2015 GMC Canyon Complaint Log

WHILE DRIVING THE POWER STEERING FAILS. THE ELECTION CONTROL CHECK LIGHT COMES ON DURING THIS TIME. THIS STARTS WHEN DRIVING AND ONLY RESETS ITSELF ONCE THE VEHICLE IS TURNED OFF AND BACK ON SEVERAL TIMES.

I DROVE THE PICKUP TO WORK. AFTER BEING PARKED A COUPLE OF HOURS I STARTED IT TO RETURN HOME. UPON STARTING, A WARNING ABOUT THE NEED TO SERVICE THE POWER STEERING ILLUMINATED ON THE DASH DISPLAY. STEERING WAS EXTREMELY HEAVY AND DIFFICULT. I IMMEDIATELY TOOK THE VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP, THE MECHANIC FOUND THAT THE STEERING BOX WOULD NEED REPLACEMENT. THE TRUCK HAS 8100 TOTAL MILES.THAT FIGURE IS NOT A MISPRINT, IT HAS LESS THAN 10,000 MILES. HAD THIS OCCURRED WHILE DRIVING, THE RESULT COULD HAVE BEEN DEADLY. APPARENTLY, THIS IS A KNOWN PROBLEM WITH THE 2015 CANYON AND HAS HAD CERTAIN VEHICLES RECALLED, DEPENDENT ON BUILD DATE. A BRIEF INTERNET SEARCH PRODUCED APPROXIMATELY 30 OTHER CANYONS WITH THIS SAME ISSUE. THE DEALERSHIP IS ATTEMPTING TO CONVINCE THE REGIONAL REPRESENTATIVE FROM GMC TO COVER THE REPAIR. THE TRUCK WAS ONE MONTH OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING, A LOUD RATTLING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT DROVE TO MARTIN CADILLAC (LOCATED AT 12101 W OLYMPIC BLVD, LOS ANGELES, CA 90064, (310) 464-2183) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN BRACKET DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,722.

THE POWER STEERING ASSISTANT ON THIS CAR IS TURNING OFF WHILE DRIVING. I ALREADY TOOK THE CAR TO A DEALER THEY CHARGED ME $1000 FOR A CABLE AND THE CAR STILL DOING THE SAME THING AND YOU HAVE A RECALL ON THIS CAR BUT THIS ONE IS NOT IN THE MONTHS THAT THE RECALL WAS MADE

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *TR

LESS THAN 48 HOURS AFTER A DEALER OIL CHANGE, MY 2015 GMC CANYON EXPERIENCED A POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A LIGHT. STABILITRAC/TRACTION CONTROL FAILURE ALSO OCCURRED WITH SERVICE NOTICES AND FAULT LIGHTS APPEARING ON THE DASH. VEHICLE HAD TO BE TOWED VIA FLATBED TO THE DEALERSHIP.

TRUCK BEGAN LOSING STEERING CONTROL A MONTH AGO, THEN BECAME MORE FREQUENT THE LAST 2 WEEKS. DEALER REPLACE ENTIRE RACK AND PINION ASSEMBLY BECAUSE ELECTRIC STEERING HARNESS AND MODULES WERE FRIED. THIS WAS DUE TO LITTLE OR NO DI-ELETRIC GREASE IN THE CONNECTOR PLUGS, WHICH ALSO, ARE NOT WEATHERPROOFED FROM THE ELEMENTS. $2000 OUT OF MY POCKET TO FIX BECAUSE RECALL ONLY COVERS EARLIER MODELS. THIS IS A VERY SERIOUS SAFETY ISSUE. 3 TIMES THE STEERING GAVE OUT WHILE DRIVING AND IS VERY DIFFICULT TO CONTROL EVEN IF YOU CATCH IT IN TIME. THESE VEHICLES ARE DANGEROUS TO EVERYONE. I WANTED TO FIX IT BEFORE I GET RID OF IT SO SOMEONE ELSE WOULD NOT BE STUCK WITH THIS PROBLEM. TRUCK HAS 50,000 MILES ON IT. BAD DESIGN ON THE ELECTRIC POWER STEERING, CONNECTORS ARE IN THE ELEMENTS AND UNPROTECTED.

The contact owns a 2015 GMC Canyon. The contact stated that the steering wheel became firm, requiring excessive force while steering the vehicle. The traction control and the "Power Steering Drive with Care" messages were displayed on the instrument panel. The vehicle was taken to a dealer where the 4-WD system was replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was unknown.

STEERING WHEEL LOCKS UP WHILE DRIVING AND TURNING TO THE LEFT. THIS HAS HAPPENED TWICE SO FAR, LUCKILY IT HAD RETURNED TO NORMAL QUICKLY. GM HAS A RECALL FOR THIS BUT ONLY VEHICLES MADE JAN.2015 THRU MARCH 19, 2015. MY TRUCK WAS MADE ON MARCH 27, 2015. THIS PROBLEM JUST SHOWED UP NATURALLY AFTER WARRANTY.VEHICLE HAS 50,501 MILES. I HAVE ALSO HEARD OF 2017 MODELS HAVING THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE THAT SHOULD NOT BE IGNORED!

VEHICLE WAS STOPPED AT A STOPLIGHT WHEN THE INSTRUMENT CLUSTER STARTED ALERTING THAT STABILITRACK STABILITY CONTROL NEEDED TO BE SERVICED AND POWER STEERING WAS DISABLED, AS WELL AS THE TRACTION CONTROL OFF LIGHT WAS ILLUMINATED IN THE INSTRUMENT CLUSTER. TURNED VEHICLE OFF AND RESTARTED - POWER STEERING MESSAGE REAPPEARED BUT QUICKLY WENT AWAY AND POWER STEERING FUNCTION RETURNED. THE NEXT DAY WHILE DRIVING < 30 MPH ON CITY STREETS THE ERROR MESSAGES AND PROBLEMS REAPPEARED 4 OR 5 TIMES.

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS CONCERNED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS FOR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR, DUE TO THE VIN NUMBER. *JS

HAVING MULTIPLE PROBLEMS WITH POWER STEERING FAILURE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE TO STOP THE TRUCK TURN IT OFF TO GET IT TO RESET. SOME DAYS IT MAY TAKE TURNING OFF THE VEHICLE 15 TO 20 TIMES BEFORE IT WILL RESET

HAD VEHICLE SERVICED UNDER WARRANTY SEVERAL TIMES FOR TRANSMISSION ISSUES. I WAS TOLD BY THE DEALER I HAD THE MOST CURRENT SOFTWARE UPDATES AS OF MARCH OF 2018. VEHICLE CONTINUES TO BEHAVE BADLY UNDER CERTAIN CIRCUMSTANCES. TRANSMISSION DOES NOT DOWNSHIFT PROPERLY IF NEEDING TO ACCELERATE HARD. ENGINE RPM'S REV TO ABOUT 5,000 RPM AND THE TRANSMISSION GOES INTO TOO LOW OF A GEAR, UNTIL THE CORRECT GEAR IS FOUND. THIS CAUSES A DELAY IN RESPONSE THAT CREATES A SAFETY HAZARD. HAD ONLY ONE INSTANCE WHERE THE TRUCK ACCELERATED HARD OUT OF A 90 DEGREE TURN EVEN THOUGH ONLY LIGHT PEDAL WAS USED. TRANSMISSION SHUTTERS UNDER LIGHT LOAD WHEN GOING UP A SLIGHT UPGRADE. DEALERSHIP DOESN'T NOT WANT TO ACKNOWLEDGE THERE IS A PROBLEM. I WAS TOLD I WOULD BE CONTACTED IF FUTURE UPDATES WERE AVAILABLE AND HAVE HEARD ABSOLUTELY NOTHING.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTLIFF BUICK GMC (169 W AARON DR, STATE COLLEGE, PA 16803), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATORS DIMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,680. *TT

I HAD BROUGHT MY CANYON IN TO GET THE STEERING RACK REPLACED BECAUSE OF THE POWER STEERING ISSUE AND THE RECALL. I ENDED UP HAVING TO DRIVE MY TRUCK TO THE DEALER WITHOUT POWER STEERING WHEN I GOT IT FIXED. NOW THAT THE STEERING RACK HAS BEEN REPLACED THERE'S SLACK IN MY STEERING WHEEL WHILE I'M DRIVING. THE DEALER NOW SAYS THAT I NEED TO CHANGE MY STEERING COLUMN BECAUSE THERE'S SLACK IN THE JOINTS IN THE STEERING COLUMN THAT IS CAUSING THE PLAY IN THE STEERING WHEEL. THERE WAS NO PLAY IN THE STEERING PRIOR TO THIS NO POWER STEERING EVENT AND IT CERTAINLY SEEMS THAT DRIVING THE TRUCK WITHOUT POWER STEERING CAUSED THIS ISSUE WITH THE JOINTS IN THE STEERING COLUMN THAT NOW THEY WANT TO CHARGE ME $800 TO FIX. THIS REPAIR SHOULD BE COVERED SINCE IT'S PRETTY APPARENT THAT THE RECALL ISSUE, DRIVING WITHOUT POWER STEERING, CAUSED THIS ISSUE AS WELL.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE "SERVICE SELECT A TRACK" MESSAGE APPEARED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER APPROXIMATELY THREE MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THE VEHICLE WAS ABLE TO BE OPERATED, BUT EXCESSIVE EFFORT WAS NEEDED TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,295.

WOULD RANDOMLY EXPERIENCE LOSS OF ELECTRICAL POWER STEERING ASSIST. LOSS OF ASSIST WOULD HAPPEN AT ALL TIMES, WHILE STATIONARY, WHILE DRIVING STRAIGHT, WHILE TURNING, AT HI LOW OR NO SPEEDS. NEEDED TO PARK VEHICLE AND TURN OFF AND RESTART VEHICLE TO RESTORE POWER STEERING ASSIST. OPERATOR WOULD BE PROMPTED WITH A "LOSS OF POWER STEERING, DRIVE WITH CARE" WARNING. SCANNING WITH OBDII TOOL SHOWED THE LOSS OF STEERING ASSIST WAS ALWAYS TIED TO U0420 DTC. ERRORS WERE OCCURRING IN AUGUST SO TEMPS WERE BETWEEN 70 AND 100 DEGREES F. ERROR IS BEHAVING EXACTLY LIKE A LOOSE ELECTRICAL CONNECTION, PROBABLY TO THE POWER STEERING TORQUE SENSOR. VEHICLE WAS TAKEN TO DEALERSHIP AND APPEARED TO BE EXHIBITING THE EXACT SAME SYMPTOMS AS NHTSA RECALL 16V054000. TRIED TO GET GM TO HONOR THIS REPAIR HOWEVER THEY CLAIMED MY VEHICLE IS NOT IN THE AFFECTED 2015 MODEL YEAR DATE RANGE. DEALER PERFORMED THE SAME REPAIR DEFINED BY THE RECALL AND HAVE NOT HAD ANY POWER STEERING LOSS FOR LAST 3 WEEKS SINCE RECEIVING VEHICLE BACK FROM DEALER. IF THE ERROR WAS NOT FIXED I WOULD HAVE EXPECTED IT TO CONTINUE HAPPENING AT THE SAME FREQUENCY AS BEFORE (2-5 TIMES PER DAY)

TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT AND THE STABILITY CONTROL LIGHT HAS COME ON. THE FIRST TIME I CUT THE TRUCK OFF AND RESTARTED IT. AT THAT POINT IT APPEARED TO BE FINE. NOW IT BEEN ABOUT 2 WEEKS SINCE THE FIRST OCCURRENCE AND THIS MORNING IT HAPPENED AGAIN. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS. THERE IS A RECALL ON THE POWER STEERING FOR THE 2015 CANYON BUT I'M BEING TOLD THAT MY TRUCK IS NOT ON THE LIST. I THINK THEY NEED TO LOOK DEEPER INTO THIS PROBLEM.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE POWER STEERING WOULD MALFUNCTION. THE CONTACT WOULD PULL OVER AND RESTART THE VEHICLE BUT THE ISSUE WOULD RECUR. THE DEALER (NYLE MAXWELL GMC 3000 I-35, ROUND ROCK, TX 78681 (512) 244-8000) DIAGNOSED THE FAILURE AND REPLACED THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) ENDED OCTOBER OF 2018. THE FAILURE MILEAGE WAS 67,528.

POWER STEERING AND STABILITY CONTROL DROP OUT WHILE DRIVING AT ANY SPEED. TURNING THE VEHICLE OFF AND CRANKING AGAIN WILL RESTORE POWER STEERING. SOMETIMES THIS MUST BE DONE 2 OR 3 TIMES TO GET POWER STEERING BACK. THIS IS HAPPENING DAILY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE IDLING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO TODD WENZEL BUICK GMC OF DAVISON (1146 SOUTH STATE ROAD, DAVISON, MICHIGAN, (810) 655-9587) FOR DIAGNOSTIC TESTING, BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

I WAS DRIVING ABOUT 35 MILES AN HOUR WHEN STABILITRAC AND LOSS OF STEERING ASSIST WARNING LIGHTS CAME ON. STEERING BECAME EXTREMELY DIFFICULT AND I VEERED INTO THE ONCOMING LANE WHILE MAKING A RIGHT HAND TURN TO EXIT THE MAIN ROAD. I WAS GOING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, BUT THE DEALERSHIP SERVICE AGENT RECOMMENDED TURNING THE VEHICLE OFF AND RESTART AFTER 30 SECONDS. THIS WORKED, BUT I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED. THEY FOUND NO FAULT CODES. FIVE DAYS LATER IT HAPPENED AGAIN WHILE ON THE INTERSTATE DOING 70 MPH. FORTUNATELY, I ONLY NEEDED TO MAKE THREE TURNS TO GET TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE POWER STEERING RACK ASSEMBLY AT A COST OF $1662.01. I CONTACTED GM TO ASK IF THE EXPENSE WOULD BE COVERED BY RECALL 16V054000. I WAS ASSIGNED A CASE SERIAL AND AFTER SEVERAL INQUIRIES, A SENIOR GM REPRESENTATIVE STATED IT WAS NOT COVERED BY THE RECALL AND IT WAS A DIFFERENT MODULE CAUSING THE RECALL. SHE OFFERED A $100 VOUCHER FOR FUTURE VEHICLE SERVICE AND CLOSED MY CASE AS DISSATISFIED. REGARDLESS OF THE MODULE, LOSS OF STEERING IS A LIFE THREATENING HAZARD AND THE RECALL SHOULD BE EXPANDED. THE VEHICLE HAD APPROXIMATELY 81,900 AND 82,100 MILES WHEN THIS OCCURRED.

WHILE DRIVING , LOST POWER STEERING ASSIST, VERY HARD TO STEER. TOOK TO DEALER AND GOT THE FOLLOWING ERROR CODE - C0545 - STEERING WHEEL TORQUE SENSOR. THIS HAS HAPPENED TWICE AND IN BOTH OCCASIONS, IT IS VERY HARD TO STEER . IN BOTH INSTANCES, DRIVING ON THE HIGHWAY AND VERY HARD TO PULL OVER. ONCE YOU E ERROR DISSAPEARS

OCCASIONALLY, WHILE DRIVING A WARNING CHIME SOUNDS AND POWER STEERING FAILS. IT BECOMES VERY DIFFICULT TO STEER THE TRUCK AND TWO WARNINGS ARE DISPLAYED, "POWER STEERING DISABLED" AND "STABILITRAK OFF". IF I PULL OVER, STOP, AND TURN OFF THE ENGINETHE PROBLEM CLEARS UPON RESTART. THIS IS INCREDIBLY DANGEROUS. THE PROBLEM HAS OCCURRED WHILE DRIVING SLOWLY AND AT HIGHWAY SPEEDS. IT IS HAPPENING MORE FREQUENTLY WITH INCREASING MILEAGE. CURRENT MILEAGE IS 70K BUT HAS BEEN HAPPENING SINCE ABOUT 40K.

ON SEVERAL OCCASIONS I HAVE LOST ALL POWER STEERING AFTER GETTING 2 SERVICE WARNINGS. IN THIS TYPE OF VEHICLE WITH ELECTRIC POWER ASSIST STEERING, IT IS INCREASING DIFFICULT TO STEER. (WORSE THAN AN OLD TRUCK WITHOUT POWER STEERING) IN THE EVENT OF AN EMERGENCY, IF THIS WERE TO HAPPEN SUDDENLY, I CAN NOT SEE HOW IT WOULD BE POSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. I AM GETTING 2 WARNINGS. THE FIRST IS TO "SERVICE STABILITRACK" AT THE SAME TIME, "SERVICE POWER STEERING DRIVE WITH CARE". AT THIS POINT I LOSE ALL POWER STEERING. THE ERRORS OCCUR WHEN DRIVING, AND HAVE ALWAYS HAPPENED AT HIGHWAY AND INTERSTATE SPEEDS (40+ MPH?). IN ALL INITIAL INSTANCES, THE TRUCK WAS TRAVELING ON WELL MAINTAINED ROADS, WHICH WERE STRAIGHT. I WAS NOT MAKING ANY TURNS SUCH AS A TRAFFIC SIGNAL OR INTERSECTION. ON OCCASIONS I HAVE BEEN ABLE TO PULL OVER, STOP, TURN THE TRUCK OFF, RESTART AND THE ERROR CLEARS. IN THE LAST 2 DAYS I HAVE CLEARED THE ERROR, BUT IT RETURNS WITH THE SAME RESULT, NO POWER STEERING. AFTER READING SOME REVIEWS ONLINE, IT SEEMS TO BE A SOMEWHAT COMMON ISSUE, AND MOST RESULT IN A LOSS OF POWER STEERING. MY TRUCK IS CURRENTLY AT THE DEALER AND THE PART WAS NOT IMMEDIATELY AVAILABLE (POSSIBLY SHOWING THE NUMBER OF ISSUES??) THE DEALERSHIP HAS STATED THAT IT IS THE 'STEERING GEAR', OR RACK & PINION WHICH HAS FAILED. THE VEHICLE HAS ADDITIONALLY HAD A RECALL FOR SIMILAR ISSUES, BUT THE DEALERSHIP STATED THAT IT WAS FOR A 'SOFTWARE UPDATE'. THIS IS SAID TO HAVE BEEN THE FIX IN OTHER SIMILAR SITUATIONS. I SEE THIS AS A SERIOUS SAFETY ISSUE, THE MOST SERIOUS I HAVE HAD IN ANY TRUCK I HAVE OWNED. THIS IS THE REASON FOR FILING THIS REPORT.

POWER STEERING FAILED ON HIGHWAY AND VEHICLE WAS VERY HARD TO STEER AND CONTROL. WAS VERY DIFFICULT TO STEER OFF THE HIGHWAY. DANGEROUS.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND STABILITY WARNING INDICATORS ILLUMINATED, WHICH CAUSED THE STEERING TO SEIZE. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GARVIN MOTORS (1105 W COULTER AVE, POWELL, WY 82435, (307) 271-5460) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 36,400. *BF CONSUMER STATED THERE WAS A LOSS OF STEERING POWER AT TIMES AND THE PICK-UP HAD TO BE SHUT OFF AND STARTED AGAIN TO MAKE IT GO AWAY. VERY HARD TO STEER WHEN IT HAPPENS. GMC NEEDS TO EXPAND THE SCOPE OF THIS RECALL. I WOULD LIKE GMC TO FULLY ADDRESS THIS PROBLEM. CLEARLY GMC HAS NOW BEEN INFORMED THAT MORE VEHICLES ARE INVOLVED IN THE PROBLEM.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

SUDDEN TOTAL LOSS LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING ON THE INTERSTATE. SUDDEN TOTAL LOSS LOSS OF STABILITY CONTROL SYSTEM WHILE DRIVING ON THE INTERSTATE.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT SHE COULD NOT REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CLINTON TWP, MI 48036, (866) 774-0267). THE DEALER STATED THAT SINCE THE WARRANTY WAS EXPIRED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER DENIED THE CONTACT'S REQUEST FOR REIMBURSEMENT SINCE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000. *TT UPDATED 11/29/18*JB

WHILE DRIVING WITH VEHICLE IN FOUR WHEEL AUTO THE TRANSFER CASE ENGAGED IN TO 4 WHEEL HIGH AND WOULD NOT DISENGAGE. THIS WOULD BE MORE OF GREAT SAFETY CONCERN IN THE EVENT THAT A DRIVER IS NOT ABLE TO PULL OVER AND STOP. THE VEHICLE WOULD NOT DISENGAGE THE FOUR WHEEL DRIVE AND REQUIRED TO BE TOWED TO DEALERSHIP. THE WORK PERFORMED TO CORRECT THIS ISSUE INDICATED THERE WAS AN EXCESSIVE AMOUNT OF CORROSION IN THE THE CONNECTORS RELATED TO THE "RANGE SELECTOR" AND OTHER RELATED COMPONENTS. THIS APPEARED TO FIX THE ISSUE, HOWEVER THE ISSUE HAS RESURFACED OVER TIME AND AGAIN SEEMS RELATED TO CORROSION. IN MORE RECENT OCCURRENCES THE VEHICLE ENGAGED INTO FOUR WHEEL DRIVE WHILE DRIVING AND IT WAS NOT SET IN FOUR WHEEL AUTO. THIS IS EXTREMELY CONCERING AS I STOPED USING FOUR WHEEL AUTO BECAUSE OF THIS PAST EVENT. AGAIN THIS ENGAGEMENT OF THE FOUR WHEEL DRIVE WHEN THE DRIVER IS NOT ABLE TO RESPOND ACCORDINGLY COULD LEAD TO INJURY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING BETWEEN 20-60 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE POWER STEERING OPERATED AS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOUNTAIN AUTO MALL (8701 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (407) 240-3800). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TODAY, I STARTED THE TRUCK, A WARNING SAID POWER STEERING WAS OUT, HAVE IT SERVICED. COULD HARDLY MOVE THE STEERING WHEEL. TOOK IT RIGHT TO THE DEALER. SHUT THE ENGINE OFF. SERVICE GUY CAME OUT TURNED IT ON, STEERING WAS O.K. HE TOLD ME TO DRIVE IT AROUND AND IF THE PROBLEM OCCURS AGAIN BRING IT BACK.

ON THREE SEPARATE OCCASIONS WHILE DRIVING APPROXIMATELY 45 MPH A MESSAGE TO SERVICE THE STABILTRAK COMES UP AND THE VEHICLE LOSES POWER STEERING ASSIST. THE VEHICLE IS ALMOST IMPOSSIBLE TO TURN AT THAT POINT. AFTER TURNING THE VEHICLE OFF AND BACK ON THE ERROR CLEARS AND THE VEHICLE DRIVES LIKE NORMAL.

POWER STEERING WILL GO OUT WITHOUT WARNING. THERE IS A RECALL ON 2015 GMC CANYON BUILT BETWEEN JANUARY 6 AND MARCH 15, 2015. I PURCHASED MY GMC ON DECEMBER 23, 2014. I RECEIVED MY VEHICLE ON MARCH 4, 2015. IT IS VERY CONCERNING WITH THE STEERING GOES OUT AS IT IS EXTREMELY DIFFICULT TO STEER. I AM TOLD BY THE DEALER THAT MY VIN NUMBER DOES NOT APPLY TO THE RECALL EVEN THOUGH MY PRODUCTION DATE FALLS WITHIN THE CRITERIA. MY VEHICLE IS EXPERIENCING THE EXACT CHARACTERISTICS OF THE RECALL. THE DEALER DID INFORM ME THAT THERE WAS A RESET FOR MY POWER STEERING, WHICH I PAID THEM $50 TO DO AND THE PROBLEM PERSISTS. YOUR ASSISTANCE WITH THIS DANGEROUS PROBLEM WOULD BE APPRECIATED.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST FAILED NEEDED TO BE RECALIBRATED AND/OR REPLACED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO ASSIST SINCE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

MY 2015 CANYON POWER STEERING GOES OUT. THERE HAVE BEEN 2 RECALLS ON THIS VEHICLE, 21V213000 AND 16V054000. MY VEHICLE WAS NOT RECALLED, BUT IS HAVING THE EXACT PROBLEM THAT IS ON THE RECALL. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY CANNOT DUPLICATE AND THERE IS NO RECALL ON MY VEHICLE. THIS IS A DANGEROUS SITUATION AND IT NEEDS TO BE FIXED. IS THERE ANYTHING I CAN DO? CAN YOU ADD MY VEHICLE TO THE RECALL? IT IS GETTING WORSE.

MY 2015 GMC CANYON LOST POWER STEERING TRAVELING APPROXIMATELY 50MPH ON A MOUNTAIN ROAD ON ONE OF THE FIRST RAINY DAYS OF THE SEASON. IT FELT LIKE LOSING MORE THAN JUST STEERING ASSISTANCE, AS EVEN AT THAT RATE OF SPEED THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. I WAS LUCKY TO BE ON ONE OF THE LIMITED SECTIONS OF STRAIGHT ROAD. REBOOTING THE VEHICLE RETURNED STEERING FUNCTIONALITY. DEALER FOUND CODE "C0545 - STEERING TORQUE SENSOR" AND PERFORMED SAFETY RECALL #15595 WHERE THEY REPLACED THE TORQUE SENSOR COVER. I WAS CHARGED $200 FOR THE REPAIR DESPITE THE RECALL NOTICE EXPLICITLY STATING IT SHOULD BE PERFORMED FREE OF CHARGE. I HAVE NOT EXPERIENCED LOSS OF POWER STEERING IN THE MONTH SINCE THE REPAIR. I CONTACTED THE GM REGIONAL REP, WHO STATED THAT CARS CAN HAVE THE SAME PROBLEM AS A SAFETY RECALL, AND THE SAME SOLUTION AS A SAFETY RECALL, BUT NOT BE PART OF THE SAFETY RECALL. THAT WAS THE JUSTIFICATION FOR THE $200 CHARGE AND THE DENIAL OF REIMBURSEMENT. GM FURTHER STATED THAT THEY DON'T DETERMINE THE CRITERIA FOR A SAFETY RECALL, IT IS ALL UP TO THE NHTSA. IN OTHER WORDS, THEY WON'T DO THE RIGHT THING UNLESS THE GOVERNMENT FORCES THEM TO. IN MY OPINION AS AN ENGINEER, SENSOR + RAIN SOUNDS LIKE A PLAUSIBLE MATCH FOR THE SYMPTOMS AND THE PROBLEM IDENTIFIED BY THE SAFETY RECALL THAT THE DEALER PERFORMED. I QUESTION WHETHER THE RECALL IS MISSING SOME VIN NUMBERS, OR IF A VERY SIMILAR BUT INDEPENDENT PROBLEM EXISTS ON THE SAME COMPONENTS, WARRANTING A SEPARATE RECALL.

2015 GMC CANYON CREW CAN 4 WD HAS INTERMITTENTLY HAD POWER STEERING FAIL. MY WIFE HAS ALMOST WRECKED TWICE DUE TO NOT BEING ABLE TO STEER VEHICLE. CALLED DEALER & WAS TOLLS " IT'S NOT SAFETY ISSUE NOR IS IT COVERED UNDER WARRANTY. WIFE WAS DRIVING ON FREEWAY AT @ 65-70 MPH ON ALL 6 TIMES THIS HAS HAPPENED. WITH CRUISE CONTROL ON & SUDDENLY LIGHTS COME ON THE DASH & IT BECOMES VERY DIFFICULT TO TURN THE VEHICLE, MAKING IT VERY UNSAFE FOR ANYONE TO DRIVE ESPECIALLY IF YOU DON'T HAVE GREAT STRENGTH TO TURN WHEEL.

MY 215 EXTENDED CAB, LONG BED GMC CANYON SLT HAS 13,000 MILES AND NO ACCIDENTS OR HARD DRIVING (ALMOST EXCLUSIVELY DRIVEN ON THE ROAD) WITH SOME SHORT HAULING OF LOADS LOCALLY (1500 LBS OR LESS). NO MAJOR WORK HAS BEEN DONE TO THE ENGINE OR TRANSMISSION. TODAY (9 OCT 17), I WAS TAKING A SHORT DRIVE TO HOME DEPOT FROM MY HOUSE (~6 MI), ALMOST IMMEDIATELY I BEGAN TO SMELL A STRONG ODOR OF GASOLINE (TRAVELLED HALF A BLOCK)...I HAD JUST DRIVEN THE TRUCK ON FRIDAY TO WORK AND SMELLED NO ODOR, SO I THOUGHT IT MUST BE A VEHICLE IN FRONT OF ME. BUT THE ODOR PERSISTED AND WAS WORST WAITING AT STOPLIGHTS. I SMELLED GAS AGAIN ON THE WAY BACK HOME AND NEW IT MUST BE MY TRUCK. AFTER I PARKED I POPPED THE HOOD WITH THE ENGINE RUNNING AND SMELLED NO GAS, UPON RETURNING TO THE CAB TO SHUT THE ENGINE OFF, I SMELLED STRONG GAS AGAIN, AND LOOKED DOWN UNDER MY TRUCK AND SAW GAS SLOWLY DRIPPING ON THE DRIVEWAY. I SHUT THE TRUCK OFF AND THE GAS CONTINUED TO STREAM SLOWLY DOWN THE SIDE OF THE TANK - IT APPEARS TO BE ORIGINATING FROM THE WHERE THE FUEL LINES CONNECT TO THE IN-TANK FUEL PUMP ON TOP OF THE FUEL TANK. I COULD REACH THE TOP OF THE FILLER TUBE WITH MY HAND AND IT WAS DRY, WHEN I REMOVED THE FUEL CAP, THERE WAS NO PRESSURE SO THE FUEL MUST BE COMING FROM THE FUEL FEED LINE OR THE RETURN LINE CONNECTIONS. AFTER A FEW MINUTES WITH THE ENGINE OFF THE LEAK STOPPED. THE TANK WAS NOT OVERFLOWING BECAUSE IT WAS ONLY HALF FULL. I PLAN TO HAVE THE VEHICLE TOWED TO THE DEALER IN ST LOUIS FOR REPAIRS. I THOUGHT THE LINES MIGHT HAVE BEEN CHEWED BY AN ANIMAL (SQUIRREL), BUT THE LINES ARE STEEL. I WILL FIND OUT MORE FROM THE DEALER ONCE IT IS REPAIRED.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING STABILITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCGRATH BUICK GMC CADILLAC, 1040 N CENTER POINT RD, HIAWATHA, IA 52233) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,608.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 30 MPH, THE POWER STEERING BECAME VERY DIFFICULT TO TURN LEFT OR RIGHT. THE POWER STEERING AND STABILITRACK WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME NORMALLY. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MCELVEEN BUICK GMC, 117 FARMINGTON RD, SUMMERVILLE, SC 29483) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-636-2273 AND STATED THAT THEY WOULD HAVE THE SENIOR ADVISOR LOOK INTO THE CASE INFORM THE CONTACT BY 5:00 PM ON 9/28/17. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX] AND ASKED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 38,817. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I HAVE A 2015 GMC CANYON WITH 54700 MILES ON IT. ON OCCASION, WHILE DRIVING, THE VEHICLE BEEPS AND DISPLAYS A MESSAGE "STEERING MALFUNCTION ..." AT WHICH POINT THE STEERING ASSIST STOPS WORKING. THE VEHICLE CAN STILL BE STEERED BUT IT TAKES BOTH HANDS AND A LOT OF EFFORT TO TURN THE WHEELS, ESPECIALLY AT SLOW SPEEDS. PROBLEM APPEARS TO HAPPEN MOSTLY WHEN DRIVING ON STRAIGHT OR GENTLE CURVED ROADS. SHUTTING OFF THE ENGINE AND LETTING THE SYSTEM "REST" FOR 5+ MINUTES ALLOWS THE POWER ASSIST STEER TO RESET AND START WORKING AGAIN, UNTIL THE NEXT FAILURE. RECENTLY HAD THE DEALER REINSTALL THE STEERING SOFTWARE TO SEE IF THAT HAD ANY IMPACT. WORKED GOOD FOR A FEW DAYS BUT THE ISSUE RETURNED AFTER SEVERAL DAYS.

THE TRANSMISSION CAUSES DANGEROUS DRIVING CONDITIONS. I HAVE THE SAME COMPLAINT AS SEVERAL OTHERS HAVE REPORTED.THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE HESITATION WHEN ACCELERATION IS NEEDED. PRESSING DOWN FURTHER ON THE ACCELERATOR WILL LUNGE FORWARD POSSIBLE INTO CROWED ROAD WAY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE POWER STEERING AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (SHARRETT BUICK GMC, LOCATED AT 10312 AUTO PL HAGERSTOWN, MD 21740). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3174680341. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 44,000.

THE TRUCK FALLS ON IT'S FACE WHEN ACCELERATING AFTER SLOWING DOWN. THE DEALERSHIP SAYS NOTHING IS WRONG. THIS IS A DANGEROUS SITUATION. I HAVE TALKED WITH OTHER CANYON OWNERS AND THEY HAVE THE SAME PROBLEM.

THE POWER STEERING ASSIST HAS SHUT DOWN THREE TIMES MAKING IT VERY HARD TO STIR. THIS LAST TIME IT HAPPEN I WAS IN HEAVY TRAFFIC AND ALMOST WRECKED. MY WIFE IS 4'11" AND 95 POUNDS AND IS SCARED TO DRIVE THE TRUCK. I AM TOO NOW SINCE THE EVENT YESTERDAY. THE TRUCK WAS TAKEN TO THE DEALER FOR THE THIRD TIME YESTERDAY WHICH I WAS CLOSE TO WHEN IT HAPPENED YESTERDAY. I DRIVE IT WITHOUT THE POWER ASSIST TO MAKE SURE THEY UNDERSTAND HOW HARD IT IS TO DRIVE. IT WAS IN THE DEALER 3 OR 4 WEEKS AGO FOR A RECALL FOR THIS PROBLEM. AFTER 3 TIMES I NOR MY WIFE WANT TO DRIVE THE TRUCK AGAIN. IF IT KEEPS HAPPENING WE WILL EVENTUALLY WRECK. THE TRUCK HAS ONLY APPROXIMATELY 16,000 MILES ON IT.

Key gets stuck in the ignition switch. Truck will turn off but key will not come out. It is sometimes hours before the key will release. The dash lights stay on during the period the key is stuck and the battery dies. I have to leave my truck unattended, for extended amounts of time, with the key in the ignition. This has been going on since two years after the purchase of the truck, as new, in 2015. Technicians and the dealership have not been able to repair. An online search indicates this is a widespread issue and Gm has issued a bulletin. This needs to be a recall.

FALL OF 2015 THE HEATER AND DEFROST SYSTEM WENT OUT. ONLY COLD AIR COMING THROUGH. ENTIRE DASH BOARD HAD TO BE REMOVED. VEHICLE IN SHOP FOR OVER 1 WEEK 349 DAYS LATER IN FALL 2016 SAME PROBLEM. GM DEALER STATES THAT THE INTERNAL LEVER THAT CLOSES THE HEATER DOOR BROKE. THIS OCCURS WHEN VEHICLE IS MOVING OR STOPPED. REPAIR BILL OVER $1,000. VEHICLE STILL ON WARRANTY FOR 1,500 MILES. CONCERN ABOUT LONG RANGE RELIABILITY. ONE TIME PROBLEM BUT 2 TIMES IN LESS THAN A YEAR. WINDOWS FOG UP AND CAN NOT SEE TO DRIVE.

WHILE DRIVING ALL THE DASH BOARD INFORMATION ,LIGHTS,INFORMATION WENT DARK, FOUR TIMES SINCE I PURCHASED THIS TRUCK NEW ,FEB. 2015. I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES, ONE TIME WHEN THE PROBLEM WAS PRESENT,SEPT .30 2016 THE EMPLOYEES AT THE SERVICE DESK CAME OUT OF THE OFFICE AND LOOKED AT THE DASH BOARD AND SAW THAT IT WAS DARK,NO DISPLAY AT ALL,3RD TIME, THEY WOULD NOT TAKE THE TRUCK INTO THE SHOP AS I DID NOT HAVE AN APPOINTMENT AT THAT TIME, THEY SET UP AN APPOINTMENT FOUR THREE DAYS LATER, WHEN I TOOK THE TRUCK IN FOR REPAIR ,THE DESK CLERK WENT OUT SIDE AND TALKED TO AN EMPLOYEE ,CAME BACK IN AND TOLD ME THEY WOULD NOT LOOK AT THE TRUCK NOW THAT THE PROBLEM WAS NOT PRESENT.I WAS STRUMPET.I COMPLAINED TO THE SERVICE MANAGER LATER THAT WEEK AND HE SET UP A TIME TO CHECK THE PROBLEM , WOULD GIVE ME A LONER CAR FOR MAYBE EIGHT TO TEN DAYS.CONFIRMED BY THE OWNERS SON , WHO WORKS AT THE DEALERSHIP. I TOOK THE TRUCK INTO THE DEALERSHIP ON OCT.12 2016, THE SERVICE MANAGER ASKED FOR THE KEYS AND SAID GET IN. WE WENT 3 MILES OUT AND BACK TO THE SHOP. HE SAID THERE IS NOTHING WRONG WE CAN NOT HOOK IT TO THE MACHINE. ON OCT.4 2016 WHILE IN ANOTHER CITY THE TIME ON THE DASH HAD GONE WRONG, SO I DROVE IT TO THE DEALERSHIP, SAME OWNER AND SHOWED HIM,NO RESPONSE TO FIX THE PROBLEM. STARTED FOR HOME HALF WAY HOME THE DASH WENT DARK, I HAVE A VIDEO OF THE DASH OFF WHILE DRIVING HOME AND THE VIDEO SHOWS THE DASH COMING BACK ON SENT EMAIL WITH VIDEO TO OWNER OF DEALERSHIP AND TO GLENN G M C REP,NEXT DAY THE OWNER SAID BRING THE TRUCK IN AND I WILL DRIVE IT FOR A FEW DAYS TO CHECK IT. IT HAS BEEN 5 DAYS WITH NO CALL FROM THE OWNER OF THE DEALERSHIP. I WANT TO TURN THIS TRUCK IN AS A LEMON AND GET A NEW ONE THAT DOES NOT HAVE A PROBLEM. I NEED A WORKING TRUCK TO TRAVEL 140 MILES ONE FOR DR> APPOINTMENT 10 28 2016.