2016 Ford Taurus Complaint Log

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.

Bushing of the driver side rear toe link (aka lateral link, toe arm, etc.) separated, causing the rest of the toe link to disconnect from the tire. Images are available but the original part has been taken by the mechanic. Bushing likely failed from corrosion, though this vehicle only spent 4 of its 10 years in a heavily salted environment. The toe link is also intended to last the life of the vehicle and is not mentioned in the recommended maintenance per the vehicle manual. After the toe link separated control of the vehicle was lost. This occurred at a low speed (~25 mph) in a residential area so there were no injuries or property damaged. Service center has confirmed toe link failure. The vehicle and component have not been inspected by any other party. There were no signs of issue prior to the failure. A previous mechanic had indicated that the toe link was seized and could not be adjusted for an alignment but did not recommend replacement. There was no abnormal tire wear or handling of the vehicle prior to the failure. Though this could have been prevented through maintenance, there were no indicators of a failure besides the seized bolt mentioned by the mechanic. May indicate a wider issue similar to Ford's previous toe link problems.

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am writing to report an unresolved safety recall for my vehicle. I received Safety Recall Notice 25V695 in October 2025, and as of today, the recall has not been resolved because the required repair parts remain unavailable. This recall involves a safety-related defect, and the extended delay in providing a remedy raises serious safety concerns. I have contacted authorized dealerships, and I have been informed that parts are still on backorder with no estimated availability date. Given the amount of time that has passed since the recall notice was issued, I do not believe this recall has been addressed within a reasonable timeframe. The ongoing lack of an available repair increases the risk associated with operating the vehicle under normal conditions. I am requesting that this issue be reviewed to ensure the manufacturer complies with its obligation to provide a timely and effective remedy for this safety recall. Thank you for your attention to this matter.

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was unexpectedly turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 60,000.

Rearview Camara assist works then quits and the duel heat only works on the driver's side and blows cold air on the passenger side and it smells like it's getting exhaust in the car ?but the fan motor is working fine and so does the AC!

I received a safety recall notice in October 2025 for my 2016 Ford Taurus SHO regarding a defect involving the rear backup camera system. As of today, there are still no parts available to correct this issue. I have contacted the manufacturer and authorized dealers multiple times and have been informed that there is currently no estimated timeline for when the required parts will be available. The rear backup camera is a critical safety feature intended to prevent collisions with pedestrians, objects, and other vehicles while reversing. Since receiving the recall notice, I have experienced multiple close calls while backing up, which I believe are directly related to this unresolved defect. This creates an ongoing safety concern for myself, pedestrians, and other drivers. Despite being notified of a safety-related defect, I have been left without a remedy for several months and must continue operating the vehicle out of necessity. I believe this delay is unreasonable and defeats the purpose of a safety recall.

The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rear-view camera displayed a partial image. The contact stated that because of the failure while reversing, the contact had to keep turning around to see what was behind the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

water pump stopped working and car over heated

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,303.

The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. I received a letter regarding a safety recall dated October, 2025. We are now in January of 2026. I am unable to see, safely, and,without the recalled backup camera feature working, to operate the car safely, when backing up the vehicle.

The contact owns a 2016 Ford Taurus. The contact received a recall notification NHTSA Campaign Number: 25V6950000 (Back Over Prevention); however; the recall remedy parts were not available. The contact stated while reversing, the rearview camera displayed a blurry image, causing the contact to slightly hit a pole. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contacts stated that while reversing, the rearview camera image was distorted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 138,000.

The contact owns a 2016 Ford Taurus. The contact stated that while the vehicle was parked, the rearview camera darkened, and the "Rearview Camera Malfunction" message was displayed on the instrument panel, and the rearview camera was inoperative. The contact read the Owner’s manual and attempted to reset the camera; however, once the rearview camera was reset, the image was upside down and failed to return to normal operation. The rearview camera warning light was illuminated, and the contact became aware that there was no longer a beeping sound while the vehicle was in reverse. The vehicle was taken back to the residence, but was not diagnosed. The contact was notified that the VIN was included in the NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was taken to the dealer, who determined that there was a loose steering bolt. The dealer performed an undisclosed repair, but the failure persisted. The vehicle was not repaired. The contact's son diagnosed the vehicle using a code reader and retrieved a diagnostic trouble code for the power steering control module. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

The contact owns a 2016 Ford Taurus. The contact stated that the vehicle failed to start after several attempts, and the battery was replaced by an independent mechanic. The contact stated that soon after the battery replacement, while attempting to make a U-turn, the steering wheel seized with the “Power Steering Assist" message displayed on the instrument panel. The contact used excessive force to steer the vehicle into a parking lot. The contact stated that a Mobile mechanic arrived at the scene and the contact was informed that the vehicle needed to be reset after the battery was replaced. The contact stated that five days after the vehicle was reset, the failure recurred. The contact called the same Mobile mechanic who had performed the reset and was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.

My back up camera keep going in and out. Screen turns blue and says backup camera is not available.

Ford has a recall on back up cameras and I believe my 2016 model should be included in this recall. My camera works about 50% or more of the time, a pop up warning shows camera not working. the recall is for other models in year 2016 but not my model

Steering didn't work correctly which led to brakes not doing what I needed which led to slamming into a cement edge at a freeway exit or entrance. Seat belts locked up. Air bags did not deploy. Front passenger tire flat. Car towed next day. Ford dealership did NOTHING even when it was discovered Ford sold us a car with a FLAT spare tire (donut). Dealership said no recalls, but coverup or fixed but not correctly previously? Car purchased used. Ford dealership said to go to body shop. Body shop couldn't do anything unless we paid $6,000.00 to get the seat belts replaced. That's 1/3 the price financed for the car!!!! Safety put at risk: flat spare tire & seat belts locked up. The dealership SAID nothing wrong with brakes & steering according to their electronic diagnosis. Didn't even LOOK at brakes & steering. 2 incidents total so far with brakes & steering. Didn't think anything significant the first time. seat belts locked up confirmed by certified body shop. No it has NOT been inspected by anybody else. No warning lights appeared. I unhooked wife's seat belt so she could exit the car as needed & it slammed into her left breast. See attached picture. It took a week for the bruise to go away. Bruise got worse before it disappeared. Hurt a lot.

The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention screen turned off. The vehicle was taken to a dealer, and it was confirmed that the parts for the recall repairs were not yet available. The vehicle was not repaired. Additionally, the contact stated that after visiting the car wash on several occasions, and the vehicle was parked, the contact became aware that the passenger’s and driver’s door trims had detached. The vehicle was taken to a dealer, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The auxillary for hands free phone calls stopped working the same time the back up camera went out. The camera comes and goes. It works sometimes when it is really cold out. Not sure if this is the wiring.

Occasionally engine surges when in gear when brake is pressed.Car must be put in neutral and key turned iff. This happens only on occasionaly.I understand Ford has extended Throttle body warranty on this part to ten years on my ModelI visited local dealer who ran my VIN and advised there was no information on an extended warranty in his system.He said take it up with Ford.Ford customer service refered me back to the dealer.Can you assist in confirming Ford has extended the coverage to 10 years and if so how to proceed as Ford has denied any knowledge.

The contact owns a 2016 Ford Taurus. The contact stated while driving at various speeds, the engine overheated. Additionally, the contact stated that while driving at an undisclosed speed, the engine overheated. The contact pulled over to the side of the road, added coolant to the vehicle, and allowed the engine to cool down. The vehicle was taken to a Walmart, where the contact was informed that coolant was leaking from the vehicle. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer for diagnostic testing, and Goodwill Assistance could be considered. The vehicle was towed to the dealer, where it was diagnosed that the coolant pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer later informed the contact that no assistance would be provided and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,500.

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Engine coolant over temperature

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). In addition, the rearview camera image would occasionally freeze. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen. The message camera unavailable was displayed. A dealer was contacted. The vehicle was taken to an independent mechanic and the contact was informed to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure and opened a case. The failure mileage was 97,125.

I have learned there is a known issue with the 3.5liter twin turbo V6 motor Water Pump. The "cyclone motor" design by Ford has a known problem with water pump leaking and must be replaced, costs are typically $4,500 as the engine has a known design flaw in that the water pump was placed Inside the motor causing a high degree of failure and labor-intensive repair. Ford is well aware of this issue yet they have Not contacted my regarding this known issue. I now have my vehicle in the repair shop at Walker Ford in Clearwater being repaired and an invoice due of $4,500. I wish for your assistance to have this repair covered under the recall and or warranty. My vehicle has 62K miles.

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rearview camera image was upside down and distorted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the part had been discontinued. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in NHTSA Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.

my vehicle's oil lines to the turbo charger failed and caused a huge oil leak and my car was smoking all over the highway. I had the vehicle towed to a nearby service station recommended by AAA. After discovering the issue, the repairman indicated there was a recall on this exact issue. However, I was never notified by Ford of the recall. When I called Ford I was informed that the recall only applied to vehicles built between Oct and Nov 2016. My vehicle was built in April. I feel that this issue couldn't have been limited to that small window of time, obviously Ford is not sharing the appropriate information with NHSTA. I had to pay $3000 to fix my vehicle for a problem that Ford is well aware this vehicle is still having. I'm deeply disappointed in Ford.

The contact owns a 2016 Ford Taurus. The contact stated while driving at an undisclosed speed over a dip in the roadway, there was an abnormally loud sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger’s side wheel had shifted inward. The vehicle was towed to the local dealer who diagnosed that the rear passenger’s side suspension toe link had fractured, and the rear driver's side suspension toe link was also failing, and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V072000 (Suspension). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 102,000.

Rack and pinion malfunctioned causing vehicle steering to pull to one side, eventually causing steering wheel to lock up making it almost impossible to steer vehicle. Problem confirmed by dealer, happened under 60k miles, however vehicle was passed year for factory warranty. No warnings until failure

The contact owns a 2016 Ford Taurus. The contact stated while driving 20 MPH, the vehicle became extremely difficult to maneuver and was not turning as intended. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V072000 (Suspension) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

The front airbag light keeps coming on.

2016 Ford Taruas SEL Both Rear Toe Links went bad at around 64,000 miles The car is incontrollable on bumpy roads, which causes the car to veer very hard into the next lane or off the road. making the car very dangerous Same issue with the SHO model of the same year, the issue had been reported and recalled for the exact same issue my model is experiencing

Backup camera fails to work. My Lincoln dealer confirmed but cameras are on back order. This camera is used in multiple Ford vechiles and recalls have been issued for some but not my 2016 Ford Taurus.

The contact owns a 2016 Ford Taurus. The contact stated that water was leaking from the vehicle. The contact took the vehicle to an independent mechanic where he was informed that oil and water had mixed inside the engine due to a defective engine gasket. Upon investigation, the contact discovered NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.

The future that failed on my vehicle was the epas or electronic power assisted steering. This feature failed while I was on the freeway at upwards of 65 mph the steering wheel locked and I was unable to turn the steering wheel. After pulling off of the freeway at slow speeds I was able to give a, very hard like pull to the steering wheel in the direction that I needed it to go. When this feature failed the notification on my dash showed "electronic power assisted steering failure. Service required." Definitely is a danger not only to myself but other drivers on the road who could have been innocently impacted by my car as a failure to be able to steer in the correct direction. This issue is known on 2010 to 2018 Ford vehicles and has been recalled on only certain vehicles not upwards of 2015. Now I'm unable to use my vehicle as I'm not able to steer it.

I was backing up in a parking lot when the backup camera suddenly inverted and I nearly ran over a small child. It now only works about 40% of the time and usually the image is inverted or scrambled. This is dangerous. I think Ford should fix it since apparently they have approved a recall on other models that apparently have the same camera system as my car.

I turned left after stopping at a four-way stop sign intersection. I crashed into a parked car waiting its turn but I did not see until I was upon it and it was too late to swerve away. My car's air bags inflated. My wrist was broken. My car was declared totaled by my insurer although I could not have been speeding since I had just stopped at the four-way stop sign, waited my turn, and turned my car left onto a street that runs slightly downhill. I am still trying to comprehend how my wrist on my right hand was broken since both of my hands were on the steering wheel at the point of impact but a trip to the emergency room proved my suddenly limp and suddenly pain-filled arm meant I had broken my wrist. It is not the first time I have been in my 2016 Ford Taurus and not noticed a car until it was close upon me-- typically though a car(s) has approached me from my rear right and I noticed it in a split second and avoided an accident; but this is my first collision accident in decades. I need to point that fact out. I don't know if the car has a blind spot. I don't know if the air bag broke my wrist. I don't know why my wrist was broken because both of my hands were on the steering wheel during my collision on May 9, 2022. There were not any warning messages that I recall seeing or hearing. My insurer acquired right of attorney over my vehicle and towed it away. To my knowledge, no one has inspected the car but I suspect there are actually several blind spots in the 2016 Ford Taurus. I owned a 1998 Ford Taurus before I bought my 2016 Ford Taurus but never had a collision in my 1998 Ford Taurus or any of the problems I've just described.

Smell of gas inside and outside of 2016 Ford Taurus while driving and while not driving. Dealer hasn't done anything to correct the problem despite consumer's on going requests both at the dealership and corporate executive level. All ford did was to take $248.42 from consumer on 12/22/21 for allegedly cleaning fuel injectors, intake manifold, ports and combustion chamber which should have been covered by the 7 year warranty which consumer purchased from dealer on 5/20/16 when vehicle was. Dealer refused to cover this defect under the warranty.

The contact owns a 2016 Ford Taurus. The contact stated that the front passenger's seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the seat belt system needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The rear back up camera has stopped working properly and most of the time it's not working at all making it a safety risk maneuvering in reverse when children or other pedestrians are around.

I purchased the car a week ago from a dealership and sadly that the car was as is. At the time nothing was wrong with the car, and 2 days later after the car APIM system started malfunctioning, I restarted the system and that did not work. I took to a dealership and they did the same thing I did and it is still the same. Dealership stated it could be the APIM malfunctioning on the car and it was going to cost me $900 to get it fixed. I haven't had the car for a week and things are already going bad. No warning light appeared before the incident happened and nobody was hurt.

WATER PUMP FAILURE AT 56.965 MILES AND GEAR OIL LEAK

AFTER DRIVING FOR BETWEEN 50 AND 100 MILES WHEN I STOP AND BEFORE I PUT IT IN PARK THE ENGINE ACCELERATES WITHOUT PUSHING THE ACCELERATOR I HAVE TO PUT IN PARK HOLDING THE BRAKE AFTER A SECOND OR TWO IT GOES BACK TO IDLE

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(R). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.