2010 Ford Fusion Complaint Log

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY CAR SHUT OFF I WAS ALMOST HIT BY ANOTHER CAR THEN A SEMI TRUCK BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. MY CAR HAD NO THROTTLE RESPONSE. AFTER HAVING MY CAR LOOKED AT IT, IT WAS DIAGNOSED TO HAVE A BAD THROTTLE BODY. SO I DID SOME RESEARCH AND ITS A COMMON THONG WITH 2010 FORD FUSIONS, BUT FOR SOME REASON FORD WON'T EITHER FIND A WAY TO FIGURE OUT WHY THEY SEEM TO HAVE THROTTLE BODIES THAT ARE MALFUNCTIONING AND PUTTING THEIR DRIVERS LIVES IN DANGER. THEY NEED TO RECALL THIS BEFORE IT CAUSES SOMEONE TO LOSE THEIR LIFE. FOR PEOPLE WHO DON'T KNOW IT COST ABOUT $500 TO GET IT FIXED IF YOUR VEHICLE ISN'T UNDER WARRANTY. *TR

TRANSMISSION SLIPS GEARS AND ENGAGES VERY HARD, CAUSING THE CAR TO LURCH FORWARD. ON ONE OCCASION I NEARLY REAR-ENDED A CAR IN FRONT OF ME BECAUSE OF THIS. WHILE DRIVING AT LOW SPEEDS THE CAR WILL SHIFT RAPIDLY BETWEEN TWO ADJACENT GEARS, AS IF IT IS "CONFUSED". CAR WILL SOMETIMES NOT SHIFT AT ALL; THE RPM'S JUST SIT AT THAT THRESHOLD FOR A WHILE BEFORE KNOCKING HARD INTO THE NEXT GEAR, AGAIN CAUSING A DANGEROUS LURCHING MOTION. WHILE ON THE HIGHWAY THE CAR WILL LOSE POWER SUDDENLY, MORE PROMINENT WHEN THE CAR IS TRAVELING UP A STEEP INCLINE. YOU COULD KEEP PRESSING THE GAS BUT AMAZINGLY THE CAR SEEMS TO LOOSE MORE POWER WHEN YOU DO THIS. THE ONLY WAY TO GET POWER IS TO OPEN THE THROTTLE 100 PERCENT IN WHICH CASE THE CAR AGAIN JERKS INTO GEAR VERY HARD. THIS SITUATION HAS HAPPENED PLENTY OF TIMES AND IS VERY SCARY. ON SOME OCCASIONS THE POWER WAS NEEDED TO ACCELERATE IN FRONT OF ANOTHER CAR IN ANOTHER LANE, TO AVOID AN OBSTACLE IN THE ROADWAY. THE LATEST INCIDENT THAT OCCURRED WAS VERY SCARY. THE TRANSMISSION WAS MAKING A FUNNY SOUND, ALMOST LIKE A ZIPPER BEING ZIPPED. THIS SEEMED ODD TO ME BECAUSE IT SOUNDED ALMOST LIKE THE GEARS WERE RUBBING UP AGAINST SOMETHING, HOWEVER I DIDN'T THINK ANYTHING OF IT BECAUSE THE CAR SEEMED TO BE OPERATING PROPERLY. THEN I WENT TO MAKE A LEFT TURN ACROSS CROSS TRAFFIC. WHEN THERE WAS A BREAK IN TRAFFIC I PRESSED THE GAS, THE RPMS WENT UP TO ABOUT 5K AND THE CAR SLOWLY GRINDED INTO GEAR, ALMOST LIKE A PERSON WHO DOESN'T KNOW HOW TO DRIVE A STICK SHIFT VERY WELL. THIS CAUSED MY CAR TO NEARLY GET STUCK IN THE MIDDLE OF AN ACTIVE INTERSECTION AND I WAS NEARLY T-BONED. THANK GOOD THE OTHER DRIVERS SAW ME STRUGGLING AND STOPPED. THE ISSUES WITH THIS POWERTRAIN SEEM TO BE ENDLESS AND THE WORST PART IS THAT THEY OCCUR AT RANDOM WITH NO WARNING. *TR

I WAS DRIVING IN BUSY TRAFFIC AREA WHEN MY THROTTLE BODY CAUSED ISSUES ON MY 2010 FORD FUSION. I MANAGED TO GET OUT OF THE FLOW OF TRAFFIC. MY CAR HAS ONLY 47,700 MILES ON IT. I HAVE LEARNED OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I MANAGED TO GET MY CAR HOME (3 MILES AWAY). MY SON RESET THE COMPUTER, AND I DROVE THE CAR AGAIN THE FOLLOWING DAY, AND IT HAPPENED AGAIN ON THE INTERSTATE. DRIVING 65 MPH IN HEAVY TRAFFIC, IT HAPPENED -- THE SPEED DROPPED DOWN TO 20 MPH. I COULD NOT GO ANY FASTER. IT WAS 2 MILES UNTIL I COULD GET OFF THE NEXT EXIT RAMP. I DROVE ON THE SHOULDER PART OF THE WAY BUT THERE WERE TWO CARS ON THE SHOULDER WITH OTHER ISSUES THAT I HAD TO DRIVE AROUND. IT WAS FRIGHTENING AND POTENTIALLY HAZARDOUS. I DID NOT KNOW WHAT THE PROBLEM WAS. I DID NOT KNOW IF THE CAR WAS GOING TO DIE AT ANY TIME OR NOT. IT WAS DARK AND LATE ON A SUNDAY. I FELT VULNERABLE. I HAVE READ ON THE INTERNET THAT OTHER 2010 FUSION OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS - HAZARDOUS SITUATIONS AND HAVING TO PAY FOR REPAIRS WHEN THE CAR DOESN'T HAVE HIGH MILEAGE LIKE MINE. SOME ARE COVERED UNDER WARRANTY (UNDER 36,000) AND SOME JUST BARELY OVER THE 36,000 MILES SO THEY WERE NOT COVERED UNDER THEIR WARRANTY. THE COST OF THE REPAIR WAS JUST BARELY UNDER $470. FOR SOME REASON IT WASN'T COVERED UNDER MY ESP EXTRACARE WARRANTY, AND I DON'T GET THAT EITHER. PLEASE CONSIDER A RECALL ON THIS PART FOR OTHERS WHO MIGHT EXPERIENCE AN SERIOUS ACCIDENT AS A RESULT. *JS

I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASILY CAUSED A BAD ACCIDENT. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP. I'M WAITING FOR THEM TO CALL BACK WITH A DIAGNOSIS. *TT

I WAS DRIVING MY 2010 FORD FUSION THROUGH RUSH HOUR ACCIDENT TRAFFIC. MY CAR BEGAN TO IDLE ROUGH AND LOST POWER WHILE ON A BRIDGE. I WAS UNABLE TO ACCELERATE. I COASTED OFF THE BRIDGE AND TO THE EMERGENCY LANE. I RESTARTED MY CAR AND EVERYTHING SEEMED OKAY. I GOT BACK INTO ACCIDENT TRAFFIC. MY FUSION AGAIN BEGAN TO IDLE ROUGH. THE RPM JUMPED, MY CAR JERKED FORWARDED AND LOST POWER AGAIN. I HAD MY CAR TOWED TO THE BODY SHOP SINCE IT WAS CLEARLY NOT SAFE TO DRIVE. THE BODY SHOP RAN TESTS AND SAID THE CAR WAS DRIVING FINE FOR THEM. SINCE PICKING MY CAR UP, IT HAS LOST POWER FOUR TIMES IN TWO DAYS. THREE OF THE TIMES HAPPENED WHILE ON A MAJOR INTERSTATE! NOT HAVING THE ABILITY TO ACCELERATE ON A MAJOR INTERSTATE IS A DISTURBING FEELING. MY CAR IS BACK IN THE SHOP SINCE IT IS CLEARLY NOT SAFE TO DRIVE ON A CONSISTENT BASIS. THIS IS NOT MY FIRST ISSUE WITH THE FUSION'S FUEL SYSTEM. THIS WILL BE THE LAST FORD I OWN AND CAN'T WAIT TO TRADE IT IN. *JS

WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR BUT FOR A 2013. WHY ARE THEY NOT TAKING CARE OF THE SAME PROBLEM FOR THE EARLIER MODEL. WE HAVE NOW TAKEN OUR CAR IN FOR 2 OTHER RECALLS AND FIND THIS IS A VERY DANGEROUS AND POSSIBLE LIFE THREATENING PROBLEM. *TR

THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET. *TR

THE VEHICLE WAS BOUGHT 3 WEEKS AGO AND NOTICED SHIFTING ISSUES 1 WEEK AFTER PURCHASE. I TOOK THE VEHICLE IN TO SEE WHAT WAS WRONG WITH IT AND FOUND THAT THE TRANSMISSION FLUID WAS DARK BLACK AND HAD A BURNT SMELL. IT APPEARS THAT THERE WERE MULTIPLE (UPDATES) NEEDED FOR TRANSMISSION??? ALSO WAS TOLD THAT IS THE NORMAL COLOR OF THE TRANNY FLUID?? BURNT BLACK... *TR

WHILE EXITING FROM THE EXPRESSWAY ON THE EXIT RAMP THE CAR SUDDENLY STALLED. THIS WAS IN HEAVY TRAFFIC. I HAD TO TRY TO GET THE CAR STOPPED, PUT IT IN PARK AND TURN THE IGNITION OFF AND THEN ON AGAIN TO GET IT RESTARTED. WILL TAKE IT TO BE EVALUATED TOMORROW MORNING. *TR

EXTREME OVER HEATING OF LEFT (DRIVERS SIDE) REAR BRAKES LEADING TO PREMATURE AND UNEVEN PAD FAILURE. PADS APPEAR TO HAVE BECOME SO HOT THAT THERE IS ASH PRESENT ON THEM. *TR

2ND TIME IT HAPPENED: WHILE DRIVING, ELECTRICAL POWER STEERING GEAR FAILED, STEERING WAS HARD TO TURN, DEALER RESET THE FAILURE (POWER STEERING ASSIST FAULT; SERVICE POWER STEERING NOW) AND STEERING WAS WORKING FINE AGAIN. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THANKS *JS

WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOSS OF THE ENGINE POWER AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR DIAGNOSIS. THE THIRD TIME A TROUBLE CODE WAS DETECTED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT. *TR

MY 2010 FORD FUSION AT 33,000 MILES REQUIRED NEW REAR BRAKES AND ROTORS, BECAUSE THE BRAKES WERE GRINDING AND APPEARED UNSAFE. THIS WAS NOT COVERED BY WARRANTY BECAUSE THE CALIPERS WERE NOT FOUND TO BE DEFECTIVE. THIS APPEARS TO BE A DESIGN FLAW THAT WILL LIKELY REOCCUR IF NOT ADDRESSED BY FORD, AND COULD PUT AT RISK THE SAFETY OF MYSELF AND MY FAMILY. *TR

HEAD RESTRAINT DESIGN HAS THE HEAD PUSHED FOWARD TO THE POINT OF PAIN. THE HEAD IS NOT IN LINE WITH WITH THE SPINE. *TR

WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL. *TR

THE THROTTLE BODY ASSEMBLY FAILED AFTER 70,000 MILES. THE VEHICLE WOULD STALL AT SPEED, HAVE TO BE PULLED OVER, STOPPED, ENGINE TURNED OFF AND COMPLETELY RESTARTED. THE VEHICLE HAD MULTIPLE INCIDENCES OF THIS NATURE, AND I HAVE BEEN TOLD THE PROBLEM IS A COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL, THAT BEING THE THROTTLE BODY ASSEMBLY WHICH REQUIRED REPLACEMENT. *TR

CAR BEGAN TO LURCH AND UNABLE TO ACCELERATE. CHECK ENGINE AND WRENCH LIGHT APPEARED. HAD TO PULL OVER AND MANUALLY TURN OFF CAR. TURNED OFF RADIO, AND AIR CONDITIONER, RESTARTED CAR AND WAS ABLE TO DRIVE HOME. CAR HAS HAD SAME ISSUE SEVERAL TIMES, OCCURRING MORE AND MORE FREQUENTLY. VEHICLE TO SERVICE ON 6/19/2012, MECHANIC DIAGNOSED A THROTTLE BOX FAILURE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL VALVE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THERE WERE NO FURTHER REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I WENT FOR AN OIL CHANGE AND LOCAL CENTER. THE REP REQUESTED I COME OVER TO THE CAR AND SEE SOMETHING. THE BATTERY ACID COVERED THE ENTIRE TOP OF BATTERY. IT METALIZED THE CABLES CORRODED THE BATTERY PAN. THE CAR IS 2 YEARS OLD AND 22K MILES. ALL WERE REPLACED BY FORD UNDER THE WARRANTY. I WOULD NOT NORMALLY COMPLAIN ABOUT A BATTERY BUT THIS IS MY SECOND FORD TO HAVE THE SAME ISSUE. I HAD FORD EDGE PRIOR WHICH THE SAME THING HAPPENED BUT I WAS PAST 36K IN MILES SO THEY CONSIDERED IT WEAR AND TEAR. I HAD TO REPLACE ALL WIRE, BATTERY PAN, AND BATTERY. FORD NEEDS TO REVIEW THE BATTERY MANUFACTURER THEY ARE USING IN THERE NEW CARS. *TR

WHILE ATTEMPTING TO ACCELERATE, AUTOMATIC TRANSMISSION STALLS AND WRENCH LIGHT ILLUMINATES. AT FIRST I COULD TURN THE CAR OFF AND BACK ON, BUT EVENTUALLY, THE CAR STOPPED FUNCTIONING ALTOGETHER. ANALYSIS WAS PERFORMED AND THROTTLE BODY WAS THE CAUSE. HAS OCCURRED WITH OTHER 2010 FUSION SELS. FORD UNWILLING TO REPLACE FAULTY MANUFACTURED PART. *TR

2010 FORD FUSION WILL LOSE POWER AT HIGHWAY SPEED, CAR WILL NOT STALL COMPLETELY BUT WILL JERK AND SHAKE WITHOUT ENOUGH POWER TO GET OFF ROAD. TOOL LIGHT WILL COME ON, AFTER RESTARTING CAR WILL DRIVE NORMAL. SUDDEN LOSS OF POWER IS EXTREMELY DANGEROUS! HOW MANY CRASHES WILL IT TAKE BEFORE OUR GOVERNMENT FORCES FORD TO FIX THE PROBLEM. TOOK TO MECHANIC, NO CODES TO DETERMINE PROBLEM. FORD .....STEP UP STAND BEHIND YOUR PRODUCT! WIFE WAS ALMOST RAN OVER BY TRACTOR TRAILER! *TR

WHILE STOPPED AT A LIGHT, THE CAR STALLED AND SPUTTERED. A WRENCH SIGN LIT UP AND THE CAR DIED. I RESTARTED IT AND RAN FINE. HAPPENED AGAIN A FEW DAYS LATER, SO I TOOK IT TO THE DEALER. WAS THERE THE WHOLE DAY, BUT THEY COULD FIND NOTHING WRONG WITH THE CAR. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT SHUT OFF THE VEHICLE, AND THE VEHICLE REGAINED NORMAL OPERATION ONCE RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WOULD BE EXPERIENCED SEVERAL TIMES THROUGHOUT ANY GIVEN DAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED BUT DID NOT PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000.

ENGINE BEGAN SHUTTING DOWN WHILE MOVING IN MORNING RUSH HOUR. ALSO SURGES FORWARD AND RUNS THRU MULTIPLE GEARS WHILE IN STOP AND GO TRAFFIC WITH LIGHT, IF ANY THROTTLE APPLIED. ON 6-8-12 ENGINE WENT INTO FAILSAFE MODE, 1100 RPM WHILE TRAVELING AT 60 MPH. NO RESPONSE FROM THROTTLE, HAD TO MANIPULATE THRU TRAFFIC TO BEACH CAR UPON SHOULDER OF ROAD. AFTER SHUTTING OFF KEY AND RESTARTING, VEHICLE SEEMED FINE, BUT SAME SITUATION HAPPENED TWICE MORE WITHIN MINUTES. DROVE CAR TO NEAREST FORD DEALER WHO "CLEARED THE OLD CODES" AND TEST DROVE, FINDING NO FURTHER ISSUE. BILLED ME UNDER ESP SERVICE AGREEMENT, AND CONTINUED ONTO WORK. LEAVING WORK TO MAKE DELIVERIES, CAR INITIATED EXACTLY SAME RESPONSE AS EARLIER (5 TIMES), AT VARIOUS SPEEDS, AND AGAIN, HEAVY TRAFFIC. TOOK TO DEALER I BOUGHT CAR FROM, WHO IMMEDIATELY CLAIMED IT NEEDED A NEW THROTTLE BODY, WHICH ARE ON NATIONAL BACK-ORDER, DELIVERY DATE UNKNOWN. REFERRED TO ANOTHER DEALER WHO HAD OPEN BAYS AND A THROTTLE BODY IN STOCK, BUT FOR SOME REASON WAS UNINTERESTED IN EVEN LOOKING AT THE CAR. OFFERED TO LEAVE CAR, ESP OFFERS RENTAL, SO I COULD RETURN TO WORK, BUT THAT PART HAS BECOME UNCOVERED BY THE EXTENDED WARRANTY, AND THEY STILL HAD NO INTEREST IN FIXING CAR AFTER I AGREED TO PAY MYSELF. TRANSMISSION HAS A QUIRKY PROBLEM OF DOWNSHIFTING AGGRESSIVELY WHEN TRAVELING DOWNHILL, UP-SHIFTING RAPIDLY IN SLOW MOVING TRAFFIC, AND NOW A THROTTLE BODY PROBLEM WHICH CAUSES CAR TO GO INTO A NO POWER SITUATION WHILE AT SPEED. *JS

TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART. *JS

I WAS IN A PARKING LOT TURNING INTO A MARKED PARKING SPACE, WITH MY FOOT OFF OF THE ACCELERATOR, WHEN THE ACCELERATOR MOVED FORWARD ABRUPTLY. THE ENGINE ROARED AS THE CAR ACCELERATED FORWARD, THE CAR JUMPED THE CURB AND MOVED FORWARD STRIKING A COLUMN SUPPORTING THE FRONT CORNER OF AN OFFICE BUILDING. THE COLUMN FELL FORWARD COMING TO REST ON MY CAR, INCHES ABOVE MY HEAD. I APPLIED THE BRAKES FROM THE MOMENT I FIRST REALIZED WHAT WAS TAKING PLACE, BUT THE BRAKES HAD NO EFFECT. THE COST OF REPAIRS TO MY CAR WAS OVER $3000.00, PLUS THE COST TO REPAIR THE BUILDING. I TOOK THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT NEW. THE DEALER'S EMPLOYEES STATED THAT THE COMPUTER DISCLOSED NO PROBLEM. THEY CONTACTED FORD ENGINEERS WHO ORDERED THE DEALER NOT TO ATTEMPT ANY REPAIRS. FORD CLAIMED NO KNOWLEDGE OF SUCH A PROBLEM EVER OCCURRING. *TR

WHILE ATTEMPTING TO PASS A VEHICLE, THE TRANSMISSION COMPLETELY DISENGAGED FROM THE ENGINE AS IF IT WERE IN NEUTRAL LEAVING ME WITH NO POWER TO THE WHEELS. THE REVS ON THE ENGINE WERE EXTREMELY HIGH. AS I WAS PASSING ON THE LEFT, THIS LEFT ME IN AN EXTREMELY DANGEROUS AND VULNERABLE POSITION AS I HAD NO POWER TO MOVE THE VEHICLE. FORTUNATELY I WAS ABLE TO COAST TO THE RIGHT AT WHICH TIME AT A NEAR STOP THE TRANSMISSION VIOLENTLY RE-ENGAGED. FIRST TIME, TOOK TO THE DEALERSHIP WHERE THEY REPROGRAMMED TRANSMISSION. IT HAS SINCE HAPPENED AGAIN, AGAIN WHILE ACCELERATING TO PASS. IT IS JUST A MATTER OF TIME BEFORE THIS KILLS SOMEONE. IT IS NOT SAFE, DEALER CLAIMS THAT THEY CAN NOT REPRODUCE, THERE ARE NO CODES. THIS ISSUE IS WELL DOCUMENTED HERE AND ELSEWHERE, THERE NEEDS TO BE A RECALL. *JS

3MAR12 CALLED DEALER TO GET RECALL DONE AND WAS TOLD THAT THE DO NOT HAVE THE PART. I HAD CALLED PREVIOUSLY ON 13 FEB12 AND WAS TOLD THE SAMETHING, 3MAR12 WAS PUT ON A WAITING LIST AND DON'T KNOW FOR HOW LONG. IN THE NOTICE IT STATED TO GET RECALL DONE IN A TIMELY FASHION. *TR

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING WHEEL STUDS *TGW THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE LUG NUT KIT AVAILABLE . THE CONSUMER WAS INFORMED HE WOULD BE PLACED ON A WAITING LIST. AS OF MARCH 10, 2012, THE CONSUMER HAS NOT RECEIVED A CALL FROM THE DEALER. *JB

WHEN DRIVING THE VEHICLE IT WILL SEEMINGLY RANDOMLY BRING THE ENGINE DOWN TO IDLE OR STALL THE CAR COMPLETELY AND SEND A P2111 OR P2112 ERROR CODE (THROTTLE BODY STUCK OPEN/CLOSE, RESPECTIVELY) AND THE CAR NEEDS TO BE COMPLETELY SHUT OFF IN ORDER TO BRING THE CAR BACK INTO A NORMAL RUNNING STATE. RESETTING THE CAR DOES NOT GUARANTEE THAT THE ISSUE WILL GO AWAY, AND ABOUT 40-50% OF THE TIME THE CAR STALLS AGAIN RIGHT AFTER ATTEMPTING TO RE-ENTER TRAFFIC. THIS ISSUE WILL COMMONLY HAPPEN WHEN MAKING TURNS, ALTHOUGH IT IS NOT LIMITED TO THAT SITUATION. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE POWER AND FAIL TO ACCELERATE. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.

APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT

IT IS THE TYPICAL THROTTLE BODY ISSUE EVERYONE ELSE IS COMPLAINING ABOUT. IT WOULD RANDOMLY STALL COMPLETELY OUT ON THE MAIN ROAD. OCCASIONALLY, I COULD TURN OFF THE CAR AND THEN TURN IT BACK ON AND IT WOULD DRIVE ME A FEW MORE MILES BEFORE STALLING OUT AGAIN. CAR WOULD RANDOMLY ACCELERATE WHILE APPLYING THE BRAKES. CAR WOULD VIOLENTLY "JUMP" LIKE IT WAS MISSING GEARS WHILE ACCELERATING. ALMOST IMPOSSIBLE TO ACCELERATE SPEED WITHOUT PUTTING MY FOOT TO THE FLOOR. I BOUGHT A NEW THROTTLE BODY FOR ABOUT $400 I THINK IN SEPTEMBER 2012 AND WITHIN A YEAR IT WAS ALREADY DOING THE SAME THINGS MENTIONED ABOVE. I JUST RECEIVED AN EXTENDED WARRANTY FROM FORD IN THE MAIL AND WILL GET A REFUND FOR MY PREVIOUS EXPENSE ON A NEW THROTTLE BODY. IT PRETTY MUCH SEEMS LIKE A RECALL BUT WITHOUT ACTUALLY SAYING IT IS. I DON'T KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN BUT IF SO THEN PLEASE DO. THIS IS A DANGEROUS CAR WITH A SHORT SHELF LIFE. I ALMOST GOT BLASTED FROM MY SIDE TWICE BECAUSE I WOULD BE TURNING OFF A 4 LANE ROUTE WITH PLENTY OF DISTANCE FROM ONCOMING TRAFFIC AND THE CAR WOULD STALL. I WAS BASICALLY A SITTING DUCK SIDEWAYS HOPING IT WOULD ROLL ME FAST ENOUGH TO GET OUT OF THE WAY. I HOPE THIS HELPS. *TR

FIRST HAPPENED SETTING AT A RED LIGHT, LIGHT CHANGED I TOOK OFF AND CAR STALLED IN INTERSECTION AND LUCKY I WAS MOVING FAST ENOUGH TO GET OUT OF THE WAY AND OFF THE ROAD. SECOND TIME I WAS GOING 60MPH DOWN ROAD AND CAR STALLED LOSING POWER AND THE ABILITY TO BRAKE AND STEER PROPERLY. CAR STALLS AND WHEN RESTARTED ITS RPMS ARE VERY RANDOM, UP AND DOWN , CAR SHAKES ETC. THEN STALLS AGAIN. TOOK TO FORD AND THEY CANT FIND ANYTHING. THIS IS A VERY UNSAFE PROBLEM THAT IS OCCURRING, AND I HAVE FOUND DOZENS OF PEOPLE WITH THE SAME PROBLEM ON ONLINE FORUMS... *TR

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

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED OR DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAPOR PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,177.

MY 2010 FUSION SE V6 WITH THE INFAMOUS 6F35 TRANSMISSION IS SLIPPING, HARD SHIFTING, FLUID IS BLACKED AND OR BURNT. MY CONCERN IS THAT IT ALSO HAS JUST LURCHED FORWARD FOR NO REASON. I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR A NEW TRANSMISSION. PLEASE FORCE FORD TO ISSUE A RECALL ON THIS MODEL TRANSMISSION. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE ON THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT NOTICED WHILE WASHING THE VEHICLE THAT THE WHEEL STUDS WAS FRACTURED. THE CONTACT MENTIONED THAT THERE WAS NO VIBRATION WHILE DRIVING THE VEHICLE FROM THE WHEELS. THE VEHICLE WAS TAKEN TO A TIRE MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL STUDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021) WHERE THEY FAILED TO DO A DIAGNOSIS AND INFORMED THE CONTACT THAT THE RECALL WAS REPAIRED ON THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE RECALL WAS REMEDIED WITH THE ONE-TIME FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

THE TRANSMISSION DOES NOT SHIFT CORRECTLY. THE ENGINE WILL REV UP AND THE TRANSMISSION WILL SHIFT HARD WHEN IT SHIFTS. ESPECIALLY WHEN GOING UP HILL OR UNDER HEAVY ACCELERATION THE ENGINE MY RED LINE BEFORE SHIFTING. *TR

THE 2010 FORD FUSION WILL, AT RANDOM, LOSE POWER. ACCELERATOR IS NON RESPONSIVE AND THE THROTTLE BODY/TRANSMISSION INDICATOR LIGHT COMES ON. IT BEGINS TO IDLE ROUGH AT APPROX. 1000RPM AND WILL NOT RESPOND TO THE ACCELERATOR. I'VE HAD THE CAR FOR JUST OVER 1 YEAR AND THIS INCIDENT HAS HAPPENED DOZENS OF TIMES. IT HAS HAPPENED WHILE AT FREEWAY SPEEDS, AS WELL AS TRYING TO ACCELERATE FROM A STOP LIGHT. I'VE HAD NUMEROUS CLOSE CALLS AND LITERALLY FEAR FOR MY SAFETY WHILE DRIVING THE CAR. THE DEALERSHIP CLAIMS TO NOT BE ABLE TO REPLICATE THE PROBLEM, HOWEVER AS SOON AS I'VE PICKED IT UP FROM THEM ITS DONE IT WITHIN SEVERAL MILES, ONLY FOR ME TO TAKE IT BACK TO THEM AND GET THE SAME RESPONSE A WEEK OR TWO LATER. FORD NEEDS TO SOLVE THIS HUGE PROBLEM BY ISSUING A RECALL AND THEY NEEDED TO DO IT LAST YEAR. I'VE LITERALLY SEEN THOUSANDS OF PEOPLE IN FORUMS WITH THIS SAME EXACT PROBLEM, YET NOTHING SEEMS TO BE DONE ABOUT IT. IT'S ALMOST AS IF THE ONLY THING THAT WILL OPEN FORD'S EYES WILL BE A SERIOUS TRAGEDY TO OCCUR. ISN'T THE POINT OF A RECALL TO PREVENT THAT FROM HAPPENING? *TR

MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR

I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR

WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER. *TT

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS CONTACTED ON NUMEROUS OCCASIONS IN ORDER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS HOWEVER, THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS); HOWEVER THE PART WAS UNAVAILABLE. THE VEHICLE HAD BEEN AT THE DEALER FOR TWO WEEKS AND CONTINUED TO REMAIN UNTIL THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED PRIOR FAILURE REGARDING THE RECALL DEFECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS). THE AUTHORIZED DEALER WAS NOTIFIED, BUT STATED THAT RECALL PARTS WERE ON BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALL DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AFTER CONTACTING THE DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIRS, SHE WAS ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE TO THE DEALER UNTIL THE END OF FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.