2013 GMC Terrain Complaint Log

I BOUGHT THE CAR USED IN MAY 6 MONTHS AGO AND IT HAS EXCESSIVE OIL CONSUMPTION MORE THAN ONE QUART IN 1000 MILES. THERE IS NO WARNING LIGHT JUST STARTED TAPPING IN THE ENGINE. GMC KNOWS ABOUT THIS IT NEEDS TO BE ADDRESSED. I CAN'T AFFORD TO REPLACE OR REBUILD THE ENGINE RIGHT AFTER I BOUGHT THE CAR. BECAUSE OF A KNOWN ISSUE.

I PURCHASED MY 2013 GMC TERRAIN ON NOV 2, 2018. I HAD THE OIL CHANGED LESS THAN 2 WEEKS LATER. ON DEC 9, 2018, AFTER LEAVING CHURCH, MY HUSBAND & I STOPPED AT THE STORE. WHEN WE GOT READY TO LEAVE, I STARTED MY CAR & IT MADE A LOUD NOISE SO I TURNED IT OFF. I TRIED TO CRANK IT AGAIN & IT WOULD JUST SPIN. MY HUSBAND GOT OUT TO CHECK THE OIL & FOUND NO OIL ON THE DIPSTICK. IT WAS 2 QRTS LOW. NO WARNING OR ANYTHING. AFTER HAVING IT TOWED, TWICE, WE ARE BEING TOLD IT HAS JUMPED TIME. NOT ONLY WOULD WE NEED TO REPLACING THE TIMING CHANGE, BUT POSSIBLY THE VALVES AS WELL. MY HUSBAND CONTACTED A LOCAL DEALERSHIP & WAS TOLD, DUE TO COMPLAINTS, THE DEALERSHIP CAN REPLACE THE MOTOR & GMC WILL PAY THEM BACK. HOWEVER, MY CAR IS 1,000 MILES OVER THE MOTOR WARRANTY OR WHATEVER. THEY ARE RECOMMENDING ME GET ANOTHER ENGINE TO PUT IT. SO, WITH THE ENGINE, PLUS LABOR, I AM LOOKING AT $4.000 I DON'T HAVE TO SPEND. MY 2ND PAYMENT JUST CAME OUT OF MY ACCOUNT FOR A CAR I CAN'T DRIVE, NOR HAVE THE MONEY TO FIX. THE OIL LEVEL IS MOST LIKELY THE CAUSE OF THE TIMING CHAIN BREAKING. OBVIOUSLY GMC KNOWS THERE'S A PROBLEM & THIS NEEDS TO BE ADDRESSED. MY CAR WAS SOLD AS IS, NO ADDITIONAL WARRANTY. LOVE THE CAR & WOULD RATHER HAVE IT FIXED, BUT MAY BE LETTING TO GO BACK & GO AGAINST MY CREDIT, BECAUSE OF THIS. VERY DISAPPOINTED GMC.

POTENTIAL OIL CONSUMPTION ISSUES. IN MAY 2018 NOTICED A KNOCKING/RATTLING IN ENGINE WHILE ACCELERATING AT SLOW SPEEDS. NOISE GREW LOUDER AND MORE CONSISTENT OVER THE NEXT FEW WEEKS. ON BOARD COMPUTER STATED REMAINING OIL LIVE WAS OVER 30%, HOWEVER NO OIL REGISTERED ON DIPSTICK. ADD OIL AND NOISE STOPPED. I SCHEDULED AN APPOINTMENT (JUNE) WITH THE DEALER TO HAVE THE ISSUE INVESTIGATED. THEY TOLD ME IF IT OCCURS AGAIN, NOT TO ADD OIL, RATHER BRING IT IN FOR A CONSUMPTION TEST. THEY DID NOT TELL ME HOW LOW MY OIL LEVEL WAS. NOVEMBER 2018 THE NOISE RETURNED. IMMEDIATELY TOOK VEHICLE TO DEALER FOR RECOMMENDED OIL CONSUMPTION TEST. INFORM BY DEALER THAT VEHICLE WAS NO, LONGER COVERED BY ANY WARRANTY, THEY COULD NOT DO THE TEST. OIL CHANGED (EVEN THOUGH ON BOARD COMPUTER STATED 48% OIL LIFE REMAINING). READING OTHER REPORTS REGARDING THIS POTENTIAL ISSUE, WANTED TO ADD ONE MORE.

THE LINKAGE FAILED DURING RAIN STORM WHILE DRIVING. MOTOR WORKS BUT WIPERS WERE UNHOOKED AND DID NOT WORK.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING, THE ENGINE POWER REDUCED INDICATOR ILLUMINATED AND THE SPEED DRASTICALLY REDUCED. TAYLOR CHEVROLET (734-287-2600, LOCATED AT 13801 S TELEGRAPH RD, TAYLOR, MI 48180) INSPECTED THE VEHICLE AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I BOUGHT THE VECHILE IN FEB. 2016 RAN FINE. IN JUNE OF 2016. THE VECHILE STARTED ACTING LIKE IT HAD WATER IN THE GAS HESITATEING STALLING AND THE RADIO AND TOUCH SCREEN DON'T WORK TOOK IT TO A DEALER AND HE SAID HAD ATER IN FUEL PUT I A NEW SENORS. BUT STILL DOING THE SAME THING STALLING WHEN COMING TO STOP SIGNS HESITATES NOT GOING INTO TO GEAR TOOK IT TO GM DEALER IN NEW RICHMOND AND THEY HOOK UP TO A COMPUTER SAID NOTHING WRONG WHEN VECHILE DOSE IT AGAIN BRING IT IN DON'T TURN IT OFF THATS HARD TO DO BECAUSE YOU HAVE TO START IT UP AGAIN TO DRIVE IT THEIR KNOW TODAY THE RADIO IS OFF AND TOUCHSCREEN DON'T COME ON I AM JUST SCARED BECAUSE WE TAKE OUR SON TO ROCHESTER THREE DAYS A WEEK FOR THERPY HELP

MY VEHICLE CURRENTLY HAS APPROX. 54K MILES AND I BEGAN EXPERIENCING SERIOUS, DANGEROUS DEFECTS WITH THE VEHICLE ON 9/12/2018 WHEN I WAS BACKING OUT A PARKING STALL MY CAR JUST COMPLETELY SHUT OFF WITH NO WARNING. I WAS ABLE TO PLACE IT IN PARK THEN RESTART IT AND DRIVE ABOUT A MILE BEFORE IT SHUT OFF AGAIN AS I WAS APPROACHING A STOP LIGHT. I HAD TO COAST THE CAR ONTO A NEARBY STREET OUT OF TRAFFIC FOR MY AND MY SON'S SAFETY. I WAITED A FEW MOMENTS AND WAS ABLE TO RESTART THE ENGINE ONCE MORE AND DROVE ABOUT 2 BLOCKS BEFORE IT SHUT OFF AGAIN IN THE MIDDLE OF AN INTERSECTION. I PULLED OVER AND CALLED THE GM DEALER WHERE I PURCHASED IT TO DETERMINE IF THERE HAD BEEN ANY RECALLS OR A WARRANTY. I WAS TOLD I WOULD HAVE TO COVER TOWING AND DIAGNOSTIC FEES AND WAS NOT ENTITLED TO ANY TYPE OF WARRANTY COVERAGE. I HAD A TEST OF THE BATTERY PERFORMED WHICH CAME BACK THAT THE BATTERY WAS NOT GOOD. I PURCHASED A NEW BATTERY AND HAD IT INSTALLED THAT NIGHT. ALTHOUGH, I HAD A NEW BATTERY I HAD ANOTHER EPISODE OF THE CAR SHUTTING OFF WITH NO WARNING AFTER TRYING TO BACK OUT A PARKING STALL. IT WILL ALSO PERIODICALLY JERK AND HESITATE TO ACCELERATE AT LOW SPEEDS OR WHEN TRYING TO ACCELERATE AFTER COMING TO A COMPLETE STOP. ON 10/22/18 AS I WAS ENTERING THE ON RAMP TO GET ON THE HIGHWAY IN RUSH HOUR TRAFFIC, THE CAR ENGINE SHUT OFF WITH NO WARNING NOR LIGHT INDICATORS. I PUT IT IN PARK AND WAS ABLE TO RESTART IT SO THAT I CAN MOVE IT TO A SAFE LOCATION. THE CAR AGAIN WOULD FEEL JERKY AT LOW IDLE SPEEDS AND WHEN I TRIED TO ACCELERATE AFTER COMING TO A COMPLETE STOP AS I WAS IN BUMPER TO BUMPER TRAFFIC. THIS HAS BEEN A DANGEROUS ORDEAL AS A PREGNANT WOMAN WITH KIDS IN THE CAR, WHILE ON A FREEWAY OR ROAD I CAN EASILY BE HIT FROM BEHIND. MY CAR IS ONLY 6 YEARS OLD WITH 54K MILES ON IT AND SHOULD NOT HAVE SUCH SEVERE DEFECTS.

I BOUGHT MY 2013 GMC TERRAIN NEW IN DECEMBER OF 2012. NOTICED THE ENGINE MAKING NOISE 10/20/18, MILEAGE: 74,052 NEEDED AN EMERGENCY OIL CHANGE, NO OIL. AGAIN ON 1/18/19, MILEAGE: 78,759 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. 5/2/19, MILEAGE: 83,055 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. ON 6/16/19, MILEAGE: 84,577 THE CHECK ENGINE LIGHT CAME ON. CHECKED OIL, AGAIN NO OIL. WENT TO THE DEALERSHIP. WAS TOLD (***FOR THE FIRST TIME) "THAT THE GMC TERRAINS ARE KNOWN FOR BURNING OIL." I ASKED IF THERE WAS A RECALL, WAS TOLD NO. SERVICE MANAGER TOLD ME IT'S A $3500 JOB TO REPLACE THE PISTONS AND THE SEALS BECAUSE THEY ARE DEEP IN THE ENGINE. HE HAD A MECHANIC ADD 2 QUARTS OF OIL. I ASKED IF THE CHECK ENGINE LIGHT HAD TO BE RESET OR IF IT WOULD GO OFF AND WAS TOLD IT PROBABLY WOULD GO OFF. THEN HE SENT ME ON MY WAY. GOT A SECOND OPINION FROM ANOTHER MECHANIC AND WAS TOLD TO DILIGENTLY CHECK THE OIL AND KEEP OIL IN IT AND IT WILL RUN FINE. THREE DAYS LATER MY CHECK ENGINE LIGHT IS STILL ON. THE OIL IS VERY DIRTY AND IT SHOULDN'T BE. , SOMETHING IS WRONG!!!THIS ISSUE REALLY NEEDS TO BE ADDRESSED WITH GM. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM AS I'M NOT THE ONLY ONE HAVING IT!

SINCE THE PURCHASE OF THE 2013 GMC TERRAIN ON 9/6/18 AT 93,100 THERE HAVE BEEN 2 OIL CHANGES AND TWO 2QT TOP OFFS WITH AN AVERAGE OF 1QT ADDED EVERY 1,000 MILES. THE SECOND TOP OFF SHOWED A WHITE SUBSTANCE INDICATING A POSSIBLE ISSUE RELATED TO PISTON RING WEAR. ON 12/5/18 REPAIRS WERE ASSESSED BY A LICENSED MECHANIC WHO FOUND NO OIL LEAK. BEFORE OIL TOP OFFS NO OIL CAN LIGHT ILLUMINATION WAS PRESENT AND CAR SHOWED OVER 50% OIL LIFE. MECHANIC STATED THAT REPAIRS WOULD NEED TO BE MADE IN ORDER TO FIX THE MASSIVE OIL CONSUMPTION ISSUE.

IT STARTED SAYING SERVICE AIRBAGS

LOCAL MECHANIC CHANGES OIL AND REALIZES NO OIL LEAKS AND EXCESSIVE OIL CONSUMPTION. TELLS ME ABOUT THE BULLETIN AND SENDS ME TO GMC. CALL TO MAKE APPOINTMENT SINCE THEY AGREE IT'S UNDER THE SPECIAL COVERAGE. FIRST VISIT WAS TO CHANGE THE OIL AND START THE TEST 9/28/18 100K MILES. SECOND READING WAS GOOD 10/27/18 101K MILES. NEXT READING IT FAILED AT 102K MILES ON 12/1/18. THEY GAVE ME DESCRIPTION OF WHAT WAS WRONG THAT FIT THE BULLETIN AND THIS ASTRONOMICAL PRICE. I INFORMED THEM I KNEW ABOUT THE BULLETIN AND IT SHOULD BE COVERED. THEY THEN LOOKED MY VIN UP AND SAID UNFORTUNATELY MY VIN ISN'T COVERED EVEN THOUGH THE YEAR, MAKE, MODEL AND MOTOR IS THE EXACT AS THE BULLETIN. I CALLED GM CUSTOMER SERVICE WHEN MY LOCAL MECHANIC TOLD ME TO ON MY NEXT OIL CHANGE WITH HIM. 2/28/18 THEY TELL ME THAT THE DEALERSHIP WAS CORRECT I'M NOT COVERED ON THE SPECIAL COVERAGE AND THEY AREN'T SURE WHY. THERE WAS NOTHING ELSE THEY COULD DO FOR ME. SO MY MOTOR IS NOTICEABLY STRUGGLING AT ONLY 100K MILES AND THERE IS NOTHING YOU CAN DO.

4 CYLINDER ENGINE - OIL CONSUMPTION PER 1000 MILES DRIVEN 2.7 QUARTS.

MY FAMILY AND I WERE DRIVING BACK HOME FROM MONTGOMERY AL AND OUR GMC TERRAIN SLE 2013 SUDDENLY JUST TURNED OFF. WE HAD TO HAVE IT TOWED HOME AND AFTER OUR MECHANIC LOOKED OVER THE CAR HE CAME TO THE CONCLUSION THAT IT WAS THE TIMING CHAIN AND DO TO THE TYPE OF ENGINE IT WOULD HAVE DAMAGED VALUES AND POSSIBLY THE HEADS AND THAT IT WOULD BE BETTER TO REPLACE THE WHOLE ENGINE. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THIS IS A KNOWN ISSUE WITH THE GMC TERRAIN 2.4L 4CLY ENGINE TIMING CHAIN BREAKING. MY FAMILY COULD HAVE BEEN IN A SERIOUS ACCIDENT DRIVING DOWN 167 TO ENTERPRISE AL, WE COULD HAVE LOST OUR LIVES BEING REAR-ENDED BY A SEMI. I CAN'T BELIEVE GM WOULD MAKE A VEHICLE WITH THIS DEFECT AND NOT PUT OUT A RECALL FOR THE TIMING CHAIN, IS COMPLETELY UNACCEPTABLE AND DISRESPECTFUL TO THE CONSUMER. NOT ONLY DID I BUY THIS VEHICLE BECAUSE IT WAS A GM PRODUCT 'BEING A TRUE GM FAN BELIEVING IN A QUALITY PRODUCT' BUT NOW LOSING FAITH IN GM FOR MAKING SUCH A POOR QUALITY SUV.

THE ABS LIGHT IS ON AND SERVICE ENGINE SOON LIGHT HAS BEEN ON SINCE MY WIFE HAS BOUGHT HER CAR IN SEPT 2018 WHEN SHE HAD A WARENTY THE DEALER SOLD HER A CAR MADE HER SIGN PAPER WORK BEFORE SHE COULD EVEN TEST DRIVE VEHICLE KNOW WE HAVE A VEHICLE THAT DOESNT WORK PROPERLY TRACTION CONTROL IS OFF STABILITRACK IS ON DASH NOTIFICATION ALSO TIMING CHAIN IS BAD AND CRANKSHAFT NEEDS TO BE REPLACED ACORDING TO DIAGNOSTIC CODE DEALERSHIP IN ALEXANDRIA MN LAKES AREA AUTO SALES ERIC GARDENER IS THE OWNER WHICH REFUSES TO FIX OR GIVE US DIFERENT CAR MY FAMILY HAS 5 DISABLED PEOPLE THAT WE NEED TO TRANSPORT AND KNOW CANT BECAUSE OF THE DEALERSHIP SELLING US A CAR THATS NOT RELIABLE

MY FRONT PASSENGER MANUAL SEAT IS STUCK IN THE LAST POSITION IT WAS IN. THE FRONT DRIVER'S MANUAL SEAT MOVES VERY SMOOTHLY. AM HAVING THE CAR CHECKED WEDNESDAY, 9-26, BUT THOUGHT I'D CHECK ON POSSIBLE RECALLS PRIOR TO GETTING IT LOOKED AT. THE CAR WAS STATIONARY WHEN I FIRST DISCOVERED IT.

WE HAVE THE 2.4L EXOTEC ENGINE, PCV FREEZES UP, BLOWS OUT REAR MAIN SEAL, BURNS EXCESSIVE OIL, BOUGHT NEW, 9/2013? CALLED MY LOCAL GMC DEALER, SELLS ONLY GMC'S SINCE 1954, SERVICE DEPT. SAID, THEY HAD NEVER HEARD OF THE PROBLEM, LIARS! WE WENT TO A 2ND GMC DEALER, SERVICE MANAGER SAID, VIN IS NOT IN RECALL? HE WANTED $3100. TO DO A BAND AID FIX? THE BEST SOLUTION FOR AN OWNER OF THESE POS, IS TO TRADE IT IN, WHILE IT'S STILL RUNNING, LET THE GM DEALER, TAKE THE HIT! IT'S THERE OWN FAULT! WON'T BE BUYING AMERICAN NEXT TIME! SAD !!!

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING, THE INSTRUMENT PANEL DARKENED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL LIGHTING RETURNED TO NORMAL. THE CONTACT ALSO STATED THAT THE DEFROST SYSTEM FAILED TO CLEAR THE WINDSHIELD WHEN DRIVING IN COLD WEATHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. *TT*JB

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. HE CHECKED THE OIL AND REALIZED IT WAS THREE QUARTS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADDED OIL TO THE VEHICLE AND ALSO REPLACED THE TIMING BELT. SHORTLY AFTER, THE CONTACT DISCOVERED THAT THE VEHICLE STILL CONSUMED A LARGE AMOUNT OF OIL. THE DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILLER CIR DR, MATTESON, IL 60443) STATED THAT THE CONTACT COULD BRING IN THE VEHICLE FOR AN OIL CONSUMPTION TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS AT A FUEL STATION, A RATTLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A TIMING CHAIN FAILURE AND RECOMMENDED TAKING THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO PERRYSBURG AUTO MALL (26875 N DIXIE HIGHWAY, PERRYSBURG, OH 43551) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN, PISTON RINGS, CAMS, AND WATER PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY TERRAIN RAN OUT OF OIL AND HAD NO LEAKING ANYWHERE. FOUND OUT FROM THE DEALER THAT THESE VEHICLES HAVE A HUGE PROBLEM WHERE THEY ARE BURNING OIL INTERNALLY AND NEED THEIR PISTONS AND RINGS REPLACED. HAD TO GO IN EVERY 500 MILES AND HAVE THEM CHECK THE OIL. IT WAS DOWN EVERY TIME I WENT IN AND THEY WOULD HAVE TO ADD OIL. I THOUGHT I WAS STILL UNDER WARRANTY AND COME TO FIND OUT AFTER FINISHING THE OIL CONSUMPTION TESTING THAT I WAS NOT. THE BILL WOULD HAVE BEEN OVER $5000 OF WHICH I AM A SINGLE MOTHER WITH A CAR PAYMENT FOR A CAR THAT IS NOW JUNK. MY CAR EVENTUALLY DIED DUE TO THE OIL PROBLEM AND OTHER COMMON ISSUES KNOWN TO GMC. IT IS NOT FAIR

GMC TERRAIN CONSUMING EXCESSIVE OIL EVERY 1-2K MILES. NO BULLETINS, OR RECALLS PRESENT, MULTIPLE VEHICLES SUFFERING ISSUE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CENTER CONSOLE LOST POWER INDEPENDENTLY. THE VEHICLE WAS TAKEN TO IG BURTON LEWES AUTOMALL (17861 COASTAL HWY, LEWES, DE 19958), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO MODULE ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,956. **TR CONSUMER STATED TOOK VEHICLE TO I.G., BURTON 8/15/2018 VEHICLE'S CONTROLS AND DISPLAYS WERE NOT WORKING CAUSING THE HEATING, AIR CONDITIONING,DEFROST, NAVIGATION SYSTEM, RADIO CONTROLS AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE. THIS WOULD HAPPEN INTERMITTENTLY. THEY COULD NOT DUPLICATE PROBLEM. WENT TO PICK IT UP ON THE 16TH AND IT WAS NOT WORKING. THEY KEPT THE VEHICLE AND REPLACED THE RADIO CONTROL MODULE. INVOICES ATTACHED. RECEIVED THE VEHICLE BACK 8/21/2018. TOOK VEHICLE TO I.G, BURTON SAME ISSUES AS BEFORE. THIS TIME THEY REPLACED THE RADIO CONTROL DISPLAY AND INFO SCREEN, THE RADIO CONTROL ASSEMBLY, PROGRAMMED THE RADIO AND THE HVAC MODULE. INVOICE ATTACHED. RECEIVED THE VEHICLE BACK 9/6/2018. 9/24/18 TOOK VEHICLE TO I.G., BURTON, DROPPED THE VEHICLE OFF WITH THE SAME ISSUES. TODAY IS THE OCT.3RD AND WE STILL DON'T HAVE OUR VEHICLE BACK, NOR HAVE WE HEARD ANYTHING. UPDATED 10/29/18*JB

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SWERVED UNCONTROLLABLY. THE CONTACT ADJUSTED THE STEERING WHEEL AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE STABILI-TRAC, CHECK ENGINE WARNING LIGHT, AND BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION BUICK GMC LAUREL LOCATED AT 400 WASHINGTON BLVD, LAUREL, MD 20707, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

EXTREMELY DISAPPOINTED WITH MY 2013 GMC TERRAIN. IT HAS A 2.4 CYLINDER ENGINE THAT CONSUMES TOO MUCH OIL BETWEEN OIL CHANGES. A TECHNICAL SERVICE BULLETIN WAS ISSUED BY GM FOR THE PROBLEM BUT THEY HAVE NOT DONE A FULL RECALL YET. VEHICLE WAS STALLING DUE TO LOW OIL ISSUES. INTAKE SOLENOID HAD TO BE REPLACED BECAUSE OF LOW OIL LEVELS. TRANSMISSION FLUID LEAKED FROM TRANS TORQUE CONVERTER SEAL, LEFT REAR WHEEL HUB HAD TO BE REPLACED DUE TO BEARINGS GOING BAD ALL WITH JUST 52K MILES. THE ENGINE SPECIFICALLY IN MY VEHICLE IS A SAFETY HAZARD/CONCERN FOR ANYONE WITH A FAMILY. MY WIFE IS A NANNY AND DOES NOT DRIVE THE VEHICLE AGGRESSIVELY. I HAD DRIVEN THIS VEHICLE NOT VERY MANY MILES ON A NEW FRESH OIL CHANGE AND THE NEXT TIME I WENT TO CHECK MY OIL THE DIPSTICK HAD NO OIL ON IT!! I WAS FURIOUS BECAUSE THERE WAS NOT A LIGHT THAT INDICATOR THAT CAME ON IN MY VEHICLE TO TELL ME I HAD LOW OIL OR ANYTHING!! ALSO HAVE A PROBLEM WITH THE LOUD NOISE OF TIRES WHEN GOING DOWN HIGHWAY .. I DID LIKE THIS VEHICLE WHEN I FIRST GOT IT BUT EVER SINCE THEN I HAVE BEEN DISAPPOINTED IN WHAT IS GOING ON ..

OUR TERRAIN STARTED KNOCKING RIGHT BEFORE IT'S DUE FOR AN OIL CHANGE. WE CHECKED IT AND IT HAD NO OIL. THE DEALERSHIP HAS BRUSHED IT AWAY AND STATED THAT IT'S NOT LEAKING BUT COULD BE BURNING THE OIL. IT WASN'T UNTIL WE TALKED TO A MECHANIC THAT WE WERE TOLD THAT CERTAIN GMC VEHICLES BURNING OIL AND THAT IT IS RECOMMENDED WE SPEND MORE MONEY ON MORE OIL REPLACING 1 QUART EVERY 1000 MILES. WE ALSO FOUND THAT OUR RADIO STOPPED WORKING BUT BECAUSE THE DEALERSHIP FAILED TO INFORM US THAT THE WARRANTY WE GOT DIDN'T COVER THE RADIO. THEY TOLD US WE COULD GET IT REPAIRED BUT WE WOULD HAVE TO PAY OUT OF POCKET. THIS WILL BE THE LAST TIME WE BUY A GMC OR A CHEVY SUV DUE TO THE ISSUES WITH GETTING THE REPAIRS DONE AND THE FACT THAT WE WANT A RELIABLE VEHICLE.

08/17 CHECK ENGINE LIGHT CAME ON, TOOK VEHICLE TO A MECHANIC, HE PLUGGED IN THE COMPUTER TO ASSESS THE CODE WHICH WAS P420 AFTER ASSESSING MY TERRAIN HE DECIDE THAT THERE WAS NOT AN ISSUE WITH THE CONVERTER AND RESET THE COMPUTER, TOLD ME IF THE CHECK ENGINE LIGHT CAME ON AGAIN TO BRING IT BACK. FOR THE PAST YEAR I HAVE NOTICED THAT I HAD TO ADD 1 TO 2 QUARTS OF OIL IN BETWEEN OIL CHANGES. I MADE A RIGHT TURN AND WENT TO EXCELERATE UP A SMALL INCLINE AND MY DASH WENT COMPLETELY BLACK AND MY VEHICLE SHUT OFF AND STARTED ROLLING BACKWARDS. I APPLIED THE BREAK, TURNED THE KEY OFF AND ATTEMPTED TO RESTART MY TERRAIN AND IT WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED HOME. THE NEXT DAY OUR MECHANIC CAME BY OUR HOME TO LOOK OVER MY VEHICLE, WHEN THE COMPUTER WAS PLUGGED IN NUMEROUS CODES WERE LISTED. AT THAT TIME OUR MECHANIC INFORMED US THAT THE MOTOR NEEDED TO BE REPLACED. I STARTED TO DO RESEARCH AND FOUND THAT THIS ISSUE IS KNOWN BY GM. I CONTACT GM CUSTOMER SERVICE AND WAS TOLD THAT MY VEHICLE IS OUTSIDE OF THE PARAMETERS THAT GM IS WILLING TO COVER. AFTER ADDITIONAL RESEARCH FOUND THAT THERE IS A CLASS ACTION LAWSUIT FOR THIS EXACT ISSUE WITH EQUINOXES AND TERRAINS. CALLED THE DEALERSHIP WHERE WE PURCHASED OUR TERRAIN AND WAS REFERRED BACK TO GM CUSTOMER SERVICE, SO I CALLED GM CUSTOMER SERVICE AGAIN, THE REPRESENTIVE WAS VERY RUDE AND AGAIN INFORMED ME THAT I WOULD HAVE TO PAY OUT OF POCKET TO REPAIR MY VEHICLE OR I COULD FILE A COMPLAINT WITH THE NHTSA. I HAVE CONTACTED GM CUSTOMER SERVICE 2 ADDITIONAL TIMES AS WELL AS THE DEALERSHIP WITH NO LUCK OF A RESOLUTION AND GM ACKNOWLEDGING THAT MY VEHICLE WOULD HAVE BEEN INCLUDED IN THE "SPECIAL WARRANTY" HOWEVER I AM OUTSIDE THE 120,000 MILES, PER THE GM REPRESENTATIVE I HAVE TO PAY OUT OF POCKET TO REPAIR OR REPLACE MY VEHICLE AS THEY ARE NOT RESPONSIBLE DUE TO MY CURRENT MILEAGE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TAWES BROTHERS BUICK GMC (4090 CRISFIELD HWY, CRISFIELD, MD 21817 410-968-0606) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOUND COMING FROM THE ENGINE WAS DUE TO OIL CONSUMPTION. THE VEHICLE RECEIVED AN OIL CHANGE HOWEVER, A WEEK LATER THE RATTLING SOUND RETURNED. THE CONTACT WAS INFORMED TO MONITOR THE OIL LEVEL TO PREVENT ENGINE DAMAGE FROM LOW OIL LEVEL. THE VEHICLE WAS REPAIRED PREVIOUSLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.*BF CONSUMER STATED VEHICLE CUTS OFF CONTINOUSLY AT A RED LIGHT OR STOP SIGN.*JB

THE DASHBOARD HAS CRACKED BY THE AIRBAG AND BY THE INSTRUMENT PANEL IN THREE DIFFERENT LOCATIONS!! UGH!! GET A DENALI THEY SAID!! LUXURY THEY SAID!!

I HAVE TO CHECK AND ADD OIL TO MY 2013 GMC TERRAIN EVERY SINGLE TIME I GET GAS. THIS IS A HUGE HAZARD, BECAUSE WHEN IT IS LOW, THE OIL LIGHT DOES NOT ILLUMINATE. I AM WORRIED FOR MINE AND MY DAUGHTERS SAFETY THAT I WILL GET STRANDED ON THE ROAD.

STALLING ISSUES - I HAVE AN ISSUE WITH MY VEHICLE STALLING - THE VEHICLE WILL STALL OUT AFTER STARING THE IGNITION AND PUTTING IT IN REVERSE OR DRIVE. ONCE YOU GIVE IT THE GAS IT WILL JUST SHUT DOWN - LOSES ALL POWER. IT'S HAPPENED WHEN BACKING OUT OF A PARKING SPACE, IT'S HAPPENED AT A STOP SIGN BEFORE PULLING ONTO A ROADWAY, IT'S HAPPENED LEAVING MY DRIVEWAY - I HAVE RESEARCHED AN HAVE SEEN THAT THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL AND DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. THIS IS PUTTING PEOPLE'S LIFE IN DANGER, I AM LOOKING TO GET REAR ENDED OR KNOCKED OUT OF THE ROAD BY A TRUCK OR SOMETHING. THE CODE IS COMING UP AS AN OXYGEN SENSOR -

THE AIRBAG LIGHT WILL NOT GO OFF..THE BIGGEST PROBLEM IS THE ACCELERATION ISSUES..WHEN I GIVE THE GAS TO INCREASE SPEED IT HESITATE..AND SOMETIMES THE ENGINE RACES FOR NO REASON..AND WHEN I PUT THE CAR IN DRIVE IT WILL NOT GO..IT GETS STUCK..I HAVE TO PUT IT IN PARK FOR A MINUTE THE PUT IT BACK INTO DRIVE THEN IT WILL GO.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND FIVE QUARTS HAD TO BE REPLACED CONSTANTLY. THE CONTACT SPOKE WITH HENNESSY BUICK GMC 1 (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT THEN WENT TO AN INDEPENDENT MECHANIC AND HAD THE ENGINE REPLACED WITH AN ENGINE FROM ANOTHER GMC VEHICLE AT THE COST OF $3,300. THE ENGINE FAILURE CONTINUED AFTER THE REPLACEMENT. THE CONTACT BELIEVED THAT THERE WAS A DEFECT WITH THE ENGINE, WHICH WAS CAUSING AN OVERCONSUMPTION OF OIL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

"TAKATA RECALL" MY CRASH DETECTION COME ON WHEN I AM DRIVING AND THERE IS NO CAR IN FRONT OF ME. MY TERRAIN STARTS BREAKING AUTOMATICALLY. I HAVE TAKEN IT IN TO GMC SERVICE AND THEY CAN NOT FIND ANYTHING WRONG BUT IT HAS DONE THIS ON NUMEROUS OCCASIONS

THE VEHICLE HAS SYMPTOMS OF #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016) THE TEST STATES THE FOLLOWING: IF THE OIL CONSUMPTION TEST INDICATES THAT THE RATE OF CONSUMPTION IS GREATER THAN 1 QUART (0.946 L) OF OIL EVERY 2,000 MILES (3,200 KM), NOTE THE OIL CONSUMPTION RATE, THE DATE THAT THE ECM WAS REPROGRAMMED AND ANY REPAIRS/DIAGNOSIS THAT YOU HAVE PERFORMED. THE LAST TIME I CHECKED, I WAS DOWN ALMOST 2 QUARTS FROM 5 AROUND 5000 MILES THIS MAY NOT QUALIFY, BUT IS CERTAINLY NOT CORRECT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. THE VIN WAS NOT AVAILABLE.

MY CAR STARTING SPUTTERING YESTERDAY MORNING. BY LUNCH, I WAS A QUART LOW ON OIL. I ADDED A QUART OF OIL AND MADE IT APPROXIMATELY 20 MILES WHEN MY CAR STARTED SPUTTERING AGAIN, A DASHBOARD LIGHT CAME ON SAYING ENGINE WAS SLOWING DOWN AND THEN IT DIED. WHEN I RESTARTED IT, THE LOW OIL LIGHT WAS ON AND IT SAID STOP ENGINE NOW. I CALLED TOW TRUCK AND HAD IT TOWED TO THOMPSON SALES IN SPRINGFIELD MO - THE OFFICIAL GMC DEALER. I WAS CALLED TODAY AND TOLD IT WAS THE PCV VALVE THAT FROZE UP, CAUSING A BACK UP IN PRESSURE, CAUSING THE REAR MAIN SEAL TO BLOW. I HAVE BEEN DOING RESEARCH ON THIS TODAY, ONLY TO FIND THAT APPARANTLY THERE ARE MANY GMC TERRAINS IN THE 2010-2013 YEARS THAT HAVE BEEN HAVING THE EXACT SAME PROBLEMS. WHY IS THERE NOT A RECALL ON THIS? WHEN I RESEARCH IT MYSELF, I FIND NUMEROUS COMPLAINTS OF THE EXACT SAME PROBLEM. APPARANTLY, GMC ISSUED A SERVICE BULLETIN ON THIS EXACT PROBLEM, BUT THERE HAS BEEN NO RECALL. NOW, I AM LOOKING AT HAVING TO HAVE A WHOLE NEW ENGINE PUT INTO A CAR THAT IS ONLY 5 YEARS OLD.

THE ENGINE KEPT LOSING OIL BUT THE MECHANICS COULD NEVER FIND THE OIL LEAK. I WAS DRIVING ON THE EXPRESSWAY WHEN THE ENGINE WENT OUT COMPLETELY AND MY CAR LOCKED UP ON THE EWAY. MY CAR ONLY HAS 102K MILES. GM HAS A BULLETIN OUT SHOWING THAT 2013 GM CAR ENGINE HAVE AN OVER OIL CONSUMPTION PROBLEM. THEY CLAIM THAT MY CAR VIN WASN'T INCLUDED HOWEVER THAT IS THE ONLY REASON WHY MY ENGINE COULD OF LOCKED UP WITHOUT AN OIL LEAK. HTTPS://GM.OEMDTC.COM/1893/EXCESSIVE-OIL-CONSUMPTION-2010-2013-BUICK-CHEVROLET-GMC

ALL THE OIL LEAKED OUT REAR OF ENGINE, WHILST PARKED AT WORKPLACE.CRANKCASE PRESSURE, MOISTURE BUILD UP, AND/OR SLUDGE BUILD UP. ACCORDING TO BULLETIN PIP5093A CAUSED BY COLD TEMPERATURE, IT GOT DOWN TO ABOUT 17 DEGREES HERE IN TEXAS. MECHANIC SAYS IT WILL COST $1,800.00TO REPAIR. GMC DEALER SAYS IT'S NOT A RECALL AND IS NOT COVERED. APPARENTLY, A LOT OF THE 2.4L ENGINES IN SEVERAL MODELS HAVE HAD THIS SAME PROBLEM HAPPEN. AUTO HAS 90,000 MILES ON IT, AND I ONLY DRIVE ABOUT 10 MILES DAILY. ACCORDING TO GM BULLETINS THIS IS KNOWN TO THEM, AS IT HAS OCCURRED NUMEROUS TIMES. I BELIEVE THAT GM NEEDS TO ADDRESS THIS PROBLEM AND REIMBURSE THE OWNERS OF THESE VEHICLES FOR THESE EXPENSIVE REPAIRS.

IN JANUARY 2018 I HAD NOTICED AT DRIVE THRUS THAT I COULD HEAR A KNOCKING SOUND COMING FROM MY 2013 GMC TERRIAN. ONE DAY I WAS DRIVING HOME ON THE HIGHWAY AND WHEN I GOT TO THE STOP LIGHT I NOTICED THE SOUND GOT VERY LOUD AND ONCE THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. AFTER SHUTTING IT OFF AN TURNING IT BACK ON, I WAS ABLE TO GET IT TO A GAS STATION, WHERE OIL WAS LEAKING EVERYWHERE. IT WAS TOWED TO A GMC DEALER AND THEY TOLD ME THE TIMING CHAIN HAD BROKE AND I HAD TO BUY A BRAND NEW ENGINE FOR A CAR THAT WAS 5 YEARS OLD AND HAD 106,000 MILES. THERE WAS A RECALL THAT TOOK OVER A YEAR FOR ME TO BE DECLINED FOR WHICH WAS THE PISTON RING AND NOW THERE IS ANOTHER ONE FOR THE CATALYTIC CONVERTER THAT POAGE IS TELLING ME I AM DENIED FOR. HOW CAN THERE BE 2 DIFFERENT RECALLS THAT EFFECT THE ENGINE, BUT I DO NOT QUALIFY FOR EITHER ONE OF THEM. TO SPEND $5307.00 ON AN ENGINE FOR WHAT IS OBVIOUSLY A DEFECT IS INSANE.

WHILE DRIVING HOME I STOPPED AT A TRAFFIC LIGHT AND NOTICED A KNOCKING SOUND IN LOW RPM RANGE. I CONTINUED THE REMAINING 1 MILE HOME. WHEN I GOT HOME AND OUT OF THE VEHICLE I COULD SMELL BURNING OIL. I LOOKED UNDER THE VEHICLE AND THERE WAS A PUDDLE OF OIL ON THE GROUND AS WELL AS LOTS OF OIL DRIPPING FROM THE VEHICLE. AFTER HAVING A GM TECHNICIAN DIAGNOSE THE ISSUE, IT WAS DETERMINED THAT THE PCV VALUE HAD CLOGGED/FROZEN CAUSING INCREASED PRESSURE IN THE CRANKCASE AND BLOWING OUT THE REAR MAIN OIL SEAL. THIS IS THE SAME PROBLEM THAT WAS STATED IN A SERVICE BULLETIN (SB-10057977-8108) THAT GM HAS OUT. MY VIN NUMBER IS NOT COVERED WITH THIS BULLETIN FOR SOME REASON, BUT THIS IS A COMMON PROBLEM WITH THIS DRIVETRAIN. THE SERVICE BULLETIN (SB-10057977-8108) SHOULD BE EXPANDED TO COVER ALL VEHICLES WITH THE 2.4 LITER 4 CYLINDER ENGINE. MY VEHICLE IS JUST 2 MONTHS OUT OF WARRANTY AND GM IS ONLY OFFERING TO COVER 30% OF THE REPAIR COST. THIS IS A COMMON PROBLEM AND NEEDS TO BE RESOLVED.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, A SOUND WAS HEARD FROM THE ENGINE COMPARTMENT AND THE ENGINE SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO BEES CHEVROLET (2100 OLD US 27, ST. JOHNS, MI, 48879, 989-224-2345) WHERE IT WAS DIAGNOSED THAT THE PVC FROZE AND CAUSED THE REAR CRANKSHAFT SEAL TO BLOW. THE TECHNICIAN RECOMMENDED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 90,000. *TR

PCV VALVE ORIFICE CLOGGED/FROZEN OVER. CAUSED PRESSURE IN THE CRANKCASE WHILE DRIVING ON HIGHWAY, CAR DIED AT A STOPLIGHT. REMOVED ENGINE OIL DIPSTICK, RELEASED PRESSURE TO GET VEHICLE TO A SHOP. MECHANIC CLEANED ORIFICE, DRILLED ORIFICE TO A WIDER DIAMETER, AND CLEANED ALL RELATED ENGINE PARTS. GM REFUSES TO REIMBURSE EVEN THOUGH SAME ENGINES WITH DIFFERENT VIN ARE COVERED UNDER TSB 14882. BILL FOR SERVICE ATTACHED.

GMC BULLETIN 14882 SPECIAL COVERAGE ADJUSTMENT ' PLUGGED PCV ORIFICE IN INTAKE MANIFOLD THIS BULLETIN NEEDS TO BE EXTENDED ON MY 2013 GMC TERRAIN. MY WIFE WAS DRIVING HOME FROM WORK IN -11 TEMPS AND ALL OF A SUDDEN HER CAR STARTED SPUTTERING AND MAKING A WHINING NOISE. ABOUT A MILE UP THE ROAD HER CAR DASH READS " CRITICAL OIL PRESSURE" AND THE VEHICLE TURNS OFF. MY WIFE WAS STUCK IN THE FREEZING COLD FOR OVER 40 MINUTES BEFORE A TOW TRUCK ARRIVED. THE VEHICLE HAD LESS THAN 58,000 MILES ON IT. I HAD PURCHASED AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE. MY MECHANIC FOUND THAT THE MAIN SEAL AND PCV SYSTEM FROZE UP. HE MENTIONED THAT THE SAME ISSUE THAT GMC RELEASED UNDER BULLETIN 14882 HAD HAPPENED TO MY VEHICLE. I CALLED GM AND THEY TOLD ME THAT IT WOULD NOT BE WARRANTIED AS IT WAS OUT OF WARRANTY 1 DAY PRIOR, THEY ALSO MENTIONED THE BULLETIN DID NOT APPLY TO MY VEHICLE BECAUSE MY VIN DID NOT MATCH THE PRODUCT RECALL. THEY RECOMMENDED THAT I TAKE THE VEHICLE TO A GM DEALER TO INSPECT (IN WHICH THEY SAID I WOULD PAY FOR THE DIAGNOSTIC FEE). I TOLD GM (CUSTOMER CARE) THAT THE VEHICLE WOULD NEED A TOW AS IT WONT START AND UNSAFE TO RUN. I ENDED UP PAYING FOR A TOW TO A GM DEALERSHIP AND THEY LOOKED AT THE VEHICLE AND VERIFIED THAT COST WOULD BE $2200 TO MAKE THE REPAIRS AND VERIFIED THAT THE ISSUE IS THE SAME AS BULLETIN 14882. I HAVE OPENED UP A CASE WITH GM CUSTOMER CARE BUT HAVE GOTTEN NOWHERE WITH THEM ON WHY MY VEHICLE IS NOT ADDED TO THE 14882 BULLETIN WHEN THEIR MECHANICS ARE SAYING ITS THE SAME PROBLEM. I HAVE GOTTEN A RUN AROUND FROM GM CUSTOMER CARE TEAM AND AN UNRETURNED CALL FROM MANAGEMENT ASKING TO FURTHER DISCUSS THE SPECIFICS ON WHAT MEETS THE BULLETIN 14882 AND WHY VEHICLE ISN'T PART OF THE RECALL. THE GM DEALERSHIP I TOOK MY VEHICLE TOO EVEN STATED THEY HAVE WORKED ON 4-5 OF THE SAME PCV VALVE FREEZE IN THE LAST COUPLE WEEKS. SOMEONE PLZ HELP!

DRIVING TO FAMILY DINNER ON CHRISTMAS DAY AND VEHICLE STALLED AND DIED ON SIDE OF ROAD IN -35 DEGREE WEATHER. NO INDICATION OF FAILURE, NO DASH WARNING INDICATORS. VEHICLE WAS MOVING AT POSTED SPEED LIMIT (55MPH) WHEN INCIDENT OCCURRED. ROAD CONDITIONS WHERE GOOD...SUNNY DAY. VEHICLE WAS TOWED TO LOCAL GM DEALERSHIP (WHEELER'S AUTOMOTIVE OF ABBOTSFORD, WI) AND, AFTER A DIAGNOSTIC, IT WAS CONFIRMED THAT THE CRANK SHAFT MALFUNCTIONED CAUSING A CONNECTING ROD TO GO THROUGH THE ENGINE BLOCK...A CATASTROPHIC MALFUNCTION WITHIN THE ENGINE ITSELF. CONTACTED GM CUSTOMER SERVICE MULTIPLE TIMES TO GET REIMBURSEMENT FOR THE REPAIR COSTS (NEW ENGINE) AND WE WERE TOLD THAT OUR VEHICLE WAS OUT OF WARRANTY. OUR WARRANTY ENDED 08/30/2017 WITH 100,003 MILES. OUR VEHICLE CURRENTLY HAS 102,XXX MILES. OIL CHANGES WERE ALWAYS COMPLETED AT A GM CERTIFIED REPAIR CENTER (WHEELER'S OF MARSHFIELD, WI). THERE WAS NO INDICATED FROM A MECHANIC THAT THERE WAS A PROBLEM WITH THE OIL, AND THERE WAS NO DASH INDICATORS TO LET US KNOW AS CONSUMERS THERE WAS AN ISSUE. THIS IS A MALFUNCTION OF THE GM 2.4L DIRECT INJECTION ENGINE, AND THIS NEEDS TO BE INVESTIGATED AND RECALLED. COUNTLESS FAMILIES DEPEND ON A SAFE AND RELIABLE VEHICLE TO MAINTAIN THEIR HOUSEHOLD. PLEASE FIND ATTACHED AN EMAIL WITH GM CUSTOMER SERVICE, THE INFORMATION CAN BE REQUESTED AND OBTAINED THROUGH THE CONTACT INFORMATION THROUGH THEM. IF NEEDED WE CAN PROVIDE A SALES/REPAIR INVOICE AND PHONE RECORDS OF US CONTACTING GM CUSTOMER SERVICE MULTIPLE TIMES. PLEASE REPLY ASAP

TIRES CONSTANTLY LOSE AIR, SOMETIMES VERY SUDDENLY AND NORMALLY WHILE THE VEHICLE IS IN MOTION. THREE OF THE TIRES HAVE BEEN AFFECTED.

CRACKED EXHAUST MANIFOLD WHICH DAMAGED OXYGEN SENSOR. REPLACED BY MIDAS @ 132,863 MILES 11/14/2017 TOTAL COST $664.39

I HAVE HAD THE PASSENGER SIDE HEADLIGHT REPLACED BY THE DEALER TWO TIMES. IT HAS BEEN SHORTING OUT AND COME TO FIND OUT THE PLUG THAT THE BULB CONNECTS TO HAS BEEN BROKEN AND NO ONE FIXED THE ISSUE. ALSO I HAD MY FRONT AXLE'S HAVING ISSUES.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH, THE GEAR SHIFTED FROM DRIVE TO NEUTRAL WITHOUT WARNING. THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION BECAUSE IT FAILED TO REGISTER WHEN THE GEAR WAS SHIFTED TO PARK. THE VEHICLE WAS TAKEN TO VICTORY CHEVROLET (717 RHYNE RD, CHARLOTTE, NC 28214 (704) 790-7800), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 93,685.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703, (866) 365-2940) TWICE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. ON THE THIRD OCCURRENCE, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE AN UNKNOWN FAILURE DIAGNOSIS WAS DETERMINED AND UNKNOWN PARTS WERE REPLACED IN THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE LIFTGATE WAS OPENED REMOTELY, IT WOULD OPEN AND THEN CLOSE UNEXPECTEDLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME FOR APPROXIMATELY FOUR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.