NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE ON THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT AFTER REPLACING THE TIRE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
WORN AXLE SHAFT SEAL AT ONLY 83,000 MILES. POSSIBLE POOR SURFACE FINISH ON THE AXLE SHAFT. TRANSMISSION FLUID LEAKING FROM THE DRIVERS FRONT HALF SHAFT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.
FEB 25, 2016, SUDDENLY THE POWER STEERING WENT OUT, ALMOST IMPOSSIBLE TO STEER, PANEL WARNING LIGHTS CAME ON WITH POWER STEERING ASSIST FAILURE, POWER STEERING FAILURE.. 2010-2012 FORD FUSIONS WITH KNOWN POWER STEERING FAILURE PROBLEMS, YET THE 2010 ISN'T IN THE RECALL? HUNDREDS HAVE THIS SAME PROB WITH THEIR 2010 FUSIONS! DANGEROUS, HAPPENED AS SOON AS I STARTED THE CAR, BUT HAD TO GET MEDICATION TO ELDERLY PARENT NEARBY, WHILE DRIVING AFTER A MI SNOWSTORM! NOW, HAVE TO PAY TO HAVE IT TOWED, LET ALONE PAY TO FIX THIS? CAN'T TURN THE WHEEL WITHOUT EXTREME EFFORT, ALSO SMELL AN ODD 'BURNY' SMELL..NOT TO MENTION, THIS CAR ALREADY HAS A FUEL SYSTEM RECALL (LETTER REC'D IN JAN 2016) BUT DEALERSHIP STILL SAYS THEY DON'T HAVE THE PARTS AND IT'S THE END OF FEB 2016...THE POWER STEERING WAS RECALLED IN THE FOLLOWING 2 YEARS WITH THE EXACT SAME ISSUE--WHAT IS STATUS FOR 2010 FUSIONS WITH THIS PROBLEM! HELP!
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE ELECTRICAL POWER STEERING MALFUNCTIONED. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECOVER THE POWER STEERING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 04/22/16*LJ UPDATED 6/6/18*JB
MY SEVENTEEN YEAR OLD SON POWER STEERING WENT OUT WHILE HE WAS DRIVING HOME FROM WORK AT NIGHT. THIS COULD HAVE CAUSED AN SERIOUS ACCIDENT, BUT THROUGH THE GRACE OF GOD HE MADE IT HOME. HOWEVER NOW WE HAVE A FAULTY VEHICLE WITH ALOT OF COMPLAINTS DEALING WITH THE SAME ISSUE AND YET FORD STILL HASN'T DONE ANYTHING.
1ST TIME, I WAS STOPPED AT A RED LIGHT AFTER DRIVING 50 MILES WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS, THE CAR REV'D LIKE THE CAR WAS IN NEUTRAL AND WOULD NOT GO INTO GEAR. AFTER SEVERAL TRIES, IT WENT INTO GEAR AND DROVE OK. THE 2ND TIME, I WAS TRAVELING ABOUT 60 MPH, AND THE CAR STARTED REVING AT 4,000 RPMS AND LOST ALL POWER. I PULLED OVER, PUT IT IN NEUTRAL AND BACK IN GEAR SEVERAL TIMES TILL IT STARTED AGAIN. I PULLED OUT AGAIN ON THE 4 LANE AND THE CAR CONTINUED REVING AT AROUND 4,000 RPMS AND HAD NO POWER SO I GOT OFF THE ROAD AGAIN. THE "WRENCH" TROUBLE LIGHT LIT UP. I TURNED THE CAR OFF, SAT ABOUT 5 MINUTES, STARTED IT BACK UP AND IT WORKED FINE. I TOOK IT STRAIGHT TO A FORD DEALER WHO COULD NOT FIND OUT WHAT WAS WRONG WITH IT.
WHILE BACKING UP THE VEHICLE THE "POWER ASSIST STEERING FAULT" MESSAGE DISPLAYS. TURNING THE CAR OFF AND AND ON WILL OCCASIONALLY RESOLVE THE ISSUE, BUT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THE PAST COUPLE WEEKS AND DAYS. WHEN THIS HAPPENS THE STEERING WHEEL CANNOT BE TURNED AND ALL CONTROL OF THE VEHICLE IS LOST. DEALERSHIP SAYS THE ENTIRE POWER ASSISTS SYSTEM ($1200 PART + ~$400 IN LABOR) NEEDS ADDRESSED. THEY INDICATED IT'S THE SAME PROBLEM / FIX THAT'S SEEN IN THE 2011-2012 FORD FUSION RECALL, HOWEVER THE 2010 MODEL ISN'T INCLUDED.
I WAS DRIVING ON INTERSTATE 77 SOUTH JUST BEFORE EDENS FORK EXIT , CHARLESTON WV 25312. THE ROAD WAS DOWNHILL AND CURVED TO THE LEFT. WITHOUT ANY SIGN OF TROUBLE THE STEERING WHEEL JERKED TO THE RIGHT I HAD TEMPORARILY LOST CONTROL OF VEHICLE WHICH MADE THE CAR SWERVE OFF ROAD AND HEADED TOWARD CONCRETE DRAINAGE DITCH AND OFF INTERSTATE INTO THE WOODS. I WAS LUCKY I GOT BOTH HANDS ON STEERING WHEEL AND HAVING LOST THE POWER STEERING WAS DRIVING MANUALLY SO TO SPEAK WAS ABLE TO GET CAR TURNED PARTIALLY SIDEWAYS AND SLID IN THE GRAVEL INTO THE CONCRETE DRAINAGE DITCH WHICH WAS WELL ENOUGH BEVELED TO ALLOW ME TO SLOWLY SLIDE INTO THE DITCH, WHERE MY CAR CAME TO A STOP. I WAS TRAVELING IN THE RIGHT CRUISING LANE SO NOTHING WAS TO MY RIGHT. HAD I BEEN IN THE PASSING LANE AND PASSING TRAFFIC I WOULD HAVE ENDED UP CAUSING AN ACCIDENT, NO DOUBT IN MY MIND. I HAVE FOUND OUT THAT THERE HAS BEEN A RECALL OF THE 2011-12 FORD FUSIONS BECAUSE OF THE FAILURE OF THE ELECTRIC MOTOR THAT WERE PLACED INTO THOSE FUSIONS TO POWER ASSIST THE STEERING. I HAVE SINCE LEARNED THAT SOME IF NOT ALL OF THE 2010 FORD FUSIONS HAVE THE SAME STEERING MECHANISM AS THE 2011 AND 2012 FORD FUSIONS. I DO KNOW THAT IF YOU ORDER THE COMPLETE RACK AND PINION UNIT FOR 2010 FORD FUSION IT IS THE SAME REPLACEMENT AS THE 2011 AND 2012 USES. SO I WOULD LIKE TO FILE MY OWN COMPLAINT ABOUT MY EXPERIENCE WITH THE POWER ASSIST STEERING MECHANISM ON MY 2010 FORD FUSION. I THINK THE 2010 FORD FUSION SHOULD INCLUDED ON THE RECALL. I COULD HAVE VERY EASILY BEEN INVOLVED IN A SERIOUS SINGLE OR MULTIPLE CAR ACCIDENT. I AM OLD ENOUGH TO HAVE DRIVEN VEHICLES THAT DIDN'T HAVE POWER STEERING AND THAT HELPED ME ALSO IN AVOIDING AN ACCIDENT. I WAS DRIVING MY DAUGHTERS 2010 FORD FUSION WHEN IT HAPPENED. I AM NOT SURE IF SHE COULD HAVE AVOIDED AN ACCIDENT IF SHE HAD BEEN DRIVING IT.
WHILE DRIVING THE VEHICLE, A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED IN THE MESSAGE AREA AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN TO DIRECT THE VEHICLE. THERE WAS NO POWER STEERING, AND MANUAL FORCE WAS NEEDED TO SAFELY REMOVE THE VEHICLE FROM A 45-MPH HIGHWAY.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED A RECALL APPOINTMENT AND MENTIONED THAT IT WOULD TAKE LESS THAN AN HOUR FOR THE REPAIR. THE CONTACT ARRIVED BACK TO THE DEALER WHO STATED THAT IT MAY BE LONGER THAN TWO MONTHS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER STEERING ASSIST LOCKING UP
WHILE DRIVING MY POWER STEERING ASSIST FAILED CAUSING MY STEERING TO BE EXTREMELY DIFFICULT. THIS IS VERY UNSAFE. MY CAR ONLY HAS 56,000 MILES ON IT AND HAS RECEIVED MAINTAINCE ON TIME. I DON'T UNDERSTAND IF SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM WHY WE ARE NOT INCLUDED THE THE 2011-12 FUSION POWER STEERING RECALL??? $2000 IS A LOT OF MONEY TO FIX CLEARLY A MANUFACTURE ERROR!
I WAS DRIVING AND POWER STEERING WENT OUT, 2 NESSAGES POPPED UP AFTER WARDS SAYING SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRAC
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
THE CAR HAS ~82000 MILES ON IT. THIS MORNING AFTER STARTING THE VEHICLE I NOTICED A "POWER STEERING ASSIST FAULT". I TURNED OFF THE CAR AND RESTARTED. THERE WERE NO ALARM NOTIFICATIONS AT THAT TIME. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AGAIN, HOPEFULLY WHEN I AM NOT DRIVING AT INTERSTATE SPEEDS... I HAVE READ THAT 2010 IS NOT INCLUDED IN THE RECALL NOTICE FOR FAULTY A POWER STEERING SYSTEM. I SURE HOPE FORD HAS A GOOD REASON FOR NOT INCLUDING THE 2010 MODEL...
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
WHILE DRIVING STRAIGHT ON THE STREET THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL AND I HAD TO PULL OVER FOR SAFETY REASONS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE ADVANCED TRAC AND THE POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NEARLY INVOLVED IN A REAR END COLLISION DUE TO THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DRIVEN TO THE DEALER AND WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER STEERING CUT OUT AS I WAS PULLING IN TO A PARKING PLACE. DROVE CAR HOME WITHOUT THE POWER STEERING AND FOUND WHEN CHECKING ON LINE THAT OTHERS HAVE HAD THE SAME PROBLEM. I AM NOW NOT GOING TO LET MY WIFE DRIVE THE CAR BECAUSE SHE WOULD HAVE BEEN STUCK THERE AND NEEDED A TOW.
TOOK CAR IN FOR SAFETY RECALL NUMBER 15534. DUE TO MYSELF AND FAMILY NOTICING A GAS SMELL IN MY CAR ALL THE TIME. TOOK TO FORD DEALERSHIP, THEY EXAMINED AND A CRACK WAS NOTED AND CORROSION OF MY FUEL TANK. WAS TOLD THEY COULD NOT RELEASE THE CAR BACK TO ME. I WOULD BE WITHOUT MY CAR FOR APPROX. 10 MONTHS. THEY ARE PROVIDING ME WITH RENTALS, HOWEVER, HAVE TO TRADE IN EVERY MONTH. CONTACTED FORD CORP. TO ASK FOR ASSISTANCE TO ASSIST WITH POSSIBLY TRADING MY VEHICLE IN AND PURCHASE ANOTHER FROM FORD. THEY TOLD ME "SORRY, THERE IS NOTHING THAT WE WILL DO. YOU JUST HAVE TO WAIT FOR THE PART TO BE AVAILABLE." I AM STILL PAYING FOR MY CAR, HOWEVER, IT WILL BE SITTING AT A FORD DEALERSHIP FOR ATLEAST 10 MONTHS. CAN FORWARD ACTUAL CAR REPORT FROM FORD DEALERSHIP, IF NEEDED.
LOSS OF POWER STEERING, AND ADVANCE TRAC
WHILE DRIVING STRAIGHT ON A HIGHWAY THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL WHILE I DROVE IT BACK TO MY HOUSE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING POWER ASSIST GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,420.
VEHICLE WAS TRAVELING AT APPROX. 70MPH ON A HIGHWAY. DASH LIGHTS FLASHED AND BEEPED AND WARNING MESSAGE APPEARED. STEERING LOCKED UP AND WHEEL WAS DIFFICULT TO TURN. DROVE IT WITH DIFFICULTY OFF OF THE HIGHWAY TO A PARKING LOT AND TOWED IT TO DEALER. DEALER SAYS THERE IS NO WARRANTY OR RECALL AND THE COST WILL BE $2000 TO REPAIR. THIS IS A POWER STEERING ISSUE AND SEEMS TO BE A PREVALENT PROBLEM WITH THIS TYPE OF CAR. SOME MODELS WERE RECALLED, NOT MINE. DEALER WANTS TO REPLACE THE ENTIRE STEERING ASSEMBLY.
THE BRAKE PEDAL WENT TO THE FLOOR AND BECAME SPONGY THE BREAKS FOR THEM CHANGED AND CANNOT BELIEVE THE BRAKES AND IT APPEARS THAT THE ABS CONTROL OR UNDER THE HOOD HAS A STUCK VALVE WHICH CAUSES THE BRAKES NOT TO WORK
WHILE GETTING OUT OF THE CAR, THE INTERIOR DRIVER'S SIDE DOOR HANDLE STOPPED WORKING AND NOW STICKS OUT SLIGHTLY. THE FIRST TIME THIS HAPPENED, THE DOOR OPENED SLIGHTLY (ABOUT AN INCH OR TWO) BUT WOULD NOT OPEN THE REST OF THE WAY. THE DOOR EVENTUALLY OPENED THE REST OF THE WAY BUT THEN WOULD NOT LATCH CLOSED. AFTER USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS, THE DRIVER'S SIDE DOOR WILL LATCH CLOSED, BUT WILL NOT LOCK. THE ONLY WAY TO OPEN THE DOOR WHILE SITTING IN THE CAR IS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE. IF THE POWER IS NOT ON, THEN THE WINDOW WILL NOT ROLL DOWN AND YOU CAN NOT USE THE DRIVER'S SIDE DOOR TO GET OUT OF THE CAR. THIS ALSO CAUSES THE DRIVER'S SIDE DOOR TO NEVER LOCK EVEN WHEN ALL THE OTHER DOORS LOCK.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILURE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRICAL PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.
MY VEHICLE WENT INTO LIMP MODE WHILE TRAVELING 60 MPH ON THE HIGHWAY. I WAS ABLE TO STAY UNDER CONTROL AND PULL TO THE SIDE OF THE ROAD MOMENTARILY. WHEN I ARRIVED HOME MY OBD-II READER REVEALED CODE P2111 THROTTLE BODY STUCK OPEN. I CONTACTED FORD AND MY VIN DOES NOT FALL UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER IT IS OBVIOUS THAT THESE ARE THE EXACT SAME SYMPTOMS THE PROGRAM IS SUPPOSED TO COVER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE ON BACK ORDER. THE DEALER ALSO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL MY AIR BAG SENSOR LIGHT CAME ON AIR BAGS NEVER DEPLOYED IN MY VEHICLE IN AN ACCIDENT I WAS IN IN JUNE OF 16.I PURCHASED THIS VEHICLE WITH MULTIPLE ISSUES THE DEALERSHIP THAT SOLD ME THE CAR NEW IT WAS UNDER RECALL AND NEVER FIXED THE CAR.IT WAS IN AND OUT OF SHOP FOR ABS,GAS LEAK,ACCELERATING BY ITSELF NOW I'VE BURNED UP 3 CALIPERS KEEP BURNING BREAK PADS GAS IS NEVER ACCURATE AND THERE'S NO LIGHT BUT IT STILL PULLS CODE FOR ABS,ALSO IT WENT IN FOR FACTORY RECALL AND RECALL WAS NEVER PERFORMED.MORE THAN FED UP AND SICK OF SPENDING MY $.
VEHICLE, WHILE STATIONARY, WAS STRUCK BY ANOTHER VEHICLE AT A HIGHT RATE OF SPEED ON DRIVER SIDE OF VEHICLE. MAJOR T-BONE SIDE IMPACT COLLISION BUT SIDE AIRBAGS FAILED TO DEPLOY, RESULTING IN SEVERE INJURY TO DRIVER.
I LEFT THE GAS STATION 2 NIGHTS AGO AND THE "SERVICE POWER STEERING NOW" CAME ON ALONG WITH THE "SERVICE ADVANCETRAC" LIGHT. AFTER STOPPING AT THE STORE, UPON RESTARTING ALL POWER STEERING WAS GONE. VEHICLE HAS APPROXIMATELY 43,000 MILES. QUOTE WAS $1850 FOR REPAIR.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
I WAS DRIVING HOME LAST NIGHT AND THE ERROR MESSAGE, "SERVICE POWER STEERING NOW", APPEARED. I PARKED MY CAR IN MY PARKING SPACE. THIS MORNING WHEN I GOT UP FOR WORK, THE MESSAGES, "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" APPEARED. I HAVE NO POWER STEERING AND AFTER READING THE OTHER COMPLAINTS/REVIEWS, I'M THANKFUL I WASN'T DRIVING WHEN IT COMPLETELY WENT OUT. AFTER READING THE REVIEWS, I SEE THAT THIS IS A COMMON PROBLEM, THAT THERE IS A CLASS ACTION LAWSUIT AND THAT THE PROBLEM CAN BE QUITE EXPENSIVE TO REPAIR (RANGING FROM $1,650 TO ABOUT $2,250). THERE WAS MINIMAL TO NO NOTICE TO HAVE THE POWER STEERING SERVICED BEFORE IT WENT COMPLETELY OUT AND THIS IS VERY DANGEROUS.
TAKATA RECALL IT IS TAKING TOO LONG TO HAVE THIS FIXED AND I DON'T FEEL SAFE DRIVING MY CAR.
POWER STEERING ASSIST FAULT ALERT MESSAGE IS ON AND CAR HAS NO POWER STEERING. FORD AND DEALER SAY THAT THIS IS OWNER RESPONSIBILITY TO REPAIR EVEN THOUGH 2011 - 2012 FORD FUSIONS HAVE A RECALL FOR THIS. I DO NOT HAVE THE ARM STRENGTH TO DRIVE THE CAR WITHOUT THE STEERING SO IT HAS TO FIXED.
TAKATA RECALL - I HAVE TRIED SEVERAL TIMES TO WORK WITH MY FORD DEALER AND AM CONTINUALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME RE: AIRBAG REPLACEMENT. PROBLEM: TAKATA AIRBAGS ARE IN THE CATEGORY OF FAULTY AND WERE RECALLED IN JULY 2016. THEY NEED REPLACING
ON 01/05/2016, AFTER PICKING UP MY GOD DAUGHTER WHO I HAVEN'T SEEN IN A WHILE, MY POWER STEERING WENT OUT ON US ON OUR WAY TO GRAB SOMETHING TO EAT. THE TRAC ALERT CAME ON THE WARNING SCREEN AND ALSO THE SERVICE POWER STEERING WARNING. I HAVE RESEARCHED THE ISSUE, CALLED THE DEALER AND ALSO A PERSONAL MECHANIC. THE PRICE TO FIX THIS IS RIDICOLOUS. I GUESS THE LIVES OF THE CONSUMERS DO NOT MATTER. I AM GRATEFUL WE WERE ABLE TO TURN INTO A PARKING LOT BECAUSE IT COULD HAVE WENT COMPLETELY LEFT. FORD NEEDS TO DO SOMETHING I LOVE MY LIFE CLEARLY YOU DONT.
POWER STEERING GOES IN AND OUT POWER STEERING GEAR BAD DUE TO INTERNAL FRICTION IN MOTOR. SENSOR CODE COMES ON TO FIX ASAP TOOK TO DEALER WILL NOT HONOR RECALL BECAUSE NOT RIGHT YEAR. RECALL FOR 2011 NOT 2010 THIS PROBLEM NEEDS TO BE RECALLED FOR ALL YEARS HAVING PROBLEM AROUND THOSE DATES. VEHICLE WAS IN MOTION WHEN THIS PROBLEM STARTED WAS LUCKY I WAS NOT ON THE HIGH WAY I WAS ABLE TO PULL INTO A PARKING LOT AND HAD TO HAVE TOWED HOME.
THE OTHER DAY I DROVE MY CAR ACROSS TOWN TO THE GYM, AND WHEN I WAS LEAVING TO DRIVE HOME I NOTICED A DISPLAY READING "POWER STEERING ASSIST FAULT" AND MY STEERING WHEEL FEELS AS IF IT IS LOCKED IN PLACE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO ME, BUT THE FIRST TIME IT WENT AWAY AFTER RESTARTING THE CAR. THIS OCCURRENCE IT HAS NOT GONE AWAY AND IS NEAR IMPOSSIBLE TO DRIVE. I HAD TO CALL MY FATHER TO COME AND PICK THE CAR UP CAUSE I DIDN'T FEEL SAFE DRIVING IT THE REMAINING DISTANCE HOME. THE MECHANIC TOOK A LOOK AT IT AND SAID THE ELECTRONIC POWER STEERING MODULE WAS NOT WORKING AND NEEDED REPLACEMENT. THE PART ALONE IS 1200-1500 DOLLARS. I HAVE BEEN READING ABOUT MANY OTHER FORD FUSIONS HAVING THIS EXACT SAME PROBLEM, AND FORD HAS ISSUED A RECALL ON MANY SIMILAR YEARS AND MODELS. FORD SAID MY CAR IS NOT COVERED IN THIS RECALL, ALTHOUGH I'M EXPERIENCING THE EXACT SAME PROBLEM.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.
EXITING FREEWAY AT 55-60MPH SPEEDS, POWER STEERING WENT OUT AND MULTIPLE SERVICE ERRORS CAME ON THE HUD. NEARLY CRASHED INTO GUARD RAIL AND SEMI THAT WAS FOLLOWING ME BARELY MADE IT AROUND ME. STEERING WHEEL VERY DIFFICULT TO TURN. SEEMS TO BE A KNOWN PROBLEM WITH THESE CARS, AND NO ACTION BY FORD. EXTREMELY UNSAFE. SERVICE APPOINTMENT SET FOR MONDAY, JANUARY 4TH AT 2:00PM AT RICART FORD IN COLUMBUS, OHIO.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND THE ENGINE REDUCED POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
TAKATA RECALL IT'S BEEN NEARLY TWO YEARS SINCE THIS RECALL WENT OUT, AND FORD STILL HAS NOT OFFERED A FIX FOR THIS ISSUE. THEY SAY A REMEDY IS NOT AVAILABLE.
TAKATA RECALL IT HAS BEEN APPROX. 2 YEARS SINCE I RECEIVED A RECALL NOTICE INFORMING ME OF A VERY DANGEROUS CONDITION CONCERNING MY AIR BAGS. AS OF THIS 12/07/ 2017 I HAVE NOT BEEN ABLE TO GET THIS DANGEROUS CONDITION CORRECTED. FORD IS UNABLE TO ADDRESS THIS RECALL BECAUSE THEY HAVE NOT RECEIVED THE NECESSARY PARTS. I HAVE RECEIVED A NOTICE THAT TAKATA HAS FILED FOR BANKRUPTCY I WANT MY AIR BAG RECALL COMPLETED AND MY CAR EQUIPPED WITH SAFE AIRBAGS.
TAKATA RECALL I CANNOT USE MY CAR FOR MY FAMILY OR FRIENDS DUE TO THE TAKATA RECALL. WHY IS THIS TAKING SO LONG AND PUTTING MY FAMILY IN DANGER!
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO IT BEING 3 YEARS OUTSIDE OF THE WARRANTY. *JS