NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
" TAKATARECALL" POWER STEERING ASSIST FAULT SHOWED ON THE DASH WHEN I TURNED ENGINE ALONG. STEERING VEY HARD AND UNABLE TO RIDE THE CAR. THE VEHICLE WAS PARKING IN A SHOPOING MALL. RECALLS ON 2011 , 2012 AND 2014 PRESENTING SAME MECHANICAL PROBLEM STILL WAITING FOR 2010 RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD OF ST PETERSBURG AT (855) 377-3667 (2525 34TH ST N, ST PETERSBURG, FL 33713) WHERE IT WAS CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I TURNED ON MY CAR WHILE IT WAS STATIONARY AND THE POWER STEERING IN MY CAR DID NOT WORK AND I RECEIVED AN ERROR MESSAGE ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT". I ALSO RECEIVED A MESSAGE SAYING THE ACTIVETRAK WAS NOT WORKING AS WELL. I TOOK IT TO A FORD DEALER SHIP AND WAS TOLD MY STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED.
VEHICLE POWER STEERING ASSIST FAILURE. RESTARTED THE VEHICLE AFTER DROPPING MY WIFE OFF. STEERING FAILED AS I WAS BACKING UP (VEHICLE IN MOTION WHEN FAILURE OCCURRED). DISPLAY INDICATED VEHICLE POWER STEERING ASSIST FAILURE (OR WORDS TO THAT EFFECT) SIMULTANEOUSLY WITH LOSS OF ASSIST. NOTE THAT LOSS OF ASSIST DOESN'T DEFAULT TO MANUAL STEERING EFFORTS. ONE CAN MANUALLY STEER BUT ONLY WITH HERCULEAN EFFORT. MY WIFE WOULD NOT HAVE BEEN ABLE TO STEER. VERY LUCKY THIS DIDN'T HAPPEN WHILE ON THE ROAD AT SPEED (WHICH IS 90% OF THIS VEHICLES DRIVING).
WHILE DRIVING SERVICE STEERING NOW CAME ON AND NO POWER STEERING STARTED. LUCKILY A STRONG MAN WAS DRIVING AND WAS ABLE TO GET VEHICLE HOME, IF WIFE WAS DRIVING COULD HAVE BEEN A HUGE SAFETY ISSUE. TOOK TO DEALERSHIP AND STEERING RACK HAD TO BE REPLACED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD SUPERSTORE IN CERRITOS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 17 YEAR OLD SON DROVE CAR HOME RESIDENTIAL NEIGHBORHOOD, COMPLAINING IT WAS HARD TO TURN. I GOT IN CAR AND SERVICE ADVANCE TRAC CAME UP AS WELL AS POWER STEERING ASSIST FAULT. YOU CAN'T TURN THE STEERING WHEEL, WHILE DRIVING!! SO UNHAPPY AS I THOUGHT FORD FUSION HAD A GOOD REPUTATION. THIS IS TRULY VERY DANGEROUS, AND I FIND IT UPSETTING THAT 2010 YEAR HAS NOT BEEN RECALLED. GOING TO TAKE TO SERVICE NOT LOOKING FORWARD TO THE COST AS I'M SEEING ITS OVER A THOUSAND DOLLARS!! *TR
POWER STEERING FAULT LIGHT ILLUMINATED WHILE IN PARK, LED TO COMPLETE POWER STEERING FAILURE AND REPLACEMENT REQUIRED, RACK AND OPINIONS PLUS RODS LEFT AND RIGHT
I HAVE CALLED THE DEALER 2 XS NOW AND NEITHER TIME HAVE THEY HAD THE PART THAT NEEDS TO BE FIXED FROM THE RECALL. I ALSO JUST FOUND OUT THAT THERE IS A 2ND RECALL ON MY VEHICLE. I WOULD LIKE A NEW VEHICLE- A TRADE IN ASAP. AS ONE OF THESE CAN RESULT IN DEATH AND MY CHILDREN ARE AT RISK.
POWER STEERING WENT OUT WHILE DRIVING. CALLED DEALER AND THERE WAS NO RECALL. MECHANIC SAID NEEDED NEW RACK ON RACK AND PINION. COST $1500.00. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
DAUGHTER WAS DRIVING 2010 FORD FUSION TO SCHOOL WHEN SHE UNEXECTEDLY LOST POWER STEERING. FORTUNATELY, SHE WAS ALBE TO SAFELY PARK THE CAR. WHEN I WENT TO GET THE CAR IT WAS DISPLAYING BOTH A "SERVICE ADVANCETRAC" AND A "SERVICE POWER STEERING NOW" WARNING.
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2010 FORD FUSION RECALL FOR TAKATA AIRBAGS. *SMD
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT WAS EXITING THE VEHICLE, THE DOOR HANDLE WAS PULLED AND AN ABNORMAL CRACKING NOISE WAS HEARD. THE CONTACT STATED THAT THE DOOR FAILED TO LATCH. AS A RESULT, THE DRIVER HAD TO HOLD THE DOOR CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
TAKATA RECALL I ATTEMPTED TO HAVE THIS FIXED LAST YEAR AND WAS TOLD NO PARTS WERE AVAILABLE. I AM IN THE MILITARY, AND IN ORDER TO HAVE THIS VEHICLE SHIPPED TO ALASKA, I HAVE TO FIX THIS RECALL.
STEERING BECAME EXTREMELY DIFFICULT WHILE DRIVING ON THE FREEWAY TURNING THE STEERING WHEEL TO EXIT THE FREEWAY. *TR
TAKATA RECALL STARTED ENGINE LIGHT POPPED ON POWER STEERING FAILURE STEERING WHEEL WOULD NOT TURN,TURNED ENGINE OFF STARTED ENGINE AGAIN LIGHT WENT OFF AND STEERING WERE NORMAL.I KNOW A RECALL WERE ON 2011 AND UP WHAT ABOUT THE 2010 FORD FUSION?
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING DID NOT RESPOND AND THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,750.
GASOLINE SMELL INSIDE CAR. POOR GAS MILEAGE. SMELL IS THERE WHILE IN MOTION.
AFTER STARTING THE CAR, A POWER STEERING FAULT WOULD APPEAR ON THE DASH STARTING AROUND 60K MILES. THE POWER STEERING WILL NOT ENGAGE WITH THIS FAULT. IF THE CAR WAS TURNED OFF AND THEN TURN BACK ON, THE FAULT WOULD DISAPPEAR. THIS CONTINUED OFF AND ON UNTIL 110K MILES AND NOW NO MATTER HOW MANY STARTS AND STOPS, THE FAULT WILL NOT DISAPPEAR.
MY POWER STEERING GOES OUT EACH YEAR, DISPLAYING ON MY DASHBOARD TO "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING. I HAVE BEEN HAVING THIS ISSUE FOR 3 YEARS NOW. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE FIRST TIME THIS ISSUE OCCURRED, I PAID METRO FORD ( LOCATED ON 6455 S WESTERN WHICH IS WHERE I TAKE MY VEHICLE FOR SERVICE), FIVE HUNDRED DOLLARS TO REPAIR MY VEHICLE. THE SECOND TIME THIS HAPPENED, I BOUGHT THE CAR BACK, I WAS TOLD THIS TIME THE PROBLEM IS MUCH MORE SEVERE AND I WILL HAVE TO HAVE MY ENTIRE POWER STEERING UNIT REPLACED, WHICH COULD COST BETWEEN $2,000 - $3,000. I COULD NOT AFFORD IT. I DROVE AROUND AN ENTIRE YEAR WITH A DYSFUNCTIONAL STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL STATING TO BRING MY VEHICLE IN FOR A INSPECTION, SO I DID. THE INSPECTION WAS COMPLETE AND I WAS TOLD, THEY ALSO HAD RESET THE CAR (WHICH SOLVED THE POWER STEERING ISSUE). THIS IS NOW THE THIRD TIME THIS IS HAPPENING, I CALLED IN AND MADE AN APPOINTMENT TO BRING MY VEHICLE IN FOR A RESETTING AND ALSO EXPLAINED THE SITUATION. THEY NEVER ATTEMPTED TO RESET THE CAR, THEY WERE DISMISSIVE OF MY SITUATION, AND JUST KEEP INSISTING I PAY $2K-$3K. PLEASE ACCUSE ANY TYPOS OR RUN ON SENTENCES. I AM FRUSTRATED AS I TYPE THIS. SORRY!!! I HAVE BEEN TOLD BY A REP. THERE, THEY DO NOT RESET VEHICLES THERE, BUT I HAVE DOCUMENTS STATING THAT THE VEHICLE WAS RESET. THE REPS CONTINUE TO DISH OUT PRICES REASSURING ME MY POWER STEERING UNIT NEEDS TO BE REPLACED, BUT WHEN I ASK DID ANYONE ATTEMPT TO RESET THE CAR, I WAS TOLD NO. *TR
MY DAUGHTER WAS DRIVING HOME FROM WORK LAST NIGHT MADE A TURN AND THE POWER STEERING LOCKED UP, THE DASH WENT DARK AND IT DISPLAYED A POWER ASSIST FAILURE, SHE STOPPED THE CAR, TURNED THE IGNITION OFF THEN ON AND THE POWER STEERING WORKED SO SHE COULD GET HOME. ON THE WAY TO DROPPING THE CAR OFF AT THE REPAIR SHOP THE POWER STEERING FAILED AGAIN. THIS IS A VERY SERIOUS PROBLEM WITH THIS 2010 FORD FUSION THE POWER STEERING HAS FALLEN NOT ONCE BUT TWICE, WE REPLACED THE POWER STEERING RACK AND PINION 3 YEARS AGO AT 69,460 MILES. THE REPAIR SHOP JUST CALLED AND THE DIAGNOSTIC CODE IS THAT THE POWER STEERING RACK AND PINION HAS FAILED AGAIN AT 98,000 MILES. I CALLED FAIR OAKS FORD AND THEY SAID THEY HAVEN'T HAD ANY ISSUES LIKE I DESCRIBED BUT YOU CAN SEE ON THE WEBSITE THAT THERE ARE HUNDREDS OF ISSUES. WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM. *TR
POWER STEERING LOCKED UP AT VERY LOW SPEED WHEN MAKING TURN; DASH WENT DARK, POWER ASSIST FAILURE DISPLAYED. TURNED OFF IGNITION, THEN BACK ON AND POWER RESTORED. REPAIR SHOP, FOR THE SECOND TIME IN 3 YEARS, REPLACED POWER STEERING RACK AND PINION UNIT. 70K MILES ON THIS CAR. FORD RECALLED 2011 FOR THIS BUT NOT 2010 YET IS VERY DANGEROUS. FORD REFUSES TO ACKNOWLEDGE PROBLEM WITH 2010 FUSION STEERING.
MY WIFE WAS DRIVING HER 2010 FORD FUSION WHEN SHE HIT A POT HOLE WHICH CAUSED THE POWER STEERING ASSIST MODULE TO STOP WORKING. SHE IN TURN LOST ALL POWER STEERING AND ALMOST LOST CONTROL OF THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A DEALER FOR ROUTINE REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,940. UPDATED 01/04/17*LJ UPDATED 02/13/17.*JB
TAKATA RECALL. WE HAVE TAKEN THE VEHICLE 4 TIMES TOWED TO THE SAME FORD DEALERSHIP. LORENZO FORD IN HOMESTEAD, FLORIDA. STEERING WHEEL LOCKED COULD NOT TURN OR STEER. WHILE DRIVING THE VEHICLE WITH MY FAMILY IN THE CAR AND TURNING ON A BUSY INTERSECTION ON 157 AVENUE AND NORTH KENDALL DRIVE WE ALMOST GOT INTO A VERY SERIOUS ACCIDENT HEAD ON. ON ANOTHER OCCASION WHILE TURNING ON SW 137 AVENUE AND 152 STREET AGAIN THE STEERING WHEEL LOCKED UP. ALSO WE PAID $1800.00 TO THE DEALERSHIP FOR REPAIRS FOR THIS PROBLEM AND THE VEHICLE IS SITTING IN OUR DRIVEWAY WITH THE SAME ISSUE A LOCKED STEERING WHEEL. IT SHOWS THAT THE AIRBAG IS OPEN AND IT IS NOT. WE ARE VERY UPSET AND DISSATISFIED WITH THE SERVICE THAT WAS PERFORMED AT THE DEALERSHIP. WE NEED HELP.THERE COULD HAVE BEEN A SERIOUS ACCIDENT AND PERHAPS LOSS OF LIFE. WE USUALLY DON'T COMPLAIN BUT THIS IS NOT ACCEPTABLE. WE HAVE NOT YET RECEIVED NOTICE THAT THE PART IS IN TO FIX THIS PROBLEM. IT'S BEEN SINCE JULY 2016 THAT WE RECEIVED THE LETTER FOR THE RECALL AND NOTHING HAS HAPPENED SO FAR. THE PART THAT WAS REPLACED WAS THE GEAR ASSEMBLY -STEERING $1186.74 PLUS LABOR. SINCE 5/2016 -10/2016 ITS BEEN IN THE DEALERSHIP 4 TIMES. STILL NOT DRIVABLE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT A SLOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO EXERT EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT STATED TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED NORMALLY. THE DEALER STATED THAT THE STEERING GEAR INTERNAL MODULE FAILED, AND WAS A FIXED NON-REPAIRABLE COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE POWER STEERING ASSIST FAULT INDICATOR WILL NOT RESET. LOSS OF POWER STEERING. HOW CAN FORD HAVE A RECALL FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010? THIS IS VERY DANGEROUS WHEN YOU LOSE POWER STEERING WHILE YOUR DRIVING. *TR
EVERY SINCE I HAVE OWNED THE CAR THE POWER STEERING ASSIST FAULT WILL GO OUT RANDOMLY. I HAD A FORD DEALERSHIP CHECK IT AND THEY COULDN'T FIND ANYTHING AFTER THEY HOOKED IT UP. THE OTHER PLACES EITHER. THIS TIME IT WENT OUT ON THE ROAD WHICH WAS DANGEROUS. I AM VERY FRUSTRATED THERE IS NO RECALL ON MY YEAR WHEN THIS IS OBVIOUSLY A FORD PROBLEM. LOOKING ONLINE THERE ARE TONS OF COMPLAINTS.
TAKATA RECALL IN A PERIOD OF 30 DAYS I LOST POWER STEERING CONTROL TWICE WHILE OPERATING THE VEHICLE. ON BOTH OCCASSIONS I PULLED OVER AND TURNED THE CAR OFF AND ON AND THE POWER STEERING CONTINUE WORKING. DUE TO THE HARZARD AND SAFETY ISSUES OF THIS FAULTY POWER STEERING PUMP, I TOOK THE VEHICLE TO MY FORD LOCAL DEALERSHIP. THEY SAID THAT THEY WOULD FIX IT AND NEEDED TO REPLACE THE ENTIRE POWER STEERING ASSEMBLY, COST WAS OVER $1,600.00 DOLLARS. THE SAME DAY I FOUND OUT THAT THERE IS A RECALL FOR THE SAME MODEL BUT 1 YEAR NEWER. I CONTACTED FORD AND THEY REFUSED TO REPLACE IT BECAUSE MY MANUFACTURE DATE DID NOT CORRESPOND TO THE CURRENT OPEN RECALL # 15S18. THE CAR IS RUNNING FINE RIGHT NOW BUT AS YOU CAN UNDERSTAND THIS IS A FAULTY POWER STEERING ISSUES AND I DONT FEEL SAFE DRIVING THIS CAR LIKE THIS.
THIS INSTANCE VEHICLE GOING STEADY 35MPH AND STARTED REVVING RPM'S UP LIKE IT WAS GOING TO SHIFT INTO ANOTHER GEAR, IT THEN SLAMMED AND JERKED THE CAR AND STARTED THE REVVING AGAIN. STOPPED AT A STOP LIGHT AND TURNED LEFT, WHILE TURNING AND HITTING ACCELERATOR THE CAR DID NOT WANT TO MOVE AND STARTED REVVING AGAIN AND THEN SLAMMED AND JERKED ALMOST MAKING THE PERSON BEHIND ME REAR END ME. PREVIOUS INSTANCE WAS A STEADY 75 MPH ON THE FLAT HIGHWAY AND THE SAME REVVING AND SLAM/JERKING HAD HAPPENED. 5TH TIME IT'S DONE IT THIS YEAR ALONE. 13 TIMES SINCE 2011. THIS INSTANCE THE ORANGE WRENCH LIGHT CAME ON THE DASH. CAR IS AT DEALERSHIP TO GET LOOKED AT. THIS IS VERY UNSAFE ESPECIALLY SINCE IT IS ERRATIC AND DOES IT AT ANY TIME IT FEELS LIKE. THIS CAR IS NOT SAFE TO HAVE MY FAMILY IN. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED FROM THE INSIDE. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
MY VEHICLE HAS THE TENDENCY OF REDUCING ACCELERATION, WHEN YOU ARE DRIVING AT A SPEED OF 35 OR ABOVE THE CAR WILL SLOW DOWN AND ALMOST COME TO A COMPLETE STOP. IF YOU ARE IN THE FAST LANE AND YOUR CAR WILL NOT ACCELERATE WHAT CAN YOU DO IF THERE IS LOTS OF TRAFFIC BEHIND YOU, THIS WILL DEFINITELY CAUSE AN ACCIDENT BECAUSE YOU HAVE NO WHERE TO GO AND CARS ARE RIGHT UP ON YOU. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS PROBLEM HAS HAPPENED TO ME 4 TIMES WHEN I WAS ON JUST THE STREETS AND NOT THE HIGHWAY, I WAS GOING 45 MPH AND ALL OF A SUDDEN MY CAR LOSES SPEED AND IT WENT ALL THE WAY DOWN AND NO MATTER HOW MUCH I TRIED TO ACCELERATE IT WOULD NOT GO ANY FASTER, SO I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND CALLED MY SON TO MEET ME BECAUSE I DIDN'T KNOW IF IT WOULD START AGAIN. IT DID BUT THE ENGINE LIGHT STAYED ON. I STARTED DRIVING IT AGAIN AND IT DID THE SAME THING. I GOT A LITTLE CLOSER TO HOME AND PULLED OVER TO THIS EXXON GAS STATION; SIT THERE UNTIL MY SON CAME AND HE STARTED IT AGAIN AND HE FOLLOWED ME HOME. A FEW DAYS LATER IT DID IT AGAIN; IT HAS DONE THIS 4 TIMES EVEN THIS MORNING ON MY WAY TO THE FORD DEALERSHIP WHOM I THOUGHT WAS GOING TO FIX THE PROBLEM BUT WANTED ME TO PAY THEM $115 OUT OF POCKET FOR A DIAGNOSTIC THAT I SHOULD NOT BE PAYING ANYTHING THAT IS THEIR MISTAKE OR MESS UP. I WILL SEE IF I CAN ROUND UP ENOUGH COMPLAINTS FOR A CLASS ACTION LAWSUIT, BECAUSE WHY WOULD I HAVE TO PAY FOR SOMETHING THAT'S THEIR FAULT WHEN THE CAR WAS BUILT.
SERVICE POWER STEERING NOW WARNING LIGHT RESULTING IN NO POWER STEERING. YESTERDAY MORNING WHEN WE STARTED OUR CAR TO DRIVE ME TO WORK, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNINGS FLASHED AND STAYED ON THE DASH. IT WAS DRIVING OK WHEN WE LEFT OUR HOUSE TO STOP FOR GAS. UPON TURNING RHE CAR BACK ON THE WARNING CHANGED TO SERVICE POWER STEERING NOW AND WE HAD NO POWER STEERING. MY HUSBAND WAS ABLE RO GET ME TO WORK AND BACK HOME WHICH WAS A MAJOR STRUGGLE AND NOW THE CAR IS SITTING IN FRONT OF OUR HOUSE. MILEAGE IS RIGHT AROUND 78000 OR SO AND JUST HAD SERVICE LAST WEEK OF AUGUST.
THE ELECTRIC POWER STEERING ON THE VEHICLE WENT COMPLETELY OUT WHILE DRIVING THE VEHICLE AFTER THE INDICATOR LIGHT WARNING TO SERVICE SOON CAME ON. THIS HAPPENED ON A MAJOR ROADWAY WHERE THE SPEED LIMIT IS POSTED AT 55 MILES PER HOUR WHILE THE VEHICLE WAS IN MOTION. DURING THE TURN IS WHEN IT BECAME MORE EVIDENT THAT IT HAD ALREADY GONE OUT, AS THE TURN IS NARROW AND IT ALMOST CAUSED AN ACCIDENT WITH THE CAR IN THE LANE CLOSE TO THE DIRECTION I WAS GOING IN. *TR
I HAVE BEEN EXPERIENCING ISSUES WITH MY POWER STEERING ASSIST IN MY VEHICLE. THE STEERING WHEEL AUTOMATICALLY LOCKS WHILE EITHER TRYING TO DRIVE (STATIONARY) AND WHILE DRIVING (IN MOTION) THE VEHICLE. THE FORD COMPANY HAS NOT RELEASED A RECALL FOR THIS ISSUE, HOWEVER THERE IS A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE WITH MOTORISTS OWNING THE SAME MAKE AND MODEL VEHICLE WHO ARE EXPERIENCING THE ELECTRIC POWER WHEEL ASSIST ISSUE. I HAVE FOUND OTHER SITES WHERE MOTORISTS HAVE EXPLAINED THE SAME ISSUE OF THE STEERING WHEEL LOCKING/NOT WORKING DURING THE TIME OF SOMEONE DRIVING, TURNING THE WHEEL, OR SIMPLY PREPARING TO DRIVE THE VEHICLE. I AM EXPRESSING MY DEEP CONCERN FOR NATIONAL SAFETY AS MANY AMERICANS HAVE PURCHASED THIS VEHICLE AND ARE DRIVING ON THE ROADS! I PRAY THIS RECALL CAN OCCUR BEFORE SOMEONE MAY EXPERIENCE A FATALITY LEADING TO DEATH. I HAVE UPLOADED A PICTURE OF MY VERY OWN VEHICLE EXPERIENCING THE POWER STEERING ASSIST FAULT.
STEERING ASSIST FAULT. NO POWER STEERING. WAS ON AND OFF, NOW JUST NO POWER STEERING AT ALL.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IDLING AT A STOP LIGHT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A SPRAINED WRIST, NECK, AND SHOULDER PAINS. THE OTHER TWO OCCUPANTS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE VEHICLE WAS INSPECTED BY TWO CLAIM ADJUSTORS AND THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,500.
WHILE DRIVING, THE STEERING ASSIST OVER STEERED CAUSING ME TO GO INTO AN ONCOMING LANE. AT THAT TIME SERVICE POWER STEERING SOON CAME ON AND SERVICE ADVANCETRAC CAME ON. AFTER I GOT THE VEHICLE SAFELY HOME I RESTARTED IT AND IT SAID SERVICE POWER STEERING NOW AS WELL AS SERVICE ADVANCETRAC.
HI I NEED HELP WITH GETTING MY CAR FIX. I TOOK MY CAR IN FOR THE RECALL ON THE THROTTLE AND MY CAR STILL ISN'T FIX. I'VE TAKEN IT IN THREE DIFFERENT TIME. THE FIRST TWO TIMES THEY FIX TO PARTS. THE THIRD TIME, THEY ARE TRYING TO CHARGE ME. I SAW IN THE RECALL ABOUT THE CRACK WHICH CAN LEAK GAS. MY CAR HAS THE CRACK THEY PUT ON MACHINE AND I HAVE PRINT OUT. FORD OF UPLAND CALIFORNIA WON'T FIX CAR UNLESS I PAY. WHAT STEPS DO I TAKE NOW? I'M AFRAID OF GETTING INTO AN ACCIDENT. MY CAR ACTS AS THEY IT'S GOING TO SHUT OFF. MY PAPERWORK SHOWS THAT THE MACHINE SAYS EVAPORATION LEAK FROM FILTER NECK. PLEASE HELP THIS IS SECOND COMPLAINT I'VE MADE.
THE DOOR LATCH HAS A BROKEN SPRING TAB POTENTIALLY RESULTING IN A CONDITION WHERE THE DOOR WILL NOT LATCH. THIS ALSO PREVENTS THE DRIVER FROM OPENING THE DOOR TO GET OUT AS TEH DOOR HANDLE NO LONGER FUNCTIONS. THIS BROKEN CONDITION IS AT ALL TIMES OF OPERATING THE VEHICLE. BASED ON AN INTERNET SEARCH THIS IS A WIDELY COMMON SAFETY DEFECT FOR 2006 - 2010 FORD FUSIONS, MERCURY AND LINCOLN SISTER MODELS
MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V222000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH DOWN AN INCLINE, THE SERVICE POWER STEERING MESSAGE ILLUMINATED. THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO LOCK IN THE NEUTRAL POSITION. AS A RESULT, THE STEERING WHEEL WOULD NOT TURN IN EITHER DIRECTION. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL COULD BE TURNED IN EITHER DIRECTION, BUT THE POWER ASSIST WOULD NOT OPERATE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
STEERING SYSTEM SUDDENLY FAILED WHILE DRIVING DOWN THE INTERSTATE. SYSTEM FLASHED A WARNING AND "DING" SOUND AND I LOST ALMOST ALL STEERING. IT TOOK A LOT OF STRENGTH TO EXIT AND PULL INTO A PARKING LOT. THIS COULD HAVE ENDED MUCH WORSE. I TURNED THE CAR OFF AND BACK ON AND I HAD POWER STEERING AGAIN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.
I'VE CALLED FORD AND THEY SAY THE RECALL IS NOT DANGEROUS; HOWEVER, THE RECALL NOTE SAYS THAT MY AIRBAG COULD BE DEADY. IN ADDITION, THE CAR HAS BEEN ON THE ROAD FOR 7 YEARS AND I LIVE IN A VERY HUMID STATE (FLORIDA). I'VE ASKED FOR A COMPLIMENTARY LOANER CAR SO THAT I AM NOT INJURED OR KILLED.
WE BOUGHT THIS CAR 6-7 MONTHS AGO FOR OUR DAUGHTER IN COLLEGE. ABOUT ONE MONTH AGO, AS SHE WAS LEAVING HOME, HER CAR WOULD NOT STEER AND SHE RECEIVED A WARNING LIGHT THAT SAID " POWER STEERING ASSIST FAULT". SHE PUT THE CAR IN PARK AND TURNED IT OFF AND BACK ON AGAIN AND THE WARNING WAS GONE AND THE CAR OPERATED PROPERLY. THIS PAST SATURDAY WHILE OUT OF TOWN, SHE AGAIN STARTED THE CAR AND RECEIVED THE " POWER STEERING ASSIST FAULT" WARNING ONLY THIS TIME, NO MATTER WHAT SHE TRIED IT WOULD NOT CLEAR. SHE EVEN CALLED A MECHANIC WHO TRIED DISCONNECTING THE BATTERY, BUT NOTHING WORKED. SHE DROVE THE CAR HOME 2 HOURS AWAY WITH NO POWER STEERING! WE HAVE FOUND OUT AFTER PURCHASING THIS CAR THAT IT IS A PROBLEM FOR MANY 2010-2012 FUSION OWNERS. THE 2011-2012 WERE RECALLED, BUT NOT THE 2010 FOR THE EXACT SAME PROBLEM. I WILL BE PAYING OUR LOCAL FORD DEALER 1368.00 FRIDAY FOR THIS REPAIR. MONEY I SURELY DON'T HAVE LYING AROUND. WE RESEARCHED THIS CAR BEFORE WE BOUGHT IT AND FOUND ONLY POSITIVE REVIEWS...UNTIL THIS HAPPENED AND WE RESEARCHED THIS "POWER STEERING ASSIST FAULT" CODE AND THEN OUR COMPUTER BLEW UP WITH ONE COMPLAINT AFTER ANOTHER. CLEARLY THE 2010 NEEDS TO BE ADDED TO THIS RECALL.
WHILE COMING TO A SLOW STOP DOWN A SMALL INCLINE, I HEARD A LOUD POP, AND THE CAR STARTED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE PEDAL HAD TO BE PRESSED AND EXCESSIVE AMOUNT TOWARDS THE FLOOR. PEDAL TRAVEL CONTINUES TO BE EXCESSIVE WITH NO BRAKE WARNING LIGHT ON, AND VEHICLE JERKS SLIGHTLY TO THE LEFT DURING THE INITIAL PORTION OF A STOP.
DRIVING CAR THEN LOST POWER STEERING, ABLE TO PULL TO THE SIDE OF THE ROAD. POWER STEERING ASSIST FAULT LIGHT COMES ON, ALSO ADVANCETRAC SERVICE LIGHT AND ABS LIGHT. THIS WAS A VERY DANGEROUS CONDITION. CAR HAS APPROXIMATELY 70K MILES. TOOK CAR TO THE MECHANIC HE SAID IT NEEDS A NEW RACK. THIS IS A VERY EXPENSIVE REPAIR AND REALLY NOT ACCEPTABLE IN A CAR THIS AGE AND CONDITION. MY MECHANIC CANNOT DETERMINE THE ABS PROBLEM TILL THE RACK IS REPLACED. IT SEEMS A MAJOR DESIGN FLAW THAT THESE COMPONENTS ARE ALL CONTROLLED ELECTRICALLY. SEEMS THERE WAS A RECALL ON THE 2011 AND 2012 MODELS. 2010 NEEDS A RECALL ALSO. THIS IS A VERY DANGEROUS CONDITION THAT HAPPENS WITH NO WARNING. ABOUT 6 MONTHS AGO HAD TO HAVE THE MOTOR MOUNTS REPLACED(CONTROLLED BY HYDRAULICS). PASSENGER SIDE AIR BAG NOT FUNCTIONING, THE LIST GOES ON. DON'T HAVE AN INVOICE YET AS CAR IS TILL IN THE SHOP. I WILL BE REACHING OUT TO FORD, BUT I DON'T EXPECT A RESOLUTION.