2010 Ford Fusion Complaint Log

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED TO THE LEFT AND JERKED. THE WARNING ADVANCE SERVICE TRACK ILLUMINATED TO "SERVICE POWER STEERING NOW". IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,477.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKWAY FORD DEALER (2104 PETERS CREEK PKWY, WINSTON SALEM, NC 27127) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE WORKING WITH A NEW SUPPLIER OF THE AIR BAG AND THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO TIMEFRAME ON WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE (CPV) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) IN AUGUST OF 2016. AT THAT TIME, THE CONTACT WAS INFORMED THAT NO LEAKS WERE FOUND ON THE CPV FUEL TANK. THE CONTACT CALLED THE DEALER AGAIN, BUT WAS OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD SOUTH FORT WORTH AT (817) 522-3225 (LOCATED AT 5300 CAMPUS DR, FORT WORTH, TX 76119) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED THE FORD SAFETY RECALL REGARDING THE FUEL SYSTEM SURFACE CRACK/LEAK, IN JANUARY 2016. IN FEBRUARY, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED I COULD NOT DRIVE IT OFF THE LOT DUE TO AN ACTIVE LEAK. THEY KEPT MY CAR AND HAVE PROVIDED ME WITH A LONER FOR THE PAST 6 MONTHS WHILE I HAVE WAITING FOR THEM TO PERFORM THE SAFETY RECALL REPAIR. I RECEIVED A CALL TODAY (8/8/16) THAT MY CAR MIGHT BE READY BY 8/12/16. THEY WILL CALL AND LET ME KNOW ON 8/10/16. THE PROBLEM IS, I HAVE HAD TO MOVE OUT OF STATE FOR WORK SINCE FEBRUARY, AND I WILL NOT BE ABLE TO PHYSICALLY RETURN TO MICHIGAN UNTIL 8/22/16. IT IS A 16-HOUR ROUND TRIP FOR ME TO RETURN THE RENTAL TO THE DEALERSHIP, AND THEY ARE TELLING ME I HAVE TO BE THERE BECAUSE THEY WILL NO LONGER PAY FOR THE RENTAL AFTER 8/10/16. I CALLED THE FORD RECALL DEPARTMENT DIRECTLY AND WAS TOLD I HAVE TO WORK THAT OUT WITH THE DEALERSHIP. SO IN MY CURRENT SITUATION, I AM GOING TO BE PENALIZED WITH PAYING FOR A RENTAL CAR FOR 12 DAYS. THIS IS A RENTAL CAR I DON'T WANT AND AM ONLY DRIVING BECAUSE OF FORD'S RECALL. SO DUE TO FORD'S RECALL I WILL HAVE TO SPEND AN ADDITIONAL $500 FOR THIS RENTAL. THEY HAVE MADE ME WAIT 6 MONTHS, BUT THEY CAN'T WAIT 12 DAYS. IT ISN'T RIGHT THAT I AM GOING TO HAVE TO SPEND MONEY DUE SOMETHING THAT IS FORD'S FAULT. I WOULD LIKE FORD TO CONTINUE PAYING MY RENTAL UNTIL 8/22/16 OR TO SHIP MY FORD FUSION TO ME IN KENTUCKY WHEN IT IS REPAIRED. MY CAR IS CURRENTLY BEING REPAIRED AT IMLAY CITY FORD IN IMLAY CITY, MI

AS I AM DRIVING, THE ORANGE WRENCH LIGHT COMES ON AND THE CAR TURNS OFF. WHEN I RESTART THE ENGINE, THE LIGHT GOES OFF AND THE CAR RUNS FINE FOR A WHILE. I BELIEVE IT'S THE THROTTLE BODY

WHEN AT A STOP IT STOPS RUNNING. THE IDLE SPEED DROPS AND FLUCTUATES. IT IS STALLING WHEN STOPPED. WRENCH LIGHT CAME ON AND LASTED 20 MILES AND THEN WENT OFF.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FUEL SYSTEM, GASOLINE; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED AND WAS DIFFICULT TO OPEN IN CASE OF AN EMERGENCY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE REMEDY REQUIRED THE VEHICLE TO HAVE SOME TEST PERFORMED IN ORDER TO DETERMINE IF THE REMEDY WAS NECESSARY. AT THE TIME OF THE TESTING, THE CONTACT'S VEHICLE WAS DEEMED FAIR, WHICH MEANT A RECALL REPLACEMENT REPAIR WAS NOT NECESSARY. SHORTLY AFTER HAVING THE VEHICLE TESTED, THE CONTACT BEGAN TO SMELL A FUEL ODOR EMITTING FROM THE VEHICLE AND NOTICED FUEL LEAKING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED, AS INDICATED IN THE RECALL. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL DUE TO THE VEHICLE PASSING THE PREVIOUS TEST. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR PRIOR TO THE RECALL TESTING. THE MANUFACTURER OPENED CASE NUMBER: 12281400. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

TAKATA RECALL HAS BEEN FROM JULY 2016 CALLED SEVERAL TIMES TO GET REPLACED ITS BEEN TWO YEARS WHY IS IT TAKING SO LONG

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RED MCCOMBS FORD AT 210-996-2678 AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD CALL WHEN IT ARRIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE POWER STEERING MODULE IS BROKEN ON MY VEHICLE. THIS HAS BEEN AN ISSUE NOW FOR A FEW YEARS. THERE IS AND HAS BEEN AN OPEN RECALL FOR THE SAME PROBLEM FOR 2011 AND NEWER VEHICLE. THIS IS A PROBLEM WITH MY YEAR MAKE AND MODEL OF MY VEHICLE AND APPARENTLY MANY OTHERS. THIS IS A DANGEROUS PROBLEM COULD CAUSE ACCIDENTS EVEN DEATH. IF THIS IS NOT FIXED ON 2010 VEHICLES AS WELL. I WILL BE TAKING MATTERS TO A LAWYER. THIS IS UNSAFE. I WAS DRIVING MY VEHICLE WHEN IT WENT OUT AND ALMOST CRASHED MY CAR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ THE CONSUMER STATED THE MANUFACTURER DENIED THEY WERE CONTACTED BY NHTSA. UPDATED 10/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (SUNNYVALE FORD, 650 E EL CAMINO REAL, SUNNYVALE, CA 94087) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE CASE WAS ESCALATED TO A HIGHER PRIORITY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE CONTACTED KEY SCALES FORD IN LEESBURG FL AT LEAST 4 OR 5 TIMES OVER THE LAST COUPLE OF YEARS. THEIR REPLY HAS ALWAYS BEEN WE DONE HAVE ANY REPLACEMENT AIRBAGS FOR MY CAR. THEY WILL CONTACT ME WHEN THEY RECEIVE THE REPLACEMENT AIRBAG. CAN YOU HELP TO GET THIS ISSUE RESOLVED? I RECEIVED A RECALL NOTICE JULY 2016 SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WHILE DRIVING ON A STATE HIGHWAY IN SC (SPEED LIMIT WAS 55), THE LOW TIRE PRESSURE LIGHT CAME ON FOLLOWED BY "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRACK. LET ME NOTE THE CAR WAS BEING DRIVEN BY MY 21 YEAR OLD DAUGHTER. THE POWER STEERING STOPPED WORKING. MY DAUGHTER HAD TO DRIVE/WRESTLE THE CAR WITHOUT POWER STEERING. AFTER GETTING THE TIRE PRESSURE ISSUED FIXED, I TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THE WARNINGS DIAGNOSED. THE CAR PRODUCED CODE P07AE-09. ACCORDING TO A NHTSA INVESTIGATION REPORT (PE14030) THIS HAS BEEN A PROBLEM ON 2010 FUSIONS. THE FORD DEALER STATES THE CAR'S VIN DOES NOT PROVIDE FOR A REPAIR AS DIRECTED IN THE NHTSA INVESTIGATION REPORT AND WANTS $1,870 TO CORRECT THE PROBLEM. THEY ARE STATING IT NEEDS A NEW STEERING SYSTEM WHICH IS WHAT IS DESCRIBED IN THE NHTSA INVESTIGATION REPORT.

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION. I HAVE TAKEN THE CAR INTO THE DEALERSHIP AND I WAS TOLD THE HEATING UNIT WOULD COST ALMOST $400 AND TO REPLACE THE LEATHER SEAT IS OVER $1000. OVER THE PAST FEW YEARS IN MICHIGAN, I HAVE HAD OVER A 10% PAY CUT AS A TEACHER. I CAN NOT AFFORD TO FIX THIS COMMON PROBLEM. PLEASE ASK FORD TO FIX THIS PROBLEM WITH NO COST.

TAKATA RECALL - RECEIVED RECALL NOTICE (NHTSA:16V-384; MANUFACTURER: 16S26) FROM MANUFACTURER IN JULY 2016 AND ANOTHER IN APRIL 2017, HOWEVER DEALERSHIPS IN CENTRAL FLORIDA HAVE NO PARTS FROM MANUFACTURER TO IMPLEMENT REPAIR. - I LIVE IN ORLANDO, FL WHICH HAS TYPE OF CLIMATE SPECIFICALLY AFFECTED BY RECALL ISSUE. - AFRAID TO USE PASSENGER SEAT W/ DEFECTIVE AIRBAG. - NO PHYSICAL HARM TO PERSON OR VEHICLE HAS OCCURRED YET, BUT THAT'S WHAT I'M TRYING TO AVOID.

I HAD JUST ARRIVED AT MY DESTINATION AND THE CAR HAD DISPLAYED A "SERVICE POWER STEERING NOW." I LEFT AND WENT IN THE STORE; WHEN I CAME BACK OUT AND TURNED ON THE CAR THE WHEEL WOULDN'T BUDGE. I HAD IT TOWED TO THE DEALERSHIP TODAY TO SEE WHAT IS WRONG WITH THE POWER STEERING.

POWER STEERING FAILED AND POWER STEERING ASSIST FAULT DISPLAYED ON DASH. RESTARTED CAR AND POWER STEERING WORKED OK. I TOOK THE CAR TO THE DEALER ON 07/28/09 TO HAVE IT CHECKED OUT AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY TOLD ME THAT THERE WAS A RECALL FOR THIS PROBLEM ON LATER MODELS BUT NOT ON THE 2010. THE SAME THING HAPPENED YESTERDAY 10.07/16. I AM CONCERNED THAT THIS COULD HAPPEN AT HIGH SPEED AND CAUSE A MAJOR ACCIDENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039 (678) 384-4242) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE AND SHE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ORANGE WARNING LIGHT FOR STABILITY CONTROL SYSTEM CAME ON ONCE PERHAPS 6 WEEKS AGO, BUT IN A SHORT PERIOD OF TIME WENT OFF, WHILE I WAS ON THE FREEWAY. NOTHING ELSE UNTIL 10 DAYS AGO WHEN STEERING LOCKED AS I TURNED LEFT TO LEAVE A PARALLEL PARKING PLACE--ALONG WITH AN "ADVANCETRAC SERVICE NEEDED" MESSAGE ON DASH. FORD SERVICE DID ANALYSIS, FOUND "THE ELECTRONIC STEERING GEAR IS BAD AND ESTIMATE TO REPAIR $1900." PART #61358; CODES THEY RETRIEVED WERE U3000-49 AND U3000-72. CAR IS SERVICED REGULARLY AND VERY RECENTLY HAD ITS 60K SERVICING. I CAN'T AFFORD THE $1900 SO WANTED TO GET ESTIMATES FROM OTHER AUTOMOTIVE SERVICE PROVIDERS.TO SEE IF I COULD DUPLICATE WHAT HAD HAPPENED, I DID A TEST DRIVE AROUND MY BLOCK THIS MORNING AND PARALLEL PARKED AGAIN WHERE I WOULD NEED TO TURN LEFT AGAIN AFTER TURNING ENGINE OFF AND RESTARTING. A "POWER ASSIST FAULT" MESSAGE CAME ON AND AGAIN THERE WERE SEVERAL SECONDS WHEN THE STEERING WAS NOT UNDER MY CONTROL. THIS APPEARS TO BE A TOO-COMMON PROBLEM.

POWER STEERING ASSIST FAILS. POWER STEERING ASSIST FAILURE FLASHES ON THE DISPLAY AND THE VEHICLE BECOMES NEARLY IMPOSSIBLE TO STEER. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALARM CHIMED, POWER STEERING ASSIST FAILURE FLASHED ON THE DASH DISPLAY, AND THE CAR WAS SUDDENLY WITHOUT STEERING. I WAS ABLE TO PULL BACK INTO THE DRIVEWAY WITHOUT AN ACCIDENT BUT IF THIS HAD HAPPENED ON THE HIGHWAY GOING TO WORK THIS WOULD HAVE BEEN A CATASTROPHE. AFTER CHECKING FOR LOOSE WIRES OR OTHER OBVIOUS DEFECT UNDER THE HOOD, I DECIDED TO RESTART THE CAR. WHEN IT STARTED THERE WAS NO PROBLEM. I DECIDED NOT TO DRIVE IT THAT DAY ( I ALSO OWN A 2007 F-150) AND TOOK OUR OTHER FORD VEHICLE. TODAY WHEN I WENT OUT TO CHECK IT AGAIN THE PROBLEM HAS RETURNED AND I CAN NO LONGER DRIVE IT.

I CONTINUOUSLY HAVE POWER STEERING FAILURE AND HAVE TO STEER MANUALLY. I STARTED THE CAR GOT A LOW TIRE PRESSURE NOTICE AND WENT TO GET AIR. ON THE WAY TO THE AIR PUMP, I GOT A SERVICE POWER STEERING MESSAGE. I PUT AIR IN THE TIRE. WHEN I GOT BACK INTO THE VEHICLE, THE STEERING WHEEL WOULDN'T TURN. I CHANGED THE TIRE AND STILL NO POWER STEERING. I'VE SEEN NUMEROUS COMPLAINTS ABOUT IT AND THE COST BEING AROUND $1500. FORD'S DEALERSHIP IS THE ONLY PLACE IN MY AREA THAT CAN FIX IT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

CAME OUT TO MY CAR TO GO OUT AND WHEN I TURNED IT ON THE DASHBOARD STARTED BEEPING AND AN ERROR MESSAGE CAME UP "SERVICE POWER STEERING NOW". THE POWER STEERING WENT OUT AND THE WHEEL IS STIFF NOW. LAST YEAR, I PAID 1800 TO REPLACE THE RACK AND PINION AND NOW THIS IS HAPPENING. I TOOK IT TO THE FORD DEALER AND THEY WANT 2000 TO FIX THIS PROBLEM.

AFTER TURNING THE IGNITION ON POWER STEERING FAILED TO WORK. I TURNED IGNITION OFF AND ON AGAIN AND POWER STEERING WORKED. FAULTY POWER STEERING RACK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (ED WITTMEIER FORD LINCOLN, 2288 FOREST AVE, CHICO, CA 95928, 1-(530) 895-8181) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR THE PART FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT DISCUSSED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY 2010 FORD FUSION STARTED EXPIERENCING TRANSMISSION PROBLEMS WHILE AT A TRAFFIC LIGHT LAST WEEK. THE CAR SUDDENLY WENT INTO NEUTRAL WHILE THE GEAR SHIFT WAS IN THE DRIVE POSITION. AFTER PUSHING THE GAS PEDAL TO THE FLOOR FOR SEVERAL SECONDS THE CAR SLAMED INTO GEAR. I TOOK IT IMMEDIATELY FOR REPAIR. THERE HAVE BEEN NO ISSUES WITH THIS TRANSMISSION PROIR TO THIS EVENT. THE CAR HAS EXACTLY 111,856 MILES ON IT TO DATE. THE FORD DEALERSHIP DID AN UPDATE ON THE POWERTRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE. THIS DID NOT FIX THE PROBLEM. UPON FURTHER INSPECTION, THE CAR WAS FOUND TO NEED A COMPLETE TRANSMISSION REPLACEMENT. I DID SOME RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ONLINE ABOUT FORD FUSIONS HAVING TRANSMISSION ISSUES. I CONTACTED FORD SO THAT THEY COULD DOCUMENT YET ANOTHER COMPLAINT ABOUT ONE OF THEIR FUSIONS HAVING TRANSMISSION FAILURE, AND ASKED THAT THERE BE A RECALL ISSUED. THEY SAID THEY HAD NO INTENTION OF ISSUING A RECALL. SO I AM ASKING THE NHTSA TO PUT SOME PRESSURE ON THEM TO SERIOUSLY CONSIDER ISSUING A RECALL BEFORE SOMEONE GETS INJURED DUE TO A TRANMSSION FAILURE ON THE ROAD.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HARDY FAMILY FORD AT (770) 445-8891 (LOCATED AT 1255 MARIETTA HWY, DALLAS, GA 30157) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: CAS-15008000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I JUST HAD TO PAY 1900. TO HAVE MY 2010 FORD FUSION POWER STEERING FAULT ASSIST REPAIRED, ALTHOUGH IT APPEARS THE 2011-2012 MODELS ARE INCLUDED IN THE RECALL. THE POWER STEERING GOES OUT, AND THE CAR IS THEN NOT ABLE TO BE DRIVEN. IF THIS HAPPENS WHEN YOU ARE DRIVING YOU LOSE COMPLETE CONTROL OF THE CAR. I HAVE OWNED AND DRIVEN FORDS FOR OVER 15 YEARS (TAURUS AND FUSION) THAT I BOUGHT BRAND NEW, AND I MAINTAIN MY GARAGE KEPT CARS. MY FUSION HAS 73,000 MILES SO THE POWER STEERING SHOULD NOT GO OUT ON MY CAR AT NO FAULT OF MY OWN. THIS POWER STEERING FAULT SHOULD BE COVERED UNDER A RECALL BEFORE MORE ACCIDENTS AND OCCURRENCES HAPPEN ENDANGERING PEOPLES SAFETY. I DRIVE WITH LITTLE CHILDREN IN MY CAR REGULARLY AND I AM THANKFUL I WAS ALONE WHEN MY STEERING WENT OUT. PLEASE CONSIDER INCLUDING THIS POWER STEERING FAULT ASSIST PROBLEM IN 2010 FORD FUSIONS TO BE A RECALL. IT IS DANGEROUS AND VERY COSTLY TO BE FIXED AS I HAVE LEARNED. THANKS FOR YOUR CONSIDERATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILLS POINTE FORD (903-873-2511 LOCATED AT 136 E SOUTH COMMERCE ST, WILLS POINT, TX 75169) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: RECEIVED A LETTER FROM FORD POSTMARKED JULY 15, 2016 AND LETTER DATED JULY 2016. LETTER STATED AN IMPORTANT SAFETY RECALL ON THE AIR BAGS. LETTER STATED THAT FORD WILL NOTIFY ME VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED FREE OF CHARGE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION FROM FORD IN ANY FORM ON THIS ISSUE. OVER A YEAR SURELY IS ENOUGH TIME TO PROVIDE A RESOLUTION FOR A SAFETY ISSUE.

ENGINE STALLS/SHUTS DOWN WHILE DRIVING. CHECK ENGINE LIGHT CAME ON. ALARM P2111 CAME UP. THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. MY VEHICLE STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC. IT DID THIS 3 TIMES WHILE DRIVING HOME FROM WORK. THIS IS AN INTERMITTENT ISSUE. I TAKE IT TO THE DEALER, THEY ADJUST, IT WORKS FOR A WHILE, THEN OCCURS AGAIN. THIS IS A VERY DANGEROUS PROBLEM.

I HAVE A CUSTOMER WITH A 2010 FUSION THAT HAS A FAILED STEERING RACK,NOT INCLUDED IN RECALL SINCE IT IS NOT BETWEEN 2011 AND 2016.CUSTOMER NARROWLY MISSED RAMMING INTO MY SHOP BECAUSE WAS UNABLE TO STEER.WE CALLED DEALER AND FOMOCO AND WAS TOLD THEY COULD NOT DO ANYTHING EVEN THOUGH THIS IS A SERIOUS SAFETY ISSUE.THERE IS CURRENTLY A CLASS ACTION LAWSUIT INVOLVING THESE CARS AND PEOPLE HAVE BEEN HURT.THE REPAIR IS 1600 DOLLARS AT MY SHOP AND OVER 2000 DOLLARS AT THE DEALERSHIP. I THINK I'M GOING TO GO THE LOCAL NEWS MEDIA AND SEE IF THEY CAN HELP-DO YOU HAVE ANY RECOURSE? MY NAME IS [XXX] -OWNER OF L&S AUTOMOTIVE INC. MY PHONE NUMBER IS [XXX].THE CUSTOMERS NAME IS [XXX] AND HER PHONE IS [XXX].PLEASE SEE IF YOU CAN INVESTIGATE THIS CASE, THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DOOR AJAR LIGHT AND SOUND COMES ON CONSTANTLY WHILE DRIVING. ALSO WHEN PARKED AND THE CAR IS LOCKED IT CONSISTENTLY SETS OFF THE CAR ALARM. I CAN'T LOCK MY DOORS ANYMORE. DEALERSHIPS DON'T WANT TO GET INVOLVED IN THE EXPENSE OR TROUBLE OF FIXING. THEY LIE AND TELL ME IT'S FINE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENSON FORD AT (864) 855-5383 (LOCATED AT 4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED RECALL JULY 2016. FORD STILL DOES NOT HAVE THE PARTS TO REPLACE

WAS DRIVING CAR AND POWER STEERING JUST QUIT WORKING THIS IS VERY DANGEROUS!!!!. HAD TO HAVE CAR TOWED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (HEMPSTEAD FORD, 301 N FRANKLIN STREET, HEMPSTEAD, NY 11550) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,669. THE VIN WAS NOT PROVIDED.

TWICE NOW A POWER STEARING ASSIST FAULT HAS APPEARED ON THE DASH. WHEN THIS HAPPENS, THE VEHICLE BECOMES UN-STEERABLE. THIS IS VERY DANGEROUS, AND HAS MANY COMPLAINTS FILED ALREADY. THIS HAPPENS IN MOTION, UNDER NORMAL DRIVING CONDITIONS.

WHEN VEHICLE IS STATIONARY THROTTLE DECREASES TO BELOW 500 RPM, AND SOMETIMES STALLS. TRANSMISSION AND ENGINE CHECK COME IN INTERMITTENTLY. FORD AWARE OF THE THROTTLE BODY AND ACCELERATOR PROBLEM BUT WON'T FIX IT UNTIL BROKEN. TOOK IT TO DEALERSHIP AND PAID $125 FOR DIAGNOSTIC BUT THEY TOLD ME THERE IS NO PROBLEM. I CALLED FORD AND THEY JUST REFERRED ME BACK TO THE DEALERSHIP STATING THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNTIL IT IS BROKEN. PLEASE HELP, I CAN'T DRIVE THE CAR DUE TO THE SAFETY CONCERN.

POWER STEERING RECALL - RECEIVING "POWER STEERING ASSIST FAULT". WHEN IN PARK AND PUTTING VEHCILE INTO DRIVE, WE'RE GETTING THE FAULT MESSAGE. IT IS MY UNDERSTANDING THERE IS THE SAME RECALL FOR 2011 FORD FUSIONS. WE HAVE 2010 FORD FUSION. WE ARE NOW DOWN ONE VEHICLE AS WE WERE TOLD IT WILL BE $2,500 TO REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS DRIVING AND POWER STEERING JUST QUIT AND IT WAS VERY SCARY AS I WAS JUST TURNING INTO A PARKING LOT AND IT JUST STOPPED WORKING ALL TOGETHER. LUCKILY I WAS ABLE TO KEEP FROM HAVING A SERIOUS ACCIDENT OR KILL SOMEONE. THIS IS A SERIOUS PROBLEM AND COULD GET PEOPLE KILLED AND REALLY NEEDS TO BE FIXED AND ELIMINATED IN ALL CARS. I DID SEE WHERE FORD HAD A RECALL ON SOME OF THE FUSIONS BUT NOT MINE BECAUSE IT WAS MANUFACTURED IN A DIFFERENT MONTH. IMAGINE THAT! HAD TO TAKE IT TO THE FORD DEALERSHIP AND PAY NEARLY $2000 TO GET IT FIXED. I AM SURE GLAD THAT IT WAS ME DRIVING IT WHEN THIS OCCURRED INSTEAD OF ONE OF MY CHILDREN THAT COULD HAVE BEEN KILLED OR INJURED.