NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
STEERING BINDS UP AND BECOMES VERY HARD TO TURN ON LOW RPM OR SITTING STATIONARY. IT FEELS AS IF NO POWER STEERING AT ALL. HAVE BEEN TOLD BY DEALERSHIP THAT IT IS A HUGE SAFETY ISSUE THAT GM HAS FAILED TO RECALL. *TR
AT 86,000 MILES, THE ENGINE NEEDED TO BE REPLACED. DESPITE OUR REGULAR MAINTENANCE AND OIL CHANGES, THE VEHICLE BEGAN TO MAKE A LOUD TICKING SOUND. WE IMMEDIATELY PULLED INTO THE NEAREST AUTO SHOP. WE HAD TWO MECHANICS (HAD CAR TOWED FOR SECOND OPINION) SAY THAT THE ENGINE NEEDED TO BE REPLACED.
AT SLOW SPEEDS MY STEERING GETS VERY HARD AS IF I HAVE NO POWER STEERING AT ALL. VERY DIFFICULT TO PARALLEL PARK. LOUD WHINING SOUND AS I TURN THE STEERING WHEEL. NUMEROUS TIMES WHEN DRIVING ON EITHER HIGHWAY OR CITY STREET..CHANGING LANES HAS BEEN DIFFICULT AND MANUAL STEERING WAS NEEDED.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NEUTRAL. THE VEHICLE WAS DRIVEN TO GREGG YOUNG AUTO CENTER (2020 W 20TH ST S, NEWTON, IA 50208, (641) 275-9706) TO BE DIAGNOSED, BUT THE REMEDY COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PINION IS REPLACED. THIS IS SECOND FAILURE REPORTED. 1= PREVIOUS OWNER 70K / 2=CURRENT OWNER 105K
TAKATA RECALL UPON SHIFT INTO DRIVE GEAR SHIFTS BUT READ PARTIALLY IN PARK WHICH MAKES VEHICLE STALL IN DRIVE! COMPUTER STATES TRACTION IS OFF! BUTTON FOR TRAN TOON DOES NOTHING! WARNING SERVICE STABILITYTRAK! CAR WAS PARKED OVERNIGHT NEXT DAY UPON GETTING READY TO LEAVE I EXPERIENCED THE ABOVE!
2011 ACADIA DENALI, HAS HID HEADLIGHTS FOR NIGHT TIME DRIVING, AND TRADITIONAL INCANDESCENT LIGHTS FOR DAYTIME RUNNING LIGHTS (DRL). I NOTICED THE DRIVER'S SIDE DRL BULB WAS BURNED OUT APPROXIMATELY A WEEK AGO (SO ~5/12/2019), WHEN I WHEN TO REMOVE IT TO SEE WHAT SIZE BULB WAS NEEDED PART OF THE PROJECTOR HOUSING BROKE OFF WITH THE BULB. I THEN NOTICED THAT THE BULB SOCKET WAS PARTIALLY MELTED, AND THE DUST SEAL AROUND THE BULB IS ALSO PARTIALLY MELTED (BROWN AND STARTING TO MELT). I ALSO LOOKED AT THE PASSENGERS SIDE AND, WITHOUT REMOVING THE BULB, YOU CAN SEE THAT THE PROJECTOR HOUSING ON THAT SIDE IS ALSO STARTING TO BUBBLE/MELT. THE DRIVERS SIDE BULB IS MELTED ENOUGH THAT I CANNOT REMOVE THE ENTIRE BULB FROM THE SOCKET, ONLY THE GLASS WANTS TO PULL FREE. I FEEL LUCKY IT DIDN'T START A FIRE.
RACK IS LEAKING ON THE STEERING.
IGNITION WHEN SHUT OFF ENGINE REMAINS RUNNING.TO GET ENGINE TO SHUT OFF IGNITION FUSE AND RELAY HAVE TO BE REMOVED. BEEN ONGOING ISSUE FOR MONTHS. GMC DEALERSHIP CAN'T IDENTIFY WHAT IS CAUSING
POWER STEERING QUITS WORKING AT LOW IDLE AND TURNING FROM A STAND STILL. THIS CAUSES VEHICLE TO SOMETIMES ENTER ON COMING TRAFFIC. EXTREMELY DANGEROUS.
WHILE DRIVING 70 MPH, I WAS JUST ABOUT TO PASS A SEMI WHEN THE ENGINE QUIT, AS IF I TURNED OFF THE KEY, NO POWER STEERING...NOTHING. I NOTICE THE "TRACTION CONTROL" LIGHT COME ON FOR A SECOND. I PULLED TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND THE "CHECK ENGINE" LIGHT WOULD JUST FLASH YET THE ENGINE WAS NOT TURNING OVER. THE VEHICLE WAS TOWED TO GMC DEALER AND PRELIMINARY REPORTS (INCOMPLETE) WAS IT WAS COMPUTER/ELECTRICAL RELATED. I ALSO NOTICED THE REAR LIFT GATE WOULD NOT OPEN (ALTHOUGH THIS HAS HAPPENED ONCE BEFORE TWO YEARS AGO AND GMC DEALER FOUND "FRETTING AT THE LGCM TERMINALS." POSSIBILITY RELATED, MY WIFE TOLD ME ONLY THE PASSENGER DOOR WINDOW WOULD ROLL DOWN A FEW DAYS BEFORE BUT ONLY HAPPENED ONE TIME. SHE SAID SHE TURNED OFF THE CAR AND RESTARTED A FEW MINUTES LATER ALL WINDOWS ROLLED DOWN FINE...JUST ANOTHER ELECTRICAL ISSUE WITH THIS VEHICLE. THIS VEHICLE ALSO HAS BEEN HAVING RADIO ISSUES FOR YEARS. 1/2 OF THE RADIO SCREEN RANDOMLY DISAPPEARS (LEFT). TAPPING IT SOMETIMES HELPS AND SOMETIMES IS FLICKERS WILDLY ON AND OFF. GMC DEALER TOLD US THE RADIO NEEDS REPLACING...LIKE THAT'S GOING TO HAPPEN.
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWERSTEERING PUMP AND RACK AND PINION GEAR. THIS IS 2ND TIME. POWER STEERING FIRST FAILED AT 36,000 MILES REQUIRING FULL RACK AND PUMP REPLACEMENT UNDER WARRANTY. NOW, AT 100,000 MILES PUMP FAILS AGAIN AND REQUIRES PUMP, SEAL AND FULL RACK AND GEAR REPLACEMENT. CAR IS NOT SAFE. SERVICE BULLETIN #14329A ACKNOWLEDGES PROBLEM WITH PUMP AND COVERS PUMP AND GEAR *SEAL* BUT NOT RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE MELTED AND INOPERABLE. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET BUICK GMC (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34769) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE HEADLIGHTS WERE PREVIOUSLY REPAIRED UNDER WARRANTY. THE CONTACT STATED THAT HE WAS INFORMED ON THE FIRST VISIT THAT A BRACKET NEEDED TO BE INSTALLED TO PREVENT FUTURE DAMAGES TO THE HEADLIGHTS. THE BRACKET WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,572.
ENGINE TIMING CHAIN NEED TO BE REPLACED PREMATURELY. GM APPEARS TO BE AVOIDING THE ISSUE FOR SPECIFIC MODEL YEAR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE UNEXPECTEDLY CLOSED AND STRUCK HER ON THE HEAD. THE CONTACT SUSTAINED A BUMP ON THE RIGHT SIDE OF HER HEAD, A BLOODY RIGHT EYE, AND A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX) TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,218.
WHILE THE CAR WAS BEING DRIVEN, IT WAS NOTED THAT THE POWER STEERING SYSTEM BECAME VERY HARD TO STEER WHILE DRIVING ON A SIDE STREET. THE CAR WAS STOPPED AND THE ENGINE WAS TURNED OFF. WHEN THE ENGINE WENT TO BE RESTARTED, THE ENGINE WOULD NOT RESTART. THE CAR WAS TOWED, AND WAS NOTED AFTER INVESTIGATION BY THE GMC DEALER THAT THE ENGINE HAD A CATASTROPHIC FAILURE WITH APPROX. 120,000 MILES. IT WAS FORTUNATE THIS OCCURRED ON A SIDE STREET WITH NO TRAFFIC VERSES ON A HIGHWAY. ALSO IT SHOULD BE NOTED THAT THE ENGINE TIMING CHAIN HAD TO BE REPLACED ABOUT 6 MONTHS AGO DUE TO BEING STRETCHED.
B0014 BAD CONNECTOR / CONNECTION UNDER DRIVER'S SEAT (VERIFIED) RECALL FOR PREVIOUS YEARS MODEL, BUT NOT YET FOR 2011 ACADIA
AS I WAS APPROACHING A RED LIGHT, I PRESSED ON MY BREAKS AND HEARD A GRINDING NOISE COMING FROM THE DRIVER SIDE FRONT TIRE. MY CAR WOULD NOT ACCELERATE MUCH, I PUSHED ON THE BRAKES AND THEN THE GAS AND STARTED TO MOVE. AS I WAS DRIVING I FELT THE CAR PULLING. I NOTICED THE ABS TRACTION CONTROL OFF, ALL WHEEL DRIVE OFF, AND STABILITRACK LIGHTS ALL CAME ON. I CALLED THE LOCAL GMC DEALERSHIP SERVICE CENTER. NOW JUST WAITING TO HEAR BACK FROM THEM.
MY SON WAS DRIVING DOWN HWY 281 AND ALL OF A SUDDEN LOCKS STARTED GOING UP AND DOWN LIKE CRAZY, TRACTION CONTROL, STABILITY TRACK, ENGINE LIGHT ALL CAME ON AND CAR WOULD NOT ACCELERATE. THANK GOODNESS MY FIANC WAS WITH HIM AND THEY MANAGED TO GET HOME SAFELY. THE NEXT DAY ALL THE SAME THINGS ABOVE PLUS BACKUP CAMERA NOT WORKING AND WHEN IT PARK, THE BOX AROUND P KEPT FLASHING ON AND OFF. NOW CAR WON'T ACCEL HARDLY AT ALL. THIS IS VERY DANGEROUS WHEN YOUR OUT ON ROADS. THERE'S NEEDS TO BE A RECALL AND GMC NEEDS TO TAKE CARE OF THEIR CUSTOMERS BEFORE SOMEONE GETS KILLED! I HAVE SEEN SEVERAL POSTS WITH THE SAME ISSUES SO WHAT IS TAKING GMC SO LONG TO FIX THEIR PROBLEMS ON VECHICLES?
WIFE COMPLAINED THE A/C SUDDENLY STOPPED FLOWING FROM THE DASHBOARD VENTS WHILE RETURNING FROM A SHOPPING TRIP. I STARTED THE ENGINE AND WAS SWITCHING THE AIR FLOW DIRECTION FROM FLOOR TO DASH WHEN I STARTED SMELLING SMOKE AND SAW SMOKE COMING FROM THE GLOVE BOX AREA. I IMMEDIATELY TURNED THE A/C OFF, REMOVED THE GLOVE BOX, TURNED THE A/C BACK ON AND SAW SMOKE COMING FROM AN ONE OF THE A/C "ACTUATORS" UP BEHIND THE GLOVE BOX AREA. REMOVED ACTUATOR, WAS WARM TO THE TOUCH. WAITING FOR NEW REPLACEMENT PART T3983001.
THE CAR SHUTTERS INTERMEDIATELY WHEN DRIVEN AT HIGHER POSTED SPEED LIMITS. FROM ABOUT 40/45 MILES PER HOUR UP TO ABOUT 60 MILES AN HOUR. THE VIBRATION SHAKES THE ENTIRE VEHICLE. LETTING OFF THE GAS OR ACCELERATION WILL STOP IT, BUT GO BACK TO A STEADY SPEED, AND IT RETURNS. HAVE KEPT UP WITH SERVICE AND THE VEHICLE IS IN TREMENDOUS CONDITION, BUT THIS CONDITION IS PRESENT IN ALL WEATHER AND TEMPERATURES AND SEEMS TO NOT HAVE A CURE. HAVE REPLACED ALL POSSIBLE CAUSES, INCLUDING TORQUE CONVERTER AND POSSIBLE SENSORS. HAS NOT GONE AWAY. NOTED THAT OTHER OWNERS HAVE POSTED SIMILAR/SAME COMPLAINTS ON THE SAME YEAR AND MAKE. SAME COMPLAINT WITH SISTER CAR 2011 SATURN OUTLOOK. THERE IS A PROBLEM WITH THE DRIVE TRAIN AND NEEDS TO BE FIXED. UNDERSTAND SOME PEOPLE HAVE FOUND A DAMAGED "D PLATE" IN THE TRANSMISSION-BUT REPLACING THE PART HAS RESULTED IN THE PART FAILING AGAIN AND THE PROBLEM RETURNS.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RSC AUTO SALES (LOCATED AT 4427 W JEFFERSON BLVD, DALLAS, TX 75211, (214) 467-0270), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,870.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE GEAR SHIFTER WOULD NOT SHIFT INTO THE PARK POSITION. AS A RESULT, THE IGNITION KEY COULD NOT BE REMOVED FROM THE IGNITION, CAUSING THE ENGINE TO KEEP RUNNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (BILL CRISPIN CHEVROLET, 7112 E MICHIGAN AVE, SALINE, MI) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,197.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT A HEAVY METAL NOISE WAS HEARD WHILE DRIVING IN HEAVY TRAFFIC. THE VEHICLE WAS TOWED TO THE DEALER (JIM ELLIS BUICK GMC ATLANTA, 5862 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 472-9035) WHERE IT WAS DIAGNOSED THAT THE DRIVE TRAIN BOLT FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
WHEN I DRIVE THE VEHICLE FOR 2 HOURS OR MORE THE "TRANSMISSION HOT IDLE ENGINE" COME ON THE DASH AND I HAVE TO SLOW DOWN OR PARK THE VEHICLE FOR IT TO COOL OFF. I CAN NOT DRIVE AT 75 MPH OR 80 MPH WHEN ON THE HIGHWAY WITHOUT IT COMING ON.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING BELOW 10 MPH, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAYSE AUTOMOTIVE GROUP INC, 2032 S ELLIOTT AVE, AURORA, MO) WHO WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TT CONTACT STATES THIS OCCURRENCE HAS HAPPENED THREE TIMES. *TT
UNDER 100K MILES AND ENGINE JUST BLEW UP WITH OUT WARNING ONLY HAD THE CAR FOR 3 YRS PRIOR WHEN WE FIRST GOT IT WE HAD ISSUES WITH THE DVD CD PLAYER HAD TO REPLACE IT AND AFTER 1 YR IT WENT OUT AGAIN. HAD ISSUES WITH HEADLIGHT BULB BEING REPLACED THEN BLOWING OUT. THE BIG PROBLEM NOW IS THE ENGINE AND THE CAR NOT RUNNING
WHEN GOING SLOW AND MAKING A TURN RIGHT OR LEFT I LOSE POWER STEERING THIS HAPPENS BOTH FORWARD OR BACKWARD WHEN I SPEED UP THE POWER STEERING COME BACK TO NORMAL.
HEADLIGHT BULB AND ASSEMBLY SYSTEM COMPLETELY MELTED! WENT TO REPLACE THE BULBS THAT I THOUGHT WERE JUST BLOWN OUT BUT THE BULBS EXPLODED AND MELTED EVERYTHING. TOOK IT TO THE LOCAL DEALERSHIP TO FIX AND THEY SAID IT WOULD COST $2500.00 TO FIX IN ORDERING NEW ASSEMBLY. THEY SAID THEY HAVE SEEN THIS HAPPEN ON ACADIAS BEFORE. I WENT ONLINE AND SURE ENOUGH MELTED HEADLIGHTS AND WIRING WERE A COMMON PROBLEM. WHEN I CALLED THE HEADQUARTERS CUSTOMER SERVICE LINE TO ASK IF A RECALL HAD BEEN ISSUED A FOREIGN GENTLEMAN WROTE DOWN MY INFORMATION AND SAID SOMEONE WILL GET BACK WITH YOU BUT THERE SHOULD BE NO REASON IT MELTED UNLESS SOMEONE OR SOMETHING HAPPENED TO IT. I'VE NEVER BEEN IN A WRECK EVER. I ASKED THE GUY WHAT IT WOULD TAKE TO GET THIS FIXED ME OR ONE OF MY KIDS DYING IN A WRECK AND IS SUING YOU TO MAKE SURE WE HAVE A SAFE VEHICLE. I TOLD HIM I DIDN'T APPRECIATE HIS I DON'T CARE ATTITUDE TOWARDS MY FEELINGS OF HAVING SMALL CHILDREN IN A CAR THAT HAS A PART THAT IS COMMON AND KNOWN TO MELT AND NOT GET FIXED.
WINDSHIELD WIPERS WON'T WORK
POWER STEERING WENT OUT AND ALMOST HIT ANOTHER VEHICLE. WORKS GOING DOWN A 2 LANE HIGHWAY OVER 35 MPH, BUT STOPS WORKING AS YOU TURN INTO PARKING LOTS, ROAD, ETC AT LOWER SPEEDS. STEERING IS EXTREMELY DIFFICULT AND HAVE NOTICED MANY ACADIA OWNERS ARE HAVING THIS ISSUE. CAR IS A 2011 DENALI ACADIA WITH 103,000 MILES.
I HAVE A 2011 GMC ACADIA SLT. MY CAR IS EQUIPPED XENON HIGH INTENSITY DISCHARGE (HID TVD) LOW BEAMS LAMPS. BOTH PASSENGER AND DRIVERS SIDE LOW BEAM LIGHT SOCKETS HAVE MELTED INSIDE EACH HEAD LIGHT ASSEMBLY. THE LOW BEAM LAMP CONNECTORS AND PORTIONS OF EACH WIRING HARNESS HAVE MELTED FROM THE INTENSE HEAT OF THE HID LAMP. I CONTACTED GMC CUSTOMER ASSISTANCE CENTER TO SEE IF A RECALL HAS BEEN INITIATED. NO RECALL. I WAS GIVEN A CASE NUMBER AND THE CONTACT INFORMATION FOR MY LOCAL CUSTOMER EXPERIENCE MANAGER. I WAS ENCOURAGED TO SCHEDULE AN APPOINTMENT AT THE DEALERSHIP SO MY LIGHT ISSUE COULD BE LOOKED INTO BY A GMC MAINTENANCE TEAM. I WAS ENCOURAGED TO RESOLVE MY LIGHTING ISSUE WITH MY CUSTOMER EXPERIENCE MANAGER.
TRANSMISSION FLARES OUT (GOES INTO NEUTRAL) BETWEEN GEARS WHEN MERGING INTO HIGHWAY TRAFFIC AT SPEEDS OF AROUND 45-60 MPH. MOST OFTEN OCCURS WHEN INITIALLY ACCELERATING TO MERGE INTO FASTER TRAFFIC AND THEN HAVING TO TAKE MY FOOT OFF THE GAS FOR A SECOND OR TWO TO ALLOW FASTER CARS TO GO BY, AND THEN TRYING TO ACCELERATE AGAIN. THE TRANSMISSION IS IN NEUTRAL AND IT SEEMS IT IS CAUGHT BETWEEN GEARS (4TH & 5TH GEARS I BELIEVE) WHEN I TRY TO ACCELERATE AGAIN. ENGINE REVS TO 5000 TO 6000 RPM RANGE BECAUSE IT IS NOT IN GEAR. HAVE TO TAKE FOOT OFF OF THE GAS AND WAIT A COUPLE SECONDS FOR TRANSMISSION TO GET INTO GEAR SO I CAN CONTINUE DRIVING. IN THE MEANTIME FASTER CARS ARE APPROACHING AS I'M IN THE MIDDLE OF MERGING INTO HIGHWAY TRAFFIC. NOT BEING ABLE TO ACCELERATE WHEN MERGING INTO HIGHWAY TRAFFIC CREATES A VERY UNSAFE SITUATION. THIS ISSUE HAS OCCURRED 2-3 TIMES A MONTH FOR THE LAST SEVERAL YEARS. HAVE HAD IT LOOKED AT A NUMBER OF TIMES BY GM SERVICE CENTER BUT THEY ARE UNABLE TO REPRODUCE THE EVENT WHEN THEY TEST DRIVE MY VEHICLE AND THERE AREN'T ANY SPECIAL CODES POPPING UP IN THE COMPUTER LOG FOR THEM TO JUSTIFY DOING ANYTHING TO FIX THE PROBLEM. SO THEY ARE NOT ABLE TO DO ANYTHING ABOUT THIS CONDITION.
76,000 MILES VEHICLE: AIRBAG SYSTEM SERVICED 1ST FOR RECALL, AND THEN THAT SAME COMPONENT REPLACED A FEW WEEKS AGO - THE AIRBAG SYSTEM IS STILL NOT WORKING - "FURTHER DIAGNOSIS" IS SUPPOSED TO TAKE SEVERAL DAYS AND RIP APART THE INSIDE OF THE VEHICLE WITH NO IDEA ON WHAT TO FIX OR HOW TO FIX IT
BACK WINDSHIELD SHATTERED WHEN TRUNK WAS CLOSED USING THE POWER TRUNK DOOR FEATURE. ONE MONTH LATER, THE DRIVER'S SIDE REAR QUARTER PANEL WINDOW SHATTERED WHEN THE TRUNK WAS CLOSED USING THE POWER TRUNK DOOR FEATURE. CAR WAS STATIONARY IN BOTH INSTANCES.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FELT LOOSE AND A WHINING NOISE WAS HEARD WHEN IT WAS TURNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SELLERS BUICK GMC, 38000 GRAND RIVER AVE, FARMINGTON HILLS, MI) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE AND THE POWER STEERING FLUID SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
TAKATA RECALL TRACTION CONTRO,L SERVICE STABILITRAK, ENGINE SPEED REDUCED LIGHT TURNED ON IN MY 2011 GMC ACADIA. WOULDN'T GO NO FASTER THEN 15MPH ON A 55 MPH ROAD AND THE ENGINE GOT REALLY LOUD AND ROUGH. WAS GOING 40 WHEN THE LIGHTS ALL CAME ON DRIVING DOWN THE ROAD. THIS IS VERY DANGEROUS TO DRIVE WHEN IT KEEPS DOING THIS. I'M SCARED TO DRIVE IT NOW. SPECIALLY WHEN I HAVE A BABY IN THE VEHICAL WITH ME. I'M NOT SURE WHAT CAUSES IT TO DO THIS. SOME PEOPLE SAY IT'S A GLITCH IN THE MAIN VEHICLE COMPUTER, READ IT'S A GLITCH IN SEVERAL DIFFERENT VEHICALS. THIS IS SOMETHING THAT SERIOUSLY NEEDS TO BE RECALLED AND DIAGNOSED AND FIXED IMMEDIATELY!
I HAVE A GMC ACADIA 2012, 61000 MILES. AROUND DECEMBER 22, THE CAR STARTED MAKING A WEIRD NOISE WHEN STEERING TO THE RIGHT OR LEFT ON SLOW SPEEDS. THE NOISE GOT WORSE FEW DAYS AFTER AND WE SCHEDULED A SERVICE IN THE DEALERSHIP. FEW DAYS LATER THEY CALLED ME TO INFORM THAT THERE WAS A OIL LEAKAGE IN THE THE POWER STEERING AND THAT THEY WOULD NEED TO REPLACE THE OIL PUMP. TOTAL COST OF REPAIR $5000. AFTER DOING SOME RESEARCH BECAME CLEAR THIS IS A COMMON PROBLEM ON GMC ACADIAS. AND MULTIPLE PEOPLE REPORTED EVEN LOOSING (SUDDENLY) ABILITY TO STEER THE CAR WHILE DRIVING. VERY CONCERNING. SO DECIDED TO OPEN A CASE WITH GMC CORPORATE TO EXPLAIN THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST OF THIS ISSUE AND THAT IT IS UNACCEPTABLE TO HAVE A CAR WITH 61K HAVING SUCH SERIOUS ISSUES. EVEN MORE IMPORTANTLY, TRIED TO EMPHASIZE THE IMPORTANCE OF THEM TAKING A CAREFUL LOOK ON THIS SAFETY ISSUE REPORTED BY MANY PEOPLE. AFTER LONG BACK AND FORTH AND MULTIPLE DAYS AFTER, THEY CLAIM THERE IS NOTHING THEY CAN DO ABOUT. AFTER 10 DAYS, I STILL DON'T HAVE THE CAR REPAIRED. IT IS STILL ON THE DEALERSHIP. SO MAKING EVERYONE AWARE OF THIS PROBLEM. IN MY CASE THIS IS THE FIRST AND LAST TIME I BUY A GMC CAR. PLEASE BE AWARE OF THIS SAFETY ISSUE WITH GMC ACADIA. ALSO BEWARE THAT THERE WERE ALREADY LAW SUITES OPEN AGAINST GM FOR HIDING PROBLEMS. AND FOR ACADIA 2008-2011 MODELS THEY HAD A RECALL ON THE POWER STEERING. LOOKS LIKE THE PROBLEM IS STILL NOT FIXED ON NEWER MODELS LIKE MINE. VERY CONCERNING THAT GMC IS NOT DOING ANYTHING ABOUT THIS AND STILL ALLOWING PEOPLE TO DRIVE THEIR CAR WITH SUCH SAFETY ISSUES. I GUESS UNTIL SOMEONE DIE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. VERY IRRESPONSIBLE AND UNPROFESSIONAL. DONE. GMC ACADIA DRIVERS BE SAFE.
I TOOK OUR 2011 GMC ACADIA, MILEAGE 80,637, TO THE DEALERSHIP ON 12/16/2017 BECAUSE THE DISPLAY SHOWED "SERVICE AIR BAG." THE SERVICE TECHNICIAN REPORTED THAT HE FOUND DTC B0022 AND B0015 STORED IN SDM, TESTED CIRCUITS, GOOD. HE FOUND EXCESSIVE RESISTANCE IN BOTH FRONT SEAT BELT ANCHOR PRETENSIONS AND RECOMMENDED REPLACEMENT OF BOTH FRONT ANCHOR PRETENSIONERS, CPA CONNECTORS WITH LEADS AND REPROGRAM THE SDM. REPAIR ESTIMATE OF $1,164.51. CHARGED $125 TO DIAGNOSE. IT WAS EXPLAINED TO ME THAT THE PRETENSIONERS ARE CONNECTED TO AND COMMUNICATE WITH THE AIR BAG. IN ADDITION, THE SERVICE TECHNICIAN FOUND THE FRONT ENGINE MOUNT WEAK. REPAIR ESTIMATE OF $447.85. THE SEAT BELT PRETENSIONERS AND "SERVICE AIR BAG" APPEAR TO BE SIGNIFICANT SAFETY ISSUES. I CONTACTED GMC ON 04/23/2018 TO REQUEST REPAIR ASSISTANCE AND TO INQUIRE IF THERE WAS A RECALL, CASE # 8-4111443314. I WAS ADVISED THAT I WOULD HAVE TO PAY OUT OF POCKET.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE ELECTRIC REAR LIFTGATE DOOR WAS OPENING, THE POWER ASSIST CYLINDERS FAILED AND CAUSED THE DOOR TO UNEXPECTEDLY SLAM SHUT. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V4150000 (STRUCTURE) TO PROVENT THE FAILURE FROM OCCURRING. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER (WHEELER CHEVROLET IN HINTON, OK) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000.
MY POWER STEERING WILL INTERMITTENTLY STOP ON MY WHEN TURNING AT LOW SPEEDS. NEVER HAD ANY ISSUES UP ON TILL LAST WEEK WHEN I WAS TAKING MY SON TO SCHOOL. I HAVE NO LEAKS SO IT'S NOT DUE TO FLUID LOSS.
I WAS DRIVING MY 2011 GMC ACADIA AND ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I PULLED OVER AND TURN THE CAR OFF AND THEN THE CAR WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS SAYING THERE IS AN ISSUE WITH THE TIMING CHAIN. THE DEALERSHIP SAID THAT THE TIMING CHAIN FAILED. UPON DOING RESEARCH, I SEE THAT THIS IS A COMMON ISSUE WITH GMC MODELS, ESPECIALLY THE ACADIA MODEL. THE DEALERSHIP IS SAYING THAT THE REPAIR IS GOING TO COST ME $7500. GIVEN THAT THIS IS WELL-KNOWN ISSUE WITH THE ACADIA MODEL, I FEEL THAT THIS ISSUE SHOULD BE RECALLED FOR THE SAFETY OF CONSUMERS.
THE STABILITRACK KEEPS TURNING OFF AND THE SERVICE BRAKE SYSTEM MESSAGE KEEPS COMING UP. AFTER INVESTIGATION, MULTIPLE MAKES AND MODELS ARE HAVING MASTER CYLINDER LEAKS INTO THE BRAKE BOOSTER. WHY HAS THIS NOT BEEN RECALLED FOR SAFETY?
IT STALLS WHILE DRIVING. LOOSES POWER, MAX SPEED 20MPH. WON'T START.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD FAILED. THE CONTACT STATED THAT OIL PENETRATED THE CYLINDER HEAD, SPARK PLUG TUBE, AND TIMING CHAIN, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000.
AT SLOW SPEED TURNS POWER STEERING SEEMS TO LOSE POWER ASSIST
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING UNKNOWN SPEEDS, THE FUEL GAUGE WAS NOT READING PROPERLY AND THE FUEL LEVEL WAS FLOATING FROM FULL TO EMPTY. THE CONTACT CALLED A LOCAL DEALER (STYKEMAIN BUICK GMC, 25124 ELIOTT RD, DEFIANCE, OH 43512) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 87,999.
LOSS OF POWER STEERING AT LOW SPEED. HAD THE ENTIRE RACK REPLACED (PRIOR TO POWER STEERING LOSS), AS WELL AS THE POWER STEERING PUMP REPLACED (AFTER POWER STEERING LOSS AND COVERED UNDER THE TSB) AND WITHIN TO WEEKS OF HAVING THE POWER STEERING PUMP REPLACED, THE EXACT SAME THING OCCURRED. AT VERY LOW SPEED, IN A PARKING LOT, MAKING A RIGHT HAND TURN, I LOST ALL POWER STEERING AND HEARD A LOUD SCREECHING NOISE AS I ATTEMPTED TO MANEUVER MY VERY HEAVY SUV TO A SAFE AREA WITH NO POWER STEERING. "SERVICE BATTERY CHARGING SYSTEM" ERROR CAME UP ON MY IN-DASH SCREEN AND THEN IT WENT AWAY. I TURNED THE ENGINE OFF AND RE-STARTED WITH NO POWER STEERING STILL AND THEN RE-STARTED AGAIN AN THAT IS WHEN THE POWER STEERING WORKED AGAIN. THE ENTIRE TIME, THE RADIO AND LIGHTS WERE ON AND DID NOT FAIL. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND AFTER A FULL DAY OF HAVING MY CAR, THEY TOLD ME I NEEDED A NEW ALTERNATOR NOW AT AT COST OF $1200!!!! I'M NOT SURE HOW THE ALTERNATOR IS RELATED SINCE I DO NOT HAVE ELECTRIC POWER STEERING?!?!?! I FEEL LIKE THIS DEFECT IS COSTING CUSTOMERS THOUSANDS OF DOLLARS FOR A DEFECT FROM THE MANUFACTURE AND GM NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE IS KILLED!!
Data synced from NHTSA on May 4, 2026