WILL INTERMITTENTLY LOSE POWER STEERING. DOES IT PARKED OR WHILE DRIVING. NOISE IS WHEN TURNING THE STEERING WHEEL.

MY DAUGHTER WAS DRIVING AND THE STEERING WHEEL LOCKED UP WITH POWERASSIST ERROR CODE. THIS HAPPENED IN 2014. THERE WAS A RECALL BUT IT APPLIED ONLY TO YEARS 2011-2012. I HAD TO SPEND $2000 TO HAVE THE IT REPLACED. IT HAPPENED AGAIN LAST WEEK(SAFETY CONCERN). THE DEALERSHIP SAID IT WAS A SOFTWARE GLITCH. THEY RESET THE CODE($400) BUT IT LOCKED UP AGAIN YETERDAY. PROBLEM NOT FIXED. I THINK I HAVE A LEMON. NOT HAPPY WITH RESPONSE AS THIS IS A MAJOR SAFETY CONCERN WITH STEERING WHEEL LOCKING UP . I DO NOT HAVE ANOTHER $2000 TO SPEND

DRIVING AT ABOUT 15 MPH STRAIGHT AHEAD, WENT OVER A VERY SMALL BUMP, A BIG NOISE AND THE FRONT END ON THE DRIVERS SIDE SUDDENLY DROPPED. INSPECTION REVEALED THE DRIVER'S SIDE FRONT SPRING HAD RUSTED OUT AND BROKEN NEAR THE BOTTOM CAUSING THE SPRING TO SLIP OUT AND PUTTING ALL THE WEIGHT ON THE STRUT CAUSING THE FRONT END TO COLLAPSE ON THAT SIDE. TURNS OUT THE FRONT PASSENGER FRONT SPRING WAS ALSO RUSTED EXTENSIVELY AT THE BOTTOM ALTHOUGH IT HAD NOT YET BROKEN. ENDED UP HAVING TO REPLACE BOTH FRONT SPRING/STRUT ASSEMBLIES. CONCERNED THAT IF THIS HAD BROKEN AT HIGHWAY SPEEDS OR GOING AROUND A SHARP CURVE, COULD OF CAUSED THE VEHICLE TO LOSE CONTROL. THINKING THAT THIS PROBLEM WOULD BE LIMITED TO NORTHERN STATES WHERE ROAD SALT IS USED MORE HEAVILY.

THE ISSUE I HAVE BEEN HAVING WITH THIS VEHICLE INVOLVES THE THROTTLE BODY WHICH HAS BEEN REPLACED TWICE NOW SINCE I HAVE OWNED THIS CAR. WHILE DRIVING THIS VEHICLE, MYSELF AND MY DAUGHTER, AT SEPARATE TIMES, LOST ACCELERATION WHILE ON THE HIGHWAY. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THE TIMING OF BEING ON THE ROAD WAS DIFFERENT AS WELL AS THE AMOUNT OF VEHICLES ON THE ROAD. WE BOTH WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THANK GOODNESS WE WERE BOTH IN THE FAR RIGHT LANE WHEN THE ACCELERATION FAILED. FORD DID RECALL THE PRODUCT AT ONE TIME, HOWEVER, NOW THEY ARE UNWILLING TO ASSIST WITH THE 2ND FAIL. THIS APPEARS TO BE EITHER AN ENGINEERING DEFECT OR VENDOR DEFECT IN THE PART. THIS IS A DANGEROUS DEFECT AS COLLISIONS COULD OCCUR WHEN UNABLE TO ACCELERATE ON HIGH SPEED ROADS AS WELL AS DANGEROUS FOR OTHER DRIVERS WHO ARE UNABLE TO GAGE THE SPEED OF THE SLOW MOVING VEHICLE.

POWER STEERING ASSIST FAULT LIGHT CAME ON AND LOST ALL POWER STEERING BACKING UP.

WENT TO LEAVE FOR WORK 3-4-17, UPON STARTING CAR, SERVICE POWER STEERING ASSIST LIGHT ON AND UNABLE TO TURN WHEEL

PRIMEWELL VALERA TOURING II TIRES CRACKING ON THE SIDEWALLS AND INTERIOR AFTER UNDER 2 YEARS OF USE. MULTIPLE OTHER SIZES ARE RECALLED FOR THE SAME PROBLEM UNDER THE SAME MODEL AND ARE MADE OF THE SAME MATERIAL. THE ENTIRE TIRE MODEL NEEDS TO BE RECALLED NOT JUST SPECIFIC SIZES. IT IS AN EXTREME SAFETY HAZARD FOR ALL DRIVERS ON THE ROAD. I RISKED MY TIRE EXPLODING AND CRASHING AS A RESULT OF FAULTY MANUFACTURING AND THE USE OF CHEAP MATERIALS.

TAKATA INFLATORS I WAS WARNED OF THE RECALL A YEAR AGO, HOWEVER, NO SOLUTION/ FIX HAS BEEN OFFERED.. THIS IS OUR FAMILY CAR AND I DO FEEL A LITTLE UNCOMFORTABLE DRIVING IT WITH THE DEFECTIVE AIR BAGS ..

I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS.

POWER STEERING FAILURE LIGHT TURNED ON AND LOST POWER STEERING WHILE BACKING OUT OF DRIVEWAY. TURNED VEHICLE OFF AND ISSUE RESOLVED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS IDLING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

POWER STEERING DISABLED DUE TO PART FAILURE. THIS OCCURRED AFTER STARTING THE ENGINE ON MULTIPLE OCCASIONS. CALLED FORD SHOP BUT THEY INSISTED THE WARNING SIGN HAD TO BE ON FOR THEM TO DETERMINE THE CAUSE. HAD TO CONTINUE TO DRIVE NOT KNOWING WHEN IT WOULD REOCCUR.

POWER STEERING TURNED WHILE DRIVING ALMOST WENT INTO A POLL

MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS. HAPPENS WHEN I START THE VEHICLE FROM A STATIONARY POSITION

The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH on an icy road, while approaching a stop sign, the brake pedal was depressed but only responded when it was pressed to the floorboard. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, AN AUDIBLE ALARM ACTIVATED AND THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL COULD NOT BE TURNED. DURING THE INCIDENT, THE SERVICE POWER STEERING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

LOSS OF POWER STEERING AND ADVANCE TRAC AT HIGHWAY SPEED. RECEIVED A MESSAGE ON THE INSTRUMENT CLUSTER AND STEERING BECAME EXTREMELY DIFFICULT TO KEEP THE CAR ON THE ROAD.

IN 2014 THE POWER STEERING WENT OUT ON THE FORD FUSION 2010 AT 56147 MILEAGE WHILE DRIVING ON AN INTERSTATE HIGHWAY. THE FORD DEALER TRIED RESETTING IT AND IT CONTINUED TO INTERMITTENTLY LOSE STEERIING. IF I WAS NOT AS STRONG OR HAS EXPERIENCED OF A DRIVER AS I AM I WOULD OF DEFINITELY BEEN IN AN ACCIDENT! THE POWER STEERING WAS REPLACED BY THE FORD DEALER AS IT WAS STILL UNDER WARRANTY. NOW 2 1/2 YEARS LATER AT 102,000 MILEAGE I EXPERIENCED THE SAME PROBLEM AGAIN DRIVING DOWN AN INTERSTATE FREEWAY AND BARELY AVOIDED GETTING IN AN ACCIDENT AS IT IS THE MIDDLE OF WINTER. THE POWER STEERING NO LONGER HAS A WARRANTY AFTER 2 YEARS. WHY HAS THIS NOT BEEN RECALLED WHEN THE SAME POWER STEERING WAS RECALLED ON 2011 AND 2012 FORD FUSIONS?

POWER STEERING GOES OUT WHILE DRIVING. DASHBOARD LIGHTS INDICATE POWER STEERING IS OUT. VERY SCARY. PULLS EXTREMELY HARD TO LEFT AND RIGHT T ANY GIVEN TIME.

INTERIOR DOOR HANDLE SPRINGS BREAK CAUSING PEOPLE TO BE UNABLE TO EXIT THEIR CAR. WINDOW MUST BE ROLLED DOWN AND EXTERIOR HANDLE USED TO EXIT THE VEHICLE. BOTH INTERIOR DRIVER SIDE HANDLES (FRONT AND REAR) DOORS ON MY VEHICLE ARE CURRENTLY INOPERABLE. I CONTACTED FORD & WAS TOLD TO TAKE IT TO MY NEAREST DEALER FOR INSPECTION. UPON DOING SO, THE TECHNICIANS AND PARTS MANAGER INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH THIS MODEL. THE REPAIRS WILL COST ME APPROXIMATELY 350.00 IN PARTS AND LABOR TO MAKE MY VEHICLE SAFE AGAIN. THIS CAR IS DRIVEN DAILY BY MY SPOUSE, IF SHE OR MY GRANDCHILDREN NEEDED TO EXIT THE VEHICLE QUICKLY THEY COULD NOT. MY FAMILY IS LITERALLY TRAPPED IN THE CAR. I WILL BE FORCED TO SPEND THE 350.00 DOLLARS TO KEEP MY FAMILY SAFE. IF FORD TECHNICIANS ARE AWARE OF THIS ISSUE, MY QUESTION IS "WHY HASN'T FORD ISSUED A RECALL FOR THESE HANDLES"

I CONTACTED MY FORD DEALER WHERE I BOUGHT MY VEHICLE FROM & WAS ADVISED THEY HAVE NO FIX FOR THE AIRBAG SYSTEM YET. I WAS RE-ENDED BREAKING AT A ROUND A BOUT IN FEB. & THE AIRBAG NEVER WENT OFF. I GOT WHIPLASH & A CONCUSSION FROM THE BLOW OF BEING HIT.

SAFETY BAGS ON RECALL. AND MY CAR MAKES A CLICKING NOISE WHEN I TURN EITHER DIRECTION HAD IT CHECKED THEY CAN'T EXPLAIN IT

"SERVICE POWER STEERING" MESSAGE CAME ON WHILE DRIVING. STEERING EVENTUALLY BECAME HARDER WHILE DRIVING. WHEN PARKED TURNED CAR OFF AND BACK ON AND LIGHT SAID "SERVICE POWER STEERING NOW" AND THE STEERING WHEEL WOULDN'T MOVE AT ALL. LIGHT SAYING "SERVICE ADVANCTRAC" ALSO CAME ON

THE STEERING STOPPED MOVING AND AN ERROR WAS DISPLAYED ON THE DASH BOARD "POWER STEERING ASSIST FAULT". LUCKILY I WAS STOPPED AT A TRAFFIC SIGNAL. I SWITCHED OFF THE CAR AND RESTARTED ABD THE ERROR WENT AWAY AND I WAS ABLE TO DRIVE. THEN A DAY LATER, I WAS TRYING TO START THE CAR AND SAME THING HAPPENED. ONLY THIS TIME EVEN SWITCHING OFF AND ON THE CAR. AND THE STREERING WONT MOVE AT ALL. THE FIRST TIME THIS HAPPENED I WAS ON THE ROAD. IT IS SCARY TO HAVE THE STEEERING LOCK UP WHILE DRIVING.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

COMPLETE FAILURE OF POWER STEERING SYSTEM - ALMOST CAUSED ACCIDENT

I CRANKED UP MY CAR IN MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I HAD NO POWER STEERING. I RESET IT BY TURNING THE ENGINE OFF AND THEN BACK ON. I DID THIS SINCE FEBRUARY BUT NOW TURNING THE ENGINE OFF AND ON NO LONGER RESETS IT. APPARENTLY, THERE IS NO RECALL FOR THIS AND I WAS QUOTED A PRICE OF $1599 TO INSTALL A NEW RACK. .

ACCORDING TO THE AAA REPAIR FACILITY (WHOM I TRUST), THE HYDRAULIC FLUID WITHIN MY 2010 FORD FUSION'S ELECTRIC RACK AND PINION ASSEMBLY (A.K.A., THE STEERING GEAR) HAS LEAKED OUT OF THE UNIT, MOST LIKELY THE RESULT OF FAULTY SEALS. THEY INDICATE THAT THE ASSEMBLY MUST BE REPLACED PRIOR TO COMPLETE FAILURE OF THE EXISTING UNIT THAT WOULD ULTIMATELY RESULT IN THE ABRUPT AND COMPLETE LOSS OF POWER STEERING, POSING A POTENTIAL CATASTROPHIC RISK OF LIFE AND LIMB. THE OBSERVED SYMPTOMS THUS FAR HAVE BEEN ERRATIC BEHAVIOR WHILE BRAKING (THE TRIGGER FOR THE AAA ANALYSIS) - THE RESULT OF THE LEAKED HYDRAULIC FLUID SPRAYING THE FRONT BRAKES. I'VE DISCOVERED THAT THE PREVIOUS RECALL INVESTIGATION FOR THIS 2010 FORD FUSION ISSUE RESULTED IN THE RECALL OF 2011 AND 2012 FORD FUSIONS, BUT NOT THE 2010 FORD FUSION. I ALSO DISCOVERED THAT THE 2010 FORD FUSION INVESTIGATION HAS BEEN RE-OPENED, AND I WOULD THEREFORE ASK THAT MY COMPLAINT BE ADDED TO THE INVESTIGATION. I WILL UNDOUBTEDLY HAVE TO REPAIR THIS PRIOR TO THE CONCLUSION OF THE NHTSA INVESTIGATION, AND WOULD THEREFORE LIKE TO KNOW WHETHER FORD WILL BE REQUIRED TO REFUND ME FOR THE COST OF THE REPAIRS IF THEY ARE NOT PERFORMED IN A FORD REPAIR FACILITY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NOTIFIED IN 2015 OF THE DEFECT IN AIR BAGS .THE LOCAL DEALERSHIP HERE IN COLUMBUS MS DID INSPECT THE DEFECT AND REPAIRED IT. THIS HAD ANOTHER PROBLEM AIR BAG SENSOR WOULD NOT GO OFF STAYED THAT WAY OF SEVERAL MONTHS NOTHING WAS DONE ABOUT IT. IS THE AIR BAGS SAFE ON THIS CAR. THE AIR BAG SENSOR WOULD NOT GO OFF.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE EPS AND THE EPS WARNING INDICATOR FLASHED "SERVICE POWER STEERING NOW". THE VEHICLE WAS TAKEN TO A DEALER (MATHIEU FORD, 664 SPRING ST, WINCHENDON, MA 01475, (978) 297-0001) WHO CLEARED THE CODE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE EPS WARNING INDICATOR REMAINED ILLUMINATED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND EXHAUST MANIFOLD ISSUES. *LD THE CONSUMER STATED THE ENGINE WAS REPLACED TWICE, THE POWER STEERING AND VARIOUS SENSORS WERE REPLACED TWICE AS WELL. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE. *JS

AS MY WIFE WAS DRIVING TO WORK, APPROXIMATELY A FIVE MINUTE RIDE TO WORK. SHE NOTICED THAT THE HEATED SEAT WHERE VERY HOT. SHE PULLED THE CAR OVER TO FIND A SMALL BURN MARK IN THE SEAT AND ON HER BUTT. *TR

WHILE GETTING ONTO THE HIGHWAY "SERVICE POWER STEERING NOW" CAME UP ON THE DISPLAY. THE CAR LOST ALL POWER STEERING. THANKFULLY I WAS ABLE TO MUSCLE THE CAR OFF THE HIGHWAY. THE WHEEL JERKED TO THE LEFT WHEN THE POWER STEERING WENT OUT. THIS IS HAZARDOUS AND COULD CAUSE WRECKS. FOR A LITTLE RESEARCH I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS HAPPEN TO THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 116V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

POWER ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, POWER ASSIST FAILED MAKING THE CAR VERY HARD TO STEER CREATING A DANGEROUS CONDITION THAT MAY CAUSE AN ACCIDENT. AFTER RESEARCH I NOTICED THAT WAS A VERY COMMON PROBLEM HAPPENING TO MANY FORD FUSION. WHILE THE 2011 AND 2012 FORD FUSION HAD A RECALL ON THIS ISSUE, THE 2010 MODEL IS NOT INCLUDED. THE REPAIR IS ESTIMATED AT $1,972.99. THE DEALER SEEMS AWARE THIS IS A DESIGN FAILURE OF THE 2010 FORD FUSION MAKING IT UNSAFE TO OPERATE AND A RECALL SHOULD BE MADE. *TR

THE EPS (ELECTRIC POWER STEERING) UNIT JUST FAILED ON MY 2010 FORD FUSION S. THE PROBLEM INDICATOR LIGHT HAS FLASHED ON STARTUP A FEW TIMES OVER THE PAST COUPLE OF MONTHS, BUT FINALLY CAME ON PERMANENTLY YESTERDAY, 01/26/2017. WHEN THE INDICATOR TEXT CAME ONTO THE ERROR SCREEN IT SHOWED THE FOLLOWING TEXT AND ALL POWER ASSIST TO MY STEERING WAS GONE: POWER STEERING FAILURE AND ADVANCE TRACK FAILURE MY DEALER HAS TOLD ME THAT THIS IS A KNOWN ISSUE ON MOST FORD FUSION MODEL YEARS, BUT A RECALL HAS ONLY BEEN ISSUED FOR THE LAST FEW YEARS AND DOES NOT INCLUDE MINE! HE DESCRIBED THE ISSUE AS ONE WHERE THE RIBBON CABLE THAT CONNECTS THE EPS UNIT IS PRONE TO DISINTEGRATION, AS IT WAS ORIGINALLY DESIGNED, AND THE FIXED EPS UNITS DO NOT HAVE THIS DESIGN FLAW. THE FIX FOR THIS IS MORE THAN $2000 DOLLARS, AND SHOULD NOT BE PLACED ONTO THE CONSUMER SINCE THIS CRITICAL SAFETY PART WILL FAIL ON ALL FORD FUSION MODELS OVER TIME... SOME SOONER AND SOME LATER. THIS IS NOT AN INCONVENIENCE LIKE A BROKE RADIO OR A LEAKING HOSE. THIS IS A A DISASTROUS SITUATION OF THE FIST ORDER. HOW MANY LIVES IS FORD WILLING TO SACRIFICE AS STEERING FAILURES OCCUR AROUND THE WORLD, BEFORE THEY DECIDE TO TAKE ACTION?

WAS DRIVING WHEN A "SERVICE POWER STEERING NOW" WARNING CAME ON, SECONDS LATER THE POWER STEERING TOTALLY WENT OUT. STRUGGLED TO GET THE CAR TO THE SIDE OF THE ROAD, THEN LIMPED IT TO DEALERSHIP. *TR

WHILE DRIVING, THE POWER STEERING LOCKED UP MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THANKFULLY IT MANAGED TO GET TO A SAFE STOP. *TR