2012 GMC Acadia Tires & Wheels Problems

Rear driver side cast aluminum knuckle/hub assembly fractured. The rear wheel partially separated from the suspension with uncontrolled toe, camber, & caster. Wheel impacted suspension linkage causing fracture of rear driver side rotor. Vehicle is available for inspection. Incident caused driver to lose control of vehicle and go into ditch UNKNOWN if problem has been reproduced Vehicle/component has not been inspected No warning symptoms prior to failure

I DISCOVERED A FLAT TIRE AND CALLED AAA TO PUT ON MY SPARE. THEY SAID THE SPARE "DONUT" HAD DANGEROUS RUST ON THE BOLT HOLES AND REFUSED TO MOUNT THE RIM ON MY VEHICLE.THEY CITED A CASE IN A PRIOR WEEK WHERE THEY MOUNTED A RIM LIKE THIS AND IT FELL OFF THE CAR.THESE RUSTY RIMS ARE MOUNTED UNDER THE VEHICLE AND REPRESENT AN UNSAFE SITUATION. I CALLED GM AND THEY REFERRED ME TO THE DEALERSHIP. THE DEALERSHIP CALLED GM AND THEY AGREED ,AS A ONE TIME COURTESY,TO REPLACE THE RIM.THE NEXT DAY,THEY CALLED AND SAID THEY WOULDN'T REPLACE IT BUT WOULD GIVE ME$100 GIFT CARD. I SAID,I NEED A SPARE,NOT A GIFT CARD. I SENT ANOTHER E-MAIL EXPLAINING HOW DISAPPOINTED I WAS WITH THEM BACKING DOWN ON THEIR WORD AND THEY OFFERED ME ROAD HAZARD COVERAGE, AGAIN I REFUSED AND STATED I NEED A SAFE SPARE TIRE I THINK THESE SPARE WHEELS SHOULD BE RECALLED OR AT LEAST INSPECTED--THEY ARE UNSAFE..AND NO ONE'S GOING TO NOTICE IT UNTIL IT'S TOO LATE. I'LL HAVE TO GO THROUGH THE EXPENSE OF BUYING A NEW SPARE--THE ONE THAT CAME WITH MY CARE IS UNSAFE AND DANGEROUS. *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. AFTER THE CONTACT PURCHASED THE VEHICLE, HE NOTICED THAT IT DID NOT COME EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER STATED THAT THE VEHICLE DOES NOT COME EQUIPPED WITH A SPARE TIRE. THE APPROXIMATE FAILURE MILEAGE WAS 27,114. UPDATED 9/18/174*CN UPDATED 02/05/2015 *JS