2011 GMC Acadia Complaint Log

MY SERVICE AIRBAG LIGHT STAYS ON WHEN I TURN MY VEHICLE ON AT ALL TIME. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. WHEN DRIVING IF I TRY TO CLEAN MY WINDOW, THE WINDSHIELD WIPER FLUID WILL NOT SPRAY OUT ON THE PASSENGERS SIDE AND SOMETIMES IT WILL COME OUT BUT IT WON'T SPRAY ON THE WINDSHIELD. IT'S LIKE IT DOESN'T HAVE ENOUGH PRESSURE TO SPRAY IT ON THE WINDSHIELD. THIS HAPPENS EVERY TIME WHILE I'M DRIVING AND TRY TO CLEAN MY WINDSHIELD TO SEE BETTER. I'VE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING WRONG.

MY SON IN LAW WAS DRIVING, I WAS IN PASSENGER SEAT, ALL OF A SUDDEN ENGINE RACED, TACK NEEDLE WENT VERY HIGH AND VEHICLE BEGAN SLOWING DOWN ALL AT THE SAME TIME. SON IN LAW REMOVE FOOT FROM GAS PEDDLE AND VEHICLE ACTED NORMAL. THIS HAS HAPPEN TO ME APPROXIMATELY 20 TIMES PRIOR TO THIS. TWO OR THREE TIMES I TOOK IT TO DEALER WHO STATED THE COMPUTER DIDN'T 'REGISTER' ANYTHING. IT HAS HAPPENED ON INTERSTATE WHEN I ATTEMPT TO PASS 18 WHEELER IN HEAVY TRAFFIC, VERY SCARY. *TR

I WAS PULLING OUT OF MY DRIVEWAY WHEN IT FELT LIKE THE POWER STEERING LOCKED UP. THE CAR WOULDN'T TURN IN ANY DIRECTION. I APPLIED MORE FORCE TO THE STEERING WHEEL AND IMMEDIATELY HEARD A GRINDING NOISE AND SAW WHITE SMOKE COMING FROM UNDER THE HOOD. I SHUT THE CAR OFF AND OPENED THE HOOD TO SEE THE SMOKE COMING FROM THE FRONT OF THE ENGINE AND IT SMELLED HORRIBLE. I CHECKED THE POWER STEERING FLUID AND IT WAS PERFECT. I STARTED THE CAR BACK UP AND THE POWER STEERING CAME BACK, BUT NOW THERE'S A WHINNING SOUND EVERY TIME I TURN. AFTER RESEARCH ONLINE, I FOUND THAT THOUSANDS OF OTHERS HAVE HAD THIS SAME EXACT PROBLEM AND THAT GM IS GOING THROUGH A CLASS ACTION LAWSUIT OVER THIS ISSUE BECAUSE IT'S A HUGE SAFETY CONCERN FOR INDIVIDUALS INSIDE THE CAR. THE CLASS ACTION LAWSUIT IS CASE # [XXX] FILED ON 03/22/2013. AFFECTED VEHICLES ARE AS FOLLOWS: 2009-2012 GMC ACADIA, 2009-2012 BUICK ENCLAVE, 2009-2012 CHEVROLET TRAVERSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL * THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR AND FRONT DRIVER'S SIDE WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) WERE UNAVAILABLE TO PERFORM THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

POWER STEERING WENT OUT. AFTER THAT WAS REPLACED, THE STEERING COLUMN WENT OUT. THIS IS A KNOWN DEFECT. WHEN WILL SOMEONE DO SOMETHING? AFTER SOMEONE DIES? MORE DETAILED INFORMATION WILL BE PROVIDED UPON REQUEST. *TR

DAYTIME RUNNING LIGHT HOUSING AND WIRING MELTED. DEALER REFUSES TO FIX AND WANTS $1000 TO REPAIR WHAT IS NOW A KNOWN ISSUE WITH THE DESIGN. THIS IS A FIRE HAZARD AND WILL REOCCUR AFTER REPLACEMENT. *TR

TL* THE CONTACT OWNS 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,595. UPDATED 09/02/14*LJ UPDATED 09/11/14

DURING LOW RPM TURNING (SUCH AS PARKING OR PULLING OUT/IN FROM/TO A PARKING LOT OR STOP SIGN) THE POWER STEERING STOPS WORKING. THE VEHICLE BECOMES IMPOSSIBLE TO STEER AND CAUSES THE VEHICLE TO HEAD INTO TRAFFIC. WE HAVE NOT HAD AN ACCIDENT YET BUT HAVE HAD NUMEROUS CLOSE CALLS. *TR

DRIVING VEHICLE, TEMP GAUGE GOT OVER 240 DEGREES STOPPED AND FOUND WATER POURING OUT OF FROM THE FRONT OF THE ENGINE.AFTER FURTHER INSPECTION FOUND THE WATER PUMP TO BE LEAKING BADLY. *TR

MY 2011 GMC ACADIA INTERMITTENTLY LOOSES POWER STEERING, THIS STARTED AROUND 4 MONTHS AGO AND HAPPENS WHEN I AM DRIVING AT LOW SPEEDS (PARKING, TURNING INTO DRIVEWAY, BACKING OUT OF SPOTS, ETC...) THE STEERING COMPLETELY LOCKS UP AND I END UP DOING 16 POINT TURNS WITH THIS VEHICLES DEAD WEIGHT! AFTER LOOKING ON THE INTERNET I SEE THIS IS A COMMON ISSUE WITH THIS CAR YET NOTHING HAS BEEN DONE ABOUT IT. THIS IS EXTREMELY DANGEROUS AS I NEVER KNOW WHEN ITS GOING TO HAPPEN. I HAVE BEEN CONTACTED BY GMC ABOUT A "SAFETY" RECALL FOR A BOLT ON A WIPER COMING LOOSE YET HAVEN'T HEARD A THING ABOUT A RECALL ON A REAL SAFETY ISSUE LIKE RANDOMLY LOOSING MY STEERING ABILITY! *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE RUNNING LIGHTS MALFUNCTIONED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY MELTED AND CRACKED, WHICH CAUSING THE RUNNING LIGHT TO MALFUNCTION. THE LIGHT BULBS WERE REPLACED BUT THE SAME FAILURE RECURRED ON THE DRIVER SIDE LIGHT ASSEMBLY. WHILE DRIVING IN THE RAIN, THE VEHICLE SUDDENLY BEGAN TO HYDROPLANE AND THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE ENGINE AND THE NUMBER FIVE COIL WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ...UPDATED 05/14/15 *BF

THE SECOND ROW MIDDLE SEATBELT LOCKS WHERE I AM UNABLE TO EXPAND AND USE IT. I HAVE BEEN TO THE DEALER TO CORRECT THE PROBLEM THREE TIMES AND THEY CLAIM THAT THIS PROBLEM HAS BEEN CORRECTED, AND THIS HAS BEEN A ON GOING PROBLEM. THE REASON I BOUGHT THE ACADIA IS BECAUSE I HAVE A LARGE FAMILY AND I USE THE STATES IN THIS VEHICLE. *TR

AIR CONDITION NOT WORKING, LIGHT ON CONTROL BLINKS 3 TIMES AND GOES OUT. COULD BE EVAPORATER COOR. KNOWN PROBLEM WITH THIS MODEL. WHY IS THIS NOT COVERED UNDER WARRANTY. *TR

2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO CORROSION AND/OR LOOSE CRIMPS IN SEATS MOUNTED SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A SECOND RECALL NOTICE, FOR ADDITIONAL REPAIRS. HOWEVER, THE DEALER STATED THE REPAIRS WERE DONE, AND GM SENT THE NOTICE IN ERROR. *JB

I HAD TO HAVE MY STEERING PUMP REPLACED BECAUSE OF A LOUD WHINING SOUND. I BOUGHT THIS CAR NEW. ALSO THE HEATING ELEMENT WENT OUT IN MY HEATED SEAT ON PASSENGER SIDE WHERE IT IS RARELY USED. ALL REPAIRS OVER $1100. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

OVER THE PAST MONTH AND A HALF I HAVE BEEN NOTICING THAT WHEN I ATTEMPT TO PUSH THE GAS TO MAKE MY CAR GO FASTER THAT IT DOESN'T ACCELERATE. IT IS USUALLY WHEN MY VEHICLE IS ALREADY IN MOTION AND I ATTEMPT TO GO FASTER. I CAN HEAR IT MAKING A NOISE LIKE IT'S TRYING TO GO FASTER BUT THERE IS DEFINITELY A DELAY BEFORE THE VEHICLE ACTUALLY STARTS TO GO FASTER. USUALLY I AM ON A NORMAL STREETS GOING ANYWHERE FROM 35-55 MPH (DEPENDING ON THE STREET AND POST SPEED LIMIT), SO IT'S NOT ALWAYS A HUGE DEAL WHEN IT HAPPENS. I DO A LOT OF HIGHWAY DRIVING AND THIS IS WHERE MY CONCERN COMES INTO PLAY. A FEW WEEKS AGO I WAS MERGING ONTO 696. THERE WAS MORE THEN ENOUGH ROOM IN THE FIRST LANE FOR ME TO SAFELY MERGE INTO TRAFFIC, HOWEVER, WHEN ATTEMPTING TO ACCELERATE MY VEHICLE IT WOULD NOT GO ABOVE 35MPH FOR A GOOD 30 SECONDS AND A CAR THAT WAS IN THE RIGHT LANE PROBABLY GOING AT LEAST 70MPH ALMOST REAR ENDED ME. THERE WAS ANOTHER INSTANCE WHEN I WAS MERGING ONTO THE VANDYKE EXPRESSWAY WHERE THE POSTED SPEED IS 70MPH AND THE EXACT SAME THING HAPPENED. TRYING TO MERGE INTO TRAFFIC WITH A POST SPEED OF 70MPH AND MY VEHICLE NOT GOING ABOVE 35MPH IS NOT SAFE. MY VEHICLE WAS RECENTLY IN THE SHOP BECAUSE MY AIR COMPRESSOR LITERALLY MELTED AND STARTED SMOKING AS I WAS DRIVING MY CAR. WHEN IT WAS IN THE SHOP THIS PROBLEM WAS MENTIONED TO THEM AND WE WERE TOLD "THE PROBLEM WOULD BE LIKE FINDING A NEEDLE IN A HAYSTACK" THE AIR COMPRESSOR WAS FIXED ALONG WITH THE CURRENT AIR BAG RECALL, HOWEVER, THIS ACCELERATION ISSUE WAS NOT ADDRESSED WHATSOEVER. TO ME THIS IS THE MOST PRESSING ISSUE AND SHOULD HAVE TAKEN PRIORITY. I SHOULD BE ABLE TO KNOW THAT WHEN I AM MERGING ONTO A HIGHWAY WITH FAST MOVING TRAFFIC THAT MY CAR IS GOING TO ACCELERATE AND NOT POTENTIALLY CAUSE A MAJOR ACCIDENT. *TR

MY WIFE AND I WERE STOPPED WAITING TO MAKE A LEFT TURN INTO SERVICE STATION, CAR BEHIND ME WAS ALSO STOPPED, 3RD CAR BACK REAR ENDED HIM WHO REAR ENDED ME. BECAUSE THE HEAD REST LEANS FORWARD SO MUCH MY WIFE UPON IMPACT BEGAN SCREAMING THEN CRYING STATING THE BACK OF HER HEAD HURT. AFTER POLICE ARRIVED I TOOK HER TO ER THAN LATER TO FAMILY DOCTOR. CT SCAN AND MRI BOTH REVEALED SHE HAS BRAIN CONCUSSION. SOME DAYS SHE SPENDS ALL DAY IN BED WITH BAD PAINS IN HER HEAD. *TR

TL* THE CONTACTS OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO ACTIVATE. THE CONTACT ALSO STATED THAT THE WARNING LIGHT TO INDICATE THAT THE HOOD WAS OPEN ILLUMINATED, THE TURN SIGNALS FAILED, AND NONE OF THE POWER LOCKS INSIDE THE VEHICLE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

MY CAR SKIPS AS IF THE ENGINE IS NOT GETTING ENOUGH GAS. I WILL BE DRIVING ALONG AND THE ACADIA WILL SHAKE AND DO A LITTLE SKIP JUMP. IT DOES THIS AT LEAST A COUPLE OF TIMES A WEEK. I ALSO HAVE TO CONSTANTLY ADD OIL TO THE TRUCK EVEN WHEN I AM 1000 MILES OUT FROM MY NEXT OIL CHANGE. *TR

FOR TWO WEEKS LEADING UP TO THE 3/27/14 INCIDENT, EVERY TIME WE STARTED THE CAR THE AIR WOULD NOT COME ON AND WE WOULD HAVE TO MANUALLY TURN THE AIR ON. WHEN WE TURNED THE CAR OFF, THE AIR WOULD STAY ON. TWO WEEKS LATER, WHEN I WAS OPERATING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL STARTED GOING HAYWIRE DISPLAYING DOZENS OF MESSAGES, AND THE ALL OF THE GAUGES WOULD SHOOT UP, THEN BOTTOM OUT AT 0, THEN SHOOT UP AGAIN, ETC.. I TURNED THE CAR OFF, AND WHEN I CAME BACK LATER TO START IT, THE CAR WOULDN'T START BUT THE ELECTRICAL STUFF CAME ON. AFTER SEVERAL ATTEMPTS TO GET THE CAR TO START, I ROLL DOWN MY WINDOWS AND THEN TRY IT AGAIN, AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE BODY CONTROL MODULE AND SOME WIRES AND SAID THEY FIXED THE PROBLEM. LESS THAN 48 HOURS LATER, THE SAME THING WITH THE GAUGES AND WARNING LIGHTS HAPPENED. WE IMMEDIATELY SENT AN EMAIL TO THE SERVICE DEPARTMENT SINCE IT WAS THE WEEKEND AND THEY WERE CLOSED. ON MONDAY, THE CAR DIED AGAIN, BUT THE RADIO KEPT COMING ON/OFF....I FIDDLED WITH THE RADIO AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CAN'T GET THE CAR TO "MESS UP" AGAIN, AND ARE WAITING FOR IT TO DO THE SAME THING IT DID FOR ME, SO THEY CAN FIGURE OUT HOW TO FIX IT. I AM CONCERNED THAT THE CAR IS SHOWING SIGNIFICANT ELECTRICAL PROBLEMS THAT INCLUDE SAFETY EQUIPMENT, YET GMC IS READY TO TURN THE CAR BACK ON THE ROAD. NOTE: ALL RECALLS ARE UP TO DATE AND THE DEALER HAS BEEN IN COMMUNICATION WITH GMC. *JS

POWER STEERING MAKING A WHIRRING AND GRINDING NOISE AT LOW SPEED. WHEN IT HAPPENS IT APPEARS TO BE HARDER TO STEER. CONCERNED THAT THERE IS SOMETHING WRONG WITH THE POWER STEERING AND FEAR FOR MY AND MY PASSENGERS' SAFETY. WHEN I GOT ON THE INTERNET TO SEE IF OTHERS WERE HAVING A SIMILAR PROBLEM AMAZED AT HOW FREQUENT IT WAS WITHOUT ANY TYPE OF RECALL OR ADMISSION BY GMC. THIS APPEARS TO BE A VERY COMMON AND SERIOUS PROBLEM AND NOTHING IS BEING DONE ABOUT IT. *TR

I HAD TO REPLACE MY POWER STEERING RACK WHEN THE CAR WAS LESS THAN 4 YEARS OLD AND HAD ONLY 42000 MILES. THE CAR HAS ALWAYS BEEN SERVICED AT THE DEALER. *TR

I SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 55 MPH TO 20 MPH AND I COULD NOT ACCELERATE. I PULLED OFF THE ROAD A FEW MINUTES THEN BACK ONTO ROAD BUT HAD NO POWER. I PULLED OVER AND CALLED A TOW TRUCK AND HAD IT TOWED TO SHOP.THEY REPLACED ACCELERATOR PEDAL ASSEMBLY. COST ME $259.84. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE BUT THE FAILURE PERSISTED. THE REPAIR PARTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

SERVICE STABILITRAK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE SLOWING TO 20 MPH. VEHICLE TAKEN TO THE REPAIR FACILITY WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS SAME INCIDENT OCCURRED SEVERAL TIMES PREVIOUSLY. ENGINE REVERTING TO LOW POWER IS A HAZARD AND SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE CRACKED AND THE DAYTIME RUNNING LAMPS OVERHEATED AND MALFUNCTIONED. THE DEALER RECOMMENDED THAT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE STABILITRACK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND VEHICLE MADE A LOUD ABNORMAL NOISE WITHOUT WARNING. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND THE BUSHINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

FUEL GAUGE IS FALLING TO EMPTY WITH AT LEAST 15 GALLONS OF FUEL REMAINING,I HAVE TRIED FUEL CLEANER ???? THIS IS A CONSTANT WORRY . IS THIS A WARRANTY ITEM COVERED BY GMC ? IF NOT WHAT IS THE COST TO REPAIR AND WILL GMC HELP WITH THE COST ? *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 11/20/14*CN UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.

DRIVING ON THE HIGHWAY COMING OFF OF AN EXIT RAMP, THE POWER STEERING FAILED AND WAS UNABLE TO CONTROL THE VEHICLE STEERING. TURNING THE STEERING WHEEL WAS LIKE TRYING TO PULL ON DEAD WEIGHT TO GET IT TO TURN. THIS CONTINUED AND SEEMED TO GET WORSE AS I SLOWED THE CAR TO A STOP. UPON DRIVING AGAIN A FEW MINUTES AFTER THE VEHICLE WAS STOPPED, POWER STEERING RETURNED FOR 10 MILES OF DRIVING ON THE WAY BACK TO MY HOME, AND THEN FAILED AGAIN. NO WARNING LIGHTS APPEARED WITH POWER STEERING FAILURE, AND CAR IS NOT SAFE TO DRIVE. *TR

WHILE DRIVING ON INTERSTATE 17W GOING TO DEPOSIT, NY, I SUDDENLY SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 60 MPH ON CRUISE CONTROL TO 20 MPH AND I COULD NOT ACCELERATE. THANKFULLY, I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PULL ONTO THE SHOULDER. AT THAT POINT, I TURNED OFF THE VEHICLE AND WAITED, THINKING THAT THE ERROR MESSAGE WOULD GO AWAY AND IT'S JUST A COMPUTER GLITCH, AS THIS IS COMMON WITH THIS MODEL VEHICLE. I STARTED THE VEHICLE AGAIN AND IT HAD FULL POWER BUT THE ERROR MESSAGE TO "SERVICE TRACTION CONTROL" WAS STILL ON AND ALTERNATING BETWEEN THAT MESSAGE AND "TRACTION CONTROL OFF". THIS INCIDENT OCCURRED THREE SEPARATE TIMES ON THE SAME DAY ALONG THE SAME HIGHWAY AND AT ONE OF THE TIMES, THERE WAS A LARGE VEHICLE BEHIND ME AND THANKFULLY, THE DRIVER WAS ABLE TO QUICKLY MOVE TO THE NEXT LANE BECAUSE I THE ENGINE REDUCED POWER AND I COULD NOT ACCELERATE. I PUT MY HAZARD LIGHTS ON EACH TIME IT HAPPENED. THANK GOD MY CHILDREN WERE NOT IN THE CAR WITH ME WHEN THIS HAPPENED. I HAVE HAD MANY DIFFICULTIES WITH THIS VEHICLE SINCE IT WAS FIRST LEASED IN 2011. I THINK THAT ALL THE GMC ACADIAS SHOULD BE RECALLED AS IT POSES SUCH A TREMENDOUS DANGER TO MOTORISTS.

I WAS COMPLAINING ABOUT THE PERFORMANCE OF THIS VEHICLE TO THE DEALER FOR THE PAST THREE YEARS. NOW THAT THE WARRANTY IS EXPIRED, I HAD TO CHANGE THE DRIVESHAFT, FELL OUT WHILE TRANSPORTING PASSENGERS; TRANSFER CASE, THE TRANSITION FROM DRIVE, THE AUTOMATIC SHIFT WOULD JERK; A PASSENGER I HAD IN THE CAR TOLD ME ONE DAY I WOULD NOT MAKE IT UP A HILL. ONE WEEK LATER IT HAPPENED. TRANSMISSION, THE VEHICLE WOULDN'T MOVE EVEN WHEN GAS WAS APPLIED; 6 COILS AND PLUGS, THE BAD SMELL OF SOMETHING BURNING WAS SCARY. I HAD TO PULL OFF THE ROAD BECAUSE THE REDUCE POWER LIGHT COME ON. YESTERDAY, 12/26/16, I WENT THROUGH THIS AGAIN!!! THERE IS A RUBBING SOUND IN ONE OF MY WHEELS, DON'T KNOW WHAT THAT IS YET. I ALSO CHANGED THE AXELS AND ABOUT TO CHANGE THE TIE RODS FOR A CLUNKING NOISE WHILE MAKING TURNS ON UNEVEN SURFACES. I MADE NUMEROUS COMPLAINTS TO GMC HQ AND THE DEALER HERE IN THE VI FROM 2013. THE DEALER CHANGED PARTS THAT WERE IRRELEVANT AND TOLD ME IT WAS FIXED.

THIS IS MY CAR, BUT MY HUSBAND AND I TRIED TO TAKE A LONG TRIP IN THE CAR AND MY HUSBAND FOUND THAT HE WAS NOT A SAFE DRIVER DUE TO THE UNCOMFORTABLE HEAD REST DESIGN. MY HUSBAND IS 6' 4" TALL AND THE ACADIA HEAD REST PUSHES HIS HEAD FORWARD AND DOWN AT AN AWKWARD ANGLE. THIS CAUSES HIM TO BE FATIGUED, GET A HEADACHE FROM HOLDING HIS HEAD AT AN AWKWARD POSITION AND DOES NOT ALLOW HIM TO LOOK THROUGH HIS GLASSES CORRECTLY. THIS IS AN UNSAFE SITUATION FOR A DRIVER DURING A LONG TRIP. I CONTACTED GM TO SEE IF WE COULD GET A DIFFERENT HEAD REST THAT WOULD BE SAFE AND COMFORTABLE FOR A TALL DRIVER BUT THEY SAID THAT THEY COULDN'T HELP US. THEY DID ADMIT THAT MY HUSBAND IS NOT THE ONLY DRIVER WHO HAS EXPERIENCED THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE HEAD LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY HAD OVERHEATED, MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

THE POWER STEERING STOPS WORKING WHEN TRYING TO PARK OR MOVING AT A SLOW SPEED. I AM IN GOOD SHAPE AND IT TAKES ME ALL MY POWER WITH TWO HANDS TO TURN THE STEERING WHEEL. THERE IS NO WARNING IT CATCHES YOU OFF GUARD AND MULTIPLE TIMES ALMOST HIT CARS IN SPOTS NEXT TO WHERE I PARK. WE ALSO HAVE HAD THE AIR CONDITIONING FIXED TWICE SINCE WE'VE BOUGHT IT AND STILL DOESN'T BLOW AS COLD AS IT SHOULD. THE CAR HAS 78,000 MILES.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY AND CRASHED OFF THE SIDE OF A CLIFF. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS STILL IN PARK WHEN IT WAS TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

STEERING WOULD INTERMITTENTLY LOCK UP OR BE VERY DIFFICULT TO TURN AT LOW RPMS. THIS PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE IN THE LAST YEAR AND HAS NEARLY CAUSED SEVERAL ACCIDENTS. UPON RESEARCHING A FIX TO THE PROBLEM I HAVE FOUND MULTIPLE COMPLAINTS ONLINE ON ALL GM ACADIA, TRAVERSE, ENCLAVE AND OUTLOOK VEHICLES. GM HAS A COUPLE OF TSB COVERING THIS ISSUE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT GM HAS KNOWN ABOUT AND DONE NOTHING OTHER THEN TO CHARGE YOUR $1500+ TO FIX A KNOWN STEERING DEFECT. *TR

AIR CONDITIONER/COMPRESSOR HAS FAILED AND THE UNIT IS LEAKING FREON INSIDE THE CAR CABIN WHEN AIR CONDITIONING OR VENTS ARE OPEN. THERE IS ALSO A HISSING SOUND AND EXHAUST COMING FROM THE COMPRESSOR, WHICH WAS PROCEEDED BY A BURNING SMELL WHEN THE UNIT INITIALLY FAILED. AFTER DOING SOME RESEARCH, IT APPEARS THAT THIS IS AN ON-GOING ISSUE FOR PEOPLE WHO OWN THIS PARTICULAR MAKE AND MODEL OF CAR - THERE ARE DOZENS OF PEOPLE DOCUMENTING THIS ISSUE ONLINE, BUT GMC REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. WE CONTACTED THE DEALER AND WERE INFORMED THAT NOT ONLY WOULD WE HAVE TO PAY FOR THE EXPLORATION OF THE PROBLEM, WHICH RESULTS IN THE COSTLY REMOVAL OF THE DASHBOARD, WE WOULD ALSO NEED TO PAY TO FIX IT EVEN THOUGH THERE IS LESS THAN 40,000 MILES ON THE CAR AND IT IS BARELY 2 YEARS OLD. WE HAVE HAD TO SHUT THE VENTS AND FORGO USING THE VENTILATION WHEN DRIVING BECAUSE THE LEAKING FREON CAUSES PASSENGERS TO BECOME LIGHT-HEADED AND DEVELOP A HEADACHE. WHEN THE WEATHER IS HOT, YOU NEARLY SUFFER FROM HEAT EXHAUSTION WHILE DRIVING. ADDITIONALLY, THE HEATING HAS ALSO FAILED AT THIS POINT, RENDERING THE SYSTEM USELESS. *JS

HEADLIGHT CONNECTOR WAS OVERHEATING AND MELTED. *TR

SEAT BELT LATCH CABLE FOR MIDDLE ROW DRIVERS SIDE SEAT FAILS. CABLE SEEMS TO BE STRETCHING OUT ON REGULAR BASIS. THIS IS GOING TO BE THE 2ND CABLE REPLACEMENT SINCE PURCHASING THE VEHICLE IN AUGUST 2010. HAD CABLE REPLACED IN JULY 2013 AND USED MIDDLE ROW SEAT APPROXIMATELY 6 TIMES SINCE THEN BUT CABLE STRETCHED AND LATCH FAILED AGAIN. THIS FAILURE COULD RESULT IN SERIOUS INJURY IN THE CASE OF A HEAD ON COLLISION AS PASSENGERS IN DRIVERS SIDE MIDDLE ROW SEAT COULD BE HURLED FORWARD IF SEAT IS NOT LATCHED APPROPRIATELY. *TR

VEHICLE WAS SLOWING TO TURN AND AT 15MPH THE STEERING LOCKED UP MAKING THE VEHICLE UNCONTROLLABLE. VEHICLE WAS STOPPED BY MEDIAN CURB AND STEERING SOMEHOW UNLOCKED. TOOK VEHICLE TO DEALERSHIP AND THEY REPLACED THE STEERING GEAR, RACK AND PINION, AND POWER STEERING PUMP. NOW A LITTLE OVER 18MONTHS LATER THE VEHICLE HAS STARTED LOSING POWER STEERING AGAIN. DEALERSHIP IS QUOTING ME $2100 TO FIX WHEN THEY REPLACED THE LAST PART UNDER A WARRANTY/RECALL. *TR

HEAD LIGHT MOUNTS HAVE MELTED DUE TO HEAT FROM THE DAYTIME HEADLIGHT BULBS. NOW I CANNOT MAINTAIN FUNCTIONING DAYTIME RUNNING LIGHTS. BULBS BURN OUT IN JUST A FEW DAYS USE. GM CLAIMS THIS IS NOT A SAFETY ISSUE AND THEREFORE WILL NOT REPLACE THE HEADLIGHT UNITS. *TR

DRIVING 40MPH, ACCELERATED INTO THE LEFT LANE TO PASS. REMOVING MY FOOT FROM THE ACCELERATOR, MY VEHICLE CONTINUED TO ACCELERATE WITH THE PEDAL MOVING TO THE FLOOR. AFTER REPEATEDLY STOMPING THE BRAKE AND DEPRESSING THE "CANCEL CRUISE" CONTROL BUTTON, I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE BEFORE HITTING THE VEHICLE AHEAD OF ME. THIS HAPPENED ABOUT 3.5 HOURS INTO A 9 HOUR TRIP, SO THE VEHICLE WAS WARM. I WAS ABLE TO REPEAT THE CONDITION 4 TIMES. TWICE WITH THE CRUISE ON BUT DISENGAGED AND TWICE WITH THE CRUISE TURNED OFF. I DISCOVERED THAT STOMPING THE BRAKES OR DEPRESSING THE CANCEL CRUISE BUTTON CLEARED THE CONDITION. AFTER A COUPLE OF STOPS, CONDITION OCCURRED A 6TH TIME AS I ATTEMPTED TO PASS A VEHICLE GOING 50MPH. AS I DEPRESSED THE ACCELERATOR, THE SYMPTOM RECURRED WITH MY VEHICLE ACCELERATING TO 80 MPH BEFORE CONTINUALLY DEPRESSING THE "CANCEL CRUISE" BUTTON RELEASED THE STUCK ACCELERATOR. ON 3 JUNE, TOOK THE VEHICLE TO THE DEALER SERVICE DEPARTMENT. NEITHER DEALER TECH NOR I COULD REPRODUCE THE PROBLEM. . THINKING VEHICLE TEMP COUD BE THE DIFFERENCE, I LEFT THE VEHICLE WITH THE TECHNICIAN. HE DROVE IT FOR 3 HOURS AND APPROXIMATELY 150 MILES AND COULD NOT REPLICATE THE PROBLEM. DEALER OPENED GM TECHNICAL ASSISTANCE CASE (71-1189923303) AND ALLEGEDLY GM HAS NO RECORD OF SIMILAR PROBLEMS. THE DEALER HAD NO RECOURSE BUT TO RETURN THE VEHICLE TO ME. I CALLED GM CUSTOMER ASSISTANCE AND REGISTERED MY CONCERN. SEVERAL DAYS LATER, GM CUSTOMER ASSISTANCE CALLED SAYING THAT GM HAD NO RECORD OF SIMILAR INCIDENCES BUT HAD LOGGED ANOTHER VEHICLE SERVICE REQUEST (71-1191383116). I QUESTIONED THIS REVELATION AS I HAD FOUND SEVERAL DOCUMENTED SIMILAR CASES WITH ACADIAS ON EDMUNDS.COM. MY WIFE NORMALLY DRIVES THIS VEHICLE. I AM UNSURE HOW SHE WOULD HAVE REACTED HAD THIS HAPPENED WITH HER DRIVING. IT IS DEFINITELY A MAJOR SAFETY CONCERN. *TR

THE VEHICLE LOSES ITS POWER STEERING WHILE BACKING INTO PARKING SPACES AND WHILE THE STEERING WHEEL IS TURNED SHARPLY. NO POWER STEERING AT ALL. *TR

POWER WINDOW CONTROLS INTERMITTENTLY NOT WORKING TO CLOSE ALL PASSENGER WINDOWS FROM DRIVER DOOR CONTROL PANEL. ONLY WORK AROUND DISCOVERED IS TO LOCK/UNLOCK WINDOWS AND THEN CLOSE WINDOWS, WORKS APPROX. 75% OF TIME. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONSISTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE AIR BAG WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM, WHO INFORMED THE CONTACT THAT A DEFECT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,710.

DAYTIME RUNNING LIGHTS KEEP BURNING OUT. THEY HAVE BEEN REPLACED 8 TIMES IN 35316 MILES (CURRENT MILEAGE ON VEHICLE). THE INTERNET HAS MANY PEOPLE STATING THE SAME PROBLEM WITH MELTED WIRING HARNESS, MELTED HOUSING AND MORE. I HAVE BEEN IN CONTACT WITH GM AND THEY REFUSE TO RECOGNIZE IT AS AN ISSUE. THIS IS SAFETY EQUIPMENT AND CONSTANT FAILURE IS NOT A SAFE CONDITION. *TR