2016 GMC Canyon Complaint Log

I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.

ON JULY 2ND, I LOOKED WHERE MY CANYON WAS PARKED AND FOUND A SIGNIFICANT AMOUNT OF DIESEL FUEL ON THE GROUND. UPON FURTHER INSPECTION, I FOUND FUEL ALL OVER THE UNDERSIDE OF THE VEHICLE AND A SEVER LEAK FROM A HOSE. THE HOSE WAS RUBBING ON A CAN COMING FROM THE AC COMPRESSOR. THE VEHICLE DOES NOT LEAK WHEN PARKED (OTHER THAN DRIPPING) BUT LOOSES SIGNIFICANT FUEL WHEN IDLING OR DRIVING. THIS ISSUE LIKELY STARTED A FEW DAYS AGO BUT WAS NOT DISCOVERED UNTIL 7/2. THE FUEL ITSELF IS CLOSE TO SEVERAL HOT COMPONENTS INCLUDING THE TRANSMISSION, EXHAUST AND TRANSFER CASE.

FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.

1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.

THE STABILITY TRACK LIGHT COMES ON AND THE CHECK ENGINE LIGHT COMES ON AND THE CAR REDUCES ITS SPEED TO 25 MPH ON THE HIGHWAY VERY DANGEROUS VERY SCARY THE DEALER CANNOT SEEM TO FIX THE ISSUES AND FIND THE PROBLEMS

FOR NO APPARENT REASON WHILE DRIVING, MY STEERING WHEEL WILL PULL VERY HARD TO THE RIGHT. I HAVE TO HOLD THE STEERING WHEEL TIGHT AND TURN IT TO MY LEFT TO GET BACK TO CENTER. DURING THIS TIME I CAN FEEL THE PRESSURE FROM THE STEERING WHEEL TRYING TO GO RIGHT. THIS USUALLY LAST FOR A FEW MINUTES THEN IT CORRECTS ITSELF. IT HAS OCCURRED WHILE I WAS DRIVING ON CITY STREETS AT POSTED SPEEDS.

ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TAKARA RECALL. MY SERVICE POWER STEERING ON MY 2016 GMC CANYON IS COMING ON. I WAS INFORMED THAT THIS COULD BE DANGEROUS AND THAT THE 2015 CANYON HAD A RECALL. I'M HOPING THAT YOU WILL FIX THIS ISSUE, BEFORE SOMETHING BAD HAPPENS. I TOOK IT TO THE SHOP AND THEY PUT THE COMPUTER ON IT AND IT SAYS THAT A POOR CIRCUIT IS CAUSING THIS. CAN YOU HELP ME OUT? THANK YOU.

WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2016 GMC CANYON. EVER SINCE THE VEHICLE WAS PURCHASED, THE VEHICLE HAS PULLED TO THE RIGHT. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AL SERRA GMC (LOCATED AT 6201 SAGINAW RD, GRAND BLANC, MI 48439, (810) 202-0226) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN WAS MISALIGNED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE BRAKE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,735.

The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.

VEHICLE IGNITION KEY CAN NOT BE REMOVED AND IT DOES NOT STAY IN PARK. VEHICLE CAN CRASH CAUSING INJURIES AND PROPERTY DAMAGE VEHICLE HAS ABOUT 35000K MILES UNDER WARRENTY AND GMC REFUSES TO DO ANY THING ABOUT IT.

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT STATED THAT THE FUEL TANK WAS MISSING THE METAL SKID PLATE AND FUEL LEAKED FROM THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE NOTICED THE FIRE DEPARTMENT WAS PRESENT TO INSPECT THE VEHICLE. THE CONTACT ALSO NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,446.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 65 MPH, THE RPM METER INCREASED FROM 1,000 TO 4,000 AND THE VEHICLE FAILED TO DECELERATE OR ACCELERATE. THE VEHICLE SLOWED DOWN AFTER BEING SHIFTED INTO NEUTRAL AND WAS ABLE TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DIAMOND HILLS CHEVROLET BUICK GMC (4545 W RAMSEY ST, BANNING, CA 92220, (866) 220-9099), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 22,000. *TT CONSUMER STATED I SPOKE WITH TIFFANY AT GMC. SHE INFORMED ME THAT THEY WOULD DO NOTHING AND ANY FURTHER TESTS WOULD BE AT MY EXPENSE. THE FIRST TIME IT HAPPENED IT WAS A VERY DANGEROUS SITUATION. I HAD JUST PASSED A CAR ON A 2 LANE HWY (CA 395) WHEN THE ENGINE FROZE. THE CAR I PASSED HAD TO APPLY ITS BRAKES TO KEEP FROM HITTING ME. UPDATED 10/19/18*JB

INTERMITTENT PROBLEM REMOVING IGNITION KEY FROM IGNITION. HAS BEEN TO DEALER ONCE. THEY REPLACED THE SAFETY LOCK SWITCH FOR THE CENTER CONSOLE GEAR SELECTOR. THE LOCK SWITCH IN THE STEERING COLUMN WILL NOT SET, RESULTING IN INABILITY TO REMOVE THE KEY. KEY REMAINS IN ACCESORY POSITION AND WILL EVENTUALLY DRAIN BATTERY>

WHILE DRIVING, THE ENGINE PICKS AND CHOOSES WHEN TO SPEED UP. I PRESS THE GAS PEDDLE DOWN AND HAVE TO WAIT A FEW SECONDS BEFORE THE VEHICLE RESPONDS. I HAVE NOTICED THE VEHICLE MAKING SOUNDS LIKE IT IS SPUTTERING ALMOST TO THE POINT TO SEIZING ALL TOGETHER.

THE REAR SUSPENSION LEAF PACKS EMIT A LOUD SQUEAKING NOISE WHEN MOVING OVER UNEVEN TERRAIN. THIS HAPPENS AT ALL SPEEDS. THE SUSPENSION SOUNDS LIKE IT IS IN A BIND AND THEN SLIPS. THE SOUND CAN BE DESCRIBED AS A SQUEAKING RATTLE OR A LOUD CHIRP. THE DEALER SERVICE BULLETINS SAY TO GREASE THE COMPONENTS AND NOT TO REPLACE THEM. THE ISSUE IS UNRESOLVED AND COULD LEAD TO A SAFETY ISSUE IF ANY PARTS FAIL.

Transmission shudder that is causing Drivability issues. Multiple mechanics have told me to drive it and maintain it until the transmission gives out.

TRANSMISSION DOES NOT MOVE INTO NEXT GEAR WHEN DRIVING 20/25 30/35THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN YOU CAN'T PASS ANYONE ALSO IT YOU CAN'T MERGE ON HIGHWAY SAFELY YOU MUST DRIVE VEHICLE IN A ADJUSTED MANNER

TRANSMISSION HUNTS FOR GEAR WHEN TRYING TO ACCELERATE 25-40 MPH WHEN TRANSMISSION TEMP IS 120 DEGREES AND HIGHER IN SLOW AND GO DRIVING. LEADS TO DANGEROUS SITUATION BECAUSE ACCELERATOR PEDAL MUST BE 'STOMPED' ON TO GET TRANSMISSION TO DOWNSHIFT. ESPECIALLY DANGEROUS ON WET ROADS WHEN REAR OF TRUCK CAN SWERVE WHEN ACCELERATING AND IN SLOW AND GO TRAFFIC HAVING TO PUSH HARD ON ACCELERATOR TO GO WHEN MANY CARS AROUND. GM KNOWS OF THE PROBLEM AND PUBLISHES PAPER STATING EXACTLY THE SYMPTOMS AND AND TELL DEALERS NOT TO TAKE FURTHER ACTION OTHER THAN MAKING SOFTWARE UP TO DATE WHICH SOLVES NOTHING. NOT ALL GM TRUCKS AND EVEN CARS OF THIS YEAR ARE AFFECTED BUT YEARS BEFORE AND AFTER FOR DECADES HAVE THIS SAME ISSUE AS FOUND ON INTERNET FORUMS. CHANGING TO DIFFERENT TRANSMISSION FLUIDS AND EVEN CHANGING TORQUE CONVERTORS HAS BEEN DONE IN THE PAST BUT FOR 2015/2016 NO REMEDY IS OFFERED. THIS HAS BEEN GOING ON 1.5 YEARS SINCE NEW AND GETTING WORSE. BECAUSE OF LACK OF OUT OF SERVICE DAYS I DON'T THINK LEMON LAW APPLIES

SLOW AND GO DRIVING 20-40MPH AFTER COASTING AND TRYING TO ACCELERATE AGAIN THE TRANSMISSION BUCKS HESITATES TRYING TO FIND A LOWER GEAR. IT CAN'T DECIDE WHICH GEAR TO GO INTO AND JUST SPUTTERS AND CHUGS UNTIL I PUSH THE ACCELERATOR 1/2 WAY DOWN OR MORE THE FINDS ITS GEAR AND ROCKETS OFF. THIS TYPE OF DRIVING NOT SAFE AT ALL. THIS HAPPENS ALL THE TIME SINCE PRACTICALLY NEW. GM CLAIMS ITS NORMAL. BULLETINS TO NOT FIX ANYTHING EXCEPT UPDATE THE SOFTWARE. THAT DOESN'T ACCOMPLISH ANYTHING. THIS IS A KNOWN GM ISSUE WITH COLORADOS AND CANYONS AND GM CHANGED TRANSMISSIONS FOLLOWING YEARS AND NO SUPPORT FOR 2015-16

TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.

DRIVING IN LEFT LANE ON US 1 SOUTH BOUND IN SOUTH BRUNSWICK, NJ AT THE SPEED LIMIT. HEARD SOUND LIKE A BACKFIRE OR SHOTGUN GO OFF. DASH BOARD SHOWED LOSS OF TIRE PRESSURE RIGHT REAR TIRE. PULLED OVER INTO EMPTY PARKING LOT. SIDEWALL HAD EXPLODED. TIRES HAD RECENTLY BEEN ROTATED BY DEALER. ALL TIRE PRESSURES WERE SET TO 35 PSI. TIRES HAVE APPROX 6,600 MILE USE. VEH. NOT DRIVEN MUCH AS I AM RETIRED. THESE ARE OEM GOODYEAR 265/60R18 TIRES.

UNPREDICTABLE ACCELERATION LIMITS DRIVERS ABILITY TO SAFELY MERGE WITH TRAFFIC OR CHANGE LANES. VEHICLE CAN TAKE UP TO 3 SECONDS TO BEGIN ACCELERATION AFTER GAS PEDAL IS PRESSED AND THEN CAN SURGE UNPREDICTABLY. I HAVE SEEN THIS ISSUE REPORTED IN GMC FORUMS BY OTHERS. GMC SAYS THERE IS NOTHING WRONG.

TRANSMISSION SEEMS TO BE CONFUSED. IT WILL HESITATE DURING ACCELERATION AND SHIFT UP AND DOWN WHILE COASTING. MOST SLUGGISH SHIFTING OCCURS DURING LOWER SPEEDS. IT ALSO HAS A HABIT OF DOWNSHIFT TO LOW GEAR WHILE COASTING DOWNHILL. ALWAYS SEEMS TO BE FIGHTING WITH ITSELF!

TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN SHIFT INTO GEAR EXTREMELY HARD. THE VEHICLE WAS TAKEN TO RIMROCK GMC CADILLAC (LOCATED AT 840 SHILOH ROAD, BILLINGS, MT 59106 (406) 651-5000) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,635.

The key does not always release from the ignition after parking the truck. I have to shift into Drive and back into Park multiple times or wait up to a minute to remove the key. Took it to the dealership, but at that time, it was only happening once a week or so, and they could not reproduce the problem. 3 years later and it still happens and it's getting much worse. Happens at least once a day. I have seen this problem pop-up on many forums, and while it is not a safety issue, it is a quality issue that should be addressed by GMC.

I PURCHASED A GM 2016 CANYON IN OCTOBER, 2016 AND HAD DRIVEN IT NEARLY SIX MONTHS WHEN THE EVENT DECRIBED HERE OCCURRED. UP UNTIL APRIL 16, 2017, I HAD HAD NO PROBLEMS WITH THE TRUCK. HOWEVER, ON EASTER SUNDAY AFTERNOON, WHILE ATTEMPTING TO SLOW MY CANYON DOWN AND PREPARING TO STOP AT A STOP LIGHT, THE ENGINE SEEMED TO GO FORWARD OF IT'S OWN VOLITION AND THE TRUCK DID NOT RESPOND TO MY EFFORTS TO BRING IT TO A COMPLETE STOP. CONSEQUENTLY, MY VEHICLE STRUCK THE VEHICLE IMMEDIATELY IN FRONT OF IT. A SUBSEQUENT INTERNET SEARCH REVEALED THAT A TECHNICAL SAFETY BULLETIN ISSUED BY GM IN SEPTEMBER OF 2016 DESCRIBED THIS EVENT AS HAVING OCCURRED TO 2016 CANYON DIESEL ENGINES. MY VEHICLE HAS A GASOLINE ENGINE; NONETHELESS THE CONDITION WAS DESCRIBED IN THE BULLETIN (TSB 16-NA-276) AS: "SOME CUSTOMERS MAY COMMENT ON A SHUDDER AT LOW SPEEDS, AN IDLE SURGE WHEN STOPPED OR APPROACHING A STOP." THIS IDLE SURGE DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE AS I WAS ATTEMPTING TO SLOW DOWN AND STOP AT A RED LIGHT. ALTHOUGH THERE WAS NO DAMAGE DONE TO MY VEHICLE, THE OFFICER WHO INVESTIGATED THE ACCIDENT WOULD NOT LET US DRIVE OUR VEHICLE UNTIL IT HAD BEEN EXAMINED AND EVALUATED BY OUR LOCAL GM SERVICE DEPARTMENT. THE SERVICE PERSONNEL ADAMANTLY MAINTAINED THEN (AND NOW) THAT THE ACCIDENT DID NOT HAPPEN AS I DESCRIBED IT. I HAD TO CONTACT GMC CUSTOMER CARE CENTER TO HAVE 15 MINUTES WORTH OF DIAGNOSTICS DONE PER COMPUTER, ESP THE ENGINE CONTROL MODULE. THE TSB STATES: "IF YOU ENCOUNTER A VEHICLE WITH THE ABOVE CONCERN, REPROGRAM THE ENGINE CONTROL MODULE WITH THE LATEST CALIBRATIONS." LUCKILY, THE GENTLEMAN AT THE CUSTOMER CARE SERVICE WAS ABLE TO INTERVENE AND HAVE THE ENGINE CONTROL MODULE EVALUATED AND DOCUMENTATION THAT THERE WERE NO PROBLEMS WITH IT OR ANY OTHER "CONTROL MODULES" PROVIDED TO US BY OUR LOCAL GM SERVICE DEPARTMENT.

SAG AND HESITATION WHILE SHIFTING,SEEMS TO GET STUCK OR NOT SURE WHAT GEAR TO BE IN.WHILE MAKING A TURN TRUCK HESITATES NO ACCELERATION AT 20MPH.SERIOUS SAFETY CONCERN ABOUT GETTING REAR ENDED

TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO GAY BUICK GMC (3033 GULF FWY, DICKINSON, TX 77539, (832) 769-4378) TO BE DIAGNOSED, BUT THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE VEHICLE SHOULD BE PLACED IN TRAILER MODE TO RECTIFY THE FAILURE IF IT HAPPENED AGAIN. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

RODENTS ARE EATING THE WIRING IN MY NEW TRUCK. I'VE DRIVEN A NISSAN TRUCK FOR 18 YEARS WITH ZERO ISSUES WITH RODENTS. I PURCHASED THE NEW CANYON IN JULY OF 2016, AND WITHIN 6 MONTHS, ENTIRE WIRING HARNESSES WITH 7 WIRES ARE CHEWED COMPLETELY THROUGH. THE DEALER REFUSES TO COVER DAMAGE UNDER WARRANTY.

I PURCHASED A 2016 GMC CANYON IN JULY 2016. I NOTICED HESITATION WHEN I ACCELERATE, ESPECIALLY WHEN IN TRAFFIC, GOING UPHILL OR ROUNDING CORNER. I RESEARCHED MANY FORUMS AND FOUND THE TRANSMISSION HAS A LEARNING PERIOD WHERE IT DOES THIS AND ADAPTS TO YOUR DRIVING, NORMALLY WITHIN THE FIRST 1000 MILES. HOWEVER, IT HAS BEEN 13,000 MILES LATER AND ALMOST A YEAR, AND IT CONTINUES TO HAVE THIS HESITATION AS BAD IF NOT WORSE THAN IT DID INITIALLY. GMC HAS CHECKED IT OUT, GAVE IT A TEST DRIVE AND SAID IT SHOWS NO CODES SO THEY OFFER NO HELP. ALL OF MY PASSENGERS NOTICE THIS HESITATION WHEN IT HAPPENS. THE BEST WAY TO DESCRIBE THIS HESITATION IS WHEN YOU PUSH THE GAS, THE TRUCK ACTS LIKE IT DOESN'T WANT TO GO AND IT BECOMES SHAKEY. IN SITUATIONS WHERE I'M MERGING ONTO TRAFFIC, THIS COULD BE DANGEROUS, AS I HAVE HAD TO FLOOR IT TO MAKE IT ACCELERATE. FOR A NEW VEHICLE, THIS IS UNACCEPTABLE AND I FELT SAFER IN MY 2001 SIERRA THAN I DO IN THIS. THE FACT THAT GMC WILL NOT OFFER ANY WAY TO FIX THIS ADDS TO THE FRUSTRATION. NO MATTER WHAT THEY SAY, IT IS NOT NORMAL FOR A VEHICLE TO DO THIS.

REAR WINDOW DEFROSTER ON PASSENGER SIDE OF SLIDING REAR WINDOWS DOES NOT WORK. MANY COMPLAINTS ONLINE OF SAME PROBLEM.

WHEN ATTEMPTING TO TURN LEFT ONTO A HIGHWAY FROM A STOP SIGN, THE TRANSMISSION FAILED TO ENGAGE, WITH A 2-SECOND DELAY BEFORE ENGAGING AND ACCELERATING INTO THE TURN. AS A RESULT OF THE DELAY, I WAS NEARLY HIT BY ONCOMING TRAFFIC. THIS VEHICLE MODEL, 2016 GMC CANYON, HAS A HISTORY OF NOT BEING IN THE PROPER GEAR WHEN STOPPED OR MOVING AT SPEEDS BELOW 3-5 MPH. THIS ISSUE HAS HAPPENED TO ME OVER 100 TIMES IN THE FIRST 6 MONTHS OF OWNERSHIP, BUT THIS WAS THE FIRST TIME I NEARLY HAD A DANGEROUS COLLISION. GMC SHOULD CORRECT THIS PROBLEM WITH THE TRANSMISSION NOT BEING IN THE PROPER GEAR FOR BEING STOPPED OR FOR EXTREMELY LOW SPEEDS. *TR

TL* THE CONTACT OWNS A 2016 GMC CANYON. UPON STARTING THE VEHICLE AND REVERSING, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CASE # 10940128 WHILE BACKING FROM A CURB MY POWER STEERING DID NOT WORK AND LOST ALL STEERING CONTROL ,DASH MESSAGE SAID "SERVICE POWER STEERING SYSTEM" AND HAD A DISMISS BUTTON THAT I PUSHED AND THEN IMMEDIATELY MY STEERING RETURNED ,I CALLED ON STAR WHICH DID A DIAGNOSTIC TEST AND REPORTED NO PROBLEMS, I DROVE IT HOME, AND TOOK IT TO THE DEALERS THE NEXT MORNING THEY PLUGGED IT IN FOUND A PROBLEM CODE , THERE WAS A SERVICE BULLETIN OUT ON IT,AND THE PART OEM 22966597 HAD TO BE BACK ORDERED,AND WHICH TOLD ME THIS IS A COMMON PROBLEM, AND WAS TOLD THAT THEY HAD TWO OTHER TRUCKS WITH THE SAME PROBLEM EARLIER THAT YEAR , I AS EVEN TOLD TO DRIVE THE VEHICLE UNTIL THE PART CAME IN WHICH I REFUSED DUE TO THE SAFETY ISSUE OF LOSING CONTROL OF THE TRUCK I THE POWER STEERING FAILED

THIS COMPLAINT IS CONCERNING THE HEADLIGHTS. I DON'T DRIVE MUCH AT NIGHT BUT WHEN I DO IT'S FRIGHTENING. THE NEW PROJECTOR HEADLIGHTS ARE, IN MY OPINION, FLAT OUT DANGEROUS. I LIVE IN A RURAL AREA WITH MANY ROLLING HILLS AND FEW STREET LAMPS. WITH THE LOW BEAMS ON, GOING DOWN A SLOPE, IT ACTUALLY SEEMS LIKE A SHADE IS BEING PULLED DOWN ON MY WINDSHIELD. THE "LIGHT CURTAIN CUTOFF" BASICALLY DISAPPEARS INTO DARKNESS ON A DOWNSLOPE. ON A FLAT STRETCH SIGHT DISTANCE FORWARD AND TO THE SIDES IS MINIMAL. I HAVE SEEN THE INSURANCE INDUSTRY HAS RATED MOST VEHICLES WITH THESE HEADLIGHTS AS "POOR". ITS TIME FOR THE NHTSA TO TAKE ACTION.

NOTICED A FEW DAYS AFTER I BOUGHT THE TRUCK IT SEEMS THE TRANSMISSION NEVER KNOWS WHAT GEAR TO BE IN. YOU CAN TAKE OFF FINE BUT WHEN YOU TRY TO ADD A LITTLE SPEED, DOES NOTHING UNTIL A FEW MORE INCHES OF PEDAL IS APPLIED THEN IT ACCELERATES WAY TO FAST, ALMOST HIT THE CAR IN FRONT SEVERAL TIMES. ALSO, COMING OUT OF U-TURN OR FREEWAY UNDERPASS, SEEMS TO BE STUCK IN 6TH GEAR, HAVE TO DANG NEAR FLOOR IT TO GET IT TO ACCELERATE , ALL THE WHILE FOLKS ARE TRYING NOT TO HIT ME FROM BEHIND SINCE I AM NOT MOVING VERY WELL. FREEWAY DRIVING, SAME ISSUES, SAY YOU ARE AT 60MPH AND TRAFFIC CLEARS AND YOU TRY TO ADD A LITTLE PEDAL TO GET TO 65-70, I HAVE TO PUSH DOWN 2-3 INCHES BEFORE ANYTHING HAPPENS. SAME WHEN DRIVING 30 THEN TRYING TO GO TO 45, SHUDDERS AND STUMBLES LIKE A MANUAL TRANSMISSION VEHICLE WOULD IN 5TH GEAR @ 30MPH. YOU HAVE TO REALLY STAY ON THE GAS AND DRIVE HARD TO FOR IT TO DO ANY BETTER. I TOOK BACK TO THE DEALER UNDER WARRANTY AND WAS TOLD THIS IS NORMAL ACCORDING TO GMC TECH SUPPORT. NOT. I HAVE BEEN DRIVING 45 YEARS, MANY DIFFERENT CARS, AND THIS IS IN NO WAY NORMAL. IT IS NOT ONLY AGGRAVATING BUT QUITE DANGEROUS. FROM WHAT I HAVE SEEN ONLINE, THIS IS A VERY COMMON COMPLAINT. SHOULD TAKE NO MORE THAN SOME RE-PROGRAMMING OF THE SHIFT POINTS AND THROTTLE POSITION SENSOR. *TR

VEHICLE BOGS AND MISFIRES AT RPMS BELOW 2000 CAUSING A SIGNIFICANT SAFETY PROBLEM. VEHICLE REFUSES TO ACCELERATE AT LOW RPM UNLESS IT DOWNSHIFTS. RESEARCH ON THE INTERNET FINDS MULTIPLE COMPLAINTS FOR THE SAME ISSUE. I TEST DROVE A 2017 GMC CANYON AND IT EXHIBITED THE SAME ISSUES.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO JERK, THE SPEED REDUCED, AND THE POWER STEERING FAILED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING AND SPEED CONTROL TO FUNCTION CORRECTLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

WE RECENTLY PURCHASED A 2016 CANYON TRUCK FOR ABOUT 45K WITH THE NEW SMALL DIESEL ENGINE. ON 10-19-16 WE TOOK IT IN TO DEALERSHIP FOR ROUTINE SERVICE AND A MAJOR LOUD VIBRATION RATTLING UNDER THE DASH IN THE PASSENGER AIR BAG AREA. WHEN WE PICKED VEHICLE UP WE WERE TOLD THAT THEY DID NOT HAVE A FIX FOR NOISE COMING FROM UNDER DASH AIR BAG AREA AND OTHERS CANYONS HAVE BEEN IN FOR THE SAME PROBLEM AND THAT THEY ARE DEALERSHIP WAITING ON PROCEDURE FROM GMC FOR FIX? WE HAVE A CONCERN THAT THIS COULD BE A SAFETY ISSUE, SINCE NOISE IS COMING FROM AIR BAG AREA AND WOULD LIKE YOUR EXPEDITIOUS ATTENTION REGARDING THIS MATTER.

I BOUGHT A BRAND NEW 2016 CANYON, TEST DRIVE WENT WELL, ALTHOUGH I ADMIT IT PROBABLY WASN'T LONG ENOUGH. PURCHASED ON SUNDAY, AND DURING THE NEXT WEEK DRIVING I BEGAN NOTICING THE TRANSMISSION WAS NOT SHIFTING AT THE PROPER TIMES. LIKE MOST PEOPLE ON HERE, THE TRANSMISSION APPEARS TO BE VERY CONFUSED , ESPECIALLY WHEN DECELERATING INTO THE 20-35 MPG RANGE AND ATTEMPTING TO RE-ACCELERATE BACK UP. IT WILL MISFIRE OR BE VERY UNRESPONSIVE, AND THEN CLUNK AND JERK YOU FORWARD ONCE IT DECIDES TO CHANGE GEARS. IT ALSO DOES SOMETHING THAT I THINK IS EVEN MORE DANGEROUS WHEN YOU ARE GOING AROUND 30-40 MPG AND THEN SIMPLY LET OFF THE ACCELERATOR. IN THIS INSTANCE, I FEEL LIKE IT DOWN SHIFTS INSTANTLY AND IT FEELS LIKE THE TRUCK IS BEING PULLED BACK (INSTEAD OF SIMPLY COASTING LIKE I WOULD WANT), AND THEN AT SOME POINT IT "RELEASES" FROM THIS AND THE TRUCK ACTUALLY STOPS DECELERATING AND SPEEDS UP A BIT, EVEN THOUGH THE GAS HAD BEEN RELEASED MANY SECONDS AGO. THIS IS PARTICULARLY DANGEROUS IN STOP AND GO CITY TRAFFIC. I THINK THE OVERARCHING PROBLEM HERE IS THE SHIFT POINTS THAT THE ECM HAS DETERMINED (OR BEEN PROGRAMMED WITH). YOU CAN TELL THIS WHEN ACCELERATING FROM A STOP, MY TRUCK GETS TO THIRD GEAR BY 15 MILES PER HOUR AND NEVER GOES ABOVE 2K RPM'S??? I ADMIT I AM A BIT LIGHT-FOOTED ON DRIVING, WHICH COMPOUNDS THE PROBLEM BECAUSE I EVENTUALLY AM GIVING A SMALL AMOUNT OF ACCELERATION TO A TRUCK IN 4TH GEAR ONLY GOING 20 MPH, WHICH SUCK. I HAVE ALSO READ THIS WAS A COMMON PROBLEM ON 15 CANYON (OBVIOUSLY READ AFTER PURCHASE), AND GMC EVENTUALLY CAME OUT WITH A FEW FIXES, INCLUDING ECM PATCH UPDATES OR LOWER VALVE REPLACEMENT. I IMAGINE THAT MANY OF THE 2016'S WERE ALREADY OFF THE LINE BY THE TIME THESE '15 FIXES CAME OUT (IN APRIL 15 I BELIEVE), BUT THE DEALERSHIPS HAVE NOT RECEIVED ANY OF THESE FOR THE 2016.

TRANSMISSION HESITATES DRAMATICALLY BETWEEN SOME SHIFTS..LONG PERIODS WHERE TRANSMISSION SEEMS TO BE IN NEUTRAL. TYPICALLY HAPPENS IN LOWER GEARS, SUCH AS BETWEEN 2 AND 3 GEARS. PRESSING ACCELERATOR THEM CAUSES A CLUNK INTO GEAR. ALSO, ON HIGHER SPEEDS, DOWNSHIFTS ARE SLOW TO OCCUR BUT THEN SEVERAL GEARS SEEM TO BE SKIPPED WHEN THE DOWNSHIFT FINALLY OCCURS, WITH SCREAMING ENGINE RPMS. THIS IS A 4 CYLINDER MODEL WITH 6 SPEED AUTOMATIC TRANS.

TRUCK SEEMS TO BE MISSING WHEN CRUISING, THEN HESITATION WHEN ACCELERATING. SEEMS TO BE NOT GETTING ENOUGH FUEL FREQUENTLY WHEN JUST ACCELERATING. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. TOLD THEM THE PROBLEM IS 90% REDUCED WHEN USING PREMIUM FUEL. STILL NO IDEA.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE BRAKES ENGAGED WITHOUT WARNING AND WITHOUT THE ASSISTANCE OF THE DRIVER. THE VEHICLE DECREASED TO SPEEDS OF 20-30 MPH. THE CONTACT COULD NOT ACCELERATE BEYOND 30 MPH. IN ADDITION, OIL LEAKED ONTO THE EXHAUST MANIFOLD AND CREATED A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

THE TRANSMISSION DOES NOT SHIFT PROPERLY, WHEN YOU SLOW DOWN FROM APPROX 40 TO 20 THEN STEP ON THE GAS THE TRUCK HAS A LONG HESITATION. IT IS VERY UNSAFE AND IS GOING TO CAUSE AN ACCIDENT. THE TRUCK WANTS TO STALL OUT UNLESS YOU FLOOR IT.

THE TRANSMISSION DOES NOT DOWNSHIFT FROM A HIGH GEAR (5 OR 6) TO A LOWER GEAR WHEN SLOWING DOWN FROM 45 MPH TO 20 MPH (OR LOWER). WHEN THE ACCELERATOR IS DEPRESSED TO ACCELERATE THE ENGINE BUCKS, VIBRATES, AND DOES NOT ACCELERATE. THE ENGINE RPM DROPS TO 1,000 RPM OR LOWER. IF THE ACCELERATOR IS QUICKLY FLOORED THE TRANSMISSION DOWNSHIFTS SEVERAL GEARS LOWER AND JERKS FORWARD. THIS CONDITION HAPPENS PRIMARILY ON SECONDARY ROADS WHILE DRIVING ALONG THE ROAD AND WHEN PULLING FROM ONE ROAD INTO TRAFFIC ON ANOTHER ROAD. THE SITUATION WHEN PULLING INTO TRAFFIC IS DANGEROUS BECAUSE THE TRUCK DOES NOT ACCELERATE AS IT SHOULD.

ABOUT EVERY 3-5 WEEKS THE ENGINE WILL ACCELERATE BY ITSELF. THE FIRST 3 TIMES IT ACCELERATED TO 3,000 RPM, THE LAST 4 TIMES 4,000 RPM. SO FAR AS I CAN TELL IT DOES THIS WHEN SHIFTING FROM 1ST TO 2ND. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO THEY COULD NOT FIX IT. HAPPENS IN MOTION ON CITY STREET OR IN PARKING LOTS. I HAVE STANDARD TRANSMISSION SO WHEN IT HAPPENS I CAN LEAVE CLUTCH IN, TURN OFF ENGINE AND RESTART. PROBLEMS STARTED AT ABOUT 3,400 MILES. STILL DOING IT.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN AUTOMATICALLY SHIFTED TO 4WD AND THE SERVICE 4WD WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTHERN GMC GREENBRIER LOCATED AT 1300 S MILITARY HWY, CHESAPEAKE, VA 23320; (757) 424-6380) WHERE IT WAS DIAGNOSED THAT THE 4WD ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THEY REPROGRAMMED THE COMPUTER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND ASKED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 6,883.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE THE VEHICLE WAS STATIONARY, WITH THE BRAKE PEDAL DEPRESSED, THE RPMS SUDDENLY INCREASED AND THE VEHICLE ERRONEOUSLY ATTEMPTED TO DRIVE FORWARD. ALSO, WHILE DECELERATING FROM APPROXIMATELY 15 TO 20 MPH, THE VEHICLE SHOOK AND SHUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL AND WOULD NOT ACCELERATE AS NORMAL. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.