2015 GMC Canyon Complaint Log

OVER THE PAST THREE DAYS OUR GMC CANYON HAS UNEXPECTEDLY LOST POWER STEERING AS WE WERE DRIVING DOWN THE ROAD. WHEN THE POWER STEERING GOES OUT, THE ICONS FOR STABILITRACK AND TRACTION CONTROL ALSO POP UP ON THE INSTRUMENT PANEL. POWER STEERING IS ONLY RESTORED BY TURNING THE ENGINE OFF THEN BACK ON AGAIN. THIS ISSUE OCCURRED 3 TIMES WITHIN APPROXIMATELY 30 MINUTES TODAY AS WE WERE DRIVING BETWEEN 45 AND 60 MPH ON A TWO LANE RURAL HIGHWAY THAT WAS RECENTLY RESURFACED. THIS VEHICLE WAS NOT INCLUDED IN THE 2016 RECALL FOR A SIMILAR SOUNDING ISSUE.

MY SISTER WAS DRIVING THE TRUCK WHEN THE POWER STEERING QUIT WORKING WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED. THE STEERING STILL WORKED BUT WAS NO LONGER POWER ASSISTED. TURNING OFF THEN RESTARTING SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW.

WHILE DRIVING SOME TIMES ON THE HIGHWAY AND SOMETIMES WHEN DRIVING SLOW IN THE CITY I LOST POWER STEERING ASSIST AND HAD TO SHIFT TO NEUTRAL AND TURN ENGINE OFF AND RESTART ENGINE AGAIN TO HAVE POWER STEERING WORKING AGAIN. HAVE BEEN HAPPENING INTERMITTENTLY.

THIS IS THE SECOND TIME IN 5 MONTHS THAT MY STEERING WENT OUT ON MY 2015 GMC CANYON. THE FIRST TIME THE DEALERSHIP SAID IT WAS AN ELECTRONIC HARNESS ISSUE EVEN THOUGH THERE HAS BEEN MULTIPLE REPORTS OF STEERING ISSUES. THIS IS VERY SCARY WHEN THIS HAPPENS AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. I WAS DRIVING AND THEN ALL OF A SUDDEN STEERING SHUTS OFF AND THE STABILITY LIGHT COMES ON.

THE POWER STEERING BECAME DISABLED WHILE DRIVING STRAIGHT AT HIGHWAY SPEED IN MY 2015 GMC CANYON AT 52K MILES. I WAS FORCED TO MAKE AN UNSAFE STOP ON THE SHOULDER AND IT TOOK SEVERAL RESTARTS TO GET THE STEERING TO ENABLE AGAIN. SINCE THIS HAPPENED THE FIRST TIME IT HAS STARTED OCCURRING INTERMITTENTLY WHILE DRIVING. THIS HAS MADE MY VEHICLE UNSAFE TO OPERATE FOR ME AND OTHER DRIVERS ON THE ROAD. GM CLAIMS THAT MY VEHICLE IS INELIGIBLE FOR THE PREVIOUS RECALL.

TWO TIMES IN TWO DAYS. LOSS OF COMPLETE STEERING. MY SON DRIVING STRAIGHT 45MPH ON PAVED ROAD. MESSAGE ON DASH BOARD READ 'LOSS OF POWER STEERING CONTROL' AND THE TRACTION CONTROL AND STABILITRAK LIGHTS ALSO CAME ON. COULD NOT EVEN TURN THE STEERING WHEEL. CAME TO A STOP ASAP. SHUT OFF TRUCK AND RESTARTED AND WAS NORMAL AGAIN. VERY SCARY!! SECOND TIME HE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 73MPH AND SAME THING HAPPENED WITH OTHER VEHICLES NEAR. COULDN'T STEER. WAS ABLE TO KEEP TO THE RIGHT AND GET ONTO THE SHOULDER AND STOP. VERY VERY VERY SCARY!!!!!! SHUT TRUCK OFF AND TURNED AGAIN AND EVERYTHING WORKED AGAIN. TRUCK IS PARKED AND WON'T DRIVE NOW. DEALER SAID THIS TRUCK IS NOT PART OF THE RECALL EVEN THOUGH IT HAS THE SAME EXACT PROBLEMS. VERY MUCH A SAFETY ISSUE AND COULD HAVE DIED. GM MUST FIX THIS HORRIFIC SAFETY PROBLEM!!!!!!

OIL COOLANT LINE THAT IS NOT VIEWABLE HAS RUSTED OUT AND OIL IS LEAKING FROM MY CAR, ALMOST CAUSING ENGINE DAMAGE. I DID NOT RECEIVE AN OIL LOW WARNING UNTIL I WAS OUT OF OIL. NO INDICATIONS THE OIL WAS LEAKING AND EVEN WITH CONSISTENT OIL CHANGES IT WAS UNABLE TO BE SEEN UNTIL THERE WAS A PROBLEM. I AM UNSURE HOW LONG THIS HAS BEEN HAPPENING SINCE IT WAS A SLOW LEAK AND I DIDN'T GET ANY ALERTS UNTIL ALL MY OIL WAS GONE. MY TRUCK IS 4 YRS OLD, I BOUGHT IT USED SEPTEMBER 29,2015 WITH 1100 MILES ON IT, I MAINTAIN MY VEHICLE, IT HAS 43000 MILES AND I GET ZIEBART RUST PROOFING YEARLY, THAT I BOUGHT THROUGH THE DEALER WHEN I BOUGHT MY CAR. THIS SHOULD NOT HAVE HAPPENED.

WHILE DRIVING, POWER STEERING WAS DISABLED. LUCKILY NOT WHILE TURNING. STABILITRAC WAS WAS ENGAGED, BUT WAS FORCED TO DRIVE WITHOUT POWER STEERING FOR APPX. 30 MINUTES WITH A 3 MONTH OLD AND SPOUSE. ONCE HOME, TURNED VEHICLE OFF, THEN BACK ON TO MOVE IT APPX. 5-10 MINUTES LATER AND POWER STEERING WAS BACK TO WORKING PROPERLY. TOOK VEHICLE TO MECHANIC, WAS GIVEN GM RECALL BULLETIN 15595A AND TOLD HE COULD NOT REPAIR, I NEEDED TO CALL DEALER. CALLED DEALER AND GMC CUSTOMER SERVICE TO BE TOLD BY BOTH THAT MY VIN IS NOT COVERED. DESPITE EXACT SAME SYMPTOMS GMC WAS NOT WILLING TO DIAGNOSE WITHOUT CHARGE SINCE VEHICLE IS OUT OF WARRANTY. GMC REFUSES TO CONFIRM IF MY VIN MAY HAVE BEEN MISSED WHEN RECALL ISSUED WITHOUT CHARGING. THEREFORE LEAVING ME THE OPTION TO 1. PAY FEES AND OVER PRICED DEALER SERVICE CHARGES TO DIAGNOSE AND ADDRESS THE SAME PROBLEM THAT AFFECTED OTHER 2015 GMC CANYONS OR 2. RISK THE SAME ISSUE WHILE DRIVING CROSS-STATE WITHIN A WEEK DUE TO WORK REQUIREMENTS AND LACK OF AVAILABILITY OF A 'COMPANY CAR.'

VEHICLE STALLS THEN JERKS FORWARD WHEN ACCELERATING AND DECELERATING. JERKING CAUSES BRIEF LOSS OF CONTROL AS VEHICLE LURCHES FORWARD WHILE TRANSMISSION ATTEMPTS TO CATCH UP. THIS OCCURS AT ANY MOMENT WHILE DRIVING (UPHILL, DOWNHILL, TURNING, CITY STREETS AND HIGHWAYS) SEEMS TO OCCUR MOST WHEN SPEEDS ARE UNDER 60 MPH. CAUSES VERY UNSAFE CONDITIONS AND CHECK ENGINE LIGHT GOES ON AND OFF. OCCURRED TODAY AND HAS OCCURRED ALMOST EVERYDAY SINCE I'VE OWNED THE VEHICLE. (2 YEARS)

2015 GMC CANYON RADIO DISPLAY SCREEN CHANGES CHANNELS AND DISPLAY WITHOUT OPERATOR INPUT. DASHBOARD DISPLAY WILL CHANGE FROM" INFO" TO "AUDIO" RADIO STATION .DESPITE NUMEROUS DUPLICATE COMPLAINTS O THE INTERNET (GOOGLE SEARCH ). NO DUPLICATE COMPLAINTS WERE FOUND IN NHTSA ? RESOLVE SEEMS TO BE A DISPLAY SCREEN REPLACEMENT$$$. VEHICLE IN MOTION OR STATIONARY. NO DIFFERENCE.

WHILE I WAS DRIVING THE POWER STEERING WENT OUT AND IT WAS VERY DIFFICULT TO TURN THE VEHICLE. THE DASH GAVE A WARNING THAT READ POWER STEERING. DRIVE WITH CARE. I STOPED THE VEHICLE, TURNED IT OFF AND BACK ON AGAIN AND IT SEEMED TO RESET AND WORKED. THIS HAS HAPPENED TWICE IN THE LAST TWO DAYS. I SEE THAT THERE WAS A RECALL FOR 2015 GMC CANYON FOR THIS ISSUE BUT MY CAR WAS NOT ON THE RECALL LIST. I WAS DRIVING ABOUT 25 MPH THE FIRST TIME AND ABOUT 45 MPH THE SECOND TIME ON CITY STREET. IT IS VERY DIFFICULT TO DRIVE THE TRUCK WHEN THIS HAPPENED. I JUST BOUGHT THE TRUCK USED LAST WEEK SO I DO NOT KNOW IF THE PREVIOUS OWNER HAD THE SAME ISSUE.

SEVERAL TIMES IN THE PAST 2 YEARS, MY 2015 GMC CANYON HAS STALLED WHEN EITHER COMING TO A STOP OR TRYING TO START FROM A STOP. MOST TIMES IT SHUDDERS WHILE STOPPING THEN THE ENGINE SHUTS DOWN. 2 TIMES I THOUGHT THAT I WAS SAFE FROM STALL BECAUSE IT REMAINED RUNNING AFTER THE SHUDDER BUT WHEN I STEPPED ON THE GAS TO GO IT STALLED. THE LAST TIME, ABOUT A WEEK AGO, IT HAPPENED WHILE TRYING TO CROSS A BUSY INTERSECTION. CAUSING ME TO PANIC, THROW IT INTO NEUTRAL AND START, WITH BARELY ENOUGH TIME TO THROW IT INTO GEAR AND GET OUT OF THE WAY OF ONCOMING TRAFFIC. IT'S SCARY AND DANGEROUS TO BOTH ME AND TO OTHER DRIVERS. IVE ATTEMPTED TO TAKE IT TO THE DEALER BUT THEY WON'T DO ANYTHING BECAUSE THERE AREN'T ANY WARNING LIGHTS ON. I DID GET A NOTICE ON THIS, TOOK IT BACK INTO THE DEALER AND AGAIN WAS TOLD WITHOUT WARNING LIGHTS THEY WON'T DO ANYTHING. SO DOES SOMEONE ACTUALLY HAVE TO DIE OR BE IN A LIFE CHANGING ACCIDENT FOR SOMETHING TO BE DONE?

LOSS OF STEERING. PREVIOUSLY THERE WAS A RECALL ON CANYON VEHICLES BUILT FROM JANUARY TO MARCH OF 2015, BUT MY VEHICLE WAS BUILT 6/23/15 AND THE PROBLEM STILL EXIST. I'M ASKING FOR AN EXTENDED RECALL BECAUSE OF THE SAFETY ISSUE IN LOSING THE STEERING. I JUST CAME OFF OF I-80 AT HIGHWAY SPEEDS AND WAS PULLING INTO A PARKING LOT WHEN THE STEERING WHEN OUT. FIVE MORE TIMES THAT DAY THE STEERING WENT OUT ON THE WAY HOME. GOOD THING THERE WASN'T A PERSON WALKING BY ME OR GOOD THING IT DIDN'T GO OUT WHEN I WAS ON THE HIGH WAY ESPECIALLY CHANGING LANES. I HAD THE DEALER "RICHARDSON MOTORS" IN DUBUQUE, IOWA DIAGNOSE THE PROBLEM AT $135.00. THE STEERING QUIT ON ME 5 TIMES THAT DAY WHILE I WAS DRIVING FROM 2 MPH TO 25 MPH..

TRUCK LOSES POWER STEERING GOING DOWN ROAD. I HAVE TO STOP PUT TRUCK IN PARK TURN OFF KEY AND RESTART VEHICLE TO RESET. THIS IS A VERY DANGEROUS SITUATION.

THE POWER STEERING FAILS AND THE TRUCK HAS TO BE TURNED OFF AND BACK ON TO CLEAR THE PROBLEM. FIRST FAILED A WEEK AGO MOVING AT ABOUT 10 MPH. FAILED AGAIN WHILE ROLLING TO A STOP A FEW DAYS LATER. BOTH TIMES SO FAR WAS STEERING STRAIGHT AND IN NO TRAFFIC. ONCE ON PAVEMENT AND ONCE ON DIRT ROAD. 45K MILES ON THIS 2015 CANYON. VERY DANGEROUS FAILURE!

"TAKATA RECALL" WHILE DRIVING AT VARIOUS SPEEDS, STABILIZATION WARNING CODE COMES ON AND I LOSE POWER STEERING. ANOTHER MESSAGE SAYS POWER STEERING SERVICE REQUIRED. WHEN I STOP AND RESTART TRUCK EVERYTHING IS RESET AND WORKS FINE. THIS HAS HAPPENED 4 TIMES IN THE PAST 5 DAYS. LAST TIME THIS OCCURRED IT DID NOT RESET WHEN I STOPPED AND RESTARTED THE TRUCK. DROVE HOME WITH NO POWER STEERING.

RANDOMLY WHEN DRIVING (IN MOTION ON A CITY STREET), THE POWER STEERING HAS STOPPED WORKING. AT THE SAME TIME, THE DISPLAY SHOWS A POWER STEERING SERVICE REQUIRED MESSAGE AS WELL AS A STABILITRAK SERVICE REQUIRED MESSAGE. MOST OF THE TIME, THE TRUCK RESETS WHEN IT IS SHUT OFF AND TURNED BACK ON AND THE MESSAGES GO AWAY AND THE SYSTEMS FUNCTION PROPERLY AGAIN. UNTIL THEY RANDOMLY FAIL AGAIN. OVER THE LAST 2 WEEKS, THIS SCENARIO HAS HAPPENED AT LEAST 6 TO 8 TIMES.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE "POWER STEERING DRIVE SAFELY" AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS TAKEN TO AUTOSTAR CHEVROLET BUICK OF WAYNESVILLE (LOCATED AT 285 HYATT CREEK RD, WAYNESVILLE, NC 28786, (888) 341-3972) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,705. *TR CONSUMER STATED THE PROBLEM WAS FOUND TO BE A LOOSE CONNECTION AT THE OUTSIDE CONNECTION AREA. PLUG WAS NOT COMPLETELY RECONNECTED AFTER SERVICE TO TRANSMISSION. STEERING HAS BEEN FINE FOR LAST 2500 MILES. *JB

THE POWER STEERING AND STABILITY TRACK GO OUT INTERMITTENTLY. WHEN THE TRUCK IS TURNED OFF AND RESTARTED THEY BOTH COME BACK ON. IT IS HAPPENS 2 TO 3 TIMES A DAY WHILE THE TRUCK IS IN MOTION AND IS VERY DANGEROUS ESPECIALLY WHEN IT GOES OUT WHILE IN A TURN.

THE POWER STEERING GOES OUT WHILE DRIVING POWER STEERING AND STABILTRAC LIGHTS COME ON THIS HAS HAPPENED TWICE ON THE HIGHWAY. IF YOU STOP AND RESTART ENGINE STEERING WORKS. THIS IS DANGEROUS LOSS OF POWER ASSIST STEERING

TODAY MY POWERSTEERING SHUT OFF SIX TIMES WHILE DRIVING ABOUT EIGHT MILES BETWEEN TWENTY AND THIRTY MILES AN HOUR EACH TIME I HAD TO PULL OVER AND RESTART TRUCK. CALLED DEALER AND WAS TOLD RECALL WAS DONE ON TRUCK 11/2015 WITH 15000 MILES ON IT NOW HAS 37500 GM NEEDS TO FIX THIS.WILL TAKE TO DEALER 08/16/2019

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STABILIZER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER GMC (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 71,000. *AS *JS *TR

THERE WAS A RECALL PREVIOUSLY 15595 ACCORDING TO GM. WHILE DRIVING POWER STEERING AND STABILITRAK GOES OUT MAKING IT VERY HARD TO STEER AND DANGEROUS, ESPECIALLY IF YOU ARE GOING AROUND A TURN. FORTUNATELY I WAS ABLE TO PULL OVER EACH TIME AND RESET THE CAR. ONCE YOU START IT, NO PROBLEM. IT GOES BACK TO NORMAL. HOWEVER THIS HAS HAPPENED HALF A DOZEN TIMES DURING THE DEAD OF WINTER AND HAPPENED ONCE A FEW DAYS AGO WHEN WE HAD RECORD HEAT. AS I MENTIONED NO PROBLEM DRIVING TYPICALLY, WHICH MAKES ME BELIEVE THE ISSUE IS NOT WITH THE POWER STEERING BUT WITH A FAULTY CONNECTION. I TOOK THE VEHICLE INTO THE SHOP ON MARCH 16, 2019. THEY SAID THE RECALL ITEM WAS ALREADY FIXED PREVIOUSLY. THE DIAGNOSED THAT THE STEERING GEAR AND RACK NEEDS TO BE REPLACED. I HAVE READ ONLINE SIMILAR SITUATIONS WITH OTHER OWNERS. I BELIEVE THIS IS VERY DANGEROUS AND GMC NEEDS TO REPAIR THIS. THIS WAS SOMETHING I FOUND ONLINE DESCRIBING THE ISSUE IN MORE DETAIL: "IN THE AFFECTED VEHICLES, THE TORQUE-SENSOR HARNESS CONNECTOR WAS DAMAGED DURINGFUNCTIONAL TESTING AT THE SUPPLIER. A 'STUCK' PIN ON THE STEERING GEAR SUPPLIER'S TESTDEVICE CAUSED PERMANENT DEFORMATION TO THE CONTACT SPRINGS IN THE TORQUE-SENSORHARNESS CONNECTOR, WHICH AFFECTED THE ELECTRICAL CONNECTION IN THE STEERING GEARCONNECTOR."*DT THE CONSUMER STATED WANTS TO BE REIMBURSE FOR REPAIRS. *TR

LOSS OF ELECTRIC POWER STEERING WHILE MOVING AT SPEEDS BELOW 30 MPH.

TRUCK HAS SHUT OFF TWICE WHILE DRIVING ONCE WHILE SLOWING TO MAKE A TURN AND ONCE WHILE SLOWING TO GO OVER A SPEED BUMP I GET A DASH NOTICE THAT THE POWER STEERING IS OFF PUT TRUCK IN NEUTRAL AND RESTART . ALSO ONCE WHILE RUNNING IN MY DRIVEWAY FOR ABOUT 3 MINUTES POWER STEERING SHUT OFF AND STABILITY SYSTEM WARNING CAME ON TRUCK WAS STILL RUNNING HAD TO SHUT TRUCK OFF AND RESTART. THIS LOSS OF STEERING AND VEHICLE SHUTTING OFF WHILE DRIVING IS DANGEROUS

AS I WAS DRIVING MY TRUCK, I HAD A LOSS OF POWER STEERING ASSIST AND MY DASHBOARD DISPLAYED WARNINGS. I WAS ON ABLE TO STEER THE TRUCK AND ALMOST VEERED OFF THE ROAD. I HAD TO STOP ABRUPTLY. I TURNED OFF THE ENGINE AND RESTARTED THE TRUCK. THE POWER STEERING AGAIN WORKED. I TOOK IT TO THE DEALER AND THEY SAID THAT I NEEDED TO REPLACE THE ELECTRIC BELT DRIVE RACK AND PINION STEERING GEAR. THEY SAID THERE WAS A PROBLEM WITH THE ELECTRICAL CONNECTION IN THE ELECTRONIC STEERING GEAR. THIS IS THE EXACT SAME ISSUE IN RECALL NUMBER 15595B. THEY SAID MY VEHICLE WAS NOT LISTED ON THE RECALL AND THAT IT WAS MANUFACTURED A COUPLE MONTHS BEFORE THE RECALL DATES. IT IS OBVIOUSLY THE SAME ISSUE SO I CALLED GM AND THEY JUST WERE TALKING IN CIRCLES. I CANNOT AFFORD A $2000 REPAIR. IT IS SO OBVIOUS IT IS THE SAME ISSUE AND NOT TO RECOGNIZE IT IS CRIMINAL IN MY OPINION. THIS IS A VERY DANGEROUS PROBLEM. THEY NEED TO FIX THIS BEFORE PEOPLE GET KILLED ON THE ROAD.

LOSS OF POWER STEERING INTERMITTENTLY AND HARD TO STEER WHILE DRIVING DOWN HIGHWAY. MUST PULL OVER AND TURN OFF ENGINE. START AGAIN TO RESET. CAN HAPPEN ONCE OR THREE TIMES BEFORE GOES AWAY.

VEHICLE HAS A BAD SHUDDER WHERE IT IS CAUSING DRIVABILITY ISSUES. THIS OCCURS MAINLY WHEN DRIVING UP AN INCLINE WHEN AT ABOUT 1200 RPM. TRUCK WILL SOMETIMES JERK AND SHAKE AND HAS POOR THROTTLE RESPONSE CAUSING DANGEROUS DRIVING CONDITIONS. THIS HAS HAPPENED SEVERAL TIMES OVER THE COARSE OF ABOUT 3 MONTHS WITH THE LAST INSTANCE OCCURRING TODAY.

POWER STEERING GOES OUT AT RANDOM TIMES. RECEIVED RECALL FROM GMC ABOUT ISSUE AND TOOK TO SHOP. DID NOT FIX! IN FACT, THE POWER STEERING WENT OUT ON THE WAY HOME FROM THE RECALL VISIT. IT IS IMPOSSIBLE FOR MY TEENAGED CHILDREN AND WIFE TO DRIVE WHILE POWER STEERING IS OUT

ON TWO OCCASIONS RECENTLY, MY POWER STEERING STOPPED WORKING, ONCE ON START UP AND ONCE WHILE DRIVING. WHEN THIS HAPPENS, I GET WARNINGS THAT OTHER SYSTEMS AREN'T WORKING, SUCH AS STABILITRAK AND BACKUP ASSIST. PROBLEM SEEMS TO CORRECT ITSELF, AFTER TURNING THE TRUCK OFF. THIS HAPPENED SUNDAY, JUNE 16TH WHILE DRIVING AND BACK IN MARCH WHEN I FIRST STARTED THE TRUCK.

AT LEAST 15 TIMES AFTER 40K MILES MY TRUCK HAS STARTED TO LOOSE POWER STEERING AT VARIOUS TIMES WHILE DRIVING. IT BECOMES ALMOST IMPOSSIBLE TO STEER. AFTER I PULL OVER SHUT THE TRUCK OFF FOR ABOUT 2MIN THEN RESTART IT, IT RESUMES NORMAL OPERATIONS. CONTACTED GMC AND WAS TOLD I WAS RESPONSIBLE AND I WOULD HAVE TO FIX IT ON MY OWN DIME. PLEASE HELP B4 SOMEONE GETS HURT.

RANDOM POWER STEERING LOSS

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED TO SERVICE THE POWER STEERING. THE STEERING WHEEL SEIZED BOTH TIMES AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ALPENA BUICK GMC (133 JOHNSON ST, ALPENA, MI 49707, 989-884-0577) AND LAFONTAINE BUICK GMC (4000 HIGHLAND RD, HIGHLAND, MI 48357, 248-230-4821) DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. LAFONTAINE BUICK GMC REPLACED THE PART. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: RQ19001 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 60,000.

THE TRUCK WILL LOSE POWER STEERING AT ANY TIME OR SPEED WHILE THE TRUCK IS MOVING. THE MESSAGE ON THE DASH READS SERVICE STEERING ASSIST. WHEN I AM DRIVING IT CAN PULL THE STEERING WHEEL OUT OF YOUR HANDS IT'S VERY DANGEROUS. I REPORTED THIS TO MY DEALER AND GMC LAST YEAR THEY FOUND NOTHING WRONG BUT IT IS STILL DOING IT. WHEN YOU CAN GET THE TRUCK TO THE SIDE OF THE ROAD AND TURN IT OFF AND BACK ON IT IS FINE FOR A WHILE AND IT WILL DO IT AGAIN THE SAME WAY.NOW DEALER IS SAYING THE STEERING GEAR ASSEMBLY NEEDS REPLACING AT A VERY HIGH PRICE. I THINK ITS ELECTRICAL. THERE IS A RECALL FOR A PLUG BUT FOR SOME REASON MY TRUCK DOES NOT FALL UNDER THAT RECALL BUT IS STILL HAVING THE SAME PROBLEM. I THINK SOMEONE IS GOING TO BE SEVERELY HURT OR KILLED BY THIS PROBLEM. THEY NEED TO FIX THIS AT THEIR COST NOT MINE. WORRIED.

I WAS DRIVING ON THE DOWNWARD SLOPE OF THE STEEP MISSISSIPPI BRIDGE IN BATON ROUGE, LA AND LOSS MY POWER STEERING CONTROL. LUCKILY, I WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. I COMPLAINED ABOUT THIS A MONTH AGO WHEN I TOOK THE TRUCK TO GERRY LANE GMC. I WAS TOLD IT WAS A BAD BATTERY. SO I PURCHASED A BATTERY FROM THE DEALERSHIP. NOT EVEN A WEEK LATER THE SAME PROBLEM OCCURRED. HOWEVER, WHEN I CUT THE IGNITION OFF AND CRANK BACK UP IT RESETS. THE SERVICE ADVISOR STATED TO BRING IT BACK IN IF IT HAPPENS AGAIN. THIS TIME (ABOUT TWO WEEKS LATER) WHILE I LOST POWER I WAS ABLE TO VIDEO SO I CAN SHOW THIS ADVISOR WHAT KEEPS HAPPENING. THIS TIME IT TOOK ME AT LEAST 4 TIMES CRANKING UP AND THEN SHUTTING OFF THE ENGINE TO GET IT TO RESET SO I COULD GET BACK HOME AND SWITCH CARS. I WAS TOO AFRAID TO CONTINUE DRIVING GOING OVER THE NEXT BRIDGE THAT'S 20 PLUS MILES WITHOUT AN EXIT AND LOSE POWER STEERING AGAIN. I'VE HAD TO RENT CARS FOR THIS REPETITIVE OCCURRENCE WITH THIS TRUCK THAT SEEMS TO NOT BE ABLE TO BE REPAIRED. OR EITHER THEY KNOW WHAT'S WRONG BUT WAITING FOR IT TO BE OUT OF WARRANTY FOR ME TO TAKE ON THE COST OF REPAIRING IT. BUT THIS IS NOT SAFE TO KEEP LOOSING POWER STEERING AND I'M DRIVING ANYWHERE BETWEEN 50 TO 70 MPH. I ALSO EXPLAINED THAT WHEN I PARK I CAN'T TURN THE KEY TO TAKE OUT OF THE IGNITION. SO AGAIN I HAVE TO CRANK UP AND PULL FORWARD TO TRY AND RESET SO I CAN BE ABLE TO REMOVE THE KEY FROM THE IGNITION. I TOOK A VIDEO OF THAT AS WELL THAT I CAN'T POST.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE STEERING TO RETURN TO NORMAL. THE DEALER (LAVERY AUTOMOTIVE SALES AND SERVICE, 1096 W STATE ST, ALLIANCE, OH 44601, (330) 238-4178) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 70,000.

AIR BAG LIGHT CAME ON TO SERVICE AIRBAG WHILE DRIVING. NO IMPACT AT TIME.

AFTER TURNING THE VEHICLE ON I GOT THE FOLLOWING MESSAGES SHOWING IN THE DISPLAY PANEL 'ENGINE POWER IS REDUCED' AND 'STABILITRACK' ALSO THE FOLLOWING LIGHTS TURN ON 'CHECK ENGINE' AND 'TC' OFF. THEN I CAN HEARD A WEIRD NOISE COMING FROM THE ENGINE. WHEN I MOVED THE CAR FROM ONE PLACE TO ANOTHER, THE CAR LOST POWER.

STEERING ASSISTANCE STOP WORKING WHILE DRIVING COULDN'T TURN ALMOST CRASHED LIGHT CAME ON AND POWER STEERING WENT OUT ON IT

MY CANYON TRUCK STEERING STOP WORKING WHILE DRIVING AND IT IS VERY HARD TO TURN IF IT WOULD OF BEEN ANY FASTER I WOULD OF CRASHED AND IT DOES NOT RETURN . I WAS READING THE RECALL ON THAT YEAR GMC SAY IT COMES BACK ,THAT IS FALSE ONCE THE ISSUE A RAISES YOU DO HAVE CONTROL OF VEHICLE

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING 5 MPH ON AN UNPAVED GRAVEL ROAD, THE VEHICLE SHUDDERED SEVERAL TIMES. THE VEHICLE ALSO SHUDDERED WHILE STOPPED. THE VEHICLE WAS RESTARTED AND THE SHUDDERING CEASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN UNKNOWN STEERING FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 70 MPH. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL AT A HIGH RATE OF SPEED WITH EXTREME DIFFICULTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) ACCORDING TO THE MANUFACTURER AND MCCONNELL AUTOMOTIVE (3150 DAUPHIN ST, MOBILE, AL 36606, (251) 476-4141); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

POWER STEERING FAILS. ALARMS STEERING FAILURE, STABILITY ERRORS AND THAT STEERING MAY BE DIFFICULT. THIS IS THE EXACT SAME ERROR AND THE RECALL 16V054000. GMC CLAIMS THAT MY VEHICLE IS NOT ONE OF THE EFFECTED VEHICLE. WELL II OBVIOUSLY IS AND GMC IS TRYING TO MINIMIZE THE TOTAL NUMBER OF RECALLS. THE DEALER WANTS A HUGE AMOUNT OF MONEY TO TROUBLESHOOT AND POSSIBLY REPAIR ISSUE, BUT THEY ALSO CLAIM NO RECALL SO NO HELP FROM GMC. THE HAPPENS AT BOTH FREEWAY SPEED AND CRAWLING IN TRAFFIC. STEERING WHEELS JERKS THEN ALARMS GO OFF. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE AS SHE CANNOT TURN THE WHEEL WHEN THIS HAPPENS AND SHE ALMOST CRASHED. I HAVE ALSO ALMOST CRASH WHEN THIS HAPPENED AND I WAS CAUGHT BY SURPRISE AND ALMOST DID NOT MAKE A TURN AND HIT THE CURB. ALARMS WILL RESET IF I STOP AND TURN OFF THE VEHICLE THEN RESTART. BUT THAT'S NOT REALLY POSSIBLE AT FREEWAY SPEEDS OR IN LOCAL TRAFFIC. GMC IS HIDING THE FACT THAT THE RECALL 16V054000 IS LARGER THAN THEY CLAIMED. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF A KNOWN ISSUE THE GMC WILL NOT OWN. THIS HAS HAPPENED AT LEAST 5 TIMES NOW AND AFTER CONTACTING GMC THEY CLAIMED ITS NOT THERE PROBLEM AND I NEED TO PAY TO HAVE THE TRUCK REPAIRED. FIRST HAPPENED DECEMBER 2018 WHEN GMC WAS CONTACTED AND HAS NOT HAPPENED 5 MORE TIMES. THE LAST TIME ON MARCH 31, 2019 IT HAPPENED TWICE IN LESS THAN 1/2 HOUR. SO THE ISSUE IS GETTING WORSE. PLEASE LET GMC KNOW THEY MISSED A FEW TRUCKS WITH THEIR RECALL DATES.

I WAS TAKING A CORNER TO GO UP TO MY ROAD AND THEN MY POWER STEERING CHIME WENT OFF POSTING POWER STEERING HAS FAILED, THEN A MESSAGE SAYING THE STABILITY CONTROL ISN'T FUNCTIONAL. I DROVE INTO A SMALL DITCH BECAUSE I COULDN'T TURN MY WHEEL. I WAS AT A SLOW SPEED. I TURNED OFF THE TRUCK, AND THE WARNING WENT AWAY. THIS HAS HAPPENED AT LEAST 8 TIMES AND HAVE TAKEN IT TO TWO DEALERS AND THE FINAL DEALER SAID I COULDN'T DRIVE THE TRUCK UNTIL I REPLACE THE RACK & PINION ASSY. HE HAS SAID THIS SHOULD BE PART OF THE RECALL. MY TRUCK WAS BUILT DEC 05, 2014 AND INSPECTED ON JAN 01, 2015. THIS JUST COSTED ME $1700.00. SPRINGFIELD OR RECALL NUMBER 16V054000 RECALL DATE 02/01/2016 GM RECALL: 15595 AND NOW AN OPEN INVESTIGATION. COMPONENT: STEERING: ELECTRIC POWER ASSIST SYSTEM SUMMARY GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2015 CHEVROLET COLORADO VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 17, 2015, AND 2015 GMC CANYON VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 19, 2015. A POOR ELECTRICAL CONNECTION WITHIN THE STEERING GEAR CONNECTOR MAY CAUSE A LOSS OF POWER STEERING ASSIST. CONSEQUENCE: A LOSS OR REDUCTION IN POWER STEERING ASSIST MAY INCREASE THE RISK OF A CRASH. WHAT OWNERS SHOULD DO: GM WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STEERING GEAR TORQUE SENSOR COVER ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN MARCH 1, 2016. OWNERS MAY CONTACT CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020 OR GMC CUSTOMER SERVICE AT 1-800-462-8782. GM'S NUMBER FOR THIS RECALL IS 15595.

THE POWER STEERING KEEPS TURNING OFF. HAS DONE THIS MANY TIMES OVER THE FEW YEARS I'VE OWNED IT. IT'S TURNED OF BEING STATIONARY AND DRIVING DOWN THE HIGHWAY

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasions at various speeds, he observed a burning odor in the cabin of the vehicle, and the steering wheel became stiff, requiring significant effort to steer the vehicle. The vehicle was steered to the side of the road and restarted on several occasions. However, over time, the failure reoccurred more frequently. The contact stated that after the failure had occurred, the messages "Service Power Steering” and “Stabili-trak" were displayed. The contact was almost involved in two crashes due to the failure. The contact then received notice of an unknown recall, and the vehicle was taken to a dealer, where the dealer acknowledged the recall repair. The vehicle was diagnosed, and it was determined that the cover to a power sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred two months later. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

POWER STEERING WOULD GO OUT GOING DOWN THE ROAD WOULD HAVE TO PULL OVER AND RESTART VEHICLE. TOOK IT TO DEALER THEY SAID STEERING RACK WENT BAD AND HAD TO PAY $2000 FOR NEW STEERING RACK.

TRANSMISSION STARTED SHUDDERING VERY BADLY WHEN TAKING OFF FROM A STOP SIGN UNDER WET CONDITIONS. THIS OCCURRED WHEN THROTTLE WAS REDUCED AFTER THE REAR WHEELS BROKE TRACTION. GM KNOWS ABOUT THE TRANSMISSION ISSUES AND THE DEALERSHIP HAS REFUSED TO REPAIR IT.

ON SEPARATE OCCASIONS WHILE VEHICLE WAS IN ON POSITION (IN DRIVE, IN MOTION, AND/OR IN PARK), ALERTS CAME ON DASHBOARD ALERTING TO 2 SERVICE ISSUES. 1. SERVICE STABILITRAK AND 2. SERVICE POWER STEERING. AT THAT TIME POWER STEERING IN THE VEHICLE WAS LOST. VEHICLE WAS DRIVEN INTO SAFE AREA, TURNED OFF, AND THEN TURNED BACK ON. UPON RESTART, VEHICLE DASH ALERTS AND POWER STEERING ISSUE WERE NO LONGER APPARENT.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALLEN TILLERY AUTO (4573 CENTRAL AVE, HOT SPRINGS, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS INVALID.