2001 Ford Taurus Complaint Log

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 35 MPH THE DRIVER'S SIDE COIL SPRING FAILED. THE MECHANIC REPLACED BOTH COIL SPRINGS, A DAMAGED CV JOINT, A FAILED CONNECTOR ROD, AND A DAMAGED STRUT. THE CONTACT NEVER RECEIVED A SAFETY RECALL NOTICE, AND DIDN'T KNOW IF THE REPAIRS WERE PERFORMED WITH THE PREVIOUS OWNER PER RECALL# 04V332000. THE CONTACT HAD THE FRONT BRAKE PADS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 120,000.*AK

HELLO, I HAVE A 2001 FORD TAURUS PURCHASED USED FROM PUNDMANN FORD FEB. 2003. A FEW DAYS AGO I NOTICED A LARGE PIECE OF COIL SPRING UNDER THE CAR. THINKING THAT THE SPRING WAS FROM THE FRONT AND RELATED TO THE SHIELDS THAT WERE INSTALLED UNDER A PREVIOUS RECALL I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT BOTH REAR SPRINGS WERE BROKEN. HOW CAN A VEHICLE THAT HAS NOT SUFFERED HARSH WINTERS AND IS ONLY 6 YEARS OLD HAVE BROKEN SPRINGS? MY TRUNK IS NEVER WEIGHTED DOWN AND I DO NOT TOW ANYTHING. DID THE REAR SPRINGS COME FROM THE SAME VENDOR THAT SUPPLIED THE DEFECTIVE FRONT SPRINGS? AS FAR AS I KNOW THIS IS UNHEARD OF, EVEN THE SERVICE REPRESENTATIVE WAS SURPRISED. THE FORD SERVICE REPRESENTATIVE ALSO STATED THAT THE VEHICLE "SHOULD NOT HAVE PASSED THE STATE SAFETY INSPECTION WITH THESE BROKEN SPRINGS". I WAS TOLD BY FORD CUSTOMER CARE THAT THEY WERE NOT REQUIRED TO DO ANYTHING AT THIS TIME. 4/23/07 *TR

BROKEN REAR COIL SPRINGS. I WAS TO THE DEALER 2 MONTHS AGO AND HAD THE BROKEN FRONT COIL SPRINGS REPLACED UNDER WARRANTY. NOW, DURING A STATE INSPECTION ,WAS INFORMED THE REAR SPRINGS WERE BROKEN AND MUST BE REPLACED AT MY COST.*AK

APR 2007 I HAVE A 2001 FORD TAURUS [XXX] PURCHASED USED FROM PUNDMANN FORD FEB. 2003. A FEW DAYS AGO I NOTICED A LARGE PIECE OF COIL SPRING UNDER THE CAR. THINKING THAT THE SPRING WAS FROM THE FRONT AND RELATED TO THE SHIELDS THAT WERE INSTALLED UNDER A PREVIOUS RECALL I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT BOTH REAR SPRINGS WERE BROKEN. MY TRUNK IS NEVER WEIGHTED DOWN AND I DO NOT TOW ANYTHING. DID THE REAR SPRINGS COME FROM THE SAME VENDOR THAT SUPPLIED THE DEFECTIVE FRONT SPRINGS? AS FAR AS I KNOW THIS IS UNHEARD OF, EVEN THE SERVICE REP WAS SURPRISED, AND SAID THAT IT SHOULD NOT HAVE PASSED THE REQUIRED MISSOURI SAFETY INSPECTION. I SHOULD HOPE THAT FORD MOTOR COMPANY WILL BE WILLING TO MAKE AN ARRANGEMENT TO HAVE THESE SPRINGS REPLACED AT NO CHARGE. SINCERELY, [XXX] [XXX] [XXX] DEAR [XXX], THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING YOUR 2001 FORD TAURUS. WE HAVE REVIEWED YOUR SITUATION, AND THERE ARE NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS ON YOUR VEHICLE THAT WOULD PROVIDE ASSISTANCE FOR THIS REPAIR. SINCERELY, SHIELA FORD MOTOR COMPANY FOLLOW UP: 12JUN07 HAD BOTH DEFECTIVE REAR SPRINGS REPLACED AT PUNDMANN FORD, NOTICED NEW "CLUNK" FROM REAR AND TOOK BACK TO PUNDMANN --- I WAS TOLD THAT THE BROKEN REAR SPRINGS PROBABLY CAUSED EXCESSIVE STRESS ON THE STRUTS AND THEY NEEDED REPLACED, I DON'T SUPPOSE THAT FORD IS GOING TO TAKE RESPONSIBILITY FOR ANY OF THIS, EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ON THE NHTSA'S WEBSITE --- IS IT ONLY WHEN DEFECTIVE COMPONENTS KILL PEOPLE THAT THE MANUFACTURERS ARE FORCED TO MAKE THINGS RIGHT? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I PULLED OUT OF MY PARKING LOT AND HEARD A SCRAPING SOUNDS. I DROVE AROUND THE BLOCK BACK INTO MY PARKING LOT AND THE SOUND WAS THERE THE WHOLE TIME. I JACKED THE REAR OF THE CAR UP AND NOTICED THE LEFT REAR SPRING WAS BROKEN AND WAS ACTUALLY SCRAPING THE REAR TIRE. HAD IT TOW TO A SHOP AND REPLACED THE SPRINGS/STRUTS ON THE REAR. REPAIR SHOP TOOK A PICTURE OF THE OLD SPRING WHICH I HAVE. ALSO REPLACED THE REAR TIRE, IT HAD JUST SCRAPED OFF A SURFACE LAYER OF RUBBER, MIGHT HAVE BEEN OK AS IT DIDN'T GET TO THE BELT, BUT FELT SAFER WITH A NEW TIRE. *TR

2001 FORD TAURUS -- REAR COIL SPRING BROKE, THEN PUNCTURED LEFT REAR TIRE WHILE MY DAUGHTER WAS DRIVING THE VEHICLE TO THE DEALER. DEALER NEEDED TO DO APPROXIMATELY $700 IN REPAIRS.*AK

BOTH REAR COIL SPRINGS FRACTURED AT THE SAME TIME, CAR HAS 51,000 MILES ON IT. THERE WAS A RECALL ON THE FRONT SPRINGS BUT NOT THE REAR, AND NOW THEY HAVE BROKEN, SEEMED VERY STRANGE, AND FORD WILL NOT STAND BEHIND THEIR PRODUCT, REPAIR COST OVER $500. *AK

TL*- THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 55 MPH\ THE VEHICLE BEGAN MAKING A NOISE. THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE WAS DUE TO THE REAR COIL SPRINGS AND STRUTS. THE DEALER CONFIRMED THAT THE FAILURE WAS DIRECTLY RELATED TO RECALL# 04V332000. THE FAILURE MILEAGE WAS 76570, AND THE CURRENT MILEAGE WAS 76620. *AK

DRIVING AT LOW SPEED, AND HEARD A LOAD "POP" FROM THE DRIVER REAR SIDE. I WAS DIRECTLY IN FRONT OF A FIRESTONE SERVICE CENTER AND IMMEDIATELY PULLED IN. UNDER CAR INSPECTION SHOWED THE REAR COIL HAD BROKE AND CUT THROUGH THE INNER SIDE WALL OF THE TIRE. TECHNICIAN SAID ANOTHER 500 FEET WOULD HAVE CAUSED THE TIRE TO BLOW. IF I HAD BEEN AT HIGHWAY SPEED A SERIOUS ACCIDENT WOULD HAVE OCCURRED. THE FIRESTONE MANAGER STATES THEY SEE THIS PROBLEM OFTEN ON TAURUS/SABLE MODELS. I KNEW THERE WAS A RECALL ON THE FRONT SPRINGS (I HAD THE VEHICLE IN FOR THE RECALL TO CHECK/REPLACE). I CONTACTED MY LOCAL DEALER FOR DETAILS ON WHAT TO DO FOR REAR SPRING RE-CALL AND WAS TOLD THEY KNOW OF NO PROBLEM WITH REAR COILS. I FIND THIS STATEMENT HARD TO BELIEVE, SINCE THE FIRESTONE REPAIR CENTER SEE CARS EVERY MONTH WITH THIS PROBLEM. I HAD BOTH SPRINGS REPLACED,STRUTS (DAMAGED), TIRE REPLACED, AND VEHICLE ALIGNED ($1300 TOTAL). I HAVE DEFECTIVE SPRING IN MY GARAGE. *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE LOW SPEED ON THE AIR CONDITIONER FAILED. THE DEALER WAS AWARE OF THE FAILURE, AND MENTIONED THAT THERE WAS A KIT AVAILABLE TO REMEDY THE FAILURE. THE CONTACT WAS CONCERNED THAT FORD CUSTOMERS WERE NOT NOTIFIED OF THE REPAIR KIT. THE CURRENT AND FAILURE MILEAGE WERE 92000. *AK CONSUMER STATES THAT RAIN AND TO LEAK IN AND DESTROY THE BLOWER MOTOR AND RESISTOR WITH THE BLOWER DESTROYED FRONT WINDSHIELD WILL NOT DEFROST. UPDATE 4/9 *TR

I JUST GOT THROUGH HAVING THE FRONT COIL SPRINGS REPLACED AT THE DEALER UNDER FORDS "CAMPAIGN" TO FIX THE SPRINGS ONLY IF THEY ARE BROKE ON MY 2001 TAURUS..NOW ,NOT EVEN THREE DAYS LATER THE CAR IS BACK AT THE DEALER TO REPLACE THE REAR SPRINGS. WHY SHOULD PEOPLE HAVE TO HAVE AN ACCIDENT OR WORSE POSSIBLY DIE BECAUSE OF A SPRING FAILURE THAT EVERYBODY AND THEIR BROTHER KNOWS IS GOING TO HAPPEN ON THESE TAURUS'? *JB

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE BRAKE LIGHT STAYED LIT WHEN THE ENGINE WAS OFF. THE FORD DEALER REPLACED THE STOP LAMP SWITCH HARNESS. THE CONTACT STATED THAT RECALL#04V106000 WAS ISSUED FOR THE SAME FAILURE. HOWEVER, THE MANUFACTURER STATED THAT IT DID NOT INCLUDE THIS VEHICLE DUE TO THE VIN. THE CONTACT HAS THE REPAIR INVOICE. THE CURRENT AND FAILURE MILEAGE WERE 66,000. *AK UPDATE 4/23/07*TR THE TENSIONER AND BELT WAS REPLACED

DETECTED A NOISE IN WHEEL PORTION OF AUTOMOBILE. DROVE TO LOCAL MASTER MECHANIC WHO ADVISED IT WAS A BROKEN RIGHT REAR COIL SPRING CREATING A SHARP BROKEN AREA THAT HAD SCORED THE TIRE, AND CUT. *JB

TL* -THE CONTACT OWNS A 2001 FORD TAURUS SES. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK WHILE DRIVING AT 45 MPH OR FASTER AND GOT WORSE THE VEHICLE REACHED 60 MPH. ALSO, THE CONTACT STATED THAT THE ENGINE LIGHT TURNED ON APPROXIMATELY 2 MONTHS AFTER PURCHASING THE VEHICLE AND HAS NOT TURNED OFF. THE CONTACT WAS TOLD THAT THE EMISSIONS CAUSED THE ENGINE LIGHT TO TURN ON, BUT THAT SHE SHOULD NOT WORRY ABOUT IT. THE CONTACT HAD THE VEHICLE FOR THREE YEARS NOW. THE CONTACT STATED THAT THE ENGINE LOST POWER ABOUT 8 MONTHS AGO, SHE GOT A JUMP START, AND HAD NO PROBLEM AGAIN. THE VEHICLE WAS CURRENTLY IN A REPAIR SHOP, AND SHE WAS TOLD THAT THERE WAS A COOLANT LEAK, AND THAT THE VEHICLE NEEDED TO HAVE THE RADIATOR FLUSHED. THE FAILURE AND CURRENT MILEAGE WERE BOTH 94600.*AK UPDATED 04/09/07. *JB

WHILE PARKED, THE REAR COIL SPRINGS ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE HAVE FRACTURED AND PARTS OF THE COIL HAVE FALLEN TO THE GROUND. FORD MOTOR HAS ACKNOWLEDGED A PROBLEM WITH THE FRONT COIL SPRINGS BY ISSUING A RECALL BUT YET DOES NOT ACKNOWLEDGE THIS OBVIOUS PROBLEM WITH THE REAR COIL SPRINGS AND ISSUE A RECALL FOR THIS DEFECT. *JB

2001 FORD TAURUS. REAR SUSPENSION COIL BROKE. FLATTEN TIRE AND PLACE LARGE GROOVE AROUND TOTAL TIRE ON THE DRIVER'S REAR SIDE. THIS SHOULD BE COVER JUST LIKE THE FRONT WAS. *NM

I HAD A CATASTROPHIC FAILURE OF THE COIL SPRINGS ON THE 2001 FORD TAURUS, AND HAD TO REPLACE THE FRONT COIL SPRINGS AT MY EXPENSE. LATER , I FOUND OUT ABOUT SAFETY RECALL 04V332000 , AND PRESENTED THE BILL TO THE LOCAL FORD GARAGE FOR REIMBURSEMENT OF THE PRICE OF THE PARTS. THE DISTRICT FORD RECALL REPRESENTATIVE REFUSED MY CLAIM AND WOULD NOT GIVE A REASON OTHER THAN THE WORK WAS NOT DONE AT A FORD GARAGE. WHAT WERE THE OPTIONS. THE SPRING DESTROYED THE TIRE AND I COULD HAVE CRASHED UNDER OTHER CONDITIONS. *AK

RIGHT REAR SPRING SNAPPED IN HALF WHILE DRIVING AND PART OF THE SPRING SCORED THE TIRE AND IT WENT FLAT. NEED NEW REAR SPRING AND TIRE. *NM

MY 2001 TAURUS WAS TAKEN IN TO GET BRAKES CHECKED. THEY FOUND BOTH REAR COIL SPRINGS BROKEN. I WAS TOLD, WHEN THIS HAPPENED TO MY LAST CAR - MERCURY- THAT THIS HAD BEEN FIXED. SINCE I DRIVE FOR A LIVING IT COULD HAVE CAUSED A BIG PROBLEM. FORD HAS KNOW ABOUT THIS FOR AT LEAST 10 YEARS AND HASN'T DONE ANYTHING YET. THIS SHOULD BE COVERED BY A WARRANTY. *JB

2001 FORD TAURUS 86000/KM PERFORMING ROUTINE TIRE ROTATION / NOTICED BROKEN REAR COIL SPRING ON PASSENGER SIDE / NO RECALLS / REPLACED COIL SPRING / FINISHED REPLACEMENT / ROAD TEST / DROVE APPROX. 8 FT. TO EXIT DRIVEWAY / BANG/SNAP / BROKEN REAR COIL SPRING ON DRIVER SIDE / TEMPERATURE AT THAT TIME APPROX. (NEG) -12*C./ HAVE YET TO REPLACE FRACTURED SPRING ON DRIVER SIDE. *NM .

TL*- THE CONTACT OWNS A 2001 FORD TAURUS WITH AN ODOMETER READING OF 119288 MILES. THE REAR COIL SPRINGS O FAILED; THIS WAS NOTICED BY A ROUTINE VEHICLE INSPECTION. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS RECALL 04V332000 REGAEDING SUSPENSION FRONT:SPRINGS:COIL SPRINGS. THE CONTACT TOOK VEHICLE TO THE DEALER, AND HE WAS TOLD THAT THE REAR COIL SPRING WERE NOT COVERED BY THE RECALL. BL. *AK

2001 FORD TAURUS COIL SPRING BREAK FOR 2ND. TIME. LOST CONTROL OF CAR ON FREEWAY! GET OFF YOUR REARENDS AND DO SOMETHING ABOUT THIS!!!!!!!!!!!!!!!*JB

REAR RIGHT COIL SPRING BROKE. *NM

TL* - THE CONTACT CALLED REGARDING A 2001 FORD TAURUS. THE CONTACT STATED THAT HE NOTICED PART OF THE REAR COIL SPRING LYING ON THE GARAGE FLOOR. THE DRIVER HAD ALREADY LEFT WITH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER THE NEXT DAY, AND THE DEALER DIAGNOSED THE VEHICLE AS NEEDING THE REAR COIL SPRINGS REPLACED. THE CONTACT STATED THE FRONT COIL SPRINGS WERE REPAIRED UNDER A RECALL AND HE FEELS AS THOUGH THE REAR COIL SPRINGS SHOULD BE AS WELL. *AK UPDATED 03/02/07. *JB

TL* - THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HAS STATED THAT THE RIGHT REAR COIL SPRINGS FAILED. WHILE GETTING THE TIRES CHANGED THE MECHANIC NOTICE DTHAT THE REAR COIL SPRING FRACTURED. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER ABOUT THE FAILURE, AND WAS TOLD THAT THE RECALL AND THE EXTENDED WARRANTY WERE ONLY FOR THE FRONT COIL SPRINGS. THERE IS CURRENTLY AN OPEN INVESTIGATION , PE05-054 FOR REAR COIL SPRING FAILURES. *AK UPDATED 2/16/2007 - *NM

DRIVING AT NORMAL SPEED RIGHT REAR SPRING ON 2001 FORD TAURUS BROKE AND CUT INSIDE SIDEWALL OF TIRE CAUSING BLOWOUT, WENT TO DEALER FOR REPAIR AND FOUND THAT THE LEFT REAR SPRING WAS BROKEN AND WAS CUTTING THE INSIDE SIDEWALL ON THAT TIRE,RESULTING IN REPAIRS OF $775 DEALER KNOWS ABOUT IT BUT FORD WON'T HELP WITH COST. *JB

ONE WINTER MORNING I PULLED MY 2001 FORD TAURUS OUT OF MY GARAGE TO DO SOME ERRANDS. BECAUSE I HAD SOME SNOW BUILD-UP ON THE BACK PASSENGER SIDE REAR WHEEL, I FIGURED THE LIGHT GRINDING NOISE WAS FROM THE BUILDUP. WHEN I PULLED UNTO THE STREET AND REACHED HIGHER SPEEDS (ABOUT 45), THE NOISE STOPPED LEADING ME TO BELIEVE THAT THE SNOW HAD FALLEN OFF. AFTER ABOUT 4 MILES OF DRIVING, I REACHED THE LOCATION I WAS GOING TO. I GOT OUT OF MY CAR AND NOTICED THE BACK END SAGGING. I KEPT WALKING AROUND MY CAR TO GET MY 22 MONTH OLD SON OUT WHEN I REALIZED I HAD A FLAT TIRE. AFTER TAKING THE TIRE OFF TO REPLACE IT WITH THE SPARE, I TOOK A CLOSER LOOK AT THE TIRE. A GROVE HAD FORMED PERFECTLY AROUND THE LOWER WALL OF THE TIRE. I TOOK THE TIRE IN TO BE REPLACED AND ASKED THAT THEY CHECK OUT THE CAUSE. AFTER BEING REASSURED THAT IT WAS OKAY BUT SHOULD BE LOOKED AT MORE CLOSELY, I DROVE 2 MILES HOME. ONCE AT HOME THE TIRE WAS REMOVED AGAIN ONLY TO AGAIN SEE THE DEEP GROVE IN A BRAND NEW TIRE. CLOSER INSPECTION OF THE CAR RESULTED IN FINDING A BROKEN COIL SPRING THE HAD BEEN RUBBING ON THE TIRE AND HAD CAUSE RAPID AIR DEFLATION AFTER NO MORE THAN 4 MILES OF DRIVING. NEEDLESS TO SAY, THE TIRE, THE COIL SPRINGS, AND THE REAR STRUTS HAD TO BE REPLACED AT THE TUNE OF NEARLY $700. I WAS THANKFUL THAT I HAD FORGOT TO TAKE OUT ALL THE WARM WINTER CLOTHES OUT OF MY CAR THAT WE HAD USED THE NIGHT BEFORE TO GO SLEDDING; I WAS ABLE TO KEEP MY SON WARM ON A COLD AND FRIDGED DAY WHERE I WAS TRAPPED WITH A FLAT. *JB

TOOK 2001 FORD TAURUS IN FOR ROUTINE MAINTENANCE CHECK AND OIL CHANGE. MECHANIC FOUND THE TWO REAR SPRING COILS WERE BROKEN AND COULD POSE A DANGER IF THEY PUNCTURE THE REAR TIRE(S). WE WILL HAVE TO PAY OUT OF POCKET TO REPLACE THE REAR SPRING COILS AS I REFUSE TO DRIVE WITH THE BROKEN COILS WITH MY INFANT IN THE CAR AND RISK THE POSSIBILITY OF A TIRE BLOWOUT AND CRASH. WE HAD THE RECALL WORK DONE ON THE FRONT SPRING COILS TO HAVE THE SHIELD PUT IN. WHY DIDN'T FORD ALSO HAVE A RECALL DONE TO HAVE SHIELDS PUT ON THE REAR SPRING COILS? *JB

MY 2001 FORD TAURUS HAD DEVELOPED A LEAK ON THE PASSENGER SIDE AND THE HEATER BLOWER ONLY WORKS ON HIGH. PER THE FORD MOTOR COMPANY TECHNICAL SERVICE BULLETIN 04-15-3, THISWAS A MANUFACTURING ERROR WHICH EVENTUALLY WILL RUIN THE CARPET, THE AIR CONDITIONER, AND COST ME HUNDREDS OF DOLLARS AND MAY NEVER BE FIXED.*AK

TL* - THE CONTACT STATED THAT ON JANUARY 5, 2007 THE CONTACT WAS TRAVELING IN REVERSE WHEN SHE HEARD A NOISE. THE CONTACT NOTICED THE LEFT FRONT TIRE WAS FLAT. THE CONTACT STATED ON JANUARY 4, 2007 HEARD A LOUD NOISE COMING FROM THE GARAGE, HE WENT TO INVESTIGATE AND FOUND NOTHING. THE CONTACT BELIEVED THAT THE NOISE HE HEARD WAS THE FRONT TIRE SPRING RUPTURING. THE CONTACT STATED HE HAD HEARD SQUEAKING NOISES COMING FROM THE FRONT OF THE VEHICLE WHEN IT WOULD GO OVER BUMPS, BUT DID NOT KNOW WHAT IT WAS. THE CONTACT HAD THE MECHANIC TAKE A LOOK AT IT, BUT HE DID NOT FIND ANYTHING. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. WHERE THEY ORDERED TWO NEW FRONT SPRINGS. *AK UPDATED 02/22/07. *JB

TL* - THE CONTACT TOOK THE 2001 FORD TAURUS TO DEALER FOR SERVICE ON 01/05/07. THE DEALER STATED THAT BOTH REAR COIL SPRINGS BROKE, AND THAT IT WAS A SAFETY HAZARD BECAUSE THEY COULD POSSIBLY PUNCTURE A TIRE AND CAUSE AN ACCIDENT. THE CONTACT STATED THAT SHE NOTIFIED FORD, BUT THEY STATED THAT THERE WASN'T ANY RECALL ON THE REAR COILS AT THIS TIME. *AK UPDATE 4/9 *TR

PURCHASED A USED 2001 FORD TAURUS. AFTER PURCHASING, NOTICED THAT HEADLIGHT SWITCH WAS BROKEN OFF AND WAS JUST RESTING IN ORIGINAL PLACE. CONTINUED TO OPERATE HEADLIGHT SWITCH UNTIL PLASTIC PIECE THAT FIT INTO PART BROKE OFF. CAN STILL TURN HEADLIGHTS ON & OFF, BUT ONLY WITH A LOT OF EFFORT. PLANNING TO CALL DEALER TO SEE IF IT CAN BE REPLACED AT NO COST; OTHERWISE WILL DO THE REPAIR MYSELF. *JB

TL* - WHILE DRIVING THE 2001 FORD TAURUS AT 50 MPH THE CONTACT HEARD A RUBBING SOUND AND THE TIRE BLEW. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE AND PULLED IT TO THE SIDE OF THE ROAD. THE CONTACT USED THE SPARE TIRE, AND DROVE THE VEHICLE HOME. TWO DAYS LATER, THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED. THE CONTACT BELIEVED THAT THE REAR COIL SPRINGS SHOULD BE INCLUDED IN THE RECALL NUMBER 04V332000. *AK UPDATED 02/22/07. *JB

DRIVING DOWN THE HIGH WAY AND THE BACK COIL SPRING BROKE AND PUNCTURED MY TIRE. I CALLED FORD DEALERSHIP TO SEE IF ON RECALL LIKE THE FRONT COIL SPRINGS AND THEY ARE NOT. I HAD TO PAY TO GET REPLACED ALONG WITH THE TIRE. *JB

AT 50,000 MILES, THE DRIVERS' SIDE REAR COIL SPRING BROKE AND PUNCTURED REAR TIRE. I REPLACED BOTH REAR COIL SPRINGS AS WELL AS WORN STRUTS AND BOUGHT TWO NEW TIRES. I DID NOT KEEP THE OLD PARTS. *JB

TL* - THE CONTACT'S VEHICLE WAS IN A CRASH DUE TO THE STRUT FAILURE. THE CONTACT SAID THAT SHE WAS DRIVING 40 MPH UNDER DRY CONDITIONS WHEN THE FAILURE ACCURRED. THE CONTACT'S VEHICLE SPUN AND THEN HIT A TREE. SHE STATED THAT SHE HAD A MECHANIC LOOK AT THE VEHICLE. AND MECHANICTOLD HER THAT THE COIL SPRING WAS THE CAUSE OF THE FAILURE. SHE ALSO STATED THAT SHE HAD THE CRASHED CAR IN DRIVEWAY.*AK UPDATE (JUNE 17, 2008): MS. EDWARD SAID THAT SHE WAS DRIVING AROUND A CURVE WHEN SHE SUDDENLY LOST CONTROL OF HER 2001 FORD TAURUS AND STRUCK A TREE. THE MECHANICAL TOLD HER THAT IT WAS A REAR (NOT FRONT) SUSPENSION SPRING HAD FAILED. THE CRASHED VEHICLE WAS TOWED BACK TO HER HOUSE AND SAT THERE SINCE (NOT REPAIRED).

THE REAR SPRINGS OF MY FORD TAURUS HAVE FRACTURED WITHOUT ANY ACCIDENT OR COLLISION. THE COST OF REPAIR WAS UPWARDS OF $300. IN ADDITION TO THAT THE REAR TIRES HAVE UNDERGONE EXCESSIVE WEAR DUE TO BROKEN SPRINGS. CURRENTLY THE RECALL IS ONLY APPLICABLE TO FRONT SPRINGS, BUT I STRONGLY RECOMMEND THAT IT SHOULD BE EXTENDED TO REAR SPRINGS ALSO. *NM

TL*- THE CONTACT STATED THAT BEFORE DRIVING THE 2001 FORD TAURUS ( HE PROCEEDED TO FASTEN THE PASSENGER'S SIDE FRONT SEAT BELT, BUT THE SEAT BELT WOULD NOT RETRACT ENOUGH TO FASTEN. THE WEBBING WAS OUT, FAR ENOUGH TO RESTRAIN A PASSENGER IN THE SEAT SAFELY. THE CONTACT WILL PAY TO REPAIR THE SEAT BELT BECAUSE FORD STATED THEY WOULD NOT.* *AK

ON 12-14-06 I WAS SITTING IN MY 2001 FORD TAURUS WHEN BOTH SPRINGS BROKE I TOOK THE CAR TO DEALER WHERE THEY REPLACED BOTH REAR SPRINGS STRUTS AND MOUNTS. LUCKILY, I WAS NOT DRIVING THE CAR AT THAT TIME. DEALER SAID THESE WERE NOT COVERED ON THE RECALL ONLY THE FRONT SPRINGS. *JB

2001 FORD TAURUS (48302 ODOMETER) REAR COIL SPRING BROKE REPLACED SPRINGS WITH REAR STRUTS. *NM

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH THE HEATING UNIT FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS, AND THE THERMOSTAT WAS REPLACED. THE FAILURE MILEAGE WAS 74,000. THE CURRENT MILEAGE WAS 94,600.

2001 FORD TAURUS 55,000 MILES EXCESSIVE REPAIR COST - VEHICLE TAKEN IF FOR FRONT END SHAKE WHEN SPEED AT 60 MPH. FRONT END ALIGNMENT DONE TO TAKE CARE OF THIS. UNDERSTANDABLE AND I AM FINE WITH THIS. AT THE SAME TIME THE DEALER DISCOVERED RR COIL SPRING WAS BROKEN. THEY REPLACED BOTH REAR COIL SPRINGS FOR AN ADDITIONAL COST OF $376.87. I SPOKE WITH A FRIEND OF MINE AND THEY HAD TO HAVE REAR COIL SPRINGS REPLACED ON THEIR TAURUS AS WELL WITH 65000 MILES. SOMETHING IS NOT RIGHT. *NM

ON MY 2001 FORD TAURUS DURING AN ANNUAL STATE INSPECTION (NOV. 14, 06), THE MECHANIC FOUND A FRACTURED REAR SUSPENSION SPRING THAT WAS VERY CLOSE TO CUTTING THE REAR TIRE. BOTH STRUTS NEEDED TO BE REPLACED. *JB

BROKEN DRIVER'S SIDE REAR COIL STRUT SPRING, ON 2001 FORD TAURUS. JUST MISSED HITTING TIRE. YOU COULD SEE CORROSION THROUGH COIL SPRING. WAS NOTICED WHILE REPAIRING REAR SWAY BAR END LINK WHICH WAS ALSO BROKE FROM CORROSION. *NM

WATER LEAKING INTO CABIN FROM SOMEWHERE AROUND FRONT WINDSHIELD. FOLLOWING HARD RAIN, DRIVER'S SIDE FRONT AND REAR FLOOR CAN BE COMPLETELY SOAKED. TOOK TWICE TO DEALER, PAID $140, NO HELP. DON'T KNOW LONG-TERM EFFECT THIS MAY HAVE ON OTHER VEHICLE COMPONENTS--BRAKES, ELECTRICAL, ETC. *NM

REAR COIL FRACTURE ON MY 2001 FORD TAURUS. *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A RUBBING NOISE COMING FROM THE REAR END. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED BOTH REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. AS THE REAR SPRINGS WERE BEING REPLACED, IT WAS DISCOVERED THAT THE STABILIZER LINK WAS BROKEN AS WELL. UPDATED 11/08/06. *JB

DT*: THE CONTACT STATED DURING A VEHICLE INSPECTION, THE REAR COIL SPRINGS FAILED TO PASS. THE DEALER DETERMINED THE RECALL #04V332000 CONCERNING THE FRONT COIL SPRINGS DID NOT INCLUDE THE REAR COIL SPRINGS.

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE DROVE LOW IN THE BACK AND A TIRE RUBBING SOUND COULD BE HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO UPON EXAMINATION, DETERMINED THAT THE REAR COIL SPRINGS AND THE STRUTS NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE SPRINGS AND STRUTS. THE CONTACT NOTICED OTHER SIMILAR COMPLAINTS ON THE NHTSA WEBSITE.

DT*: THE CONTACT STATED WHILE PREPARING TO BACK THE VEHICLE OUT OF THE DRIVEWAY, THE CHILD UNBUCKLED THE SEAT BELT AND WAS ABLE TO UNLOCK THE DOOR. THE CONTACT STATED THE DOOR ALARM DID NOT SOUND. AS THE VEHICLE WAS BACKED OUT AND TO THE LEFT AT 5 MPH, THE 4 YEAR OLD CHILD WAS THROWN OUT THE REAR RIGHT DOOR. THE CHILD BECAME PINNED UNDER THE FRONT RIGHT WHEEL OF THE VEHICLE, AND SUSTAINED ABRASIONS AND SWELLING OF THE ANKLES, KNEES, AND LEFT THIGH. THE CHILD WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS TAKEN. THE MANUFACTURER OF THE BOOSTER SEAT AND VEHICLE WERE NOT NOTIFIED.