NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Mustang. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
I HAVE THE EXACT PROBLEM AS NHTSA CASE NUMBER 11187080. I BOUGHT IT NEW. NOW HAS ABOUT 11000. HAVE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND BOTH HAVE SAID THAT THEY CANNOT FIND ANYTHING WRONG AND IT OPERATES AS IT SHOULD. I PLAN TO TAKEN IT BACK IN AGAIN AND SHOW THEM THE OTHER NHTSA COMPLAINTS.
TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.
AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
WHEN THE ENGINE IS COLD AND WHEN WARM AND RUNNING UNDER 2000 RPM THE ENGINE MAKES A INCONSISTENT TICKING NOISE WHICH CAN BE HEARD WHILE DRIVING AND AT IDLE. THIS ONLY STARTED AFTER THE FIRST OIL CHANGE WHICH WAS PERFORMED WITH THE RECOMMENDED OIL.
PURCHASED A 2018 FORD MUSTANG SPORT EDITION AND TWICE NOW ONCE AT ABOUT 15,000 MILES AND AGAIN AT 20,000 MILES, I LOSE HALF MY POWER AND THE ORANGE WRENCH LIGHT COMES ON. FORD HAS HAD MY CAR FOR 4 DAYS AND DOES NOT KNOW THE CAUSE OF THE PROBLEM.
I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.
CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.
WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.
I HAVE THE 2018 MUSTANG ECOBOOST WITH THE 10 SPEED AUTO TRANSMISSION. WHEN CHANGING GEARS TO REVERSE OR DRIVE THE CAR SLAMS INTO GEAR AND JUMPS HARD A CO-WORKER HAS THE SAME MAKE AND IS HAVING THE SAME PROBLEMS PLEASE LOOK INTO THIS
WHEN GETTING UP TO SPEED ON AN ON RAMP OR PASSING ON A TWO LA E ROAD, WHEN SHIFTING INTO THIRD GEAR, THE TRANSMISSION WILL NOT GO INTO GEAR. I'VE HAD THIS HAPPEN TWICE, ONCE MY DAUGHTER WAS WITH ME ON A TWO LANE ROAD, GOING FROM SECOND TO THIRD WHILE PASSING, THE CAR WILL NOT ALLOW IT. PEOPLE HAVE NOTED THIS MANY PLACES WHILE RUNNING OUT SECOND GEAR AND SHIFTING INTO THIRD IN MULTI SITUATIONS. THIS IS A HAZARD AND IT IS KNOWN DUE TO THE SHIFTER NOT BEING DIRECT AND USING A REMOTE LINKAGE. AN AFTERMARKET BRACKET AND SHIFTER WILL FIX THIS ISSUE, HOWEVER THIS VEHICLE SHOULD OPERATE SAFELY WITHOUT PURCHASING AFTERMARKET EQUIPMENT. SIMPLE LOOK UP MISSED SHIFTS WITH MT-82 MUSTANG TRANSMISSION. YOU WILL SEE MANY WITH THE SAME ISSUE AND AFTERMARKET PARTS TO FIX THIS SAFETY HAZARD.
AT CERTAIN RPM RANGES THE PISTON CAN BE HEARD SLAPPING THE CYLINDER WALLS, CYLINDER WALL SCORING IS PRESENT AND MAY CAUSE PREMATURE FAILURE OF ENGINE. IT CAN BECOME WORSE DOWN THE ROAD AND CREATE MISFIRES, FROM NO COMPRESSION, ALSO CAN MAKE FOR A VERY LOUD ENGINE KNOCKING NOISE. I HAVE DRIVEN A FEW OF THEM AND THEY ALL HAVE THE SOUND. FORD BUILT THE ENGINES WITH TOO MUCH CLEARANCE BETWEEN PISTONS AND CYLINDER WALLS. ALSO THERE IS A TICKING NOISE AT IDLE THAT FORD CLAIMS IS NORMAL BUT PEOPLE ARE HAVING DAMAGES TO THERE VEHICLES FROM THIS. ATTACHED IS CYLINDER WALL SCORING PHOTOS
PISTON SLAP NOISE FROM ENGINE. TICKING AND THUDDING NOISE FROM IDLE TO 2500 RPMS. CAN HEAR DIESEL TYPE SOUND INSIDE THE CAR WHEN AT IDLE. CHECK ENGINE LIGHT WITH CODE P0300 FOR ENGINE MISFIRE. CAR IS 1 YEAR OLD AND HAS OIL CONSUMPTION ISSUES. DEALER IS OF NO HELP SAYING ALL THESE ARE NORMAL. MY CAR SHUT OFF WHILE CRUISING DOWN THE HIGHWAY AND I LOST CONTROL OF BRAKES AND STEERING AS THEY WERE EXTREMELY HARD TO MODULATE. FORD AND DEALER ARE OF NO HELP IN RESOLVING THESE ISSUES AND I WORRY FOR MY AND MY FAMILY'S SAFETY DRIVING THIS CAR.
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL CLICKING NOISE. THE DEALER (FIVE STAR FORD, 6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) AND THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,500.
I HAVE THE EXACT SAME PROBLEM AS NHTSA CASE NUMBER 11192330
PURCHASED A BRAND NEW 2018 FORD MUSTANG ECOBOOST PREMIUM 10-SPEED WITH PERFORMANCE PACKAGE JULY 21, 2018 WITH 9 MILES. TOOK CAR TO THE DEALERSHIP NOVEMBER 2018 AT 2,600 MILES WITH A POPPING FEELING AND SOUND AS WELL AS AN UNSAFE LOOSE FEELING IN THE REAR END. THIS HAPPENED ANY TIME DRIVING OVER UNEVEN SURFACES, TURNING CURVES AND ACCELERATING. THEY REPLACED THE SHOCK ABSORBER AFTER THE CAR WAS IN THE SHOP 11 DAYS. IN JANUARY 2019 I TOOK THE CAR BACK TO THE DEALERSHIP WITH 3,893 MILES. THE CAR WAS STILL MAKING A GRINDING, POPPING SOUND IN THE REAR END AS WELL AS THE FRONT END. THE CAR ALSO STILL FELT LOOSE AS IF WAS GOING TO LOCK UP WHILE DRIVING. THE POPPING, GRINDING HAPPENED WHEN PULLING OUT OF A DRIVEWAY OR PARKING SPACE AS WELL AS SHARP TURNING OF THE WHEELS. THE LOOSE FEELING WAS GOING AROUND CURVES, LEFT OR RIGHT TURNING FROM A STOP LIGHT AS WELL AS ACCELERATING FROM A STOP. THE CAR ALSO FELT AS THOUGH IT WAS NOT SHIFTING PROPERLY. THE DEALERSHIP REPLACED THE FLUID IN THE REAR END AND AFTER 8 DAYS THEY SAID THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. IT HAS SINCE BEEN 8 MORE DAYS IN THE SHOP WITH NO WORD. I FEEL THIS CAR IS UNSAFE AS IT IS SUCH A NEW CAR, HAS BEEN BABIED FROM THE FIRST DAY PURCHASED. THE FACT THAT IT HAS BEEN IN THE SHOP TWICE ALMOST 30 DAYS OF ITS LIFE, UNDER 4,000 MILES AND HAVING THE REAR DIFFERENTIAL REPLACED SHOWS THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR. ALL THIS BEING REPORTED TO CARFAX HAS DRASTICALLY REDUCED THE VALUE OF MY CAR SINCE IT DOES NOT REPORT IT AS FACTORY DEFECT BUT RATHER POSSIBLE ABUSE. I DO NOT KNOW IF THIS IS JUST MY CAR OR A SAFETY ISSUE FROM THE FACTORY. I ASKED THE SERVICE MANAGER IF IT WAS POSSIBLE FOR THE CAR TO LOCK UP ON THE HIGHWAY AND HE CONFIRMED IT WAS DEFINITELY A POSSIBILITY. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR NOT KNOWING WHAT ELSE COULD GO WRONG WITH IT.
ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.
The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 65 MPH and accelerating, the vehicle started jerking. The contact stated while shifting gears the service tire mobility kit warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to several dealers to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.
I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET OUT, HOWEVER MY LEGS WERE BROKEN AND INJURED. MY RIGHT LEG WAS BROKEN AND MY LEFT LEG WAS BADLY INJURED. I WAS WEARING A HIGH BOOT ON THE LEFT FOOT AND NO BOOT ON THE RIGHT FOOT IN ORDER TO BE ABLE TO DRIVE COMFORTABLY. SECONDS AFTER THE POLICE OFFICER REMOVED ME FROM THE CAR, THE CAR EXPLODED. I BELIEVE THAT I WAS SOLD A DEFECTIVE CAR THAT LEAKED POISENOUS GASES WHICH CAUSED ME TO PASS OUT AND CRASH I TO A TREE. HAD IT NOT BEEN FOR THE POLICE OFFICER, I WOULD HAVE DIED TRAPPED IN THE BURNING CAR.
ENGINE STALLS WHILE DRIVING (3) INCIDENTS: ENGINE STALLS, BATTERY INDICATOR/THEN DASH BOARD MESSAGE; 'PUT IN NEUTRAL TO START ENGINE.' SO FAR HAS ALWAYS RE-STARTED WHILE DRIVING AT HIGHWAY SPEEDS: 1.JUNE 25, ESTIMATED MILES: 800, I-77 ON-RAMP EXIT 19, 55 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (NO SERVICE APPOINTMENT SCHEDULED) 2.JULY 11, ESTIMATED MILES: 1200, SOUTH TRYON APPROACHING CANTON, STRAIGHT, STEADY 45 MPH, 5 MINUTES AFTER STARTUP (SERVICE SCHEDULED) 3.AUGUST 8, 1800 MILES: 1-77 ON-RAMP EXIT 19, 50 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (SERVICE SCHEDULED). SERVICE REPRESENTATIVE: TOWN & COUNTRY FORD, CHARLOTTE, NC 'SERVICE 1: JUNE 18: OUT MILEAGE: 1393 MILES, INSTALLED MISSING BACK SEAT BRACKET. CHECKED FOR STALL FIX: NO CODES/ NO FIX DETERMINED FOR STALLS. NO CODES/NO SERVICE. 'SERVICE 2: AUGUST 13: RE-CHECK STALL ISSUE: TBD. SUGGESTED ON LINE CHECKS/REMEDIES FOR MUSTANG STALLS ISSUES: NO CODES FOUND / NO SERVICE PERFORMED. ISSUE UNRESOLVED. SERVICE REPRESENTATIVE: HUNTERSVILLE FORD, HUNTERSVILLE NC 'SERVICE 3: AUGUST 27: TECH TEST DRIVES, NO ISSUES DETECTED. CHECK CODES/NO CODES/NO SERVICE. DEALERS COULD NOT FIND ERROR CODES OR REPLICATE STALLING THEREFORE NO SERVICE WAS ATTEMPTED.
ENGINE HAS A LOUD TICKING SOUND. SOUND LIKE A SLOW TYPEWRITER. I HAVE A A VIDEO WITH THE NOISE.
MY CHECK ENGINE LIGHT CAME ON WHILE ON CRUISE CONTROL ON THE INTERSTATE GOING 80MPH ON A 75 AND A FEW SECONDS AFTER THE CHECK ENGINE LIGHT CAME ON , THE CAR SHUT OFF AND LOCKED UP AND CAUSED ME TO LOSE CONTROL. CAR WAS TAKEN TO A DEALERSHIP , AND THE ENTIRE BOTTOM END WAS TORN APART AND A FEW ENGINE COMPONENTS WERE REPLACED. AFTER RECEIVING THE VEHICLE BACK FROM THE DEALERSHIP THE VEHICLE CONTINUES TO HAVE ELECTRICAL AND ENGINE PROBLEMS. THE CAR WILL AT RANDOM TIMES SHUT OFF WHILE DRIVING , MAIN TIMES IS THE FREEWAY. SECOND ISSUE IS THE CAR HAS LOUD KNOCKING TO THE ENGINE , SOUNDS LIKE A LIFTED KNOCK , THE CAR WAS TAKEN TO A DEALERSHIP, AND MY CAR WAS NEXT TO A SAME YEAR MUSTANG TO COMPARE SOUND AND MINE WAS DEFINITELY KNOCKING COMPARED TO THE OTHER MUSTANG. THIRD ISSUE IS THERE IS A CONSTANT SQUEALING SOUND LIKE A LOSE BELT COMING FROM THE BACK SIDE OF THE ENGINE (THIS RECENTLY STARTED) AND THE FOURTH ISSUE IS WHEN I'M COMING DOWN TO A STOP OR SLOWING DOWN EVEN WITHOUT TOUCHING THE BREAKS THERE IS A METAL CLINGING SOUND THAT DOESN'T STOP UNTIL THE CAR COMES TO A COMPLETE STOP. THE CAR ONLY HAS 17K MILES AND IS NEVER ABUSED , AND HAS ALWAYS BEEN PROPERLY MAINTAINED.
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY, IT ROLLED AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
2018 MUSTANG GT WITH MANUAL TRANSMISSION. ENGINE STALLS WHEN SHIFTING INTO NEUTRAL (MANUAL TRANS) AT HIGHER ENGINE SPEEDS. FOR EXAMPLE, COMING UP TO A RED LIGHT (WAS TRAVELING APPROX 50MPH) OR WHILE EXITING THE FREEWAY (WAS TRAVELING 65MPH AND THEN WAS TURNING AROUND AN OFF-RAMP). HAS OCCURED AT ANY DRIVING SPEED (IF REVVING ENGINE AT FULL STOP, OR WHILE TRAVELING). STALLING DOES NOT OCCUR IF THE TRANSMISSION REMAINS ENGAGED WHILE SLOWING DOWN. IF I SHIFT TO NEUTRAL WHEN THE ENGINE IS NEAR IT'S NORMAL IDLE SPEED (500 RPM AFTER WARM-UP), IT WILL NOT STALL. THE PROBLEM ONLY OCCURS WHEN SHIFTING TO NEUTRAL ABOVE ~2,000 RPM, AND ONLY AFTER THE ENGINE IS WARMED UP. THE PROBLEM WAS PRESENT FROM THE TIME THE VEHICLE WAS BRAND NEW. AT 1500 MILES I RETURNED TO THE DEALER AND WAS ABLE TO SUCCESSFULLY REPRODUCE THE ISSUE TOGETHER WITH THE SERVICE ADVISOR. IN SOME INSTANCES, THE ENGINE SPEED WILL DROP BELOW IDLE SPEED AND THEN WILL RECOVER AND NOT STALL. I MADE A RECORDING OF THE CAN BUS TO TRY TO DIAGNOSE THE ISSUE ON MY OWN, WHICH IS AVAILABLE UPON REQUEST. IT SEEMS THAT THE ENGINE CONTROLLER IS REQUESTING MORE TORQUE FROM THE ENGINE WHEN THE SPEED DROPS, BUT THE THROTTLE WILL NOT RESPOND TO THE REQUEST AND THE ENGINE WILL STALL. NO DTCS OR WARNING LIGHTS WERE GIVEN TO INDICATE THAT THERE WAS AN ISSUE. NO MODIFICATIONS WERE MADE TO THE CAR, AND IS IN COMPLETELY 'STOCK' CONDITION.
SIGNIFICANT ENGINE RATTLE BETWEEN 2000-2500 RPM UNDER LIGHT LOAD. RATTLE IS LOUDEST IN THIRD GEAR AT 2200 RPM. SERVICE TECHNICIAN DUPLICATED THE ENGINE RATTLE AND FOUND DAMAGE TO CYLINDERS 5-8 AND SUBMITTED HIS REPORT ALONG WITH PHOTOS TO FORD. THE TECHNICIAN RECOMMENDED FULL ENGINE REPLACEMENT. FORD ONLY APPROVED A NEW SHORT BLOCK.
THE COLLISION AVOIDANCE SYSTEM HAS BRAKED HARD ON ME THREE (3) TIMES WHEN THERE WASN'T A CAR IN FRONT OF ME. THE FIRST TIME A CAR HAD ALREADY TURNED RIGHT ONTO AN INTERSECTING STREET, THE SECOND TIME A CAR HAD TURNED LEFT INTO A DRIVEWAY AND THE DRIVER WAS ALREADY GETTING OUT TO GET HIS MAIL, AND THE THIRD TIME A CAR HAD STOPPED IN THE LEFT TURN LANE AND I WAS APPROACHING IN THE LANE NEXT TO IT. I'M CONCERNED THAT THIS MAY CAUSE THE CAR BEHIND ME TO REAR END ME SINCE THE CARS WEREN'T NEAR ME AND THERE WAS NO REASON TO BRAKE. ON 3/15/18 I TOOK THE CAR TO THE SERVICE DEPARTMENT OF CROSSROADS FORD IN WAKE FOREST, NC (REF. INVOICE NO. FOCS964640) WHO EXAMINED THE CAR AND DETERMINED "CRUISE CONTROL WORKING AS DESIGNED AT THIS TIME."
2018 MUSTANG GT BRAND NEW LESS THAN 300 MILES. DURING THE COURSE OF DRIVING ONE MORNING THE CAR ENGINE SHUT OFF 7 TIMES WHILE THE CAR WAS BEING DRIVEN. BROUGHT THE CAR BACK TO THE DEALER WHO WAS ABLE TO RECREATE THE CONDITION AND SUBSEQUENTLY DETERMINED THAT THE PROBLEM WAS A DEFECTIVE THROTTLE AND IT NEEDS TO BE REPLACED. WAS TOLD BY THE DEALER THAT FORD HAS A BACKLOG AND WOULD TAKE THREE WEEKS TO GET THE PART AND THE CAR FIXED.