1997 Geo Metro Complaint Log

THE CONSUMER SLOWED VEHICLE DOWN FROM 65 MPH AND HEARD A KNOCKING NOISE COMING FROM UNDER THE HOOD. THIS CAUSED THE VEHICLE TO STALL. THE CONSUMER HAD TAKEN THE VEHICLE TO THE MECHANIC, AND WAS INFORMED THAT NOISE WAS COMING FROM THE ENGINE. THE MECHANIC THEN LOOSENED O RINGS TO STOP THE NOISE AND STALLING, BUT THE NOISE AND THE STALLING CONTINUED. THE STALLING OCCURRED WHENEVER THE VEHICLE HAD TO SLOW DOWN OR STOP FOR ANY REASON. *AK *SC

CONSUMER WAS IN A COMMERCIAL PARKING LOT OWNER AND WHILE PARKING THE VEHICLE APPLIED BRAKES AND VEHICLE TOOK OFF. CONSUMER STEPPED ON THE BRAKES WITH BOTH FEET, AND VEHICLE CONTINUED TO SURGE FORWARD. CONSUMER EVENTUALLY GOT THE VEHICLE TO STOP. *AK

ONE OF THE WHEEL HUB CAPS CAME OFF AND THE TREAD OF TWO TIRES BEGAN PEELING OFF.*NM A TICKING SOUND WAS HEARD WHILE THE VEHICLE WAS BEING DRIVEN AND GETTING LOUDER EVERY DAY. THE TRANSMISSION FLUID APPEARED BROWN INSTEAD OF PINK. THE VEHICLE WAS LEAKING OIL. THE SPARK PLUGS WERE WORN OUT. THE DISTRIBUTOR CAP CRACKED, THE OIL SWITCH WAS BAD, AND THE PCV VALVE WAS BAD. THE ENGINE WAS REPLACED. THE ENGINE STALLED WHEN THE VEHICLE REACHEED THE 25 MPH MARK. NO CHECK ENGINE LIGHT COMES ON. THE VEHICLE WILL NOT RESTART. *TC

I HELPED MY MOTHER IN LAW PURCHASE A NEW 1997 GEO METRO FROM A DEALER IN 1997. I AM DISSATIFIED WITH THE QUALITY OF THE PAINT JOB. THE PAINT IS WEARING OFF THE TRUNK OF THE VEHICLE AND APPEARS TO ALSO BE HAPPENING ON THE HOOD. IN ADDITION THE CHROME PAINT HAS WORN OFF THE WHEEL COVERS LAST YEAR. WE HAVE MAINTAINED THIS CAR, WASHING , WAXING ETC AS WE HAVE ALL OUR OTHER VEHICLES SO I DON'T BELIEVE IMPROPER MAINTENACE IS THE CAUSE. IS THERE ANY FINANCIAL HELP AVAILABLE TO REMEDY THIS PROBLEM. *AK

CIGARETTE LIGHTER WHEN PRESSED IN WILL HURL OUTWARD INTO THE CAR WHEN IT IS HOT. IT HAPPENS CONSISTENTLY UNLESS YOU HOLD ONTO THE LIGHTER. THE CAR HAS HAD THIS DEFECT SINCE IT WAS BOUGHT USED AT A DEALERSHIP, IN 2/ 1999 THE INCIDENT DATE WAS CHOSEN AT RANDOM. *JB

THE VEHICLE WAS IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY, CONSUMER WAS INJURED.*JB

THE CONSUMER NOTICED A WHEEL HAD COME OFF THE RIGHT SIDE OF A TRACTOR TRAILER WHILE DRIVING ON THE HIGHWAY, THE WHEEL SUBSEQUENTLY HIT THE DRIVERS SIDE OF THE CONSUMERS VEHICLE. *JB

WHILE THE VEHICLE WAS PARKED, IT STARTED TO ROLL BACK WITH THE VEHICLE BEING TURNED OFF, AND THE EMERGENCY BRAKE UP. CONTACTED DEALER. *AK THE VEHICLE JUMPED A PARKING BLOCK AND HIT A FENCE, WHICH HIT THE WINDSHIELD, CRACKING IT. THE VEHICLE WENT UNDER THE FENCE AND THE FENCE SCRATCHED THE VEHICLE FROM THE FRONT TO THE BACK. IT DAMAGED THE FRONT BUMPER, FRONT LIGHTS, HOOD, FENDER, VENT SCREEN, LEFT WIPER ARM, RIGHT TO LEFT WIPERS, LIFT GATE, REAR LIGHTS, AND POSSIBLE SUSPENSION DAMAGE. THE TOTAL ESTIMATE IS 3026.15. *SCC

THE VEHICLE WAS PARKED, THE EMERGENCY BRAKE WAS ENGAGED, VEHICLE ROLLED, JUMPED A PARKING BLOCK, UPROOTED A FENCE, THE TOP OF THE FENCE HIT THE WINDHSIELD CAUSING IT TO CRACK, THE FENCE WENT UP OVER THE VEHICLE CAUSING DAMAGE FROM THE FRONT, TO THE BACK. I HAVE THE ESTIMATE FROM THE BODY SHOP THAT IT WAS TAKEN TO. I ALSO HAVE WITNESSES THAT SAW THAT THE PARKING BRAKE WAS ENGAGED.

VEHICLE WAS INVOLVED IN A COLLISION WITH A DEER, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME.*AK *JB

VEHICLE WAS GOING 70MPH AND BOTH FRONT AIRBAGS DEPLOYED WITHOUT ANY TYPE OF IMPACT. CONSUMER AND PASSENGER RECEIVED MINOR BURNS, BUT NO INJURIES FROM AIRBAGS. CONSUMER WILL ADD VIN TO FORM.

DRIVER'S SEATBELT WILL NOT RETRACT. HAS BEEN THIS WAY SINCE PURCHASE, TAKEN TO DEALER 3 TIMES FOR REPAIR. WAS TOLD THERE IS NO REMEDY.*AK

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND HEARD A SNAPPING NOISE. FRONT WHEEL BROKE, AND VEHICLE ROLLED THREE TIMES AND LANDED ON ROOF UPSIDE DOWN, AND AIRBAGS DIDN'T DEPLOY. THERE WERE NO INJURIES. *AK

DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CAR IS A TOTAL LOSS. WE WOULD LIKE TO KNOW IF THERE HAVE BEEN OTHER AIR BAG FAILURES ON THIS TYPE OF CAR. THANK YOU. *AK

BROUGHT CAR JULY 11, 2000-DEC. 20,2000-TRANSMISSION REPLACED-AUG. 23, 2002 THROUGH SEPT. 30, 2002-SERVICE ENGINE LIGHT STILL ON CRANK SENSOR SEAL O-RING REPLACED, BURNING OIL, HAS A SHAKE TO IT WHEN DRIVING AND SLOWING DOWN, AND ALL THIS HAPPENED IN THE LAST TWO YEARS. MR

AT 35-40MPH AND WITH NO WARNING, ENGINE STALLED, COULD HAVE CAUSED AN ACCIDENT. DEALER NOTIFIED. *AK CONSUMER FOUND THAT THE PROBLEM WAS WITH THE CONNECTOR AT THE FUEL INJECTOR, THE CONNECTORS CONTACT HAD SLIGHTLY OPENED, CONSUMER CLOSED SOME OF THE CONTACTS AND NOW THE ENGINE RUNS WELL. *SLC

AS CONSUMER WAS INSPECTING FIRESTONE (TUWSPS 15580R13) TIRES, CONSUMER NOTICED ONE OF THE TIRES HAD SPIKES OVER AN INCH LONG ALL AROUND THE INSIDE AND THE COLOR AROUND THE PERIMETER IS BROWN/RUST NOT BLACK. *JB

WHEN PLACING VEHICLE IN PARK SHIFT GEAR WILL NOT STAY IN PARK POSITION. THIS COULD CAUSE VEHICLE TO ROLL FREELY. ALSO, VEHICLE WILL NOT DISENGAGE OUT OF PARK POSITION. CONSUMER ALSO, RECALL 98V225001/MANUFACTURER'S RECALL 98052 DOES NOT INCLUDE THIS VEHICLE DUE TO VIN. *AK A DIAGNOSIS DETERMIND THAT THE SHIFTER CABLE WAS DAMAGED DUE TO GEAR SHIFT MALFUNCTIONS. *YH

CONTINUALLY WON'T START - DOESN'T GET GAS (IT IS NOT THE STARTER) TURNS OVER BUT NO GAS.*AK

TO AVOID AN ACCIDENT CONSUMER PRESSED ON THE BRAKES, AND DRIVER'S SIDE SEAT JERKED OUT OF POSITION, AND CAUSED CONSUMER TO FALL AGAINST STEERING WHEEL. CONSUMER SUSTAINED FRACTURED RIBS AND A CONCUSSION DUE TO HER HEAD HITTING AGAINST FRONT GLASS. VEHICLE WAS ONLY GOING 5 MPH, AND JUST ENTERING AN INTERSECTION FROM A RED STOP LIGHT WHEN INCIDENT OCCURRED. *AK

THE MASTER CYLINDER FAILURE CAUSED THE BRAKES TO FAIL. YH

FRONT DRIVER SEAT AIR BAG DID NOT DEPLOY. *JB

WHEN PULLING OUT OR TRAVELING AT LOW SPEEDS ENGINE WILL STALL. THIS DEFECT TYPICALLY OCCURS DURING WARM TO HOT WEATHER ON A FREQUENT BASIS. DEALERSHIP INFORMED CONSUMER THAT VEHICLE IS NOT BEING DRIVEN ENOUGH, AND THAT GAS COULD HAVE BEEN CONTAMINATED .*AK CONSUMER STATES THROTTLE AND DISTRIBUTION CAP WERE SPRAYED AND FUEL INJECTION CLEANER WAS USED FREQUENTLY, CONSUMER ALSO STATES A NEW AIR FILTER WAS PUT IN. *JB

OWNER'S MANUEL STATES IF FLASHING LIGHT COMES ON WHEN STARTING, VEHICLE HAS ABS BRAKES. ALSO, CONSUMER HAS CHECKED VEHICLE , AND THERE'S NO MAIN FUSE OR RELAY IN FUSE PANELS. *AK

VEHICLE STALLS WHEN STARTING FROM A COMPLETE STOP. VEHICLE SOMETIMES DOES NOT START. SOMETIMES GOES AWAY FOR A COUPLE OF DAYS, THEN COMES BACK. CONTACTED DEALER, AND DEALER TUNED UP VEHICLE TO FIX PROBLEM. BUT, PROBLEM STILL OCCURS. *AK THE MANUFACTURER HAD AGREED TO REPLACE THE FUEL INJECTION HARNESS FREE OF CHARGE. *YH

WHILE PULLING OUT FROM A TRAFFIC LIGHT AT 5MPH BRAKES SUDDENLY LOCKED UP WITHOUT BEING APPLIED. SMOKE WAS NOTICED COMING FROM THE BRAKE ROTORS. BRAKE SYSTEM CAUGHT ON FIRE. FIRE WAS PUT OUT BY ITSELF. THE DEALER HAS BEEN CONTACTED. *AK

BUMPER IS PEALING. TOOK TO THE DEALER AND THEY SAID THAT IT HAD NOT BEEN REPAINTED, DEALER SAID IF CONSUMER HAD BOUGHT THE CAR FROM RICK HENDRICKS CHEVROLET SHE WOULDN'T WOULD HAVE TO PAY FOR BUMPER REPAIRS. BUT, SINCE SHE BOUGHT IT SOME WHERE ELSE SHE WOULD TO HAVE TO PAY. *AK

DRIVER'S SIDE FRONT AXLE KEEPS FALLING OFF WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. DEALER CANNOT DETERMINE THE CAUSE. GM HAS NOT PROVIDED HELP. *AK *ML

MY VEHICLE SEEMS TO HAVE A BAD AIRCONDITIONER/HEATER SWITCH. I STARTED TO TURN ON MY AIRCONDITIONER AND IT MADE A SMALL POPPING LIKE SOUND AND WOULD NOT WORK. IT ONLY WORKS IF YOU HOLD THE SWITCH WITH YOUR HAND OR TURN IT ON FAN.

WHILE DRIVING THE STEERING WHEEL BECAME LOOSE, LIKE SOMETHING WAS DISCONNECTED, RESULTING IN A COLLISION. VEHICLE WAS TOTALED. PRIOR TO THE INCIDENT, DEALER HAD MADE REPAIRS TO THE STEERING WHEEL AND COLUMN.

I WOULDN'T RECOMMEND THE CAR, IN FACT I WOULD DISCOURAGE PEOPLE FROM PURCHASING THE CAR AND I HAVE. MY DAUGHTER WAS IN CRITICAL CONDITION AND SERIOUSLY INJURED BECAUSE OF THE SEAT BREAKING.

I STOPPED AT RED LIGHT WAITING FOR TRAFFIC TO CLEAR FOR ME TO GO RIGHT ON RED, IF POSSIBLE. PERSON BEHIND DID NOT STOP. REAR-ENDED ME @ APPROX 20-30MPH. MY DRIVER'S SEAT FAILED TO STAY UPRIGHT AS I HAD IT, BUT BROKE BACK TO A HALF RECLINING POSITION & COULD NOT BE PUT BACK IN AN UPRIGHT POSITION. *AK

SEAT BACK COLLAPSED WHEN VEHICLE WAS REAR ENDED VEHICLE AT A STOP LIGHT, CONSUMER RECIEVED SPAINES TO ANKLES, KNEES, WRIST, ELBOWS AND ALSO NECK AND BACK INJURIES. NLM

CAR CAUGHT FIRE SUDDENLY AND UNEXPECTEDLY AFTER MAKING A BACKFIRE NOISE. HAD MY CHILDREN BEEN IN THE CAR IN THEIR CAR SEATS, THEY WOULD HAVE BURNED TO DEATH. THE CAR BURNED SO FAST MY WIFE ONLY HAD TIME TO SLAM IT IN PARK AND JUMP OUT. SHE DID NOT EVEN HAVE TIME TO PULL IT OFF TO THE SIDE OF THE ROAD. IT MELTED INTO THE MIDDLE OF THE HIGHWAY.

CAR WOULD NOT REACH SAFE STARTING SPEED.IT WOULD NOT ACHIVE ANY POWER EVEN WHEN I PUT MY FOOT ALL THE WAY DOWN ON THE GAS PEDAL. THIS WAS A OPERATING HAZARD WHEN IN STOP AND GO TRAFFIC. I TOOK MY CAR IN TO BE FIXED THEY SAID IT WAS MY FAULT THE CAR WAS NOT WORKING RIGHT THEY TOLD ME IT WAS A MAINTAINANCE PROBLEM. I TOLD THEM I HAD A MAJOR TUNE UP DONE.THEY SAID IT WAS THE FUEL FILTER,THAT CAUSED THE CATALITIC COVERTOR TO FAIL. THEY ALSO AJUSTED THE TIMMING BELT.THIS REPAIR WAS COVERED BY MY EXTENDED WARANTY.THEY TOLD ME THAT SINCE IT WAS MY FAULT I WOULD HAVE TO PAY THE COST OF THE RENTAL CAR.SO I PAID FOR THE REPAIR $ 50.00 PLUS THE COST OF THE RENTAL FOR THREE DAYS.ABOUT TWO WEEKS AFTER I TURNED ON MY AIR CONDITIONING THEN I WAS IN STOP AND GO TRAFFIC AND THE SAME THING HAPPENED NO SPEED EVEN WITH MY FOOT FLOORING THE GAS PEDAL.THEN I STALLED IN TRAFFIC.ISHUT OFF MOTOR THEN TRIED TO RESTART IT FAILED.THEN I SHUT OFF A/C THEN TRIED TO START AGAIN IT STARTED.I TOOK IN MY CAR AGAIN THEY LOOKED AT IT FOR TWO DAYS SAID IT WAS THE TIMING AND THEY AJUSTED IT FOR FREE.THE CAR WORKED APROX TWO WEEKES AFTER THAT THEN THE SAME PROBEM HAPPENED AGAIN WITHOUT THE A/C ON IT WOULD TAKE A LONG TIME TO GET TO A SAFE STARTING SPEED.I WENT HOME WITH MY CAR AND TO SEE IF MY CAR WOULD STALL AGAIN I PUT ON THE A/C IN FRONT OF MY HOUSE AND WENT FOWARD ABOUT FIVE FEET,TAKING OF TO ABOUT 15MPH TOOK 10 TO 15 SECONDS THEN I PUT IT IN REVERSE WITH A/C ON AND IT MOVED BACK FROM GRAVITY EVEN WITH ME FLOORING THE GAS PEDAL I HAD NO SPEED AT ALL.SO I PUT ON THE BRAKES AND THE ENGINE STALLED.I TOOK IT BACK TO THE DEALERSHIP AGAIN AND EXPLAINED THE PROBLEM AGAIN.I HAD THE CAR IN THE SHOP FOR TWO DAYS WITH NO CALL BACK.SO I CALLED THEM AND TALKED ,TO MIKE ATKINS.HE SAID HE DIDNT KNOW IF THIS PROBLEM WAS COVERED BY WARRANTY SO I WOULD NEED T///// IF YOU ARE READING THIS I HAVE HAD MY CAR IN THE SHOP FOR OVER TWO WEEKS WITH LOTS OF QUESTIONS NO REAL ANSWERS E- MAIL ME FOR THE REST OF MY STORY THANKS.

VEHICLE JUST STOPS RUNING WHILE YOU ARE DRIVING

BALANCER BOLT ON THE ENGINE RUSTED/BROKE AND FELL INSIDE THE ENGINE, FIRST CAUSING LOSS OF ACCELERATION AND THEN THE VEHICLE COMPLETELY SHUTDOWN. *AK

WILL NOT CRANK EVERY TIME, BUT WILL TURN OVER. HAS BEEN IN SHOP SEVERAL TIMES, AND HAS NEVER BEEN FIXED.THE DEALERSHIP TELLS US IT'S SOMTHING ELSE EVERY TIME, AND THAT IT'S FIXED. IT WILL HESITATE AT TIMES LIKE IT'S OUT OF GAS, EVEN WHEN IT'S FULL. *AK

A COUPLE OF MONTHS BACK CONSUMER COMPLAINED TO THE DEALER ABOUT THE GEAR SHIFT LEVER BEING ABLE TO MOVE INTO GEAR WHILE THE VEHICLE IS NOT ON, OR NOT APPLYING THE BRAKES. CONSUMER WAS TOLD THAT THIS IS NORMAL OPERATION. CURRENTLY, CONSUMER HAS RECEIVED A RECALL NOTICE ABOUT THE SAME PROBLEM. DEALER HAS NOT BEEN CONTACTED. *AK

WHILE DRIVING AT 45 MPH THE CONSUMER RAN HEAD-ON INTO ANOTHER VEHICLE, CAUSING THE BUMPER TO FALL OFF, AND THE DRIVER SIDE OR THE PASSENGER SIDE AIR BAGS DID NOT DEPLOY. *AK

THE TWO INJURIES WERE SLIGHT, NECK AND BACK SPRAINS. BOTH OCCUPANTS WERE WEARING LAP AND SHOULDER BELTS. I AM CONCERNED THAT THE AIR BAGS DID NOT DEPLOY. THE SPEED AT IMPACT WAS SOMEWHERE BETWEEN 30 AND 35 MPH. THE ACCIDENT OCCURRED ON A RAINY EVENING, JUST ABOUT DUSK. THE OTHER DRIVER, COMING THE OPPOSITE DIRECTION HAD STARTED A LEFT TURN ACROSS THE OTHER LANES WHEN HE APPARENTLY FROZE AND STOPPED THE CAR. MY DAUGHTER, DRIVING THE METRO, TRIED TO STOP BUT COULDN,T BECAUSE OF THE PROXIMITY AND THE SLICK ROAD SURFACE. MY DAUGHTER CONTACTED THE DEALER, LOU GRUBB CHEVROLET, ABOUT WHY THE AIR BAGS DIDN'T DEPLOY. THE DEALER DIDN'T WANT TO TALK ABOUT IT. THE METRO WAS TOTALLED. THE AIR BAGS SHOULD HAVE DEPLOYED. THANK YOU.

VEHICLE WAS PLACED FROM DRIVE INTO NEUTRAL. CONSUMER, THEREFORE, ENGANGED THE EMERGENCY PARKING BRAKE IN WHICH THE VEHICLE ROLLED BACK FREELY. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO CHECK VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

VEHICLE WAS IN A PARKING LOT WHEN IT WAS STARTED AND PUT IN GEAR, AND THE VEHICLE ACCELERATED AT A HIGH SPEED AND TOOK OFF. CONSUMER WAS ABLE TO CONTROL VEHICLE WITHOUT DAMAGE TO VEHICLE AND INJURY TO CONSUMER. DEALER NOTIFIED. *AK

WINDOW ON DRIVER'S SIDE FAILED TO UP & DOWN PROPERLY. INTERFERES WITH DOOR REGULATOR. DOOR WOULD JAM. WINDOW TILTS FORWARD. HAS HAPPENED FOUR TIMES. BEEN TO DEALER AND REPAIRED UNDER WARRANTY FIRST TIME. WARRANTY RAN OU. TOOK VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIRS. EACH TIME REPAIRED PROBLEM WOULD REAPPEAR. PASSENGER SIDE WINDOW DOES NOT COME DOWN.*AK

WIPER MOTOR BRACKET MOUNT LOOSE CAUSING NOISE.

CLUTCH FAILED.

CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP APPROXIMATELY 8 TIMES, FOR ACCELERATION APPROXIMATELY 5 TIMES. DEALER SAYS WHEN HE DRIVES THE PROBLEM IS NOT EVIDENT. AT THAT TIME THEY WILL NOT DO ANYTHING. THE DEALERSHIP IS BILL HEARD CHEVROLET, SUGAR LAND TEXAS, 281-491-9000, VEHICLE WAS SOLD AS NEW WITH ONLY 6 MILES. VEHICLE WAS REGISTERED AT 21OO MILES . *AK

AT TIME OF SALE ALL OF THE GOODYEAR TIRES WERE WORN OUT.

FRON LEFT/REAR LEFT STRUTS FAILED. ALSO TRANSMISSION MALFUNCTIONED. *AK