2011 GMC Yukon Electrical System Problems

VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NO WARNING SIGNALS AND HAPPENED MULTIPLE TIMES OVER THE COURSE OF THE DAY. SPEED WAS 70 MPH

WHILE DRIVING THE VEHICLE, THE DOOR LOCKS BEGAN TO CYCLE, NAV SYSTEM AND RADIO ON AND OFF. AFTER STOPPED, REMOTE CAR LOCK INOPERATIVE, TRIED TO START VEHICLE AND THERE WAS NO INDICATION OF ANY ELECTRICAL POWER WITH THE KEY ON....I THOUGHT IS WAS A DEAD BATTERY. AFTER CYCLING THE IGNITION KEY SEVERAL TIMES, ELECTRICAL POWER CAME BACK TO 'NORMAL' AND I WAS ABLE TO DRIVE THE CAR HOME WITH MY WIFE AND GRANDDAUGHTER. THE SVC AIR BAG LIGHT WAS ON AND I TOOK IT STRAIGHT TO THE GMC DEALER FOR DIAGNOSIS AND REPAIR. THE SERVICE ADVISER IMMEDIATELY KNEW OF THE PROBLEM.....BAD BATTERY CABLES THAT EITHER HAVE INTERNAL CORROSION OR BREAK. $594 REPAIR BILL TO FIX THE PROBLEM. HE SAID HE SEES ABOUT ONE VEHICLE PER WEEK WITH THIS PROBLEM AND THE ISSUE IS WELL PRESENTED ON YOUTUBE BY MANY VIDEOS DESCRIBING THE PROBLEM. SUBSTANDARD BATTERY CABLES ARE BEING USED ON THESE VEHICLES AND AFTER A SHORT PERIOD OF TIME THEY EITHER BEGIN THE BREAK OR HAVE INTERNAL CORROSION AND BEGIN TO SHORT THE VEHICLES CONTROLLING COMPUTERS. THIS IS A SAFETY ISSUE AS IT CAN OCCUR AT ANYTIME WHILE OPERATING THE VEHICLE AND SHOULD BE ADDRESSED ACCORDINGLY. FOR MORE INFORMATION OR QUESTIONS, YOU CAN CONTACT ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

THE DASHBOARD HAS LARGE CRACKS OVER THE INSTRUMENT CLUSTER AND IN THE AREA OF THE PASSENGER AIR BAG. THE DASH FLOPS UP AND DOWN WHEN DRIVING. CONCERN IS CRACK COULD PREVENT PASSENGER AIR BAG FROM DEPLORING DURING A ACCIDENT OR RIPPING THE AIR BAG AT DEPLOYMENT. ALSO LIQUID COULD ACCIDENTALLY GO THRU CRACK OVER INSTRUMENT CLUSTER CAUSING ELECTRICAL SHORT OR FIRE. THE CRACK CONTINUES TO GET LARGER AND LARGER.

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

I AM HAVING ISSUES WITH THE ANTENNA IN MY TRUCK. THE RADIO IS CONSTANTLY GOING IN AND OUT. MY ONSTAR HAS STOPPED WORKING COMPLETELY. MY BLUETOOTH DROPS CALLS WITHIN A FEW MIN OF TAKING THE CALL IF I CAN EVEN GET IT TO ANSWER THE CALL. COSMETICALLY THE ISSUES I AM HAVING IS THE DASH HAS A HUGE CRACK RIGHT BEHIND THE STEERING WHEEL IT GOES ALL THE WAY ACROSS TO THE PASSENGER AIRBAG. IF I WAS TO HAVE A FRONT END CRASH SHARDS OF PLASTIC WOULD GO FLYING THIS IS A SAFETY HAZARD. I JUST PURCHASED THIS VEHICLE ABOUT 2 WEEKS AGO 3/11/17 AND HAVE HAD THESE ISSUES SINCE PURCHASED. ANY RECOMMENDATIONS ARE WELCOMED. THANK YOU.

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN CLOSE PROXIMITY TO THE PASSENGER'S SIDE AIR BAG HOUSING. COACHELLA VALLEY BUICK GMC LOCATED AT 78960 VARNER RD, INDIO, CA 92203, (760)610-0449, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *BF*JB

THE NHTSA WEBSITE SHOWS THAT FOR OUR VIN CAMPAIGN 14V827000 CALLS FOR ITS IGNITION SWITCH TO BE INSPECTED AND POSSIBLY REPLACED. PITRE GMC IN ALBUQUERQUE SAYS THAT THEIR INTERNAL LIST (VIS?) DOES NOT INCLUDE THIS RECALL, SO THEY WILL NOT DO THE INSPECTION. I HAVE HAD NO SYMPTOMS OF A PROBLEM. I JUST WANT TO PREVENT A POSSIBLE FUTURE SAFETY ISSUE. IS THE NHTSA DATABASE OR THE GM DATABASE CORRECT? WHAT CAN BE DONE TO FIX THE ONE THAT IS WRONG? I NOTICED THE DISCREPENCY ON 10/29/15.

I HAVE A 2011 GMC YUKON, I RECENTLY LEARNED FROM GMC THAT THEY HAVE A KNOWN ISSUE WITH THESE VEHICLES BY WHERE THEY SHUT OFF RANDOMLY WHEN AN RFID KEY TAG IN OR AROUND THE VEHICLE INTERRUPTS THE VEHICLES ELECTRONICS. OUR VEHICLE HAS TURNED ITSELF OFF ON MULTIPLE OCCASIONS WHICH HAS CREATED A HUGE SAFETY CONCERN FOR MY FAMILY DRIVING OUR YUKON. GMC DISCOVERED/REPORTED THIS ISSUE INTERNALLY IN JUNE OF 2015, AND OUR DEALERSHIP RELUCTANTLY PROVIDED ME WITH A COPY OF THE GMC BULLETIN (SEE ATTACHED). GM SAYS THEY CANNOT FIX THE ISSUE AND WILL NOT REPURCHASE OUR VEHICLE. GM SAYS IT IS NOT A SAFETY CONCERN BUT WILL NOT PUT THAT IN WRITING, THEIR EMPLOYEE HANDBOOK DOES NOT PERMIT THEM TO PUT MATTERS LIKE THIS IN WRITING AS IT CAN BE USED AGAINST THEM IN THE EVENT OF A CATASTROPHIC FAILURE. I'VE CONTACTED EVERY LEVEL WITHIN GM, UP TO THE EXECUTIVE OFFICE, IN AN ATTEMPT TO RESOLVE MY ISSUE AND THEY HAVE RUN ME IN CIRCLES AND DENIED THE KNOW PROBLEM IS A RISK TO THE SAFETY OF MY FAMILY. THIS MESSAGING WAS REPORTED DOWN FROM THE GM EXECUTIVE LIAISON, LAWANDA DEAN, FROM A MAN NAMED ROD (WILL NOT DISCLOSE HIS LAST NAME) WHO IS THE REGIONAL MANAGER OF GMC, OVER CALIFORNIA. I'D LIKE TO KNOW WHY THIS IS NOT A RECALLABLE ISSUE, WHY GM IS ALLOWED TO NOT FIX SUCH AN ISSUE AND IF THE NHTSA WILL ASSIST ME WITH THIS MATTER. HAD GMC TOLD ME THAT MY YUKON WOULD RANDOMLY SHUT OFF WE NEVER WOULD HAVE PURCHASED IT.

THE REAR DEFROST WIRES KEPT FALLING OFF OF THE WINDOW. I HAD THEM SOLDERED BACK ON SEVERAL TIMES UNTIL I FINALLY HAD TO REPLACE THE ENTIRE GLASS, BECAUSE THERE WASN'T ENOUGH MATERIAL TO BE ABLE TO RE-SOLDER IT. WITHIN A COUPLE OF WEEKS OF REPLACING THE GLASS, ONE OF THE WIRES FELL OFF. I HAD IT FIXED. THEN A FEW WEEKS LATER THE OTHER ONE FELL OFF. IN TOTAL OVER THE NEXT YEAR I HAD BOTH WIRES RE-SOLDERED AT LEAST TWICE EACH, UNTIL JUST LAST WEEK WHEN I HAD TO REPLACE THE GLASS AGAIN! I WAS TOLD THAT THIS IS A BAD DESIGN BY GM AND THAT THEY TEND TO FALL OFF BECAUSE THEY GET TOO HOT WHEN IN USE. HOWEVER, THE WIRES EVEN FELL OFF IN THE SPRING AND SUMMER WHEN THE DEFROST WASN'T IN USE. *TR

DOORS HAVE LOCKED ON THEIR OWN THREE (3) TIMES. *TR

2011 GMC DENALI. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE ENGINE AND BATTERY. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE VEHICLE SLOWED DOWN TO ROUGHLY 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE A DIAGNOSIS REVEALED A FAILED BATTERY. HOWEVER, THE BATTERY HAD JUST BEEN REPLACED ONE YEAR EARLIER.

LARGE CRACKS IN DASH CAUSING CONSTANT RATTLING NOISE.THIS OCCURRED IN LESS THAN A YEAR PURCHASE AND HAS WORSENED THE HEATING AND COOLING FUNCTION OF THE SEATS FAILED WITHIN MONTHS OF BUYING THE VEHICLE NEW. RADIO AND NAVIGATION SCREEN DOES NOT WORK AT ALL.

2011 GMC YUKON. CONSUMER HAS ATTEMPTED TO GET VEHICLE FIXED. *TA THE CONSUMER STATED THE SAFETY ISSUE IS CREATED WHEN AN UNKNOWN ELECTRICAL PROBLEM IN THE VEHICLE RESULTS IN THE ANTI-THEFT FUSE BLOWING THUS CAUSING THE VEHICLE TO STALL WHILE DRIVING. WHEN THE VEHICLE STALLS, THE POWER STEERING IS ALSO DISABLED MAKING THE VEHICLE IMPOSSIBLE TO STEER. THE DEALER INDICATED THE CAUSE WAS LIKELY DUE TO AN ELECTRICAL SHORT BUT COULDN'T FIND THE EXACT CAUSE. THE DEALER RECOMMENDED REPLACING THE BATTERY AND IGNITION SWITCH AND ADDING SOME TEMPORARY BYPASS CIRCUITS. *JB