2016 Ford Transit Complaint Log

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO COOPER FORD (LOCATED AT 5292 US 15 501 HWY, CARTHAGE, NC 28327, (910) 947-2244) WHERE IT WAS DIAGNOSED THAT THE HIGH AND LOW PRESSURE FUEL PUMPS DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

PASSENGER SIDE SLIDING DOOR OPENS WHILE DRIVING DOWN HIGHWAY, LATCH SYSTEM NOT ADEQUATE FOR SIZE OF DOOR. HAS OPENED SEVERAL TIMES WHEN PASSENGER LEANS AGAINST DOOR ON HIGHWAY, OR WHEN SMALL BUMPS ON THE ROAD OR DRIVEN OVER. DOOR IS DIFFICULT TO CLOSE AND OPEN. NO AMOUNT OF ADJUSTMENT CAN REMEDY PROBLEM.

HYDRAULIC JACK RAM BROKE AND COLLAPSED DUE TO NUT BEING LEFT LOOSE AT MANUFACTURING. VEHICLE WAS STATIONARY. REPLACEMENT JACK HAS SAME ISSUE OF LOOSE NUT

THE WINDSHIELD ON THE TOP SIDE IS LOOSE. WHEN CLOSE THE DOOR THE AIR PRESSURE PUSHES THE WINDSHIELD OUT. WATER ALSO LEAKS INTO THE VEHICLE AS WELL.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) BY AUTONATION FORD BELLEVUE (411 116TH AVE NE, BELLEVUE, WA 98004, 425-243-5203), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE DRIVING 25 MPH, THE ENGINE MADE AN ABNORMAL NOISE. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE SEIZED AND THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

ELECTRICAL THROTTLE BODY FAILED DURING DRIVING. LOST ALL POWER.

ELECTRICAL, WIRING HARNESS CORRODED AND SHORTED OUT DASHBOARD INDICATORS. VAN WAS PURCHASED 10/26/2016 LOOKED AT DIFFERENT WEB SITES SAYING THERE IS A RECALL BUT FORD IS SAYING THAT IT DOES NOT PERTAIN TO THIS VAN, THE DESCRIPTION ON THE WEB SITE IS THE SAME AS DEALER REPAIRED.THE WIRING HARNESS REPAIRED WAS IN THE DRIVERS FOOTWELL, IN THE RECALL NOTICE POSTED IT SAID THE WIRING HARNESS SHOULD BE REPLACED NOT REPAIRED AND THAT A DRAINAGE HOLE BE MADE IN THE FOOTWELL PLUS INSTALLATION OF A FUSE TO PREVENT FIRES. NONE OF THAT WAS DONE.

WE ARE A TRANSPORTATION COMPANY . AND HAVE BOUGHT 4 OF THESE VEHICLES REGRETFULLY WE ARE SO OVERWHELMED WITH ALL THE ISSUES THEY HAVE HAD , A NUMBER OF MAJOR ISSUES LIKE SPEED SENSORS GOING BAD THROTTLE BODY HAVE BEEN REPLACED TRANSMISSION REPLACEMENT WITH ONLY 60,000 DRIVEN... LOSS OF POWER WHILE ON THE ROAD YOU NAME IT. CURRENTLY HAVE 2 OF THE VEHICLES AT THE DEALERSHIP WAITING ON TRANSMISSIONS WE HAVE CONTACTED FORD FOR SOME SORT OF ASSISTANCE , WE ARE LOSING MONEY BY HAVING OUR VEHICLES SIT AT THE DEALERSHIP WAITING TO GET SERVICED ALL THE TIME, IS ONE ISSUE AFTER ANOTHER ITS GOTTEN TO THE POINT THAT WE CROSS OUR FINGERS EVERYDAY HOPING FOR OUR DRIVERS TO MAKE IT BACK WITH NO ISSUES AND ALWAYS THINKING WHERE IS THE NEXT VAN GOING TO BREAK DOWN AND HOW WE ARE GOING TO DEAL WITH IT. VERY FRUSTRATING HAVING TO DEAL WITH THIS EVERYDAY HEADACHE.

WHEN I COLLIDED WITH A FORD TRUCK ALL MY AIR BAGS DEPLOYED AS THEY SHOULD, I COULD NOT MOVE WITHOUT INTENSE PAIN IN MY LOWER BACK SO I SAT IN PLACE UNTIL REMOVED BY EMS. AFTER PARTIAL RECOVERY I EXAMINED THE VEHICLE AND SAW THAT THE SEAT BELT ANCHOR BOLT OVER MY SHOULDER HAD BULLED OUT OF THE PILLAR BEHIND MY SEAT (NOT THE FLOOR). I WAS ON A CITY STREET MOVING AT ABOUT 45 MPH. A TRUCK TURNED IN FRONT OF ME AND WE COLLIDED HEAD TO HEAD. DAMAGE ON MY VEHICLE WAS PRIMARILY ON THE FRONT DRIVERS SIDE.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT 350XLT EQUIPPED WITH FOUR CONTINENTAL VANCO FOURSEASON TIRES, SIZE: 285/65/R16C (NA). WHILE DRIVING, ALL FOUR TIRES EXPERIENCED TREAD SEPARATION AND CHIPPING. THE CONTACT NOTICED THAT RUBBER TREAD PIECES WERE VISIBLY SEPARATED FROM THE TIRE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER (NORM REEVES FORD, 18900 STUDEBAKER RD, CERRITOS, CA) WAS ALSO NOTIFIED OF THE FAILURES. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

SYNC 3 SYSTEM FREEZE AND DOES NOT LET YOU UP DATE. THE GPS FREEZE , PHONE CALL ARE DROP, BLUETOOTH DO NOT CONNECT AND SOME TIME WHEN IS CONNECTED DISCONNECT CASE.

IF YOU OPENED EITHER FRONT WINDOW WHILE DRIVING, HOT AIR WOULD BLOW FROM UNDER THE FRONT PASSENGER SEAT AT A HIGH VOLUME ON THE BACK OF THE FRONT PASSENGERS LEGS. THE VAN WAS TAKEN TO THE DEALER WHO STATED THEY COULD DUPLICATE THE PROBLEM, BUT SAID THAT THIS WAS NORMAL. I LOOKED UNDER THE SEAT AND SAW A @3"X 4" OVAL HOLE IN THE FLOOR AND I COULD SEE THE GROUND. FORD HAD NOT INSTALLED THE PLUG THAT IS SUPPOSED TO BE IN THAT HOLE. THAT HOLE IS DIRECTLY ABOVE A HEAT SHIELD AND THE EXHAUST PIPE AND THERE IS ALSO A CONNECTION AT THAT LOCATION ON THE PIPE. AFTER I DISCOVERED THE HOLE, I RETURNED TO THE DEALER, WHO SAID THAT THERE WAS SUPPOSED TO BE A PLUG INSTALLED THERE, AND THEY ORDERED THE PART(S). AFTER A RECENT 12 HOUR TRIP IN THIS VEHICLE FAMILY MEMBERS HAD COMPLAINED OF HEADACHES, AND A COUPLE COMPLAINED OF NAUSEA AND VOMITED. ALTHOUGH ON THAT TRIP WE HAD THE WINDOWS CLOSED AND THE AIR CONDITIONING ON, I WONDER IF WE WERE ACTUALLY SUFFERING FROM BEING EXPOSED TO EXHAUST FUMES.

DRIVING ON HIWAY SUDDENLY NO DRIVE POWER WHEN ACCELERATING,INABILITY TO DRIVE NO GAS PEDAL RESPONDING I CALL THE FORD DEALER AND SAID THAT THER IS NO RECALLS ON THAT BUT LOOKING ON INTERNET FOUND RECALL 17S15

THE VAN STALLED WHILE DRIVING AND LOST POWER WHILE CROSSING AN INTERSECTION AT APPROX 25MPH. THE ELECTRONIC PANEL DISPLAYED AND ERROR MESSAGE STATING, "ENGINE FAULT SERVICE NOW". WHEN RESTARTED THE VAN STARTED SHAKING WHEN PRESSING THE EXCELERATOR. VAN WAS TURNED OFF AND RESTARTED WITHOUT ANY ISSUES

THEY PUT A HITCH AND TRAILER LIGHTING PACKAGE ON AND WE LOSE BRAKE AND SIGNAL LIGHTS ON THE TRAILER. WE WERE ON A TRIP AFTER THEY INSTALLED AND WE COULD HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF IT. THEY HAVEN'T FIXED IT.

DESIGN OF THE INTERIOR CABINETS INSTALLED BY THE AMBULANCE MANUFACTURER (AEV), BLOCK THE SIDE DOOR HANDLE OF THE SLIDING DOOR, MAKING ESCAPE DIFFICULT IF NOT IMPOSSIBLE WITHOUT OUTSIDE ASSISTANCE IN CASE OF A FIRE OR TRAFFIC CRASH, WHERE THE REAR DOOR IS BLOCKED. THE DOOR OPENING DEVICE IS SO SMALL ON THE INSIDE OF THE PATIENT COMPARTMENT THAT IN LOW OR NO LIGHT CONDITIONS, IT MIGHT NOT BE ABLE TO BE ACTIVATED

THIS IS A 1 MONTH OLD TIRE INSTALLED ON A 2500 FORD TRANSIT VAN FORD ELGIN IL . DRIVER WAS MAKING A LEFT TURN WHEN THE TIRE BLEW OUT. APOXIMATE SPEED ,25MPH

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO PROVIDE THE APPROPRIATE VISIBILITY CLEARANCE. THE CONTACT EXPERIENCED A FAILURE FOR WHICH THE CAMERA DID NOT PROVIDE ADEQUATE VISIBILITY AND THE VEHICLE DID NOT CLEAR A LOCATION, WHICH DAMAGED THE ROOF NEAR THE CAMERA. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, 1 (800) 788-2114) PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE CONCERNING THE CLEARANCE AND VISIBILITY OF THE BACK UP CAMERA. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 0.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THERE WAS A FAILURE CONCERNING THE FUEL FLAP THAT WAS TO REMAIN CLOSED. THE CONTACT NOTICED THAT THE FLAP WAS STICKING OUT AND, WHEN THE DOORS WERE OPENED AND CLOSED, THE FUEL FLAP FAILED TO REMAIN CLOSED. THE DEALER (HORNE FREEDOM FORD, 2161 US-70, THATCHER, AZ 85552, (866) 862-8547) DIAGNOSED THE VEHICLE. THE SERVICE CENTER MANAGER WAS TO PROVIDE A RESPONSE TO THE CONTACT PERTAINING TO A REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED HAVING A DEALER DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

REAR PASSENGER SEAT BELTS CONSTANTLY BINDING UP AND BECOMING TOTALLY UNUSABLE THESE VANS ARE USED FOR SPECIAL NEEDS INDIVIDUALS- THESE ARE INSTALLED STATIONARY PRIOR THE VEHICLE MOVING OR AFTER UNIT IS PARKED

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 FORD TRANSIT VAN. THE CONTACT STATED THAT HE HAD A TEMPORARY FIX FOR A RECALL REPAIR FOR A DRIVE SHAFT FLEXIBLE COUPLING DONE BACK ON 11/2017. THE REPAIRS WERE DONE AT THE DEALER WYATT JOHNSON FORD 646 THOMPSON LN, NASHVILLE, TN 37204 (615) 244-3615. THE ISSUE RECURRED AGAIN IN 09/2018 WHEN THE PART WAS DISCOVERED TO BE CRACKED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER TO DO ANOTHER TEMPORARY REPAIR SINCE THE PERMANENT RECALL REPAIR PARTS WERE STILL NOT AVAILABLE YET. THE TEMPORARY REPAIRS WERE COMPLETED. THE ISSUE HAPPENED AGAIN YESTERDAY 12/07/20 AND THE DEALER STATED THAT THE RECALL REPAIRS WERE SHOWN TO BE COMPLETED AND THEY WOULD NOT COMPLETE THE REPAIRS AT NO COST. THE PERMANENT REPAIR SOLUTION CAME OUT IN 10/2019 BY THE MANUFACTURER AND THE CONTACT'S CASE WAS CLOSED OUT. THE MANUFACTURER STATED THAT THE RECALL WAS COMPLETED AND WOULD NOT ASSIST IN THE PERMANENT REPAIR FOR THE VEHICLE. THE VEHICLE WAS UNREPAIRED AS A RESULT. THE FAILURE MILEAGE WAS 40,412.

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2016 FORD TRANSIT 350HD 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, DUAL REAR WHEELS. TOOK POSSESSION OF VAN ON 05-25-17 WITH 350 MILES. HAD A VIBRATION IN THE STEERING WHEEL WHICH STARTED AROUND 40 MPH AND GOT MORE INTENSE THE FASTER YOU DROVE. TOOK IT TO HAVE THE FRONT WHEEL BALANCE CHECKED AND EACH WHEEL HAS +2 OZ (06-08-17 1025 MILES) THE WHEEL BALANCE FIXED THE STEERING WHEEL VIBRATION PROBLEM. THEN I NOTICED UNSAFE HANDLING CHARACTERISTICS, UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY THE SMALLEST AMOUNT OF WIND, PASSING LARGER VEHICLES AND ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE AND FIXING THE WHEEL BALANCE ISSUE.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHEN THE VEHICLE WAS TAKEN TO THE SUNLAND FORD DEALER FOR INSPECTION, THE DEALER NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER (SHATTUCK'S AUTOMOTIVE) WHERE THE DRIVE LINE COUPLER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT EMAILED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 92,410.

AFTER ARRIVING HOME IN OUR 2016 FORD TRANSIT VAN, WE PARKED IN OUR DRIVEWAY AND PLACED THE TRANSMISSION INTO THE PARK POSITION AND SET THE EMERGENCY BRAKE. OUR FAMILY OPENED THE DOORS AND PROCEEDED TO EXIT THE VEHICLE. OUR FOUR YEAR OLD SON, HOWEVER, HAD UNBUCKLED AND TWISTED AROUND IN HIS SEAT SUCH THAT HE BECAME TRAPPED IN HIS SEAT BELT. THE MORE HE STRUGGLED TO GET FREE THE MORE IT RATCHETED TIGHT... TO THE POINT THAT HE COULDN'T BREATH. DESPITE US TRYING EVERYTHING TO FREE HIM, THE SEAT BELT WOULD NOT RELEASE HIM. FEARING THAT HE WAS IN REAL MEDICAL DANGER, I CUT HIM FREE THEREBY RENDERING THAT SEAT BELT UNUSABLE. I AM CONCERNED THAT THE SEAT BELTS ARE DEFECTIVE IN THAT THEY FAILED TO RELEASE PROPERLY WHEN THE VAN WAS PLACED IN PARK AND THE DOORS WERE OPENED.

TL* THE CONTACT OWNED A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A BANGING SOUND AND THE VEHICLE PULLED TO THE RIGHT. THE CONTACT HAD TO FORCE THE VEHICLE TO THE LEFT TO AVOID STRIKING TWO PARKED VEHICLES. THE VEHICLE TRAVELED APPROXIMATELY 60 YARDS AND CAME TO A STOP. IN ADDITION, THE BRAKES FAILED TO OPERATE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE PASSENGER SIDE WHEEL COLLAPSED AND WAS UNDER THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 353.

FLEX COUPLING BETWEEN TRANSMISSION AND DRIVE SHAFT ROUTINELY FAILS BETWEEN 30,000 - 35,000 MILES. THIS CAN CREATE A DANGEROUS SITUATION WHERE THE DRIVE SHAFT COULD BE FORCED INTO THE PASSENGER COMPARTMENT WHEN IT COMES INTO CONTACT WITH THE ROAD. ADDITIONALLY, THE FAILURE OF THE FLEX COUPLING COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. THERE ARE NUMEROUS REPORTS OF THESE FAILURES ON FORD VEHICLE FORUMS AS WELL AS THE FAILURE THAT I HAVE PERSONALLY EXPERIENCED. AFTER READING OF THE NUMEROUS FAILURES, I INSPECTED THE FLEX COUPLING ON MY VEHICLE AT 30,000 MILES AND FOUND THAT THE FLEX COUPLING HAD VISIBLE CRACKS. A FAILURE OF A DRIVE LINE COMPONENT, WHICH COULD CAUSE GREAT BODILY HARM, AT 30,000 MILES, IS UNACCEPTABLE IN A MODERN VEHICLE.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 30 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM (BROKEN DOWN IN THE MOTORCADE FOR POTUS VISIT!). AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS IN BEIJING CALLED [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN THE "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE THE VEHICLE WAS AT THE A LOCAL DEALER LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392 FOR INSPECTION, IT WAS NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED. THE DEALER REPLACED THE DRIVE LINE COUPLER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,641.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 2 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN.

FORD TRANSIT IS DESIGNED TO ALLOW THE IGNITION KEY TO BE TURNED OFF WHILE IT'S IN ANY GEAR INCLUDING WHILE IT'S IN DRIVE ON THE HIGHWAY. TURNING THIS KEY WHILE ON THE HIGHWAY WILL CAUSE THE POWER STEERING TO GO OUT CAUSING A DANGEROUS SITUATION FOR THE DRIVER. MY VAN HAS TURNED ITSELF OFF WHILE I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR FOUR TIMES BECAUSE MY KNEE TOUCHED THE KEY. TO MAKE MATTERS WORSE, THE STEERING COLUMN IS ADJUSTABLE BUT IT ADJUST ITSELF WITHOUT ACTIVATING THE LEEVER CAUSING THE STEERING COLUMN WITH THE IGNITION KEY TO CONSTANTLY COME CLOSER TO MY KNEES. TWO FORD DEALERSHIP SAID THAT IT'S WORKING AS DESIGNED. THE DESIGN NEEDS TO BE CHANGED BECAUSE IT'S UNSAFE. *TT *DT CONSUMER STATED DESIGN FLAW WITH NOT HAVING AN INTERLOCK INSTALLED. UPDATED 11/7/18*JB*BF VIN NUMBER INVALID UPDATED 11/20/18*JB UPDATED 11/20/18 *DT *JB *DT *DT*JB *DT VIN INVALID *JB

DASH WARNING LIGHTS CAME ON, VAN STALLED ON HIGHWAY, NO FORWARD MOTION. VAN RESTARTED BUT WAS IN "LIMP MODE". THROTTLE BODY ISSUE.

DASH WARNING LIGHTS CAME ON VEHICLE STALLED WHILE DRIVING ON CITY STREET, VEHICLE RESTARTED BUT WAS IN "LIMP MODE". THROTTLE BODY FAILURE.

THE VEHICLE WILL STOP ACCEPTING ACCELERATOR COMMANDS RANDOMLY. IT WILL REFUSE TO ACCELERATE WHEN THE ACCELERATOR IS DEPRESSED. THERE HAVE BEEN 4 OF THESE VEHICLES IN OUR FLEET DO THIS. FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TO ACCOMMODATE THE DRIVERS EVEN GOING SO FAR AS TO STATE IT COULD BE WEEKS BEFORE EVEN DIAGNOSING THE PROBLEM. THIS IS TO COVER THE FACT HAT THEY HAVE THE THROTTLE BODIES NEEDED TO REPAIR THIS COMPLAINT ON BACKORDER. IF ON A FREEWAY THIS IS A DANGEROUS FAILURE THAT WOULD COMPROMISE THE SAFETY OF ALL ON BOARD. THE VEHICLE WAS IN MOTION AT THE TIME OF THE FAILURE ON A CITY STREET.

THE VEHICLE'S SIDE AIRBAGS DEPLOYED WHILE PARKED. THE VEHICLE WAS PARKED AT A STAGING AREA NEAR A DEMOLITION RANGE. THE AIRBAGS DEPLOYED DUE TO THE SOUND WAVES FROM THE BLASTS.

WHEN DRIVING DOWN THE FREEWAY THE DASH DINGED AND SAID ENGINE FAULT SERVICE NOW. THE VEHICLE LOST ACCELERATION AND HAD TO COAST TO THE SHOULDER WHILE VEHICLES WERE GOING AROUND HIM. FORD SAYS THIS IS A SAFETY FEATURE WHEN A PART GOES BAD SO THE ENGINE DOESN'T GET DAMAGED. THE THROTTLE BODY HAD TO BE REPLACED. IT IS VERY DANGEROUS FOR THE VEHICLE TO LOSE ALL ACCELERATION WHEN DRIVING ON THE FREEWAY WITH NO WARNING. THIS SHOULD NOT HAPPEN.

OUR PASSENGER SLIDING DOOR DOES NOT SECURELY LATCH/CLOSE. FORD REFUSES TO REPAIR IT. THIS DEFECT WAS REPORTED TO THEM SHORTLY AFTER OUR PURCHASE. WE NOW DRIVE WITH A NON-SECURE PASSENGER DOOR.

THERE ARE 2 RECALLS16S06 AND 16S13 BACK FROM MAY 2016 AND THE FORD GARAGE CANT GET PARTS AFTER A YEAR. ONE OF THE RECALLS IS A SEAT BELT ISSUE AND WE NEED THEM FIXED BEFORE SOMEONE GETS HERT.

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 15 MPH, A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. WHENEVER THE VEHICLE WAS DRIVEN, THE BURNING ODOR WAS PRESENT AND THE CONTACT'S BREATHING BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR APPROXIMATELY ONE WEEK. THE DEALER DIAGNOSED THAT THE EXHAUST PIPE WAS DESIGNED NOT TO EXTEND ALL THE WAY TO THE REAR BUMPER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED FOR THE LAST TEN DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 16.

THE REAR LEFT BRAKE PAD IN THE OUTSIDE(WHEEL SIDE) REDUCE RUNNING CLEARANCE DO TO MISALIGNMENT OF THE CALIPER HOUSING, PRODUCING UNSAFE EXCESSIVE HEAT, POOR MPG'S, METAL TO METAL NOICE AND EXPENSIVE MANTAINING COSTS FORD KNOW THE PROBLEM AND EMIT TSB 15-0190, BUT DOESN'T CORRECT THEIR DEFECT FREE COST ON VEHICLES OVER 36,000 MILES AND DOESN'T COMUNICATE TO THE VEHICLES OWNERS THAT THEY ARE AT RISK.

UNSAFE HANDLING CHARACTERISTICS 2016 FORD TRANSIT T350 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, SINGLE REAR WHEEL. UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY HIGH WINDS, PASSING TRUCKS OR UNEVEN ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM AND THAT IT WAS PERFORMING AS DESIGNED. FORD ENGINEERS HAVE NO FIX AVAILABLE AT THIS TIME. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE (IT DID NOT DEVELOP OR WORSEN WITH TIME BUT RATHER SEEMS TO BE A DESIGN FLAW).

SEAT BELT LATCH FAILURE. THE PLASTIC COVER ON THE SEAT BELT LATCH RECEIVER DETACHES FROM THE ASSEMBLY DURING NORMAL USE. THIS RENDERS THE SEAT BELT UNABLE TO LATCH COMPLETELY, AND RENDERS THE SEAT BELT INOPERABLE. THE PASSENGER MAY NOT BE AWARE THAT THE LATCH IS NOT SECURED. THIS WAS NOTED ON TWO SEPARATE BELTS IN THE REAR SEATS OF A RENTED 12-PASSENGER TRANSIT. BASED ON MY INTERVIEW WITH THE PASSENGER, IT MOST LIKELY OCCURRED BY SITTING ON THE LOWER RECEIVER WHILE HAVING A MOBILE PHONE IN THEIR BACK PANTS POCKET. ON ONE OCCASION, THE PASSENGER STATED SHE HEARD A "CRACK" OR "POP." IT SHOULD BE NOTED THAT BOTH OCCUPANTS WERE LESS THAN 150 LBS. THE PLASTIC COVERS DID NOT COMPLETELY FAIL, BUT WERE SHIFTED TOWARDS THE ANCHOR OF THE LOWER ASSEMBLY. THIS DID CREATE A SITUATION WHERE THE PASSENGER WAS UNPROTECTED.

The rear back up camera is very hit and miss….. works sometimes and not other times. Shows blue screen color,black screen color when it does not work.