2016 GMC Acadia Complaint Log

Went to get alignment and mechanic said the rack and pinion was faulty because of noise when making turn in vehicle

Passenger side carpeting and foam are soaked from a leakage somewhere. The fuse panel under glove box is soaked and not working correctly. Water is almost making its way into battery under passenger side rear floor. Rust has formed under the shifting console. Car is moldy. No one can tell me what is happening but thousands of complaints online regarding GMC Acadia all have this problem. My vehicle is useless 20,000 in the driveway and cannot drive. Not to mention me and my kids have been driving in mold for who knows how long. GMC needs to fix this issue before they have a class action lawsuit on their hands.

While driving my 2016 GMC Acadia Denali home from work I noticed my speed getting faster so I let off my gas pedal. My engine then abruptly revved to the highest rpm and accelerated ON ITS OWN. My speed increased to almost 100 mph and I am going up a steep incline. I did not have my foot on the pedal and this car accelerated on its own and was only going faster and faster. I tried to brake but it would not slow my car down. I am in rush hour traffic and I feel like this is where I am going to die today. I continued to slam on my brakes to a point that I felt the brakes grinding but ultimately was able to slow the car down enough to get to the side of the road. However, I am unable to fully stop my car. After I was able to slow it down to a slow crawl (even with the engine rpms revving extremely high still), I was fumbling for my phone to call my husband and inadvertently took my foot off the brake and the engine jerked me again and caused my car to take off again with such force my whole body hit my seat back. I then slammed the brakes again and pushed the gear into park with such force to automatically stop the car, which was hard to do because the car was still moving. Once the car was in park, the engine continued to rev at the highest speed and I then turned my car off. I was such an emotional wreck after this I got out of my car and refused to get back in it to this day. This vehicle is possessed. I looked up this same issue with other GMC Acadias and found it has happened to others yet AGAIN GMC does not recall these vehicles. This is the second serious issue I have had with this vehicle and I want GMC to take my car back and I will NEVER own another GMC!

Concern: Engine Missfire. Cause: Low compression on #1 cylinder. Remove head and found burnt exhaust valve. Safety: My family was put in harm because due to faulty parts we could have started a fire if we would have continued to drive the vehicle, according to GMC dealership in Ashtabula. Fixed: We got all parts fixed by Chevrolet dealer in Archbold. They confirmed issues presented in Ashtabula and fixed the problem. There was no cause to the issues, only faulty parts. Warning lights: Check Engine light turned on and Check Stablitrak came on during the issue.

My care received error code stating service side detection system. Took it to a dealer who, after thoroughly checking my entire electrical system told me the fuse to my side detection modules blew and caused those defective modules to then create a continuous back-feeding of power to the rear wire harness causing a complete depletion of my battery, but also caused the wires to completely melt to the wire harness, which in turn rendered my radio useless and caused several other electrical error codes to come up on my DIC. THIS COULD HAVE CAUSED A FIRE! GM knows this is an ongoing issue because there are ZERO modules to date to replace my defective modules. NONE! From what I read from other blogs, a lot of other GMC owners are having the same issues, YET GMC does not feel this is worth a recall! It could be weeks to months to receive the replacement modules and I tend to feel they will still be sub par. I WILL NEVER BUY A GM VEHICLE AGAIN AND I WOULD NOT RECOMMEND IT TO ANYONE IF THEY VALUE THEIR FAMILIES LIVES AND THEIR HARD EARNED MONEY!

I received an error stating “service side detection system” first. Then I started having issues with every error code coming up, side air bag, the side detection lights staying on at all times while engine is on, and I lost my radio entirely. Without my radio I have back up camera! A dealership told me my wire harness is defective, either a frayed wire, corroded wire, and that it is blowing all my fuses. This is before they have completed my service, at my expense. The electrical system runs my car!! Side detection system issues are a SAFETY ISSUE!! It seems this is not the first GMC has heard of this but their response is nothing! How can this safety issue be allowed to continue with GMC not taking steps to fix it in a recall?

this is a follow up to my last report. My dealer service dept told me my "side detection modules" blew a fuse. When the fuse blew it should have turned them off. It didn't. The modules stayed on 24/7 until all my electrical components went haywire and burned my battery out. After spending $250 on a new battery, I had issues again with the alerts coming on my DIC. After extensive tracing of the electrical issue by my local GMC dealer, he told me the side detection modules staying on 24/7 caused not only my battery to burn out but caused the wires to burn to the rear electrical harness. He stated this is a defect with the modules and this could have caused a fire right under where my three children sit! I now have to wait indefinitely to get the modules that my service dealer ordered because so many people are having this same issue that they are on back order FOREVER! So my service dealer had to turn off the modules after he replaced the fused wires and wire harness and I have to drive with that alert on 24/7. This is a disgrace to GMC that this is a recall for other Acadia years but not my 2016 model! Other GMC Acadia owners need to be alerted to this potential SERIOUS fire hazard!

Experienced noise when turning at slow speeds and the wheel was difficult to turn at times. Took it in to dealer and was informed that the entire steering system needed to be replaced for $6300.

This is a complaint update#498946. I made all the necessary repairs outlined and detailed on the diagnostic report issued by the dealership. I picked my vehicle up on Thursday evening. I got up at 6:00 on Friday March 18th and noticed my OnStar diagnostic report had come through at 12:00 am and stated there was a problem with my emissions/transmission. I immediately at 8:30 called GMC manufacturing and they told me to take the vehicle back and GMC manufacturing made me a 1:00 appointment for the same say while I was on the phone. I had to be at work at 12 noon so my husband took it there and came back and told me that my transmission was bad. The dealership offered to but my vehicle back fir $18,500 or pay for the repairs myself $3.909. I asked for assistance since this was the initial problem I took it in for and it has network weeks and I haven’t heard anything. This month is my 2 year anniversary of owning it. I informed the dealership about the Special Warranty coverage and they stated that this was not covered but I explained to them that the coverage is limited to 150,000 miles and that my vehicle only has 120,000 miles on it so I am confused and seeking clarification and explanation from a higher source and no one has contacted in 2 weeks.

The transmission is not changing gears and is shifting hard. Both Passanger side automatic electric windows will not go back up

Low oil pressure warning, engine shutoff. Vehicle was equipped with oil life monitoring. It was at 20%, when engine shutting down. Engine seized, called tow truck. Towed to shop. The only report was to the dealership and the repair shop. Possible high oil consumption. The warning was last minute, barely had time to react.

Transmition makes jerking motion while driving. During driving the transmition will shutter and make you feel as if the car is going to stop running.

The contact owns a 2016 GMC Acadia. The contact indicated while driving at various speeds the vehicle had experienced random jerking and hesitation. The vehicle was taken to an independent mechanic who diagnosed that the engine control module was faulty. The engine control module was replaced but the failure continued to occur. The vehicle was then taken to the local dealer who diagnosed that the rack and pinion and power steering pump were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

This complaint is not just about this particular vehicle. It's about all vehicles. Seat belts only have one latch. If that latch is damaged in an accident you are trapped. Over 60% of the people killed in auto accidents were not wearing a seatbelt. Why? Because of the fear of being trapped. All first responders carry a seat belt cutter. There are a lot of seat belt cutters on the market today. That proves to me that a seat belt will trap you in a vehicle in its present design. In an accident the seat belt shoulder portion will tighten down. Under pressure, it will not release until you back off the pressure. Under certain circumstances you may not be able to back off the pressure which causes difficulty to release the belt. I have designed, manufactured, and installed a prototype of belt release in my vehicle. I call it my Designated Emergency Seatbelt Hinge. I have also filed for, and received a patent for my design. I believe all vehicles should have an D E S H installed. I don't understand why seat belts only have one release point.

Multiple AC system failures - Rear evaporator core failed in summer 2020. Had the unit replaced at a the dealership. Nine months later the front evaporator core failed. From discussion with numerous mechanics these parts should not be failing. Vehicle has less than 40k miles on it and I am the original owner.

AIR CONDITIONING HOSE RUBBED/MELTED FROM BEING TOO CLOSE TO THE ENGINE FRAME. HAD IT REPLACED IN 2019 BY DEALERSHIP. NOW IT IS HAPPENING AGAIN IN 2021 AND DEALERSHIP SAYS THE BRACKET FOR THE ENGINE NEEDS TIGHTENED SO IT DOESN’T KEEP OCCURRING. IT WILL COST OVER $2000 TO GET THIS FIXED AGAIN. AIR BLOWS HOT AIR IN REAR AND PASSENGER SIDE AC VENTS AND DRIVER SIDE IS GETTING WARMER AS WELL. AIR DOESN’T NOT BLOW COLD WHEN STATIONARY OR WHILE DRIVING.

TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MARVIN K. BROWN AUTO CENTER (1441 CAMINO DEL RIO S, SAN DIEGO, CA 92108, (619) 272-6867) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

MY CAR PRESENTED WITH ISSUE 'PASSENGER PRESENCE MODULE MALFUNCTION CHECK CIRCUIT' THAT PER GMC SERVICE ADVISOR MAY AFFECT THE PROPER AIRBAG DEPLOYMENT DURING AN ACCIDENT. CAR ONLY HAS 35K MILES AND BARELY USED SINCE PURCHASED BACK IN 2015. NOW THEY ARE NOT BEING COVERED FOR REPAIR/REPLACEMENT.

I HAVE A 2016 GMC ACADIA DENALI THAT HAS A "SERVICE SIDE DETECTION" ERROR ON THE DIC. CALLED IN THE GMC AND THERE IS A SPECIAL COVERAGE ADJUSTMENT #N172097060 ON THIS ISSUE. IT IS SUPPOSED TO BE VALID FOR 6 YEARS / 80,000 MILES. MY ACADIA HAS 41,000 ON IT. WHEN GMC ENTERED MY VIN, IT DOESN'T SHOW UP AS BEING COVERED?? HOW CAN SOME BE COVERED AND SOME NOT IF THEY ALL SEEM TO HAVE THIS ISSUE?

WITH ONLY 49000 MILES ON MY 2016 GMC ACADIA, MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT I HAD TO REPLACE MY GAS PEDAL...I HAVE OWNED NUMEROUS OTHER VEHICLES AND NEVER ONCE HAD I HAVE REPLACE MY GAS PEDAL. THIS IS A HUGE SAFETY CONCERN BECAUSE ACCORDING TO THE SERVICE ADVISER IF NOT REPLACED IT MAY CAUSE MY VEHICLE TO ACCELERATE WITHOUT ME PRESSING ON THE PEDAL.

THE CAR STARTED USING MORE GAS WHEN THE CHECK ENGINE LIGHT CAME ON THE DEALER SAID IT WAS THE TORQUE CONVERTER AND IT IS LOCKING UP.IT COULD FAIL WHEN DRIVEN

THE DRIVERS SEAL BELT LATCH BROKE DUE TO AN "INTERNAL FAILURE".

I WAS DRIVING DOWN THE HIGHWAY AND I WENT TO TURN THE CORNER AS I SLOWED TO TURN THE CORNER THE STEERING WHEEL WOULDN'T TURN, I HAD TO HOT MY BRAKES BECAUSE IT SCARED ME THAT MY CAR WOULDN'T TURN, THE CARS BEHIND ME HAD TO GO AROUND ME, I THOUGHT I WAS ABOUT TO CAUSE A WRECK BECAUSE MY STEERING WHEEL WOULDN'T TURN. I FINALLY GOT IT TO TURN BUT IT WAS REALLY HARD. I WAS THANKFUL MY KIDS WERE NOT IN THE CAR. I TOOK MY CAR IN TO GET LOOKED AT AND THEY SAID I NEED A NEW STEERING RACK, I ONLY HAVE 60,000 MILES ON IT. THEY SAID REPAIRS ARE GOING TO COST $1,200 OR MORE. I CALLED 5 DIFFERENT REPAIR SHOPS AND THEY ALL SAID, THAT IT WAS COMMON ON THE GMC ACADIA AND OTHER GMC VEHICLES. THEY ALSO TOLD ME AT ONE TIME GMC HAD MORE RECALLS THEN THEY HAD VEHICLES ON THE ROAD. WISH I WOULD OF KNOWN THIS PRIOR TO BUYING. COULDN'T IMAGINE WHAT IT WOULD OF BEEN LIKE TO LOSE IN OF MY OWN KIDS ARE SOMEONE ELSE FOR A VEHICLE PROBLEM THAT HAS BEEN KNOWN TO THE MAKERS BUT NOT EVERY PURCHASER.

AC WAS BLOWING HOT AT LESS THAN 42K MILES. IT HAPPENED OUT OF THE BLUE WHEN I PUSHED THE AC BUTTON IT WOULD JUST BLINK, LIGHT WOULD TURN OFF AND IT WOULD BLOW HOT AIR. THERE WAS NO WARNING OF A LEAK OR ANYTHING WRONG BEFORE THIS POINT. THE DEALERSHIP FOUND THE ISSUE TO BE 'LEAK COMBINATION MANIFOLD LINE RUBBING AGAINST R/F BODY BEAM'. IT WAS NECESSARY TO REPLACE A/C COMBINATION MANIFOLD IN ADDITION TO EVACUATING AND CHARGING THE AC COMBINATION LINES AND IT COST ALMOST $900 FOR THIS REPAIR. I SHOULD HAVE LEAKING AC HOSES OR RUBBING AGAINST THE MANIFOLD WITH MILEAGE THIS LOW.

WINDSHIELD WIPER JUST SOPPED WORKING UNEXPECTEDLY. WAS DRIVING AT NIGHT AND IT STARTED RAINING HARD AND WIPERS WOULD NOT MOVE. NO PREVIOUS ISSUE WITH SYSTEM. NOTHING TO INDICATE A FAILURE WAS GOING TO OCCUR.

FAILURE OF POWER STEERING SYSTEM - AT LOW SPEEDS, POWER STEERING ASSISTANCE IS NOT ACTIVE. VERY DIFFICULT TO TURN STEERING WHEEL FROM A STOPPED POSITION OR MOVING AT LOW SPEED. THIS PRESENTS A SAFETY RISK IN THE ABILITY TO AVOID PEDESTRIANS, VEHICLES OR OTHER OBJECTS WHILE DRIVING AT SLOW SPEEDS, MOST NOTABLY PARKING LOTS. CONDITION STARTED AROUND THE 50,000-MILE MARK. AFTER FURTHER EXAMINATION, FLUID APPEAR TO BE LEAKING FROM THE VEHICLE. HAD VEHICLE TAKEN TO GM-CERTIFIED DEALERSHIP FOR SERVICE, AND WAS ADVISED THAT THE POWER STEERING SYSTEM REQUIRED IMMEDIATE ATTENTION. AFTER FURTHER RESEARCH THERE APPEARS TO BE CONCERNING HISTORY OF POWER-STEERING RELATED FAILURE ON THE GMC ACADIA. PRIOR MODEL YEARS (2007-2011) HAD THE WARRANTY EXTENDED ON THE SYSTEM UPWARDS OF 10 YEARS AND 150,000 MILES. IN ADDITION, A VARIETY OF TECHNICAL SERVICE BULLETINS HAVE BEEN ISSUED ON THE POWER STEERING SYSTEM OF THE 2016 GMC ACADIA. NHSTA DATABASE ALSO POINTS TO A NUMBER OF SIMILAR INCIDENTS, TYPICALLY OCCURRING AROUND THE 50,000 MILE RANGE. THIS INDICATES A LATENT MANUFACTURE DEFECT IN WHICH FURTHER ACTION MUST BE TAKEN TO ADDRESS THIS ONGOING SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE OR GO FORWARD IN EITHER GEAR. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO SANDOVAL BUICK GMC (300 N HAMILTON RD, WHITEHALL, OH 43213) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

The contact owns a 2016 GMC Acadia. The contact stated that the driver’s side seat control panel had detached from the seat without warning. The contact had initially taken the vehicle to a dealer where the seat panel was replaced out of pocket. Recently, the contact discovered that the same panel was fractured for the second time. The dealer was notified of the failure and the contact made another appointment with the same dealer for the same failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

MY 2016 GMC ACADIA WAS BROUGHT IN FOR A BASIC CAR INSPECTION. THE CAR HAS 54,000 MILES. I WAS TOLD IT FAILED INSPECTION DUE TO THE LEAKING OF STEERING FLUID. I NEEDED A NEW GEAR ASSEMBLY. THE CAR HAD NO ISSUES PRIOR TO THIS AND I TAKE THE CAR REGULARLY TO GMC. FORTUNATELY, I DID NOT GET INTO AN ACCIDENT, BUT I DRIVE 60 MILES A DAY TO WORK AND THIS COULD HAVE BEEN MUCH WORSE. THE TOTAL COST TO HAVE IT FIXED WAS ALMOST $3,000. I DID NOT HAVE THE EXTENDED BUMPER TO BUMPER WARRANTY, SO I HAD TO PAY OUT OF POCKET.AFTER READING MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM, I CALLED GMC CORPORATE TO MAKE AN OFFICIAL COMPLAINT WITH THEM. IF YOU OWN THIS CAR AND ARE ANYWHERE FROM 40-70K MILES, PLEASE HAVE THIS CHECKED OUT. I HAVE 2 SMALL CHILDREN AND I COULD HAVE EASILY CRASHED IF I DIDN'T HAVE MY CAR INSPECTED. THIS NEEDS TO BE A RECALL IMMEDIATELY. PEOPLE BUY THIS SPECIFIC CAR, BECAUSE THEY HAVE CHILDREN AND WANT A SAFE VEHICLE. THE FACT THAT THEY HAVE NOT RECALLED THIS ISSUE IS AWFUL. I LOVE AMERICAN CARS, BUT I AM LOSING FAITH IN THEM. PLEASE REPORT THIS PROBLEM, SO THAT MAYBE GMC WILL BE FORCED TO RECALL THE ISSUE AND SAVE LIVES.

POWER STEERING GIVES OUT AT LOW SPEEDS. TOOK IT IN AND WAS TOLD IT'S A CRACKED POWER STEERING FLUID PUMP. $2700. CAR HAS 55,000 MILES AND HAS BEEN MAINTAINED BY DEALERSHIP. *TR

2016 GMC ACADIA SLT-1, 58,000 MILES. TOTAL LOSS OF POWER STEERING BACKING OUT OF A PARKING SPACE WITH NO PRIOR SYMPTOMS. THE CAR WOULD BARELY TURN AT LOW SPEEDS AND MADE A LOUD HOWLING NOISE WHEN WHEEL WAS TURNED. I TOOK THE VEHICLE TO THE DEALER AND THEY TELL ME I NEED THE POWER STEERING PUMP, RACK AND PINION AND ALL NEW HOSES. NO PRIOR WRECKS OR ISSUES. THIS IS RIDICULOUS TO BE HIT WITH A $4100 BILL WITH NO EXPLANATION OF WHY THIS COULD HAPPEN. *TR

SERVICE SIDE DETECTION SYSTEM WARNING STARTED ALERTING ME A FEW WEEKS BACK. THIS NOW IS THE SECOND TIME THAT IT HAS AFFECTED ALL THE ELECTRONICS IN MY CAR. SENDING ME RANDOM ERROR MESSAGES AND AFFECTING THE CAR FROM OPERATING IN A SAFE CONDITION. CAR WOULD NOT START FOR 40 MIN. ONCE I FINALLY GOT IT STARTED, NONE OF THE GAUGES WORKED AND TURN SIGNALS WERE NOT GOING OFF IN THE CAR. LUCKILY I WAS CLOSE ENOUGH TO HOME, BUT THIS COULD BE A SERIOUS SAFETY ISSUE IF I WAS FAR FROM HOME. CAR WAS NOT IN MOTION AS I STARTED TO NOTICE ISSUES AND PULLED TO THE SIDE OF THE ROAD. NOTICED AS I WAS PULLING UP TO A STOP AND THE BRAKES WERE NOT WORKING CORRECTLY AND STARTED TO GET TRACTION NOTICES FROM THE SYSTEM IN THE CAR.

THE TRACTION WARNING SUDDENLY COMES ON THEN THE STABILITY SERVICE WARNING JUMPS ON....AUTOMATICALLY LOWERING MY SPEED WHILE I'M ON THE FREEWAY DRIVING. WHEN I PULL OVER AND TURN THE CAR OFF THEN TURN IT BACK ON...THE LIGHT GOES AWAY. THIS HAPPENED SEVERAL TIMES. DEALERSHIP CAN NOT FIND ANYTHING WRONG. IT HAPPENS WHEN I HIT A POT HOLE OR SPEED BUMP

TRANSMISSION SEEMED TO HESITATE WHILE SHIFTING AND SLIP AT DIFFERENT SPEEDS. TOOK TO JIM ELLIS MALL OF GA DEALER WHERE THEY DETERMINED THE TORQUE CONVERTER CLUTCH HAD FAILED CAUSING THE SHUTTER AT ALL SPEEDS. DEALER INDICATED THE COMPLETE TRANSMISSION NEEDED TO BE REPLACED. VEHICLE ONLY HAD 111,000 MILES AND ALL PREVENTIVE MAINTENANCE PROGRAMS WERE FOLLOWED INCLUDING TRANSMISSION FLUSH AT 65,000 MILES. VEHICLE IS ONLY 4 YEARS OLD AND NEVER PULLED A TRAILER OR ABUSED IN ANY WAY. SINCE THE NEW TRANSMISSION WAS INSTALLED, THE OWNER FEELS THE ORIGINAL TRANSMISSION EVER FELT RIGHT BUT CAN'T PROVE IT.

AC MAKES NOISE UNDER HOOD AND DOES NOT GET COLD. MECHANIC SAID AC VERY LOW AND REAR EVAPORATOR IS LEAKING. VEHICLE ONLY HAS 31300 MILES. CHECKED ONLINE AND OTHERS HAVE HAD THE SAME ISSUE WITH THE ACADIA. *TR

I HAVE A 2016 GMC ACADIA, WITH 30,000 MILES, WELL MAINTAINED. SUDDENLY MY STEERING WHEEL IS LOCKED WHILE MAKING TURNS AT A LOW SPEED. THIS WAS VERY SCARY AS MY WHEEL WAS COMPLETELY LOCKED AND I HAD KIDS IN MY CAR. VEHICLES RUNNING GOOD WHEN AT HIGH SPEED. I HAVE SEEN SO MANY COMPLAIN WITH THE SAME MODEL AND SAME ISSUE, YET, GMC HAS NOT POSTED ANY RECALL ON THEIR VERY DANGEROUS ISSUE.

MY POWERING STEERING PUMP STOPPED FUNCTIONING WHILE DRIVING, MAKING IT VERY HARD TO TURN THE WHEEL AT LOW SPEEDS, AS IF THERE IS NO POWER STEERING AT ALL. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A WEAR AND TEAR PROBLEM AND AFTER INVESTIGATING IT I NOTICED THEY HAVE RECALLED OVER 1 MILLION CARS FOR STEERING FAILURE.

POWER STEERING PUMP FAILURE OF FRONT SEAL RESULTING IN RANDOM FAILURE OF POWER STEERING AT LOW SPEED, PARKING AND TURNS AT INTERSECTIONS ETC LEADING TO NEAR COLLISIONS. NO WARNING PRIOR TO FAILURES. 58,000 MILES

VEHICLE TAKEN IN FOR FAULTY CALIPER, THEN TOLD BY DEALERSHIP WE NEEDED TO FIX A LEAKING POWER STEERING LINE, WE PAID TO FIX BOTH. TAKEN IN TODAY AND TOLD WE HAVE A LEAKING POWER STEERING GEAR. SAFETY ISSUE $2,065. 58,200 MILES. COULD LOOSE POWER STEERING DUE TO MULTIPLE LEAKS. HAVE NOT LOST STEERING YET. MUST GET FIXED.

SEAT BELT FOR DRIVER DOES NOT SECURE. GMC STATES NOT COVERED UNDER WARRANTY LEEK IN POWER STEERING. KNOWN ISSUE WITH GMC AND NO RECALLS

POWER STEERING PUMP FAILURE. WHILE DRIVING MY 2016 GMC ACADIA ON A TRIP OF ABOUT 350 MILES (MOSTLY HIGHWAY) EVERYTHING SEEMED TO BE WORKING FINE UNTIL NEAR THE END OF THE TRIP. AS I EXITED THE HIGHWAY AND STARTED SLOWING DOWN THE STEERING BECAME VERY STIFF AND BY THE TIME I CAME TO A STOP LIGHT I COULD NOT TURN THE STEERING WHEEL AT ALL. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND AS THE RPM INCREASED THE POWER STEERING PUMP WORKED GOOD ENOUGH TO MAKE THE TURN AND GET ME HOME. LUCKILY I ONLY HAD ABOUT A MILE TO GO. I CHECKED THE FLUID AND IT WAS LOW SO I TOPPED IT OFF AND RAISED THE FRONT TIRES OFF THE GROUND IN ORDER TO TURN LOCK TO LOCK TO TRY TO GET ANY AIR OUT OF THE SYSTEM. AFTER LOWERING THE VEHICLE I TRIED TO DRIVE IT AND I STILL COULD NOT TURN THE STEERING WHEEL WITHOUT PRESSING THE GAS. AS I LOOKED FURTHER I NOTICED THAT THE HOSE THAT LEADS TO THE POWER STEERING PUMP HAS FLUID ALL OVER IT WHERE IT GOES THROUGH A GROMMET ATTACHED TO THE REAR OF THE ENGINE. THE GROMMET IN THE METAL BRACKET WAS FALLING APART AND THE HOSE APPEARS TO BE CHAFFING ON THE METAL BRACKET. THE LEAK IS VERY SMALL AND THERE'S NO TELLING HOW LONG IT HAS BEEN RUBBING THE BRACKET. THE VEHICLE IS OUT OF WARRANTY BUT ONLY HAS 50K MILES ON IT AND HAS NEVER BEEN WRECKED OR HAD ANY REPAIRS DONE THAT COULD HAVE CAUSED THIS. IT APPEARS TO BE AN IMPROPERLY INSTALLED BRACKET/GROMMET THAT CAUSED THE PROBLEM.

MY VEHICLE IS A 2016 GMC ACADIA DENALI WITH AWD. THE POWER STEERING WAS VERY STIFF WHILE AT LOW SPEEDS WHEN THE WEATHER WAS COLD LAST WINTER. DURING THIS SPRING AND SUMMER THE STEERING CONTINUED TO GET WORSE AND NOW THERE IS NO POWER STEERING AT LOW SPEEDS AND LOW RPM. THE VEHICLE JUST TURNED 39,000 MILES. THIS MAKES DRIVING VERY DANGEROUS WHILE MAKING TURNS AND TRYING TO PARK THE VEHICLE. THE VEHICLE IS NOW IN THE DEALERS SHOP AND THEY HAVE SAID THE POWER STEERING PUMP AND STEERING GEAR BOTH NEED TO BE REPLACED AS THE PUMP IS FAILING AND THE STEERING GEAR IS LEAKING INTERNALLY.

ON SATURDAY (8/31/2019), I NOTICED THAT THE AC IN MY 2016 ACADIA (ABOUT 79,000 MILES) WOULDN'T TURN ON. MY VEHICLE HAS TWO EVAPORATORS, ONE IN THE FRONT FOR THE FRONT AC, AND ONE IN THE REAR FOR THE REAR AC. THEY ARE CONNECTED BY AN ALUMINUM TUBE (GM PART #23199274). WHEN I TOOK THE VEHICLE INTO THE GMC DEALER, THEY SHOWED ME THAT A CONNECTOR ON THE POWER STEERING FLUID (PSF) LINE, WHICH RUNS BESIDE THIS ALUMINUM TUBE (SEE PHOTO 1), HAD RUBBED UP AGAINST THE ALUMINUM AND WORN A HOLE IN IT, ALLOWING ALL THE REFRIGERANT TO LEAK OUT (PHOTO 2). THERE IS SUPPOSED TO BE A LITTLE RUBBER PIECE THAT FITS OVER AND PROTECTS THE COOLANT LINE (YOU CAN SORT-OF SEE IT IN THE PICTURES), BUT THAT PIECE IS SMALL AND SLIDES DOWN, EXPOSING THE ALUMINUM TUBE. THE TECHNICIAN THEN TOLD/SHOWED ME HOW HE USUALLY BENDS OR MOVES THE PSF LINE SO THAT IT DOESN'T RUB AGAINST THE ALUMINUM COOLANT TUBE. THIS INDICATES THAT GM IS AWARE OF THE ISSUE AND HAS DONE NOTHING IN AN ATTEMPT TO FIX IT, EVEN THOUGH THIS INHERENT DESIGN FLAW ALLOWS THE ENTIRE COOLANT CHARGE TO LEAK INTO THE ATMOSPHERE. NEEDLESS TO SAY, SINCE REFRIGERANT IS NOT EXACTLY ENVIRONMENTALLY FRIENDLY, I FIND IT CONCERNING THAT GM IS APPARENTLY AWARE OF THIS ISSUE AND HASN'T TAKEN THE NECESSARY STEPS (LIKE A VOLUNTARY RECALL) TO FIX IT. I CALLED THE GM CUSTOMER SERVICE LINE AND MADE THEM AWARE OF THE SITUATION, AND THEY SAID "THERE IS NOTHING THEY CAN DO." I'M HOPING THIS COMPLAINT FORCES THEM TO RESOLVE THE ISSUE AND STOP LEAKING FULL REFRIGERANT CHARGES INTO THE ATMOSPHERE. NOTE THAT THIS WOULD ALSO BE AN ISSUE IF THE SITUATION WERE REVERSED AND IT WAS THE AC COOLANT TUBE THAT CHAFED THROUGH THE PSF HOSE. IF THE PSF CONNECTOR WAS EVEN 1 CM OFF, THEN HYPOTHETICALLY THE COOLANT TUBE COULD RUB THROUGH THE PSF HOSE AND CAUSE A FAILURE OF THE POWER STEERING SYSTEM. IT IS ALSO DESIRABLE TO AVOID THIS AS WELL, FOR OBVIOUS REASONS.

SIDE DETECTION MODULES FAILED, DON'T WORK AND NOTIFY OF BLIND SPOTS

THERE HAS BEEN A COUPLE OF INSTANCES WHERE THE CAR JUST SHUTS OFF ONCE WHEN TURNING INTO A PARKING SPACE, AND ONCE WHILE SITTING AT A ROUNDABOUT AND THEN I HAVE TO PUT IT IN PARK AND THEN TURN IT BACK ON. IT SEEMS TO WORK FOR A WHILE AFTER THAT, BUT IT IS EXTREMELY FRUSTRATING FOR A CAR THAT IS NOT THAT OLD AND I JUST GOT IT.

POWER STEERING HAS COMPLETELY GONE OUT. CAR IS 3 YEARS OLD THIS SHOULDN'T HAPPEN

MY KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE ON MY 2016 GMC ACADIA. THE BATTERY HAD TO BE REPLACED BECAUSE IT WAS COMPLETELY DRAINING MY ELECTRICAL SYSTEM. IT HAS BEEN DETERMINED THAT MY CAR IS NOT RECOGNIZING IT IS IN PARK TO RELEASE THE KEY. THE FLOOR SHIFTER NEEDS TO BE REPLACED ACCORDING TO MY GMC DEALERSHIP. THIS IS EXTREMELY DANGEROUS AS THE CAR COULD DRIFT AT ANY TIME, NOT TO MENTION THE STRAIN ON THE BATTERY.

'TAKATA RECALL' WHILE DRIVING THE VEHICLE IT WILL NOT SHIFT GEARS OR HAS A HARD SHIFT. THE VEHICLE STALLS OUT BEFORE WANTING TO ACTUALLY MOVE WHICH COULD RESULT IN FATAL ACCIDENTS. THE CAR IS NEARLY BRAND NEW WITH THESE TYPES OF ISSUES.

A/C COMPRESSOR LOCKED UP AND HAS BURNT THE BELT TO ALL PULLEYS. WAS BEING DRIVEN DOWN HIGHWAY WHICH CAUSED POWER STEERING TO STOP MAKING EXTREMELY DIFFICULT TO STEER ALMOST IN A CRASH.

WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.