NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
AIR BAG COMPUTER NOT WORKING MAKING AIR BAGS NON FUNCTIONAL. *JB
SRS LIGHT CAME ON AT 42,000 MILES IN 2002 HONDA CIVIC DX L4 1.7L 1700CC. REQUIRED REPLACEMENT OF FAILED SRS UNIT/MODULE. (PART-77960-S5A-A84)
SRS INDICATOR LIGHT STAYS ON. FAILURE IN THE OPDS UNIT (SIDE OCCUPANT SENSOR FOR SIDE AIRBAGS). I HAVE SEEN MANY COMPLAINTS ON THIS ON MANY SITES AND THIS IS THE BEST SITE TO LODGE THE COMPLAINT. NOW SINCE I CANNOT AFFORD $800 FOR A REPLACEMENT PART AT THIS TIME AND THEY WILL NOT HONOR IT UNDER WARRANTY (I GUESS SAFETY SYSTEMS SHOULD FAIL AT 50,000 MILES), I WILL HAVE NO AIRBAG SYSTEM SINCE THE SIDES ARE TIED TO THE FRONT SYSTEM. THIS NEEDS TO BE LOOKED AT FOR A RECALL. VERY UNSAFE. I HATE THINKING MY PREGNANT WIFE IS DRIVING IN A CAR WITH NO AIRBAGS. *JB
I HAVE HAD MY SRS LIGHT COME ON 3 TIMES. THE FIRST TIME THE DEALER SAID ALL THEY COULD FIND WAS "SOFT CODES" AND RESET IT, COSTING ME $87.50 FOR THE DIAGNOSTIC CHECK. A DAY LATER THE SRS LIGHT CAME ON AGAIN, THIS TIME THEY SAID THE BATTERY SHOWED LOW VOLTAGE AND NEEDED TO BE REPLACED. I ASKED IF I COULD PICKUP THE VEHICLE AND REPLACE THE BATTERY MYSELF, THE ANSWER WAS YES, BUT THERE WOULD BE ANOTHER $87.50 DIAGNOSTIC CHARGE AND AFTER I REPLACED THE BATTERY, THEY WOULD HAVE TO RESET THE CODE AND RUN ANOTHER DIAGNOSTIC, ONCE AGAIN ANOTHER $87.50 FOR A TOTAL OF $187.00. THEY SAID THEY WOULD REPLACE THE BATTERY AND RESET THE SRS TO THE TUNE OF $160.81. I FELT SCREWED EITHER WAY, SO I OPTED TO HAVE THEM CHANGE THE BATTERY. WHEN I PICKED UP MY 2002 HONDA CRV, THE SERVICE ADVISOR SAID IF THE SRS LIGHT COMES BACK ON, LET THEM KNOW. THE FOLLOWING DAY, IT AS BACK ON AGAIN. HOW DID THEY KNOW IT WOULD BE BACK. WHEN I CALLED ABOUT THE SRS LIGHT, I WAS TOLD THAT THE CONTROL UNIT HAD PROBABLY FAILED AND WOULD NEED TO BE REPLACED, BUT THAT THEY COULD NOT DO THAT UNTIL THE BATTERY HAD BEEN CHANGED. THIS SOUNDS LIKE A RIP OFF TO ME. WHY DIDN'T THEY REPLACE THE SRS CONTROL UNIT TO START WITH SINCE THEY OBVIOUSLY KNEW THAT WAS THE PROBLEM. THE CRV GOES BACK IN THIS FRIDAY TO BE CHECKED AGAIN. I DO NOT FEEL THAT HONDA IS ADMITTING THAT THERE IS A FAILURE OF THE SRS CONTROL UNIT AND INSTEAD CHARGES THE CUSTOMER NEEDLESSLY. *JB
MY DAUGHTER REAR ENDED A CHEVROLET TAHOE AT 35 MPH, HER 2002 HONDA CIVIC'S PASSENGER AIRBAG DEPLOYED BUT NOT THE DRIVER SIDE AIRBAG. HER CAR WAS TOTALED. MY DAUGHTER WAS NOT SERIOUSLY INJURED THANKS TO GOD LOOKING AFTER HER AND THE FACT SHE WAS WEARING HER SEAT BELT. SHE DID HOWEVER HIT HER HEAD ON THE STEERING WHEEL. THE ADJUSTER FROM STATE FARM INSURANCE COMPANY COULD NOT UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY. *NM
HEARD AND FELT NOISE AND ROUGHNESS IN REAR WHEEL DURING TURNS AND DECELERATION. FOUND INNER FLANGE BEARING TO BE THE CAUSE.
WE BOUGHT A NEW 2002 HONDA CIVIC LX IN DECEMBER OF 2002. IN CHICO, CALIF. IT HAD, I BELIEVE, A 30,000 MILE WARRANTY. AT NO MORE THAN 45,000 MILES,(I HAVE THE RECEIPT) THE SRS LIGHT CAME ON. TWO DAYS LATER, WE TOOK IT TO OUR LOCAL HONDA DEALER IN REDDING, CALIF. THEY SAID THE COMPUTER SHOWED THAT THE AIR BAGS WOULD NOT DEPLOY UNLESS THE DEVICE IN THE COMPUTER WAS REPLACED. THEY ALSO STATED THAT THE HONDA COMPANY DID NOT FIND THAT PART, WHICH IS OVER $400.00 DOLLARS,TO BE UNDER WARRANTY AFTER THE 30,000 MILES WERE PAST. WE HAVE KEPT ALL THE REQUIREMENTS OF SERVICE ON THE CAR. THE HONDA COMPANY STATED THAT IF IT HAD BEEN THE SEAT BELTS INOPERABLE, THEY WOULD BE COVERED UNDER THE SAFETY GUARANTEE. I DO NOT BELIEVE THAT THE AIR BAGS SHOULD BE EXCLUDED IN THIS SAFETY WARRANTY. WHY IS ONE SAFETY DEVICE ALWAYS COVERED FOR PROTECTION AND NOT THE OTHER? IS THERE SOMETHING THAT CAN BE DONE ON OUR BEHALF? WE WANT TO HAVE THIS DONE, BUT CANNOT AFFORD IT AT THIS TIME. WE HAD A TRIP PLANNED FOR LESS THAN A WEEK AFTER WE DISCOVERED THIS PROBLEM AND HAD TO HONOR OUR RESERVATIONS OR LOSE MORE MONEY, CONSEQUENTLY, WE DROVE TO OUR PLANNED DESTINATION, ALASKA, FROM REDDING, CALIF. WITH NO OPERATIVE AIR BAGS AND CONTINUE TO DRIVE THE CAR WITHOUT THEM. THIS CONCERNS ME GREATLY,I KNOW FIRST HAND THAT THEY WORK WELL TO KEEP YOU FROM HITTING YOUR STEERING WHEEL OR WINDSHIELD IN CONJUNCTION WITH THE SEAT BELTS, BUT IT IS OUR ONLY AUTOMOBILE. *NM
THE SRS INDICATOR ON THE DASHBOARD OF MY 2002 HONDA CIVIC INDICATES A PROBLEM WITH THE SAFETY RESTRAINT SYSTEM, AND HAS BEEN ON SINCE JUNE. THE CAR HAS BEEN IN THE DEALERS SHOP SEVEN TIMES AND EACH TIME I WAS ASSURED THAT THE PROBLEM WAS FIXED. I AM NOW IN THE PROCESS OF GOING BACK FOR THE 8TH TIME ON THE SAME ISSUE. THERE HAVE BEEN OTHER NUMEROUS PROBLEMS WITH THIS CAR AND I HAVE EXPLAINED TO THE DEALER THAT I WOULD PREFER TO GET INTO A NEW VEHICLE AT THIS POINT BUT THEY HAVE NOT BEEN VERY COOPERATIVE. I AM CONCERNED THAT I AM PRESENTLY DRIVING A VEHICLE THAT HAS A POTENTIAL SAFETY ISSUE. *JB
2002 HONDA CIVIC COMPLETE LOSS OF ENGINE POWER BRAKING GOING 15 MPH. CAUSING PROPERTY DAMAGE. THIS COMPLETE LOSS OF ENGINE FAILERE HAS BEEN REPORTED TO DEALERS AND BEEN SEEN IN MANY WEB FORUMS. THIS TIME MY SON WAS DRIVING WHEN THE ENGINE FAILERE LIGHT CAME ON AND BRAKES WENT OUT TURNING A CORNER. NO AIR BAG WAS EVER DEPLOYED WHEN HE HIT THE CURB AND SIGN WHICH SHOULD HAVE AS HE HIT A SIGN AND TREE STRIPPING THE FRONT BUMPER OFF AND CRUSHED THE RADIATOR INTO THE ENGINE. NO AIR BAGS WEAR EVER DEPLOYED. EVEN THE POLICE WAS CONCERNED ABOUT THAT AND QUESTIONED IT . IT HAPPENED IN THE CITY OF HURST TEXAS. IN THESE FORUMS MANY DRIVERS HAVE EXPERIENCED LOSS OF ENGINE FAILERE AND BRAKES IN SOME CASES. HONDA JUST PUT OUT A RECALL ON 1998-2000 FOR THE ENGINE IGNITION SWITCH SHORTING OUT CAUSING ENGINE FAILERE. I SUGGEST THEY INCREASE THAT RECALL TO 2002 POSSIBLY. ALSO I READ WHERE THE ELECTRICAL LOAD DETECTOR IS GETTING WET AND SHORTING OUT CAUSING THE SAME THING IN SOME CARS. IN ONE CASE I READ THAT THE VACUMM HOSE TO THE BRAKE BOOSTER MAY BE BAD. PUMPING THE BRAKES CAN CAUSE THE ENGINE TO STALL. SO ANY CASE I THINK HONDA HAS A SAFETY ISSUE WITH ENGINES STALLING WHILE CONSUMERS ARE DRIVING. MY SON WAS LUCKY HE WAS ONLY DRIVING 15 MPH WHEN IT HAPPENED . IF HE WOULD HAVE BEEN ON THE HIGHWAY IT COULD HAVE BEEN A LOSS OF LIFE. THE VEHICALE IS IN THE BODY SHOP GETTING FIXED AND AFTER THAT WILL BE DRIVEN TO HONDA FOR AN ENGINE CHECK. I HOPE THE COMPUTER CODES TELL US SOMETHING BUT I THINK HONDA NEEDS TO RESEARCH THIS CLOSLY.
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT NOTICED THE SRS AIR BAG WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE SRS AIR BAG CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND WAS REPAIRED. THE CONTACT HAD CONCERNS BECAUSE THE AIR BAGS WOULD NOT FUNCTION PROPERLY EVEN AFTER THE RECALL REPAIRS WERE PERFORMED SINCE THE SRS UNIT WAS DEFECTIVE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 07/20/11*LJ THE DEALER INFORMED THE CONSUMER, THAT THE SRS CONTROL UNIT NEEDED TO BE REPLACED.UPDATED 02/28/12
SRS LIGHT ON DASHBOARD REMAINS LIT ALL THE TIME. WENT TO 2 HONDA DEALERS IN UNION COUNTY (ROUTE22 HONDA AND PLANET HONDA) WAS CHARGED WITH DIAGNOSTIC FEES BUT PROBLEM WAS NEVER RESOLVE. SRS LIGHT IS STILL ON WHILE CAR IS IN MOTION OR WHEN DRIVEN (SRS LGHT ON CONTINOUSLY)
2002 HONDA CIVIC, AUTOMATIC TRANSMISSION. THREE TIMES SINCE PURCHASE NEW IN 2002, THE ENGINE HAS SUDDENELY ACCELERATED AND CONTINUES TO REV UP TO 3000RPM WHILE BRAKING, DEFINITELY NOT WITH FOOT ON ACCELERATOR, TWICE IN REVERSE AND ONCE IN DRIVE. VEHICLE LURCHES AND ONLY VERY HARD BRAKING PREVENTS VEHICLE MOTION UNTIL THE ENGINE CAN BE TURNED OFF. THERE IS NO FLOOR MAT INVOLVED.
I OWN A 2002 HONDA CIVIC LX 4DR VEHICLE, I WAS IN A REAR AND FRONT IN COLLISION IN THIS CAR. THE FRONT BUMBER FELL OFF, AND THE RAIDITIOR GOT BENT IN AND THE BRAKE FLUID CONTAINER BROKE OFF. THE PASSENGER AIR BAG WENT OFF, BUT THE DIVER AIR BAG DID NOT. IS THERE ANY OTHER CASES OF THIS , THAT HAPPENED TO THID YEAR AND MAKE MODEL, ALSO I CAN EMAIL YOU PICTURES OF THE VEHICLE
I HAD 4 NEW BRIDGESTONE POTENZA RE 92 TIRES MOUNTED ON MY HONDA ODYSSEY ON JULY 29, 2004. ONE TIRE WOULD NOT HOLD AIR. I RETURNED TO TO HONDA SERVICE CENTER AND HAD TIRE REMOUNTED. TIRE HELD AIR AFTER REMOUNTING. IN RECENT MONTHS, VEHICLE DEVELOPED UNEXPLAINED VIBRATION AT HIGHWAY SPEED. TIRE ROTATION AND ALIGNMENT DID NOT CORRECT VIBRATION. ON MAY 26TH, 2005, THE TIRE IN QUESTION FELL APART (TREAD SEPERATED FROM SIDEWALL) LEAVING ME DRIVING ON THE RIM AT ABOUT 65 MPH. THE TIRE HAD LESS THAN 11,000 MILES ON IT. I WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND PULL OFF INTO THE BREAKDOWN LANE. ON MAY 27TH, 2005, I HAD A LOCAL SERVICE CENTER MOUNT A USED TIRE ON THE EXISTING RIM (THE RIM APPEARS TO HAVE NOT BEEN DAMAGED). I'VE SINCE DRIVEN THE VEHICLE ON THE HIGHWAY AND NOTED THAT THE VIBRATION IS GONE. THAT IS, THE VEHICLE DRIVE BETTER ON THE USED TIRE THAT IT HAD BEEN ON THE TIRE THAT FAILED. TO DATE, BRIDGESTONE IS UNWILLING TO REPLACE THE TIRE UNDER WARRANTY BECAUSE I CAN'T PROVIDE THE TIRE TO THEM FOR INSPECTION (IT WS LEFT ON THE HIGHWAY IN PIECES.
HONDA CIVIC EX, SRS LIGHT STAYS ON . *JB
SRS AIRBAG WARNING LIGHT ON CONSTANTLY - TOLD BY DEALER THAT AIRBAGS WILL NOT DEPLOY. AS CAR IS PAST WARRANTY, REPAIR IS $600+.*JB
AT ABOUT 50K MILES, MY SRS INDICATOR LIGHT STARTED TO ILLUMINATE SPORADICALLY. EVENTUALLY HOWEVER, IT WAS ON ALL THE TIME. AFTER HAVING MY CAR IN THE SHOP 3 TIMES, THE DEALER INFORMED ME THERE WAS A SHORT IN THE ELECTRICAL MAINFRAME THAT WAS CAUSING THE LIGHT TO GO ON. I WAS ALSO INFORMED MY AIRBAGS WOULD NO DEPLOY IN A CRASH BECAUSE OF THIS. TO REPAIR THIS PROBLEM WOULD COST ME OVER $500, AND I WAS TOLD THIS IS NOT SOMETHING COVERED UNDER THE WARRANTY. NOT HAVING THIS KIND OF MONEY, I DECIDED NOT TO HAVE IT FIXED, BUT THE THOUGHT OF MY AIRBAGS NOT DEPLOYING IN A CRASH CONCERNS ME GREATLY! SOMETHING AS VITAL AS THE AIRBAG SYSTEM SHOULD BE COVERED UNDER WARRANTY OR SHOULD BE RECALLED! *NM
EXPERIENCED SEVERE FRONT END VIBRATION, HAD TO REPLACE LEFT AND RIGHT FRONT STRUTS AND STRUT BEARINGS. HONDA WAS AWARE OF THIS DEFECT, COST SHOULD BE COVERED UNDER A RECALL. *AK
DT: THE AUTOMATIC TRANSMISSION IS NOT OPERATING PROPERLY. AT TIMES IT IS HARD TO CHANGE GEARS FROM FIRST TO SECOND GEAR. THIS HAPPENS IN ANY ROAD CONDITION. THE SPEED WHEN THIS PROBLEM HAPPENED WAS 10-20 MPH. THE CAR WAS TAKEN TO THE DEALER MAY 4, 2005. THE PROBLEM HAS NOT BEEN FIXED. WHEN THE CAR WAS TAKEN TO THE DEALER, THEY WERE ABLE TO REPRODUCE THE PROBLEM.*AK
WHILE DRIVING N ON I-97 I WAS ATTEMPTING TO TURN RIGHT ONTO THE EXIT RAMP TO 32-W WHEN THE STEERING ON MY 2002 HONDA CIVIC FAILED. ALTHOUGH I WAS TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR KEPT GOING STRAIGHT. I ATTEMPTED TO APPLY THE BRAKES, BUT THEY ALSO FAILED, AND THE CAR KEPT GOING STRAIGHT DOWN AN ENBANKMENT UNTIL IT STRUCK A TREE.*AK
WE BELIEVE OUR 2002 HONDA CRV HAS AN ELECTRICAL MALFUNCTION. THE FIRST YEAR AFTER WE BOUGHT THE CAR THE MALFUNCTION LIGHT WOULD TURN ON AND STAY ON. WE TOOK IT TO THE DEALER AT LEAST 3 OR 4 TIMES, BUT THEY SAID THERE WAS NOTHING WRONG WITH IT AND JUST TURNED THE LIGHT OFF. WELL A COUPLE OF WEEKS AGO THE SRS LIGHT TURNED ON. THE CAR ONLY HAS 44,000 MILES. FAIRFAX HONDA SAID THAT THEIR DIAGNOSTIC TEST DIDN'T SHOW ANYTHING WRONG, THAT THE LIGHT MUST HAVE TURNED ON BY ELECTRICAL INTERFERANCE. THEY JUST TURNED THE LIGHT OFF. WELL IT IS KNOW A WEEK LATER AND THE LIGHT IS BACK ON. THIS TIME THE DEALER SAID THAT THEY GOT A DIAGNOSTIC CODE THAT THE LEFT SIDE PASSENGER SENSOR WAS NOT WORKING PROPERLY. IF THIS IS TRUE, WHY DIDN'T THEY GET THE DIAGNOSTIC CODE THE FIRST TIME. IF THE AIRBAG SENSOR WAS REALLY NOT WORKING WE COULD HAVE HAD AN ACCIDENT AND HAD NO AIRBAG. OF COURSE, THEY ALSO INFORMED US THAT THE EXTENDED WARRANTY WE BOUGHT DOES NOT COVER THIS AND THAT IT WOULD COST US $700 TO FIX. THEY SAID THAT THIS WAS ONE OF THE FEW THINGS THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. WHAT A COINCIDENCE!! NEEDLESS TO SAY WE ARE VERY DISSATISFIED WITH THE CAR, THE EXTENDED WARRANTY AND THE SERVICE DEPARTMENT. I BELIEVE THE CAR IS TO NEW TO BE HAVING ALL THIS PROBLEMS. I CONTACTED THE HONDA CARE DEPARTMENT, BUT THEY WERE RUDE AND BASICALLY TOLD ME TO READ THE FINE PRINT. NOT MUCH CUSTOMER SERVICE. WE WOULD NOT BUY ANOTHER HONDA AGAIN AND WOULD ENCOURAGE ANYONE AGAINST DOING SO.*AK
ON THE MORNING OF MARCH 1, 2005 I ATTEMPTED TO FILL MY GAS TANK. I PUSHED THE FUEL ACCESS DOOR RELEASE LEVER AND NOTHING HAPPENED. I ATTEMPTED THIS SEVERAL TIMES WITHOUT SUCCESS. I CONTACTED A HONDA DEALER LATER IN THE DAY AND EXPLAINED THE PROBLEM TO HIM. HE SUGGESTED I GET ANOTHER PERSON TO JIGGLE THE DOOR WHILE I PRESSED THE LEVER AS HONDA HAD A KNOW FUEL ACCESS DOOR ALIGNMENT PROBLEM. THIS DID NOT SOLVE THE PROBLEM. I HAD TO BREAK THE DOOR OPEN SO THAT I COULD ADD FUEL TO THE VEHICLE. AFTER BREAKING OPEN THE DOOR I NOTICED THAT PRESSING THE RELEASE LEVER DID NOT RETRACT WHAT WAS LEFT OF THE POST WHICH WOULD ALLOW THE FUEL ACCESS DOOR TO OPEN. *JB
DT: 2002, HONDA CIVIC LX, WAS INVOLVED IN A ACCIDENT WHEN SLOWING FOR TRAFFIC. THE CONSUMER REAR ENDED ANOTHER MOTORIST WHEN HE ATTEMPTED TO SLOW DOWN. THE CONSUMER HIT THE MEDIAN, THEN, WENT ACROSS 4 LANES OF TRAFFIC AND HIT A MOUNTAIN. THIS RESULTED IN A MAJOR CAR CRASH. OWNER SUSTAINED 2 BROKEN BONES IN THE LOWER RIGHT LEG, AIR BAG BURNED. AFTER THE CAR WENT HOOD FIRST INTO THE MOUNTAIN THE CAR WAS REVVING, AND GAS WAS STILL FLOWING, THEN , VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS RECALLED PRIOR TO THE WRECK. IT WAS TAKEN TO THE DEALERSHIP, AND THEY WERE THE ONLY ONES TO WORK ON THE VEHICLE. IT WAS ALWAYS REGULARLY MAINTAINED, AND THE OWNER SAW NO RECORD OF ANY WORK DONE CONCERNING A RECALL. THE ACCIDENT WAS ON THE FREEWAY INSTEAD OF SURFACE ROAD.*AK THE CONSUMER BELIEVED THAT RECALL 01V329000 MAY HAVE BEEN THE CAUSE OF HIS ACCIDENT. *JB
CONSUMER'S VEHICLE STRUCK ANOTHER VEHICLE HEAD ON AND THE AIR BAGS DID NOT DEPLOY. CONSUMER AND PASSENGER SUSTAINED INJURIES. *AK
RECALL CAMPAIGN 04V086000 CONCERNING LOW BEAM LIGHTING. CONSUMER HAD RECALL REPAIRS PERFORMED LESS THE 4 MONTH AGO, BUT PROBLEM RECURRED, THE LOW BEAM LIGHTS FAILED WITHOUT WARNING. *AK
I RECEIVED A RECALL LETTER IN THE MAIL FROM HONDA REGARDING MY 2002 HONDA ODYSSEY. IN THIS LETTER, IT CLEARLY STATES THAT THERE IS A PROBLEM WITH THE TRANSMISSION AND WATER PUMP. HENCE I TOOK MY CAR INTO THE HONDA DEALERSHIP AT NORM REEVE'S HONDA - CERRITOS. AFTER HAVING MY CAR AT THE SERVICE CENTER FOR 2 DAYS NOW ( I HAD TO RENT A CAR FROM ENTERPRISE), NOW THEY ARE TELLING ME THAT I NEED TO PAY THEM $3,800 TO REPLACE MY WATER PUMP. I AM VERY UPSET THAT I AM BEING TREATED THIS WAY. THE LETTER CLEARLY STATES THAT THERE IS A RECALL ON THE TRANSMISSION, AND THAT ANY SERVICES THAT MIGHT BE NEEDED WILL BE PERFORMED BY HONDA FREE OF CHARGE BECAUSE OF THE RECALL. MY CAR IS STILL UNDER WARRANTY, SO WHY IS THE DEALER TELLING ME THAT I HAVE TO PAY?? PLEASE ADVISE. THANK YOU.
THE LOW BEAMS ON THE HEADLIGHTS ARE NOT OPERATING EVEN AFTER NHTSA CAMPAIGN 04V086000 REPAIRS WERE PERFORMED. THIS MADE THE ABILITY TO SEE THE ROAD DIFFICULT AT NIGHT.*AK
TRANSMISSION WORK VERY HEAVY LIKE IS PULLING SOMETHING, DON' SWIFT NORMAL. A TOOK THE VAN TO THE DEALER FOR THE RECALL AT THE DEALER THEY SAY THAT THEY USE A DIGITAL CAMERA TO CHECK THE INTERIOR OF THE TRANSMISSION. I AM NOT CONVINCED THAT THEY ACTUALLY FIX SOMETHING IN THE TRANSMISSION , THIS A $5000 THIS IS NOT A JOKE. WHAT I CAN DO TO RESOLVED MY PROBLEM, GET A REAL CHECK, I NEED A LAWYER FOR THIS, I NEED TO START TELLING PEOPLE ABOUT THE SERIOUS PROBLEMS WITH THE ODYSSEY, IS SOME KIND OF LEMON CAR. *NM
MY DAUGHTER WAS DRIVING A 2002 HONDA CIVIC EX AT 30 MPH AROUND A SLIGHT CURVE TO THE RIGHT. THE CAR SUDDENLY JERKED HARD TO THE RIGHT AND WENT OFF THE ROAD INTO A UTILITY POLE. SHE HAD ATTEMPTED TO STEER LEFT BUT THE STEERING WAS ENTIRELY NON-RESPONSIVE. THIS WAS NOT A SKID SITUATION. THE STEERING DID NOT RESPOND. A WITNESS TO THE ACCIDENT STATED THAT THE RIGHT FRONT WHEEL ASSEMBLY APPEARED TO BE DETACHED AS THE CAR WENT OFF THE ROAD. *NM
WHEN WE PURCHASED OUR 2002 HONDA ODYSSEY NEW, IT STARTED SMOKING LIKE IT WAS GOING TO CATCH ON FIRE. I PULLED IT OUT OF THE GARAGE, BECAUSE THERE WAS SO MUCH SMOKE. IT WAS LEAKING TRANSMISSION FLUID ALL OVER. IT WAS ALSO MAKING A CLUNKING SOUND COMING FROM THE TRANSMISSION WHEN WE DROVE IT. THIS HAPPENED DURING THE FIRST WEEK. RICHFIELD/BLOOMINGTON HONDA HAD IT TOWED AT NO EXPENSE. THEY FINALLY REPLACED A HEAD GASKET AND DID SOME OTHER REPAIRS. WE ALSO TOLD THEM THAT IT WAS HAVING TROUBLE STARTING. WE NOW HAVE 43,000 MILES, AND HAVE BROUGHT THE CAR IN FOR THE RECALL, AND THEY INSTALLED THE OIL KIT. SHORTLY AFTER THEY PUT IN THE OIL KIT, WE NOTICED A SWEET SMELL COMING FROM THE ENGINE. WHILE IN CHICAGO OVER CHRISTMAS, WE WERE ON A BUSY INTERSTATE, AND WE SWITCHED LANES AND I TRIED TO ACCELERATE. THE RPMS SHOT UP FOUR TIMES, AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. WE HAD 5 YOUNG CHILDREN IN THE CAR AND ALMOST WERE IN A BAD ACCIDENT. CARS WERE HONKING AT US AND ONE CAR JUST MISSED US. IT WAS A VERY DANGEROUS SITUATION. SINCE THEN, THIS SLIPPAGE AT AROUND 30-45 MILES PER HOURS HAS HAPPENED AROUND 5 MORE TIMES. AFTER RESEARCHING THIS ON THE INTERNET AND YOUR COMPLAINT SITE, I HAVE FOUND THAT THIS PROBLEM IS HAPPENING WAY TOO MUCH TO JUST BE AN ISOLATED INCIDENT. WE ARE CONTACTING HONDA, AND THEN WILL CONTACT OUR LOCAL DEALERSHIP. I AM WONDERING IF HONDA HAS DONE ANYTHING TO FIX THE PROBLEM? WITH 43,000 MILES ON THE VEHICLE, WILL HONDA TAKE CARE OF THIS PROBLEM? PLEASE NOTIFY ME IF YOU HAVE ANY ADDITION INFORMATION THAT WOULD HELP US. THANKS IN ADVANCE, BRENT BOVITZ. *JB
MY COMPLAINT IS WITH A 2002 HONDA CIVIC EX MODEL. I HAVE TAKEN MY CAR INTO THE DEALERSHIP ON 2 SEPARATE OCCASIONS TO HAVE AN OIL CHANGE AND TO HAVE MY CAR DETAILED WITHIN THE PAST 2 MONTHS. ON BOTH OCCASIONS I ASKED THEM TO CHECK OUT MY CAR BECAUSE I SMELLED A BURNING PLASTIC SMELL. ON BOTH OCCASIONS THEY SAID THEY FOUND NOTHING. WELL 2 WEEKS LATER I NEED A NEW ALTERNATOR WHICH SURPRISED ME CONSIDERING THE NEWNESS OF THE CAR. WHAT I'M MORE SURPRISED AT IS THAT THE ALTERNATOR IS GIVING OUT TOO MUCH POWER AND IS SLOWLY MELTING OUT MY BATTERY, THE BURNING PLASTIC SMELL. I AM FILING A COMPLAINT BECAUSE I BELIEVE AN ALTERNATOR SHOULD LAST MORE THAT 3 YEARS ON A NEW VEHICLE. I AM VERY DISAPPOINTED IN THIS LAST HONDA THAT I HAVE LEASED, BEING MY THIRD HONDA THAT I HAVE HAD, AND DON'T BELIEVE I WILL RELEASE A HONDA. I FEEL THE MAKERS ARE USING CHEAPER PARTS ON THESES CARS AND THIS 2002 DOESN'T HAVE THE STABILITY AND LONGEVITY OF THE ONES I HAVE OWNED AND LEASED IN THE PAST. CONSUMERS WANT A GREAT PRODUCT FOR THE MONEY THAT THEY SPEND AND ALTHOUGH I HAVE BEEN A BIG BELIEVER IN HONDA'S , THIS OCCURRENCE, ALONG WITH OTHERS THAT I HAVE HAD WITH THIS CAR, HAVE CHANGED MY MIND ABOUT OWNING OR LEASING ANOTHER HONDA PRODUCT.*AK
WE HAVE A HONDA ODYESSEY 2002, IT WAS SUBJECT TO A RECALL FOR POSSIBLE TRANSMISSION PROBLEM, THE DEALER DETERMINED THERE WAS NO WEAR TO THE GEARS AND INSTALLED A OIL KIT. THIS WAS DONE AT 52000 MILES(MAINLY HIGHWAY MILES). SOON AFTER WE NOTICED SOME REVVING OF ENGINE WHEN WE TRY TO ACCELARATE OFF AND ON. ON 12/10/04 WHILE DRIVING MY WIFE SUDDENLY COULD NOT GO BEYOND 20-30 MILES AFTER STOPPING AT A TRAFFIC LIGHT. WE HAVE HAD IT TOWED TO THE DEALER WHO NOW SAYS THE TRANSMISSION NEEDS TO BE REPLACED. HE IS NOT ATTRIBUTING IT TO THE REASON FOR THE INITIAL RECALL. WE HAVE CONTACTED HONDA CUSTOMER SERVICE WHO WILL GET BACK TO US IN 1-2 DAYS AFTER TALKING TO OUR DEALER IF THEY WOULD COVER THE COST OF RREPLACING THE TRANSMISSION. THERE ARE 100'S OF REPORTS WHICH SOUND IDENTICAL ON THE INTERNET. HONDA HAS EXTENDED WARRANTY ON HONDA ODYESSEY VANS FOR 2000 AND 2001 TO 100000MILES. WE WERE LUCKY THAT THIS DID NOT HAPPEN ONTHE HIGHWAY, MY WIFE COULD HAVE GOT SERIOUSLY HURT.
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) WAS REFERENCED. WHILE DRIVING 65 MPH, THE HEADLIGHTS SHUT OFF. THE HIGH AND LOW BEAM LIGHTS WERE INOPERABLE. THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED BY A MECHANIC BECAUSE THE HEADLIGHT WIRING HARNESS OVERHEATED. THE REPAIR COST $400. THE FAILURE RECURRED ON DECEMBER 8, 2008 AND THE CONTACT WILL HAVE THE VEHICLE INSPECTED AGAIN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 100,000.
I AM REPORTING A DANGEROUS PROBLEM IN 2002 HONDA ODEYSSEYS. IT RELATES TO THE SRS SYSTEM. HONDA HAS DESIGNED THEIR CAR WITH A "ODS" SENSOR DEVICE UNDER THE FRONT PASSENGER SEAT. MY DASHBOARD SRS LIGHT HAS COME ON APPROX 5 OR 6 TIMES. THE DEALER TELLS ME THAT NO ELECTRICAL DEVICE CAN BE PLACED ON THE FRONT PASSNGER SEAT...THIS INCLUDES CELL PHONES, RADIOS, LAPTOPS. THEY ALL COULD TRIGGER THE THE SENSOR INOPERABLE....MAKING THE AIRBAGS NON-FUNCTIONAL. HOW CAN A CAR BE DESIGNED WITH SUCH A DEFECT. ANY PASSENGER WITH A CELL PHONE IN THEIR POCKET CAN SET THIS OFF. I HAVE WRITTEN HONDA MOTORS AND THEY SAY ...SEE THE DEALER. THIS SHOULD BE INVESTIGATED AND HONDA MUST ISSUE A RECALL AND A FIX FOR THIS. THE DEALER TELLS ME ITS QUITE COMMON...HOW MANY PEOPLE ARE ARE RIDING AROUND WITHOUT FUNCTIONAL AIRBAGS?
VEHICLE IN FRONT SUDDENLY STOPPED CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT CRASHED INTO A CONCRETE BARRIER. THE VEHICLE BOUNCED OFF THE BARRIER. DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER'S SIDE AIR BAG DID DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK THIS CAUSED THE VEHICLE TO TURNED BACKWARDS FACING TRAFFIC IN THE OPPOSITE DIRECTION, AND WAS HIT TWICE HEAD ON. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER SIDE DID DEPLOY. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED OUT BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION.
AIR BAG CHECK LIGHT STAYED ON. CONSUMER CHECKED OWNER'S MANUAL TO CHECK PROBLEM, AND FOUND OUT THAT THE AIR BAG WAS OFF. DEALER WILL REPAIR AIR BAG AT CONSUMER'S EXPENSE.*AK
I PURCHASED 2 KELLY CHARGER TIRES-SIZE 215/40R17-ON 10/13/03-MY TIRES BLEW IN JUNE OF 04 THEN AGAIN IN JULY OF 04. THEY BLEW ONCE AGAIN ON 10.21.04, CAUSING A MAJOR ACCIDENT ON MY PART ON 95 SOUTH. I LOST CONTROL OF MY CAR AND WAS RUN OVER BY AN 18 WHEELER FLAT BED. LUCKLY I OBVIOUSLY SURVIVED WITH NO INJURIES, HOWEVER, I AM FILING THIS COMPLAINT BECAUSE OF THE NUMEROUS TIMES I HAD TO REPLACE THE TIRES. THE CAR I WAS DRIVING WAS DESTROYED AND I AM CURIOUS REGARDING THE LIABILITY OF THE MANUFACTURING COMPANY. I HAVE PHOTOS OF THE ACCIDENT SCENE AND THE POLICE REPORT WHICH HAS A STATEMENT FROM A WITNESS STATING THAT HE SAW MY TIRE BLOW OUT. THANK YOU FOR YOUR TIME. SINCERELY, ELIZABETH PONTE. *AK
SERVERAL TIMES WHILE DRIVING CAR STALLS. THERE IS NO TELLING AS TO WHEN AND WHERE CAR' S ENGINE WILL CUTOFF AND HOW FAST I MIGHT BE GOING. CAR HAS STALLED WHEN DRIVING AT SPEEDS OF 60MPH. I LOSE POWER STEERING AND I HAVE TO COAST TO COME TO A STOP. NO BATTERY LIGHT OR ANY OTHER LIGHTS DISPLAY ON THE DASH. ONCE CAR IS PUT BACK INTO PARK THE CAR STARTS WITH NO PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE AND THE HONDA DEALERSHIP CONTINUES TO GUESS AS TO WHAT THE PROBLEM MAY BE. THEY TOLD ME THAT MY KEYCHAIN IS THE PROBLEM AND THAT I SHOULD JUST USE THE IGNITION KEY BY ITSELF. I JUST DON'T WANT TO GET INVOLVED IN A SERIOUS ACCIDENT WHICH CAN COST MY LIFE OR ANYONE ELSE'S. *AK
(1) THE TRANSMISSION HAS ALWAYS BEEN NOTCHY, AND MORE RECENTLY, I HAVE HAD A LOT OF PROBLEMS GETTING THE CAR INTO THIRD GEAR. (2) ON A NUMBER OF OCCASIONS ON THE FREEWAY I WAS UNABLE TO GET THE CAR INTO THIRD GEAR, AND AS A CONSEQUENCE HAVE HAD MANY NEAR MISSES FROM PEOPLE BEHIND ME ALWAYS REAR ENDING ME.*AK
THE CONSUMER STATED THE TRUNK SPRING WAS TOO WEAK. AS A RESULT, THE TRUNK FELL DOWN ONTO THE CONSUMER'S HEAD. THE CONSUMER SUSTAINED A DEEP GASH ON THE TOP OF HEAD. *AK THE PROBLEM REMAINED THE SAME. *SC
WHILE DRIVING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO DEALER FOR INSPECTION. MECHANIC DETERMINED THAT ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. *AK
I WAS IN A CAR ACCIDENT AND MY DRIVER AIRBAG DID NOT DEPLOY AND ONLY THE PASSENGER AIRBAG DEPLOYED. AT THE TIME OF THE ACCIDENT I WAS NOT ABLE TO BREATH AND I WAS IN PAIN. MY CHEST AND MY RIGHT RIBS STILL HURT. I BELIEVE THE AIRBAG IS DEFECTIVE AND MANUFACTURER OF THE CAR SHOULD BE ACCOUNTABLE FOR PART OF MY INJURIES. I THINK MY CAR IS TOTALED AND I HOPE THAT YOU INVESTIGATE. I HAD MY SEAT BELT ON AND I WAS THE ONLY ONE IN THE CAR, I HAD NO PASSENGER IN THE CAR. *JB
VEHICLE WAS INVOLVED IN A CRASH WHEN A PICK UP TRUCK CUT IN FRONT OF CONSUMER'S VEHICLE. UPON IMPACT, NEITHER FRONTAL OR SIDE AIR BAGS DEPLOYED, AND BOTH DRIVER AND THE PASSENGER SEAT BELTS FAILED TO HOLD. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL . DEALER WAS NOT NOTIFIED.*AK *JB
ON AUGUST 12, 2004, I WAS HIT HEAD ON BY A VEHICLE THAT LOST CONTROL AND CROSSED FROM THE SOUTHBOUND TO NORTHBOUND LANE. I CANNOT SAY HOW FAST HE HIT ME, BUT THE IMPACT WAS SLOWED BY HIS FIST SIDE-SWIPING THE VAN IN FRONT OF ME. THE HEAD ON COLLISION WAS ENOUGH HOWEVER TO PUSH MY VEHICLE INTO THE STOPPED VEHICLE BEHIND ME. NONE OF MY 4 AIRBAGS DEPLOYED. AS A RESULT, I SLAMMED MY CHEST INTO THE WHEEL. I WAS WEARING MY SEAT BELT, AND I LUCKILY ONLY SUSTAINED BRUISING TO THE CHEST, BACK AND NECK. AT THE LEAST, I FEEL THE DRIVER-SIDE AIRBAG SHOULD HAVE DEPLOYED. THE AUTO REPAIR SHOP HAS INFORMED THAT MY SENSORS WERE NOT CRUSHED, AND THEY QUESTION WHETHER THE AIRBAGS SHOULD HAVE DEPLOYED OR NOT. I AM UNCOMFORTABLE ABOUT THE POSSIBILITY OF RECEIVING MY REPAIRED VEHICLE BACK WITH DEFECTIVE AIRBAGS AND/OR SENSORS. I WILL CONTACT MY HONDA DEALER. *JB
MY 2002 HONDA CIVIC HAD OPTIONAL FOG LIGHTS INSTALLED AS A DEALER OPTION. ONE OF THE FOG LAMPS TOOK A SMALL ROCK HIT IN NORMAL TRAFFIC AND RELEASE QUARTER SIZED CHUNKS OF GLASS UNDER THE CAR. I DID NOT HAVE AN ACCIDENT; HOWEVER, THE GLASS THAT IS INSTALLED IN THESE EXTREMELY EXPENSIVE ITEMS IS UNSAFE AS IT CAN EASILY BREAK AND GO UNDER TIRES, CAUSING BLOW OUTS.*AK
MY DAUGHTER WAS IN HER 2002 HONDA CIVIC SEDAN LX WHICH WAS BOUGHT FOR HER BECAUSE OF HAVING FRONT,PASSENGER AND SIDE AIR BAGS SHE WAS IN A WRECK THIS PAST SUNDAY THEY HAD TO USE THE JAWS OF LIFE TO GET HERE OUT OF THE CAR AND NOT ONE AIR BAG WENT OFF THANKFULLY SHE ONLY GOT A CONCUSSION AND A COUPLE OF CUTS AND BRUISES SHE WAS VERY LUCKY. *LA
WHILE DRIVING A COLLISION OCCURRED AT 25 MPH. THE CONSUMER'S VEHICLE REAR ENDED THE OTHER VEHICLE, WHICH TOTALLY DESTROYED THE FRONT END. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. ALSO, THE SEAT BELTS DID NOT LOCK. THE CONSUMER SUSTAINED SERIOUS INJURIES, A BROKEN FOOT AND RIBS. *AK *SC
I OWN A 2002 HONDA CIVIC LX SEDAN WHICH I BOUGHT NEW,AND I HAVE NOTICED A PROBLEM WITH THE GAS GAUGE BEING ERRATIC, AND I INFORMED LODI HONDA, AND THEY SAID WHEN IT ACTS UP TO LET A TECHNICIAN LOOK AT IT, BUT IT DOESN'T ALWAYS HAPPEN. AND BY THE TIME I DRIVE TO HONDA THEY WOULD SAY THERE IS NOTHING WRONG WITH IT. I ONLY HAVE 22,500 MILES ON MY CAR. I SHOULDN'T HAVE ANY PROBLEMS AND NOW MY AIR CONDITIONER MAKES A WEIRD NOISE ON OCCASION WHEN I TURN IT ON. ALSO, THE GAS MILEAGE PER GALLON ON THE CAR WHEN NEW IS FALSE IT GETS ABOUT 22-25 MILES TO THE GALLON.*AK
I BOUGHT A 2002 CIVIC SI BRAND NEW. THE SHIFT LINKAGE WAS GRINDING AT 3000 MI. I WENT TO THE DEALER BUT NEVER HAD IT FIXED. AT ABOUT 16000 MILES IT WAS RUNNING FUNNY SO I TOOK IT TO BURNE HONDA AND THEY SAID IT WAS OVER-REVVED. THE 2002-2005 HONDA CIVIC SI AND 2002-2005 ACURA RSX K SERIES ENGINE IS SERIOUSLY DEFECTED. THE RSX WAS 6TH ON THE LEMON LAW LIST. HONDA HAS THUS FAR REFUSED TO REPAIR THE DAMAGE. THERE ARE CASES OF THE CONNECTING RODS BLOWING THROUGH THE MOTOR AND SPILLING OIL ON THE EXHAUST RESULTING IN FIRES. THIS IS A SERIOUS ISSUE THIS IS HAPPENING TO A LOT OF THE OWNERS OF K-SERIES POWERED VEHICLES AND IS DANGEROUS IF A ROD BENDS ON THE HIGHWAY AND THERE IS NO PLACE TO PULL OVER. HONDA IS COVERING UP A DEFECTIVE ENGINE DESIGN. *JB
Data synced from NHTSA on May 4, 2026