NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 1996 Ford Windstar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
THE K FRAME RUSTED OUT WHERE THE CONTROL ARMS MOUNT TO THE FRAME AND THE FRONT DRIVER'S SIDE COIL SPRING BROKE WHILE DRIVING AT 65 MILES PER HOUR ON THE INTERSTATE
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
ABS LIGHT ON DASHBOARD COMES ON INTERMITTENTLY, AFTER 5 MINUTES OF OPERATION LIGHT WILL COME ON, THEN STAY ON, BUT AFTER SHUT OFF VEHICLE AND START AGAIN LIGHT IS FFF AND COMES BACK ON AFTER FEW MINUTES OF TRAVEL. *TR
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN. *TR
DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLESS FORD ENGINES ARE ONLY GOOD FOR 60,000 MILES, WITH ALL THE STALLING AND LOW ENGINE IDLE THAT KEEPS OIL PRESSURE IN THE ENGINE LUBRICATING THE CRANK SHAFT.!! SO WHEN ENGINE STALLED AT VERY LOW IDLE THERE WAS NO OIL GETTING THROUGH THE ENGINE. THIS ENGINE NOW HAS LOWER END KNOCK, WHICH I VERIFIED BY PULLING VAN ONTO FLOOR RAMPS, TEST DROVE AND CONFIRMED THE PROBLEM, IS CRITICAL. EACH TIME I SLOWED DOWN TO TURN ENGINE STALLED EVERY TIME, LOST POWER STEERING AND BRAKES. I COULD HAVE BEEN KILLED BECAUSE FORD IS IGNORING THIS PROBLEM.. AND THIS ALSO ANSWERS WHY OTHER COMPLAINTS WERE ABOUT ENGINE FAILURES AND VERY EXPENSIVE REPAIRS. THIS LETTER WILL BE PUT ON ALL SOCIAL NETWORKS, TO WARN OTHERS THIS COULD HAPPEN TO THEM BE AWARE. THEY SAID THE ECU/PCM COMPUTER WAS UPDATED. COULD NOT FIND UPDATE ON INVOICES, OR IN HISTORY I CAN ACCESS. *TR
FORD RECALL LETTER DATED DECEMBER 2011 RECALL NUMBER 09 S 09 SPEED CONTROL SYSTEM MODIFICATION. I RECENTLY TOOK MY FORD WINDSTAR ON JANURARY 3, 2013 FOR A RECALL. ABOUT A MONTH LATER I DROVE OVER RAILROAD TRACKS AND NOW THE VEHICLE IS SLOW AND WON'T PICK UP SPEED IT MAKES A PUT PUT SOUND AND HAS ALMOST NO POWER. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY WANT $90.00 JUST TO LOOK AT IT EVEN THOUGH IT WAS JUST IN THE SHOP FOR THE RECALL. I CALLED FORD CUSTOMER COMPLAINT AND ALL THEY SAY IS THEY ARE NOT RESPONSIBLE FOR THE FORD DEALER ACTIONS OR INACTIONS. THE LETTER FROM FORD WAS THE MAIN REASON I TOOK THE VAN IN BECAUSE IT SAYS THERE IS A FIRE HAZARD BUT NOW THE VAN IS A PIECE OF JUNK. FORD REFUSES TO RECHECK THE VEHICLE AND LOCATE THE REAL CAUSE OF THE PROBLEM THE VEHICLE IS THE ONLY WAY FOR ME TO GET AROUND. THANKS FORD FOR YOUR ATTENTION AND LACK OF CONCERN. SIGNED DISSATIFIED VICTIM OF A SCAM. *TR
NOTICED FUEL LEAK WHEN RETURNED AFTER PARKING AT SLANTED PARKING SPACE. INSPECTION BY LICENSED MECHANIC IN COLUMBUS, OHIO CONFIRMED FUEL TANK LEAK. REMOVED TANK FOR FURTHER INVESTIGATION AND FOUND CRACK. REPAIRED BY SAME MECHANIC. TOTAL COST CLOSE TO $300.00. NOW NO GASOLINE LEAK. *TR
MY VAN WAS IN GREAT SHAPE AND GREAT CONDITION. I WAS DRIVING TO WORK ON MAY 6TH 2012 ABOUT 45-50 MPH ENTERED THE I-215 COLLECTOR, STARTED TO SMELL A BURNED RUBBER SMELL, I LOOKED AT THE TEMP GAUGE AND IT WAS NORMAL, THE VAN STARTED TO SPUTTER LIKE RUNNING OUT OF GAS, THE VAN WAS NOT OUT OF GAS ALMOST FULL, THE SERVICE ENGINE LIGHT STARTED TO FLASH ON AND OFF, I PULLED OVER TO THE SHOULDER AND CAME TO A COMPLETE STOP, LOOKED AT THE TEMP GAUGE AGAIN AND IT STILL WAS NORMAL, THE BURNED RUBBER SMELL GOT WORSE AND I NOTICED THEN A BLACK SMOKE COMING FROM UNDER THE HOOD. I GOT OUT OF THE VAN AND STOOD AT THE FRONT OF THE VAN TO CALL AAA AND THE ENGINE BURST INTO FLAMES UNDER THE HOOD. THERE WAS NOT INDICATOR WHAT SO EVER THAT THE VEHICLE WAS OVERHEATING. THIS ALL OCCURRED IN ABOUT 5-10 MINUTES. THE POLICE CAME AND COULD NOT PUT THE FIRE OUT WITH EXTINGUISHER. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. IT BURNED UP MY ENTIRE VEHICLE WITH ALL THE CONTENTS INSIDE. THE FIREMAN STATED THAT EVEN THE FRONT TIRES WERE BURNED UP AND MELTED. I DID GET PICTURES OF WHAT HAPPENED. I ONLY HAD LIABILITY INSURANCE SO I THOUGHT I WAS JUST OUT OF LUCK. A SECURITY SPECIALIST FROM WORK SAID THAT IT SOUNDED LIKE THE FIRE COULD HAVE STARTED DUE TO A FACTORY SAFETY DEFECT AND TOLD ME TO DO SOME RESEARCH. I DID FIND THAT THERE WAS A RECALL ON THE SPEED SWITCH OR CONTROL ON 1996 FORD WINDSTARS. I ALWAYS USE MY CRUISE CONTROL. I HAVE FILED A CLAIM WITH MY INSURANCE BASED ON A BURN UNDER THE ASSUMPTION THAT THE FIRE OCCURRED DUE TO THE SPEED CONTROL RECALL. PLEASE LET ME KNOW WHAT I CAN DO. I NEVER RECEIVED ANY NOTIFICATION OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO BE FIXED BEFORE THIS HAPPENED. *TR
HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE. *TR
THE VEHICLE HAD A FUEL LEAK AT THE FUEL TANK. I REMOVED THE TANK TO SEE THAT THE TANK LOOKED LIKE IT WAS PINCHED AND DEVELOPED A CRACK. THE FUEL TANK IS PLASTIC SO I FOUND THIS TO BE ODD. I HAD TO PUT EPOXY ON THE TANK TO PATCH THE CRACK SO I COULD GET IT HOME AS I WAS OUT OF TOWN WHEN THIS HAPPENED. WHEN I GOT HOME I STARTED LOOKING ONLINE FOR A TANK AND FOUND THAT FORD HAD A RECALL ON THIS MATTER. I CALLED LAFAYETTE FORD AND EXPLAINED THE RECALL AND GAVE MY VIN #. I WAS TOLD THAT MY VEHICLE DOES NOT FALL UNDER THE RECALL THAT I WILL HAVE TO REPAIR IT MYSELF. IF I HAVE THE SAME VEHICLE OF THE RECALL AND THE SAME PROBLEM OF THE RECALL WHY DOES FORD NOT HONOR IT. THE RECALL STATES THE CRACK AT THE FRONT STRAP AREA AND THAT FORD WILL REPLACE THE TANK AND THE STRAP WITH A LONGER ONE AND A BUSHING. MY TANK HAS THE CRACK AT THE FRONT STRAP AND THE TANK WAS PINCHED BECAUSE THE STRAP IS TOO SHORT. *TR
I BROUGHT KIDS TO SCHOOL AND I WAS PULLING OUT. I HEARD A NOISE AND MY TIRE WENT FLAT. I HAD TO HAVE IT TOWED HOME. MY HUSBAND CHECKED IT OUT AND FOUND THE DRIVERS SIDE FRONT COIL SPRING BROKE AND STABBED THE TIRE. I SAW THERE WAS A RECALL SO HOPEFULLY IT IS STILL COVERED BECAUSE I DON'T HAVE 100.00 TO FIX SOMETHING THAT'S ALREADY BEEN RECALLED. *LN
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS! *TR
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR GL (NA). THE CONTACT STATED THAT WHILE WAITING A STOP SIGN, THE VEHICLE SUDDENLY DIED AND THE ENGINE ENGULFED INTO FLAMES. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENTS WERE CALLED BUT NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
MY ABS LIGHT STAYS ITS BEEN ON FOR 6 MONTHS NOW, MY CRUISE CONTROL WONT WORK, AND MY SPEEDOMETER GOES CRAZY, NO LIGHTS IN MY DASH AND GOT TOLD THERE WAS A RECALL ON SEVERAL OF THESE ITEMS AND I WANT TO KNOW HOW TO GET PAST RECALLS ON MY VAN I'VE HAVE SEEN ALL KINDS OF RECALLS AND NEVER SENT NOTHING. *TR
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED AN EXCESSIVE AMOUNT OF GASOLINE ON THE GROUND. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE INDEPENDENT MECHANIC LOCATED THE FAILURE AS A FRACTURE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 212,902.
1996 FORD WINDSTAR FUEL TANK HAS A CRACK IN IT AND IS LEAKING FUEL I SEE THE RECALL ONLY EFFACED 1995 WINDSTARS BUT APPARENTLY THE PROBLEM WAS NOT FIXED ON THE 1996 WINDSTARS BECAUSE MINE HAS A 3 INCH CRACK IN IT. I DO NOT KNOW IF SOME OF THE 1996 WINDSTARS WERE IN THIS RECALL. *TR
CHECK ENGINE STAYS ON AFTER TUNEUP ... DOES NOT LOSE SPEED ... RUNS ROUGH AFTER ACCELERATING AND DOESN'T NOT OVERHEAT ....WHAT IS THE PROBLEM. *TR
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEHICLE AND STARTING IT AGAIN.FORD DEALER GAVE US A 3000. ESTIMATE TO REPLACE TRANSMISSION AND TOLD US WE WOULD CONTINUE TO REPLACE TRANS APROX EVERY 70,000 MILES THIS IS A CHUMP WAY TO BUILD CARS AND THEY HAVE MANAGED TO GET MORE MONEY OUT OF REPAIRS THAN SALES I WILL NEVER OWN ANOTHER FORD AGAIN SAFE OR NOT. FORD SHOULD BE FORCED TO RECLAIM ALL THESE DANGEROUS VEHICLES AND REPLACE ALL MONEY SPENT ON REPAIRS AND PURCHASE OF THE VEHICLES DUE TO ENDANGERING AND THERE IS NO WAY THEY DIDN'T KNOW ABOUT THESE PROBLEMS. *TR
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE REVERSING OUT OF A DRIVEWAY AT LOW SPEEDS, THE CONTACT HEARD AN UNUSUALLY LOUD NOISE. WHEN FURTHER INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE BRAKE LINES WAS BEING PINCHED BY THE SPRINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND THAT REPAIRS WOULD BE AT HIS EXPENSE. THE CONTACT STATED THE VEHICLE WAS NOT DRIVABLE. THE FAILURE AND CURRENT MILEAGES WERE 164,954.
I WENT TO GO TO THE STORE MAY 26TH, 2010 6:30 - 7:00 PM, I GOT IN MY VEHICLE WITH MY TWO YEAR OLD DAUGHTER AND I PROCEEDED TO GO DOWN MY DRIVEWAY WHICH ITS A LONG DRIVEWAY AND I STARTED TO SMELL A FAINT SMELL OF PLASTIC BURNING AND I GOT TO THE ROAD AND I STARTED TO GO AND I DECIDED I SHOULD MAYBE PULL OVER TO SEE IF I COULD SEE ANYTHING ON THE OUTSIDE OF VEHICLE CAUSING SMELL THEN WHEN GOT BACK IN CAR SAW THE STEAM COMING FROM HOOD AND I DECIDED TO TURN AROUND AND HAVE MY BOYFRIEND TAKE A LOOK BEFORE I LEFT. WHEN GOT TO HOUSE SAW LITTLE STEAM BUT NOTHING BIG, TURNED OFF VAN AND GOT MY DAUGHTER FROM CAR SEAT AND WALKED INSIDE HOME NOT BUT 5 MINUTES LATER MY OTHER DAUGHTER RAN SCREAMING OUT HER ROOM, MOM THE VANS ON FIRE. WHEN OPENED THE DOOR THE FLAMES WERE SHOOTING OUT OF THE HOOD AND TRIED TO OPEN HOOD, WHILE OTHER HALF GOING FOR FIRE EXTINGUISHERS BUT MOTOR WAS ENGULFED IN FLAMES AND WITHIN 5 MINUTES GOT FIRE OUT WITH 2 FIRE EXTINGUISHERS. NOTHING INDICATED BEFORE FIRE OTHER THEN THE FAINT SMELL THAT I SMELLED WHILE GOING DOWN DRIVEWAY. THE FIRE CAME FROM THE WIRING AND IT IS DEFINITELY A SAFETY ISSUE CAUSE IF ME AND MY DAUGHTER HAD THIS HAPPEN TO US WHILE ON THE ROAD IT COULD OF SERIOUSLY INJURED OR KILLED US. I HAVEN'T DONE ANYTHING TO FIX THE VAN YET CAUSE I ONLY HAD LIABILITY INSURANCE ON THE VAN AND THE FIRE WASN'T COVERED. I ALSO DO NOT FINANCIALLY HAVE THE MEANS TO FIX THE VAN MYSELF SO I AM WITHOUT TRANSPORTATION RIGHT NOW! MY BOYFRIEND DID FEEL AFTER LOOKING AT VAN THE FIRE STARTED WITH THE WIRING OVER THE TOP OF THE CENTER OF THE MOTOR. *TR
THE BRAKE & ABS LIGHTS WERE COMING ON INTERMITTENTLY THEN THE BRAKES STARTED SQUEAKING AND EVENTUALLY STARTED AT LEAST SCRUBBING ON THE RIGHT SIDE. ALSO, WHEN YOU PUSH THE BRAKE PEDAL DOWN, IT FELT SOFT. THIS STARTED HAPPENING AGAIN AT THE BEGINNING OF OCTOBER OF THIS YEAR AND THE RIGHT FRONT BRAKES ARE SCRUBBING. AND, THE BRAKE PEDAL FEELS SOFT, AGAIN. MY HUSBAND REPLACED THE BRAKES ON 12/28/09 AND WE HAD TO HAVE THE RIGHT FRONT AXLE AND SPINDLE REPLACED ON 01/13/10. WE HAD THE RECALL NO. 09S09 WORK PERFORMED AT RICHARD HANEY FORD IN CARROLLTON, GEORGIA ON 12/17/09. NEW FRONT BRAKES WERE ALSO PUT ON BY MECHANICS ON 12/12/08 & 09/17/07.
1996 FORD WINDSTAR FWD AUTO PB PS PW AC, V-6. VEHICLE AUTO ACCELERATED WHEN PUT INTO REVERSE. BRAKE LOSS DUE TO LACK OF VACUUM. VEHICLE SPUN IN A CIRCLE SUDDENLY AND HIT ANOTHER PARKED VEHICLE WHEN BACKING OUT OF A PARKED POSITION. *TR
THE ABS WARNING LIGHT COMES ON WHEN DRIVING. I CAN STOP AND SHUT THE VAN OFF AND IT WILL BE ALL RIGHT. 1996 FORD WINDSTAR 82,400 MILES. *TR
MY 1996 FORD WINDSTAR CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING AND BURNED UP WITHIN 10 MINUTES. I DID NOT KNOW ABOUT THE FIRE DANGER RECALL UNTIL I HEARD ABOUT IT ON THE NEW A FEW DAYS AFTER THE EVENT. THE ONLY ACCESSORY THAT WAS ON WAS THE AIRCONDITIONING WHICH WAS WORKING PROPERLY. I NOTICED A SMELL FOLLOWED BY SMOKE FROM UNDER THE HOOD. I PULLED OVER TO INVESTIGATE AND THE SMOKE INTENSIFIED FOLLOWED BY FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED (5 MINUTES) FLAMES WERE POURING OUT FROM UNDER THE HOOD AND THICK BLACK SMOKE HAD FILLED THE PASSENGER COMPARTMENT. THE FIRE HAD COMPLETELY DESTROYED THE ENGINE AND HAD BEGUN TO BURN INTO THE PASSENGER COMPARTMENT. THE DASHBOARD HAS MELTED ALONG WITH PARTS OF THE ROOF AS FAR BACK AS THE MIDDLE SEATS. UP TO THE EVENT THE CAR HAD BEEN RUNNING NORMALLY WITH NO PROBLEMS. I HAD NEVER BEEN CONTACTED BY FORD ABOUT THE RECALL AND ONLY FOUND OUT ABOUT IT ON THE NEWS A FEW DAYS AFTER THE EVENT. NEEDLESS TO SAY, THE CAR WAS CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. *TR
I HAVE A 1996 FORD WINDSTAR VAN THAT CAUGHT FIRE WHILE I WAS DRIVING. THE CRUISE CONTROL WAS ON. THE VEHICLE LOST POWER, THEN A BOOM AND THERE WERE FLAMES AROUND THE FIREWALL. THE MASTER CYLINDER, WIRING HARNESS, HOSES ETC. WERE DESTROYED. THE FIRE WAS LOCATED MORE ON THE DRIVER'S SIDE OF THE VEHICLE. THIS VEHICLE HAS BEEN MORE THAN PROPERLY MAINTAINED, AND MY MECHANIC CAN ATTEST TO THIS. THIS VEHICLE HAS NOT YET BEEN REPAIRED. I WAS NOT INJURED. THIS OCCURRED PRIOR TO THE CURRENT RECALL. *TR
THERE WAS NO CRASH. THERE WAS NO WARNING WHAT SO EVER. I WAS DRIVING A CLIENT HOME FROM A PICNIC AND PULLED INTO A PARKING LOT TO PARK AND SMOKE STARTED ROLLING OUT OF THE ENGINE COMPARTMENT. I GOT MY PASSENGER WHO WAS IN A WHEELCHAIR TO SAFETY AND OPENED THE HOOD TO FIND FLAMES COMING FROM THE TOP OF THE TRANSAXLES. I PUT OUT THE FIRE. THE "TRANSAXLES RANGE SENSOR" AND PLUG JUST FORWARD OF THE RANGE SENSOR WERE THE CAUSE OF THE FIRE. THE WIRING HARNESS ABOVE COMING OUT OF THE BLACK BOX(FUSE BOX) WAS ALSO BURNT. THIS PROBLEM HAS NOT BEEN REPAIRED. *TR
THE CRUISE CONTROL DEACTIVATOR SENSOR ON THE MASTER BRAKE CYLINDER SHORTED OUT DUE TO BRAKE FLUID IN IT. THIS CAUSED THE WIRES TO IT TO BURN OFF THE INSULATION AND A LARGE AMOUNT OF SMOKE TO ENTER THE VEHICLE. ALL REPLACEMENT PARTS ARE OEM LEADING ME TO BELIEVE IT IS AN ON GOING PROBLEM. *TR
THE 1996 WINDSTAR HAD BEEN PARKED IN THE GARAGE (ATTACHED TO THE HOME) WITH THE IGNITION OFF FOR SEVERAL HOURS WHEN FAMES WERE SEEN COMING FROM THE LEFT REAR QUADRENT OF THE ENGINE COMPARTMENT. IT WAS OBVIOUS THE FIRE COULD NOT BE EXTINGUISHED. THE FAMILY LEFT THE HOME, WHICH WAS SOON COMPLETELY DESTROYED.
WHILE THE VAN WAS PARK, I NOTICE A STRONG SMELL OF GASOLINE. I TOOK IT IN TO MY AUTO REPAIR SHOP TO BE FIXED. THE SHOP FOUND A CRACK IN FUEL TANK THAT WAS NOT THE RESULTS OF IMPACT DAMAGE. *TR
BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LOCATED UNDER THE MASTER CYLINDER LEAKS, CAUSING A SHORT WHICH ACTIVATES THE ABS LIGHT ON THE DASH. THIS SHORT CREATES A SEVERE FIRE RISK. THIS SWITCH ALSO INTERACTS WITH AND CAN CAUSE PROBLEMS WITH THE CRUISE CONTROL, SPEEDOMETER AND ODOMETER. *TR
1996 FORD WINDSTAR. CONSUMER REQUESTS A REFUND FOR MONEY SPENT ON REPAIRS AS A RESULT OF THE PROBLEM DESCRIBED IN A RECALL *TGW THE CONSUMER STATED THE VEHICLE HAD A BRAKE FLUID LEAK WHICH DAMAGED THE ABS MODULE, CLOSKSPRING AND CAUSED THE CRUISE CONTROL NOT TO WORK. THE CONSUMER STATED IN MID-LATE DECEMBER SHE AND HER HUSBAND BEGAN TO EXPERIENCE PROBLEMS WITH BRAKING AND THE ABS LIGHT WOULD COME ON AND GO OFF AT RANDOM. BRAKING WAS SOMETIMES INTERRUPTED BY A SHUDDERING WHICH DELAYED THE ACTION OF THE BRAKE AFTER THE BRAKE PEDAL WAS DEPRESSED, AS IF THE ABS DID NOT WANT THE BRAKE TO ENGAGE. THIS HAPPENED DURING NORMAL BRAKING AS WELL AS A QUICK PRESS OF THE BRAKE PEDAL, BUT IN EITHER CASE THE BRAKING WAS PROLONGED. THE CONSUMER STATED THE DEALER REPAIRED THE PROBLEM WITH A KIT AND SHE WAS REASSURED THE BRAKE LEAK WAS FIXED AND THERE SHOULD BE NO MORE PROBLEMS AND THERE WAS NOTHING WRONG WITH THE ACTION OF THE BRAKES. SEVERAL DAYS LATER, THE CONSUMER AND HER HUSBAND EXPERIENCED THE SHUDDERING AGAIN WHILE DRIVING 65 MPH. THE CONSUMERS HUSBAND DECIDED TO PURCHASE AN ABS MODULE FROM AN ONLINE DEALER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO AGREED TO INSTALL THE PART. THE PROBLEM WITH THE ABS LIGHT AND SHUDDERING HAS BEEN RESOLVED. WHEN THE CONSUMER RECEIVED THE RECALL NOTICE, HE WENT TO THE DEALERSHIP WITH THE RECEIPTS FROM THE REPAIR, BUT WAS TOLD HIS VEHICLE WAS NOT ONE OF THE YEARS COVERED FOR A REFUND OF PREVIOUS REPAIRS. *JB
FIRST MY ENGINE SEEMED TO OVERHEAT A BIT THEN EVERY ONCE IN A WHILE IT WOULD SOUND LIKE THE ENGINE WAS GRINDING ON SOMETHING AND WOULDN'T STOP.. SOUNDED LIKE A BUNCH OF CHAINS IN MY HOOD. BUT THEN ON OCCASIONS THE STUPID THING WOULDN'T SHUT OFF WHEN IT WAS MAKING THE CHAIN SOUND, EVEN WITH MY KEY OUT. IT JUST HAPPENED AGAIN AND NOW THE THING SMELLS LIKE SOMETHING IS BURNING AND I HAVE NO POWER WHAT SO EVER IN MY VEHICLE. BEFORE WHEN IT FINALLY SHUT OFF IT SOUNDED LIKE IT WAS ABOUT TO SPARK. THEN IT WAS MAKING A CLICKING NOISE THAT WASN'T COOL. *TR
OWNER WENT TO START VEHICLE, AND IT STARTED SMOKING. EXAMINATION REVEALED SCDS (SPEED CONTROL DEACTIVATION SWITCH) OVERHEATED AND MELTED OFF, CAUSING SMALL FIRE IN LEFT REAR OF ENGINE COMPARTMENT. *TR
BRAKE MODULE TO CRUISE CONTROL HARNESS CAUGHT ON FIRE. SIMILAR MODELS HAVE THIS RECALLED BY FORD BUT NOT FOR THE YEAR FOR MY WINDSTAR. *TR
ON JUNE 7 I WAS OUTSIDE OF OUR HOME AND NOTICED I SMELLED GAS NEAR MY WIFE'S VAN. AFTER INSPECTING I SAW THE TANK WAS LEAKING FUEL. I TOOK THE TANK OFF AND NOTICED THERE WAS PRESSURE TO THE TANK FROM THE FRONT STRAP. THE PRESSURE CAUSED WHAT APPEARS TO BE A STRESS CRACK WHERE THE STRAP HOLDS THE TANK. IT APPEARS TO ME THE STRAP IS TOO SMALL FOR THE TANK. FORD REFUSES TO FIX THIS AND WOULD RATHER MY WIFE AND CHILDREN RIDE AROUND IN A GAS LEAKING DANGER MACHINE. THIS VEHICLE HAS LESS THAN 95000 MILES AND I FEEL THE SAME PROBLEM HAS OCCURRED HERE AS IN THE 1995 WINDSTAR. *TR
THE PARK PAWL SHAFT OCCASIONALLY DOES NOT ENGAGE WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE PARK POSITION OR OTHER POSITION. THEREFORE, THE VEHICLE EITHER DOES NOT STAY STILL OR DOES NOT MOVE WHEN PLACED IN GEAR. *TR
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. HE HEARD THE HORN BLOWING WHILE HE WAS INSIDE HIS HOME AND THE DASHBOARD WAS ON FIRE. THERE WERE NO INJURIES. THE POLICE WAS NOT NOTIFIED AND THERE ARE NO PHOTOS AVAILABLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 153000.
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. THE VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR AN HOUR. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FIRE ORIGINATED IN THE FRONT END OF THE VEHICLE AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
COMPLETE BRAKE LOSS WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT WARNING. LUCK HAD IT WE WERE PULLING INTO A PARKING SPOT WITH A CONCRETE STOP. THE METAL BRAKE LINE LOCATED ABOVE THE GAS TANK RUSTED COMPLETELY. WHILE THE REST OF THE BRAKE LINES LOOK FINE, IT'S THE AREA OF THE BRAKE LINE THAT PASSES OVER THE GAS TANK THAT IS RUSTED. BECAUSE OF THE LOCATION OF THE GAS TANK, THE LINE ARE HIDDEN FROM NORMAL VIEW OF AN INSPECTION UNLESS THE GAS TANK IS LOWERED. HAD THIS OCCURRED AT A BUSY INTERSECTION OR HIGHWAY AT HIGH SPEEDS THIS COULD HAVE BEEN CATASTROPHIC. THE BRAKE LINES WERE REPLACED. THE OLD PART IS AVAILABLE. I AM KEEPING THIS AS A REMINDER HOW CLOSE MY FAMILY CAME TO DEATH. *TR
1996 FORD EXPLORER, 4X4. DRIVING IN DESERT WENT OVER A BUMP A LITTLE FAST, WHICH SET OFF MY AIRBAGS. MY RIDER IS IN THE HOSPITAL FOR BROKEN NOSE, CHEEK AND SOME KIND OF SMOKE INHALATION. MY WINDSHIELD IS BROKEN BECAUSE THE BAG HIT THE MIRROR WHICH THEN HIT THE WINDSHIELD. MY STEERING WHEEL IS DESTROYED, CRUISE CONTROL AND HORNS ARE OUT OF SERVICE. BEFORE I COULD DRIVE THE CAR AGAIN I HAD TO CUT THE AIRBAGS OUT. WHAT THE HELL IS THIS! NO DAMAGE TO THE CAR EXCEPT WHAT THE AIRBAGS DID. I WANT THIS ALL FIXED AT FORD'S EXPENSE. I HAVE HAD THIS CAR 10 YEARS WITH NO PROBLEMS EXCEPT; RECALLED TIRES, STEERING BARS AND BRAKES (ALL RECALL). *TR
ROUGH IDLING, "HICCUPPING" WHILE DRIVING, NO HEAT--WENT IN FOR A TUNE UP AND THERMOSTAT AND WAS TOLD ITS THE HEAD GASKET.*CN
I OWN A 1996 FORD WINDSTAR WITH A 3.8L V-6 ENGINE. THE VEHICLE CURRENTLY HAS ABOUT 72,000 MILES ON IT. IT IS NOW IN THE SHOP WITH A BLOWN HEAD GASKET THAT WILL REQUIRE A NEW LONG-BLOCK MOTOR AND POSSIBLY THE REPLACEMENT OF THE CATALYTIC CONVERTER BECAUSE ANTIFREEZE/OIL WAS PASSING THROUGH IT DUE TO THE GASKET FAILURE. I'M CURRENTLY LOOKING AT A $5,800 BILL TO REPAIR THE VEHICLE. MY QUERY TO FORD MOTOR COMPANY RESULTED IN A RESPONSE THAT THEY CAN'T DO ANYTHING FOR ME...THAT THERE ARE "NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS" ON MY VEHICLE. MY RESEARCH SHOWS THAT THERE ARE A TON OF COMPLAINTS OF BLOWN HEAD GASKETS IN THE 1996 FORD WINDSTAR, BUT FORD REFUSES TO DO ANYTHING ABOUT IT. FORD WAS HIT WITH CLASS ACTION SUITS REGARDING THE 1995 FORD WINDSTAR THAT HAS THE SAME PROBLEM AND EVENTUALLY AGREED TO EXTEND THE 1995 WINDSTAR WARRANTY PERIOD. HEAD GASKETS SHOULD LAST THE LIFE OF THE VEHICLE. IT SHOULD NOT FAIL AT 72,000 MILES. MY VEHICLE HAD ALL OF THE REQUIRED MAINTENANCE PERFORMED WHEN THEY WERE DUE. THIS IS NOT A CASE OF A NEGLECTED VEHICLE FROM A MAINTENANCE PERSPECTIVE. FORD NEEDS TO STEP UP AND TAKE CORRECTIVE ACTION. THE SERVICE REP HAS TOLD ME THAT IF THEY CAN'T GET A RE-BUILT IN THE NEXT COUPLE OF DAYS, IT WILL PROBABLY BE NEXT WEEK BEFORE THE REPAIRS WILL BE COMPLETED. NEXT WEEK IS CHRISTMAS. THIS WAS MY FIRST FORD PRODUCT THAT I PURCHASED. IT WILL BE THE LAST. ANY COMPANY THAT HAS THIS MUCH DISLOYALTY TO ITS CUSTOMERS CAN NOT EXPECT ANY LOYALTY IN RETURN. THEIR ACTIONS SPEAK VOLUMES TO THE LACK OF QUALITY CONTROL IN THEIR PRODUCT, CUSTOMER SERVICE AND, QUITE FRANKLY, ANY SENSE OF COMMON DECENCY. A PROPER HEAD GASKET WOULD HAVE COST THEM PROBABLY UNDER $10.00 WHEN THE ENGINE WAS BUILT. IT IS NOW COSTING ME $5,800 TO FIX THEIR INAPTITUDE AND INCOMPETENCE. *TR
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE CONTACT TURNED OFF THE VEHICLE AND THE SMOKE CEASED; HOWEVER, THE HOOD CAUGHT FIRE WHEN THE VEHICLE WAS STARTED AGAIN. THE CONTACT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
MY 1996 MERCURY VILLAGER DEVELOPED A FAILURE IN THE AIR FLOW SENSOR (PART $330) THAT RESULTED IN VEHICLE STALLS, INCLUDING STOPS ON THE HIGHWAY, THAT NEARLY RESULTED IN CRASHES. THE REQUIRED REPAIRS EXCEEDED $500. I KNOW FORD HAS A SIMILAR RECALL OUT NOW FOR THE 1997-2003 (/) MODELS). *TR
THE SPEED CONTROL PRESSURE SWITCH HAD CAUGHT FIRE DUE TO BEING LOCATED BELOW THE MASTER CYLINDER, NEEDING TO KNOW HOW TO GET REPLACED. *TR
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. APPROXIMATELY TWO WEEKS AGO, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD OF THE VEHICLE WHILE IT WAS PARKED. HE STATED THAT THE SPEED CONTROL SWITCH AND THE WIRING HARNESS WERE MELTED FROM THE INSIDE. THE SWITCH WAS HANGING FROM THE MASTER CYLINDER AND FELL TOWARDS THE FUSE BOX. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS PURCHASED FROM A PRIVATE PARTY. THE ENGINE SIZE, FAILURE MILEAGE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 200,000.
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. AFTER PICKING UP HIS VEHICLE FROM THE MECHANIC, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. HE PULLED OVER, OPENED THE HOOD, AND NOTICED FLAMES COMING FROM THE CRUISE CONTROL SWITCH THAT CONNECTS TO THE BOTTOM OF THE MASTER CYLINDER. HE NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE THERE WAS NO RECALL. THEY ADVISED HIM TO CALL NHTSA. THE CONTACT EXTINGUISHED THE FIRE WITH WATER, BUT THE VEHICLE CONTINUED TO SMOKE. THE VEHICLE HAS REMAINED PARKED AT HIS RESIDENCE SINCE AUGUST 6, 2007. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THE RIGHT CONTROL ARM OF THE REAR AXLE HAS SPLIT IN HALF. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHIFT. THE FAILURE HAS CAUSED THE REAR PASSENGER SIDE WHEEL TO SHIFT BACK THREE INCHES. THE MANUFACTURER ADVISED HIM TO CALL NHTSA. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
ABS LIGHT STAYS ON CONTINUOUSLY. WAS TOLD IT WAS DUE TO A PROBLEM ON THE RIGHT FRONT WHEEL, REPLACED PARTS ON RIGHT FRONT WHEEL, ABS LIGHT STILL STAYS ON. NO OTHER REASONS FOUND FOR LIGHT TO BE ON. NUMEROUS ATTEMPTS TO CORRECT HAVE NOT SUCCEEDED. *JB CHECK ENGINE LIGHT CONTINUES TO STAY ON. I HAVE PAID $89 3 TIMES TO HAVE 'DIAGNOSTICS' RUN WHICH SHOW NO REASON FOR THE LIGHT TO BE ON, YET IT CONTINUES TO STAY ON WHICH WILL NOT ALLOW MY CAR TO PASS STATE INSPECTION.
Data synced from NHTSA on May 4, 2026