NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2002 HONDA CIVIC - 52,000 MILES. SRS LIGHT REMAINS ON. RESET BY DEALER ONE YEAR AGO AND IS NOW BACK ON. DEALER NOW CANNOT RESET LIGHT AND WANTS TO REPLACE THE SRS CONTROL UNIT FOR 550.00 US. I HAVE RECEIVED THE OPDS WARRANTY EXTENSION - DEALER SAYS IT IS NOT THE PROBLEM. I SUGGEST THAT ALL COMPONENTS OF THE SRS SYSTEM RECEIVE THE EXTENDED WARRANTY COVERAGE. I NO LONGER TRUST THE SRS SYSTEM AT ALL. PLEASE FORCE HONDA TO FIX. *NM
TL *- THE 2002 HONDA CIVIC HAD 108,000 MILES WHEN THE HEADLIGHTS STARTED FLICKERING ON AND OFF. AT PRESENT, THE LOW BEAM LIGHTS WILL NOT TURN ON, BUT THE HIGH BEAM LIGHTS WILL. THE MECHANIC DIAGNOSED THE FAILURE AS A BURNED DAMAGED COUPLER AT THE LIGHT SWITCH. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE SAME PROBLEM WITH THE SAME YEAR/MAKE AND MODEL , HOWEVER , THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK UPDATE*4/23/07 **TR
MERGING ON TO A FREEWAY, HIT BLACK ICE, LOSING CONTROL OF THE CAR. I CAME TO REST TWO LANES OVER AND WAS BROADSIDED BY A FULLY LOADED SEMI TRACTOR TRAILER. NO AIRBAGS DEPLOYED THOUGH THE CAR WAS TOTALED. *JB
1)2002 HONDA CIVIC SUSTAINED DRIVERS SIDE HEAD-ON COLLISION WITH ANOTHER VEHICLE AT APPROXIMATELY 35 MPH. 2)DRIVERS SIDE AIR BAG DID NOT DEPLOY. PASSENGER SIDE AIRBAG DID DEPLOY WITH NO PASSENGERS. DRIVER WAS WEARING SEAT BELT. DRIVERS FACE COLLIDED WITH STEERING WHEEL, RESULTING IN BROKEN TOOTH DUE TO AIR BAG NOT DEPLOYING. 3)NOTHING HAS BEEN DONE TO THE VEHICLE AS OF YET. VEHICLE HAS BEEN RELEASED TO INSURANCE COMPANY. *NM
WHENEVER THE CONTACT DRIVES THE VEHICLE SHE NOTICED THAT THE INTERIOR LIGHTS AND AIR CONDITIONER HAD STOPPED WORKING, ALSO THE CONTACT NOTICED THAT ALL OF THE ELECTRICAL FEATURES IN THE VEHICLE HAD BEGAN TO MALFUNCTION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE DOOR LOCKS REAR DEFROSTER HAD STOP WORKING. THE CURRENT MILEAGE IS 131000, FAILURE MILEAGE WAS AT 100000. BML
MOTOR MOUNT FAILURE PRIOR TO 60,000 MILES; TIMING BELT SIDE/LEFT MOTOR MOUNT BROKEN CAUSING ENGINE VIBRATION AT SPEED AND IDLE; CAUSE WAS DETERMINED DURING TIMING BELT CHANGE. *JB
TL* - THE CONTACT SAYS THE FRONT STRUTS ARE LEAKING. HIS ODOMETER CURRENTLY HAS 32,000 MILES. THE CAR HAS BEEN SERVICED ONCE SINCE THE DATE OF PURCHASE AND PROBLEM IS STILL OCCURRING. A MECHANIC SAID THAT THE PROBLEM IS NORMAL.
TL* - THE CONTACT STATED THAT THE PASSENGER SIDE STRUT WAS LEAKING. THE CONTACT CALLED HONDA AND WAS TOLD THAT THIS WAS AN ISSUE BUT, THEIR IS NO RECALL BECAUSE IT IS NOT A SAFETY ISSUE. THE CONTACT TOOK THE CAR TO THE DEALER, WHO IS WILLING TO REPLACE THE PART AT NO CHARGE BUT THE CONTACT WILL HAVE TO PAY FOR THE LABOR AND ALIGNMENT.
TL* - THE CONTACT WAS DRIVING AT ABOUT 10 MPH WHEN SHE HEARD A LOUD NOISE AND THE STEERING FAILED. SHE WAS ABLE TO STOP THE CAR WITHOUT INCIDENT. THE CONTACT HAD THE CAR TOWED TO THE HONDA DEALER (SOUTH MOTORS HONDA), AND THEY TOLD HER THAT SHE HAD A RACK AND PINION FAILURE. THE CONTACT SAID THAT SHE CAN HAVE DEALER SAVE THE PART WITH THE REPAID ORDER. THE CONTACT SAID THAT SHE HAD TAKEN THE CAR TO SERVICE THE STEERING BECAUSE SHE FELT A LOT OF PLAY IN THE STEERING; SHE WILL ALSO TRY TO GET THE REPAIR ORDER FOR THAT AS WELL.
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE STEERING TOTALLY WENT OUT. THERE WERE NO WARNING SIGNALS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINE THE RACK AND PINION BOLTS CORRODED DUE TO THE USE OF ROAD SALT IN WISCONSIN.
I HAVE A 2002 HONDA CIVIC EX SEDAN. AROUND 70,000 MILES MY SRS LIGHT TURNED ON. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAY I HAVE TO REPLACE THE MAIN UNIT AT A COST OF OVER $500 AND IT WILL NOT BE COVERED UNDER ANY WARRANTY. I'VE READ ABOUT MANY PEOPLE HAVING THIS SAME PROBLEM WITH THE REPAIR NOT ALWAYS FIXING THE PROBLEM. HONDA IS APPARENTLY GIVING EXCUSES SUCH AS CELL PHONE OR OTHER ELECTRICAL INTERFERENCE. THIS IS NOT A "WEAR" PART AND IS PART OF THE SAFETY SYSTEM LIKE A SEAT BELT SO I EXPECT THAT IT SHOULD BE COVERED FOR LIFE LIKE SEAT BELTS ARE. PLEASE HELP!! *NM
ON NOVEMBER 4, 2006, I WAS TURNING THE CORNER GOING UP A RAMP WHEN MY 2002 HONDA CIVIC EX STEERING WHEEL LOCKED UP IN THE RIGHT TURN POSITION. I WAS HEADING OFF OF THE RAMP TO THE RIGHT WHEN I JERKED THE STEERING WHEEL BACK STRAIGHT TO FIND THAT THE KEY IN THE IGNITION AND MY OTHER CAR KEY ON THE SAME RING WERE BENT TERRIBLY AND UNUSABLE. IT APPEARED TO ME THAT THE OTHER CAR KEY HAD SOMEHOW GOTTEN LODGED IN THE STEERING COLUMN CAUSING THE WHEEL TO LOCK UP AND, AFTER A JERK FROM ME, BENT AND FREED THE WHEEL. UPON LOOKING AT THE COLUMN, THERE ARE 2 HOLES IN THE COLUMN ITSELF, AND 2 HOLES IN THE CRUISE CONTROL CONSOLE ON THE STEERING WHEEL THAT IT APPEARED TO ME THE KEY COULD HAVE GOTTEN LODGED IN. I STARTED THINKING OF THE MORE SERIOUS CONSEQUENCES SUCH AS IF I HAD HIT SOMEONE OR MY WIFE OR DAUGHTER WERE TRAVELING WITH ME. SO I CALLED AMERICAN HONDA AND SPOKE WITH KENITRA. SHE SUGGESTED THAT I TAKE THE VEHICLE TO A LOCAL HONDA DEALER, WHICH I DID, AND SHE WOULD FOLLOW UP. WE THEN SPOKE AGAIN AND SHE SAID THERE WAS NO RECORD OF ANYTHING LIKE THIS EVER HAPPENING TO THIS VEHICLE. SHE SAID SHE HERSELF WENT OUT AND LOOKED AT HER FRIENDS 2002 CIVIC TO TRY AND UNDERSTAND WHERE THE KEY COULD HAVE GOTTEN LODGED AND COULDN'T FIND ANY CONCEIVABLE PLACE. SHE SAID THAT THE BEST SHE COULD FIGURE IS THAT MY KNEE EITHER BUMPED THE KEY OR THAT I HAD TOO LONG OF A KEYCHAIN, OR TOO MANY KEYS ON THE RING. I TOLD HER THAT MY KNEE DID NOT BUMP THE KEY AND THAT THE KEYRING WAS AN AVERAGE LENGTH AND I HAD OWNED AND USED IT FOR A VERY LONG TIME WITHOUT INCIDENT. I DIDN'T FEEL THAT HONDA TOOK MY CONCERN SERIOUSLY OR REALLY CHECKED INTO THIS. IT REALLY HAPPENED AND WAS TERRIFYING. I AM AFRAID IT MAY HAPPEN AGAIN.
2002 HONDA CIVIC LX-MY SRS LIGHT TURNED ON. I HAVE READ ON SEVERAL FORUMS THAT MANY OTHERS HAVE HAD THE SAME PROBLEM. I AM TOLD BY MY MECHANIC THAT NEITHER THE AIRBAGS NOR THE SEAT BELTS ARE FUNCTIONAL UNTIL THIS IS FIXED. *NM
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED BEFORE SHIFTING GEARS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP WHERE A CRACKED DRUM IN THE TRANSMISSION WAS REPLACED.
THE SRS LIGHT ON MY DASHBOARD WILL NOT TURN OFF SO NOW MY AIRBAGS WON'T WORK THROUGH NO FAULT OF MY OWN. I WAS TOLD THAT CELL PHONE USE MAY HAVE CAUSED THE MALFUNCTION. WHAT CAN I DO TO FIX THIS? I DON'T WANT TO PAY HUNDREDS OF DOLLARS TO REPLACE THIS UNIT AND DON'T FEEL I SHOULD HAVE TO. *NM
DT*: THE CONTACT STATED THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING 45 MPH. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN RECALL #04V086000, FOR EXTERIOR LIGHTING, HEADLIGHTS DUE TO THE VIN. UPDATED 10/18/2006 - *NM
2002 HONDA CIVIC THE TRANSMISSION COMES OUT OF GEAR WHILE DRIVING, THE INDICATOR ON THE DASH GOES OFF, AND THE MOTOR REVS UP OR DOWN DEPENDING IFI WAS ACCELERATING OR DECELERATING. HONDA HAS REPLACED MY TRANSMISSION 3 TIMES ALREADY AND IM HAVING THE PROBLEM AGAIN. IT BECOMES DANGEROUS TO ME WHEN IT COMES OUT OF GEAR AND I CANT GET OUT OF HARMS WAY OF OTHER CARS. *NM
TRANSMISSION FIRST STARTED TO SHIFT HARD, THAN CAR WOULD REMAIN AT SAME SPEED WITHOUT GIVING ANY GAS AND WOULD NOT SLOW DOWN WHEN BRAKES WERE APPLIED. WITHIN THE SAME WEEK THE TRANSMISSION STARTED SLIPPING AND ON THE WAY HOME FROM HAVING THE REPAIR ESTIMATED THE TRANSMISSION COMPLETELY WENT, ALMOST CAUSING A VERY SERIOUS ACCIDENT AS MY CAR WOULD NOT CHANGE INTO GEAR LEAVING ME IN THE MIDDLE OF ONCOMING TRAFFIC. REPAIRS WERE ESTIMATED AT OVER $2,000 PLUS LABOR AND NO GUARANTEES THAT ANOTHER TRANSMISSION FOR MY VEHICLE WOULD NOT HAVE THE SAME PROBLEMS. *JB
I'M THE OWNER OF A 2002 HONDA CIVIC THAT EXPERIENCED AN UNEXPECTED AIRBAG DEPLOYMENT. THE CAR WAS NOT INVOLVED IN AN ACCIDENT YET THE PASSENGER SIDE AIRBAG (ONLY THE PASSENGER SIDE) DEPLOYED WHILE A WAS PULLING INTO MY DRIVEWAY. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I HAD BEEN ON THE HIGHWAY WHEN THE BAG DEPLOYED. SINCE THE CAR WAS NOT INVOLVED IN AN ACCIDENT MY INSURANCE COMPANY WILL NOT COVER THE CLAIM. THE REGIONAL REPRESENTATIVE AT HONDA REFUSED TO COVER THE REPAIR BECAUSE THE CAR IS BEYOND WARRANTY AND THEY HAD NEVER SEEN THE PROBLEM BEFORE. I BELIEVE THERE IS A SERIOUS SAFETY ISSUE HERE THAT IS NOT BEING ADDRESSED BY HONDA; IE... IF THEY AGREE TO COVER THE COST OF THE REPAIR THEY WILL BE AGREEING THAT THE BAG SENSOR WAS FAULTY. *NM
(1) CRUNCHING SOUND WITH ANY BUMPS IN THE ROAD (2) THE DAMAGE TO RIGHT FRONT TIRE, THE CV BOOT & SHAFT, WAS DUE TO DEFECTIVE STRUT COMING LOOSE. (3) ALL PARTS WERE REPLACED UNDER WARRANTY THAT WAS WITHIN THE 1ST YEAR OF OWNERSHIP, WITH 3,000 MILES ON THE CAR. THIS AGAIN HAPPENED AGAIN IN 2006 ON THE LEFT SIDE, WITH 25,000 MILES ON THE CAR, THIS TIME THEY SAID IT HAD A DEFECTIVE CV JOINT SHAFT & BOOT WAS TWISTING WITH LEFT SIDE SHOCK BEING DEFECTIVE & DAMAGED ALSO. HONDA DEALER PAID FOR ALL BUT 300.00 TO REPLACE & REPAIR ALL THAT THEY FOUND. THIS 2002 HONDA CIVIC LX STILL HAS A CRUNCHING SOUND IN THE FRONT END WITH BUMPS & TURNS AFTER REPAIR 6 WEEKS AGO. *NM
MY 7 1/2 YEAR OLD SON GOT INTO THE BACK SIDE PASSENGER SEAT OF MY MOTHER'S HONDA CIVIC, (WE WERE VISITING THEM FROM OUT OF TOWN)-- I WAS DRIVING, AND MY MOTHER WAS IN THE FRONT PASSENGER SEAT. I HAD ASSUMED MY SON WAS BUCKLED IN (HE ALWAYS IS ABLE TO DO SO WITHOUT ANY PROBLEMS, AND HAS DONE SO FOR A LONG TIME NOW), AND WE HAD GONE DOWN THE ROAD FOR A COUPLE OF MINUTES, AND I LOOKED BACK AT HIM AND THE SEAT BELT WAS NOT BUCKLED, BUT THE LENGTH OF IT HAD LOOPED AROUND HIS NECK SOMEHOW, AND WAS TIGHT AROUND HIS NECK. HE SAID "I CAN'T BREATHE," AND HIS FACE WAS RED. I IMMEDIATELY STOPPED, JUMPED OUT AND RAN AROUND THE BACK TO TRY TO DISLODGE HIM, BUT COULD NOT PULL THE STRAP AT ALL FROM WHERE IT GOES BACK INTO THE TOP OF THE SEAT AREA ABOVE HIS HEAD--IT HAD LOCKED IN THE RATCHETING MECHANISM AND WOULD NOT RELEASE AND IN FACT, AS I PULLED ON IT, IT SEEMED TO ONLY GET TIGHTER. I YELLED TO MY MOTHER WHO WAS IN THE FRONT SEAT-- SHE REALIZED WHAT WAS GOING ON, AND SHE GRABBED A LARGE PAIR OF SCISSORS (MIRACULOUSLY, SHE KEEPS THEM IN HER CAR. . .) AND WE WERE ABLE TO CUT THE BELT AND GET MY SON RELEASED. HAD SHE NOT BEEN THERE, AND HAD SHE NOT KEPT THE SCISSORS IN THE CAR, (I NEVER WOULD HAVE KNOWN SHE KEPT SCISSORS), WELL, I CANNOT EVEN DEAL WITH SUCH AN UNTHINKABLE POSSIBILITY. IT WOULD HAVE BEEN TRAGIC, WHATEVER THE PARTICULAR OUTCOME. *JB
SRS LIGHT CAME ON WHILE JUST DRIVING DOWN THE ROAD. NO CRASH, NO INCIDENTS. NOW, I HAVE NO AIRBAG PROTECTION. *NM
SRS INDICATOR - SRS COMPUTER FAILURE. *JB
SRS LIGHT CAME ON DASH FOR NO APPARENT REASON (IE.NO CRASH, BODY WORK). NO DIAGNOSTIC TROUBLE CODES FOUND. WHILE SRS LIGHT REMAINS ON, AIRBAGS ARE INACTIVE. CONSEQUENCES IN AN ACCIDENT WOULD LEAD TO MASSIVE TRAUMA TO OCCUPANTS AS NO AIRBAGS WOULD DEPLOY. DEALER CONTACTED AND UNWILLING TO HELP WITH SAFETY ISSUE. APPARENTLY THIS IS A KNOWN SAFETY PROBLEM. (NHTSA #10001811). *JB
TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS IN ORDER TO RESUME DRIVING WITH ILLUMINATION OF THE ROADWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
AFTER PULLING OUT ON TO ROAD AFTER OIL CHANGE, CAR WAS FINE FOR ABOUT 100 FT AND THEN WHEN TRYING TO ACCELERATE WOULD REDLINE RPMS. WILL NOT GO INTO GEAR, TRANSMISSION FAILED AT 61K. *NM
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS AN UNUSUAL NOISE WAS HEARD DERIVED FROM THE ENGINE HOWEVER AT HIGHER SPEEDS WAS NOT NOTICEABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT HONDA CERTIFIED MECHANIC WHO DETERMINED THE EXHAUST MANIFOLD WAS CRACKED AND THE CATALYTIC CONVERTER DAMAGED. THE CONTACT EXPRESSED THE WARRANTY SHOULD COVER THE PARTS. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALERSHIP.
I PURCHASED A USED 2002 HONDA CIVIC EX IN MAY OF 2006 AND THE DAY I GOT IT HOME, THE SRS LIGHT CAME ON. I TOOK IT TO THE DEALER 3 TIMES NOW EACH TIME BEING CHARGED ALMOST $100 TO READ AND CLEAR THE CODE. THEY'RE NOW TELLING ME IT WILL BE A VERY COSTLY REPAIR. FROM WHAT I CAN TELL COUNTLESS HONDA OWNERS HAVE HAD SIMILAR PROBLEMS WITH THE SRS LIGHT COMING ON FOR NO REASON. *NM
DT*: THE CONTACT STATED UPON INSPECTION OF THE VEHICLE MOISTURE WAS NOTICED INSIDE THE DRIVER SIDE HEADLIGHT. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE.
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE ACCELERATING, THE CONTACT HEARS A LOUD CLUNKING NOISE IN THE STEERING COLUMN. HE ALSO EXPERIENCES DIFFICULTY STEERING WHEN TURNING THE STEERING COLUMN. THE CONTACT NOTICED THAT THE STEERING UNIT FELT LOOSE. HE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND CURRENT MILEAGE WAS 50,000.
SRS LIGHT CAME ON ABOUT A MONTH AGO. I READ IN THE MANUAL TO TAKE IT TO THE DEALERSHIP TO CHECK. IT COSTS $80-$90 JUST TO HAVE THEM TO CHECK IT EVEN IT IS NOTHING WRONG. AFTER I DECIDED TO HAVE THE DEALERSHIP TO CHECK IT, I COULDN'T GET IT DONE ON A SAT BECAUSE ONLY MAINTENANCE TECH'S WORK ON SAT AND I COULDN'T MAKE AN APPT B/C THERE IS NOT ONE CLOSE ENOUGH TO MY HOME OR JOB WHERE I COULD LEAVE THE CAR WHILE I WORK AND HAVE APPROPRIATE TRANSPORTATION TO MY DESTINATION. AFTER READING SEVERAL COMPLAINTS, I'M CONVINCED THAT IT DOES NOT MATTER IF THE PROBLEM IS LOOKED AT OR FIXED IT WILL RECUR AGAIN AND THERE IS NO GUARANTEE THAT THE AIRBAGS WILL DEPLOY. MY FIRST REAL PROBLEM WITH HONDA AND THIS IS MY 3RD HONDA.*JB
OUR HONDA CIVIC 2002 ALSO IS HAVING THE SAME PROBLEM AS DESCRIBED BY OTHERS, IN THAT THE SRS LIGHT IS ON AND FOR SEEMINGLY NO REASON (ACCORDING TO THE MECHANIC). THE MECHANIC RESET THE LIGHT, BUT IT CAME BACK ON WITHIN 2 WEEKS. I WOULDN'T CARE IF THERE TRULY ISN'T ANYTHING WRONG, LIKE THE MECHANIC STATES, HOWEVER, IN ORDER FOR THE CAR TO PASS STATE INSPECTION, IT CAN NOT BE ON. THUS, IT WILL BE COSTLY FOR ME TO TAKE IT TO THE LOCAL HONDA DEALER WHICH ALREADY HAS CHARGED AN ARM AND A LEG FOR A TRANSMISSION THAT HAD TO BE REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN 4 YEARS. I WAS THE ONE THAT PUSHED MY HUSBAND BUY A HONDA FOR THE RELIABILITY FACTOR, BUT BETWEEN THE TRANSMISSION AND NOW THE SRS ISSUE THAT NEEDS TO BE RESOLVED, IT'S LOOKING LIKE MY HUSBANDS 2000 JEEP CHEROKEE IS FAIRING BETTER IN REPAIRS THAN MY HONDA?? SAD!!!!! VERY SAD!!!*TR
MY 2002 HONDA CIVIC LX WAS TOTALED IN A LOW SPEED 2 CAR ACCIDENT. THE DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED. MY PASSENGER SUFFERED MINOR BRUISING FROM HER SEAT BELT. MY INJURIES INCLUDED SECOND DEGREE BURNS TO MY THROAT AND THE TOP OF MY HANDS. THE EMT'S, MEDICAL PERSONNEL IN THE ER, AND DOCTORS AT THE BURN UNIT SAID THE BURNS WERE CAUSED BY CHEMICALS EMITTED FROM THE AIRBAGS. IN ADDITION TO SEVERE PAIN AND MEDICAL BILLS, I LOST THREE WEEKS OF WORK WHILE MY BURNS HEALED. THE TREATMENTS AT THE BURN UNIT AND THE DAILY TREATMENTS AT HOME WERE NAUSEATING AND AT EXCRUCIATING. THE SCARS ON MY HANDS HAVE FADED BUT ARE STILL EVIDENCED BY THE PATCHES OF RED DISCOLORATION. THE BURN ON MY THROAT HAS HEALED WITHOUT SCARING BUT I HAVE TO PROTECT THE AREA FROM SUN EXPOSURE. I MUST PROTECT MY HANDS FROM THE SUN FOR AT LEAST A FULL YEAR AFTER THE ACCIDENT AND HAVE TO BE CAREFUL NOT TO SCRATCH MY HANDS AS THE SKIN IS STILL DELICATE. THE HONDA OWNERS MANUAL AND AIRBAG BOOKLET FOR THE CAR BOTH SAY THAT THE POWDER THAT COMES OUT OF THE AIRBAG IS HARMLESS UNLESS YOU ALREADY HAVE RESPIRATORY PROBLEMS AND BREATH IN THE POWDER. THEY SAY ABSOLUTELY NOTHING ABOUT THE DANGERS ASSOCIATED WITH CHEMICAL BURNS RESULTING FROM THIS POWDER, EVEN THOUGH, AS THE EMT'S AND DOCTORS INFORMED ME, THEY COMMONLY TREAT THESE BURNS. THEY DID STRESS THAT THE BURNS WERE CHEMICAL AND NOT JUST ABRASIVE. I CALLED AND SPOKE WITH A HONDA REPRESENTATIVE NOT LONG AFTER MY ACCIDENT WHO WAS VERY INSISTENT THAT MY BURNS IN NO WAY COULD HAVE RESULTED FROM THE CHEMICALS IN THE AIRBAGS, EVEN THOUGH HE IS NOT A MEDICAL PROFESSIONAL AND DID NOT WITNESS MY INJURIES. IT WAS INSULTING TO HAVE MY CLAIMS THOROUGHLY DISMISSED BY HONDA AFTER ALL THE LOSS AND PAIN MY BURNS CAUSED. MY CONCERN IS THAT HONDA AND OTHER AUTOMOBILE MANUFACTURER'S (I'VE LOOKED AT OTHER OWNER'S MANUALS) NOT ONLY FAIL TO WARN CONSUMERS ABOUT THE RISK OF CHEMICAL BURN FROM AIRBAGS BUT ACTUALLY CLAIM THAT THE CHEMICALS ARE HARMLESS! *JB
TRANSMISSION FAILED AND WAS REPLACED BY DEALER AT 50000 MILES. THAT PUT 2 MORE IN IT AND THE ONE THAT IS CURRENTLY IN IT HAS LEAKED EVER SINCE IT WAS INSTALLED. I HAVE KEPT FLUID IN IT AT THE CORRECT LEVEL AND NOW IT IS SLIPPING AT 92000. *NM
THE SRS AIRBAG LIGHT HAS COME ON IN MY 2002 HONDA CIVIC. WITH THIS LIGHT BEING ON THE AIRBAGS WILL NOT DEPLOY CAUSING A MAJOR SAFETY RISK. *JB
I OWN A HONDA CIVIC 2002 MODEL. AT AROUND 50,000 MILES, THE SRS LIGHT CAME ON AND IT STAYS ON. I WAS TOLD THAT MY AIRBAGS WILL NOT DEPLOY IN THIS CONDITION. *NM
WATER LEAKS INTO THE TRUNK WHEN DRIVING IN WET CONDITIONS. CAR HAS BEEN TO DEALERSHIP TWICE FOR REPAIR YET IT STILL LEAKS. IT SEEMS TO LEAK IN FROM THE PASSENGER SIDE REAR WHEEL WELL. THE "PARTICLE BOARD" AND CLOTH THAT COVERS THE SPARE TIRE AREA WAS DAMAGED, HAS RUST, AND A MUSTY SMELL REMAINS IN THE CAR. THE CAR IS A HONDA "CERTIFIED USED VEHICLE", YET A LEAKY TRUNK IS NOT COVERED AND DEALERSHIP HAD TO COVER COST. WILL TAKE BACK FOR A THIRD REPAIR. *NM
BOTH FRONT SEAT BELTS DON'T CLICK YOU HAVE TO KEEP ON TRYING MAY BE TWICE FOR THE DRIVER SIDE AND 5 OR MORE ON THE PASSENGER SIDE. *JB
I HAVE A 2002 HONDA CIVIC EX. MY CAR'S SRS LIGHT STAYS LIT ALL THE TIME WHENEVER I DRIVE THE CAR. *JB
AFTER TURNING ON HEATER/DEFROSTER TO REMOVE FROST, FOLLOWED BY WINDSHIELD WIPER TO REMOVE SLUSH, WINDSHIELD SUDDENLY BEGAN TO CRACK. THE CRACK BEGAN ON THE PASSENGER SIDE AT THE VERTICAL WINDSHIELD FRAME AND WENT CONTINUOUSLY ACROSS THE OUTER LAYER OF THE WINDSHIELD TO ABOUT 4" FROM THE VERTICAL FRAME ON THE DRIVER SIDE. *NM
IN THE TRUNK OF MY CAR, THERE IS WATER BUILDING UP AND I HAD THE CAR UP IN THE AIR AND FOUND NO HOLES TO WHERE WATER COULD GET IN BUT THEY HAD FOUND A SEAL ON THE REAR WINDOW WHICH IS SEPARATING WHICH WE THINK MIGHT BE THE PROBLEM..BUT NOT SURE...ALSO THERE IS WATER ON THE FLOOR IN THE BACK SEAT OF MY CAR...I HAVE A 2002 HONDA CIVIC LX. *JB
I AM SUBMITTING A COMPLAINT ON HONDA CIVIC 2002 COUPE MODEL. THE COMPLAINT IS IN REFERENCE TO THE SRS LIGHT THAT REMAINS LIT ON THE DASHBOARD EVEN AFTER REPAIRS. THE HONDA DEALERS HAVE REPAIR THE SRS UNIT AND RESET THE SYSTEM SEVERAL TIMES BUT THE SRS LIGHT KEEPS COMING BACK ON. WHEN THE LIGHT COMES BACK ON, THE AIRBAGS IN THE VEHICLE ARE NOT ON AND THEREFORE WILL NOT DEPLOY IN AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. I AM CONCERNED THAT THIS IS A DEFECT AND HONDA SHOULD INITIATE A RECALL FOR THIS ITEM. THE REPLACEMENT COST IS EXTREMELY COSTLY AND THESE SHOULD BE REFUNDED BY HONDA. *JB
FOR NO DISCERNIBLE REASON THE ELECTRICAL SYSTEM MOMENTARILY FAILED UPON START UP AND THEN THE SRS INDICATOR LIGHT CAME ON. THIS IS THE COMPUTER THAT CONTROLS THE AIR BAGS AND SEAT BELTS. I TOOK IT TO THE DEALER AND WAS CHARGED $80 FOR A "DIAGNOSTIC" - BASICALLY, THEY REBOOT THE SRS COMPUTER AND TOLD ME IF IT HAPPENS AGAIN I WOULD HAVE TO BUY A NEW COMPUTER AT A MINIMUM COST OF $800 PLUS LABOR. *JB
MY DAUGHTER DRIVES A 2002 HONDA CIVIC LX. APPROXIMATELY 18 MONTHS AGO, THE SRS WARNING LIGHT CAME ON AND SHE TOOK IT TO A HONDA DEALER. THE DEALER DETERMINED THAT THERE WAS NO FAILURE, AND TURNED OFF THE WARNING LIGHT (<$100 CHARGE). TODAY, THE LIGHT CAME ON AGAIN, AND THIS TIME THE DEALER (A DIFFERENT DEALER) INDICATED THAT THE OPDS UNIT NEEDED TO BE REPLACED AT A COST OF $300, WHICH WAS NOT COVERED BY THE EXTENDED WARRANTY ON THE CAR. I SEARCHED THE WEB AND FOUND THAT THIS IS A VERY COMMON OCCURRANCE, AND THAT THE AIRBAGS ARE DISABLED WHEN THE SRS LIGHT IS ON. ALSO, IN MANY CASES, THE REPLACEMENT OF THE OPDS WILL ONLY FIX THE PROBLEM FOR A FEW MONTHS, AND THEN THE CYCLE IS REPEATED. MULTIPLE RELATED TECHNICAL SERVICE BULLETINS HAVE BEEN DEVELOPED. THE APPARENT FREQUENCY OF THIS FAILURE AND THE POTENTIAL CONSEQUENCES, SINCE THE AIR BAGS ARE DISABLED, WARRANT A NHTSA INVESTIGATION AND POSSIBLE RECALL BY HONDA. *NM
I WAS IN AN ACCIDENT WITH MINOR DAMAGE. MY SRS LIGHT STAYS ON NOW RESULTING IN A FAILED SMOG. *NM
TREAD BEGINNING TO SEPARATE ON 3 OUT OF 4 TIRES. THESE ARE FIRESTONE FR 690 TIRES. I AM IN THE PROCESS OF REPLACING ALL FOUR TIRES DUE TO THE SIGNIFICANT TREAD SEPARATION. FIRESTONE HAS OFFERED A SMALL CREDIT TO REPLACE WITH SAME BRAND TIRES. I WILL PROBABLY NOT TAKE THE CREDIT DUE TO THE FACT THAT I AM GOING TO SWITCH BRANDS. *NM
TRUNK APPEARED TO BE CLOSED, OPENED WHILE TRAVELING DOWN THE HIGHWAY. I'VE RESEARCHED THE INTERNET AND THERE APPEARS TO BE A DEFECT WITH THE TRUNK LATCHES ON 2002 CIVICS. THE TRUNK CLOSES VERY HARD. AT TIMES, IT MAY APPEAR AS THOUGH IT IS LATCHED BUT WILL COME OPEN WHEN HITTING A BUMP ETC. *NM
I HAVE A 2002 HONDA CIVIC EX. THE SRS LIGHT CAME ON. I HAD IT CHECKED AT THE DEALER WHO CHARGED ME $45. THE LIGHT CAME BACK ON THE NEXT DAY. THEY HAD TOLD ME IF IT DID COME ON THE SRS SENSOR WOULD NEED TO BE REPLACED WHICH WOULD COST APPROX. $400. SAID MY PROBLEM WAS PROBABLY CAUSED BY AN AIR PURIFIER I HAD PLUGGED INTO DASH. ALSO TOLD ME IT COULD BE CAUSED IF I PUT MY PURSE WITH CELL PHONE (EVEN IF NOT ON) ON PASSENGER SEAT. ALSO, A DIGITAL CAMERA COULD CAUSE THIS IF ON PASSENGER SEAT. IS THIS BS? *NM
THE SRS (SAFETY RESTRAINT SYSTEM) LIGHT ON MY 2002 HONDA CIVIC IS ON AGAIN. THE CAR ONLY HAS ABOUT 55000 MILES ON IT, AND THIS IS THE THIRD TIME I HAVE HAD THIS PROBLEM. *JB
I WAS A PASSENGER IN A 2002 HONDA CIVIC (2-DOOR) INVOLVED IN A HEAD ON COLLISION WITH A HYUNDAI ELANTRA. MY AIRBAG (PASSENGER SIDE) DID NOT DEPLOY, BUT THE DRIVER SIDE AIR BAG DID DEPLOY. ADDITIONALLY, MY SEAT (PASSENGER SIDE) BROKE LOOSE FROM THE FLOOR MOUNTS AND DID NOT RESTRAIN ME FROM SMASHING FORWARD INTO THE DASH WITH MY LEGS AND FORARMS TAKING THE IMPACT. AS A RESULT OF THE SEAT BECOMING UN-FASTENED I SUFFERED BRUISING AND LACERATIONS ON MY LEGS AND ARMS AND NECK AND BACK INJURIES FROM MY HEAD WHIPLASHING BECAUSE A LACK OF AIRBAG DEPLOYMENT. THE DRIVER DID NOT SUFFER ANY BACK OR NECK INJURIES BECAUSE HIS AIRBAG RESTRAINED HIS HEAD FROM "SNAPPING" FORWARD. TO SUMMARIZE: PASSENGER SEAT CAME LOOSE FROM FLOOR MOUNTS AND PASSENGER SIDE AIRBAG DID NOT DEPLOY.
Data synced from NHTSA on May 4, 2026