2023 Ford Mustang Steering Problems

The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. VIN tool confirms parts not available.

The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the steering wheel was shaking abnormally. The local dealer was contacted; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

My steering wheel has a vibration, this problem started a few days ago, I wasn't sure what was happening until today that I got the recall from Ford. I'm afraid now, it's the first time in my whole life that I experienced this problem, really? this is brand new car. 3 recalls in one year.

While piloting the vehicle at speeds between approximately 27 and 37 mile per hour, the steering becomes loose and darty, creating an unstable and potentially unsafe driving experience. The problem was reproduced by a dealer as detailed in the provided repair order. The dealer contacted the manufacturer for technical assistance. There were no warnings or messages. The issue appeared in July 2023.