2012 Ford Fusion Complaint Log

I OWN A FORD FUSION AND SEVERAL MONTHS AGO THE REAR PASSENGER SIDE DOOR HANDLE STOPPED WORKING. IT APPEARS THAT THE HINGES BROKE AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE AND THEN 2 MONTHS AGO THE DRIVER SIDE DOOR DID THE SAME THING. I WENT TO THE DEALER AND WAS TOLD THAT IT IS COMMON PROBLEM WITH THE FUSIONS AND SEVERAL CUSTOMERS HAS BEEN COMING IN WITH THE EXACT ISSUE, AND FORD WON'T OFFER A RECALL. JUST TO HAVE ONE DOOR HANDLED FIXED US COSTING ME $345. THIS IS 1/3 OF MY SALARY EVERY TWO WEEKS. 2 YEARS AGO THE ENGINE STALLED ON THE HIGHWAY WHILE DRIVING NOW I HAVE TO PUT UP WITH NOT BEING ABLE TO GET OUT OF THE CAR FROM THE INSIDE. I HAVE TO ROLL THE WINDOW DOWN AND OPEN THE CAR FROM THE OUTSIDE IN ORDER TO GET OUT OF MY CAR. IN THE EVENT OF AN EMERGENCY I WOULD NOT BE ABLE TO EXIT THE VECHUCLE. FORD NEEDS TO OFFER A RECALL ON THESE PARTS.

DRIVER SIDE DOOR LATCH IS BROKEN AND NOT SECURE. WE SEE A RECALL TO INCLUDE 2013-2014 FORD FUSION, BUT OURS IS A 2012. IT LOOKS LIKE SAME ISSUE. COMPLAINTS.COM SHOWS A COMPLAINT LIST HERE: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2012/ACCESSORIES-INTERIOR/DOOR_HANDLE_FAILURE.SHTML

THE ADVANCETRAC SYSTEM HAS GONE BAD, FORCING ME TO LOSE POWER STEERING AND POWER TO THE ENGINE. INCREDIBLY HARD TO DIAGNOSE THE EXACT PROBLEM. REPLACED MULTIPLE SENSORS AND FUSES AND ISSUE STILL EXIST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) OVER A YEAR AGO, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REPAIR APPOINTMENT WAS SCHEDULED WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180 (817), 500-0096). WHEN THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING AT 545 AM MONDAY, JAN 29TH. ADVANCETRAC POWER STEERING LIGHT CAME ON. DRIVING IMMEDIATELY BECAME MORE DIFFICULT. HAD TO FIGHT TO KEEP THE CAR IN THE LANE. I DROVE HOME SAFELY. I LEARNED ABOUT THE RECALL ON MY VEHICLE, BUT FORD TOLD ME IT DIDNT APPLY. NOW, TODAY STEERING WHEEL IS LOCKED AND I CAN NOT GET THE CAR TO THE DEALER. SEEMS TO ME LIKE THE RECALL MIGHT BE AT WORK AND MAY AFFECT MORE VEHICLES THAN IT WENT TO. STRANGE THING IS I BOUGHT THE CAR RIGHT AFTER THE RECALL NOTICES WENT OUT.

THE AIRBAG LIGHT COME ON BUT THE CAR HAS NOT BEEN INVOLVED IN ANY FRONT END ACCIDENTS I GOT IN CAR AND STARTED, IT FLASHED THEN COME BACK ON AND STAYED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THERE WAS A GRINDING NOISE COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS METAL-TO-METAL CONTACT BETWEEN THE BRAKE PADS AND THE ROTORS. THE CONTACT WAS CONCERNED THAT THE BRAKE WARNING SENSOR FAILED TO NOTIFY THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL. THERE HAS NOT BEEN AN INCIDENT CONCERNING THIS RECALL HOWEVER THIS DEFECTIVE AIRBAG RECALL WENT INTO EFFECT ON JANUARY 10, 2017. AFTER OVER ONE YEAR I UNDERSTAND FROM OUR LOCAL FORD DEALERSHIP THAT PARTS NEEDED TO REPAIR/REPLACE THIS DEFECT HAVE NOT BEEN RECEIVED. HAVING RECENTLY SEEN NEWS STATING THERE HAVE BEEN INCIDENTS (SOME RESULTING IN DEATH) DUE TO THIS AIRBAG PROBLEM, I AM GETTING CONCERNED FOR MY SAFETY SHOULD I BE INVOLVED IN AN ACCIDENT. CAN YOU PLEASE UPDATE ME AS TO WHEN I CAN EXPECT RESOLUTION FROM TAKATA AND/OR FORD?

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTY FORD SOLON (32811 AURORA RD, SOLON, OH) WHERE IT WAS DIAGNOSED THAT THE RCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT, DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, THE VIN WOULD NOT BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 85,300.

TAKATA INFLATORS - I HAVE BEEN NOTIFIED FOR SEVERAL MONTHS NOW THAT THIS HAS BEEN A PROBLEM, YET THERE HAS NOT BEEN ANYTHING TO RECTIFY THE ISSUE. SO I AM FORCED TO DRIVE A VEHICLE THAT IS NOT SAFE FOR ME OR MY FAMILY

2012 FORD FUSION SEL 67000 MILES. DURING OPERATION THE VEHICLE EXHIBITED A SERVICE POWER STEERING ASSIST NOTICE. WITHOUT CHANGE TO STEERING HABIT. LUCKILY WHILE PULLING INTO AN EMPTY PARKING LOT THE NOTICE CHANGED TO SERVICE POWER STEERING NOW, AND PROCEEDED TO LOSE POWER STEERING ALTOGETHER. AFTER TAKING IT TO CHARLES GABUS FORD, THEY RAN DIAGNOSTICS AND TOLD ME IT WAS $1500 TO REPLACE THE ENTIRE SYSTEM DUE TO A FAILURE. THEY ALSO TELL ME THERE IS NOT A RECALL ON MY SPECIFIC VIN. ALTHOUGH ON THE FORD WEBSITE AND YOURS, I SEE A RECALL ON 2012 FORD FUSIONS FOR POWER STEERING ASSIST FAILURE. IT IS OBVIOUS NOT ALL THE APPROPRIATE VEHICLES WERE RECALLED SINCE MINE FAILED AND DOES NOT HAVE A RECALL ON IT. LIKE I SAID EARLIER. LUCKILY I WAS ALREADY IN A PARKING LOT MOVING AT A SLOW SPEED. IF I WERE STILL ON THE HIGHWAY LIKE I WAS 5 MINUTES PRIOR, THEN I MAY NOT HAVE BEEN SO LUCKY. I CALLED FORD CUSTOMER SERVICE AND THEY WERE THE LEAST BIT SYMPATHETIC NOR HELPFUL. CONTINUED TO SEND ME AN EMAIL DECLINING FINANCIAL ASSISTANCE. I DO NOT BELIEVE THAT I SHOULD HAVE TO PAY FOR THIS REPAIR ALTHOUGH I AM CURRENTLY GOING TO.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO HIS DESTINATION WITH NO POWER STEERING ABILITY. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT THE FAILURE RECURRED. GRIFFETH FORD LINCOLN (LOCATED AT 213 MAIN ST, PRESQUE ISLE, ME 04769, (207)-764-4129) DIAGNOSED THAT THE STEERING GEAR AND RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 67,809. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THUNDER BASIN FORD (1100 W 2ND ST, GILLETTE, WY 82716, 307-682-4738), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL"

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON & GRAVES AUTO SALES IN NEWBERRY, SOUTH CAROLINA 29108 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the steering wheel became firm, and the steering wheel seized. The vehicle was towed to an independent mechanic, who informed the contact about NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The approximate failure mileage was 238,000.

PER THE REPORT PUBLISHED ON THE NHTSA WEBSITE. MY VEHICLE IS IN PRIORITY GROUP 7, AND THE DEADLINE LISTED FOR THE MANUFACTURER TO HAVE THE SPARE PARTS TO REMEDY THE DEFECT WAS DECEMBER 31, 2017. AS OF JANUARY 13, 2018, THE STATEMENT PROVIDED BY FORD IS THAT THEY DO NOT HAVE PARTS AVAILABLE AND CANNOT PROVIDE DATA AS TO WHEN THEY WILL BE AVAILABLE. NHTSA HAS THE AUTHORITY TO FINE FORD FOR NOT MEETING THE DEADLINE, AND AS ATAX PAYER I EXPECT NHTSA TO FINE FORD THE MAXIMUM ALLOWED BY LAW FOR FAILING TO COMPLY WITH THE AGREED TO DEADLINE TO HAVE THE PARTS AVAILABLE TO REMDY THE LIFE THREATENING SAFETY DEFECT WITH MY VEHICLE. DRIVING THIS VEHICLE WITH THIS DEFECT IS NO SAFER THAT PUTTING 3-BULLETS IN A REVOLVER AND SPENDING TWO HOUR A DAY SPING THE TRIGGER AND PULLING THE TRIGGER. WHEN IS NHTSA GOING TO DO ITS JOF AND FORCE THE AUTOMANUFACTURERS TO FIX THEIR DEFECTIVE VEHICLES?

POWER STEERING FAILURE WHILE DRIVING MY VEHICLE. FORD HAS DIAGNOSED THE ISSUE, AND REPLACING OF STEERING GEAR IS REQUIRED DUE TO POWER STEERING FAILURE. DIAGNOSTICS CODE U3000. IN MY OPINION, THIS VEHICLE SHOULD BE COVERED UNDER RECALL #15S18. MY VEHICLE WAS MANUFACTURED 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL #15S18. HOWEVER, IT WAS MANUFACTURED IN THE SAME FACILITY, ONLY 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL. I HAVE THE SAME ISSUE AS DESCRIBED IN RECALL #15S18, AND FORD DIAGNOSTICS CONFIRMED THIS. I'D LIKE TO KNOW THE STEPS TO TAKE IN ORDER TO HAVE FORD HONOR THIS RECALL. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ORCHID ISLE AUTO CENTER (10230 KANOELEHUA AVENUE, HILO, HAWAII 96720, (800) 729-2517) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD FAIRFIELD AT (707) 716-2144 (LOCATED AT 3050 AUTO MALL CT, FAIRFIELD, CA 94534) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE LIMITED PARTS AVAILABLE AND TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED ON 1/2/19 DEALERSHIP COMPLETED AIRBAG RECALL. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALNUT CREEK FORD, 1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 1/4/18 I GOT IN MY CAR AND NOTICED THE CAR WAS PULLING TO THE LEFT, IT WOULD STOP PULLING AT SPEEDS OVER 40MPH. THINKING IT COULD POSSIBLE BE A TIRE ISSUE I HAD THEM ROTATED (TIRES HAVE LESS THAN 12K MILES ON THEM) I THEN NOTICED THAT THE CAR WAS NOW PULLING TO THE RIGHT CONSTANTLY. WHEN I WAS DRIVING ON THE INTERSTATE THE CAR FLASHED A SERVICE ADVANCTRAC AND SERVICE POWER STEERING NOW WARNING. WHILE I WAS TRAVELING 60MPH THE POWER STEERING CUT OUT COMPLETELY. THANKFULLY I WAS GOING IN A STRAIGHT LINE AND NOT GOING AROUND A CORNER. OR THAT WE WERE NOT TRAVELING DURING WINTER CONDITIONS. AT THAT POINT I FIGURED I DIDN'T HAVE A TIRE ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP. AFTER INSPECTION THE CLAIMED THAT I HAD A FAULTY STEERING GEAR. I HAD DONE SOME RESEARCH BEFORE THEY HAD DIAGNOSED IT TO SEE IF IT WAS A COMMON ISSUE WITH THE FUSIONS. I THEN NOTICED THAT THERE HAD BEEN A RECALL FOR THAT EXACT ISSUE I WAS HAVING. WHEN I ASKED THE SERVICE TECH IF IT WAS AN ISSUE THAT WAS WARRANTIED THEY CLAIMED IT WASN'T. AFTER PAYING $1520 TO HAVE THE GEAR REPLACE. I CALLED FORD TO INFORM THEM OF MY CONCERN OF HOW UNSAFE IT WAS TO HAVE YOUR POWER STEERING CUT OUT. ESPECIALLY WHEN THIS IS MY WIFE'S DAILY DRIVER. THEY TOLD ME 'JUST BECAUSE YOU HAVE THE SAME MAKE, MODEL, YEAR, AND CIRCUMSTANCES THAT OTHER CARS HAVE COVERED UNDER RECALL DOESN'T MEAN YOURS IS COVERED.' WHICH IS ALARMING TO SAY THE LEAST.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER SWITCHING TO THE PARK POSITION AND TURNING THE VEHICLE OFF, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM INSIDE THE VEHICLE. THE CONTACT WAS UNABLE TO IMMEDIATELY EXIT THE VEHICLE. THE DOOR WAS ABLE TO BE OPENED FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BUFF FORD (111 S. IL ROUTE 31, MC HENRY, IL) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 51,000. *TT *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

THE DASHBOARD INFO DISPLAYS "POWER ASSIST FAILURE" WHEN STATIONARY (A COLD START), EITHER WHEN THE KEY IS TURNED TO THE ON POSITION, OR AFTER STARTING THE ENGINE. THE STEERING WHEEL WILL REQUIRE GREAT EFFORT TO TURN IT WHEN THIS HAPPENS. THIS WARNING HAPPENS NOW ABOUT 1 TO 3 TIMES A WEEK. IT STARTED AT ABOUT 74000 MILES. CURRENTLY THE CAR HAS 80000 MILES. TO WORK AROUND THE PROBLEM, THE IGNITION IS TURNED TO OFF, TURNED ON AGAIN, WAIT A FEW SECONDS, THEN RESTART THE MOTOR. THE STEERING MAY FEEL TIGHT WHEN TURNED FOR ABOUT 1 SECOND, BUT WILL LOOSEN AS THE POWER STEERING WORKS AGAIN. THE WARNING HAS NOT REPEATED AFTER RESTARTING. SO FAR, THE STEERING HAS NOT FAILED (BECOME TIGHT) WHILE DRIVING. THE WARNING AT START UP OCCURS MORE FREQUENTLY IN COLD OR WET WEATHER. THE CAR WAS LAST SERVICED AT THE FORD DEALERSHIP AT ABOUT 72000 MILES WITH THE ONLY NOTICE THE BRAKES NEED SERVICE SOON. THE SYNC SYSTEM REPORTS INDICATE NO PROBLEMS WHEN UPLOADED TO THE AUTO INSURANCE COMPANY. IT WAS COLD THIS MORNING 25 F WHEN THE "POWER ASSIST FAILURE" REOCCURRED AGAIN. AFTER RESTARTING, THE WARNING DID NOT REPEAT, BUT STEERING WAS STIFF ABOUT 1 SECOND. I DECIDED TO REPORT THIS. THIS STEERING TYPE ISSUE HAS NEVER OCCURRED IN PREVIOUS CARS I HAVE OWNED. THESE ELECTRIC STEERING SYSTEMS NEEDS TO BE BANNED AS A SAFETY ISSUE. ALSO, THEY ARE EXPENSIVE TO REPAIR BECAUSE IT HAS TO BE COMPLETELY REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (AIRPORT MARINA FORD, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROMLEY'S FORD INC (610 WILSON RD, NEWBERRY, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY EXPRESSING CONCERNS WITH THE TAKATA AIRBAG RECALL. *LD *JS

I WAS DRIVING DOWN THE STREET AND THE VEHICLE COASTED TO A STOP IN THE STREET. ENGINE WAS RUNNING AT IDLE. GAS PEDAL HAD NO RESPONSE. DIDN'T SEE ANY FAULT INDICATORS. SHIFTED TO NEUTRAL. PUSHED GAS PEDAL SEVERAL TIMES WITH NO RESPONSE. AFTER ABOUT 30 SECONDS GAS PEDAL STARTED WORKING. SHIFTED TO DRIVE AND DROVE TO SIDE OF ROAD. DROVE VEHICLE TO DEALER. THEY PULLED FAULT CODE P1285. DEALER REPLACED RADIATOR FAN AND HEAD TEMPERATURE SENSOR. WORKING OKAY SO FAR. (3 DAYS)

TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW.

NO ACCENT PROTECTION FOR MY FRONT PASSENGER.

THE FRONT, PASSENGER-SIDE DOOR DOES NOT LOCK ALL THE TIME. TO GET IT TO LOCK, YOU HAVE TO HOLD THE DOOR LATCH CLOSED AND MANUALLY PRESS THE LOCK LEVER ON THE DOOR. LOCKING IT WITH THE FOB DOESN'T WORK, NOR DOES PRESSING THE LOCK SWITCH (THAT NORMALLY LOCKS ALL THE DOORS IN THE CAR).

AS I DROVE INTO WORK PARKING LOT STEERING POWER LIGHT CAME ON. TWO HOURS LATER I WENT TO TRY THE CAR AND STEERING WAS GONE AND HAD TO HAVE SOMEONE DRIVE IT TO A STATION. THE RACK AND PINION ARE NOT WORKING.

VEHICLE WAS IN MOTION WHEN POWER STEERING SERVICE NOTIFICATION CAME ON. WE PULLED INTO A GAS STATION AND SHUT THE CAR OFF. UPON TURNING THE CAR BACK ON, THE STEERING WHEEL WAS LOCKED AND THE CAR WAS UNDRIVABLE FROM THAT POINT AND HAD TO BE TOWED.

I HAVE NOT EXPERIENCED ANYTHING , THANK GOD. WAS CONTACTED BY TK HOLDINGS INC. THAT I HAD A DEFECTIVE TAKATA AIRBAGS ON MY CAR. I VERIFIED THIS ON YOUR SITE IN 2017 WHICH SHOWED MY VEHICLE AS NEEDING MY AIRBAGS REPLACED. I CALLED KEN STOEPEL FORD AND THE LADY THAT ANSWERED "POOH PAHED'' THIS AND SAID IT WAS B.S. NOW I'M NOT SO SURE AND AM TIRED OF PEOPLE PLAYING RUSSIAN ROULETTE WITH MINE AND MY FAMILY'S LIVES. COMPLAINT INVOLVES TAKATA AIRBAGS AND THE POSSIBLE INJURY ASSOCIATED WITH A COLLISION.

I HAVE CONTACTED FORD DEALERSHIP FOR REPLACEMENT OF MY AIRBAG AND THEY ARE UNABLE TO PROVIDE A REMEDY FOR THE SAFETY RECALL. I AM INSTRUCTED TO CONTACT NHTSA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 174V024000(AIR BAGS) EXCEEDED A REASONAABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE DEALER (MIDWAY FORD, 8155 WEST FLAGER STREET, MIAMI, FL 33144) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVALIABLE ON A SPECIFIC DATE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVALIABLE.

15S18/15N01 REPROGRAM POWER STEERING CONTROL MODULE AND STEERING GEAR EXTENDED COVERAGE

TAKATA RECALL - I HAVE A RECALL FOR MY CAR'S AIRBAG, BUT FORD IS UNABLE TO SUPPLY THE PART. THERE IS NO ETA.

THE STEERING ASSISTT FAULT COMES ON NOW , MY STEERING DOESN'T WORK, ALMOST GOT IN A WRECK..ALSO MY ADVANCE TRACTION COMES ON AT THE SAME TIME, I PAID GOOD MONEY FOR THIS CAR. I THINK FORD NEEDS TO FIX THIS PROBLEM AT THEIR EXPENSE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW" WARNING MESSAGES DISPLAYED AND THE POWER STEERING SUDDENLY MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COMPUTER CHIP MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000.

TAKATA RECALL - NO REPLACEMENT PARTS AVAILABLE WHEN I CALLED SEVERAL TIMES, AND MY LAST CALL MADE IT SEEM THAT THERE WILL NEVER BE PARTS AVAILABLE.

I STOPPED AT THE GAS STATION TO FILL UP WHEN I GOT BACK IN AND STARTED MY CAR THE POWER STEERING WAS NOT WORKING. I MANAGED TO DRIVE THE CAR HOME. WHEN TAKING IT TO THE DEALERSHIP THEY TOLD ME MY CAR WAS NOT COVERED BY THE RECALL ON THE ELECTRONIC POWER STEERING RECALL. THEY STATED THE RECALL ONLY COVERED CERTAIN CARS MANUFACTURED DURING CERTAIN MONTHS, MINE NOT BEING ONE. I FEEL THAT THE RECALL SHOULD COVER MORE OF THE MANUFACTURING DATES DUE TO MY RESEARCH ONLINE THERE ARE HUNDREDS OF PEOPLE WITH THE SAME ISSUE THAT HAVE BEEN TOLD BY FORD THAT THEIR NOT COVERED BY THE RECALL. I BELIEVE THAT THEY JUMPED THE GUN ON THE TIME TABLE FOR THE RECALL. FORD DOESN'T WANT TO TAKE RESPONSIBILITY DUE TO THE HIGH COST OF REPAIR. THE FORD RECALL NUMBER IS 15-S-18. NOW MY CAR IS SITTING HERE BECAUSE I DON'T HAVE THE MONEY TO REPAIR IT.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMET GOSCH FORD (150 CARRIAGE CIRCLE, HEMET, CALIFORNIA 92545 (951) 396-7250) WAS MADE AWARE OF THE RECALL IN OCTOBER OF 2018 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS NOT BEEN RESOLVED AFTER 2 YEARS. *JB

POWER STEERING WENT OUT. I BOUGHT THE CAR FROM A USED DEALERSHIP AND WAS NEVER INFORMED ABOUT THE RECALL. WHEN I BROUGHT THE CAR INTO A DEALERSHIP THERE INFORMED ME TO CALL FORD, WHEN I DID MY CAR WAS AT 151,000 MILES. FORD IS REFUSING TO FIX THE PROBLEM. I PURCHASED THE CAR WITH 101,000 MILES ON IT. FORD IS NOT VERY GOOD AT INFORMING THERE CUSTOMERS ABOUT RECALLS

AIRBAG RECALL HAVE NOT REPLACED YET.

NOT NEAR HOME AND DAUGHTER GETTING IN VEHICLE IN THE PASSENGER REAR WHEN DOOR WOULD NOT LATCH SHUT. LATCH WAS/ IS IN THE OPEN POSITION. CAR WAS STATIONARY. THIS IS DOOR NUMBER 3 OF THIS VEHICLE TO HAVE ISSUES WITH DOORS STAYING CLOSED OR GETTING THEM OPENED FROM SIMILAR SITUATIONS. WHAT IF THIS WERE TO OPEN AS I WAS DRIVING AND THIS PART WERE TO GIVE AS I WAS DRIVING DOWN THE ROAD?

TAKATA RECALL. RECEIVED NOTICE MARCH 2017. CALLED JARRETT-SCOTT FORD AND MATT SAID NO PARTS, WAIT FOR NEXT NOTICE. NEVER RECEIVED NOTICE UNTIL NOW FROM TK HOLDINGS REGARDING BANKRUPTCY. CALLED JARRETT-SCOTT FORD 11-20-2017 AND MATT SAID NO PARTS AND AIRBAG PROBLEM IN DISARRAY BECAUSE OF BANKRUPTCY. CANNOT HELP. WOULD LIKE TO GET AIRBAGS FIXED SINCE THIS IS VERY DANGEROUS.

A MONTH AND A HALF AFTER HAVING A MYSTERIOUS POWER STEERING FAILURE, THE SAME THING HAPPENED. THE FORD FUSION HYBRID 2012 HAD BEEN PARKED IN FRONT OF MY HOUSE. WHEN STARTING IT UP, THE "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW" WARNINGS AND LIGHTS CAME ON, AND THE POWER STEERING WAS DEAD. THE VEHICLE WAS DRIVEN TO A LOCAL FORD DEALER WHERE THEY DETERMINED THAT A STEERING GEAR NEEDS TO BE REPLACED, BUT THEY REFUSE TO ASSOCIATE IT WITH THE RECALL (NHTSA: 15V340000 | FORD: 15S18) FOR THIS EXACT ISSUE BECAUSE IT DIDN'T SHOW UP ON MY PARTICULAR VIN.