2014 GMC Acadia Air Bags & Restraints Problems

The contact owned a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the contact was avoiding crashing into another vehicle when the contact's vehicle crashed into a tree. The air bags did not deploy. The contact stated that some good Samaritans assisted the contact in getting out of the vehicle. The contact stated that the vehicle was totaled when it crashed into a tree. In addition, the contact stated that within 5–10 minutes later, the vehicle was engulfed in fire. The local fire department arrived and extinguished the fire. The contact stated that the vehicle was consumed in the fire. The vehicle was condemned as a total loss by the insurance company. The vehicle was towed to a local tow yard. The contact declined medical transport to the local medical center, however the following day, the contact went to the local medical center. The contact sustained cuts and abrasions on both legs and knees primarily, cuts and abrasions to the right and left arms, a large bruise on the left side of the chest, right side of chest pain, and severe pain in the right shoulder and back. In addition, the contact stated that on February 02, 2026, the vehicle was serviced for an unknown recall repair in which the driver's side air bag was replaced. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 138,000.

Acadia Denali had Takata air bag inflater replaced, service air bag light is still on. Dealer stated there is a side air bag problem as well. 2014 Acadia’s had previous recall for side airbag issues, most likely is same issue the vehicle isn’t listed. Contacting corporate regarding issue.

Service airbag warning light

See attached document for complaint.

The contact owns a 2014 GMC Acadia. The contact received recall notification of NHTSA Campaign Number: 23V334000(Air Bags), and the vehicle was taken to the dealer several times for the recall repair; however, the contact was informed that the wrong parts were received. The contact was informed that the wrong color of part had been delivered. The contact stated that the issue had persisted for months. The manufacturer was made aware of the issue, and the contact was informed that the dealer would be contacted regarding the issue. Additionally, the contact stated the recall safety risk was major, and the contact was afraid that the vehicle would experience the failure. The contact had not experienced a failure.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Received a safety recall and called Greg Lair GMC to schedule repair. Service guy told me the part is backorder. Called first of June and dealer still says part backorder. Letter said the parts were available. Is the dealership just not wanting to comply with this recall?

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unknown

I received a letter in 2022 regarding an airbag defect in my 2014 GMC Acadia which stated that they would call me when it is my turn to replace it. They airbag light or notification did not appear until 2024 which I called GMC to report it and schedule an service appointment. I was told that there was "NO DEFECT OR RECALL FOR AIRBAGS IN MY MODEL CAR" even after I explained the letter. I was then told I would have to pay 350 for it to be diagnosed then an additional costs for servicing. We continued to drive it as we do not have other options in HI. The airbag service light reappeared on [XXX] for 2 days and we are concerned why, where, how and who will take our complaint/life seriously? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 GMC Acadia. The contact was advised about the VIN being included in NHTSA Campaign Number: 23V334000 (AIR BAGS) at the point of sale. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the parts were available. The contact had not experienced a failure. Parts distribution disconnect.

I've received a recall notice for my vehicle and the part to fix this issue has been on back order for over a year.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have called GM multiple times and the local dealership. GM Motors has airbags and are currenlty fixing vehicles and has not included my vehicle in any current priority group. The local dealer tried to get my vehicle included in this current round and was denied despite my vehicle being in Louisiana where it is very hot and humid. Both of these are risk factors causing the explosion of the inflator. I am disabled and my family needs my vehicle to take me to appointments because we bring my walker and O2 tank and now I have a $54,000 vehicle that they are all too afraid to drive. My daughter is short and has to sit right at the steering wheel. There are newer vehicles than mine on the priority list. This is ridiculous and dangerous. See priority list below.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.